"Quality"??  That all depends on what one considers "quality". 
While I have not *owned* one either, I see MANY of them from 
complaining customers that we me to fix them, or make them a 
new one, and none are what I would consider quality.  Some may 
have nice cases, but that's where it ends.

>>The near-universal resistance to RTFM has always amazed me.
Hee hee!  I wonder how many are wondering that means.
-Clint

God Bless
Clint Hamilton, Owner
http://OrpheusComputing.com
http://ComputersCustomBuilt.com


----- Original Message ----- 
From: "Hugh Vandervoort"

There's another side...
Companies like Dell have made it possible for millions of 
people to have
quality, low cost PCs and to enjoy the benefits of the computer
revolution and the Web. I build my own, and have never owned a 
brand
name PC, but they are necessary, and most companies do a good 
job. My
few experiences with support staff have been resolved 
satisfactorily, if
not always enjoyably.
Most people just  don't have the interest or the time to master 
their
computers or even do basic troubleshooting, and part of the 
fault lies
with them. The near-universal resistance to RTFM has alway 
amazed me.
Yes, the software producers and the hardware manufacturers 
could do a
better job, but most machines just chug along doing their job 
until
they're replaced or they die, and that's a good thing.

Support-OrpheusComputing.com wrote:
> I covered my suggestions in those last two posts of mine.
>
> I HAVE to say something, and I'm **NOT** trying to "drum up
> business" for myself!!!  For one, anyone that gets a name 
> brand
> PC is going to have to put up with this BS at at LEAST one
> time, and probably ALL of the time!  Another, is this is
> EXACTLY why I got into computers myself (first electronics in
> the mid '70's, then computers when they came out, and cars
> before that, and on and on with other things), because, if I
> wanted anything done RIGHT, I had to do it MYSELF.  I taught
> myself all of these things so I would never have to rely upon
> the total stupidity and incompetence of others.  CSR's are
> IDIOTS.  They rarely speak English, and if they do, they have
> the collective IQ of an ameba and are about as helpful a 
> viral
> infection.  Even in my position now, I STILL am forced to 
> rely
> upon the immoral and intellectual ineptness of suppliers.
> (Then, there's still what I have to put up with, with FedEx,
> UPS, DHL, etc., but that's another email!!  LOL!)
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