Yes, and the same exists in the App Store. Developers can choose to set up in-app purchases. It is no longer necessary for them to have a free version and a pay version.
As for crowd-sourcing, Applevis is our version of crowd sourcing. If you don't want to take any risks, stick to the apps which others state are accessible in our crowd-sourcing option. David Chittenden, MSc, MRCAA Email: dchitten...@gmail.com Mobile: +64 21 2288 288 Sent from my iPhone On 04/08/2013, at 17:29, Christopher Chaltain <chalt...@gmail.com> wrote: > I think the difference here is that there have been plenty of instances where > I've been able to download a trial of some software, to determine if it's > accessible or not. Sometimes it requires a key to be purchased before it > stops functioning or it's functionality is some how limited until you > purchase a key or an upgrade. In general, I don't purchase software for my PC > unless I can try it out ahead of time or get a pretty detailed review or demo > of the software. Apple's policies don't allow trials for apps in the App > Store, so I think it's OK to ask Apple to be part of the solution here. > > On 08/04/2013 12:11 AM, David Chittenden wrote: >> Reading these messages, I am reminded of computer software throughout >> the past 30 years. >> >> When you purchase a program on disk in a store, the policy is, and has >> been for the past 30 years, that if you open the packaging, you cannot >> return the program. I wasted many dollars purchasing software that >> turned out to be inaccessible. Very occasionally, I was able to convince >> the shop to refund my money, but usually I was out of luck. >> >> The real question is why has our computer culture been like this for at >> least the previous 30 years? The answer is, software piracy. In the >> beginning of computer usage, when disks took the place of punch cards, >> people figured out how to exactly duplicate software. So, they would >> purchase the program disk, take it home, open it, copy it, return the >> disk to the store, say it did not meet their needs, get a refund, and >> return home to use their now free software. The more enterprising >> amongst them would share the software, or even sell the software. This >> is otherwise known as piracy, and it is very big business. Oh, and save >> for a few business enterprise exceptions, most purchased computer >> software cannot be returned, even if it is inaccessible. And, it >> definitely cannot be try-it before you buy-it. >> >> So, what about the App Store? Apple ties your software purchase to your >> account to reduce software piracy. However, any app you purchase >> immediately and permanently exists on your iOS device and in any >> external back-up medium. So, when you get a refund from Apple, you still >> have access to the app. You will not be able to upgrade it without >> purchasing it again, but the original software may well be in your >> possession. Unless you agree to allow Apple to make random spot-checks >> of your iOS device to confirm that you have, indeed, removed any and all >> incidents of the software, and they can check in several months time to >> continue verifying that you are not secretly running the software you >> haven't paid for, well, that is the other side of the argument. If I was >> an app developer, I would not want to know my apps were being pirated. >> >> David Chittenden, MSc, MRCAA >> Email: dchitten...@gmail.com <mailto:dchitten...@gmail.com> >> Mobile: +64 21 2288 288 >> Sent from my iPhone >> >> On 04/08/2013, at 13:45, Aman Singer <aman.sin...@gmail.com >> <mailto:aman.sin...@gmail.com>> wrote: >> >>> Hi, alan. >>> You say >>>> what happens when a sighted person gets an app and they think it >>>> doesn't meet their needs. >>> >>> With respect, that depends on whether the description accurately told >>> the sighted user what the application would do. If the textual >>> description and the screenshots the app store presented gave an >>> accurate description of the app, then the user has nothing to complain >>> of. If the description was inaccurate, then the user should get a >>> refund. THe problem, of course, for the blind user is that the >>> description may or may not be true. The app may say it can do X, and >>> may in fact do X for a sighted user but not for a user of VO. For the >>> VO user, the description is simply false unless it says that VO will >>> not work with the app. It seems plain that the VO user is entitled to >>> an accurate description, one which says whether the app will actually >>> do what it says it will. Failing that, the user is entitled to try the >>> product to see if the description is false. Failing even that, the >>> user is entitled to a refund if the description turns out to be >>> nonsense. Apple has chosen not to allow the first or second options, >>> it seems only reasonable, though not fully satisfactory, for them to >>> allow the third. >>> Aman >>> dealer of what it 2013-08-03, at 1:08 PM, "Alan Paganelli" >>> <alanandsuza...