PPE has replied and stated the issue is resolved >From our tests this appears to be correct - FYI
On Tue, Jan 17, 2023 at 3:10 PM Jeff <jeff+mai...@waddellsolutions.com> wrote: > For us it is PPE customers to Google (even if the sender is on Google and > the message originates from google, then goes to PPE it is still getting > marked as spam) > > > > On Tue, Jan 17, 2023 at 11:09 AM Robert Schoneman via mailop < > mailop@mailop.org> wrote: > >> We have emails going to Spam which originate from O365/PPE. Separately we >> have emails which are now being categorized as updates which previously >> were not. Sorry if that wasn’t clear. >> >> >> >> >> >> *From:* mailop <mailop-boun...@mailop.org> *On Behalf Of *Mark Alley via >> mailop >> *Sent:* Tuesday, January 17, 2023 10:48 AM >> *To:* mailop@mailop.org >> *Subject:* Re: [mailop] gmail putting most messages into Spam >> >> >> >> >> >> Sorry - categories*, not labels. >> >> On 1/17/2023 9:43 AM, Mark Alley wrote: >> >> The labels in Gmail/workspace aren't the same as spam, they are part of >> the Inbox. If you have the user turn off labels, you will see them still in >> the inbox as expected. >> >> On 1/17/2023 9:32 AM, Robert Schoneman via mailop wrote: >> >> Our outbound email from O365 through PPE to Gmail and Google Workspace is >> going to Spam. “Show Original” indicates pass on all of SPF, DKIM, DMARC. >> Emails that are nothing but text are going to Spam along with emails >> containing links and/or attachments. We got the first user ticket about >> this issue on Sunday evening when trying to communicate with a partner who >> uses Google Workspace. >> >> >> >> We’ve also seen emails from our contact center system and ticketing >> system which previously went to user’s Gmail Inboxes now going to >> “Updates”. Contact center and ticketing system do not go through PPE or >> O365. >> >> >> >> Something has definitely changed on Google’s side. >> >> >> >> *From:* mailop <mailop-boun...@mailop.org> <mailop-boun...@mailop.org> *On >> Behalf Of *Gellner, Oliver via mailop >> *Sent:* Tuesday, January 17, 2023 10:15 AM >> *To:* mailop@mailop.org >> *Subject:* Re: [mailop] gmail putting most messages into Spam >> >> >> >> >> >> On 2023-01-17 14:41, Paul Gregg via mailop wrote: >> >> >> >> > We are aware of a recent change in behaviour of gmail.com where most >> email is placed directly into Spam folder. >> >> > So far we have dozens of customers reporting this. >> >> > Tested myself with full SPF, DKIM and DMARC with p=reject - which gmail >> itself marks as passing all tests. The mail was also delivered over TLS. >> >> > Mails go to Spam. >> >> >> >> I cannot confirm this issue, so it may be specific to certain IP >> addresses or domains, as in Jaroslaw Rafas case, where it's likely >> connected to the reputation of the used domain. >> >> Either way, SPF, DKIM and DMARC authenticate a message, they do not say >> whether it's spam or not. >> >> >> >> -- >> >> BR Oliver >> >> >> >> ________________________________ >> >> >> >> dmTECH GmbH >> >> Am dm-Platz 1, 76227 Karlsruhe * Postfach 10 02 34, 76232 Karlsruhe >> >> Telefon 0721 5592-2500 Telefax 0721 5592-2777 >> >> dmt...@dm.de<mailto:dmt...@dm.de> * www.dmTECH.de<http://www.dmtech.de> >> >> GmbH: Sitz Karlsruhe, Registergericht Mannheim, HRB 104927 >> >> Geschäftsführer: Christoph Werner, Martin Dallmeier, Roman Melcher >> >> ________________________________ >> >> Datenschutzrechtliche Informationen >> >> Wenn Sie mit uns in Kontakt treten, beispielsweise wenn Sie an unser >> ServiceCenter Fragen haben, bei uns einkaufen oder unser dialogicum in >> Karlsruhe besuchen, mit uns in einer geschäftlichen Verbindung stehen oder >> sich bei uns bewerben, verarbeiten wir personenbezogene Daten. >> Informationen unter anderem zu den konkreten Datenverarbeitungen, >> Löschfristen, Ihren Rechten sowie die Kontaktdaten unserer >> Datenschutzbeauftragten finden Sie hier< >> https://www.dm.de/datenschutzerklaerung-kommunikation-mit-externen-493832 >> >. >> >> _______________________________________________ >> >> mailop mailing list >> >> mailop@mailop.org >> >> https://list.mailop.org/listinfo/mailop >> >> >> >> _______________________________________________ >> >> mailop mailing list >> >> mailop@mailop.org >> >> https://list.mailop.org/listinfo/mailop >> >> _______________________________________________ >> mailop mailing list >> mailop@mailop.org >> https://list.mailop.org/listinfo/mailop >> >
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