Re: [JAWS-Users] JAWS crashing

[Annette Carr]

I am having the same issues.  The problem most often occurs in Excel and in 
Outlook.  I am using Windows7 and MS-Office 2010.  I've run a repair on Office 
with no change in the crashing problem.

Annette


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of DGH
Sent: Saturday, April 01, 2017 1:41 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Jaws crashes on me 2 or 3 times a day but I have never needed to do a hard shut 
down.  I can just wait, which may be 2 or 3 minutes and Jaws will start up 
again.  I do notice that Jaws appears in the sys tray more than once after it 
restarts.  Using Jaws 18, Windows 7 and MS Office 2013.  I also notice that 
Jaws shuts down most often whenever I am using an MS Office product.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Robin Frost
Sent: Saturday, April 01, 2017 12:31 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi,
Really? Oh this is very interesting thank you I'll surely try it for as I said 
getting to the shut down menu other ways though successful I still couldn’t 
arrow up or down off of shut down to make another selection successfully. I've 
seen many crashes from which jfw recovers after a 30 second or so wait but this 
is a crash of a different panic inducing variety. 
I'll let you know if this works should I encounter it again. So have you seen 
such crashes as these where the normal means of resurrecting jfw fail then?
Pin head don't know about that especially if this delivers me from a jam. 
Thanks bunches again.
Robin


-Original Message-
From: Jim Flusche
Sent: Saturday, April 1, 2017 12:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Robin, the next time that happens, instead of doing a hard shut down. 
Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to shut 
down, press enter, down arrow to the restart, press enter. This is what I have 
done in the past to avoid a hard shut down. I hope this helps. 
Smiles.


Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Robin Frost
Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in the 
past week using the most recent build of jfw 18 and Windows 10; and when it 
does none of the usual methods for resurrecting jfw work at all. further even 
if one can get NVDA or Narrator running while you have speech navigation is 
hampered to such a degree that even in the shut down menu you can't get cursor 
off shut down and onto restart no matter what you do.  It is bad, very bad 
indeed. the only way out is a hard shutdown which I so loathe doing. I haven't 
been able to pin down a cause for what brings it about so I can't make it 
happen at will but when it happens as I said it is really not nice at all.
Robin


-Original Message-
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit windows 7 
computer after getting Jaws 18. They said they know about the problem and are 
working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my 
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word 
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does the 
Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is to 
do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing 
unpredictably.  Is anyone aware of an issue which could be causing this to 
happen?  I am cur

Re: [JAWS-Users] JAWS crashing

[Kenny]

Has your job received any automatic updates for Windows from Microsoft lately?

I've noticed since a recent Windows 10 March update that JAWS 18 no 
longer reads the message body for the default Mail app in the Virtual 
Viewer window. You have to switch to Caret browsing for it to 
somewhat work now.


Also after the most recent cumulative Microsoft Windows 10 update 
JAWS v18 crashes a lot when I use Internet Explorer v11 to browse the web.


Believe we're voicing our anger at the wrong people. FS is doing the 
best they can to keep up. It's hard when MS just does massive changes 
to their own OS without warning, and these changes break JAWS a lot 
of the time.


At 08:47 AM 3/31/2017, you wrote:

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing
this to happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Rose]

Jaws has crashed for me in similar fashion off and one since 18 came out in
August and only way some times to make things work right is to push the
button on the computer.  That said, I also had similar problems occasionally
but not as often in 16 and 17.  Windows 7 and 10.  Usually I have Outlook
2010 open along with other apps such as IE sometimes have not reopened
outlook when this happens.  

No pattern to it that I can detect, just assumed it was virus scanner one I
can't read well with any Jaws cursors but which I removed once and had
horrible problems including a useless computer.  Now I just try to ignore
it.  

In truth had this happen in all versions of Jaws from 3.0 forward on
occasion, but not nearly as often as over the past few months.  

I can cope with once every few months as opposed to once a day in some cases
lately.  


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Saturday, April 1, 2017 11:23 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Jim:

I will also try this method, the next time I experience the Jaws crash.

Thanks for sharing!

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Jim Flusche
Sent: Saturday, April 01, 2017 12:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Robin, the next time that happens, instead of doing a hard shut down.
Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to
shut down, press enter, down arrow to the restart, press enter. This is what
I have done in the past to avoid a hard shut down. I hope this helps.
Smiles.


Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Robin Frost
Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in
the past week using the most recent build of jfw 18 and Windows 10; and when
it does none of the usual methods for resurrecting jfw work at all. further
even if one can get NVDA or Narrator running while you have speech
navigation is hampered to such a degree that even in the shut down menu you
can't get cursor off shut down and onto restart no matter what you do.  It
is bad, very bad indeed. the only way out is a hard shutdown which I so
loathe doing. I haven't been able to pin down a cause for what brings it
about so I can't make it happen at will but when it happens as I said it is
really not nice at all.
Robin


-Original Message-
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-use

Re: [JAWS-Users] JAWS crashing

[Tom Behler]

Thanks, Mauricio, and, yes, I agree, it's always good to have backups!

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mauricio Molina
Sent: Saturday, April 01, 2017 8:35 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Tom, 

Another way to shut down or restart your computer when JAWS crashes is by
pressing Windows Key+X, followed by the letter U. At this point, pressing
the letter R will restart the computer and pressing the letter U will shut
your computer down. I am not saying it is a better way, just another way,
and it is always good to have a backup. 

Mauricio

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Saturday, April 1, 2017 11:23 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Jim:

I will also try this method, the next time I experience the Jaws crash.

Thanks for sharing!

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Jim Flusche
Sent: Saturday, April 01, 2017 12:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Robin, the next time that happens, instead of doing a hard shut down.
Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to
shut down, press enter, down arrow to the restart, press enter. This is what
I have done in the past to avoid a hard shut down. I hope this helps.
Smiles.


Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Robin Frost
Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in
the past week using the most recent build of jfw 18 and Windows 10; and when
it does none of the usual methods for resurrecting jfw work at all. further
even if one can get NVDA or Narrator running while you have speech
navigation is hampered to such a degree that even in the shut down menu you
can't get cursor off shut down and onto restart no matter what you do.  It
is bad, very bad indeed. the only way out is a hard shutdown which I so
loathe doing. I haven't been able to pin down a cause for what brings it
about so I can't make it happen at will but when it happens as I said it is
really not nice at all.
Robin


-Original Message-
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list

Re: [JAWS-Users] JAWS crashing

[Robin Frost]

Hi,
Speaking strictly for myself during the most recent two crippling shutdowns 
this method failed as something in the jfw hang caused me to not be able to 
impact the cursor by using keyboard commands thus even if I got into the 
shutdown menu I could not by any means known to man machine or beast move 
the cursor off of shutdown nor could I invoke the shutdown that supposedly 
had focus. It is a sad sorry state of affairs when it afflicts one and I 
never saw it before the most recent build of jfw 18.

