After making your changes make sure that you restart eyebeam to force a re-registration. If your eyebeam still shows up with a x-sipX-nonat in the registration page of sipXconfig then something is still trying to do NAT compensation (and doing a poor job at it). For eyebeam, please make sure that you select the 'Use local address' instead of 'Discover global address' in the account's topology tab.
> The SIP ALG in my VPN router ( netgear FVX538 ) was already > disabled and the STUN/ICE of my remote worker client, eyebeam > sofphone, is just disabled. > Whereas, the issue remains as before - only single direction voice. > > I cannot disable NAT in my router since it will affect other > people behind the same router. I have no idea if it is the > NAT issue of my router since my remote worker can make call > to the sip phone inside the intranet subnet of SIPX > (192.168.2.0/24). The issue only happens to the call to other > intranet subnets (192.168.8.0/24 and 192.168.10.0/24). > > -----Original Message----- > From: Robert Joly [mailto:rj...@nortel.com] > Sent: Monday, July 20, 2009 11:00 PM > To: jun,wen; sipx-users@list.sipfoundry.org > Subject: RE: [sipx-users] Remote worker cannot call to second > intranet subnets > > > > > Yes I observed x-sipx-nonat of remote worker in the contact of > > registration menu. Let me check the settings of STUN/ICE of remote > > worker. Do I also need to turn off STUN/ICE of called party > as well ? > > The remote NAT traversal feature is a complete end-to-end one > and does not require any outside assistance from STUN/ICE or > SIP ALGs. In fact, in the case of SIP ALGs, 9 times out of > 10, their implementation is not fully standards compliant and > breaks the interop between the remote phone and sipXecs. As > a result, using things like STUN/ICE and SIP ALGs on top of > the sipXecs NAT traversal feature usually breaks things. So, > the morale of the story is that if you choose to rely on > sipXecs solving your NAT traversal issues, please disable any > other NAT traversal features in your deployment. > > > > > > > > -----Original Message----- > > From: Robert Joly [mailto:rj...@nortel.com] > > Sent: Monday, July 20, 2009 10:27 PM > > To: jun,wen; sipx-users@list.sipfoundry.org > > Subject: RE: [sipx-users] Remote worker cannot call to > second intranet > > subnets > > > > Ok, next thing to check then is whether or not there is > some SIP-aware > > equipment at the remote worker site. The simplest way to > tell is to > > check the registration of the remote user under > > Diagnostics->Registrations. If you see a X-sipX-nonat in > the contact, > > this indicates that the phone or remote firewall is trying > to do NAT > > compensation - turn off STUN/ICE at the remote worker phone and > > disable SIP ALGs in the remote firewall. > > > > If instead you see X-sipX-privcontact then the problem is something > > else and I'll need a snapshot of your system with sipXproxy logging > > turned all the way up to 'DEBUG' to put my finger on it. > > > > > -----Original Message----- > > > From: jun,wen [mailto:jun....@msn.com] > > > Sent: Monday, July 20, 2009 10:20 AM > > > To: Joly, Robert (CAR:9D30); sipx-users@list.sipfoundry.org > > > Subject: RE: [sipx-users] Remote worker cannot call to > > second intranet > > > subnets > > > > > > Yes all of my three intranet subnets, 192.168.2.0/24, > > > 192.168.8.0/24 and 192.168.10.0/24, were already set in the > > "Intranet > > > Calling". > > > > > > -----Original Message----- > > > From: Robert Joly [mailto:rj...@nortel.com] > > > Sent: Monday, July 20, 2009 9:57 PM > > > To: jun,wen; sipx-users@list.sipfoundry.org > > > Subject: RE: [sipx-users] Remote worker cannot call to > > second intranet > > > subnets > > > > > > Please make sure that your 192.168.8.0/24 and > > 192.168.10.0/24 appear > > > in your intranet subnet list under System->Intranet > > Calling. The rule > > > of thumb here is that the Intranet Subnets section should > > contain all > > > the subnets that describe your intranet. > > > > > > > > > > > Hi, I have three intranet subnets by a central site with > > sipx server > > > > (192.168.2.0/24 ) and two of branch sites (192.168.8.0/24 and > > > > 192.168.10.0/24) with VPN tunnel interconnections of > > hub-and-spoke. > > > > > > > > The sip phones inside these three intranet subnets can > > make call to > > > > each other without problem, and the remote worker also can > > > make call > > > > to the sip phone inside the subnet of sipx server. > > > > > > > > Whereas, when the remote worker calls to the sip phone > inside the > > > > second/third intranets, the called party rings but has > > only one-way > > > > audio from remote work to called party. > > > > > > > > Is there anything related to the sipXbridge settings ? > > > > > > > > Regards, > > > > > > > > Jun > > > > > > > > _______________________________________________ > > > > sipx-users mailing list sipx-users@list.sipfoundry.org List > > > > Archive: http://list.sipfoundry.org/archive/sipx-users > > > > Unsubscribe: > > http://list.sipfoundry.org/mailman/listinfo/sipx-users > > > > sipXecs IP PBX -- http://www.sipfoundry.org/ > > > > > > > > > > > > > > > > _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
