I use statics and have had no problems either...I only have about 10
units deployed however, but they have been out for anywhere from 8 to 1
month.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Saturday, June 14, 2003 6:02 AM
To: [EMAIL PROTECTED]
Subject: Re: [smartBridges] We've just about had it

You may have something there Joe.  I don't use DHCP here either (static
private on the airBridge and static public on the client) and we don't
have
too many problems like those guys.

I had 3 units die from the "ethernet thing", but thats about it with
over 50
units in use. One or two customers have to do the unplug and replug back
in,
but that's not a show stopper and the customer is willing to continue
waiting for the firmware fix.

Michael



----- Original Message -----
From: "Joe Laura" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, June 14, 2003 2:00 AM
Subject: Re: [smartBridges] We've just about had it


> Im starting to wonder why there are so many problems with S/B's. I
bought
> some indoor gear day one. They had the chip problem as we all know. I
> returned those and started using the indoor units outside in plastic
boxes
> with pigtails. I have about 10 of them like that. When the outdoor
became
> available I started using those. I now have 3 pops with close to 30
clients.
> I have had 1 bad power shot, 1 dead indoor A/P from lightning and 1
bad
APPO
> which I think my tech might have tightened the N connector to tight.
Other
> than that no problems. My clients never have to reset ever. I check my
MRTG
> graphs daily and they never skip a beat. I am using 2 statics IP's for
each
> client. So I am not using DHCP or subnetting. Im just wondering if
DHCP or
> subnetting is where the bugs lie??
> Superior Wireless
> New Orleans,La.
> www.superior1.com
> ----- Original Message -----
> From: "Stuart Pierce" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, June 13, 2003 11:32 PM
> Subject: RE: [smartBridges] We've just about had it
>
>
> > They do respond and not in a sales position. We have had bad units,
we
> send them back. Otherwise, they are another tool in the toolbox, and
the
> seem to work well for the price. Use something else if you don't like
them,
> we do.
> >
> > ---------- Original Message ----------------------------------
> > From: "David Blood" <[EMAIL PROTECTED]>
> > Reply-To: [EMAIL PROTECTED]
> > Date:  Fri, 13 Jun 2003 21:37:23 -0600
> >
> > >I have to agree that rereliabilty is important on the other hand I
think
> > >they have earned every bit of the "manufacture of the year"  I
don't
knwo
> of
> > >any other manufacture that listens and delivers as well as
Smartbridges.
> > >They have some bugs but as you can see from this list they
dedicated to
> > >finding and quickly resolving them.
> > >As for phone support Smartbridges does have a hotline for
emergencies.
> They
> > >took my call at 4:00 am their time. You can't get much better than
that.
> I
> > >know lots of companies that only have 8-5 support and no great
forum
like
> > >this.
> > >
> > >Kind Regards,
> > >
> > >David
> > >
> > >
> > >
> > >
> > >-----Original Message-----
> > >From: [EMAIL PROTECTED]
> > >[mailto:[EMAIL PROTECTED] Behalf Of Sam
> > >Sent: Friday, June 13, 2003 9:36 PM
> > >To: [EMAIL PROTECTED]
> > >Subject: RE: [smartBridges] We've just about had it
> > >
> > >
> > >On Fri, 13 Jun 2003, Shawn Mitchell wrote:
> > >> I keep saying it... STOP the new features, and START getting us
some
> > >stable
> > >> stuff.  I could care less if it can jump over the moon and cook
me
> > >> breakfast, lunch, and dinner... if I have to
> > >> reset/replace/re-config/touch/look/whatever to the unit more than
once
> > >every
> > >> few months... the TCO  AND LOSS OF CUSTOMERS get's to be too
high...
> > >
> > >
> > >I have to second Shawn's comments. When I first started using SB
> equipment
> > >I was thoroughly amazed and impressed with how well it worked.
Since
that
> > >time (last October) I have seen the quality slowly degrade to where
I
am
> > >afraid to deploy anything from SB. And when I do, I put it up,
cross my
> > >fingers, knock on wood, and pray it doesn't fail.
> > >
> > >Please. Heed Shawn's request.  Get back to the basics, stop trying
to
be
> > >all things to everyone and trying to add in each new feature that
is
> > >requested, and make your product the tremendous success that it was
in
> the
> > >beginning. It's admirable that you want to do what your customers
want
> > >with regards to new features, but not at the expense of reliability
and
> > >performance....
> > >
> > >...and our customers.
> > >
> > >Sam
> > >
> > >
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