Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
Hi All! My first post here. re: Customer Service I must say, I've been a customer since 2001 and one thing I always noticed about Slim Devices was how incredible their customer service is. My experience is that they really go above and beyond. If you call (650) 210-9400 and speak to a salesperson I'd be very shocked if they didn't resolve your problem very quickly. I think it's easier and quicker if you call and speak to someone as opposed to e-mailing. That's just my two cents. -- ptrainer ptrainer's Profile: http://forums.slimdevices.com/member.php?userid=15896 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
My customer service experience has also been excellent (e.g. had a faulty SB3 about a year ago, which was immediately replaced without any delay or cost to me), which is impressive given that I am in a different hemisphere! -- smc2911 smc2911's Profile: http://forums.slimdevices.com/member.php?userid=4388 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
It's an important point. I have mentioned it lots of times but Logitech have still not got the point. The Yamaha CDRH1500 does not have it, apple tv does not have it, and it makes absolutely no sense at all anyway. I know Logitech love covering their keyboards with buttons no one ever uses but that is not cool anymore (if it ever was). But in thise case it's much much worse because most 99% of users are too dumb to understand that should not use the thing. -- willyhoops willyhoops's Profile: http://forums.slimdevices.com/member.php?userid=10563 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
ptrainer;278211 Wrote: I think it's easier and quicker if you call and speak to someone as opposed to e-mailing. That's just my two cents. This might be the case, however, I'd have to agree with haunyack that it's unacceptable to publish an order status mail address and don't respond within 8 days. Support issues can take longer time, but a simple order status request shouldn't have to take over a week. haunyack, your mail to the orders mail address probably got lost somewhere, but I'm sure someone at Logitech is going to spot this thread as soon as they wake up in US. If they don't, try the orders mail address a second time or use the phone. The forum is really not the correct place to get the status of a specific order. -- erland Erland Isaksson 'My homepage' (http://erland.homeip.net) 'My download page' (http://erland.homeip.net/download) (Developer of 'TrackStat, SQLPlayList, DynamicPlayList, Custom Browse, Custom Scan, Custom Skip, Multi Library and Database Query plugins' (http://wiki.erland.homeip.net/index.php/Category:SlimServer)) erland's Profile: http://forums.slimdevices.com/member.php?userid=3124 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Create Presets?
Ideally, I would like to have a group of presets for Rhapsody, a group for Pandora, and a group for the Sirius Plugin. You mean presets you can select with a single press of a button? Use the Favorites. That's what they're doing. Michael ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops;278214 Wrote: What we really want on this tread is 50 people saying yes logitech please remove the stupid volume control from the analogue out on squeezebox. I won't be one of the 50. Prior to getting a SBC I used a Harmony remote to control my SB3, amp, TV, etc and had the volume control on the Music activity set to control the volume of the amp rather than the SB3, so back then I might have had some sympathy with your perspective, although even then if I had the laptop in front of my it came in handy to be able to drop the volume without finding the remote (e.g. if the phone rang). Now, however, I rarely use the Harmony for music given the power of the SBC and so having the SBC able to control volume is a feature I wouldn't want to lose. -- smc2911 smc2911's Profile: http://forums.slimdevices.com/member.php?userid=4388 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
No response to my various subsequent requests for any info regarding the order. Did you check your spam filter? Those automated mailing systems tend to trigger spam filters as they're not considered real mail agents. Michael ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] squeezecenter - dissapointing
EnochLight;277713 Wrote: Be that as it may, SqueezeCenter is leaps and bounds *FASTER* than the old SlimServer... Not for me :-( I have been using a PowerMac G4 since forever as my server and the interface was slow, but vaguely usable. All other web pages are snappy and render quickly. With SqueezeCenter, it's completely unusable, taking over a minute to load the initial screen, on Firefox or Safari. As soon as I run any other app, music starts to drop out. My guess is that the SqueezeCenter/Browser combination uses more memory than previous versions, especially when rendering the new interface. If you are on older hardware with a smaller RAM footprint, then a lot more swapping goes on. The only way I can use it now is if I ensure that no other apps are running (apart from system apps), but even then the web interface is still painful in the extreme. -- CardinalFang CardinalFang's Profile: http://forums.slimdevices.com/member.php?userid=962 View this thread: http://forums.slimdevices.com/showthread.php?t=44503 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
why kill it? it is useful for some people. if u don't like it, set your prefs to fixed output. whats the big deal? i wouldn't call u a troll however. just misguided. -- MrSinatra www.LION-Radio.org Using: Squeezebox2 w/SC 7.0.1beta - Win XP Pro SP2 - 3.2ghz / 2gig ram - D-Link DIR-655 MrSinatra's Profile: http://forums.slimdevices.com/member.php?userid=2336 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
erland;278215 Wrote: The forum is really not the correct place to get the status of a specific order. Hi erland, Thanks for your input to my plea for help. I agree that one should not have to resort to a public forum in order to resolve a private customer service issue. But, does one really need to make a 4th attempt through recommended channels? No. I need to give my buyer something. He is waiting 8+ days to simply set up his SB3. Jeez...all the convoluted retorts and side-issues! I still do not have a clue about my week old order. Logitech - where are you? Forget this bull, I've had it. Sorry Dave (buyer), all I got from this effott is obsfucation. jeez...who needs the drama? . -- haunyack Transporter - BK 200.2 - Vandersteen 3A Signature C.G. Conn New York Wonder haunyack's Profile: http://forums.slimdevices.com/member.php?userid=9721 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] squeezecenter - dissapointing
I have been using a PowerMac G4 since forever as my server and the interface was slow, but vaguely usable. All other web pages are snappy and render quickly. With SqueezeCenter, it's completely unusable, taking over a minute to load the initial screen, on Firefox or Safari. As soon as I run any other app, music starts to drop out. Ok, let's get this sorted out: we get complaints about SC being slow. But in fact we're talking about two potential sources of slowness here: client (the machine running the browser) and server (machine running SC), though often they are the same. As many are using old or underpowered hardware as their servers (think NAS...), but rather up to date machines on the client side running their browsers, we moved a bit of the load from the server to the client side in the new Default skin. Many of the web page updates that were rendered on the server side in SS are now done in the browser, using JS (player control panel). Thus it can run considerably faster on a NAS powerful client installation, as the NAS doesn't have to work that hard any more. But it can get slower on a slow client, or if the client is run on the same machine as the server. My guess is that the SqueezeCenter/Browser combination uses more memory than previous versions, especially when rendering the new interface. If Memory and CPU cycles. you are on older hardware with a smaller RAM footprint, then a lot more swapping goes on. I'm seeing more of a CPU load problem than RAM. Heavy JS loaded we interfaces only have come up in recent years. Many of the browsers out there aren't optimised for JS execution speed. The only way I can use it now is if I ensure that no other apps are running (apart from system apps), but even then the web interface is still painful in the extreme. But only in Default skin? Classic et al. should be as fine as always. Michael ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] squeezecenter - dissapointing
CardinalFang;278223 Wrote: Not for me :-( I have been using a PowerMac G4 since forever as my server and the interface was slow, but vaguely usable. All other web pages are snappy and render quickly. Have you tried the Classic interface? The new interface loads over my wifi network in under 4 seconds. Classic loads in about 1 second. -- SuperQ SuperQ's Profile: http://forums.slimdevices.com/member.php?userid=2139 View this thread: http://forums.slimdevices.com/showthread.php?t=44503 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
