Chuck, In my experience U.S.P.S. works best overall for shipments to Canada. The upfront shipping cost is often higher than for other carriers, but there is less added cost over and above the sales taxes, and for lower value items, there is usually no added cost or sales tax at all. Some vendors chose U.S.P.S. shipping options that are more expensive than necessary, but that is usually just carelessness. There are limits to what U.S.P.S. is willing to carry, but they will handle some pretty big packages. A fellow lister just sent me a complete below decks autopilot system, and years ago I got a complete radar system through the mail. I also had good experiences with FedEx for shipments where U.S.P.S. was not a choice, but that was some time ago, and I have no recent experience with them. Defender's web site did not give me a U.S.P.S. option for shipping to Canada when I placed my order last year, but perhaps they would have if I had telephoned. Best, Steve Thomas C&C27 MKIII Port Stanley, ON
C&C36 Merritt Island, FL ---- Chuck Gilchrest via CnC-List <cnc-list@cnc-list.com> wrote: Steve, As the US rep for a Canadian company, can you tell me what other currier service works better than others for shipments from the states? It seems that UPS has limits to their geographic distribution and often transfers goods to secondary carriers like Purolator for local deliveries. We see this in freight originating in Canada as well. I know Defender will ship via US Postal to international destinations so perhaps that may be a solution if it isn't a huge oversize item. Since the Canadian dollar isn't going too far in the US, on top of all the various fees and brokerage costs, perhaps this is the year to throw some Loonies at the home town retailer and help him keep his doors open. Which I'm sure you already do. Best, Chuck Gilchrest Half Magic 1983 LF 35 Padanaram MA Sent from my iPhone > On Mar 30, 2016, at 8:10 PM, sthoma20--- via CnC-List <cnc-list@cnc-list.com> > wrote: > > > One note of caution for my fellow Canadians. > I ordered a few things from Defender that were on sale last year, totalling > less than $200 U.S., and they insisted on sending it via U.P.S. I paid the > shipping in advance, along with the rest of the order. > When the U.P.S. driver showed up on my front porch, he wanted a further $93 > Canadian for "brokerage" fees. U.P.S. sucks when it comes to cross border > shipments. I refused to accept the shipment. > I have no doubt at all that Defender is a good outfit, but their choice of > shipping company for Canadian addresses is not. I purchase goods online from > the States all the time and that was my worst shipping experience so far. > Most of the bad ones have involved U.P.S. > > Steve Thomas > C&C27 MKIII > Port Stanley, ON _______________________________________________ This list is supported by the generous donations of our members. If you like what we do, please help us pay for our costs by donating. All Contributions are greatly appreciated!