Well the email option actually attaches the file to it. It is a .WAV file that comes as an attachment to the email they get. It's not a message that says you got a message. You could not have looked too hard, after you connect to the box go to utility. System Trace is right there in Black and White. You may also have to change the setting as to the ports you have and how many are to be used for calling out. Are your ports in a circular hunt fashion? Scrap the calling function and go with the Email function. Its already built-in, might as well use it. 6 retries is pretty high. You also may have to adjust the time between retries. I would bet the thing was not working all that well to begin with. Brad
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Bob Puff Sent: Sunday, June 03, 2012 8:41 PM To: Panasonic KX-T telephone system discussion list Subject: Re: KX-T: TVA200 MW Notification Problems Hi Charles, > It is important to try to see exactly what it happening with the > calls. This can be via the Trace function in the TVA and the SMDR in > the KSU. I've looked all over - where is the Trace function in the TVA? > I presume the outdial numbers begin with 9, so it would be Yes, they do. I've even tried inserting pauses after the 9 - no change. I've checked all CO lines - good, checked all VM port lines - good. At the moment, it *is* calling out the first time, but seems not to be re-dialing the numbers if the person doesn't respond on the first call. Also, it seems like it does not want to call out during night mode, despite my having configured the mailbox to call anytime. I have the redial set to every 60 minutes, with 6 retries. I get one call. Sometimes. This happens even with mailboxes that are not extension numbers. Very, very strange. Nothing I know happened when this first started messing up, as far as any system changes. Brad: the email thing might be what I have to go to, if I can't get this fixed. They wanted the system to call them, and actually be able to get the message right then and there, instead of a text just saying there was a message left. Bob _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