On 11-Mar-08, at 12:32 AM, haunyack wrote: jeez...who needs the drama? I've been wondering the same thing, mate. It's well after hours, so the Logitech order handlers are most likely asleep. Impatience won't really help. Diranged at least has taken note, and may be able to ping the right people, but only during business hours. I'd second the suggestion for using the phone. it's real time, and direct. No generic group emails that end up in a queue. But that too will only work during business hours Pacific (now daylight) time. -kdf ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
Could you check to see if someting has been sent to me or my buyer that might have been missed? please send a pm with the mail address you've been using for the order to Michael at slimdevices dot com. Michael ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Firmware Selector for Mac
Superb - thanks for that RadioClash. I'll give it a try when I'm back home from work. Lefty -- Lefty Lefty's Profile: http://forums.slimdevices.com/member.php?userid=15983 View this thread: http://forums.slimdevices.com/showthread.php?t=44559 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
kdf;278231 Wrote: On 11-Mar-08, at 12:32 AM, haunyack wrote: jeez...who needs the drama? I've been wondering the same thing, mate. It's well after hours, so the Logitech order handlers are most likely asleep. Impatience won't really help. Diranged at least has taken note, and may be able to ping the right people, but only during business hours. I'd second the suggestion for using the phone. it's real time, and direct. No generic group emails that end up in a queue. But that too will only work during business hours Pacific (now daylight) time. -kdf ok kdf, I'll give your suggestion a shot. Thanks for staying with me during my intolerance of the lack of sales support. Do you think 8+ days three email attempts is insufficient effort on my part? I find it ironic that LSMS debited my CC for the cost of merchandise + shipping immediately after placing the order and has responded to to my purchase by ignoring me. . -- haunyack Transporter - BK 200.2 - Vandersteen 3A Signature C.G. Conn New York Wonder haunyack's Profile: http://forums.slimdevices.com/member.php?userid=9721 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
Sorry I have been really busy the last few days, and I just saw this. Your p[laced the order on the 3rd, it shipped on the 4th, and is out for delivery to you as of 3:22 AM EST this morning. You'll get it today. Looking at the email you used in the order, I think you either typed it in wrong, or you aren't checking the right account. In any case all the order confirmation etc. was sent to the email ady you used when you ordered. I'll PM you your tracking number now. Mike -- mvalera Michael Valera Online Communities Manager Logitech Streaming Media Systems slimdevices.com mvalera's Profile: http://forums.slimdevices.com/member.php?userid=11086 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter makes clicking noise (not in music)
Maybe something like this http://forums.slimdevices.com/showthread.php?t=43793 -- PSSO Ole PSSO's Profile: http://forums.slimdevices.com/member.php?userid=11678 View this thread: http://forums.slimdevices.com/showthread.php?t=44579 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
Why kill it? Yes you can find a thread on here where you can hack a file and disable the volume control for good. But 99% of the users are not going to do that and are going to find they have to play with the volume on thier amp and on thier squeezebox to try and get the level they want. and then they are going to switch the channel to the radio and blow their speakers. it's just a totally stupid idea - hifi equipment is desiged to certain specs and 100% output on your player is supposed to be 6 votls. if no one here gets it and no one at logitech gets it either i give up. but before you think i am wrong LOGITECH ASK YOURSELF: why do apple not have a volume on the apple tv? do you think you are as smart as steve jobbs? i don't think so why does the denon ipod dock disable the ipod volume control and fix the level correctly? (what do most people buy instead of a squeezebox - an ipod dock of course) why does your cd player not have a volume control? logitech you got to stop listening to the nutters on this forum who all want xyz. think about the average user and make his life simple. do you you really think that Grandma is going to telnet into her dodgy qnap and edit various text files in vi (notepad can't see the line ends) before she can leave her computer off at night You must be barking mad -- willyhoops willyhoops's Profile: http://forums.slimdevices.com/member.php?userid=10563 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
mvalera;278236 Wrote: Sorry I have been really busy the last few days, and I just saw this. Your order shipped on the 4th, is out for delivery to you as of 3:22 AM. You'll get it tomorrow. Looking at the email you used in the order, I think you either typed it in wrong, or you aren't checking the right account. In any case all the order confirmation etc. was sent to the email ady you used when you ordered. I'll PM you your tracking number now. Mike Thanks Mike. I don't believe I got it wrong on the order. Would you please pm me with a copy of the original order (which I have not received as yet) so that I can verify info? Cheers! - former Lord Of The Web. . -- haunyack Transporter - BK 200.2 - Vandersteen 3A Signature C.G. Conn New York Wonder haunyack's Profile: http://forums.slimdevices.com/member.php?userid=9721 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] I love my Squeezebox!
Ditto just about all of the above. I missed the Slimp3 model (had a Barix Exstreamer at the time) but have gone through SB1-3 and it's far and away the best piece of equipment I've purchased - both VFM and functionality-wise. I rarely use the radio functions but the ability to have all my music on-tap, if I can't decide what I want I can randomise tracks or albums and let the thing decide for me, etc. Magic!! -- Rangdo GRONDA GRONDA SB3 Benchmark DAC1 Bel Canto S300iu MA GR20 Rangdo's Profile: http://forums.slimdevices.com/member.php?userid=5238 View this thread: http://forums.slimdevices.com/showthread.php?t=44569 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
On 11-Mar-08, at 12:59 AM, haunyack wrote: Do you think 8+ days three email attempts is insufficient effort on my part? no, I think it is entirely expected that a response should be had in that time. It is also not hard to believe that several things can get in the way of that when it's just email. It's all a matter of priority. If this matters to you, which it clearly does, phone is much more direct. Case in point: before Christmas, I had an issue with an order from BestBuy here in canada. They had shipped, but Canada Post showed no activity two weeks after the ship date. Two more weeks of emailing and nothing. Then after my three attempts at making email contact...I had nothing. Three days later, I got two automated acknowledgements of my first two emails and a response to the third stating that a trace had been put on the package and I'd have further info in 10 days. No idea why it took so long, or why it all came at once, but I was on vacation so didn't care to do much more than email. Had I returned home with still no response, a trip to the local store was the plan. Clearly your desired result is to get a nice new remote for your customer. It is in your customer's best interests that you be patient and let this thread work through to the right people, or take every measure available to you to make direct contact in order to achieve your desired result. Walking away in anger may seem right, right now, but it doesn't server your customer. I'm sure it's all going to work out ok. -k ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
Michael Herger;278221 Wrote: No response to my various subsequent requests for any info regarding the order. Did you check your spam filter? Those automated mailing systems tend to trigger spam filters as they're not considered real mail agents. Michael I recently could not receive my SN password - I have a Hotmail account - and noticed people with Yahoo have had similar experiences. Nothing in the junkbox etc. When I emailed technical support through the website I received a very prompt response as I always have and the issue was solved immediately. I have never ordered directly from SD but when I once had a defective remote they were very proactive in offering to replace it and far more concerned about customer service than exact warranty stipulations. So perhaps this is more a problem with filters and automated responses than customer service -- James_B James_B's Profile: http://forums.slimdevices.com/member.php?userid=11309 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
why does your cd player not have a volume control? Mine does, but only for the analog out. Tom ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
On 11-Mar-08, at 1:05 AM, willyhoops wrote: Why kill it? Yes you can find a thread on here where you can hack a file and disable the volume control for good. But 99% of the user :ove to see that stat backed up with data :) Sorry, but I use it all the time. I guess that means you now need 99 other people who think it's utterly useless. S'ok, I'll wait. -kdf,complete and total nutter (that's why I'm still here) ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Scanning process improved in SC7?
