Hi Guys,
I have a customer with a TVA200 hooked up to a TDE200 KSU. Mr. Customer has >100 mailboxes set up
for their employees. Recently, they were complaining that the message waiting notification call that
is set to go to the user's cell phone was not always working. I was messing with it today, and sure
enough, I saw it fail. I messed around with some parameters, got it working using some short times,
but once I put some of the numbers back to reasonable values, it stopped working again. I did try
enabling email notifications, and they work 100%. I was watching the lines, and when it fails, I
don't see any outbound line seizures.
Is there some sort of debug log that would help identify what is going on? I checked all the 4
ports, and they all appear to be fully functioning. The logs that show outbound calls per mailbox
do not show the missing calls, yet the hourly report seems to have rather high counts, which would
seem to indicate that it was retrying many stacked-up notifications.
Bob
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