Re: Service action Peculiarity
Hi, Its not a bug. We have seen a case where because of change in the input length of a field it was providing a wrong value. HTH -- Regards, Dhanshree Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Eric Roys Sent: Friday, August 17, 2012 8:51 AM To: arslist@ARSLIST.ORG Subject: Service action Peculiarity Has anyone come across a peculiarity with the filter Service action where-in what is mapped is not what is received on the other end? ARS7.6.4 sp2 The particulars... Filter Service Input Mapping: inChar000 (536870913) = $host$ //source field id (536870913) inChar001 (536870914) = People //source field id (hardcoded) inChar002 (536870915) = Used by //source field id (hardcoded) inChar003 (536870916) = $corpid$ //source field id (536870915) Source values at time of call say: inChar000 (536870913) = vm04 inChar001 (536870914) = People inChar002 (536870915) = Used by inChar003 (536870916) = 4712258 Receiving says (and passes wrong value - see inChar003)... FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1 -- service action input FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar000 (536870913) = vm04 FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar001 (536870914) = People FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar002 (536870915) = Used by FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar003 (536870916) = Used by Change Service Input mapping to use new field/id as: inChar000 (536870913) = $host$ //source field id (536870913) inChar001 (536870914) = People //source field id (hardcoded) inChar002 (536870915) = Used by //source field id (hardcoded) inChar003 (536870916) = $corpid1$ //source field id (536870929) = new field/id not in field id set on destination form Use same Source Values as previously noted. Receiving now says (and works properly)... FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1 -- service action input FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar000 (536870913) = vm04 FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar001 (536870914) = People FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar002 (536870915) = Used by FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar003 (536870916) = 4712258 Thoughts? Bug? Enhancement? As designed? Thanks, Eric Roys Seamless Technologies CONFIDENTIALITY NOTICE: This email communication is intended only for the personal and confidential use of the recipient(s) designated above and may contain information which is subject to Federal and/or State privacy laws. In the event that you are not the intended recipient or the agent of the intended recipient, you are hereby notified that any review, disclosure, or use of the information contained herein is strictly prohibited. Do not copy or use the information contained within this communication, or allow it to be read, copied or utilized in any manner by any other person(s). If you have received this communication in error, please notify the sender immediately, either by response e-mail or by phone, and permanently delete the original e-mail, any attachment(s), and copies. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Service action Peculiarity
Hi, It still seems a bug to me. If a field does not exist, or the user does not have permissions to it, the value should always be NULL. Best Regards - Misi, RRR AB, http://rrr.se Hi, Its not a bug. We have seen a case where because of change in the input length of a field it was providing a wrong value. HTH -- Regards, Dhanshree Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Eric Roys Sent: Friday, August 17, 2012 8:51 AM To: arslist@ARSLIST.ORG Subject: Service action Peculiarity Has anyone come across a peculiarity with the filter Service action where-in what is mapped is not what is received on the other end? ARS7.6.4 sp2 The particulars... Filter Service Input Mapping: inChar000 (536870913) = $host$ //source field id (536870913) inChar001 (536870914) = People //source field id (hardcoded) inChar002 (536870915) = Used by //source field id (hardcoded) inChar003 (536870916) = $corpid$ //source field id (536870915) Source values at time of call say: inChar000 (536870913) = vm04 inChar001 (536870914) = People inChar002 (536870915) = Used by inChar003 (536870916) = 4712258 Receiving says (and passes wrong value - see inChar003)... FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1 -- service action input FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar000 (536870913) = vm04 FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar001 (536870914) = People FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar002 (536870915) = Used by FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar003 (536870916) = Used by Change Service Input mapping to use new field/id as: inChar000 (536870913) = $host$ //source field id (536870913) inChar001 (536870914) = People //source field id (hardcoded) inChar002 (536870915) = Used by //source field id (hardcoded) inChar003 (536870916) = $corpid1$ //source field id (536870929) = new field/id not in field id set on destination form Use same Source Values as previously noted. Receiving now says (and works properly)... FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1 -- service action input FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar000 (536870913) = vm04 FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar001 (536870914) = People FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar002 (536870915) = Used by FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar003 (536870916) = 4712258 Thoughts? Bug? Enhancement? As designed? Thanks, Eric Roys Seamless Technologies CONFIDENTIALITY NOTICE: This email communication is intended only for the personal and confidential use of the recipient(s) designated above and may contain information which is subject to Federal and/or State privacy laws. In the event that you are not the intended recipient or the agent of the intended recipient, you are hereby notified that any review, disclosure, or use of the information contained herein is strictly prohibited. Do not copy or use the information contained within this communication, or allow it to be read, copied or utilized in any manner by any other person(s). If you have received this communication in error, please notify the sender immediately, either by response e-mail or by phone, and permanently delete the original e-mail, any attachment(s), and copies. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___
Re: Retrieving Attachments from ARS DBs ?
Hi, I wonder why BMC chose a proprietary compression mechanism. I don't see the benefit, really. Except possibly if BMC programmers has developed a more efficient mechanism than exists elsewhere. Why not publish the code for it? My point of view is to use the API anyway. To quote a recent post from Doug Mueller: As someone has already mentioned, other than for your amusement and amazement, it is bad practice to access the T tables directly... I would think that this would include the B-tables as well ;-) Best Regards - Misi, RRR AB, http://rrr.se Attachments are stored in a proprietary compression format so you cannot retrieve them without using the API to decompress them. Since you are on SQL you could possibly use the ARS ODBC to pull the attachment (but I have not tried that) Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Sharp Sent: Thursday, August 16, 2012 5:06 PM To: arslist@ARSLIST.ORG Subject: Retrieving Attachments from ARS DBs ? ** Hi All - Our SQL DBA is looking for best practice advice on how to retrieve attachments in INC and CRQ records/work info entries. On page 37 of the DB ref guide, it tells what table(s) to find the attachment images, which we have found. Goal: To retrieve documentation files that are part of work info entries, and are in the ARS attachment data tables. Environment: ARS 7.02 and SQL 2K8 Has anyone done this in the past ? Do you have an example of the SQL statement ? The field element in the B/C tables indicates the attachments are imaged types. Thanks in advance very much ! Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Object access in developr studio
Hi, I ditto that. ARInside would be my choice. Here is sample output from a complete ITSM764 system: http://rrr.se/itsmdoc/ Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. You can install arinside which generates html documentation. You can put that under IIS or some other webserver or shared folder and give access to other analysts. This is more user friendly and faster. This way any one can see remedy objects but cannot make changes. On Thursday, August 16, 2012 12:09:26 PM UTC-7, Kiran wrote: ** Hi Do we have any configuration in remedy 7604 to restrict a person to just view the objects in dev studio? He should not be able to edit/delete any objects Is it available ootb? Plz send ur suggestions Regards Kiran Sent from Samsung Mobile _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: [EXTERNAL] Building A Custom Application (Just Checking)
Hi, If you want to make use of the new functionality, which is not really that much since 6.3, I would scrap the screen-shots. They will only limit your creativity. Analyse the processes instead, with special note of things that already works very good or very bad. Improve the processes, and build your system based on that instead. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Thank you..!! The reason why I posted the question is because we have an application in Remedy 6.3 that is about 10+ years old and we wanted to take advantage of the new functionality and design capabilities of 7.6 but, all we are getting is the old system with different colors and some fields moved around. VERY frustrating when you are teaching someone how to build an application properly.. Thanks again.. On Thu, Aug 16, 2012 at 10:11 AM, Stroud, Natalie K nkst...@sandia.govwrote: ** Probably not without some explanation around how the screenshots needed to relate to one another, and maybe not even then. If there are screenshots whose relationships to the others aren’t clear, well, you know what they say: “An imprecisely defined requirement has an infinite number of solutions. Unfortunately, only about a maximum of 3 will actually satisfy the end user.” ** ** Cheers, ** ** Natalie Stroud SAIC for Sandia National Laboratories ARS/ITSM Tester nkst...@sandia.gov ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Robert Heverley *Sent:* Thursday, August 16, 2012 12:06 PM *To:* arslist@ARSLIST.ORG *Subject:* [EXTERNAL] Building A Custom Application (Just Checking) ** ** ** Hello Listers, I just want to know your opinion on something. If you were handed a bunch of screenshots, could you build an application..?? Thank you..!! Robert Heverley _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: CSS Styling question
Pete,
the easiest way to see which styles are applied (or not) to certain
elements would be the dev tools in Firefox. Here you can just
right-click an element, then press 'Q' in the context menu. You will see
the rules that apply and the file and line number where it originates.
You can even change the rules on the fly to see the effects of the
modifications you're planning.
Hth
Michael
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Peter Joran
Sent: Thursday, August 16, 2012 9:34 PM
To: arslist@ARSLIST.ORG
Subject: CSS Styling question
**
All
This topic is a little OT but the CSS forums are not as responsive as
the good folks here in the arslist. There is one KB that addresses the
issue but the style sheet syntax did not seem very clear to me; probably
due to lack of understanding of CSS.
I need to apply styling to a field (trim text) that is inside a div. The
view source is below.
div id=WIN_0_536870988 arid=536870988 artype=Trim arsubtype=3
ardbn=txt_MyRequests arcolor=white class=h1 arfid536870988
ardbntxt_MyRequests trimdiv style=z-index:1103#59;top:17#59;
left:534#59; width:210#59; height:40#59;background-color:white#59;
Specifically, I want to change the color to Blue and justify the text
Left. I know I can do this particular style with the field attributes
but this is just a test run before trying more complex CSS solutions.
The style is not being applied and I have cleared the browser cache and
flushed the MT cache.
This is what my style sheet looks like and added div#WIN_0_536870988 to
the Custom CSS Style field attribute.
div#WIN_0_536870988
{
color:blue;
text-align:left;
font-weight:bold;
}
All thoughts gratefully accepted!
Many thanks
Pete
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Re: Change Management 7.0.3- CR stuck with Complete status.
Hi, Following may be the possibility due to which the Change Request is getting stuck in Complete Status: 1) Configuration for your company or Global in Approval Process Configuration Form such that below and which is enabled Begin Approved Rejected No Approvers - - - Pending 2) This rule must be getting triggered which keeps the Change Request stuck even after it's approved. 3) Now answer to your second question, you need to enable the Approval log from Approval Administration-Server Settings-Basic tab and find out which rules are being triggered and disable the configuration which is hampering your process flow. 4) One more important thing is that in the Approval Process Configuration Form in the Approval Process tab if System Approval Flag is set to Yes then the Approval Mapping for that particular phase is bypassed. So It may be the case that the System Approval Flag is set to Yes for 'Close Down Approval' phase and the Approval Mapping for that phase is not getting executed 5) Or else it could also be related to any pending task which is associated to the Change Request but for that we need more information as it below scenario does not mention anything about task so we would not get into it rather. HTH -- Regards, Ruksana Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Email: mailto:i...@vyomlabs.com i...@vyomlabs.com || Web Site: http://www.vyomlabs.com www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hyunkel v2.0 Sent: Wednesday, August 15, 2012 8:03 PM To: arslist@ARSLIST.ORG Subject: Change Management 7.0.3- CR stuck with Complete status. ** Dear Listers; Wondering if any of you have been seen something similar to the next situation: I've configured the approval process configuration to follow the next rules: Begin Approved RejectedNo Approvers Completed Closed Cancelled Cancelled However, some Change requests, get stuck on the Complete status, asking for approval, and I'm unable to detect why if those tickets no longer require for approvals (since signatures have been provided and approved) still stuck on the Complete status. Here are both questions: What can cause this? How can I remove the lock for these records? Environment ARS 7.1 Change Management 7.0.3 Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above, it is protected by law and it may contain information which is privileged and confidential. If you are not the intended recipient, please do not read, copy, or use it, and do not disclose it to others. Please notify the sender of the delivery error by replying to this message, and then delete it from your system. Thank you. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Retrieving Attachments from ARS DBs ?
