I got dinged with a $93 CAD brokerage fee buying something from Defender just last week. With UPS, I expected some brokerage, they always do, but $93 was just unreasonable. I would have refused the package had I not had it shipped to my Mom's address. She couldn't get a hold of me so she paid it.
What I purchased was $150 USD :( All told the pedestal guard (Navpod SG10) cost me over $300 CAD. Which is what it would have cost me locally (I suspect, didn't actually find it locally). Steve Suhana, C&C 32 Toronto On Wed, Mar 30, 2016 at 9:58 PM, sthoma20--- via CnC-List < cnc-list@cnc-list.com> wrote: > Chuck, > In my experience U.S.P.S. works best overall for shipments to Canada. The > upfront shipping cost is often higher than for other carriers, but there is > less added cost over and above the sales taxes, and for lower value items, > there is usually no added cost or sales tax at all. Some vendors chose > U.S.P.S. shipping options that are more expensive than necessary, but that > is usually just carelessness. There are limits to what U.S.P.S. is willing > to carry, but they will handle some pretty big packages. A fellow lister > just sent me a complete below decks autopilot system, and years ago I got a > complete radar system through the mail. > I also had good experiences with FedEx for shipments where U.S.P.S. was > not a choice, but that was some time ago, and I have no recent experience > with them. > Defender's web site did not give me a U.S.P.S. option for shipping to > Canada when I placed my order last year, but perhaps they would have if I > had telephoned. > Best, > Steve Thomas > C&C27 MKIII > Port Stanley, ON > > C&C36 > Merritt Island, FL > > ---- Chuck Gilchrest via CnC-List <cnc-list@cnc-list.com> wrote: > Steve, > As the US rep for a Canadian company, can you tell me what other currier > service works better than others for shipments from the states? It seems > that UPS has limits to their geographic distribution and often transfers > goods to secondary carriers like Purolator for local deliveries. We see > this in freight originating in Canada as well. > I know Defender will ship via US Postal to international destinations so > perhaps that may be a solution if it isn't a huge oversize item. > Since the Canadian dollar isn't going too far in the US, on top of all the > various fees and brokerage costs, perhaps this is the year to throw some > Loonies at the home town retailer and help him keep his doors open. > Which I'm sure you already do. > Best, > Chuck Gilchrest > Half Magic > 1983 LF 35 > Padanaram MA > Sent from my iPhone > > > On Mar 30, 2016, at 8:10 PM, sthoma20--- via CnC-List < > cnc-list@cnc-list.com> wrote: > > > > > > One note of caution for my fellow Canadians. > > I ordered a few things from Defender that were on sale last year, > totalling less than $200 U.S., and they insisted on sending it via U.P.S. I > paid the shipping in advance, along with the rest of the order. > > When the U.P.S. driver showed up on my front porch, he wanted a further > $93 Canadian for "brokerage" fees. U.P.S. sucks when it comes to cross > border shipments. I refused to accept the shipment. > > I have no doubt at all that Defender is a good outfit, but their choice > of shipping company for Canadian addresses is not. I purchase goods online > from the States all the time and that was my worst shipping experience so > far. Most of the bad ones have involved U.P.S. > > > > Steve Thomas > > C&C27 MKIII > > Port Stanley, ON > > > _______________________________________________ > > This list is supported by the generous donations of our members. If you > like what we do, please help us pay for our costs by donating. All > Contributions are greatly appreciated! >
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