In SlimServer, I think error handling in the scanning process is not very good... It is hard to find out if there were any errors. How is the error handling in the scanning process in the new SqueezeCenter 7? Will it display its status and show any errors in the web gui? -- sand Two Squeezebox 3 QNAP TS-109 Seagate ES 500GB SlimServer Version: 6.5.4 - 12568 - Debian - EN - utf8 Server IP address: 192.168.1.4 Perl Version: 5.8.8 arm-linux-gnu-thread-multi MySQL Version: 5.0.41 sand's Profile: http://forums.slimdevices.com/member.php?userid=9856 View this thread: http://forums.slimdevices.com/showthread.php?t=44583 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops;278238 Wrote: logitech you got to stop listening to the nutters on this forum who all want xyz. think about the average user and make his life simple. do you you really think that Grandma is going to telnet into her dodgy qnap and edit various text files in vi (notepad can't see the line ends) before she can leave her computer off at night You must be barking madI'm sorry, but I don't see the problem...seems you're intelligent enough to figure that you can set the SB output to 100% and then use your preamp as your volume control, but not intelligent enough to trust yourself to leave the volume control on the remote alone afterward. In addition, not all of us have preamps in the signal path so we DO use the remote's volume control to adjust listening level. -- egd All music also sounded completly different , and extremly musical. egd's Profile: http://forums.slimdevices.com/member.php?userid=3425 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
MrSinatra;278224 Wrote: why kill it? it is useful for some people. if u don't like it, set your prefs to fixed output. whats the big deal? i wouldn't call u a troll however. just misguided. I personally do not mind the volume controls on the box, but I do not use them. I set the volume to max and use the amplifer volume control instead. I do know a lot of people (parent generation) that get confused with what for me is a very simple interface. For them it makes no sense that the volume can be adjusted several places (but I do understand the usefulness if the device is hooked up to active speakers with no remote volume control capability). Remote controls have generally for far too long been excluded from proper and simple design. I have not used the new Controller yet, but I am sure it is a big step in the right direction. -- Espen Espen's Profile: http://forums.slimdevices.com/member.php?userid=15057 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops wrote: LOGITECH ASK YOURSELF: why do apple not have a volume on the apple tv? do you think you are as smart as steve jobbs? i don't think so why does the denon ipod dock disable the ipod volume control and fix the level correctly? (what do most people buy instead of a squeezebox - an ipod dock of course) why does your cd player not have a volume control? You lack imagination. Without a volume control, how do I change the volume on my powered speakers? Without an SB3 volume control, how do I change the hidden T-Amp's volume in the bed room? By getting out of bed and turning the wheel? If Logitech would leave out the volume controls I would be very disappointed. I hate the semi-religious way some people talk about 'apple'. Regards, Peter ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
kdf;278242 Wrote: On 11-Mar-08, at 12:59 AM, haunyack wrote: Do you think 8+ days three email attempts is insufficient effort on my part? no, I think it is entirely expected that a response should be had in that time. It is also not hard to believe that several things can get in the way of that when it's just email. It's all a matter of priority. If this matters to you, which it clearly does, phone is much more direct. Case in point: before Christmas, I had an issue with an order from BestBuy here in canada. They had shipped, but Canada Post showed no activity two weeks after the ship date. Two more weeks of emailing and nothing. Then after my three attempts at making email contact...I had nothing. Three days later, I got two automated acknowledgements of my first two emails and a response to the third stating that a trace had been put on the package and I'd have further info in 10 days. No idea why it took so long, or why it all came at once, but I was on vacation so didn't care to do much more than email. Had I returned home with still no response, a trip to the local store was the plan. Clearly your desired result is to get a nice new remote for your customer. It is in your customer's best interests that you be patient and let this thread work through to the right people, or take every measure available to you to make direct contact in order to achieve your desired result. Walking away in anger may seem right, right now, but it doesn't server your customer. I'm sure it's all going to work out ok. -k Thanks -k, No anger - just realize that emotions cannot always be judged through text. I was not looking for a lecture, just results. As you have not provided any results, I'll just thank you for your interest and wait for this issue to be resolved. Posting here surely has already had better results that waiting in silence. btw - I spent 30+ years in the C.S. field and understand that people have communication preferences. So do I. Thanks again for your interest contribution. Cheers! . -- haunyack Transporter - BK 200.2 - Vandersteen 3A Signature C.G. Conn New York Wonder haunyack's Profile: http://forums.slimdevices.com/member.php?userid=9721 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
It's a lonely world -- willyhoops willyhoops's Profile: http://forums.slimdevices.com/member.php?userid=10563 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
haunyack;278240 Wrote: Thanks Mike. I don't believe I got it wrong on the order. Would you please pm me with a copy of the original order (which I have not received as yet) so that I can verify info? Cheers! - former Lord Of The Web. . I'll ask Matt in sales to do that tomorrow. He knows the secure order system better than I do. Mike -- mvalera Michael Valera Online Communities Manager Logitech Streaming Media Systems slimdevices.com mvalera's Profile: http://forums.slimdevices.com/member.php?userid=11086 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] I love my Squeezebox!
Deano;278128 Wrote: I love the look of the new Controller and will get one eventually, no doubt! I'd like to say thanks. This forum is a fantastic resource. I love the product, more than any other electronic item I have ever bought. It's certainly given me more pleasure than any other and it just keeps improving. Indeed. So nice to finally ditch CDs and not have to rely on a noisy PC etc. I have two sets now, and there will be three in a short time. -- Espen Espen's Profile: http://forums.slimdevices.com/member.php?userid=15057 View this thread: http://forums.slimdevices.com/showthread.php?t=44569 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
erland;278215 Wrote: This might be the case, however, I'd have to agree with haunyack that it's unacceptable to publish an order status mail address and don't respond within 8 days. Support issues can take longer time, but a simple order status request shouldn't have to take over a week. haunyack, your mail to the orders mail address probably got lost somewhere, but I'm sure someone at Logitech is going to spot this thread as soon as they wake up in US. If they don't, try the orders mail address a second time or use the phone. The forum is really not the correct place to get the status of a specific order. I agree with that as well. It's just that haunyack seemed really distressed about his client not having a remote and I just thought a brief phone call would be the quickest way to resolve the issue... and again, my experience with Slim Devices customer service by phone has been exemplary. Sometimes we get so stuck on a specific (such as not getting an email response - which could have a host of reasons behind it) while ignoring the easiest solution on priciple. Why get yourself all worked up over 8 days waiting for an electronic response when you can speak to a living, breathing person in real time for an immediate response? That's all I was thinking. No disrespect to haunyack's frustrating experience which is valid. :-) -- ptrainer ptrainer's Profile: http://forums.slimdevices.com/member.php?userid=15896 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
mvalera;278252 Wrote: I'll ask Matt in sales to do that tomorrow. He knows the secure order system better than I do. Mike Ah - music to my ears ( can I transcode that and play it on my TP? ) Thanks Dude! . -- haunyack Transporter - BK 200.2 - Vandersteen 3A Signature C.G. Conn New York Wonder haunyack's Profile: http://forums.slimdevices.com/member.php?userid=9721 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Announcing the Squeezebox Duet
Any idea when the Duets might arrive in Spain? I can't pre-order from anybody that I can find and none of the shops know anything. -- Miggles Miggles's Profile: http://forums.slimdevices.com/member.php?userid=15818 View this thread: http://forums.slimdevices.com/showthread.php?t=41813 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Just got a Transporter... on loan.