To retrieve multiple attachments for incidents and change what we have been is written a scripts are runmacro. My env is Unix 1. Create a macro that exports the attachment when pass the single change/incident variable. 2. Append the macro above end' to-file: Location of Export file to Report.xml 3. Export to *.rep, *.xml, or *.arx .. file format should export the attachments, not sure which at the moment we use .xml/.rep 4. Run macro runmacro path -x server -a port -d macro directory -e Name of Macro -U user -P password 5. Note Name of Macro is not the filename, but the first line of the content of file bc WUT will give it a funky name.. 6. This will export the attachments specific to change/incidents. 7. We added a wrapper to the process, to allow passing multiple incidents/change, and with the creation of each attachment export, grab to files, create a folder of that change record and place the respective attachments in them. 8. Otherwise, all the attachments will be in one location and you won't know which belongs to change/incidents request. 9. we used sharepoint to upload each change/incident folder, so user/auditor have access to attachments, instead of going to Remedy and look one at a time. 10. we are exploring Documentum, for better storage since attachments with characters in name is not sharepoint friendly. Kinda messy but it works. Having spoken to BMC support: I was told runmacro will not go away when the client is decommissioned. However, we are exploring if this can be accomplished with webservices. Hope this helps. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
ars 7.6.04 sp2 - need suggestions ARERR - 93
Hello folks: Cannot figure out what is wrong with this application/ or OS. this server is running: without any errors, except one.. When it gets a load, it crashes the application.. and there are 50 or more Fin_wait_2 in netstat and a couple hundred close_wait status in the networking.. -- server runs fine at idle, then you deselect a filter, and it goes to a load, and you get the below, and 1.5 hours later.. it crashes and restarts the application.. If you blow in a big def file,, same thing.. anyone see this type of thing before?? I have rebuilt the oracle instance 3 times, I have tried 7.6.04 SP2 / and SP3.. same cases with both. I have modified till blue in the face (the plugins -- which have helped some).. hope you got an idea.. how do I prove it is the OS? or the server build.. --- symptoms ARERROR:: Wed Aug 15 21:52:02 2012 SLMCS : Timeout during data retrieval due to busy server -- retry the operation (SERVERNAME) ARERR - 93 Wed Aug 15 21:52:02 2012 SLMCS : A user name must be supplied in the control record ARERR - 149 Wed Aug 15 21:54:51 2012 Dispatch : Timeout during data retrieval due to busy server -- retry the operation (SERVERNAME) ARERR - 93 Wed Aug 15 21:55:02 2012 SLMCS : Timeout during data retrieval due to busy server -- retry the operation (SERVERNAME) ARERR - 93 Wed Aug 15 21:55:02 2012 SLMCS : A user name must be supplied in the control record ARERR - 149 Wed Aug 15 21:56:45 2012: AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Signal: 15Wed Aug 15 21:56:45 2012 BRIE : AR System Application server terminated when a signal/exception was received by the server (ARAPPNOTE 4500) Wed Aug 15 21:56:45 2012 15 Wed Aug 15 21:56:46 2012 Dispatch : AR System Application server terminated when a signal/exception was received by the server (ARAPPNOTE 4500) Wed Aug 15 21:56:46 2012 15 Wed Aug 15 21:56:46 2012 AssignEng : AR System Application server terminated when a signal/exception was received by the server (ARAPPNOTE 4500) Wed Aug 15 21:56:46 2012 15 -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Retrieving Attachments from ARS DBs ?
Meta-Update - running entirely through the API - has a rich facility for retrieving attachments to the file system. Attachments can be named anything at all in an automated way and can also be processed if needed. See www.softwaretoolhouse.com for more info. Cheers Ben Chernys Senior Software Architect Canada / Deutschland Mobile: +49 171 380 2329GMT + 1 + [ DST ] Email: Ben.Chernys_AT_softwaretoolhouse.com Web: www.softwaretoolhouse.com Check out Software Tool House's free Diary Editor and out Freebies Section for an ITSM 7.6.04 Forms and Fields spreadsheet. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. http://www.softwaretoolhouse.com/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: August-17-12 02:53 To: arslist@ARSLIST.ORG Subject: Re: Retrieving Attachments from ARS DBs ? Hi, I wonder why BMC chose a proprietary compression mechanism. I don't see the benefit, really. Except possibly if BMC programmers has developed a more efficient mechanism than exists elsewhere. Why not publish the code for it? My point of view is to use the API anyway. To quote a recent post from Doug Mueller: As someone has already mentioned, other than for your amusement and amazement, it is bad practice to access the T tables directly... I would think that this would include the B-tables as well ;-) Best Regards - Misi, RRR AB, http://rrr.se Attachments are stored in a proprietary compression format so you cannot retrieve them without using the API to decompress them. Since you are on SQL you could possibly use the ARS ODBC to pull the attachment (but I have not tried that) Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Sharp Sent: Thursday, August 16, 2012 5:06 PM To: arslist@ARSLIST.ORG Subject: Retrieving Attachments from ARS DBs ? ** Hi All - Our SQL DBA is looking for best practice advice on how to retrieve attachments in INC and CRQ records/work info entries. On page 37 of the DB ref guide, it tells what table(s) to find the attachment images, which we have found.Goal: To retrieve documentation files that are part of work info entries, and are in the ARS attachment data tables. Environment: ARS 7.02 and SQL 2K8 Has anyone done this in the past ? Do you have an example of the SQL statement ? The field element in the B/C tables indicates the attachments are imaged types. Thanks in advance very much ! Rick __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are smime.p7s Description: S/MIME cryptographic signature
Re: Change Management 7.0.3- CR stuck with Complete status.
Thanks Ruksana; I've checked everything you are suggesting and here are the results: 1 ) 2 )There's no rule with that information; in fact all rules are directed to a further status for the change request. 3 ) I've reviewed the approval logs, and only I'm looking for random errors in regards that following approver is not found, but I've ignored this since not happens the same for every change, i.e. for one CR fails and for another one rule executes correctly; however both CR have the same information, but being followed different. I'll explain this on 5) 4) The Close Down Approval phase has cleared the System Approval Flag, so also we can discard this. 5 ) Here is the real deal; If I promote the CR until the Scheduled phase (the one when tasks are Active), and at that point I close every task of the CR, the record gets stuck and the approvers for Close Down phase are not attached. On the other hand If I promote the change until the Implementation In progress status and there I close all tasks, the record is moved correctly to Complete and with the appropiate signatures attached, so what I'm figuring out the reason is the filter being triggered to send the parent the signal of competition. Cheers Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above, it is protected by law and it may contain information which is privileged and confidential. If you are not the intended recipient, please do not read, copy, or use it, and do not disclose it to others. Please notify the sender of the delivery error by replying to this message, and then delete it from your system. Thank you. Date: Fri, 17 Aug 2012 17:18:38 +0530 From: itsm.supp...@vyomlabs.com Subject: Re: Change Management 7.0.3- CR stuck with Complete status. To: arslist@ARSLIST.ORG ** Hi, Following may be the possibility due to which the Change Request is getting stuck in Complete Status: 1) Configuration for your company or Global in “Approval Process Configuration Form” such that below and which is enabled Begin Approved Rejected No Approvers - - - Pending 2) This rule must be getting triggered which keeps the Change Request stuck even after it’s approved. 3) Now answer to your second question, you need to enable the Approval log from “Approval Administration-Server Settings-Basic tab” and find out which rules are being triggered and disable the configuration which is hampering your process flow. 4) One more important thing is that in the “Approval Process Configuration Form” in the Approval Process tab if System Approval Flag is set to “Yes” then the Approval Mapping for that particular phase is bypassed. So It may be the case that the System Approval Flag is set to “Yes” for ‘Close Down Approval’ phase and the Approval Mapping for that phase is not getting executed 5) Or else it could also be related to any pending task which is associated to the Change Request but for that we need more information as it below scenario does not mention anything about task so we would not get into it rather. HTH -- Regards, Ruksana Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hyunkel v2.0 Sent: Wednesday, August 15, 2012 8:03 PM To: arslist@ARSLIST.ORG Subject: Change Management 7.0.3- CR stuck with Complete status. ** Dear Listers; Wondering if any of you have been seen something similar to the next situation: I've configured the approval process configuration to follow the next rules: Begin Approved RejectedNo Approvers Completed Closed Cancelled Cancelled However, some Change requests, get stuck on the Complete status, asking for approval, and I'm unable to detect why if those tickets no longer require for approvals (since signatures have been provided and approved) still stuck on the Complete status. Here are both questions: What can cause this? How can I remove the lock for these records? Environment ARS 7.1 Change Management 7.0.3 Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above, it is protected by law and it may
6-8 project - Remote
Good morning, We are currently looking for a Remedy developer for a 6-8 week contract with our client in Overland Park, KS (Kansas City metro area.) Our client would need to have someone on site for a brief initial period, but would allow remote work after the selected candidate is onboarded. This is the perfect opportunity for someone with another project going on to make some extra money, and get exposure to a high profile project for a recognizable company. Remedy developer is needed to assist our client in the development of a VPN. This consultant will help in the design and development of a ticketing application to help secure and provide network hardware. It is a custom application, so any experience with customization would be beneficial. Skills needed: - At least 5 years experience developing within BMC Remedy - Minimum of 7 years total development experience - Database experience with Oracle and/or SQL - Strong communication, written and verbal a must - Ability to work within a team environment Candidates must be able to work on a W2 basis directly with TEKsystems. We are able to pay between 45-50/hour for this project. Client is looking to start the interview process next week—this process will move quickly. Please respond if you are interested. All qualified candidates will be followed up with immediately. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 6-8 project - Remote
Yes v interested From: Emma Petrie-Smith epetr...@teksystems.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 10:45 AM Subject: 6-8 project - Remote Good morning, We are currently looking for a Remedy developer for a 6-8 week contract with our client in Overland Park, KS (Kansas City metro area.) Our client would need to have someone on site for a brief initial period, but would allow remote work after the selected candidate is onboarded. This is the perfect opportunity for someone with another project going on to make some extra money, and get exposure to a high profile project for a recognizable company. Remedy developer is needed to assist our client in the development of a VPN. This consultant will help in the design and development of a ticketing application to help secure and provide network hardware. It is a custom application, so any experience with customization would be beneficial. Skills needed: - At least 5 years experience developing within BMC Remedy - Minimum of 7 years total development experience - Database experience with Oracle and/or SQL - Strong communication, written and verbal a must - Ability to work within a team environment Candidates must be able to work on a W2 basis directly with TEKsystems. We are able to pay between 45-50/hour for this project. Client is looking to start the interview process next week—this process will move quickly. Please respond if you are interested. All qualified candidates will be followed up with immediately. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.arslist.org/ attend wwrug12 http://www.wwrug12.com/ ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 6-8 project - Remote
Hi Alan, It is the same project you are working on for Sprint. ☺ Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ● T (913) 664-0105 F (913) 338-2435 [cid:image001.gif@01CD7C61.12658F10]http://www.teksystems.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Alan Truelove Sent: Friday, August 17, 2012 10:02 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Yes v interested From: Emma Petrie-Smith epetr...@teksystems.commailto:epetr...@teksystems.com To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 10:45 AM Subject: 6-8 project - Remote Good morning, We are currently looking for a Remedy developer for a 6-8 week contract with our client in Overland Park, KS (Kansas City metro area.) Our client would need to have someone on site for a brief initial period, but would allow remote work after the selected candidate is onboarded. This is the perfect opportunity for someone with another project going on to make some extra money, and get exposure to a high profile project for a recognizable company. Remedy developer is needed to assist our client in the development of a VPN. This consultant will help in the design and development of a ticketing application to help secure and provide network hardware. It is a custom application, so any experience with customization would be beneficial. Skills needed: - At least 5 years experience developing within BMC Remedy - Minimum of 7 years total development experience - Database experience with Oracle and/or SQL - Strong communication, written and verbal a must - Ability to work within a team environment Candidates must be able to work on a W2 basis directly with TEKsystems. We are able to pay between 45-50/hour for this project. Client is looking to start the interview process next week—this process will move quickly. Please respond if you are interested. All qualified candidates will be followed up with immediately. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.arslist.org/ attend wwrug12 http://www.wwrug12.com/ ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply e-mail so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are inline: image001.gif
