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On Thursday 07 February 2002 22:00, you wrote:
> Tuesday... Ralph F. De Witt carefully chose these words:
> >even the instruction. SuSE telephone tech support though more limited than
> >Mandrake actually gets problems solved, Mandrakes does not. SuSE email
> >support does generate answers, speed of reply is about the same as
> > Mandrake two weeks, Mandrake does not solve any problems as the experts
> > have no knowledge, on one install problem, I got an answer that said, I
> > have no knowledge of this device install area, but here are some basic
> > sites, hope this helps. There were no further answers forth coming. The
> > install for my scanner is still broke, IMHO Mandrakes Expert is a joke
> > and they should be sued for false advertising. That said.
> >
> >I have bought every Mandrake Power Pack for years and found them to be
> >unstable, and do not work. They get replaced with the latest SuSE
> >professional release which I also buy and have for the same length of time
> > as I have Mandrake.
>
> Though I dont agree with the original post (people always seem to think a
> distro either *rocks* or *sucks* based on one install), I am curious why
> you would buy *every* Mandrake power pack for years when you feel that
> none are stable or work?  Or why you would continue to monitor these
> lists if you feel no one here has any knowledge and you obviously dont
> like the distro?  Im sorry, did I miss something?
>
> Mike
Mike:
My comments were based on installing all the version over the last two years 
and only about the official support given, I think both distro's do a poor 
job there. The lists are were I learn and get what problems I come across 
fixed. They are much better then the official support channels.
I both distros to support what I feel are two best distro and help Linux and 
the distro's improve. With out financial support the growth would be much 
slower and their would be little integration or install tools etc. the stuff 
that is bringing Linux to the mainstream.
Bottom line is both distro's do a poor job with their official support 
channels, both continue to have install problems, both show continuing 
imporvements in the install, and stability area's. For me I find SuSE just a 
tad more stable then Mandrake.
- -- 


Ralph
- --
It said uses Windows 98 or better so I installed SuSE 7.3
Proud user of SuSE 7.3 Professional
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