hi there is nothing wromg with the Amazon app i have purchased over five products in the last three days with no issues
Sent from my iPhone > On Aug 6, 2016, at 5:23 AM, Jed Barton <jedbar...@gmail.com> wrote: > > Well, i had not 1 but 2 reps try it. Both of them actually use it all the > time. I got lucky, they both tried it with voiceover and the same results. > I placed an order on the pc with no problem. It's certainly an app issue. > >> On 8/6/2016 3:09 AM, M. Taylor wrote: >> Hello Jed, >> >> You know, I've been following this thread and a couple of things come to >> mind: >> >> Have you attempted to place an order from a desktop web browser, lately? >> I'm starting to wonder if there is something amiss with your actual Amazon >> account. >> >> To be honest, and I don't doubt you for a minute, I find it difficult to >> believe that Apple accessibility could/would confirm such a bug with a >> third-party app. >> >> This is to say, in order to confirm such a problem, the Apple rep would have >> to (1) download the app, (2) login to an Amazon account, (3) locate a >> product, (4) have/create payment methods, billing address, shipping >> addresses etc, (5) and attempt to place an order. While this is certainly >> possible, I don't recall any Apple rep being so involved, especially where a >> third party app is concerned. I suppose it is possible that you gave the >> rep your login credentials but, again, I cannot imagine an Apple rep >> accepting them if for no other than security concerns for your privacy. >> >> Having said all this, the problem still remains that you cannot complete an >> Amazon order. >> >> Have you changed the default display configuration on your device? This is >> to say, it is possible, that such modifications, assuming they are extreme >> enough, could corrupt the apps display aspect ratio and, consequently, >> prevent VoiceOver from properly focusing on available buttons. >> >> I suggest that you explore all of the device's display settings and make >> certain that everything is set to the default parameters--especially the >> screen size and font size. >> >> Also, if you have a plus size device, make certain that the Reach ability >> feature is disabled. >> >> One more thing, assuming that the display settings have not been modified, >> the next troubleshooting step I would take would be to find a sighted >> person, disable VoiceOver, and see if the sighted person can move forward >> with the purchasing process. >> >> Good Luck, >> >> Mark >> >> -----Original Message----- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Jed Barton >> Sent: Friday, August 05, 2016 2:39 PM >> To: viphone@googlegroups.com >> Subject: Re: amazon app, major bug >> >> Hey guys, >> Well, this is most certainly a problem, i confirmed it through apple >> accessibility. >> Even after updating my IOS, deleting the app and re-installing it, you can >> no longer get past the address. Basicly, the button that says select this >> address button, you an no longer double tap on it, it does nothing. >> >>> On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote: >>> What's on the screen before the problematic one? You may have said >>> earlier, but I forgot. Keith >>> >>> -----Original Message----- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>> Behalf Of Jed Barton >>> Sent: Friday, August 05, 2016 3:42 PM >>> To: viphone@googlegroups.com >>> Subject: Re: amazon app, major bug >>> >>> well, there has to be an issue why this isn't working. I even downloaded >>> the app! >>> >>>> On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote: >>>> I just placed an order as well without any issues. >>>> >>>> Sharonda >>>> Sent from my mobile device; please excuse any mistakes >>>> >>>>> On Aug 5, 2016, at 12:14 PM, Lois Butterfield <lbutterfield...@gmail.com> >>>>> wrote: >>>>> >>>>> Okay, Jen, >>>>> >>>>> I just placed an order successfully through the amazon app, and it worked >>>>> just fine. I tapped on the button with the right address, then I believe >>>>> I tapped on a button that had my town as a link. After that, I could >>>>> swipe to the add to cart button, and the rest was easy. >>>>> >>>>> Good luck. >>>>> >>>>> Lois >>>>> >>>>> -----Original Message----- From: Jed Barton >>>>> Sent: Friday, August 05, 2016 2:50 PM >>>>> To: viphone@googlegroups.com >>>>> Subject: Re: amazon app, major bug >>>>> >>>>> There is no reason this shouldn't work. >>>>> It makes no sense. This is a huge bug that needs to be reported. >>>>> Can anyone try it to see if they are having the same problem? Where >>>>> it appears to get