ARS generational logging
I've been wanting generational logging in ARS for a long time. I just learned that is now available with a new ar.cg parameter Max-Log-History I don't know when this was implemented, maybe it was with 7.6.x but I wish BMC would have advertised this to admins or made this accessible on the Server Information Tab. e.g. Max-Log-History: 20 Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com font face=monospacesize=-3brThe information transmitted is intended only for the person or entity to which it is addressed and brmay contain confidential and/or privileged material. If the reader of this message is not the intendedbrrecipient, you are hereby notified that your access is unauthorized, and any review, dissemination,brdistribution or copying of this message including any attachments is strictly prohibited. If you are notbrthe intended recipient, please contact the sender and delete the material from any computer.br ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 6-8 project - Remote
Aye aye aye... Sent from my iPhone On Aug 17, 2012, at 11:15 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Alan, It is the same project you are working on for Sprint. J Emma -- *Emma Petrie-Smith **RECRUITER* 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O* *(800) 318-2074 *●* T (913) 664-0105 F (913) 338-2435 image001.gif http://www.teksystems.com/ -- *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Alan Truelove *Sent:* Friday, August 17, 2012 10:02 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: 6-8 project - Remote ** Yes v interested *From:* Emma Petrie-Smith epetr...@teksystems.com *To:* arslist@ARSLIST.ORG *Sent:* Friday, August 17, 2012 10:45 AM *Subject:* 6-8 project - Remote Good morning, We are currently looking for a Remedy developer for a 6-8 week contract with our client in Overland Park, KS (Kansas City metro area.) Our client would need to have someone on site for a brief initial period, but would allow remote work after the selected candidate is onboarded. This is the perfect opportunity for someone with another project going on to make some extra money, and get exposure to a high profile project for a recognizable company. Remedy developer is needed to assist our client in the development of a VPN. This consultant will help in the design and development of a ticketing application to help secure and provide network hardware. It is a custom application, so any experience with customization would be beneficial. Skills needed: - At least 5 years experience developing within BMC Remedy - Minimum of 7 years total development experience - Database experience with Oracle and/or SQL - Strong communication, written and verbal a must - Ability to work within a team environment Candidates must be able to work on a W2 basis directly with TEKsystems. We are able to pay between 45-50/hour for this project. Client is looking to start the interview process next week—this process will move quickly. Please respond if you are interested. All qualified candidates will be followed up with immediately. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.arslist.org/ attend wwrug12 http://www.wwrug12.com/ ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ -- This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply e-mail so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 6-8 project - Remote
Hopefully it is in addition not a replacement :S Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:17 AM To: arslist@arslist.org Subject: Re: 6-8 project - Remote ** Aye aye aye... Sent from my iPhone On Aug 17, 2012, at 11:15 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Alan, It is the same project you are working on for Sprint. J Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ● T (913) 664-0105 F (913) 338-2435 image001.gif http://www.teksystems.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Alan Truelove Sent: Friday, August 17, 2012 10:02 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Yes v interested From: Emma Petrie-Smith epetr...@teksystems.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 10:45 AM Subject: 6-8 project - Remote Good morning, We are currently looking for a Remedy developer for a 6-8 week contract with our client in Overland Park, KS (Kansas City metro area.) Our client would need to have someone on site for a brief initial period, but would allow remote work after the selected candidate is onboarded. This is the perfect opportunity for someone with another project going on to make some extra money, and get exposure to a high profile project for a recognizable company. Remedy developer is needed to assist our client in the development of a VPN. This consultant will help in the design and development of a ticketing application to help secure and provide network hardware. It is a custom application, so any experience with customization would be beneficial. Skills needed: - At least 5 years experience developing within BMC Remedy - Minimum of 7 years total development experience - Database experience with Oracle and/or SQL - Strong communication, written and verbal a must - Ability to work within a team environment Candidates must be able to work on a W2 basis directly with TEKsystems. We are able to pay between 45-50/hour for this project. Client is looking to start the interview process next week—this process will move quickly. Please respond if you are interested. All qualified candidates will be followed up with immediately. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.arslist.org/ attend wwrug12 http://www.wwrug12.com/ ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply e-mail so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ font face=monospacesize=-3brThe information transmitted is intended only for the person or entity to which it is addressed and brmay contain confidential and/or privileged material. If the reader of this message is not the intendedbrrecipient, you are hereby notified that your access is unauthorized, and any review, dissemination,brdistribution or copying of this message including any attachments is strictly prohibited. If you are notbrthe intended recipient, please contact the sender and delete the material from any computer.br ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 6-8 project - Remote
50/hr sounds very weak. Is that because it's in Kansas? Sent from my iPhone On Aug 17, 2012, at 11:19 AM, Goodall, Andrew C ago...@jcp.com wrote: ** Hopefully it is in addition not a replacement :S Regards, *Andrew C. Goodall* Software Engineer Development Services ago...@jcpenney.com *jcpenney* 6501 Legacy Drive Plano, TX 75024 jcp.com *From:* Action Request System discussion list(ARSList) [mailto: arslist@arslist.org] *On Behalf Of *Tauf Chowdhury *Sent:* Friday, August 17, 2012 10:17 AM *To:* arslist@arslist.org *Subject:* Re: 6-8 project - Remote ** Aye aye aye... Sent from my iPhone On Aug 17, 2012, at 11:15 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Alan, It is the same project you are working on for Sprint. J Emma -- *Emma Petrie-Smith **RECRUITER* 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O* *(800) 318-2074 *●* T (913) 664-0105 F (913) 338-2435 image001.gif http://www.teksystems.com/ -- *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Alan Truelove *Sent:* Friday, August 17, 2012 10:02 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: 6-8 project - Remote ** Yes v interested *From:* Emma Petrie-Smith epetr...@teksystems.com *To:* arslist@ARSLIST.ORG *Sent:* Friday, August 17, 2012 10:45 AM *Subject:* 6-8 project - Remote Good morning, We are currently looking for a Remedy developer for a 6-8 week contract with our client in Overland Park, KS (Kansas City metro area.) Our client would need to have someone on site for a brief initial period, but would allow remote work after the selected candidate is onboarded. This is the perfect opportunity for someone with another project going on to make some extra money, and get exposure to a high profile project for a recognizable company. Remedy developer is needed to assist our client in the development of a VPN. This consultant will help in the design and development of a ticketing application to help secure and provide network hardware. It is a custom application, so any experience with customization would be beneficial. Skills needed: - At least 5 years experience developing within BMC Remedy - Minimum of 7 years total development experience - Database experience with Oracle and/or SQL - Strong communication, written and verbal a must - Ability to work within a team environment Candidates must be able to work on a W2 basis directly with TEKsystems. We are able to pay between 45-50/hour for this project. Client is looking to start the interview process next week—this process will move quickly. Please respond if you are interested. All qualified candidates will be followed up with immediately. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.arslist.org/ attend wwrug12 http://www.wwrug12.com/ ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ -- This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply e-mail so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Recall: 6-8 project - Remote
Petrie-Smith, Emma would like to recall the message, 6-8 project - Remote. This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply e-mail so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Retrieving Attachments from ARS DBs ?
I claim - even if they did find a more efficient algorithm - it would still be a bad idea to use their own strategy. -John On Aug 17, 2012, at 3:53 AM, Misi Mladoniczky m...@rrr.se wrote: Hi, I wonder why BMC chose a proprietary compression mechanism. I don't see the benefit, really. Except possibly if BMC programmers has developed a more efficient mechanism than exists elsewhere. Why not publish the code for it? My point of view is to use the API anyway. To quote a recent post from Doug Mueller: As someone has already mentioned, other than for your amusement and amazement, it is bad practice to access the T tables directly... I would think that this would include the B-tables as well ;-) Best Regards - Misi, RRR AB, http://rrr.se Attachments are stored in a proprietary compression format so you cannot retrieve them without using the API to decompress them. Since you are on SQL you could possibly use the ARS ODBC to pull the attachment (but I have not tried that) Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Sharp Sent: Thursday, August 16, 2012 5:06 PM To: arslist@ARSLIST.ORG Subject: Retrieving Attachments from ARS DBs ? ** Hi All - Our SQL DBA is looking for best practice advice on how to retrieve attachments in INC and CRQ records/work info entries. On page 37 of the DB ref guide, it tells what table(s) to find the attachment images, which we have found. Goal: To retrieve documentation files that are part of work info entries, and are in the ARS attachment data tables. Environment: ARS 7.02 and SQL 2K8 Has anyone done this in the past ? Do you have an example of the SQL statement ? The field element in the B/C tables indicates the attachments are imaged types. Thanks in advance very much ! Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- John Sundberg Kinetic Data, Inc. Your Business, Your Process Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 6-8 project - Remote
Hi Tauf, It is partially, and they are funding this position with the leftover funding allocated to this project. It’s lower than the normal rate, but it’s the best our client can do. They are in a crunch to reach their deadline. And I didn’t realize I had responded to the entire Arslist earlier. I meant to respond to just that one person. Whoops! And it is an additional resource, not a replacement. Thanks, Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ● T (913) 664-0105 F (913) 338-2435 [cid:image001.gif@01CD7C62.99AC5660]http://www.teksystems.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:22 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** 50/hr sounds very weak. Is that because it's in Kansas? Sent from my iPhone On Aug 17, 2012, at 11:19 AM, Goodall, Andrew C ago...@jcp.commailto:ago...@jcp.com wrote: ** Hopefully it is in addition not a replacement :S Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.commailto:ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.comhttp://jcp.com From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.orgmailto:arslist@arslist.org] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:17 AM To: arslist@arslist.orgmailto:arslist@arslist.org Subject: Re: 6-8 project - Remote ** Aye aye aye... Sent from my iPhone On Aug 17, 2012, at 11:15 AM, Petrie-Smith, Emma epetr...@teksystems.commailto:epetr...@teksystems.com wrote: ** Hi Alan, It is the same project you are working on for Sprint. ☺ Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ● T (913) 664-0105 F (913) 338-2435 image001.gifhttp://www.teksystems.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Alan Truelove Sent: Friday, August 17, 2012 10:02 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Yes v interested From: Emma Petrie-Smith epetr...@teksystems.commailto:epetr...@teksystems.com To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 10:45 AM Subject: 6-8 project - Remote Good morning, We are currently looking for a Remedy developer for a 6-8 week contract with our client in Overland Park, KS (Kansas City metro area.) Our client would need to have someone on site for a brief initial period, but would allow remote work after the selected candidate is onboarded. This is the perfect opportunity for someone with another project going on to make some extra money, and get exposure to a high profile project for a recognizable company. Remedy developer is needed to assist our client in the development of a VPN. This consultant will help in the design and development of a ticketing application to help secure and provide network hardware. It is a custom application, so any experience with customization would be beneficial. Skills needed: - At least 5 years experience developing within BMC Remedy - Minimum of 7 years total development experience - Database experience with Oracle and/or SQL - Strong communication, written and verbal a must - Ability to work within a team environment Candidates must be able to work on a W2 basis directly with TEKsystems. We are able to pay between 45-50/hour for this project. Client is looking to start the interview process next week—this process will move quickly. Please respond if you are interested. All qualified candidates will be followed up with immediately. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.arslist.org/ attend wwrug12 http://www.wwrug12.com/ ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply e-mail so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. _attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ The information
