Hi Charles, > It is important to try to see exactly what it happening with the > calls. This can be via the Trace function in the TVA and the SMDR in > the KSU.
I've looked all over - where is the Trace function in the TVA? > I presume the outdial numbers begin with 9, so it would be Yes, they do. I've even tried inserting pauses after the 9 - no change. I've checked all CO lines - good, checked all VM port lines - good. At the moment, it *is* calling out the first time, but seems not to be re-dialing the numbers if the person doesn't respond on the first call. Also, it seems like it does not want to call out during night mode, despite my having configured the mailbox to call anytime. I have the redial set to every 60 minutes, with 6 retries. I get one call. Sometimes. This happens even with mailboxes that are not extension numbers. Very, very strange. Nothing I know happened when this first started messing up, as far as any system changes. Brad: the email thing might be what I have to go to, if I can't get this fixed. They wanted the system to call them, and actually be able to get the message right then and there, instead of a text just saying there was a message left. Bob _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
