DaveKen;496034 Wrote: > First aubuti, > I had no idea of the identity or position of kesey - as far as I knew > he was just another fragment of the information/misinformation supply > chain, > Second, if Logitech really have re-organised the unit working on SBs, > (I wouldn't know and don't really care 'cos it doesn't change anything > from a disappointed potential customers viewpoint), it is confirmation > that they recognise and accept that things weren't going well. Again, > from a disappointed potential customers viewpoint, the reorganisation > doesn't appear to have changed anything for the better, as far as I can > see. What does that fact itself tell you about Logitech upper > management? > Third, nothing of what you say alters the basic underlying problem: - > why won't someone from Logitech come forward and make some sort of > helpful statement - surely bad news is much better than no news at > all. The company, as represented by the shower in charge of this > shambles, is showing noithing but absolute content for the most > important part of their organisation, namely their customer base. > I can readily accept and understand that things don't always go to plan > - shit happens - but what I can't understand or accept is that > everyone is being left clutching at unofficial or semi official snippets > of so called information, the only benefit of which is that it allows > Logitech to keep claiming (see many other threads and posts here) that > they Logitech, have not let anybody down because they have never > officially announced a firm release date - they may be happy with that > defence but I (and I suspect many other people) certainly am not. > The whole situation is an utter shambles and continues to be made worse > by Logitech apologists trying to pretend otherwise, IMHO. > and with that, > Goodnight :-) First, kesey doesn't matter. He was quoting andyg, a Logitech employee. andyg's sig even says "Slim Devices Developer" or something like that.
Second, I have no idea whether the shake up will make things better or worse. It certainly made things worse in the short-term to the extent that people in the trenches spent too much of their time getting re-organized instead of testing, coding, and re-testing. But even if the re-org was a stroke of management genius, it wasn't going to finish the software in one month's time. Third, someone did. See first point above. I agree that there should be something more official, especially emails to those who pre-ordered (see my earlier posts in this thread). But now you have a revised estimate about a release date, from a Logitech employee who knows what is going on. If that's not enough for you, contact the place where you ordered the Touch. -- aubuti ------------------------------------------------------------------------ aubuti's Profile: http://forums.slimdevices.com/member.php?userid=2074 View this thread: http://forums.slimdevices.com/showthread.php?t=71178 _______________________________________________ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
