> > Hi Dave, > > Thanks for your comments, the way you describe seems to be > the method most voicemail platforms work, but either I have > set something up wrong or there may be a bug in the platform. > > So, I have the following: > > SipXecs - 4.2.0 > CUCM 6.1.3 > > The CUCM has a SIP trunk configured. I have enabled a field > called Redirecting Diversion Header Delivery - Outbound on > CUCM which should then pass rdnis info (I believe this is the > diversion header) across the SIP trunk. > > I am using the centralised voicemail feature, so when a call > is forwarded from a phone on CUCM it is directed to a vm > pilot number (sipx vmail), but the ivr is prompting for a > PIN. This shows the rdnis is being passed as the voicemail > server is seeing the correct cli. > > Is there anything else I need to setup on the voicemail > server to enable this? > > Thanks > Abdul >
It would be interesting to see the contents of the Diversion Header; if it's different from what sipXecs or if the "tel:" number doesn't match with a mailbox then the deposit won't work. It should look something like this: <tel:3948811>;reason=user-busy;counter=1;screen=no;privacy=off which would deposit to user 3948811 mailbox (or a user that has 3948811 as an alias) Dave. _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/