For most things $60/hour.  I think out installer/repair contractor gets 
$35/hour for hourly work.  Flat $80 for installations and a flat $35 if 
he goes to a installation and it doesn't work.

RickG wrote:
> Ya, that may be the way to go. What are you paying per hour?
>
> On Thu, Oct 15, 2009 at 6:27 AM, Scott Reed <scottr...@onlyinternet.net> 
> wrote:
>   
>> Have you considered per hour rates with a minimum trip charge to the
>> customer?
>> We do a flat rate install charge and pay the installer a flat rate.
>> Repairs are done per hour, usually minimum 15 minutes charging the
>> customer 50% more than we pay the repair person.
>>
>> RickG wrote:
>>     
>>> Some of the rates I posted assumed the installer was already on site
>>> for an installation. I'm just need to consider trouble calls so I
>>> revised the schedule below. I used to give $25 per service call but
>>> the problem I ran into was that they would go out to a customer's find
>>> nothing or perhaps something simple such as a loose cable, then they
>>> get paid for doing little or nothing. At that point, I'd rather do it
>>> myself and keep the money. You may have a point about paying mileage
>>> or a separate truck roll fee. Either way, I have guys more than
>>> willing to do it for the amounts below but I truly dont want to take
>>> advantage of anyone which is why I'm asking. A flat "one size fits
>>> all" rate doesnt seem fair to the company so I'm trying to come up
>>> with a more specific rate schedule based on the expected time to do
>>> the job.
>>>
>>> $30 -- Service call to replace ethernet cable on customer's premises
>>> (normal run).
>>> $20 -- Service call to replace radio/antenna performed on site at
>>> customer's premises.
>>> $10 -- Service call to replace POE, and/or power supply performed on
>>> site at customer's premises.
>>> $10 -- Uninstall canceled customer (remove radio and mount).
>>> $10 -- Site survey performed on site at prospective customer's premises.
>>> $5 -- NTF. i.e. reset radio/router. Note: May be billable to customer!
>>> $5 -- Extended area trip fee (Within KyWiFi service area but outside of
>>> Montgomery County).
>>>
>>>
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>>>       
>> --
>> Scott Reed
>> Sr. Systems Engineer
>> GAB Midwest
>> 1-800-363-1544 x4000
>> Cell: 260-273-7239
>>
>>
>>
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>>     
>
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>   

-- 
Scott Reed
Sr. Systems Engineer
GAB Midwest
1-800-363-1544 x4000
Cell: 260-273-7239



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