bhaagensen;278001 Wrote: But to finish of, the overall tonal balance is to the hard side, and the sound is somewhat forward. Interesting. I felt that (compared to my SB2) the Transporter's sound was noticably warmer. (In fact on first listening, I thought it sounded a bit thick). Which outputs are you using? Maybe this could be a difference between the balanced and unbalanced outputs (I use the balanced outputs, feeding balanced power amps). -- cliveb Transporter - ATC SCM100A cliveb's Profile: http://forums.slimdevices.com/member.php?userid=348 View this thread: http://forums.slimdevices.com/showthread.php?t=43991 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Firmware Selector for Mac
Does anyone know where I can download old firmware versions? Lefty -- Lefty Densen B400xs, Linn LP12/Ittok/10x5, SB3/Beresford DAC, AVI Lab Series Integrated, PMC GB1 Lefty's Profile: http://forums.slimdevices.com/member.php?userid=15983 View this thread: http://forums.slimdevices.com/showthread.php?t=44559 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Scanning process improved in SC7?
How is the error handling in the scanning process in the new SqueezeCenter 7? Will it display its status and show any errors in the web gui? It's not in 7.0, but planned for a later 7.x release. -- Michael ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops;278251 Wrote: Powered speakers... the downmarket things you plug into your computer which don't have a remote volume becuase you adjust it on the computer.ROFLMAO...do you have any idea what you're ranting about? -- egd All music also sounded completly different , and extremly musical. egd's Profile: http://forums.slimdevices.com/member.php?userid=3425 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops;278238 Wrote: But 99% of the users are not going to do that and are going to find they have to play with the volume on thier amp and on thier squeezebox to try and get the level they want. and then they are going to switch the channel to the radio and blow their speakers etc. and they are going to use a volume button if you give it to them like silly smc2911. it's just a totally stupid idea - hifi equipment is desiged to certain specs and 100% output on your player is supposed to be 6 votls. if no one here gets it and no one at logitech gets it either i give up.Feel free to think what I'm doing is silly, but I struggle to see why it should worry you that I do something you consider silly: you can do your own thing after all. -- smc2911 smc2911's Profile: http://forums.slimdevices.com/member.php?userid=4388 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
haunyack wrote: Just a stupid story about a stupid mistake that could be made by any stupid induvidual or company. You're the guy who posted the drunken rant about how you lost all your music at a party using beta software, aren't you? Bit of a pattern developing here, isn't there? R. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Just got a Transporter... on loan.
cliveb;278262 Wrote: (I use the balanced outputs, feeding balanced power amps). Same here...detail is of course on the forefront, but the warmth provides a nice counterbalance. Maybe it's the amp. My Rotel (RCA in-out) is extremely forward and a bit bright compared to my BK (Balanced in-out) which conveys the detail but is reserved (warm). . -- haunyack Transporter - BK 200.2 - Vandersteen 3A Signature C.G. Conn New York Wonder haunyack's Profile: http://forums.slimdevices.com/member.php?userid=9721 View this thread: http://forums.slimdevices.com/showthread.php?t=43991 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Inconsistent scanning of the music library
something has changed and it doesn't work the same way everytime it does a scan, as shown in my first post - which I think is a problem. I'm surprised more people haven't seen this problem. I spent many hours trying to get this to work and the only way I could get SC to reliably scan VA albums was to create a compilation tag, no big deal once you figure it out but I'm pretty sure this isn't how it's meant to work. -- killie99 Musical Fidelity KW250S, Impulse H2 speakers oh, and an SB3 killie99's Profile: http://forums.slimdevices.com/member.php?userid=8337 View this thread: http://forums.slimdevices.com/showthread.php?t=44092 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Incorrect time displayed
cycloid;278016 Wrote: I would like to fix it - it's bugging me... but again I am wary of solutions I don't understand. Can anyone help? or should I just wait until the clocks change! I'm feeling the same as you, I don't like changing things unless I fully understand what I'm doing. I like to use the clock on my SB3, its now getting somewhat annoying seeing the wrong time Terry -- TerryHawkins TerryHawkins's Profile: http://forums.slimdevices.com/member.php?userid=11635 View this thread: http://forums.slimdevices.com/showthread.php?t=44481 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
egd wrote: willyhoops;278251 Wrote: Powered speakers... the downmarket things you plug into your computer which don't have a remote volume becuase you adjust it on the computer. ROFLMAO...do you have any idea what you're ranting about? Heh, that is quite clearly a rhetorical question, as the answer is rather obvious! R. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
Imagine my distress. Imagine you are Logitech and have just sold an SB3 to a paying customer. The unit arrives fully and professionally packaged. The buyer installs Squeezecenter, plugs in the hardware, sets up the wireless config with the REMOTE and scans his library. Within hours (or minutes) he is listening to music on his home audio system. Bravo Logitech! ok, Imagine you are me and have just sold an SB3 to a paying customer. The unit arrives (almost) fully and professionally packaged. The buyer installs Squeezecenter, plugs in the hardware, does not set up the wireless config because there is NO REMOTE! The stupid seller did not ship the damn REMOTE! The stupid seller realized within minutes after shipping that he did not ship the stupid remote and contacts the buyer to inform him of his stupid error. Then, after searching high and low, cannot find the original SB3 remote (been using the slick backlit remote that came with his TP). Stupid seller then informs buyer that he has lost the stupid remote and has ordered a replacement through Logitech and will have it shipped directly to him and forward the shipping info when received. The stupid seller hears nothing from stupid Logitech. The buyer hears from stupid seller nothing heard from stupid Logitech. Stupid Logitech says nothing (stupidly). Stupid seller embarrassed for stupid Logitech and himself. Stupid seller tries to remedy the stupid situation, but no respose. Stupid seller looking real stupid now. Stupid seller becomes even more stupid by posting on the stupid SD forum. Gets a bunch of stupid replies. Stupid is as stupid does. Finally, Mike M. at Logitech notifies stupid seller and offers to investigate the stupid problem. Stupid seller finally has something to tell his buyer...that yes indeed their IS a tracking number and YES the order was shipped. Moral here? No. Just a stupid story about a stupid mistake that could be made by any stupid induvidual or company. . -- haunyack Transporter - BK 200.2 - Vandersteen 3A Signature C.G. Conn New York Wonder haunyack's Profile: http://forums.slimdevices.com/member.php?userid=9721 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Announcing the Squeezebox Duet
Michael Herger;278268 Wrote: What about the Logitech site? http://www.logitech.com/index.cfm/speakers_audio/wireless_music_systems/cl=es,es Michael I'm already signed up for notification but no notice of anything so far, and nobody that I ask knows anything. I thought maybe someone who knows something about the shipping to Europe might post on here. -- Miggles Miggles's Profile: http://forums.slimdevices.com/member.php?userid=15818 View this thread: http://forums.slimdevices.com/showthread.php?t=41813 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops;278251 Wrote: Powered speakers... the downmarket things you plug into your computer which don't have a remote volume becuase you adjust it on the computer. i agree in this case the volume control is a very nice feature. on the other hand the many more people (?) who have a hifi with line in are changing the volume when they shouldn't be. however, if that market is very large i am wrong. i am really sorry, i didn't think about the computer speakers setup until now. i have never seen anyone do that in the uk- but maybe its more popular in the states. I for one am glad there is a volume control all three of my SB3s are connected to either (a) Audioengine A2s which do have a volume control on the back but as they are up on high shelves in the kitchen prefer to use the remote for the SB3 (b) directly into a Linn power amp attached to Acoustat electrostatic panels, I don't think these are classed as downmarket but maybe I am wrong! And this is the way the TP will be when I get round to buying one. And yes I do live in the UK! -- MuckleEck Alasdair 3 SB3s - Linn - Acoustat - AudioEngine 2 - Cambridge Audio 640R - Mordaunt Short MuckleEck's Profile: http://forums.slimdevices.com/member.php?userid=11301 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Announcing the Squeezebox Duet