Robin


-Original Message- 
From: Mauricio Molina

Sent: Saturday, April 1, 2017 8:35 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Tom,

Another way to shut down or restart your computer when JAWS crashes is by
pressing Windows Key+X, followed by the letter U. At this point, pressing
the letter R will restart the computer and pressing the letter U will shut
your computer down. I am not saying it is a better way, just another way,
and it is always good to have a backup.

Mauricio

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Saturday, April 1, 2017 11:23 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Jim:

I will also try this method, the next time I experience the Jaws crash.

Thanks for sharing!

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Jim Flusche
Sent: Saturday, April 01, 2017 12:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Robin, the next time that happens, instead of doing a hard shut down.
Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to
shut down, press enter, down arrow to the restart, press enter. This is what
I have done in the past to avoid a hard shut down. I hope this helps.
Smiles.


Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Robin Frost
Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in
the past week using the most recent build of jfw 18 and Windows 10; and when
it does none of the usual methods for resurrecting jfw work at all. further
even if one can get NVDA or Narrator running while you have speech
navigation is hampered to such a degree that even in the shut down menu you
can't get cursor off shut down and onto restart no matter what you do.  It
is bad, very bad indeed. the only way out is a hard shutdown which I so
loathe doing. I haven't been able to pin down a cause for what brings it
about so I can't make it happen at will but when it happens as I said it is
really not nice at all.
Robin


-Original Message-
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.co

Re: [JAWS-Users] JAWS crashing

[Robin Frost]

Hi,
Gracious me waiting two to three minutes if it crashes multiple times in a 
day adds up and sure takes a bite out of one's productivity.  I do wish 
someone at VFO could get to the root cause of this please and thank you.

Robin


-Original Message- 
From: DGH

Sent: Saturday, April 1, 2017 1:40 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Jaws crashes on me 2 or 3 times a day but I have never needed to do a hard 
shut down.  I can just wait, which may be 2 or 3 minutes and Jaws will start 
up again.  I do notice that Jaws appears in the sys tray more than once 
after it restarts.  Using Jaws 18, Windows 7 and MS Office 2013.  I also 
notice that Jaws shuts down most often whenever I am using an MS Office 
product.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Robin Frost

Sent: Saturday, April 01, 2017 12:31 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi,
Really? Oh this is very interesting thank you I'll surely try it for as I 
said getting to the shut down menu other ways though successful I still 
couldn’t arrow up or down off of shut down to make another selection 
successfully. I've seen many crashes from which jfw recovers after a 30 
second or so wait but this is a crash of a different panic inducing variety.
I'll let you know if this works should I encounter it again. So have you 
seen such crashes as these where the normal means of resurrecting jfw fail 
then?

Pin head don't know about that especially if this delivers me from a jam.
Thanks bunches again.
Robin


-Original Message-
From: Jim Flusche
Sent: Saturday, April 1, 2017 12:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Robin, the next time that happens, instead of doing a hard shut down.
Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to 
shut down, press enter, down arrow to the restart, press enter. This is what 
I have done in the past to avoid a hard shut down. I hope this helps.

Smiles.


Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Robin Frost

Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in 
the past week using the most recent build of jfw 18 and Windows 10; and when 
it does none of the usual methods for resurrecting jfw work at all. further 
even if one can get NVDA or Narrator running while you have speech 
navigation is hampered to such a degree that even in the shut down menu you 
can't get cursor off shut down and onto restart no matter what you do.  It 
is bad, very bad indeed. the only way out is a hard shutdown which I so 
loathe doing. I haven't been able to pin down a cause for what brings it 
about so I can't make it happen at will but when it happens as I said it is 
really not nice at all.

Robin


-Original Message-
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Miriam Vieni

Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit 
windows 7 computer after getting Jaws 18. They said they know about the 
problem and are working on it.


Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Tom Behler

Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my 
Windows 7 laptop.


It seems to happen occasionally when I am exiting out of a Microsoft Word 
document.


Exiting out of, and then re-starting Jaws does not seem to help, nor does 
the Windows run command.


Very disconcerting, since the only way I seem to be able to get Jaws back is 
to do a hard shutdown of the computer, followed by a re-boot.


Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Adam Ferguson

Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing 
unpredictably.  Is anyone aware of an issue which could be causing this to 
happen?  I am currently using JAWS 18.0.2530 and wind

Re: [JAWS-Users] JAWS crashing

[Mauricio Molina]

Tom, 

Another way to shut down or restart your computer when JAWS crashes is by
pressing Windows Key+X, followed by the letter U. At this point, pressing
the letter R will restart the computer and pressing the letter U will shut
your computer down. I am not saying it is a better way, just another way,
and it is always good to have a backup. 

Mauricio

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Saturday, April 1, 2017 11:23 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Jim:

I will also try this method, the next time I experience the Jaws crash.

Thanks for sharing!

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Jim Flusche
Sent: Saturday, April 01, 2017 12:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Robin, the next time that happens, instead of doing a hard shut down.
Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to
shut down, press enter, down arrow to the restart, press enter. This is what
I have done in the past to avoid a hard shut down. I hope this helps.
Smiles.


Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Robin Frost
Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in
the past week using the most recent build of jfw 18 and Windows 10; and when
it does none of the usual methods for resurrecting jfw work at all. further
even if one can get NVDA or Narrator running while you have speech
navigation is hampered to such a degree that even in the shut down menu you
can't get cursor off shut down and onto restart no matter what you do.  It
is bad, very bad indeed. the only way out is a hard shutdown which I so
loathe doing. I haven't been able to pin down a cause for what brings it
about so I can't make it happen at will but when it happens as I said it is
really not nice at all.
Robin


-Original Message-
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Tom Behler]

Jim:

I will also try this method, the next time I experience the Jaws crash.

Thanks for sharing!

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Jim Flusche
Sent: Saturday, April 01, 2017 12:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Robin, the next time that happens, instead of doing a hard shut down.
Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to
shut down, press enter, down arrow to the restart, press enter. This is what
I have done in the past to avoid a hard shut down. I hope this helps.
Smiles.


Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Robin Frost
Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in
the past week using the most recent build of jfw 18 and Windows 10; and when
it does none of the usual methods for resurrecting jfw work at all. further
even if one can get NVDA or Narrator running while you have speech
navigation is hampered to such a degree that even in the shut down menu you
can't get cursor off shut down and onto restart no matter what you do.  It
is bad, very bad indeed. the only way out is a hard shutdown which I so
loathe doing. I haven't been able to pin down a cause for what brings it
about so I can't make it happen at will but when it happens as I said it is
really not nice at all.
Robin


-Original Message-
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[DGH]

Jaws crashes on me 2 or 3 times a day but I have never needed to do a hard shut 
down.  I can just wait, which may be 2 or 3 minutes and Jaws will start up 
again.  I do notice that Jaws appears in the sys tray more than once after it 
restarts.  Using Jaws 18, Windows 7 and MS Office 2013.  I also notice that 
Jaws shuts down most often whenever I am using an MS Office product.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Robin Frost
Sent: Saturday, April 01, 2017 12:31 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi,
Really? Oh this is very interesting thank you I'll surely try it for as I said 
getting to the shut down menu other ways though successful I still couldn’t 
arrow up or down off of shut down to make another selection successfully. I've 
seen many crashes from which jfw recovers after a 30 second or so wait but this 
is a crash of a different panic inducing variety. 
I'll let you know if this works should I encounter it again. So have you seen 
such crashes as these where the normal means of resurrecting jfw fail then?
Pin head don't know about that especially if this delivers me from a jam. 
Thanks bunches again.
Robin


-Original Message-
From: Jim Flusche
Sent: Saturday, April 1, 2017 12:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Robin, the next time that happens, instead of doing a hard shut down. 
Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to shut 
down, press enter, down arrow to the restart, press enter. This is what I have 
done in the past to avoid a hard shut down. I hope this helps. 
Smiles.


Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Robin Frost
Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in the 
past week using the most recent build of jfw 18 and Windows 10; and when it 
does none of the usual methods for resurrecting jfw work at all. further even 
if one can get NVDA or Narrator running while you have speech navigation is 
hampered to such a degree that even in the shut down menu you can't get cursor 
off shut down and onto restart no matter what you do.  It is bad, very bad 
indeed. the only way out is a hard shutdown which I so loathe doing. I haven't 
been able to pin down a cause for what brings it about so I can't make it 
happen at will but when it happens as I said it is really not nice at all.
Robin


-Original Message-
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit windows 7 
computer after getting Jaws 18. They said they know about the problem and are 
working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my 
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word 
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does the 
Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is to 
do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing 
unpredictably.  Is anyone aware of an issue which could be causing this to 
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-use

Re: [JAWS-Users] JAWS crashing

[Jason White]

If nothing else works (and you're on Windows 10), type Windows+x, U, R, which
will reboot the system.

Robin Frost <robin...@gmail.com> wrote:
> Hi,
> Really? Oh this is very interesting thank you I'll surely try it for as I
> said getting to the shut down menu other ways though successful I still
> couldn’t arrow up or down off of shut down to make another selection
> successfully. I've seen many crashes from which jfw recovers after a 30
> second or so wait but this is a crash of a different panic inducing variety.
> I'll let you know if this works should I encounter it again. So have you
> seen such crashes as these where the normal means of resurrecting jfw fail
> then?
> Pin head don't know about that especially if this delivers me from a jam.
> Thanks bunches again.
> Robin
> 
> 
> -Original Message- From: Jim Flusche
> Sent: Saturday, April 1, 2017 12:59 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
> 
> Hi Robin, the next time that happens, instead of doing a hard shut down.
> Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to
> shut down, press enter, down arrow to the restart, press enter. This is what
> I have done in the past to avoid a hard shut down. I hope this helps.
> Smiles.
> 
> 
> Your humble pinhead!
> Owner of the W-10 and Jaws Yahoo group! Smiles.
> 
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Robin Frost
> Sent: Saturday, April 1, 2017 12:29 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
> 
> Hi Tom and all,
> I can absolutely corroborate tom's experience. It's happened to me twice in
> the past week using the most recent build of jfw 18 and Windows 10; and when
> it does none of the usual methods for resurrecting jfw work at all. further
> even if one can get NVDA or Narrator running while you have speech
> navigation is hampered to such a degree that even in the shut down menu you
> can't get cursor off shut down and onto restart no matter what you do.  It
> is bad, very bad indeed. the only way out is a hard shutdown which I so
> loathe doing. I haven't been able to pin down a cause for what brings it
> about so I can't make it happen at will but when it happens as I said it is
> really not nice at all.
> Robin
> 
> 
> -Original Message-
> From: Tom Behler
> Sent: Friday, March 31, 2017 2:32 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
> 
> Thanks, Miriam.
> 
> At least I know it's not just me, and I'm not alone.
> 
> Tom Behler
> 
> 
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Miriam Vieni
> Sent: Friday, March 31, 2017 1:19 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
> 
> I called FS about this problem because I noticed it also on my 64 bit
> windows 7 computer after getting Jaws 18. They said they know about the
> problem and are working on it.
> 
> Miriam
> 
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Tom Behler
> Sent: Friday, March 31, 2017 9:35 AM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
> 
> I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
> Windows 7 laptop.
> 
> It seems to happen occasionally when I am exiting out of a Microsoft Word
> document.
> 
> Exiting out of, and then re-starting Jaws does not seem to help, nor does
> the Windows run command.
> 
> Very disconcerting, since the only way I seem to be able to get Jaws back is
> to do a hard shutdown of the computer, followed by a re-boot.
> 
> Definitely not good.
> 
> Dr.  tom Behler from Michigan
> 
> 
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Adam Ferguson
> Sent: Friday, March 31, 2017 8:48 AM
> To: jaws-users-list <jaws-users-list@jaws-users.com>
> Subject: [JAWS-Users] JAWS crashing
> 
> Hi all.
> 
> Recently, whilst using JAWS at work, the program has been crashing
> unpredictably.  Is anyone aware of an issue which could be causing this to
> happen?  I am currently using JAWS 18.0.2530 and windows 10.
> 
> Thanks,
> 
> Adam.
> 
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
> 
> 
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
> 
> 
> For answers to frequently asked questions abou

Re: [JAWS-Users] JAWS crashing

[Jim Flusche]

Yes, I know it has worked for me many times. Let me know if it works for you. 
Good luck. Smiles.


Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Robin Frost
Sent: Saturday, April 1, 2017 1:31 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi,
Really? Oh this is very interesting thank you I'll surely try it for as I said 
getting to the shut down menu other ways though successful I still couldn’t 
arrow up or down off of shut down to make another selection successfully. I've 
seen many crashes from which jfw recovers after a 30 second or so wait but this 
is a crash of a different panic inducing variety. 
I'll let you know if this works should I encounter it again. So have you seen 
such crashes as these where the normal means of resurrecting jfw fail then?
Pin head don't know about that especially if this delivers me from a jam. 
Thanks bunches again.
Robin


-Original Message-
From: Jim Flusche
Sent: Saturday, April 1, 2017 12:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Robin, the next time that happens, instead of doing a hard shut down. 
Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to shut 
down, press enter, down arrow to the restart, press enter. This is what I have 
done in the past to avoid a hard shut down. I hope this helps. 
Smiles.


Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Robin Frost
Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in the 
past week using the most recent build of jfw 18 and Windows 10; and when it 
does none of the usual methods for resurrecting jfw work at all. further even 
if one can get NVDA or Narrator running while you have speech navigation is 
hampered to such a degree that even in the shut down menu you can't get cursor 
off shut down and onto restart no matter what you do.  It is bad, very bad 
indeed. the only way out is a hard shutdown which I so loathe doing. I haven't 
been able to pin down a cause for what brings it about so I can't make it 
happen at will but when it happens as I said it is really not nice at all.
Robin


-Original Message-
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit windows 7 
computer after getting Jaws 18. They said they know about the problem and are 
working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my 
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word 
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does the 
Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is to 
do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing 
unpredictably.  Is anyone aware of an issue which could be causing this to 
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.co

Re: [JAWS-Users] JAWS crashing

[Robin Frost]

Hi,
Really? Oh this is very interesting thank you I'll surely try it for as I 
said getting to the shut down menu other ways though successful I still 
couldn’t arrow up or down off of shut down to make another selection 
successfully. I've seen many crashes from which jfw recovers after a 30 
second or so wait but this is a crash of a different panic inducing variety. 
I'll let you know if this works should I encounter it again. So have you 
seen such crashes as these where the normal means of resurrecting jfw fail 
then?
Pin head don't know about that especially if this delivers me from a jam. 
Thanks bunches again.

Robin


-Original Message- 
From: Jim Flusche

Sent: Saturday, April 1, 2017 12:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Robin, the next time that happens, instead of doing a hard shut down. 
Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to 
shut down, press enter, down arrow to the restart, press enter. This is what 
I have done in the past to avoid a hard shut down. I hope this helps. 
Smiles.



Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Robin Frost

Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in 
the past week using the most recent build of jfw 18 and Windows 10; and when 
it does none of the usual methods for resurrecting jfw work at all. further 
even if one can get NVDA or Narrator running while you have speech 
navigation is hampered to such a degree that even in the shut down menu you 
can't get cursor off shut down and onto restart no matter what you do.  It 
is bad, very bad indeed. the only way out is a hard shutdown which I so 
loathe doing. I haven't been able to pin down a cause for what brings it 
about so I can't make it happen at will but when it happens as I said it is 
really not nice at all.

Robin


-Original Message-
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Miriam Vieni

Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit 
windows 7 computer after getting Jaws 18. They said they know about the 
problem and are working on it.


Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Tom Behler

Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my 
Windows 7 laptop.


It seems to happen occasionally when I am exiting out of a Microsoft Word 
document.


Exiting out of, and then re-starting Jaws does not seem to help, nor does 
the Windows run command.


Very disconcerting, since the only way I seem to be able to get Jaws back is 
to do a hard shutdown of the computer, followed by a re-boot.


Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Adam Ferguson

Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing 
unpredictably.  Is anyone aware of an issue which could be causing this to 
happen?  I am currently using JAWS 18.0.2530 and windows 10.


Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Jim Flusche]

Hi Robin, the next time that happens, instead of doing a hard shut down. Press 
Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to shut down, 
press enter, down arrow to the restart, press enter. This is what I have done 
in the past to avoid a hard shut down. I hope this helps. Smiles.


Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Robin Frost
Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in the 
past week using the most recent build of jfw 18 and Windows 10; and when it 
does none of the usual methods for resurrecting jfw work at all. further even 
if one can get NVDA or Narrator running while you have speech navigation is 
hampered to such a degree that even in the shut down menu you can't get cursor 
off shut down and onto restart no matter what you do.  It is bad, very bad 
indeed. the only way out is a hard shutdown which I so loathe doing. I haven't 
been able to pin down a cause for what brings it about so I can't make it 
happen at will but when it happens as I said it is really not nice at all.
Robin


-Original Message-
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit windows 7 
computer after getting Jaws 18. They said they know about the problem and are 
working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my 
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word 
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does the 
Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is to 
do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing 
unpredictably.  Is anyone aware of an issue which could be causing this to 
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Robin Frost]

Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in 
the past week using the most recent build of jfw 18 and Windows 10; and when 
it does none of the usual methods for resurrecting jfw work at all. further 
even if one can get NVDA or Narrator running while you have speech 
navigation is hampered to such a degree that even in the shut down menu you 
can't get cursor off shut down and onto restart no matter what you do.  It 
is bad, very bad indeed. the only way out is a hard shutdown which I so 
loathe doing. I haven't been able to pin down a cause for what brings it 
about so I can't make it happen at will but when it happens as I said it is 
really not nice at all.

Robin


-Original Message- 
From: Tom Behler

Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Dave]

I think the problem has existed since JAWS 16, and they are finally now 
realizing they have a problem? Well, better late than never, I suppose.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Miriam Vieni" <miriamvi...@optonline.net>
To: <jaws-users-list@jaws-users.com>
Sent: Friday, March 31, 2017 10:18
Subject: Re: [JAWS-Users] JAWS crashing


I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

 I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Adrian Spratt]

For the record, I'm running the latest release of JAWS 18 on my Win7 machine 
without an uptick in crashes. The JAWS key+Win key+F4 command to restart JAWS 
might be helping.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Jim Pursley
Sent: Friday, March 31, 2017 3:24 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

JAWS stops occasionally on me, too - using latest build of J17/Win7.  
For this reason, I keep J16 live so can have speech.  I had a sense that
J18 was not quite up to par for Win7 machines so I've held off until I see an 
update which fixes the issue you mention.  I have little patience at work with 
technology not functioning, so I'm super careful not to get the latest thing.  
Just my way of doing things.

On 3/31/2017 3:32 PM, Tom Behler wrote:
> Thanks, Miriam.
>
> At least I know it's not just me, and I'm not alone.
>
> Tom Behler
>
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] 
> On Behalf Of Miriam Vieni
> Sent: Friday, March 31, 2017 1:19 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
>
> I called FS about this problem because I noticed it also on my 64 bit 
> windows 7 computer after getting Jaws 18. They said they know about 
> the problem and are working on it.
>
> Miriam
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] 
> On Behalf Of Tom Behler
> Sent: Friday, March 31, 2017 9:35 AM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
>
>   I have noticed the Jaws crashing issue here as well, using Jaws 18 
> on my Windows 7 laptop.
>
> It seems to happen occasionally when I am exiting out of a Microsoft 
> Word document.
>
> Exiting out of, and then re-starting Jaws does not seem to help, nor 
> does the Windows run command.
>
> Very disconcerting, since the only way I seem to be able to get Jaws 
> back is to do a hard shutdown of the computer, followed by a re-boot.
>
> Definitely not good.
>
> Dr.  tom Behler from Michigan
>
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] 
> On Behalf Of Adam Ferguson
> Sent: Friday, March 31, 2017 8:48 AM
> To: jaws-users-list <jaws-users-list@jaws-users.com>
> Subject: [JAWS-Users] JAWS crashing
>
> Hi all.
>
> Recently, whilst using JAWS at work, the program has been crashing 
> unpredictably.  Is anyone aware of an issue which could be causing 
> this to happen?  I am currently using JAWS 18.0.2530 and windows 10.
>
> Thanks,
>
> Adam.
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>

-- 

James C. Pursley
Chief Investment Officer
Gaia Capital Management
Underpinned by sustainably growing cash dividends from quality
  companies, we seek long term client account growth

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Jim Pursley]

JAWS stops occasionally on me, too - using latest build of J17/Win7.  
For this reason, I keep J16 live so can have speech.  I had a sense that 
J18 was not quite up to par for Win7 machines so I've held off until I 
see an update which fixes the issue you mention.  I have little patience 
at work with technology not functioning, so I'm super careful not to get 
the latest thing.  Just my way of doing things.