Re: 6-8 project - Remote
Don't take this personally but I always find that an interesting comment: It's a low rate because that's all we can afford, but we REALLY need this done by this date. Thanks for the clarification! On Fri, Aug 17, 2012 at 11:25 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Tauf, ** ** It is partially, and they are funding this position with the leftover funding allocated to this project. It’s lower than the normal rate, but it’s the best our client can do. They are in a crunch to reach their deadline. ** ** And I didn’t realize I had responded to the entire Arslist earlier. I meant to respond to just that one person. Whoops! And it is an additional resource, not a replacement. ** ** Thanks, Emma ** ** -- *Emma Petrie-Smith **RECRUITER* 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O* *(800) 318-2074 *●* T (913) 664-0105 F (913) 338-2435 [image: http://www.teksystems.com] http://www.teksystems.com/ ** ** -- ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Tauf Chowdhury *Sent:* Friday, August 17, 2012 10:22 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: 6-8 project - Remote ** ** ** 50/hr sounds very weak. Is that because it's in Kansas? Sent from my iPhone On Aug 17, 2012, at 11:19 AM, Goodall, Andrew C ago...@jcp.com wrote:* *** ** Hopefully it is in addition not a replacement :S Regards, *Andrew C. Goodall* Software Engineer Development Services ago...@jcpenney.com *jcpenney* 6501 Legacy Drive Plano, TX 75024 jcp.com *From:* Action Request System discussion list(ARSList) [mailto: arslist@arslist.org] *On Behalf Of *Tauf Chowdhury *Sent:* Friday, August 17, 2012 10:17 AM *To:* arslist@arslist.org *Subject:* Re: 6-8 project - Remote ** Aye aye aye... Sent from my iPhone On Aug 17, 2012, at 11:15 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Alan, It is the same project you are working on for Sprint. J Emma -- *Emma Petrie-Smith **RECRUITER* 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O* *(800) 318-2074 *●* T (913) 664-0105 F (913) 338-2435 image001.gif http://www.teksystems.com/ -- *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Alan Truelove *Sent:* Friday, August 17, 2012 10:02 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: 6-8 project - Remote ** Yes v interested *From:* Emma Petrie-Smith epetr...@teksystems.com *To:* arslist@ARSLIST.ORG *Sent:* Friday, August 17, 2012 10:45 AM *Subject:* 6-8 project - Remote Good morning, We are currently looking for a Remedy developer for a 6-8 week contract with our client in Overland Park, KS (Kansas City metro area.) Our client would need to have someone on site for a brief initial period, but would allow remote work after the selected candidate is onboarded. This is the perfect opportunity for someone with another project going on to make some extra money, and get exposure to a high profile project for a recognizable company. Remedy developer is needed to assist our client in the development of a VPN. This consultant will help in the design and development of a ticketing application to help secure and provide network hardware. It is a custom application, so any experience with customization would be beneficial. Skills needed: - At least 5 years experience developing within BMC Remedy - Minimum of 7 years total development experience - Database experience with Oracle and/or SQL - Strong communication, written and verbal a must - Ability to work within a team environment Candidates must be able to work on a W2 basis directly with TEKsystems. We are able to pay between 45-50/hour for this project. Client is looking to start the interview process next week—this process will move quickly. Please respond if you are interested. All qualified candidates will be followed up with immediately. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.arslist.org/ attend wwrug12 http://www.wwrug12.com/ ARSList: Where the Answers Are*** * _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ -- This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by
Re: 6-8 project - Remote
I don't remember who on the list I stole this from, but I use it ALL the time Good, Fast, Cheap. Pick Two. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 9:36 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Don't take this personally but I always find that an interesting comment: It's a low rate because that's all we can afford, but we REALLY need this done by this date. Thanks for the clarification! On Fri, Aug 17, 2012 at 11:25 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Tauf, It is partially, and they are funding this position with the leftover funding allocated to this project. It’s lower than the normal rate, but it’s the best our client can do. They are in a crunch to reach their deadline. And I didn’t realize I had responded to the entire Arslist earlier. I meant to respond to just that one person. Whoops! And it is an additional resource, not a replacement. Thanks, Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 tel:%28800%29%20318-2074 ● T (913) 664-0105 tel:%28913%29%20664-0105 F (913) 338-2435 tel:%28913%29%20338-2435 http://www.teksystems.com http://www.teksystems.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:22 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** 50/hr sounds very weak. Is that because it's in Kansas? Sent from my iPhone On Aug 17, 2012, at 11:19 AM, Goodall, Andrew C ago...@jcp.com wrote: ** Hopefully it is in addition not a replacement :S Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:17 AM To: arslist@arslist.org Subject: Re: 6-8 project - Remote ** Aye aye aye... Sent from my iPhone On Aug 17, 2012, at 11:15 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Alan, It is the same project you are working on for Sprint. J Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 tel:%28800%29%20318-2074 ● T (913) 664-0105 tel:%28913%29%20664-0105 F (913) 338-2435 tel:%28913%29%20338-2435 image001.gif http://www.teksystems.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Alan Truelove Sent: Friday, August 17, 2012 10:02 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Yes v interested From: Emma Petrie-Smith epetr...@teksystems.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 10:45 AM Subject: 6-8 project - Remote Good morning, We are currently looking for a Remedy developer for a 6-8 week contract with our client in Overland Park, KS (Kansas City metro area.) Our client would need to have someone on site for a brief initial period, but would allow remote work after the selected candidate is onboarded. This is the perfect opportunity for someone with another project going on
Re: 6-8 project - Remote
Ray I almost totally agree with you except for that Overland Park and Kansas City, MO in general is a really nice place... especially the Country Club Plaza area. Compared to St. Louis, it's night and day. If any of you have a chance, don't say no just because it's Kansas. It's really a cool place... this coming from a native and current New Yorker :) On Fri, Aug 17, 2012 at 11:55 AM, Ray Palla ray.pa...@insona.com wrote: ** ** TEKsystems is usually more aware the market than this. Although, customer expectation is sometimes hard to set, externally... This customer needs to know that the current market for long-term projects is over $110/hr + TE... BMC charges $250/hr. A short term like this one will be much more difficult to find a placement, in terms of being competitive. The Remedy market is currently at a premium and there are many more 'exciting' cities to cherry-pick from. R -- *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Petrie-Smith, Emma *Sent:* Friday, August 17, 2012 10:38 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: 6-8 project - Remote ** I agree, it seems like backwards logic. Trust me, I’d like to create more funding and pay more. It’d make my job much easier J ** ** Thanks for reaching out. ** ** Emma ** ** -- *Emma Petrie-Smith **RECRUITER* 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O* *(800) 318-2074 *●* T (913) 664-0105 F (913) 338-2435 [image: http://www.teksystems.com] http://www.teksystems.com/ ** ** -- ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Tauf Chowdhury *Sent:* Friday, August 17, 2012 10:36 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: 6-8 project - Remote ** ** ** Don't take this personally but I always find that an interesting comment: It's a low rate because that's all we can afford, but we REALLY need this done by this date. Thanks for the clarification! On Fri, Aug 17, 2012 at 11:25 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Tauf, It is partially, and they are funding this position with the leftover funding allocated to this project. It’s lower than the normal rate, but it’s the best our client can do. They are in a crunch to reach their deadline. And I didn’t realize I had responded to the entire Arslist earlier. I meant to respond to just that one person. Whoops! And it is an additional resource, not a replacement. Thanks, Emma -- *Emma Petrie-Smith **RECRUITER* 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O* *(800) 318-2074 *●* T (913) 664-0105 F (913) 338-2435 http://www.teksystems.com/ http://www.teksystems.com/ -- http://www.teksystems.com/ http://www.teksystems.com/ *From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:22 AM http://www.teksystems.com/* *To:* *arslist@ARSLIST.ORG* *Subject:* Re: 6-8 project - Remote http://www.teksystems.com/ http://www.teksystems.com/ ** http://www.teksystems.com/ 50/hr sounds very weak. Is that because it's in Kansas? Sent from my iPhone http://www.teksystems.com/ On Aug 17, 2012, at 11:19 AM, Goodall, Andrew C *ago...@jcp.com* wrote: http://www.teksystems.com/ ** http://www.teksystems.com/ Hopefully it is in addition not a replacement :Shttp://www.teksystems.com/ http://www.teksystems.com/ http://www.teksystems.com/ Regards, http://www.teksystems.com/ http://www.teksystems.com/ *Andrew C. Goodall http://www.teksystems.com/* Software Engineer http://www.teksystems.com/ Development Services http://www.teksystems.com/ *ago...@jcpenney.com* http://www.teksystems.com/ *jcpenney http://www.teksystems.com/* 6501 Legacy Drive http://www.teksystems.com/ Plano, TX 75024 http://www.teksystems.com/ *jcp.com* http://www.teksystems.com/ http://www.teksystems.com/ *From: Action Request System discussion list(ARSList) [mailto: arslist@arslist.org] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:17 AM To: arslist@arslist.org Subject: Re: 6-8 project - Remote http://www.teksystems.com/* http://www.teksystems.com/ ** http://www.teksystems.com/ Aye aye aye... Sent from my iPhone http://www.teksystems.com/ On Aug 17, 2012, at 11:15 AM, Petrie-Smith, Emma * epetr...@teksystems.com* wrote: http://www.teksystems.com/ ** http://www.teksystems.com/ Hi Alan, http://www.teksystems.com/ http://www.teksystems.com/ It is the same project you are working on for
Re: 6-8 project - Remote
You're right Tauf; Also, this is a mostly remote gig. That is a huge plus! I would quote $97. 50/hr + TE on this one and happily go there for a few short weeks. R _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Ray I almost totally agree with you except for that Overland Park and Kansas City, MO in general is a really nice place... especially the Country Club Plaza area. Compared to St. Louis, it's night and day. If any of you have a chance, don't say no just because it's Kansas. It's really a cool place... this coming from a native and current New Yorker :) On Fri, Aug 17, 2012 at 11:55 AM, Ray Palla ray.pa...@insona.com wrote: ** TEKsystems is usually more aware the market than this. Although, customer expectation is sometimes hard to set, externally... This customer needs to know that the current market for long-term projects is over $110/hr + TE... BMC charges $250/hr. A short term like this one will be much more difficult to find a placement, in terms of being competitive. The Remedy market is currently at a premium and there are many more 'exciting' cities to cherry-pick from. R _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Petrie-Smith, Emma Sent: Friday, August 17, 2012 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** I agree, it seems like backwards logic. Trust me, I’d like to create more funding and pay more. It’d make my job much easier J Thanks for reaching out. Emma _ Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ● T (913) 664-0105 tel:%28913%29%20664-0105 F (913) tel:%28913%29%20338-2435 338-2435 http://www.teksystems.com/ http://www.teksystems.com _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:36 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Don't take this personally but I always find that an interesting comment: It's a low rate because that's all we can afford, but we REALLY need this done by this date. Thanks for the clarification! On Fri, Aug 17, 2012 at 11:25 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Tauf, It is partially, and they are funding this position with the leftover funding allocated to this project. It’s lower than the normal rate, but it’s the best our client can do. They are in a crunch to reach their deadline. And I didn’t realize I had responded to the entire Arslist earlier. I meant to respond to just that one person. Whoops! And it is an additional resource, not a replacement. Thanks, Emma _ Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 tel:%28800%29%20318-2074 ● T (913) 664-0105 tel:%28913%29%20664-0105 F (913) 338-2435 tel:%28913%29%20338-2435 http://www.teksystems.com/ http://www.teksystems.com/ http://www.teksystems.com/ _ http://www.teksystems.com/ http://www.teksystems.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:22 AM http://www.teksystems.com/ To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote http://www.teksystems.com/ http://www.teksystems.com/ ** http://www.teksystems.com/ 50/hr sounds very weak. Is that because it's in Kansas? Sent from my iPhone http://www.teksystems.com/ On Aug 17, 2012, at 11:19 AM, Goodall, Andrew C ago...@jcp.com wrote: http://www.teksystems.com/ ** http://www.teksystems.com/ Hopefully it is in addition not a replacement :S http://www.teksystems.com/ http://www.teksystems.com/ http://www.teksystems.com/ Regards, http://www.teksystems.com/ http://www.teksystems.com/ Andrew C. Goodall http://www.teksystems.com/ Software Engineer http://www.teksystems.com/ Development Services http://www.teksystems.com/ ago...@jcpenney.com http://www.teksystems.com/ jcpenney http://www.teksystems.com/ 6501 Legacy Drive http://www.teksystems.com/ Plano, TX 75024 http://www.teksystems.com/ jcp.com http://www.teksystems.com/ http://www.teksystems.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:17 AM To: arslist@arslist.org Subject: Re: 6-8 project - Remote http://www.teksystems.com/ http://www.teksystems.com/ ** http://www.teksystems.com/ Aye aye aye... Sent from my iPhone http://www.teksystems.com/ On Aug 17, 2012, at 11:15 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: http://www.teksystems.com/ ** http://www.teksystems.com/ Hi Alan, http://www.teksystems.com/ http://www.teksystems.com/ It is the same
