The labels in Gmail/workspace aren't the same as spam, they are part of
the Inbox. If you have the user turn off labels, you will see them still
in the inbox as expected.
On 1/17/2023 9:32 AM, Robert Schoneman via mailop wrote:
Our outbound email from O365 through PPE to Gmail and Google Workspace
is going to Spam. “Show Original” indicates pass on all of SPF, DKIM,
DMARC. Emails that are nothing but text are going to Spam along with
emails containing links and/or attachments. We got the first user
ticket about this issue on Sunday evening when trying to communicate
with a partner who uses Google Workspace.
We’ve also seen emails from our contact center system and ticketing
system which previously went to user’s Gmail Inboxes now going to
“Updates”. Contact center and ticketing system do not go through PPE
or O365.
Something has definitely changed on Google’s side.
*From:* mailop <mailop-boun...@mailop.org> *On Behalf Of *Gellner,
Oliver via mailop
*Sent:* Tuesday, January 17, 2023 10:15 AM
*To:* mailop@mailop.org
*Subject:* Re: [mailop] gmail putting most messages into Spam
On 2023-01-17 14:41, Paul Gregg via mailop wrote:
> We are aware of a recent change in behaviour of gmail.com where most
email is placed directly into Spam folder.
> So far we have dozens of customers reporting this.
> Tested myself with full SPF, DKIM and DMARC with p=reject - which
gmail itself marks as passing all tests. The mail was also delivered
over TLS.
> Mails go to Spam.
I cannot confirm this issue, so it may be specific to certain IP
addresses or domains, as in Jaroslaw Rafas case, where it's likely
connected to the reputation of the used domain.
Either way, SPF, DKIM and DMARC authenticate a message, they do not
say whether it's spam or not.
--
BR Oliver
________________________________
dmTECH GmbH
Am dm-Platz 1, 76227 Karlsruhe * Postfach 10 02 34, 76232 Karlsruhe
Telefon 0721 5592-2500 Telefax 0721 5592-2777
dmt...@dm.de<mailto:dmt...@dm.de
<mailto:dmt...@dm.de%3cmailto:dmt...@dm.de>> *
www.dmTECH.de<http://www.dmtech.de>
GmbH: Sitz Karlsruhe, Registergericht Mannheim, HRB 104927
Geschäftsführer: Christoph Werner, Martin Dallmeier, Roman Melcher
________________________________
Datenschutzrechtliche Informationen
Wenn Sie mit uns in Kontakt treten, beispielsweise wenn Sie an unser
ServiceCenter Fragen haben, bei uns einkaufen oder unser dialogicum in
Karlsruhe besuchen, mit uns in einer geschäftlichen Verbindung stehen
oder sich bei uns bewerben, verarbeiten wir personenbezogene Daten.
Informationen unter anderem zu den konkreten Datenverarbeitungen,
Löschfristen, Ihren Rechten sowie die Kontaktdaten unserer
Datenschutzbeauftragten finden Sie
hier<https://www.dm.de/datenschutzerklaerung-kommunikation-mit-externen-493832>.
_______________________________________________
mailop mailing list
mailop@mailop.org
https://list.mailop.org/listinfo/mailop
_______________________________________________
mailop mailing list
mailop@mailop.org
https://list.mailop.org/listinfo/mailop
_______________________________________________
mailop mailing list
mailop@mailop.org
https://list.mailop.org/listinfo/mailop