Any idea when the Duets might arrive in Spain? I can't pre-order from anybody that I can find and none of the shops know anything. What about the Logitech site? http://www.logitech.com/index.cfm/speakers_audio/wireless_music_systems/cl=es,es -- Michael ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
amazon.co.uk squeezebox duet product description: Product Description Listen to the music you love in any room in your home Music everywhere Connect the Squeezebox Receiver to your stereo or powered speakers and create a musical oasis OK I am really wrong. Maybe this is the way most people use it- I didn't know that. So the stereo market is not so important. This is why on the Sonos web site: http://www.sonos.com/products/zoneplayers/zp80/features.htm Analog and digital audio output Enjoy your music anywhere by connecting to your home theater receiver or amplifier with analog, optical and coaxial digital audio outputs. We also provide fixed or variable audio output volume control. But the Squeezebox does not bother, has only variable volume, and mostly sell to the power speaker market. And transporter users or those in the know can get around the problem by editing some config files. Only the variable volume on the digital out makes no sense since that is only used by pros. - smc2911 if you are using powered speakers its fine. it's only an issue if you have the line out going to a stereo which then adjusts the signal to the voltage you want for your speakers acording to the way you have set the volume knob. -- willyhoops willyhoops's Profile: http://forums.slimdevices.com/member.php?userid=10563 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] SB 3 Wireless Problems
I have had a Squeezebox v3 for a year or so, connected wirelessly with no problems. Just this morning, I discovered that the wireless signal strength had suddenly dropped to 41% and I was getting a test throughput of less than 50% at 128kbps. Plainly no good. I tried all the obvious things: netstumbler showed no change in local interfering networks, I tried changing the channel, resetting my router to factory defaults: no good. Finally in desperation I reset my Squeezebox to factory defaults. Bingo - it's working again. But what went wrong? The day before yesterday I upgraded to SC 7 and my firmware went from 81 (I think, or thereabouts) to 86. Is that a coincidence or is there possibly some wireless issues in the new firmware? I'm using WPA, if that is relevant. Any ideas? -- bstrulo bstrulo's Profile: http://forums.slimdevices.com/member.php?userid=15997 View this thread: http://forums.slimdevices.com/showthread.php?t=44589 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Swedish Radio as OPML
If you're not particularly interested in Swedish Radio, you can safely stop reading now. I have recently been in contact with the support at Swedish Radio ([EMAIL PROTECTED]), asking whether it be possible for them to provide an OPML resource for their podcasts, the way NPR does (http://www.npr.org/rss/podcast/opml.php). They very quickly and very politely replied that my email had doubled the number of requests for this feature. They are not against implementing this, but need to investigate the demand and maintenance cost of providing it. The demand side of the equation is where you might help. If you feel the need for such a feature, please drop a line to the above-mentioned address, telling them you would appreciate if they implement such a thing. For those who haven't tried it, and OPML file from sr.se would make it possible to make all the sr podcasts browsable from the Squeezebox (or equivalent) in one sweep. Thanks! -- strindberg strindberg's Profile: http://forums.slimdevices.com/member.php?userid=11265 View this thread: http://forums.slimdevices.com/showthread.php?t=44590 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops: can you explain what the fundamental problem with volume control is, other than that it is not cool anymore? I have read elsewhere that it is advisable to have full volume on the digital out, but what's the problem for the analog out? -- smc2911 smc2911's Profile: http://forums.slimdevices.com/member.php?userid=4388 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
But the Squeezebox does not bother, has only variable volume, and You can fix the digital out's volume. -- Michael ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops;278293 Wrote: OK I am really wrong. Maybe this is the way most people use it- I didn't know that. So the stereo market is not so important.Now you're swinging too far the other way: I certainly think that the stereo market is important. Personally I use my SB3 via the stereo (although I am considering powered speakers for the SBR). Maybe I *am* silly, but I still don't think you've explained why controlling volume on the SB is a problem. -- smc2911 smc2911's Profile: http://forums.slimdevices.com/member.php?userid=4388 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
yes if you use a stero and the volume control you are making a big mistake. in your case (maybe you are only a small part of the logitech market however) you have significantly reduced sound quality becuase logitech gave you a stupid setup and or did not explain it properly. do you understand it now? in your case, logitech have screwed you! now you can get round this problem, if you don't mind editing the linux config files, using the info i posted before. or just make sure the volume is at max and check it from time to time in case the wife changed it. i guess that is what most people do. (unless they changed the functionality of the latest version of slimserver) -- willyhoops willyhoops's Profile: http://forums.slimdevices.com/member.php?userid=10563 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
ok maybe i am wrong on the exact details but smc2911 i will try and calculate just how bad the quality of your squeezebox playback has been the last few years. using: http://www.gcaudio.com/resources/howtos/voltageloudness.html To get a doubling of loudness, it is important to note that an increase of 10dB is necessary. And to reproduce that volume through our loudspeakers, note that we require ten times more power from the amplifier, which is voltage increase of 3.16 times. If your stereo volume is set to a point where at squeezebox music keeps the party ticking... now if in normal listening it is say half as loud... then i think you are going to drop from 16 bit resolution to one third of that. but anyone can correct me if they like... its not really my area either way at least i now have one LOGITECH PLEASE GET RID OF THE VOLUME BUTTON - YOU MESSED ME UP FOR YEARS AND I DIDN'T EVENT KNOW IT UNTIL NOW -- willyhoops willyhoops's Profile: http://forums.slimdevices.com/member.php?userid=10563 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops;278303 Wrote: LOGITECH PLEASE GET RID OF THE VOLUME BUTTON - YOU MESSED ME UP FOR YEARS AND I DIDN'T EVENT KNOW IT UNTIL NOWclearly in your case ignorance is bliss and it seems you'd prefer it remains this way. we cannot help you if you don't want to be helped. your misconceptions have been extensively covered in numerous threads. do yourself a favour and take the time to read them. -- egd willyhoops;278251 Wrote: Powered speakers... the downmarket things you plug into your computer which don't have a remote volume becuase you adjust it on the computer. i agree in this case the volume control is a very nice feature. egd's Profile: http://forums.slimdevices.com/member.php?userid=3425 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops wrote: ok maybe i am wrong on the exact details Heh, you can say that again, without the maybe, and perhaps adding a completely. but smc2911 i will try and calculate just how bad the quality of your squeezebox playback has been the last few years. using: http://www.gcaudio.com/resources/howtos/voltageloudness.html To get a doubling of loudness, it is important to note that an increase of 10dB is necessary. And to reproduce that volume through our loudspeakers, note that we require ten times more power from the amplifier, which is voltage increase of 3.16 times. If your stereo volume is set to a point where at squeezebox music keeps the party ticking... now if in normal listening it is say half as loud... I'm sorry, but what has that got to do with anything? then i think you are going to drop from 16 bit resolution to one third of that. but anyone can correct me if they like... its not really my area Actually, the Squeezebox uses 24-bit processing. So you can drop 8 bits without losing any resolution. either way at least i now have one LOGITECH PLEASE GET RID OF THE VOLUME BUTTON - YOU MESSED ME UP FOR YEARS AND I DIDN'T EVENT KNOW IT UNTIL NOW Oh dear oh dear. You seem to be rather confused about this issue. Let's put aside the fact that you can just set the Squeezebox to maximum volume to get the same effect as a fixed output (really, you can, the volume control is done digitally, the analogue out is fixed). Just how exactly do you think Logitech has messed you up for years? R. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
I don;t think you work for Logitech... manger of a mac donalds? -- willyhoops willyhoops's Profile: http://forums.slimdevices.com/member.php?userid=10563 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