Re: 6-8 project - Remote
Youd probably get several folks willing to do the $50 per hour for a remote gig, but you'd need to have another way to contact the requester. They didn't put an alternate contact on the initial email and most folks are aware to not respond to this type of item directly on the ARSlist. - Original Message - From: Ray Palla ray.pa...@insona.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 12:03:03 PM Subject: Re: 6-8 project - Remote ** You're right Tauf; Also, this is a mostly remote gig. That is a huge plus! I would quote $97.50/hr + TE on this one and happily go there for a few short weeks. R From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Ray I almost totally agree with you except for that Overland Park and Kansas City, MO in general is a really nice place... especially the Country Club Plaza area. Compared to St. Louis, it's night and day. If any of you have a chance, don't say no just because it's Kansas. It's really a cool place... this coming from a native and current New Yorker :) On Fri, Aug 17, 2012 at 11:55 AM, Ray Palla ray.pa...@insona.com wrote: ** TEKsystems is usually more aware the market than this. Although, customer expectation is sometimes hard to set, externally... This customer needs to know that the current market for long-term projects is over $110/hr + TE... BMC charges $250/hr. A short term like this one will be much more difficult to find a placement, in terms of being competitive. The Remedy market is currently at a premium and there are many more 'exciting' cities to cherry-pick from. R From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Petrie-Smith, Emma Sent: Friday, August 17, 2012 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** I agree, it seems like backwards logic. Trust me, I’d like to create more funding and pay more. It’d make my job much easier J Thanks for reaching out. Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ● T (913) 664-0105 F (913) 338-2435 http://www.teksystems.com From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:36 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Don't take this personally but I always find that an interesting comment: It's a low rate because that's all we can afford, but we REALLY need this done by this date. Thanks for the clarification! On Fri, Aug 17, 2012 at 11:25 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Tauf, It is partially, and they are funding this position with the leftover funding allocated to this project. It’s lower than the normal rate, but it’s the best our client can do. They are in a crunch to reach their deadline. And I didn’t realize I had responded to the entire Arslist earlier. I meant to respond to just that one person. Whoops! And it is an additional resource, not a replacement. Thanks, Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ● T (913) 664-0105 F (913) 338-2435 From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:22 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** 50/hr sounds very weak. Is that because it's in Kansas? Sent from my iPhone On Aug 17, 2012, at 11:19 AM, Goodall, Andrew C ago...@jcp.com wrote: ** Hopefully it is in addition not a replacement :S Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto: arslist@arslist.org ] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:17 AM To: arslist@arslist.org Subject: Re: 6-8 project - Remote ** Aye aye aye... Sent from my iPhone On Aug 17, 2012, at 11:15 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Alan, It is the same project you are working on for Sprint. J Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ● T (913) 664-0105 F (913) 338-2435 image001.gif From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Alan Truelove Sent: Friday, August 17, 2012 10:02 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Yes v interested From: Emma
Re: Building A Custom Application (Just Checking)
As an OGH developer, I've seen specs range from 'gimme something that works' to docs the size of phonebooks. No matter how they're presented, specs are only the starting point for understanding what needs to be built. Screen shots are as good a starting point as anything else: they show how the user understands their process. However it starts, by the end of a design phase, the list of requirements should be understood by everyone involved. I am NOT a Scrum Master (I only sound like one in meetings), but I have been on Agile teams in several client organizations. When it works, which has been most places, it works well for ARS teams. Agile takes the app dev cycle from years to days; you don't get as much done in a cycle, but you get more of them. It also helps larger projects with armies of developers. A few screen shots can become prototype forms very quickly. Reviewing prototype forms opens the discussion for workflow requirements. Several short cycles later, the prototype proves all the concepts and has identified 'real' specs. The end result will certainly be different than the original screen shots: it will have workflow! HTH, Joel Joel Senderjdsen...@earthlink.net310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Robert Heverley Sent: Thursday, August 16, 2012 12:00 PM To: arslist@ARSLIST.ORG Subject: Re: Building A Custom Application (Just Checking) ** I always say: It's like building the house without the blue prints, it doesn't work.. On Thu, Aug 16, 2012 at 10:56 AM, David M. Clark david.m.cl...@tn.gov wrote: ** I've written several applications from elaborate requirements documents that make no reference whatsoever as to what the finished app should look like. Screenshots only would be a refreshing change compared to that. _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer Sent: Thursday, August 16, 2012 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Building A Custom Application (Just Checking) ** Oh yea 'agile' development ... went through that here a few years back it was not a pleasant experience on the Remedy side especially if you like to do your work once with maybe occasional changes. You all overlooked something even more basic than not knowing what the processes are required behind the field for workflow ... what's the character length? I love custom applications (mine) but I can tell you that after 10 years of working in it from birth to current I would love to rewrite it and take out all the 'stuff' everyone had to have 'right now'. After a while it's very hard to extract things that don't get used. And, there never seems to be the time! Susan On Thu, Aug 16, 2012 at 1:32 PM, David M. Clark david.m.cl...@tn.gov wrote: snip ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 6-8 project - Remote
OK..thanks From: Tauf Chowdhury taufc...@gmail.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 11:17 AM Subject: Re: 6-8 project - Remote ** Aye aye aye... Sent from my iPhone On Aug 17, 2012, at 11:15 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Alan, It is the same project you are working on for Sprint. J Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O(800) 318-2074 ● T (913) 664-0105 F (913) 338-2435 image001.gif From:Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Alan Truelove Sent: Friday, August 17, 2012 10:02 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Yes v interested From:Emma Petrie-Smith epetr...@teksystems.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 10:45 AM Subject: 6-8 project - Remote Good morning, We are currently looking for a Remedy developer for a 6-8 week contract with our client in Overland Park, KS (Kansas City metro area.) Our client would need to have someone on site for a brief initial period, but would allow remote work after the selected candidate is onboarded. This is the perfect opportunity for someone with another project going on to make some extra money, and get exposure to a high profile project for a recognizable company. Remedy developer is needed to assist our client in the development of a VPN. This consultant will help in the design and development of a ticketing application to help secure and provide network hardware. It is a custom application, so any experience with customization would be beneficial. Skills needed: - At least 5 years experience developing within BMC Remedy - Minimum of 7 years total development experience - Database experience with Oracle and/or SQL - Strong communication, written and verbal a must - Ability to work within a team environment Candidates must be able to work on a W2 basis directly with TEKsystems. We are able to pay between 45-50/hour for this project. Client is looking to start the interview process next week—this process will move quickly. Please respond if you are interested. All qualified candidates will be followed up with immediately. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.arslist.org/ attend wwrug12 http://www.wwrug12.com/ ARSList: Where the Answers Are _attend WWRUG12 http://www.wwrug.com/ ARSlist: Where the Answers Are_ This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply e-mail so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. _attend WWRUG12 http://www.wwrug.com/ ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 6-8 project - Remote
well I end up Sept 7.. so... From: Goodall, Andrew C ago...@jcp.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 11:18 AM Subject: Re: 6-8 project - Remote ** Hopefully it is in addition not a replacement :S Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive jcp.com From:Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:17 AM To: arslist@arslist.org Subject: Re: 6-8 project - Remote ** Aye aye aye... Sent from my iPhone On Aug 17, 2012, at 11:15 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Alan, It is the same project you are working on for Sprint. J Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O(800) 318-2074 ● T (913) 664-0105 F (913) 338-2435 image001.gif From:Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Alan Truelove Sent: Friday, August 17, 2012 10:02 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Yes v interested From:Emma Petrie-Smith epetr...@teksystems.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 10:45 AM Subject: 6-8 project - Remote Good morning, We are currently looking for a Remedy developer for a 6-8 week contract with our client in Overland Park, KS (Kansas City metro area.) Our client would need to have someone on site for a brief initial period, but would allow remote work after the selected candidate is onboarded. This is the perfect opportunity for someone with another project going on to make some extra money, and get exposure to a high profile project for a recognizable company. Remedy developer is needed to assist our client in the development of a VPN. This consultant will help in the design and development of a ticketing application to help secure and provide network hardware. It is a custom application, so any experience with customization would be beneficial. Skills needed: - At least 5 years experience developing within BMC Remedy - Minimum of 7 years total development experience - Database experience with Oracle and/or SQL - Strong communication, written and verbal a must - Ability to work within a team environment Candidates must be able to work on a W2 basis directly with TEKsystems. We are able to pay between 45-50/hour for this project. Client is looking to start the interview process next week—this process will move quickly. Please respond if you are interested. All qualified candidates will be followed up with immediately. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.arslist.org/ attend wwrug12 http://www.wwrug12.com/ ARSList: Where the Answers Are _attend WWRUG12 http://www.wwrug.com/ ARSlist: Where the Answers Are_ This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply e-mail so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. _attend WWRUG12 http://www.wwrug.com/ ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ Plano, TX 75024 The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 6-8 project - Remote