stuck, it says ship to this address button. I >>>>> double tap on it, and you can't get any further. Can you guys run >>>>> some tests to see if the same thing happens? >>>>> >>>>>> On 8/5/2016 12:33 PM, Mary Otten wrote: >>>>>> Well, a couple of ideas. If you're really good at remembering locations >>>>>> of buttons, you could turn voiceover off and tap the button. Or, what I >>>>>> would probably do, go to Safari and Amazon and place the order from >>>>>> there. That's generally what I do anyway, as I find the Amazon app is >>>>>> nothing great. The Safari experience on the phone with the Amazon site >>>>>> is really pretty good in my opinion. >>>>>> Mary >>>>>> >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>>> On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote: >>>>>>> >>>>>>> Hey guys, >>>>>>> >>>>>>> Alright, i need you guys to try this. I am trying to place an order >>>>>>> with amazon. My cart is all set. I click on the proceed to checkout >>>>>>> button. >>>>>>> I only have 1 address in there. It says my address, then radio button >>>>>>> checked. Then i swipe once to the right and it says ship to this >>>>>>> address button, so i double tap on it. I can not get anywhere further, >>>>>>> it's useless. My thought is, when i double tap on the button, it isn't >>>>>>> working. Is anyone else experienceing this same problem? It's >>>>>>> extremely frustrating, cause i need to place this order. Any ideas? >>>>>>> >>>>>>> -- >>>>>>> The following information is important for all members of the V iPhone >>>>>>> list. >>>>>>> >>>>>>> If you have any questions or concerns about the running of this list, >>>>>>> or if you feel that a member's post is inappropriate, please contact >>>>>>> the owners or moderators directly rather than posting on the list >>>>>>> itself. >>>>>>> >>>>>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara >>>>>>> Quinn - you can reach Cara at caraqu...@caraquinn.com >>>>>>> >>>>>>> The archives for this list can be searched at: >>>>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>>>> --- You received this message because you are subscribed to the Google >>>>>>> Groups "VIPhone" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>> an email to viphone+unsubscr...@googlegroups.com. >>>>>>> To post to this group, send email to viphone@googlegroups.com. >>>>>>> Visit this group at https://groups.google.com/group/viphone. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> -- >>>>> The following information is important for all members of the V iPhone >>>>> list. >>>>> >>>>> If you have any questions or concerns about the running of this list, or >>>>> if you feel that a member's post is inappropriate, please contact the >>>>> owners or moderators directly rather than posting on the list itself. >>>>> >>>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara >>>>> Quinn - you can reach Cara at caraqu...@caraquinn.com >>>>> >>>>> The archives for this list can be searched at: >>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>> --- You received this message because you are subscribed to the Google >>>>> Groups "VIPhone" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to viphone+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to viphone@googlegroups.com. >>>>> Visit this group at https://groups.google.com/group/viphone. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> -- >>>>> The following information is important for all members of the V iPhone >>>>> list. >>>>> >>>>> If you have any questions or concerns about the running of this list, or >>>>> if you feel that a member's post is inappropriate, please contact the >>>>> owners or moderators directly rather than posting on the list itself. >>>>> >>>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara >>>>> Quinn - you can reach Cara at caraqu...@caraquinn.com >>>>> >>>>> The archives for this list can be searched at: >>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>> --- You received this message because you are subscribed to the Google >>>>> Groups "VIPhone" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to viphone+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to viphone@googlegroups.com. >>>>> Visit this group at https://groups.google.com/group/viphone. >>>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor and your owner is Cara >>> Quinn - you can reach Cara at caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to viphone+unsubscr...@googlegroups.com. >>> To post to this group, send email to viphone@googlegroups.com. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
