Are you talking about the search box for finding products using the Amazon app? If so, I can always find that, and it's completely accessible with VoiceOver. When you flick to it or tap on it, VoiceOver says, "what are you looking for? Search field."
Thanks, Ari > On Aug 9, 2016, at 4:57 AM, Paul Richard McGann <rkmcg...@comcast.net> wrote: > > to all, > > yes, I cdan understand. same issue with brialle users. somehow, few did share > with apple about the issues. and even the lady at apple store who is with me > for monthly lesson, witnessed as she compares the situation when she switches > to voiceover.in her apple watch that connects to my iphone. she saw what > happened. she asked me if I could see search box and I said no. she studied > voiceover and caught saying there is no search box and when she switched back > to normal and she sawsearch box. then she switched back to voiceover, and no > search box. > > she notified apple accessibilitiy team of what happened. apple team did want > all of us blind and deafblind to notify amazon of this situation. the lady > did notify and the guy for apple team did mention thathe received numbers of > notes for blind people who said can’t see search box and he said team did > notify amazon and amazon developers said they never hear from blind and > deafblind. that is why apple needs you to act and notify amazon of this. > > rich > > > From: Don Breda > Sent: Tuesday, August 09, 2016 6:57 AM > To: viphone@googlegroups.com > Subject: Re: amazon app, major bug > > I can verify this as well. It used to work but now I had to accomplish it > from my pc. > > > > Don > > > > > > >> On 08-Aug-16 11:36 PM, englishride...@gmail.com wrote: >> I just tried shipping to another address than my default address using the >> latest version of the Amazon app, and I encountered not being able to >> proceed to the next step, just like some others in this thread. I've been >> able to do this before, though. I took the same exact, steps as you, >> Sieghard, and no dice. I double-tapped on the first line of the non-default >> address, then on the ship to this address button, but the next step never >> showed up. There was no continue button or anything, just the other >> addresses I have on my account. This is definitely a problem. >> >> >> Thanks, >> Ari >> >>> On Aug 8, 2016, at 11:29 AM, Sieghard Weitzel <siegh...@live.ca> wrote: >>> >>> Hi Candie, >>> >>> >>> >>> I finally decided to order an Anker batterie this morning and to test this >>> all the way to the end where before I only went as far as the final button. >>> At first when I came to the address screen, I selected the address of a >>> friend in Vancouver to whom I shipped something before because I happened >>> to be there and it was faster to get it there. I double tapped on the line >>> that showed his name/address and Voiceover spoke it and said “checked”, >>> then after I did that I had a “Ship to this address” button as well as an >>> “Edit” button right underneath, I double tapped it and it immediately went >>> on to the next step where I could choose from Free Shipping or Standard >>> Shipping. >>> >>> At that point I tapped the “Back” button since I didn’t want to ship this >>> to him, I double tapped on the line that showed my name and address and it >>> again said “checked”, then I had the “Ship to this address” button on the >>> next swipe right, I double tapped it and I got a message that the item >>> could not be shipped to the address. I had both a street address and PO Box >>> address in Line 1 and Line 2 respectively and I assumed that maybe this was >>> going to be shipped by courier and then of course they can’t ship to PO >>> Boxes. I tapped OK to get rid of the message, then I was able to tap Edit >>> and I removed the PO Box address from Line 2 of the address, then I tapped >>> again n “Ship to this address” and now it went on to the next step. I was >>> then actually asked for my billing address and to verify my credit card >>> which it was explained was done when you enter a new address or edit an >>> existing address. I did all that and was able to place my order without any >>> problems. >>> >>> >>> >>> I don’t want to say you guys are doing something wrong, but since most of >>> the people who replied here said that it worked fine for them there is >>> always a chance that you are missing something (no offense). >>> >>> >>> >>> Regards, >>> >>> Sieghard >>> >>> >>> >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>> Of Candie Doy >>> Sent: Sunday, August 07, 2016 3:54 PM >>> To: viphone@googlegroups.com >>> Subject: Re: amazon app, major bug >>> >>> >>> >>> Hi. >>> >>> >>> >>> I also tried to place an order on my 6 Plus using the latest version of the >>> Amazon app and iOS 9.3.3. I wanted to change the shipping address to send a >>> birthday present to my daughter. I also could not get beyond that screen, >>> so I used Safari on my MBA to complete the order process. I tried the >>> three-finger swipes to change pages and tapped anywhere I could think of to >>> try to make it work. It simply would not. >>> >>> >>> >>> Regards, >>> >>> Candie >>> >>> >>> >>> Candie D >>> >>> Email >>> >>> Facebook >>> >>> Twitter >>> >>> >>> >>> On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel <siegh...