Large companies also remain in business and usually there's a brick and mortar service setting to visit after purchase from a store shelf. I can't trust in the Washington, DC-metro area that any entrepreneur will be available a month, much less a year, after my purchase. There's simply no way I would hand dollars over to such an operation.
Since the early 1980s, I've had a Remington (old, used, second-hand, but worked), a second-hand IBM, then, an Osborne, an IBM, a Compaq, a Toshiba (laptop), an HP, a Sony (laptop) an HP (current) in that order, all from the shelf of national retail stores. In 1991 I hooked up (barely) with the WWW. I have no complaints about the product or the stores or the service rendered over those years. Elaine I've been rich and poor. Being rich is better. --Charles Barkley Hello Hugh On Friday, January 20, 2006, you wrote > There's another side... > Companies like Dell have made it possible for > millions of people to have > quality, low cost PCs and to enjoy the > benefits of the computer > revolution and the Web. I build my own, and > have never owned a brand > name PC, but they are necessary, and most > companies do a good job. My > few experiences with support staff have been > resolved satisfactorily, if > not always enjoyably. > Most people just don't have the interest or > the time to master their > computers or even do basic troubleshooting, > and part of the fault lies > with them. The near-universal resistance to > RTFM has alway amazed me. > Yes, the software producers and the hardware > manufacturers could do a > better job, but most machines just chug along doing their job until > they're replaced or they die, and that's a good thing. ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