On 3/31/2017 3:32 PM, Tom Behler wrote:

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

  I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/




--

James C. Pursley
Chief Investment Officer
Gaia Capital Management
Underpinned by sustainably growing cash dividends from quality
 companies, we seek long term client account growth

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Maria Campbell]

This is why I'm back to JAWS 17.


lucky1i...@gmail.com
Faithfulness does not begin with large tasks-if it is not present in small 
things, it does not exist at all.

On 3/31/2017 1:32 PM, Tom Behler wrote:

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

  I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Tom Behler]

Thanks, Miriam.

At least I know it's not just me, and I'm not alone.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

 I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Rick Justice]

Hi John,
Look in the Jaws help menu.

HTH,
Rick Justice

Tomorrow's another day, another way!
and if tomorrow never comes, problem solved!

- Original Message - 
From: "John Vernaleken`" <jfv...@optonline.net>
To: <jaws-users-list@jaws-users.com>
Sent: Friday, March 31, 2017 12:38 PM
Subject: Re: [JAWS-Users] JAWS crashing


Where would I look to find this Key combination or others that I forgot or
never knew?

Thanks
John


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, March 31, 2017 9:44 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Tom, have you tried JAWS key+Windows-key+F4, which closes JAWS but brings it
back again? Much more effective than JAWS key+F4 without the Windows key.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

 I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

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For answers to frequently asked questions about this list visit:
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For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


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Re: [JAWS-Users] JAWS crashing

[Miriam Vieni]

I think the problem is that when Jaws crashes like this, the key strokes
don't work, or at least not consistently. 

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, March 31, 2017 9:44 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Tom, have you tried JAWS key+Windows-key+F4, which closes JAWS but brings it
back again? Much more effective than JAWS key+F4 without the Windows key. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

 I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
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Re: [JAWS-Users] JAWS crashing

[Miriam Vieni]

I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

 I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
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Re: [JAWS-Users] JAWS crashing

[John Vernaleken`]

Where would I look to find this Key combination or others that I forgot or
never knew?

Thanks
John


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, March 31, 2017 9:44 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Tom, have you tried JAWS key+Windows-key+F4, which closes JAWS but brings it
back again? Much more effective than JAWS key+F4 without the Windows key. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

 I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
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Re: [JAWS-Users] JAWS crashing

[Tom Behler]

No, I have not tried this, Adrian.

Will definitely do so if the problem occurs again.

The Jaws crashing problem here occurs very unpredictably, but now, I at
least have another tool in my toolbox to deal with it.

Thanks!

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, March 31, 2017 9:44 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

Tom, have you tried JAWS key+Windows-key+F4, which closes JAWS but brings it
back again? Much more effective than JAWS key+F4 without the Windows key. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

 I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
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Re: [JAWS-Users] JAWS crashing

[Adrian Spratt]

Tom, have you tried JAWS key+Windows-key+F4, which closes JAWS but brings it 
back again? Much more effective than JAWS key+F4 without the Windows key. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

 I have noticed the Jaws crashing issue here as well, using Jaws 18 on my 
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word 
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does the 
Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is to 
do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing 
unpredictably.  Is anyone aware of an issue which could be causing this to 
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Tom Behler]

 I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.

It seems to happen occasionally when I am exiting out of a Microsoft Word
document.

Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.

Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.

Definitely not good.

Dr.  tom Behler from Michigan


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list 
Subject: [JAWS-Users] JAWS crashing

Hi all.

Recently, whilst using JAWS at work, the program has been crashing
unpredictably.  Is anyone aware of an issue which could be causing this to
happen?  I am currently using JAWS 18.0.2530 and windows 10.

Thanks,

Adam.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Maria Campbell]

I have the same configuration, and as I said, JAWS 17 doesn't behave in 
the same manner as JAWS 18, which crashes Internet Explorer when 
entering on a link in Facebook from within a Thunderbird message.




Maria Campbell
luc...@gmail.com

Love and compassion are necessities, not luxuries.
Without them, humanity cannot survive.
--Dalai Lama

On 10/21/2016 9:36 AM, Kenny wrote:

I'm running Windows 10 Home Edition 64. On my PC, if IE 11 crashes, JAWS v18
does too. It's like they're sharing the same DLL files or something.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Fred Adams
Sent: Friday, October 21, 2016 6:51 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I never have problems with jaws crashing but I have a continuous problem
with IE 11 crashing.  I have gone through my settings many times but I can't
find a solution to the crashing of IE 11.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Kenny
Sent: Thursday, October 20, 2016 8:01 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I also notice that too. When clicking on the button to display all comments
and so forth, both Internet Explorer 11 and JAWS 18 B3 crash! Very annoying.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Maria Campbell
Sent: Thursday, October 20, 2016 7:09 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS crashing

Unfortunately, I find my JAWS 18 crashing, as well as Internet Explorer,
when entering on a Facebook link from within a message. This doesn't happen
with JAWS 17.  I'm using the mobile Facebook site.






For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Kenny]

I'm running Windows 10 Home Edition 64. On my PC, if IE 11 crashes, JAWS v18
does too. It's like they're sharing the same DLL files or something.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Fred Adams
Sent: Friday, October 21, 2016 6:51 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I never have problems with jaws crashing but I have a continuous problem
with IE 11 crashing.  I have gone through my settings many times but I can't
find a solution to the crashing of IE 11.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Kenny
Sent: Thursday, October 20, 2016 8:01 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I also notice that too. When clicking on the button to display all comments
and so forth, both Internet Explorer 11 and JAWS 18 B3 crash! Very annoying.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Maria Campbell
Sent: Thursday, October 20, 2016 7:09 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS crashing

Unfortunately, I find my JAWS 18 crashing, as well as Internet Explorer,
when entering on a Facebook link from within a message. This doesn't happen
with JAWS 17.  I'm using the mobile Facebook site.



-- 

Maria Campbell
luc...@gmail.com

Love and compassion are necessities, not luxuries.
Without them, humanity cannot survive.
--Dalai Lama


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Fred Adams]

I never have problems with jaws crashing but I have a continuous problem
with IE 11 crashing.  I have gone through my settings many times but I can't
find a solution to the crashing of IE 11.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Kenny
Sent: Thursday, October 20, 2016 8:01 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing

I also notice that too. When clicking on the button to display all comments
and so forth, both Internet Explorer 11 and JAWS 18 B3 crash! Very annoying.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Maria Campbell
Sent: Thursday, October 20, 2016 7:09 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS crashing

Unfortunately, I find my JAWS 18 crashing, as well as Internet Explorer,
when entering on a Facebook link from within a message. This doesn't happen
with JAWS 17.  I'm using the mobile Facebook site.