@live.ca> wrote: >>> >>> >>> >>> Hi Jed, >>> >>> I am still undecided as to whether this is a bug or just something strange >>> going on with your phone since you and Kolby and apparently these two Apple >>> people to whom you spoke seem to be the only ones who have a problem. I >>> didn't count exactly, but there must have been replies from at least a >>> dozen people including myself who apparently can use the app just fine. I >>> don't think you ever mentioned what phone you had. Have you tried to swipe >>> up (or down) with three fingers to see what Voiceover says in terms of >>> "Page 1 of 2" or "Page 2 of 3" etc.? I wonder if tthis is somehow an issue >>> where the "Ship to this address" button is on page 1 whereas your focus is >>> on page 2. I also can't remember if you said, but which version of iOS are >>> you on? Is it the latest 9.3.4, an earlier version or iOS 10 Beta? >>> >>> >>> Regards, >>> Sieghard >>> >>> -----Original Message----- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>> Of Jed Barton >>> Sent: Saturday, August 6, 2016 5:24 AM >>> To: viphone@googlegroups.com >>> Subject: Re: amazon app, major bug >>> >>> Well, i had not 1 but 2 reps try it. Both of them actually use it all the >>> time. I got lucky, they both tried it with voiceover and the same results. >>> I placed an order on the pc with no problem. It's certainly an app issue. >>> >>> On 8/6/2016 3:09 AM, M. Taylor wrote: >>> >>> >>> Hello Jed, >>> >>> You know, I've been following this thread and a couple of things come to >>> mind: >>> >>> Have you attempted to place an order from a desktop web browser, lately? >>> I'm starting to wonder if there is something amiss with your actual Amazon >>> account. >>> >>> To be honest, and I don't doubt you for a minute, I find it difficult to >>> believe that Apple accessibility could/would confirm such a bug with a >>> third-party app. >>> >>> This is to say, in order to confirm such a problem, the Apple rep would >>> have to (1) download the app, (2) login to an Amazon account, (3) locate a >>> product, (4) have/create payment methods, billing address, shipping >>> addresses etc, (5) and attempt to place an order. While this is certainly >>> possible, I don't recall any Apple rep being so involved, especially where >>> a third party app is concerned. I suppose it is possible that you gave the >>> rep your login credentials but, again, I cannot imagine an Apple rep >>> accepting them if for no other than security concerns for your privacy. >>> >>> Having said all this, the problem still remains that you cannot complete an >>> Amazon order. >>> >>> Have you changed the default display configuration on your device? This is >>> to say, it is possible, that such modifications, assuming they are extreme >>> enough, could corrupt the apps display aspect ratio and, consequently, >>> prevent VoiceOver from properly focusing on available buttons. >>> >>> I suggest that you explore all of the device's display settings and make >>> certain that everything is set to the default parameters--especially the >>> screen size and font size. >>> >>> Also, if you have a plus size device, make certain that the Reach ability >>> feature is disabled. >>> >>> One more thing, assuming that the display settings have not been modified, >>> the next troubleshooting step I would take would be to find a sighted >>> person, disable VoiceOver, and see if the sighted person can move forward >>> with the purchasing process. >>> >>> Good Luck, >>> >>> Mark >>> >>> -----Original Message----- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>> Behalf Of Jed Barton >>> Sent: Friday, August 05, 2016 2:39 PM >>> To: viphone@googlegroups.com >>> Subject: Re: amazon app, major bug >>> >>> Hey guys, >>> Well, this is most certainly a problem, i confirmed it through apple >>> accessibility. >>> Even after updating my IOS, deleting the app and re-installing it, you can >>> no longer get past the address. Basicly, the button that says select this >>> address button, you an no longer double tap on it, it does nothing. >>> >>> On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote: >>> >>> >>> What's on the screen before the problematic one? You may have said >>> earlier, but I forgot. Keith >>> >>> -----Original Message----- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>> Behalf Of Jed Barton >>> Sent: Friday, August 05, 2016 3:42 PM >>> To: viphone@googlegroups.com >>> Subject: Re: amazon app, major bug >>> >>> well, there has to be an issue why this isn't working. I even downloaded >>> the app! >>> >>> On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote: >>> >>> >>> I just placed an order as well without any issues. >>> >>> Sharonda >>> Sent from my mobile device; please excuse any mistakes >>> >>> >>> >>> On Aug 5, 2016, at 12:14 PM, Lois Butterfield >>> <lbutterfield...@gmail.com> wrote: >>> >>> Okay, Jen, >>> >>> I just placed an order successfully through the amazon app, and it worked >>> just fine. I tapped on the button with the right address, then I believe I >>> tapped on a button that had my town as a link. After that, I could swipe >>> to the add to cart button, and the rest was easy. >>> >>> Good luck. >>> >>> Lois >>> >>> -----Original Message----- From: Jed Barton >>> Sent: Friday, August 05, 2016 2:50 PM >>> To: viphone@googlegroups.com >>> Subject: Re: amazon app, major bug >>> >>> There is no reason this shouldn't work. >>> It makes no sense. This is a huge bug that needs to be reported. >>> Can anyone try it to see if they are having the same problem? >>> Where it appears to get stuck, it says ship to this address button. >>> I double tap on it, and you can't get any further. Can you guys >>> run some tests to see if the same thing happens? >>> >>> >>> >>> On 8/5/2016 12:33 PM, Mary Otten wrote: >>> Well, a couple of ideas. If you're really good at remembering locations of >>> buttons, you could turn voiceover off and tap the button. Or, what I would >>> probably do, go to Safari and Amazon and place the order from there. That's >>> generally what I do anyway, as I find the Amazon app is nothing great. The >>> Safari experience on the phone with the Amazon site is really pretty good >>> in my opinion. >>> Mary >>> >>> >>> Sent from my iPhone >>> >>> >>> >>> On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote: >>> >>> Hey guys, >>> >>> Alright, i need you guys to try this. I am trying to place an order with >>> amazon. My cart is all set. I click on the proceed to checkout button. >>> I only have 1 address in there. It says my address, then radio button >>> checked. Then i swipe once to the right and it says ship to this address >>> button, so i double tap on it. I can not get anywhere further, it's >>> useless. My thought is, when i double tap on the button, it isn't working. >>> Is anyone else experienceing this same problem? It's extremely >>> frustrating, cause i need to place this order. 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