On 11/16/03 3:23 AM, "Geoffrey Loeffler" <[EMAIL PROTECTED]> Spew into the Cybertrough:
>> >> And actually, the next day, I called MicroCenter back and pleaded to a Mac >> technician. If I agreed to bring it in the same day they would receive the >> replacement, he agreed to have me take the DVD-ROM module back. So, I did >> agree and I got back my DVD-ROM module and I'm waiting for the replacement. >> Not too bad, after all. If I had spoken to knowledgeable people the evening >> before, I wouldn't have had to go back. But I'm happy since I got what I >> needed... >> >> -Laurent. > > Good deal and sometimes that's all it takes, finding the right people > willing to help and MicroCenter probably gained a new and happy > customer...Just keep this techs name and phone ext. on hand. > Best > Geoff Ands whatever you do, when he/she calls you and asks you to bring in your defective unit do so immediately. Do not wait 2 days, and take off of work to do it if necessary because it could be his/her ass if you don't. -- Kyle H. Hansen "It's Always darkest... right before it gets totally black." -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