-- 

Maria Campbell
luc...@gmail.com

Love and compassion are necessities, not luxuries.
Without them, humanity cannot survive.
--Dalai Lama


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Kenny]

I also notice that too. When clicking on the button to display all comments
and so forth, both Internet Explorer 11 and JAWS 18 B3 crash! Very annoying.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Maria Campbell
Sent: Thursday, October 20, 2016 7:09 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS crashing

Unfortunately, I find my JAWS 18 crashing, as well as Internet Explorer,
when entering on a Facebook link from within a message. This doesn't happen
with JAWS 17.  I'm using the mobile Facebook site.



-- 

Maria Campbell
luc...@gmail.com

Love and compassion are necessities, not luxuries.
Without them, humanity cannot survive.
--Dalai Lama


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing

[Jason White]

Please report it via the JAWS 18 beta report form. I don't use Facebook, so I
can't try it (at least, not without creating a Facebook account, which isn't
on the plan).

Maria Campbell  wrote:
> Unfortunately, I find my JAWS 18 crashing, as well as Internet Explorer,
> when entering on a Facebook link from within a message. This doesn't happen
> with JAWS 17.  I'm using the mobile Facebook site.
> 
> 
> 
> -- 
> 
> Maria Campbell
> luc...@gmail.com
> 
> Love and compassion are necessities, not luxuries.
> Without them, humanity cannot survive.
> --Dalai Lama
> 
> 
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
> 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing when using internet explorer

[DH]

I like to have lots of different articles open so I can have up to 30 tabs
open but IE can crash when there's less than 5 tabs open. I have 4gb of RAM.
I'm experimenting with v16 and it still crashes at times though I've not had
long to test it out yet.

David


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS crashing when using internet explorer

[David Ferrin]

How many tabs do you have open at any given time? It could be for lack of
memory. 

David Ferrin
A complex system that does not work is invariably found to have evolved from
a simpler system that worked perfectly.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of DH
Sent: Wednesday, December 31, 2014 9:39 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS crashing when using internet explorer

Hi,

JAWS and IE11 both crash a lot when I am using IE especially when I have
lots of tabs open at the same time. Is JAWS making IE crash more? I get
multiple crashes throguhout the day. Sometimes I can restart IE and carry on
what I'm doing, but other times JAWS crashes as well and I can't get it to
restart without restarting the PC. My computer fan also starts wirring at a
higher speed when this happens.

David


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http://www.jaws-users.com/help/


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Re: [JAWS-Users] JAWS crashing when using internet explorer

[Lisle, Ted (CHFS DMS)]

Are you using 16?  Windows Update recently sent us an incremental upgrade on IE 
10, and it's as glitchy as all get out.  The JAWS cursor is finicky on our 
major Internet apps, and I had three IE crashes yesterday.  I am proud to 
report that JAWS stayed up through all three (something that hasn't happened in 
a long time. It crashed unilaterally twice, but recovered both times with no 
intervention from me.  Understand that we here have what I lovingly call the 
software setup from Hell, so if 16 can stand up to what we dish out, it's good.

Ted

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of DH
Sent: Wednesday, December 31, 2014 9:39 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS crashing when using internet explorer

Hi,

JAWS and IE11 both crash a lot when I am using IE especially when I have lots 
of tabs open at the same time. Is JAWS making IE crash more? I get multiple 
crashes throguhout the day. Sometimes I can restart IE and carry on what I'm 
doing, but other times JAWS crashes as well and I can't get it to restart 
without restarting the PC. My computer fan also starts wirring at a higher 
speed when this happens.

David


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

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Re: [JAWS-Users] JAWS Crashing

[Roberta]

I find using insert with windows key then Ault f4 that will close jaws then
type in jaws and the version you are using helps.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Jenny Dawson
Sent: Wednesday, June 05, 2013 8:41 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS Crashing

Hi everyone

I am having trouble with JAWS crashing all the time.  Apparently a JAWS file
comes up on the screen saying that JAWS has stopped working and it can go
online to find a solution.

Any advice to solve this would be gratefully received.

Regards

Jenny


Jennifer dawson

Phone: 08 94961024
Email: jjdaw...@iinet.net.au 



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http://www.jaws-users.com/help/


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Re: [JAWS-Users] jaws crashing with outlook 2010

[Eric Carrillo]

It happeneds from time to time. Maybe we should start a patition to get fs
to produce the quality for the money we are paying.


Eric Carrillo

http://elizasblog2.blogspot.com/



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Geovanni Bahena
Sent: Monday, December 03, 2012 9:10 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] jaws crashing with outlook 2010

Hello everyone,

I hope I'm not the only one with this issue. If not, I hope that some of you
report it also. FS Tech support tells me that they can't reproduce it and
will not escalate it. At random times, outlook 2010 will stop responding.
When this happends, jaws stops speeking and will not allow me to do
anything. The only way to get things working again, I have to kill jaws
using the dump command and reload. Sometimes, I even have to restart the
system to get it Jaws working right. Has anyone had this issue?

Thanks,

Geovanni

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


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Re: [JAWS-Users] jaws crashing with outlook 2010

[Hicks Steven (CORNWALL IT SERVICES)]

Is there any error message when it crashes?
You could check the event log in control panel for a clue.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Geovanni Bahena
Sent: 04 December 2012 12:09
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

I do have all the updates here.

On Dec 4, 2012, at 1:51 AM, Hicks Steven (CORNWALL IT SERVICES) 
steven.hi...@nhs.net wrote:

 Try making sure that you have all the latest updates and servicepacks, this 
 made a huge difference on my system.


 -Original Message-
 From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com]
 On Behalf Of john melia
 Sent: 04 December 2012 05:26
 To: jaws-users-list@jaws-users.com
 Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

 Yes I have had this problem how much memory do you have I have 16 gigs of ram 
 I have 2 computers the one with only 6 gigs of ram does not do it. Also it 
 will stop with explorer as well.

 -Original Message-
 From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com]
 On Behalf Of Geovanni Bahena
 Sent: Monday, December 03, 2012 11:10 PM
 To: jaws-users-list@jaws-users.com
 Subject: [JAWS-Users] jaws crashing with outlook 2010

 Hello everyone,

 I hope I'm not the only one with this issue. If not, I hope that some of you 
 report it also. FS Tech support tells me that they can't reproduce it and 
 will not escalate it. At random times, outlook 2010 will stop responding.
 When this happends, jaws stops speeking and will not allow me to do anything. 
 The only way to get things working again, I have to kill jaws using the dump 
 command and reload. Sometimes, I even have to restart the system to get it 
 Jaws working right. Has anyone had this issue?

 Thanks,

 Geovanni

 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/



 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/

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 Thank you for your co-operation.

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Please do not disclose, copy or distribute information in this e-mail or take 
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in England and Scotland
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Re: [JAWS-Users] jaws crashing with outlook 2010

[Angela Delicata]

I have Outlook 2010 on a Netbook and it never crashes. I use Jaws 12.
Angela from Italy


--
Credo nelle idee che diventano azioni. (Ezra Pound).


