I feel yo Pain Maine..!

On 1/1/2016 3:34 PM, Ken Hohhof wrote:
I find it interesting that people practically demand as their right a minimum of gigabit Internet, but do they wire their new houses with fiber or Cat6 to every room so they can actually use that gigabit connection? Nope. Just like they throw a fit if their ISP has any kind of outage, but do they buy a UPS or generator for power outages? Nope. Drives me crazy when I log into towers running on batteries and see zero customers connected. It’s the end of the freaking world if their Internet goes down, but if their power is off, then it’s no big deal. Probably because they use their cellphones, or drive somewhere else because they don’t want to be at home with no lights or heat. But if there’s a raging storm outside, we’re supposed to climb the tower in the dark or set up a portable generator in the rain because they can’t live without Netflix. I suppose they also believe because their router says “AC3400” on the box that means they have 3.4 gig of bandwidth everywhere in their house. Apparently the government is not concerned about the outrageous claims for WiFi router speeds. But if someone speedtests their 1 gig Internet service at 900 meg, it’s time to lodge a complaint against their ISP, for not delivering advertised speeds, or throttling, or violating human rights.
*From:* Sean Heskett <mailto:af...@zirkel.us>
*Sent:* Friday, January 01, 2016 3:24 PM
*To:* af@afmug.com <mailto:af@afmug.com>
*Subject:* Re: [AFMUG] OT - bad dream
Calix can do all that and a whole lot more sterling


On Friday, January 1, 2016, Sterling Jacobson <sterl...@avative.net <mailto:sterl...@avative.net>> wrote:

    I hear you.

    My new year's goal is to find a better solution for my customers.

    Unfortunately, at 100-1000Mbps, the pickings are still slim.

    I would like to use MikroTik and manage the routing, but I'm
    finding that it's still best to get a really nice $100-$300+
    single Wireless AC router and place it in the center of the house.

    What I would really like is a good split solution with routing in
    the head/basement, and wireless AC in bridge mode in one or two
    places in the house.

    But that doesn't seem to exist.

    -----Original Message-----
    From: Af [mailto:af-boun...@afmug.com <javascript:;>] On Behalf Of
    Ken Hohhof
    Sent: Friday, January 1, 2016 10:30 AM
    To: af@afmug.com <javascript:;>
    Subject: Re: [AFMUG] OT - bad dream

    I'm seeing a gradual increase in customers leasing a managed
    Mikrotik from us, we charge $5/mo for a RB951G-2HnD which has been
very trouble free for us once we tweak a couple WiFi parameters. I think they look at the pile of discarded routers in their closet
    and decide to let someone else deal with it.  Most still fall into
    either the "I can buy one at Walmart for $50" camp or the "I like
    going to Best Buy and letting the sales guy talk me into the
    $250 router because I like shopping for expensive toys" camp.  And
    people still look at the humble little white Mikrotik in its plain
    brown box and think it can't possibly match their big black AC1900
    router that looks like a weapon from Star Wars.

    The question I guess is whether to join the cable/telco crowd and
    supply the WiFi router and manage it for no additional revenue,
    and then what to do about the people who still want to put their
    own Star Wars router behind it.

    It is very disappointing that since Belkin bought Linksys they are
    now designing their own Linksys branded routers that are far worse
    than the Linksys designed E series which certainly had their own
    problems.  I replaced a customer's Belksys AC1900 router with a
    Mikrotik this week and they went from having total dead spots in
    parts of their house on both 2.4 and 5 GHz to having full bars and
    great performance everywhere including the basement.  Their minds
    were boggled at this little white box with no external antennas
    blowing away the big black monster.

    Of the household brands, Netgear doesn't seem all that bad, except
    their low end WNR2000 has a really high failure rate.  I see
    people starting to trend toward less known brands like Asus and
    TP-Link.  But too many of my customers think the electronics store
    is "Walmart" and they seem to come back with these Belkin pieces
    of crap, I particularly hate the model that only has 1 LED on the
    whole router and you have to interpret the color and number of
    flashes, it's like figuring out what R2D2 is saying.  What's that
    R2?  No link on port 3?


    -----Original Message-----
    From: Simon Westlake
    Sent: Friday, January 01, 2016 11:04 AM
    To: af@afmug.com <javascript:;>
    Subject: Re: [AFMUG] OT - bad dream

    I've honestly given up completely on all residential routers, they
    seem to be slowly converging on a common denominator which is that
    none of them work properly and only last a few months. I had to
    replace my router recently, and just got a Mikrotik instead. One
    of the guys I work with just replaced his old Linksys with a
    Mikrotik, and all of his minor problems went away.

    I used to think that it was a bad idea to provide managed routers
    to end users, but I'm slowly changing my mind after realizing how
    many issues are caused by them. There's also a lot you could do to
    provide better service to an end user, hypothetically.. let's say
    you put in a DD-WRT or Mikrotik router and setup some shaping on
    the client side with SFQ.
    They'd probably see a lot less issues with their Netflix buffering
    when their Xbox was downloading a game, or their VoIP cutting out
    when they're watching Daredevil in 4K.

    On 1/1/2016 10:05 AM, Ken Hohhof wrote:
    > I had a bad dream where all my customers go to Walmart and buy
    Belkin
> routers. I tried to wake up but I wasn't dreaming. Aaaaaaaaaaaaaaaa!!!!!
    >

    --
    Simon Westlake
    Skype: Simon_Sonar
    Email: simon@sonar.software
    Phone: (702) 447-1247
    ---------------------------
    Sonar Software Inc
    The next generation of ISP billing and OSS https://sonar.software



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