pfurrie;278304 Wrote: I've read through this thread, and am a bit confused: Why should the good support experiences of several Slim Device customers negate haunyack's current issue? They don't. My purpose of butting in was to corroborate the suggestion that the problem might be with spam filters and automated emails - something that could be looked at. I am not sure what your motive is. Its reasonable to be annoyed if you don't get the service you expect. But it is also reasonable to suggest picking up the phone to solve a problem - systems fail on occasion. Perhaps enough has now been said on this topic since the remote should be delivered today and SD are now involved? -- James_B James_B's Profile: http://forums.slimdevices.com/member.php?userid=11309 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
The point is, he would have got an immediate response if he had called on the phone instead of ranting on here. His order shipped the day after he placed it but he did not receive the confirmation email(s) because of a problem with the email address. I use email heavily, and most of the time it's just fine. But if I'm not getting a response from someone I'll pick up the phone. email cannot be relied on, even in this day and age. R. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
I've read through this thread, and am a bit confused: Why should the good support experiences of several Slim Device customers negate haunyack's current issue? They don't. And why should a forum called General Discussion (The Kitchen Sink) be an innappropriate place to post these issues? If there is a better forum in which to post, point it out. Yes, I love my Squeezebox as much as the next person, and yes, I've had good tech support experiences with Slim Devices in the past. But why should haunyack have to resort to calling (on their schedule) rather than emailing (on his schedule)? Isn't Logitech a Tech company? Don't they provide information and sales online? Don't they support the use of email? And if haunyack emailed them asking for help, even *if* it posted the incorrect email address during his order, the response to the subsequent queries should have been replied the address from where he posted the requests, removing questions of a wrong address and very probably also removing any issues of spam filters interferring. haunyack's intention was to shine a public light on the issue in order to get his problem resolved, after having attempted to do this in the more mannerly method of private email to the company. Why get irrate over his bad fortune? Why lecture him regarding how he can't possibly put down the support of a company which isn't doing right in this case? Isn't it possible to consider that the Slim Devices support have changed with aquisition by Logitech? I can understand some mixup in the order, but then Logitech/Slim Devices should have been able to answer the follow-up emails. -- pfurrie pfurrie's Profile: http://forums.slimdevices.com/member.php?userid=2808 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
gee you are not reading it... not me they messed up. are you understanding what i am saying... if 6v is the max level that when it comes out of his hifi makes a party kick... then one third of that will be the level for normal listening... imagine the line in had an analogue to digital convertor on it... then one third of the resolution would be lost. ok it does not have a a a/d... instead it uses analouge gain... but the noise and resolution must come into it... -- willyhoops willyhoops's Profile: http://forums.slimdevices.com/member.php?userid=10563 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Announcing the Squeezebox Duet
Still none here in Switerland .. Common Michael .. throw us a bone. When will logitech be shipping worldwide? I was just about to order from the SD web site (to someone in the states) but want the full warranty.. (AND my question about the power supply was never answered..) -- Sike Sike's Profile: http://forums.slimdevices.com/member.php?userid=2458 View this thread: http://forums.slimdevices.com/showthread.php?t=41813 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Announcing the Squeezebox Duet
Still none here in Switerland .. Common Michael .. throw us a bone. When will logitech be shipping worldwide? All I know is that they should have started last week (even before the US). No idea why they don't (if they don't). I was just about to order from the SD web site (to someone in the states) but want the full warranty.. (AND my question about the power supply was never answered..) What question? -- Michael ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
Posted before I saw Robin's reply: sounds like I was wrong about bits if the volume adjustment is done in the digital domain, but I still struggle to see the problem here. -- smc2911 smc2911's Profile: http://forums.slimdevices.com/member.php?userid=4388 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
Haunyhack. At least you can order a backlit remote! We *international customers have no way of ordering a replacment remote, or indeed any SlimDevices accessories at all. I need a new backlit remote and have ended up with an incident number at Logitech support in my attempts to get one (after being supplied with two incorrect phone numbers by the Logitech web site). My two emails to [EMAIL PROTECTED] went unanswered. To have to ring the States from the UK seems a bit much to expect. MC -- ModelCitizen Somewhere, something incredible is waiting to be known. It's the music, stupid. http://www.last.fm/user/ModelCitizen ModelCitizen's Profile: http://forums.slimdevices.com/member.php?userid=446 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
yes the volume adjustment in done in the digital domain -- willyhoops willyhoops's Profile: http://forums.slimdevices.com/member.php?userid=10563 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops;278309 Wrote: egd, I don't think you work for Logitech do you? you also don't get it. so please leave the thread aloneheh, you're right, I use active speakers so clearly I have no idea what you or I are on about. :P -- egd Internet forums: conclusive proof depth of gene pool is indeed variable, monkeys can be taught to cut code, and world peace is utterly unrealistic... egd's Profile: http://forums.slimdevices.com/member.php?userid=3425 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops wrote: gee you are not reading it... not me they messed up. Er, I am reading it. I'm obviously not understanding you very well. are you understanding what i am saying... if 6v is the max level that when it comes out of his hifi makes a party kick... then one third of that will be the level for normal listening... imagine the line in had an analogue to digital convertor on it... then one third of the resolution would be lost. CD audio is (generally) 16-bit. The Squeezebox uses 24-bit processing. This is means that the volume can be reduced by a whole 8 bits without losing any resolution. Here's an example using 4-bits / 8 bits: Original 4-bit audio: Processed as 8-bit audio: Half the volume : 0000 Half the volume : 0000 Half the volume : 0000 Half the volume : Notice, we've now reduced the volume significantly and have still not lost any resolution. ok it does not have a a a/d... instead it uses analouge gain... but the noise and resolution must come into it... No, it uses digital gain. The analogue gain is fixed (for best S/N ratio). I'll say it again - if you want fixed (maximum) output from the SB just turn up the volume to full and forget about it. You are not losing anything. Let's look at your example another way: are you understanding what i am saying... if 6v is the max level that when it comes out of his hifi makes a party kick... then one third of that will be the level for normal listening... imagine the line in had an analogue to digital convertor on it... then one third of the resolution would be lost. So, imagine your SB output is set to maximum, and your amplifier volume control is set to whatever level required to make a party kick. For normal listening (one third of that) simply turn the amplifier volume down. Easy. R. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
smc2911 i guess the 16 bit signal gets the volume level applied to it and then it get output directy in one place, and then upscaled and output as analogue in the other place. but it would be possible to build a computer soundcard that applied the final volume adjustmet in the analogue domain after all the signal processing and mixing etc... and then if you put that into your powered speakers the quality would be fine for most sensible volume settings. i am not sure how out creative labs sound etc cards work -- willyhoops willyhoops's Profile: http://forums.slimdevices.com/member.php?userid=10563 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