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Geovanni Bahena
Sent: Tuesday, December 04, 2012 7:04 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

It's only 4 gb of ram.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john melia
Sent: Monday, December 03, 2012 11:26 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

Yes I have had this problem how much memory do you have I have 16 gigs of
ram I have 2 computers the one with only 6 gigs of ram does not do it. Also
it will stop with explorer as well.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Geovanni Bahena
Sent: Monday, December 03, 2012 11:10 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] jaws crashing with outlook 2010

Hello everyone,

I hope I'm not the only one with this issue. If not, I hope that some of you
report it also. FS Tech support tells me that they can't reproduce it and
will not escalate it. At random times, outlook 2010 will stop responding.
When this happends, jaws stops speeking and will not allow me to do
anything. The only way to get things working again, I have to kill jaws
using the dump command and reload. Sometimes, I even have to restart the
system to get it Jaws working right. Has anyone had this issue?

Thanks,

Geovanni

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

 
 
 --
 Caselle da 1GB, trasmetti allegati fino a 3GB e in piu' IMAP, POP3 e SMTP 
autenticato? GRATIS solo con Email.it http://www.email.it/f
 
 Sponsor:
 Su MisterCupido.com puoi creare REGALI PERSONALIZZATI. Stampa le tue Foto su: 
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in soli 2-3 giorni
 Clicca qui: http://adv.email.it/cgi-bin/foclick.cgi?mid=12385d=4-12

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws crashing with outlook 2010

[Geovanni Bahena]

I do have all the updates here.

On Dec 4, 2012, at 1:51 AM, Hicks Steven (CORNWALL IT SERVICES) 
steven.hi...@nhs.net wrote:

 Try making sure that you have all the latest updates and servicepacks, this 
 made a huge difference on my system.
 
 
 -Original Message-
 From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
 Behalf Of john melia
 Sent: 04 December 2012 05:26
 To: jaws-users-list@jaws-users.com
 Subject: Re: [JAWS-Users] jaws crashing with outlook 2010
 
 Yes I have had this problem how much memory do you have I have 16 gigs of ram 
 I have 2 computers the one with only 6 gigs of ram does not do it. Also it 
 will stop with explorer as well.
 
 -Original Message-
 From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
 Behalf Of Geovanni Bahena
 Sent: Monday, December 03, 2012 11:10 PM
 To: jaws-users-list@jaws-users.com
 Subject: [JAWS-Users] jaws crashing with outlook 2010
 
 Hello everyone,
 
 I hope I'm not the only one with this issue. If not, I hope that some of you 
 report it also. FS Tech support tells me that they can't reproduce it and 
 will not escalate it. At random times, outlook 2010 will stop responding.
 When this happends, jaws stops speeking and will not allow me to do anything. 
 The only way to get things working again, I have to kill jaws using the dump 
 command and reload. Sometimes, I even have to restart the system to get it 
 Jaws working right. Has anyone had this issue?
 
 Thanks,
 
 Geovanni
 
 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/
 
 
 
 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/
 
 
 
 This message may contain confidential information. If you are not the 
 intended recipient please inform the
 sender that you have received the message in error before deleting it.
 Please do not disclose, copy or distribute information in this e-mail or take 
 any action in reliance on its contents:
 to do so is strictly prohibited and may be unlawful.
 
 Thank you for your co-operation.
 
 NHSmail is the secure email and directory service available for all NHS staff 
 in England and Scotland
 NHSmail is approved for exchanging patient data and other sensitive 
 information with NHSmail and GSi recipients
 NHSmail provides an email address for your career in the NHS and can be 
 accessed anywhere
 
 
 
 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws crashing with outlook 2010

[Godwin Adoyi]

You are not alone, because of this same issue, I've reinstalled Jaws 13 for
reading my mails.
Hope FS will fix it in the next update.
Godwin 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Geovanni Bahena
Sent: Tuesday, December 04, 2012 6:04 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

It's only 4 gb of ram.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john melia
Sent: Monday, December 03, 2012 11:26 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

Yes I have had this problem how much memory do you have I have 16 gigs of
ram I have 2 computers the one with only 6 gigs of ram does not do it. Also
it will stop with explorer as well.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Geovanni Bahena
Sent: Monday, December 03, 2012 11:10 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] jaws crashing with outlook 2010

Hello everyone,

I hope I'm not the only one with this issue. If not, I hope that some of you
report it also. FS Tech support tells me that they can't reproduce it and
will not escalate it. At random times, outlook 2010 will stop responding.
When this happends, jaws stops speeking and will not allow me to do
anything. The only way to get things working again, I have to kill jaws
using the dump command and reload. Sometimes, I even have to restart the
system to get it Jaws working right. Has anyone had this issue?

Thanks,

Geovanni

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws crashing with outlook 2010

[Geovanni Bahena]

funny thing is, i had this same problem with 13 as well.

On Dec 4, 2012, at 6:21 AM, Godwin Adoyi gad...@gmail.com wrote:

 You are not alone, because of this same issue, I've reinstalled Jaws 13 for
 reading my mails.
 Hope FS will fix it in the next update.
 Godwin 
 
 -Original Message-
 From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
 Behalf Of Geovanni Bahena
 Sent: Tuesday, December 04, 2012 6:04 AM
 To: jaws-users-list@jaws-users.com
 Subject: Re: [JAWS-Users] jaws crashing with outlook 2010
 
 It's only 4 gb of ram.
 
 -Original Message-
 From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
 Behalf Of john melia
 Sent: Monday, December 03, 2012 11:26 PM
 To: jaws-users-list@jaws-users.com
 Subject: Re: [JAWS-Users] jaws crashing with outlook 2010
 
 Yes I have had this problem how much memory do you have I have 16 gigs of
 ram I have 2 computers the one with only 6 gigs of ram does not do it. Also
 it will stop with explorer as well.
 
 -Original Message-
 From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
 Behalf Of Geovanni Bahena
 Sent: Monday, December 03, 2012 11:10 PM
 To: jaws-users-list@jaws-users.com
 Subject: [JAWS-Users] jaws crashing with outlook 2010
 
 Hello everyone,
 
 I hope I'm not the only one with this issue. If not, I hope that some of you
 report it also. FS Tech support tells me that they can't reproduce it and
 will not escalate it. At random times, outlook 2010 will stop responding.
 When this happends, jaws stops speeking and will not allow me to do
 anything. The only way to get things working again, I have to kill jaws
 using the dump command and reload. Sometimes, I even have to restart the
 system to get it Jaws working right. Has anyone had this issue?
 
 Thanks,
 
 Geovanni
 
 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/
 
 
 
 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/
 
 
 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/
 
 
 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws crashing with outlook 2010

[Bissett, Tom]

I use outlook 2010 and I have had no issues with it.  I am running on XP.
Tom Bisset
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Geovanni Bahena
Sent: December 3, 2012 11:10 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] jaws crashing with outlook 2010

Hello everyone,

I hope I'm not the only one with this issue. If not, I hope that some of you 
report it also. FS Tech support tells me that they can't reproduce it and will 
not escalate it. At random times, outlook 2010 will stop responding.
When this happends, jaws stops speeking and will not allow me to do anything. 
The only way to get things working again, I have to kill jaws using the dump 
command and reload. Sometimes, I even have to restart the system to get it Jaws 
working right. Has anyone had this issue?