Actually Pritch; The On-Behalf of post had this: Petrie-Smith, Emma [epetr...@teksystems.com] After contacting her directly (off-the-list) and understanding her position, I gave her the same response that I then posted on the list. Just my 2-cents. I believe these things should be openly discussed in the ARSlist. After all, rates and supply/demand are very relevant for all of us. You might do it for $50, but there are a lot of listers who just don't have to. That said, I'm trying to help recruiters understand the current market and what it takes to get the best guy for the job. In the case of KS, I wouldn't recommend to them that they try to fix a late running project with anything other than a senior guy. We are talking 7.6.04 here. R -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Friday, August 17, 2012 11:17 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Youd probably get several folks willing to do the $50 per hour for a remote gig, but you'd need to have another way to contact the requester. They didn't put an alternate contact on the initial email and most folks are aware to not respond to this type of item directly on the ARSlist. - Original Message - From: Ray Palla ray.pa...@insona.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 12:03:03 PM Subject: Re: 6-8 project - Remote ** You're right Tauf; Also, this is a mostly remote gig. That is a huge plus! I would quote $97.50/hr + TE on this one and happily go there for a few short weeks. R From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Ray I almost totally agree with you except for that Overland Park and Kansas City, MO in general is a really nice place... especially the Country Club Plaza area. Compared to St. Louis, it's night and day. If any of you have a chance, don't say no just because it's Kansas. It's really a cool place... this coming from a native and current New Yorker :) On Fri, Aug 17, 2012 at 11:55 AM, Ray Palla ray.pa...@insona.com wrote: ** TEKsystems is usually more aware the market than this. Although, customer expectation is sometimes hard to set, externally... This customer needs to know that the current market for long-term projects is over $110/hr + TE... BMC charges $250/hr. A short term like this one will be much more difficult to find a placement, in terms of being competitive. The Remedy market is currently at a premium and there are many more 'exciting' cities to cherry-pick from. R From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Petrie-Smith, Emma Sent: Friday, August 17, 2012 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** I agree, it seems like backwards logic. Trust me, Id like to create more funding and pay more. Itd make my job much easier J Thanks for reaching out. Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ? T (913) 664-0105 F (913) 338-2435 http://www.teksystems.com From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:36 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Don't take this personally but I always find that an interesting comment: It's a low rate because that's all we can afford, but we REALLY need this done by this date. Thanks for the clarification! On Fri, Aug 17, 2012 at 11:25 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Tauf, It is partially, and they are funding this position with the leftover funding allocated to this project. Its lower than the normal rate, but its the best our client can do. They are in a crunch to reach their deadline. And I didnt realize I had responded to the entire Arslist earlier. I meant to respond to just that one person. Whoops! And it is an additional resource, not a replacement. Thanks, Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ? T (913) 664-0105 F (913) 338-2435 From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:22 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** 50/hr sounds very weak. Is that because it's in Kansas? Sent from my iPhone On Aug 17, 2012, at 11:19 AM, Goodall, Andrew C ago...@jcp.com wrote: ** Hopefully it is in addition not a replacement :S Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com
Re: 6-8 project - Remote
That's fine - 'No-one' HAS to. Just wasn't in the mood for the 25-50 responses that came across and had to be deleted. - Original Message - From: Ray Palla ray.pa...@insona.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 12:54:10 PM Subject: Re: 6-8 project - Remote Actually Pritch; The On-Behalf of post had this: Petrie-Smith, Emma [epetr...@teksystems.com] After contacting her directly (off-the-list) and understanding her position, I gave her the same response that I then posted on the list. Just my 2-cents. I believe these things should be openly discussed in the ARSlist. After all, rates and supply/demand are very relevant for all of us. You might do it for $50, but there are a lot of listers who just don't have to. That said, I'm trying to help recruiters understand the current market and what it takes to get the best guy for the job. In the case of KS, I wouldn't recommend to them that they try to fix a late running project with anything other than a senior guy. We are talking 7.6.04 here. R -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Friday, August 17, 2012 11:17 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Youd probably get several folks willing to do the $50 per hour for a remote gig, but you'd need to have another way to contact the requester. They didn't put an alternate contact on the initial email and most folks are aware to not respond to this type of item directly on the ARSlist. - Original Message - From: Ray Palla ray.pa...@insona.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 12:03:03 PM Subject: Re: 6-8 project - Remote ** You're right Tauf; Also, this is a mostly remote gig. That is a huge plus! I would quote $97.50/hr + TE on this one and happily go there for a few short weeks. R From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Ray I almost totally agree with you except for that Overland Park and Kansas City, MO in general is a really nice place... especially the Country Club Plaza area. Compared to St. Louis, it's night and day. If any of you have a chance, don't say no just because it's Kansas. It's really a cool place... this coming from a native and current New Yorker :) On Fri, Aug 17, 2012 at 11:55 AM, Ray Palla ray.pa...@insona.com wrote: ** TEKsystems is usually more aware the market than this. Although, customer expectation is sometimes hard to set, externally... This customer needs to know that the current market for long-term projects is over $110/hr + TE... BMC charges $250/hr. A short term like this one will be much more difficult to find a placement, in terms of being competitive. The Remedy market is currently at a premium and there are many more 'exciting' cities to cherry-pick from. R From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Petrie-Smith, Emma Sent: Friday, August 17, 2012 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** I agree, it seems like backwards logic. Trust me, I’d like to create more funding and pay more. It’d make my job much easier J Thanks for reaching out. Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ? T (913) 664-0105 F (913) 338-2435 http://www.teksystems.com From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:36 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Don't take this personally but I always find that an interesting comment: It's a low rate because that's all we can afford, but we REALLY need this done by this date. Thanks for the clarification! On Fri, Aug 17, 2012 at 11:25 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Tauf, It is partially, and they are funding this position with the leftover funding allocated to this project. It’s lower than the normal rate, but it’s the best our client can do. They are in a crunch to reach their deadline. And I didn’t realize I had responded to the entire Arslist earlier. I meant to respond to just that one person. Whoops! And it is an additional resource, not a replacement. Thanks, Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ? T (913) 664-0105 F (913) 338-2435 From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:22 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** 50/hr sounds very weak. Is that
Re: Service action Peculiarity
Thanks, Misi and Dhanshree. Input length is not an issue as source/destination are same size. Swapping source field with another source field of same size would technically fail if it were an issue of input length, but does not. Whether the field exists or not is not an issue as I assure you it does exist and is being accessed via Admin account. What does appear to be at issue is confusion of the id/value pairing in whatever is transpiring in the black box of the service action. Normally I would not allow the system to default an id so normally this would not be an issue, it just so happens that this was a quick prototype and the additional scrutiny was not (until now) necessary. And what are the odds that even if one specified their own id that the source form and the service handler form would have the same ids? -Eric -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Friday, August 17, 2012 3:47 AM To: arslist@ARSLIST.ORG Subject: Re: Service action Peculiarity Hi, It still seems a bug to me. If a field does not exist, or the user does not have permissions to it, the value should always be NULL. Best Regards - Misi, RRR AB, http://rrr.se Hi, Its not a bug. We have seen a case where because of change in the input length of a field it was providing a wrong value. HTH -- Regards, Dhanshree Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Eric Roys Sent: Friday, August 17, 2012 8:51 AM To: arslist@ARSLIST.ORG Subject: Service action Peculiarity Has anyone come across a peculiarity with the filter Service action where-in what is mapped is not what is received on the other end? ARS7.6.4 sp2 The particulars... Filter Service Input Mapping: inChar000 (536870913) = $host$ //source field id (536870913) inChar001 (536870914) = People //source field id (hardcoded) inChar002 (536870915) = Used by //source field id (hardcoded) inChar003 (536870916) = $corpid$ //source field id (536870915) Source values at time of call say: inChar000 (536870913) = vm04 inChar001 (536870914) = People inChar002 (536870915) = Used by inChar003 (536870916) = 4712258 Receiving says (and passes wrong value - see inChar003)... FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1 -- service action input FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar000 (536870913) = vm04 FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar001 (536870914) = People FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar002 (536870915) = Used by FLTR TID: 003824 RPC ID: 035856 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar003 (536870916) = Used by Change Service Input mapping to use new field/id as: inChar000 (536870913) = $host$ //source field id (536870913) inChar001 (536870914) = People //source field id (hardcoded) inChar002 (536870915) = Used by //source field id (hardcoded) inChar003 (536870916) = $corpid1$ //source field id (536870929) = new field/id not in field id set on destination form Use same Source Values as previously noted. Receiving now says (and works properly)... FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1 -- service action input FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar000 (536870913) = vm04 FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar001 (536870914) = People FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar002 (536870915) = Used by FLTR TID: 003824 RPC ID: 036444 Queue: Fast Client-RPC: 390620USER: jtkirk Overlay-Group: 1inChar003 (536870916) = 4712258 Thoughts? Bug? Enhancement? As designed? Thanks, Eric Roys Seamless Technologies CONFIDENTIALITY NOTICE: This email communication is intended only for the personal and confidential use of the recipient(s) designated above and may contain information which is subject to Federal
Re: 6-8 project - Remote
I agree with Ray that this may not be a 'technical' topic but its not off topic either (unless off course Dan disagrees :-) ) Its healthy for us to get a feel of what the current market rates are. I know it all depends on experience and all that good stuff too.. But in this changing market times, its very easy to get short changed if we do not have room for discussing such things openly.. In my experience on this topic I think a good healthy rate these days is about of 110 - 115.. - pad in local travel and expenses and that computes to about 125 - 130.. 110 - 115 + TE when there is commute involved would be a good rate for remote projects. I know BMC charges about 250/hr if its consultants are sent on site.. Any idea of what they charge if the project would require only offsite resource? Joe -Original Message- From: Ray Palla Sent: Friday, August 17, 2012 12:54 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Actually Pritch; The On-Behalf of post had this: Petrie-Smith, Emma [epetr...@teksystems.com] After contacting her directly (off-the-list) and understanding her position, I gave her the same response that I then posted on the list. Just my 2-cents. I believe these things should be openly discussed in the ARSlist. After all, rates and supply/demand are very relevant for all of us. You might do it for $50, but there are a lot of listers who just don't have to. That said, I'm trying to help recruiters understand the current market and what it takes to get the best guy for the job. In the case of KS, I wouldn't recommend to them that they try to fix a late running project with anything other than a senior guy. We are talking 7.6.04 here. R -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Friday, August 17, 2012 11:17 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Youd probably get several folks willing to do the $50 per hour for a remote gig, but you'd need to have another way to contact the requester. They didn't put an alternate contact on the initial email and most folks are aware to not respond to this type of item directly on the ARSlist. - Original Message - From: Ray Palla ray.pa...@insona.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 12:03:03 PM Subject: Re: 6-8 project - Remote ** You're right Tauf; Also, this is a mostly remote gig. That is a huge plus! I would quote $97.50/hr + TE on this one and happily go there for a few short weeks. R From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Ray I almost totally agree with you except for that Overland Park and Kansas City, MO in general is a really nice place... especially the Country Club Plaza area. Compared to St. Louis, it's night and day. If any of you have a chance, don't say no just because it's Kansas. It's really a cool place... this coming from a native and current New Yorker :) On Fri, Aug 17, 2012 at 11:55 AM, Ray Palla ray.pa...@insona.com wrote: ** TEKsystems is usually more aware the market than this. Although, customer expectation is sometimes hard to set, externally... This customer needs to know that the current market for long-term projects is over $110/hr + TE... BMC charges $250/hr. A short term like this one will be much more difficult to find a placement, in terms of being competitive. The Remedy market is currently at a premium and there are many more 'exciting' cities to cherry-pick from. R From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Petrie-Smith, Emma Sent: Friday, August 17, 2012 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** I agree, it seems like backwards logic. Trust me, I’d like to create more funding and pay more. It’d make my job much easier J Thanks for reaching out. Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ? T (913) 664-0105 F (913) 338-2435 http://www.teksystems.com From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:36 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Don't take this personally but I always find that an interesting comment: It's a low rate because that's all we can afford, but we REALLY need this done by this date. Thanks for the clarification! On Fri, Aug 17, 2012 at 11:25 AM, Petrie-Smith, Emma epetr...@teksystems.com wrote: ** Hi Tauf, It is partially, and they are funding this position with the leftover funding allocated to this project. It’s lower than the normal rate, but it’s the best