I followed the link, but I don't see how it applies to the SB volume control. If I use analog out and use the squeezebox remote to turn the volume down, how is that different to using the volume on the amp? Since it's in the analog stage, talking about bits being lost wouldn't seem to apply. Maybe someone with more technical knowledge needs to step in to clarify the matter. -- smc2911 smc2911's Profile: http://forums.slimdevices.com/member.php?userid=4388 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops;277907 Wrote: Anyone noticed the Apple TV has no volume control? Yes, and it annoys my wife and I that we have to juggle two remotes with our AppleTV. We have chosen to use a Harmony remote from a company that understands how consumers use their streaming products. -- twylie Thecus N5200 - transporter - Krell KRC2 - 4 x nuforce 8b - Von Schweikert VR-4 Gen III Thecus N5200 - SB3 - Monarchy DIP - Monarchy Super DIP - Monarchy 18b - AES 845 monos - Sonus Faber Concertos / Audio Physic Sparks twylie's Profile: http://forums.slimdevices.com/member.php?userid=956 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
if you are worried that you blow your speakers when changing from SB to another source. http://www.tux.org/~peterw/slim/VolumeLock.html It's easily found in the PlugIn page also. http://wiki.slimdevices.com/index.cgi?PluginsAudio I use the analog output and set the volume to 100% and lock it with the plugin. No coding, no installation. Just drop it in the pluginfolder and restart. -- bernt http://www.last.fm/user/ottovonkopp/ bernt's Profile: http://forums.slimdevices.com/member.php?userid=1342 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
smc2911;278319 Wrote: The point of posting about good experience is not to negate haunyack's particular frustrations (I'm sure it won't help), but to provide balance to visitors to this forum who may be trying to get a sense of the product and the company. It would be unfortunate if they concluded that customer service is consistently sub-standard. It's cool that you like the product and want to let people know. However, if I were a potential new customer, I'd come away from that exchange with the impression that user community isn't particularly helpful. You were replying to him (haunyack), not to some potential visitors. And for the person who wonders what *my* motivation is for writing in this thread, it is to help side with the person who seems to be unjustly railed upon for expressing his problems with Slim Devices. This seems as good a place to vent as any, and no company is so good that they shouldn't be due some public scrutiny at some time. The smart company can profit from those occasions by also showing how they can publically admit the issue graciously and then take care of their customer. This is how Lexus built up a great support reputation during their first auto recall some years ago. Instead of hiding the issue, they quickly acknowledged it, and then went out of their way to remedy it. Those customers who bought those early Lexus automobiles then weren't thinking they had lemons, but had good cars (as they were now fixed) AND were connected with a car company with superlative customer service. All the good past experience with a company means nothing if they can't help you today. -- pfurrie pfurrie's Profile: http://forums.slimdevices.com/member.php?userid=2808 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
ModelCitizen;278317 Wrote: Haunyhack. At least you can order a backlit remote! We *international customers have no way of ordering a replacment remote, or indeed any SlimDevices accessories at all. I need a new backlit remote and have ended up with an incident number at Logitech support in my attempts to get one (after being supplied with two incorrect phone numbers by the Logitech web site). My two emails to [EMAIL PROTECTED] went unanswered. To have to ring the States from the UK seems a bit much to expect. MC I went through the same process as I just wanted a spare remote and am living in the Netherlands. Called Logitech and no service regarding this. Eventually they told me I could order one on the slimdevices site. I asked them to hold the line while checking it out and told them that slimdevices don't do shipping to europe. Asking them to place the order and facilitate the shipping for me went unheard. So my conclusion was that Logitech is shipping and selling the squeezebox products but don't deliver the additional support services as should be done like slimdevices do in the US. I also found out that Logitech has no customer service for filling complaints. No web form, no phone number, nothing besides the product support line but they don't take complaints. The only service offered is when the remote gets broken, the whole unit will be replaced (as reported by Logitech). I find it kind of strange to replace a 299 unit if the 20 remote is broken but ok thats how is works. I am notting flaming Logitech here but from the various forum treads I think there is a great difference in support in the US vs other countries. Don't know if this can be related to Slimdevices vs Logitech but it is remarkable. While surfing around I found a wonderfull store (www.wifisound.nl) which sells all kinds of streaming media products. Called them in a final attempt for a new remote; answer, sure, no problem, which one would you like, the backlit or the regular version. Price was also conform slimdevices site. They only ship in the benelux though but you could give them a call. There are really nice guys with great service. Maybe even so that they will ship one... -- SilverRS8 Author of -'AlbumCatalogCreator' (http://www.vanholt.nl/acc/acc.htm)- for SqueezeCenter SlimServer SilverRS8's Profile: http://forums.slimdevices.com/member.php?userid=12818 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
ModelCitizen;278317 Wrote: Haunyhack. At least you can order a backlit remote! We *international customers have no way of ordering a replacment remote, or indeed any SlimDevices accessories at all. I need a new backlit remote and have ended up with an incident number at Logitech support in my attempts to get one (after being supplied with two incorrect phone numbers by the Logitech web site). My two emails to [EMAIL PROTECTED] went unanswered. To have to ring the States from the UK seems a bit much to expect. MC MOdelCitizen I sent you a PM -- MuckleEck Alasdair 3 SB3s - Linn - Acoustat - AudioEngine 2 - Cambridge Audio 640R - Mordaunt Short MuckleEck's Profile: http://forums.slimdevices.com/member.php?userid=11301 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
thanks for that - i did not know about the plugin- that's very good -- willyhoops willyhoops's Profile: http://forums.slimdevices.com/member.php?userid=10563 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Overseas Transporters
Does anyone but Logitech ship Transporters from US to Europe? At the current exchange rate you can buy them in the US for 1300 EUR while Logitech sells them in Europe for close to 2000 EUR. I'd consider one for the first price, not for the latter. -- ElFishi ElFishi's Profile: http://forums.slimdevices.com/member.php?userid=15528 View this thread: http://forums.slimdevices.com/showthread.php?t=44592 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] SqueezeCenter 7.0 extremely slow
How bizarre...squeezecenter would not work on my new sb3, so as I posted earlier was happy when ss 6.5.4 worked fine. Not content with using old software I named my squeezebox (squeezey if you must know!) and installed sc over ss...woking like a dream wahey!!! -- wonder boy wonder boy's Profile: http://forums.slimdevices.com/member.php?userid=15950 View this thread: http://forums.slimdevices.com/showthread.php?t=44486 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
willyhoops;278323 Wrote: i am sorry i made a meal of this tread... we need an expert...Point your browser to http://wiki.slimdevices.com/index.cgi?ConnectToPowerAmp and if you still have questions afterward, feel free to ask, without shouting your mouth off. -- egd Internet forums: conclusive proof depth of gene pool is indeed variable, monkeys can be taught to cut code, and world peace is utterly unrealistic... egd's Profile: http://forums.slimdevices.com/member.php?userid=3425 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
This is an odd thread. How would I adjust the volume of my hifis if the Transporter/SB3 did not have a volume control? Transporter Bryston S4 PMC OB1s Controlled by controller SB3 AudioEngine 2s Controlled by backlit remote and controller I, and I imagine a lot of other people, would be stuffed without a volume control. MC -- ModelCitizen Somewhere, something incredible is waiting to be known. It's the music, stupid. http://www.last.fm/user/ModelCitizen ModelCitizen's Profile: http://forums.slimdevices.com/member.php?userid=446 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
To get a doubling of loudness, it is important to note that an increase of 10dB is necessary. And to reproduce that volume through our loudspeakers, note that we require ten times more power from the amplifier, which is voltage increase of 3.16 times. If your stereo volume is set to a point where at squeezebox music keeps the party ticking... now if in normal listening it is say half as loud... then i think you are going to drop from 16 bit resolution to one third of that. but anyone can correct me if they like... its not really my area Apparently not. Actually, 1bit=6.02 dB, so you are talking 1 2/3 bits, i.e. going from 16 to 14 1/3. But only if the signal is digital. In the analog domain, it's simply a matter of raising the noise floor, i.e. no bits are lost. Tom ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Anyone noticed the Apple TV has no volume control?