@earthlink.net <mailto:alanandsuza...@earthlink.net>> >>> wrote: >>> >>>> Hi All, >>>> My concern here is this. So what happens when a sighted person gets >>>> an app and they think it doesn't meet their needs. Do they get a >>>> refund? I'd guess not. This sounds to me to much like pulling out >>>> the blind card. What I'm saying here is, if there is a satisfaction >>>> guaranteed or your money back policy in place then that's one thing >>>> but just because it doesn't work well with voice over may not fly. >>>> ------- >>>> Regards, >>>> Alan >>>> Go Chicago Bears in 2013! >>>> Teenagers; Tired of being harassed by your stupid parents? Act >>>> now!!!!! Move out. Get a job. Pay your bills wile you still know >>>> everything. >>>> Please click on: >>>> http://www.home.earthlink.net/~alanandsuzanne/ >>>> <http://www.home.earthlink.net/%7Ealanandsuzanne/> >>>> There, you'll find free files of my arrangements and performances >>>> played on >>>> the Yamaha Tyros 1 keyboard. The albums in Technics format formerly >>>> on my website are still available upon request. Thanks for listening! >>>> >>>> ----- Original Message ----- >>>> *From:* Sieghard Weitzel <mailto:siegh...@live.ca> >>>> *To:* viphone@googlegroups.com <mailto:viphone@googlegroups.com> >>>> *Sent:* Saturday, August 03, 2013 1:49 AM >>>> *Subject:* RE: Bad experience with iTunes Store support regarding >>>> app refund >>>> >>>> Hi Cara, >>>> >>>> I agree and think that unless Apple comes up with a better way to >>>> do this they should be willing to give Voiceover users a refund >>>> without the hassle. I must say, however, that I really like that >>>> 15 minute return policy Google apparently offers, but of course >>>> trying to get Apple to do something like that is not just a >>>> completely different ball game, it’s a different sport! >>>> >>>> If Apple was really concerned that this would be abused, they >>>> could request proof that somebody is actually visually impaired >>>> or they could limit refunds to a certain number per year. I am >>>> very sure that given their computers they could easily track this >>>> on somebody’s Apple Id. >>>> >>>> If you are getting involved in this feel free to use my below >>>> messages as an example, I am pasting the message I sent without >>>> the purchase details, i.e. order number and all that, as well as >>>> the response I received. >>>> >>>> It was obvious that the person who responded somehow seemed to >>>> understand the situation, but on another level she apparently >>>> didn’t. She summarized my request by saying I “inadvertently “ >>>> purchased some apps which of course is not at all the case and >>>> not what I said. >>>> >>>> Here is my initial message and her reply which makes me think she >>>> really didn’t get it despite the fact that she said it was an >>>> “appropriate exception” and they would refund me the money which >>>> still has not happened: >>>> >>>> *From:*Sieghard Weitzel [mailto:siegh...@live.ca] >>>> *Sent:* Saturday, July 20, 2013 9:04 AM >>>> *To:* 'itunesstoresupp...@apple.com >>>> <mailto:itunesstoresupp...@apple.com>' >>>> *Subject:* Voiceover inaccessible apps >>>> >>>> Hello, >>>> >>>> My name is Sieghard Weitzel. I recently purchased several apps >>>> for tracking packages in order to find out which one offered the >>>> best features. I tried a couple more, but they had free Lite >>>> versions which allowed me to try them before buying the full version. >>>> >>>> I am blind and have been an iPhone/Voiceover user for almost 4 >>>> years and unfortunately I found that two of the paid and 2 of the >>>> free/Lite apps have accessibility issues and I was not able to >>>> use them with Voiceover. I wrote to the developers, but have not >>>> received any reply as to whether they might consider making >>>> improvements so the apps would work with Voiceover. I used iTunes >>>> credit to pay for the paid apps and was wondering if it was >>>> possible to receive a refund since I have already deleted the >>>> apps from my phone. >>>> >>>> -----Original Message----- >>>> From: iTunes Store [mailto:itunesstoresupp...