Re: 6-8 project - Remote
Joe, From my experience, the only time their rates change is if the resource is offshore vs. onshore. Sent from my iPhone On Aug 17, 2012, at 4:13 PM, Joe Martin D'Souza jdso...@shyle.net wrote: I agree with Ray that this may not be a 'technical' topic but its not off topic either (unless off course Dan disagrees :-) ) Its healthy for us to get a feel of what the current market rates are. I know it all depends on experience and all that good stuff too.. But in this changing market times, its very easy to get short changed if we do not have room for discussing such things openly.. In my experience on this topic I think a good healthy rate these days is about of 110 - 115.. - pad in local travel and expenses and that computes to about 125 - 130.. 110 - 115 + TE when there is commute involved would be a good rate for remote projects. I know BMC charges about 250/hr if its consultants are sent on site.. Any idea of what they charge if the project would require only offsite resource? Joe -Original Message- From: Ray Palla Sent: Friday, August 17, 2012 12:54 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Actually Pritch; The On-Behalf of post had this: Petrie-Smith, Emma [epetr...@teksystems.com] After contacting her directly (off-the-list) and understanding her position, I gave her the same response that I then posted on the list. Just my 2-cents. I believe these things should be openly discussed in the ARSlist. After all, rates and supply/demand are very relevant for all of us. You might do it for $50, but there are a lot of listers who just don't have to. That said, I'm trying to help recruiters understand the current market and what it takes to get the best guy for the job. In the case of KS, I wouldn't recommend to them that they try to fix a late running project with anything other than a senior guy. We are talking 7.6.04 here. R -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Friday, August 17, 2012 11:17 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Youd probably get several folks willing to do the $50 per hour for a remote gig, but you'd need to have another way to contact the requester. They didn't put an alternate contact on the initial email and most folks are aware to not respond to this type of item directly on the ARSlist. - Original Message - From: Ray Palla ray.pa...@insona.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 12:03:03 PM Subject: Re: 6-8 project - Remote ** You're right Tauf; Also, this is a mostly remote gig. That is a huge plus! I would quote $97.50/hr + TE on this one and happily go there for a few short weeks. R From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Ray I almost totally agree with you except for that Overland Park and Kansas City, MO in general is a really nice place... especially the Country Club Plaza area. Compared to St. Louis, it's night and day. If any of you have a chance, don't say no just because it's Kansas. It's really a cool place... this coming from a native and current New Yorker :) On Fri, Aug 17, 2012 at 11:55 AM, Ray Palla ray.pa...@insona.com wrote: ** TEKsystems is usually more aware the market than this. Although, customer expectation is sometimes hard to set, externally... This customer needs to know that the current market for long-term projects is over $110/hr + TE... BMC charges $250/hr. A short term like this one will be much more difficult to find a placement, in terms of being competitive. The Remedy market is currently at a premium and there are many more 'exciting' cities to cherry-pick from. R From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Petrie-Smith, Emma Sent: Friday, August 17, 2012 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** I agree, it seems like backwards logic. Trust me, I’d like to create more funding and pay more. It’d make my job much easier J Thanks for reaching out. Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ? T (913) 664-0105 F (913) 338-2435 http://www.teksystems.com From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:36 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Don't take this personally but I always find that an interesting comment: It's a low rate because that's all we can afford, but we REALLY need this done by this date. Thanks for the clarification! On
Re: 6-8 project - Remote
So it doesn't make a difference if the resource is remote 100%? Sometimes some of their vendors make it look like it does make a difference and offer much lower rates for remote.. Joe -Original Message- From: Tauf Chowdhury Sent: Friday, August 17, 2012 5:09 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Joe, From my experience, the only time their rates change is if the resource is offshore vs. onshore. Sent from my iPhone On Aug 17, 2012, at 4:13 PM, Joe Martin D'Souza jdso...@shyle.net wrote: I agree with Ray that this may not be a 'technical' topic but its not off topic either (unless off course Dan disagrees :-) ) Its healthy for us to get a feel of what the current market rates are. I know it all depends on experience and all that good stuff too.. But in this changing market times, its very easy to get short changed if we do not have room for discussing such things openly.. In my experience on this topic I think a good healthy rate these days is about of 110 - 115.. - pad in local travel and expenses and that computes to about 125 - 130.. 110 - 115 + TE when there is commute involved would be a good rate for remote projects. I know BMC charges about 250/hr if its consultants are sent on site.. Any idea of what they charge if the project would require only offsite resource? Joe -Original Message- From: Ray Palla Sent: Friday, August 17, 2012 12:54 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Actually Pritch; The On-Behalf of post had this: Petrie-Smith, Emma [epetr...@teksystems.com] After contacting her directly (off-the-list) and understanding her position, I gave her the same response that I then posted on the list. Just my 2-cents. I believe these things should be openly discussed in the ARSlist. After all, rates and supply/demand are very relevant for all of us. You might do it for $50, but there are a lot of listers who just don't have to. That said, I'm trying to help recruiters understand the current market and what it takes to get the best guy for the job. In the case of KS, I wouldn't recommend to them that they try to fix a late running project with anything other than a senior guy. We are talking 7.6.04 here. R -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Friday, August 17, 2012 11:17 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Youd probably get several folks willing to do the $50 per hour for a remote gig, but you'd need to have another way to contact the requester. They didn't put an alternate contact on the initial email and most folks are aware to not respond to this type of item directly on the ARSlist. - Original Message - From: Ray Palla ray.pa...@insona.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 12:03:03 PM Subject: Re: 6-8 project - Remote ** You're right Tauf; Also, this is a mostly remote gig. That is a huge plus! I would quote $97.50/hr + TE on this one and happily go there for a few short weeks. R From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Ray I almost totally agree with you except for that Overland Park and Kansas City, MO in general is a really nice place... especially the Country Club Plaza area. Compared to St. Louis, it's night and day. If any of you have a chance, don't say no just because it's Kansas. It's really a cool place... this coming from a native and current New Yorker :) On Fri, Aug 17, 2012 at 11:55 AM, Ray Palla ray.pa...@insona.com wrote: ** TEKsystems is usually more aware the market than this. Although, customer expectation is sometimes hard to set, externally... This customer needs to know that the current market for long-term projects is over $110/hr + TE... BMC charges $250/hr. A short term like this one will be much more difficult to find a placement, in terms of being competitive. The Remedy market is currently at a premium and there are many more 'exciting' cities to cherry-pick from. R From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Petrie-Smith, Emma Sent: Friday, August 17, 2012 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** I agree, it seems like backwards logic. Trust me, I’d like to create more funding and pay more. It’d make my job much easier J Thanks for reaching out. Emma Emma Petrie-Smith RECRUITER 7285 W. 132ND ST., STE. 140 OVERLAND PARK, KS 66213 O (800) 318-2074 ? T (913) 664-0105 F (913) 338-2435 http://www.teksystems.com From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Tauf
Re: 6-8 project - Remote
I could be wrong but for when I was on the client side, they got the same rate regardless when we asked for pro services. Sent from my iPhone On Aug 17, 2012, at 5:40 PM, Joe Martin D'Souza jdso...@shyle.net wrote: So it doesn't make a difference if the resource is remote 100%? Sometimes some of their vendors make it look like it does make a difference and offer much lower rates for remote.. Joe -Original Message- From: Tauf Chowdhury Sent: Friday, August 17, 2012 5:09 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Joe, From my experience, the only time their rates change is if the resource is offshore vs. onshore. Sent from my iPhone On Aug 17, 2012, at 4:13 PM, Joe Martin D'Souza jdso...@shyle.net wrote: I agree with Ray that this may not be a 'technical' topic but its not off topic either (unless off course Dan disagrees :-) ) Its healthy for us to get a feel of what the current market rates are. I know it all depends on experience and all that good stuff too.. But in this changing market times, its very easy to get short changed if we do not have room for discussing such things openly.. In my experience on this topic I think a good healthy rate these days is about of 110 - 115.. - pad in local travel and expenses and that computes to about 125 - 130.. 110 - 115 + TE when there is commute involved would be a good rate for remote projects. I know BMC charges about 250/hr if its consultants are sent on site.. Any idea of what they charge if the project would require only offsite resource? Joe -Original Message- From: Ray Palla Sent: Friday, August 17, 2012 12:54 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Actually Pritch; The On-Behalf of post had this: Petrie-Smith, Emma [epetr...@teksystems.com] After contacting her directly (off-the-list) and understanding her position, I gave her the same response that I then posted on the list. Just my 2-cents. I believe these things should be openly discussed in the ARSlist. After all, rates and supply/demand are very relevant for all of us. You might do it for $50, but there are a lot of listers who just don't have to. That said, I'm trying to help recruiters understand the current market and what it takes to get the best guy for the job. In the case of KS, I wouldn't recommend to them that they try to fix a late running project with anything other than a senior guy. We are talking 7.6.04 here. R -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Friday, August 17, 2012 11:17 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Youd probably get several folks willing to do the $50 per hour for a remote gig, but you'd need to have another way to contact the requester. They didn't put an alternate contact on the initial email and most folks are aware to not respond to this type of item directly on the ARSlist. - Original Message - From: Ray Palla ray.pa...@insona.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 12:03:03 PM Subject: Re: 6-8 project - Remote ** You're right Tauf; Also, this is a mostly remote gig. That is a huge plus! I would quote $97.50/hr + TE on this one and happily go there for a few short weeks. R From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Ray I almost totally agree with you except for that Overland Park and Kansas City, MO in general is a really nice place... especially the Country Club Plaza area. Compared to St. Louis, it's night and day. If any of you have a chance, don't say no just because it's Kansas. It's really a cool place... this coming from a native and current New Yorker :) On Fri, Aug 17, 2012 at 11:55 AM, Ray Palla ray.pa...@insona.com wrote: ** TEKsystems is usually more aware the market than this. Although, customer expectation is sometimes hard to set, externally... This customer needs to know that the current market for long-term projects is over $110/hr + TE... BMC charges $250/hr. A short term like this one will be much more difficult to find a placement, in terms of being competitive. The Remedy market is currently at a premium and there are many more 'exciting' cities to cherry-pick from. R From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Petrie-Smith, Emma Sent: Friday, August 17, 2012 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** I agree, it seems like backwards logic. Trust me, I’d like to create more funding and pay more. It’d make my job much easier J Thanks for reaching out.