MrSinatra;278224 Wrote: i wouldn't call u a troll however. The issue wasn't with the message (I'm happy for people to have issues with how things are done) - it was with the way it was presented. A simple Can anyone explain why the SB has a volume control? or I believe the volume control should be taken out, and here's why could have promoted a useful discussion. The actual post, as I unfortunatly predicted, just caused a big flamefest. -- radish radish's Profile: http://forums.slimdevices.com/member.php?userid=77 View this thread: http://forums.slimdevices.com/showthread.php?t=44546 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
Robin Bowes;278279 Wrote: You're the guy who posted the drunken rant ... Bit of a pattern developing here, isn't there? R. Can you see colors as well? Robin Bowes;278314 Wrote: ... he did not receive the confirmation email(s) because of a problem with the email address. R. - incorrect. There was no problem with the email address. . -- haunyack Transporter - BK 200.2 - Vandersteen 3A Signature C.G. Conn New York Wonder haunyack's Profile: http://forums.slimdevices.com/member.php?userid=9721 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Swedish Radio as OPML
Good work! I will e-mail them. Another question that I've raised with the same person is song information imbedded in the wma stream. I guess there's something similar to id3-tags for wma streams. Last time I checked the Squeezebox screen showed: Artist: Sveriges Radio Titel: P3 Svea - Sveriges Radio AB The answer was: Det beror antagligen på att Sveriges Radio använder en egen sorts taggning från utsändningen till webbspelaren och inte standard-märking (ex ID3-taggning) i streamingen. (sorry about not translating). This was august 2006 and there was apparently nothing I (or they) could do. Maybe it's time to raise the question again? -- TCM 'WhatTheFuckHiFi.com' (http://whatthefuckhifi.com/) 'Last.fm: ThisCharmingMan' (http://www.last.fm/user/ThisCharmingMan) TCM's Profile: http://forums.slimdevices.com/member.php?userid=702 View this thread: http://forums.slimdevices.com/showthread.php?t=44590 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Alternative to Softsqueeze or mp3 streaming
zMusic;278190 Wrote: At your suggestion, I went into settings/advanced/file types on squeezecenter and disabled FLAC and mp3 stream formats where it says apple lossless. Is what you meant? The menu is slightly unclear. I think so :) I've never really spent much time looking at the transcoding options, never needed to. And I'm not at home with my server so I can't check. But if you leave ALAC to WAV checked and un-check the rest that will produce the least procesing load on the server. It may still nto work, but it will give you the best chance. -- funkstar funkstar's Profile: http://forums.slimdevices.com/member.php?userid=2335 View this thread: http://forums.slimdevices.com/showthread.php?t=44500 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
Thanks all for a wonderful insight to the internet. Here is what I am taking away from this thread. 1. Reconfirming, from other forums and companies, that email is unreliable. 2. The phone is your friend. 3. Some people are their own worst enimies. 4. Complaining, as a hobby, can be raise to a high art. -- konut konut's Profile: http://forums.slimdevices.com/member.php?userid=1596 View this thread: http://forums.slimdevices.com/showthread.php?t=44576 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Announcing the Squeezebox Duet
This one: http://forums.slimdevices.com/showthread.php?t=44115 -- Sike Sike's Profile: http://forums.slimdevices.com/member.php?userid=2458 View this thread: http://forums.slimdevices.com/showthread.php?t=41813 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Swedish Radio as OPML
Good call. It's something which has bothered me as well, I have sent them an email about this now. -- strindberg strindberg's Profile: http://forums.slimdevices.com/member.php?userid=11265 View this thread: http://forums.slimdevices.com/showthread.php?t=44590 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Overseas Transporters
This has been covered in numerous threads in the past. Basically it comes down to several factors: 1. Incresed taxes in the EU compaired to the US 2. Increase in the cost of doing business in the EU, meaning the markup has to be higher 3. They can charge more so they do. Simple business sense. -- funkstar funkstar's Profile: http://forums.slimdevices.com/member.php?userid=2335 View this thread: http://forums.slimdevices.com/showthread.php?t=44592 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Swedish Radio as OPML
WMA doesn't support stream metadata, at least not a standard way of doing it. -- andyg andyg's Profile: http://forums.slimdevices.com/member.php?userid=3292 View this thread: http://forums.slimdevices.com/showthread.php?t=44590 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Firmware Selector for Mac
Lefty;278260 Wrote: Does anyone know where I can download old firmware versions? Lefty http://www.slimdevices.com/downloads/ -- RadioClash RadioClash's Profile: http://forums.slimdevices.com/member.php?userid=2839 View this thread: http://forums.slimdevices.com/showthread.php?t=44559 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Does Logitech Streaming Systems know the meaning of Customer Service?
Thanks all for a wonderful insight to the internet. Here is what I am taking away from this thread. Please stop that discussion. Let's wait for haunyack's thanks, received the remote and consider this thread closed. All those comments don't lead us anywhere. Thanks in advance. -- Michael ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Announcing the Squeezebox Duet
I'm sorry, can't give you a reliable answer myself... maybe [EMAIL PROTECTED] knows better (they are in the same office, I'm not ;-)) -- Michael ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Swedish Radio as OPML
Bummer. I guess it'll be a bit more work convincing SR to switch formats. -- strindberg strindberg's Profile: http://forums.slimdevices.com/member.php?userid=11265 View this thread: http://forums.slimdevices.com/showthread.php?t=44590 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Radiotime service/ Local radio
If I'm correct it's because the streams use a format not supported by the squeezebox. I'm not sure but I remember seeing some using the realaudio streaming protocol and (correct me if I'm wrong) that's not implemented in the squeezebox. I wonder if it's possible for squeezecenter to NOT show these unsupported streams? -- servies There are 10 kinds of people in the world - those who understand binary and those who don't. servies's Profile: http://forums.slimdevices.com/member.php?userid=9496 View this thread: http://forums.slimdevices.com/showthread.php?t=4 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Swedish Radio as OPML
andyg;278362 Wrote: WMA doesn't support stream metadata, at least not a standard way of doing it. Yeah, bummer. But I'm pretty sure that I've listed to some wma-channel that showed meta data on my squeezebox screen. Is there some non-standard way you could tell us about? That works together with the SB. Quickie translation of the rest of my previous post: It's probably becuase Sveriges Radio use their own sort of tagging when transmitting to their web player and not standard (e.g. ID3 tags) in the stream. -- TCM 'WhatTheFuckHiFi.com' (http://whatthefuckhifi.com/) 'Last.fm: ThisCharmingMan' (http://www.last.fm/user/ThisCharmingMan) TCM's Profile: http://forums.slimdevices.com/member.php?userid=702 View this thread: http://forums.slimdevices.com/showthread.php?t=44590 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
