Hi,
I guess this was not really a question, but yes, absolutely!
Best Regards - Misi, RRR AB, http://www.rrr.se
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> Misi,
>
> Since this uses ARMergeEntry this would also work with the server set with
> Submitter Mode locked.
>
> Dave
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
> Sent: Thursday, November 11, 2010 3:14 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Modify login id
>
> Hi,
>
> It is in the RRR|Commands section and is called RRR|LoginConv:
> https://www.rrr.se/cgi/tools/main#rrrLoginConv
>
> It basically go through all regular forms and update those records that
> needs to be changed.
>
> It does not care which application or version is used, as it performs an
> exact match in all your fields, including diary-fields and status-history.
>
> It does not change Modify-Date or Modify-By, as the API-call ARMergeEntry
> is used (same as Import Tool).
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
>
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
>> Didn't Misi have a login converter tool to do this? http://www.rrr.se
>> (although I'm not seeing it in the list of product right now.)
>>
>> Thad
>>
>> On Wed, Nov 10, 2010 at 12:17 PM, Larry Barnes
>> <larry.bar...@thecreek.com>wrote:
>>
>>> **
>>> I'm wondering if anyone out there has a simple way of modifying a login
>>> id
>>> for a user and any of their tickets they have created, or been
>>> assigned.
>>> We
>>> have users that are given a login id one way if they are a contractor
>>> and a
>>> different way if they are an employee. The problem is some contractors
>>> eventually become employees.
>>> We want to be able to modify the employee's current People, User form
>>> records and at the same time modify any tickets associated with their
>>> old
>>> login id and link them with their new login id.
>>> I was thinking of creating workflow and a form, for input, but this may
>>> need to be a SQL script. I'm just curious if anyone else has done this
>>> and
>>> is willing to share.
>>> We are running on a windows server with ARS 7.5.00 patch 002 with ITSM
>>> 7.0.03 patch 009
>>>
>>> Thanks,
>>>
>>> Larry B.
>>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
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>>
>
> _______________________________________________________________________________
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> _______________________________________________________________________________
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