Have you considered per hour rates with a minimum trip charge to the customer? We do a flat rate install charge and pay the installer a flat rate. Repairs are done per hour, usually minimum 15 minutes charging the customer 50% more than we pay the repair person.
RickG wrote: > Some of the rates I posted assumed the installer was already on site > for an installation. I'm just need to consider trouble calls so I > revised the schedule below. I used to give $25 per service call but > the problem I ran into was that they would go out to a customer's find > nothing or perhaps something simple such as a loose cable, then they > get paid for doing little or nothing. At that point, I'd rather do it > myself and keep the money. You may have a point about paying mileage > or a separate truck roll fee. Either way, I have guys more than > willing to do it for the amounts below but I truly dont want to take > advantage of anyone which is why I'm asking. A flat "one size fits > all" rate doesnt seem fair to the company so I'm trying to come up > with a more specific rate schedule based on the expected time to do > the job. > > $30 -- Service call to replace ethernet cable on customer's premises > (normal run). > $20 -- Service call to replace radio/antenna performed on site at > customer's premises. > $10 -- Service call to replace POE, and/or power supply performed on > site at customer's premises. > $10 -- Uninstall canceled customer (remove radio and mount). > $10 -- Site survey performed on site at prospective customer's premises. > $5 -- NTF. i.e. reset radio/router. Note: May be billable to customer! > $5 -- Extended area trip fee (Within KyWiFi service area but outside of > Montgomery County). > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > ------------------------------------------------------------------------ > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.421 / Virus Database: 270.14.17/2436 - Release Date: 10/14/09 > 18:32:00 > > -- Scott Reed Sr. Systems Engineer GAB Midwest 1-800-363-1544 x4000 Cell: 260-273-7239 -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