Re: ARS generational logging
Hi Andrew, Not sure what 'generational' logging is. Are you referring to a rolling log, where you could set a max and then oldest entries drop off when the max size is reached to make room for new entries? That would be great to have some logs continually running for those unexpected times when you'd like to look at something that happened but the logs weren't on. Regards, Susan On Fri, Aug 17, 2012 at 10:16 AM, Goodall, Andrew C ago...@jcp.com wrote: ** I’ve been wanting generational logging in ARS for a long time. I just learned that is now available with a new ar.cg parameter Max-Log-History ** ** I don’t know when this was implemented, maybe it was with 7.6.x but I wish BMC would have advertised this to admins or made this accessible on the Server Information Tab. e.g. Max-Log-History: 20 ** ** Regards, *Andrew C. Goodall* Software Engineer Development Services ago...@jcpenney.com *jcpenney* 6501 Legacy Drive Plano, TX 75024 jcp.com ** ** The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: ARS generational logging
Susan We are on 7604 and this is available you can define the size of the log and it keeps rolling. In an event like service restart it will create backup of the log file and start new log file so that you dont loose the log entry for time around the event. Ravi Date: Fri, 17 Aug 2012 17:21:00 -0500 From: suzanpal...@gmail.com Subject: Re: ARS generational logging To: arslist@ARSLIST.ORG ** Hi Andrew, Not sure what 'generational' logging is. Are you referring to a rolling log, where you could set a max and then oldest entries drop off when the max size is reached to make room for new entries? That would be great to have some logs continually running for those unexpected times when you'd like to look at something that happened but the logs weren't on. Regards, Susan On Fri, Aug 17, 2012 at 10:16 AM, Goodall, Andrew C ago...@jcp.com wrote: ** I’ve been wanting generational logging in ARS for a long time. I just learned that is now available with a new ar.cg parameter Max-Log-History I don’t know when this was implemented, maybe it was with 7.6.x but I wish BMC would have advertised this to admins or made this accessible on the Server Information Tab. e.g. Max-Log-History: 20 Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: ARS generational logging
It is going to help so much in working with support. Can't tell you how many times a log has been unworkable or useless because it has rolled over itself due to the fixed size readable limit, even 0 limit will stop at 2gb - not that is readable/manageable anyway Max-Log-History: 3 Sql.log - current log Sql.001.log ß oldest generation Sql.002.log Sql.003.log ß latest generation /rolled log Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Susan Palmer Sent: Friday, August 17, 2012 5:21 PM To: arslist@arslist.org Subject: Re: ARS generational logging ** Hi Andrew, Not sure what 'generational' logging is. Are you referring to a rolling log, where you could set a max and then oldest entries drop off when the max size is reached to make room for new entries? That would be great to have some logs continually running for those unexpected times when you'd like to look at something that happened but the logs weren't on. Regards, Susan On Fri, Aug 17, 2012 at 10:16 AM, Goodall, Andrew C ago...@jcp.com wrote: ** I've been wanting generational logging in ARS for a long time. I just learned that is now available with a new ar.cg parameter Max-Log-History I don't know when this was implemented, maybe it was with 7.6.x but I wish BMC would have advertised this to admins or made this accessible on the Server Information Tab. e.g. Max-Log-History: 20 Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: ARS generational logging
That's more clear to me now. We're still at 7.5 so I guess we'll look at the next version that comes out for an upgrade hopefully next year. Thanks for the info Andrew and Ravi ! Susan On Fri, Aug 17, 2012 at 5:38 PM, Goodall, Andrew C ago...@jcp.com wrote: ** It is going to help so much in working with support. Can’t tell you how many times a log has been unworkable or useless because it has rolled over itself due to the fixed size “readable” limit, even 0 limit will stop at 2gb – not that is readable/manageable anyway Max-Log-History: 3 Sql.log - current log Sql.001.log ß oldest generation Sql.002.log Sql.003.log ß latest generation /rolled log ** ** ** ** Regards, *Andrew C. Goodall* Software Engineer Development Services ago...@jcpenney.com *jcpenney* 6501 Legacy Drive Plano, TX 75024 jcp.com ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@arslist.org] *On Behalf Of *Susan Palmer *Sent:* Friday, August 17, 2012 5:21 PM *To:* arslist@arslist.org *Subject:* Re: ARS generational logging ** ** ** Hi Andrew, Not sure what 'generational' logging is. Are you referring to a rolling log, where you could set a max and then oldest entries drop off when the max size is reached to make room for new entries? That would be great to have some logs continually running for those unexpected times when you'd like to look at something that happened but the logs weren't on. Regards, Susan On Fri, Aug 17, 2012 at 10:16 AM, Goodall, Andrew C ago...@jcp.com wrote: ** I’ve been wanting generational logging in ARS for a long time. I just learned that is now available with a new ar.cg parameter Max-Log-History I don’t know when this was implemented, maybe it was with 7.6.x but I wish BMC would have advertised this to admins or made this accessible on the Server Information Tab. e.g. Max-Log-History: 20 Regards, *Andrew C. Goodall* Software Engineer Development Services ago...@jcpenney.com *jcpenney* 6501 Legacy Drive Plano, TX 75024 jcp.com The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: ARS generational logging
Any chance that applies to the arerror log too? On Aug 17, 2012 5:43 PM, Susan Palmer suzanpal...@gmail.com wrote: ** That's more clear to me now. We're still at 7.5 so I guess we'll look at the next version that comes out for an upgrade hopefully next year. Thanks for the info Andrew and Ravi ! Susan On Fri, Aug 17, 2012 at 5:38 PM, Goodall, Andrew C ago...@jcp.com wrote: ** It is going to help so much in working with support. Can’t tell you how many times a log has been unworkable or useless because it has rolled over itself due to the fixed size “readable” limit, even 0 limit will stop at 2gb – not that is readable/manageable anyway Max-Log-History: 3 Sql.log - current log Sql.001.log ß oldest generation Sql.002.log Sql.003.log ß latest generation /rolled log ** ** ** ** Regards, *Andrew C. Goodall* Software Engineer Development Services ago...@jcpenney.com *jcpenney* 6501 Legacy Drive Plano, TX 75024 jcp.com ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@arslist.org] *On Behalf Of *Susan Palmer *Sent:* Friday, August 17, 2012 5:21 PM *To:* arslist@arslist.org *Subject:* Re: ARS generational logging ** ** ** Hi Andrew, Not sure what 'generational' logging is. Are you referring to a rolling log, where you could set a max and then oldest entries drop off when the max size is reached to make room for new entries? That would be great to have some logs continually running for those unexpected times when you'd like to look at something that happened but the logs weren't on. Regards, Susan On Fri, Aug 17, 2012 at 10:16 AM, Goodall, Andrew C ago...@jcp.com wrote: ** I’ve been wanting generational logging in ARS for a long time. I just learned that is now available with a new ar.cg parameter Max-Log-History I don’t know when this was implemented, maybe it was with 7.6.x but I wish BMC would have advertised this to admins or made this accessible on the Server Information Tab. e.g. Max-Log-History: 20 Regards, *Andrew C. Goodall* Software Engineer Development Services ago...@jcpenney.com *jcpenney* 6501 Legacy Drive Plano, TX 75024 jcp.com The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: 6-8 project - Remote
I doubt the BMC folks that actually do the work get 110-115 per hour. There may be a few top notch individuals that can garner that type of salary, but I'd guess that most Remedy Dev/Admiins are earning about a third or so of that. Based on the conversations I've had with several recruiters recently (many of which post their openings on this list) folks are lucky right now to get half that amount. I'm not suggesting I'm as talented as most on this board, but speaking as an average person the rates below don't sound very realistic. Rather than a couple top level developers putting out the info, maybe we could hear from some of the recruiters that are reading this regarding the rates they are seeing. - Original Message -From: Joe Martin D'Souza jdso...@shyle.net Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 4:13 PM Subject: Re: 6-8 project - Remote I agree with Ray that this may not be a 'technical' topic but its not off topic either (unless off course Dan disagrees :-) ) Its healthy for us to get a feel of what the current market rates are. I know it all depends on experience and all that good stuff too.. But in this changing market times, its very easy to get short changed if we do not have room for discussing such things openly.. In my experience on this topic I think a good healthy rate these days is about of 110 - 115.. - pad in local travel and expenses and that computes to about 125 - 130.. 110 - 115 + TE when there is commute involved would be a good rate for remote projects. I know BMC charges about 250/hr if its consultants are sent on site.. Any idea of what they charge if the project would require only offsite resource? Joe -Original Message- From: Ray Palla Sent: Friday, August 17, 2012 12:54 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Actually Pritch; The On-Behalf of post had this: Petrie-Smith, Emma [epetr...@teksystems.com] After contacting her directly (off-the-list) and understanding her position, I gave her the same response that I then posted on the list. Just my 2-cents. I believe these things should be openly discussed in the ARSlist. After all, rates and supply/demand are very relevant for all of us. You might do it for $50, but there are a lot of listers who just don't have to. That said, I'm trying to help recruiters understand the current market and what it takes to get the best guy for the job. In the case of KS, I wouldn't recommend to them that they try to fix a late running project with anything other than a senior guy. We are talking 7.6.04 here. R -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Friday, August 17, 2012 11:17 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote Youd probably get several folks willing to do the $50 per hour for a remote gig, but you'd need to have another way to contact the requester. They didn't put an alternate contact on the initial email and most folks are aware to not respond to this type of item directly on the ARSlist. - Original Message - From: Ray Palla ray.pa...@insona.com To: arslist@ARSLIST.ORG Sent: Friday, August 17, 2012 12:03:03 PM Subject: Re: 6-8 project - Remote ** You're right Tauf; Also, this is a mostly remote gig. That is a huge plus! I would quote $97.50/hr + TE on this one and happily go there for a few short weeks. R From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, August 17, 2012 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** Ray I almost totally agree with you except for that Overland Park and Kansas City, MO in general is a really nice place... especially the Country Club Plaza area. Compared to St. Louis, it's night and day. If any of you have a chance, don't say no just because it's Kansas. It's really a cool place... this coming from a native and current New Yorker :) On Fri, Aug 17, 2012 at 11:55 AM, Ray Palla ray.pa...@insona.com wrote: ** TEKsystems is usually more aware the market than this. Although, customer expectation is sometimes hard to set, externally... This customer needs to know that the current market for long-term projects is over $110/hr + TE... BMC charges $250/hr. A short term like this one will be much more difficult to find a placement, in terms of being competitive. The Remedy market is currently at a premium and there are many more 'exciting' cities to cherry-pick from. R From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Petrie-Smith, Emma Sent: Friday, August 17, 2012 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: 6-8 project - Remote ** I agree, it seems like backwards logic. Trust me, I’d like to create more
Re: ARS generational logging
I don't think so - but that would have been nice. I say that because the max log file parameter doesn't seem to apply to arerror.log so I don't expect this to either. L Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Axton Sent: Friday, August 17, 2012 5:48 PM To: arslist@arslist.org Subject: Re: ARS generational logging ** Any chance that applies to the arerror log too? On Aug 17, 2012 5:43 PM, Susan Palmer suzanpal...@gmail.com wrote: ** That's more clear to me now. We're still at 7.5 so I guess we'll look at the next version that comes out for an upgrade hopefully next year. Thanks for the info Andrew and Ravi ! Susan On Fri, Aug 17, 2012 at 5:38 PM, Goodall, Andrew C ago...@jcp.com wrote: ** It is going to help so much in working with support. Can't tell you how many times a log has been unworkable or useless because it has rolled over itself due to the fixed size readable limit, even 0 limit will stop at 2gb - not that is readable/manageable anyway Max-Log-History: 3 Sql.log - current log Sql.001.log ß oldest generation Sql.002.log Sql.003.log ß latest generation /rolled log Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Susan Palmer Sent: Friday, August 17, 2012 5:21 PM To: arslist@arslist.org Subject: Re: ARS generational logging ** Hi Andrew, Not sure what 'generational' logging is. Are you referring to a rolling log, where you could set a max and then oldest entries drop off when the max size is reached to make room for new entries? That would be great to have some logs continually running for those unexpected times when you'd like to look at something that happened but the logs weren't on. Regards, Susan On Fri, Aug 17, 2012 at 10:16 AM, Goodall, Andrew C ago...@jcp.com wrote: ** I've been wanting generational logging in ARS for a long time. I just learned that is now available with a new ar.cg parameter Max-Log-History I don't know when this was implemented, maybe it was with 7.6.x but I wish BMC would have advertised this to admins or made this accessible on the Server Information Tab. e.g. Max-Log-History: 20 Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
