> Carlos Corzo wrote:
>
> > Some people have tried the manuals verbatim but are really confused
> > because they are not at your intellectual level.  If this list is for
> > the "intelligent only", change the title please.  Not everyone can
> > decipher a manual.  I may post questions but there are reasons for
> > them.  My time is just as valuable as yours.

It's human nature,

When a novice user is confronted with a new challenge and a manual, two
things may occur.  If the Sysadmin (support staff, lead, etc...) is in line
of site or known to be in the office/building, the user will give the manual
a cursory glance and at the first sign of trouble, yell for the Sysadmin or
pick up the phone and call him/her for assistance.  In this case, THE LIST
takes the place of the sysadmin.  It's the old proverb:

"When all else fails, read the manual"

However, if the user is in isolation , the user will be more apt to read the
manual more carefully as they are not guaranteed of getting voice/List
support.

Don


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