@apple.com] >>>> Sent: Sunday, July 21, 2013 4:50 PM >>>> To: siegh...@hotmail.ca <mailto:siegh...@hotmail.ca> >>>> Subject: Re: Voiceover inaccessible apps; Follow-up: 280679929 >>>> >>>> Dear Sieghard, >>>> >>>> Greetings from iTunes Store Customer Support. My name is Alishia >>>> and I am happy to assist you today. >>>> >>>> I understand that you inadvertently purchased some apps from the >>>> App Store and you would like to receive a refund for the >>>> purchase. I know how important it is to have the issue resolved. >>>> I assure you of assistance. >>>> >>>> Sieghard, after reviewing the circumstances of your case, we >>>> determined that issuing you a refund for the purchase of "Apps" >>>> is an appropriate exception to the iTunes Store Terms and >>>> Conditions, which state that all sales are final. >>>> >>>> You will see 6.70 CAD added to your store credit balance within >>>> 48 hours. You may need to sign out of the iTunes Store and then >>>> sign back in before you see the credit in your account. >>>> >>>> The iTunes Store provides a warning message that asks if you are >>>> sure that you want to buy an item. This warning can be turned >>>> off. If you would like to make sure that this warning is on, you >>>> can reset the warnings in the iTunes Store by following the >>>> instructions in this article: >>>> >>>> Resetting iTunes Store warnings >>>> >>>> http://support.apple.com/kb/HT1734 >>>> >>>> Additionally, you can make modifications on certain devices that >>>> will prevent them from making purchases: >>>> >>>> iPhone, iPad, and iPod touch: Understanding Restrictions >>>> >>>> http://support.apple.com/kb/HT4213 >>>> >>>> I hope the information provided would resolve your issue. >>>> >>>> Sieghard, if you have any additional questions, please let me >>>> know and I will be happy to assist you further. Thank you for >>>> being a valued member of iTunes family. >>>> >>>> Have a nice day! >>>> >>>> Sincerely, >>>> >>>> Alishia >>>> >>>> iTunes Store Customer Support >>>> >>>> http://www.apple.com/support/itunes/ww/ >>>> >>>> -- >>>> You received this message because you are subscribed to the >>>> "VIPhone" Google Group. >>>> >>>> Post a new message to VIPhone by emailing >>>> viphone@googlegroups.com <mailto:viphone@googlegroups.com>. >>>> >>>> Search and view the VIPhone archives by visiting >>>> http://www.mail-archive.com/viphone@googlegroups.com/. >>>> >>>> Reach the VIPhone owner and moderators by emailing >>>> viphone+ow...@googlegroups.com >>>> <mailto:viphone+ow...@googlegroups.com>. >>>> >>>> Unsubscribe and leave VIPhone by emailing >>>> viphone+unsubscr...@googlegroups.com >>>> <mailto:viphone+unsubscr...@googlegroups.com>. >>>> >>>> More VIPhone group options can be found by visiting >>>> http://groups.google.com/group/viphone?hl=en. >>>> --- >>>> You received this message 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<mailto:viphone+unsubscr...@googlegroups.com>. >>> >>> More VIPhone group options can be found by visiting >>> http://groups.google.com/group/viphone?hl=en. >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to viphone+unsubscr...@googlegroups.com >>> <mailto:viphone+unsubscr...@googlegroups.com>. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> >> -- >> You received this message because you are subscribed to the "VIPhone" >> Google Group. >> >> Post a new message to VIPhone by emailing viphone@googlegroups.com. >> >> Search and view the VIPhone archives by visiting >> http://www.mail-archive.com/viphone@googlegroups.com/. >> >> Reach the VIPhone owner and moderators by emailing >> viphone+ow...@googlegroups.com. >> >> Unsubscribe and leave VIPhone by emailing >> viphone+unsubscr...@googlegroups.com. >> >> More VIPhone group options can be found by visiting >> http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to viphone+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> > > -- > Christopher (CJ) > chaltain at Gmail > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing viphone@googlegroups.com. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/viphone@googlegroups.com/. > > Reach the VIPhone owner and moderators by emailing > viphone+ow...@googlegroups.com. > > Unsubscribe and leave VIPhone by emailing > viphone+unsubscr...@googlegroups.com. > > More VIPhone group options can be found by visiting > 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