Thanks,

Geovanni

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws crashing with outlook 2010

[Baracco, Andrew W]

I do not think it has anything to do with amount of RAM. I think that it
has to do with some aspect of the interaction between JAWS and Outlook.
For me, it doesn't happen often, and the occurrence seems to be random,
when opening up a message. I am not sure if the size of the message, or
the client that was used to send the message has anything to do with it.

Andy


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Hicks Steven (CORNWALL IT SERVICES)
Sent: Monday, December 03, 2012 11:52 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

That should be more than enough.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Geovanni Bahena
Sent: 04 December 2012 06:04
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

It's only 4 gb of ram.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john melia
Sent: Monday, December 03, 2012 11:26 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

Yes I have had this problem how much memory do you have I have 16 gigs
of ram I have 2 computers the one with only 6 gigs of ram does not do
it. Also it will stop with explorer as well.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Geovanni Bahena
Sent: Monday, December 03, 2012 11:10 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] jaws crashing with outlook 2010

Hello everyone,

I hope I'm not the only one with this issue. If not, I hope that some of
you report it also. FS Tech support tells me that they can't reproduce
it and will not escalate it. At random times, outlook 2010 will stop
responding.
When this happends, jaws stops speeking and will not allow me to do
anything. The only way to get things working again, I have to kill jaws
using the dump command and reload. Sometimes, I even have to restart the
system to get it Jaws working right. Has anyone had this issue?

Thanks,

Geovanni

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/




This message may contain confidential information. If you are not the
intended recipient please inform the sender that you have received the
message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or
take any action in reliance on its contents:
to do so is strictly prohibited and may be unlawful.

Thank you for your co-operation.

NHSmail is the secure email and directory service available for all NHS
staff in England and Scotland NHSmail is approved for exchanging patient
data and other sensitive information with NHSmail and GSi recipients
NHSmail provides an email address for your career in the NHS and can be
accessed anywhere




For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws crashing with outlook 2010

[john melia]

Yes I have had this problem how much memory do you have I have 16 gigs of
ram I have 2 computers the one with only 6 gigs of ram does not do it. Also
it will stop with explorer as well.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Geovanni Bahena
Sent: Monday, December 03, 2012 11:10 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] jaws crashing with outlook 2010

Hello everyone,

I hope I'm not the only one with this issue. If not, I hope that some of you
report it also. FS Tech support tells me that they can't reproduce it and
will not escalate it. At random times, outlook 2010 will stop responding.
When this happends, jaws stops speeking and will not allow me to do
anything. The only way to get things working again, I have to kill jaws
using the dump command and reload. Sometimes, I even have to restart the
system to get it Jaws working right. Has anyone had this issue?

Thanks,

Geovanni

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws crashing with outlook 2010

[Geovanni Bahena]

It's only 4 gb of ram.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john melia
Sent: Monday, December 03, 2012 11:26 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

Yes I have had this problem how much memory do you have I have 16 gigs of
ram I have 2 computers the one with only 6 gigs of ram does not do it. Also
it will stop with explorer as well.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Geovanni Bahena
Sent: Monday, December 03, 2012 11:10 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] jaws crashing with outlook 2010

Hello everyone,

I hope I'm not the only one with this issue. If not, I hope that some of you
report it also. FS Tech support tells me that they can't reproduce it and
will not escalate it. At random times, outlook 2010 will stop responding.
When this happends, jaws stops speeking and will not allow me to do
anything. The only way to get things working again, I have to kill jaws
using the dump command and reload. Sometimes, I even have to restart the
system to get it Jaws working right. Has anyone had this issue?

Thanks,

Geovanni

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws crashing with outlook 2010

[Hicks Steven (CORNWALL IT SERVICES)]

That should be more than enough.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Geovanni Bahena
Sent: 04 December 2012 06:04
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

It's only 4 gb of ram.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of john melia
Sent: Monday, December 03, 2012 11:26 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

Yes I have had this problem how much memory do you have I have 16 gigs of ram I 
have 2 computers the one with only 6 gigs of ram does not do it. Also it will 
stop with explorer as well.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Geovanni Bahena
Sent: Monday, December 03, 2012 11:10 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] jaws crashing with outlook 2010

Hello everyone,

I hope I'm not the only one with this issue. If not, I hope that some of you 
report it also. FS Tech support tells me that they can't reproduce it and will 
not escalate it. At random times, outlook 2010 will stop responding.
When this happends, jaws stops speeking and will not allow me to do anything. 
The only way to get things working again, I have to kill jaws using the dump 
command and reload. Sometimes, I even have to restart the system to get it Jaws 
working right. Has anyone had this issue?

Thanks,

Geovanni

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



This message may contain confidential information. If you are not the intended 
recipient please inform the
sender that you have received the message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or take 
any action in reliance on its contents:
to do so is strictly prohibited and may be unlawful.

Thank you for your co-operation.

NHSmail is the secure email and directory service available for all NHS staff 
in England and Scotland
NHSmail is approved for exchanging patient data and other sensitive information 
with NHSmail and GSi recipients
NHSmail provides an email address for your career in the NHS and can be 
accessed anywhere



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws crashing with outlook 2010

[Hicks Steven (CORNWALL IT SERVICES)]

Try making sure that you have all the latest updates and servicepacks, this 
made a huge difference on my system.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of john melia
Sent: 04 December 2012 05:26
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws crashing with outlook 2010

Yes I have had this problem how much memory do you have I have 16 gigs of ram I 
have 2 computers the one with only 6 gigs of ram does not do it. Also it will 
stop with explorer as well.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Geovanni Bahena
Sent: Monday, December 03, 2012 11:10 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] jaws crashing with outlook 2010

Hello everyone,

I hope I'm not the only one with this issue. If not, I hope that some of you 
report it also. FS Tech support tells me that they can't reproduce it and will 
not escalate it. At random times, outlook 2010 will stop responding.
When this happends, jaws stops speeking and will not allow me to do anything. 
The only way to get things working again, I have to kill jaws using the dump 
command and reload. Sometimes, I even have to restart the system to get it Jaws 
working right. Has anyone had this issue?

Thanks,

Geovanni

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



This message may contain confidential information. If you are not the intended 
recipient please inform the
sender that you have received the message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or take 
any action in reliance on its contents:
to do so is strictly prohibited and may be unlawful.

Thank you for your co-operation.

NHSmail is the secure email and directory service available for all NHS staff 
in England and Scotland
NHSmail is approved for exchanging patient data and other sensitive information 
with NHSmail and GSi recipients
NHSmail provides an email address for your career in the NHS and can be 
accessed anywhere



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/