Hello, Christopher:

1. With agents like CM there is no third party creating huge
blacklists of domains. (They must not be easy to edit on a frequent
basis.)

2. It is very rare that I would block an entire domain.

3. With CM, a C/R message pops up (right in my face) showing the
response message and I hit a button instantly creating a permission
for that person.

4. (Of course you were also flexible and resourceful enough to just
pick up the phone when email frustrated you.)


Best,


David

Thursday, September 4, 2003, 11:31:42 AM, you wrote:

CB> Hi All,

CB> -Only slightly off topic-

T>>> solution. My client chose not to do business with them. My client was
T>>> adamant about the way business should be conducted and in his mind, it
T>>> didn't include C/R. Quote from him - "They just told me I wasn't
T>>> important."

CB>  I have just had a similar experience with Ritlabs/cifnet. I
CB>  originally registered TB! on Aug 27, and was interested to find out
CB>  if I would receive a free upgrade to 2.0. I emailed ritlabs, only to
CB>  have my email returned, stating that SpamCop has determined that my
CB>  mail server is a known originator of spam. Same with an email to
CB>  cifnet.

CB>  This was extrememly frustrating, because I had no recourse. I simply
CB>  couldn't contact either company by email. I, of course, have never
CB>  spammed anyone in my life, but I am on a shared web host, and
CB>  apparently one of their clients was the culprit. My host took quick
CB>  steps for me, but this did little to change the fact that I couldn't
CB>  send email to ritlabs. Someone from spamcop replied to my whining,
CB>  stating that there wasn't anything that could be done. Sounds like a
CB>  great service. They are happy to block my email, but 'there's nothing
CB>  that can be done' to unblock it.

CB>  Fortunately for me, cifnet is in Chicago, where I am. So a local call
CB>  did the trick. But the point stands.




-- 
Best wishes,

David                       


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