[Mac-Access]: Burning a CD on iMac

[Paul Hopewell]

Hello, 
I am running the latest Mac OS 10.10.3 on my iMac. I need to burn several 
copies of a CD containing some radio programs. 

SO I first completely erased the contents of a re-writable CD (or maybe it was 
a DVD). I then copied the required MP3 files into a folder and went to the 
context menu for that folder. I chose the burn option and the MP3 files were 
written to the CD. this CD played correctly in the CD player on my music centre 
and it also played correctly in the CD player of one of my contacts but did not 
play in the CD players of my other contacts. 

This may be because the re-writable CD was in fact a re-writable DVD which then 
plays in some CD players but does not play in other CD players. 

Is there any way I can tell whether the re-writable optical disk is a CD or a 
DVD? If it is a DVD can I somehow reformat it so that it becomes a CD? 

If it is a CD how can I burn it so that it plays in all CD players, some of 
which are several years old? 

Many thanks for any tips.

Paul Hopewell 

[Mac-Access]: Saving mail on iPhone

[Paul Hopewell]

Hello, 
I am running IOS 8.3 on my iPhone 5S. I would like to save a received Email in 
a folder local to my iPhone with a folder name relating to the subject of the 
Email. I do this all the time using Apple mail on my iMac and it is a very 
useful facility. 

On the iPhone I tried the move button for iPhone mail which does let me move 
the mail item to one of a predefined set of mail boxes, but I could not see any 
way to create a mail box (or folder) with a name which I create. 
Is this possible on IOS and if so how? 
Many thanks. 

Paul Hopewell

[Mac-access]: BBC weather App on IOS 8.3.

[Paul Hopewell]

Hello, 
I am running IOS 8.3 on my iPhone 5S. I really like the BBC weather App which 
worked perfectly on earlier IOS releases but does not work well on IOS 8.3. 

In previous IOS releases I used to flick right with one finger across the list 
of 10 days to hear the wether summary for that day. In IOS 8.3 this gesture 
just lets me access the first 4 of the 10 days and I cannot see the data for 
the other days. Similarly I used to double tap on the day summary to display an 
hour by hour weather forecast for that day. I was able to flick right with one 
finger to access the data for the whole day hour by hour. In IOS 8.3 I can only 
access the first 4 hours in that way. 

I am told that visually the extra hours and extra days are off the screen to 
the right. Have the VoiceOver gestures changed in some way so that I have to 
use a different gesture to access the whole 10 days and all the hourly 
forecasts for the current day? Or is this an IOS 8.3 bug or maybe a BBC wether 
App bug? 

Many thanks for any tips. 

Paul Hopewell 
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[Mac-access]: Problems with touchID on iPhone 5S

[Paul Hopewell]

Hello, 
I have an iPhone 5S which is about 6 months old and which is currently running 
IOS 8.3. 

TouchID worked well for the first 4 months or so, but alas is now unreliable. 
If I register a new fingerprint it works fine for about 2 days and then the 
finger print is no longer recognised. 

Do any listers have tips on the best way to position fingers or thumbs during 
the initial fingerprint registration or any other tips on how to make touchID 
reliable. I have tried cleaning the home button with a dry cloth and also tried 
registering the same finger several times as if they were all different 
fingers. Would it help to clean the home button in some other way? 

Many thanks for any tips. TouchID is great while it works!

Do any other listers have problems with TouchID on iPhone 5S? Is TouchID on 
iPhone 6 reliable? 

Best regards….

Paul Hopewell 
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[Mac-access]: Deleting old calendar entries

[Paul Hopewell]

Hello, 
I am running Mac OS 10.10.3 on my iMac and IOS 8.2 on my iPhone. I keep a 
shared calendar on iCloud. 

Is there an easy way to delete all calendar events before some specified date 
while retaining future instances of repeated events which were originally set 
up before that specified date? 

Currently my calendar is cluttered with events going back to November 2013. I 
would like to delete all events earlier than January 2015. Is there any easy 
way to do this other than delete them one event at a time? 

Many thanks. 

Paul Hopewell 
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[Mac-access]: Problems updating my Facebook profile

[Paul Hopewell]

Hello, 
I am running Yosemite on my iMac. I originally created my Facebook profile some 
time ago, possibly under Windows. I now want to add extra work places and my 
high school. I am using menutab pro for Facebook. 

If I use the desktop version of Facebook I can get to combo boxes where I 
should be able to enter a new work place or a new school but alas it seems I 
can only enter work places or schools which my Facebook friends attended. If I 
try to add any other work place I get an invalid work place error. 

SO I then tried switching to the mobile Facebook interface. Using this I can 
get to edit boxes where I can enter details of an additional work place with no 
problems but alas the button to save this is dimmed! 

I have tried accessing Facebook using the Lightning and Google browsers but get 
the same results. I have also tried Facebook using Safari on my iPhone with the 
same results. 

I have had a look at my Facebook account settings to see if profile updates 
from the mobile interface might be disabled but could not see anything obvious. 

Any thoughts? I guess I could try starting Windows under VMWare but don’t 
really want to do that. 

Many thanks.

Paul Hopewell 
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[Mac-access]: Facebook on Masc OS

[Paul Hopewell]

Hello, 
I know this topic has recently been discussed but alas I did not follow that 
discussion. 

I have been trying to use facebook on Yosemite 10.10.3 beta using Safari and 
the facebook web site. Using VoiceOver I have found this extremely confusing 
and for me pretty much unusable. Is there an App which I can download from the 
App store which will provide a VoiceOver friendly interface to facebook? 

A friend from many years ago has found my facebook account, which I hardly ever 
use. Initially I want to look at the about information for that friend to 
catchup on what they have been doing, and then to send a message to that 
friend. I also need to update my facebook profile to add more detail. I cannot 
figure out how to do either of the above using VoiceOver on the facebook web 
site. I thus hope an App will make this easier. 

Many thanks for any advice….

Paul Hopewell 
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[Mac-access]: Apple Mail question

[Paul Hopewell]

Hello, 
I am running Yosemite public beta 10.10.3. I have Apple Mail set to classic 
view and have checked the view option to group messages by conversation. 

I am unclear on how to handle multiple messages in the same conversation using 
VO. This is easy on my iPhone as selecting such a message reveals a list of all 
the messages in that conversation which I can then read one by one. On Yosemite 
I can easily access the first message in that conversation but cannot reliably 
access all the other messages in that conversation. Somehow these are all 
getting deleted. 

So what is the technique on Yosemite to access multiple messages in the same 
conversation? 

Many thanks. 

Paul Hopewell
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[Mac-access]: Searching for a TV program on Apple TV

[Paul Hopewell]

Hello, 
I have the latest version of Apple TV with the latest software. 
I wanted to watch again a TV show on Channel 4 in the UK. I located Channel 4 
on the Apple TV and selected it. I was then presented with a list of 253 
possible TV shows, with hopefully the one I want somewhere in that list. Alas 
the list did not seem to be sorted in any sensible order and it would be very 
tedious to check out each of the 253 in turn.
Is there anything I can do to improve this situation? Can I enter a search 
string or if not can I sort the list in the date order of when the TV show was 
originally broadcast with the most recent show first. 
I only have the Apple TV remote with its three buttons. 
The documentation is not that great. I did buy a short guide to the Apple TV 
from the ibook store but it relates to a rather old model. 
Many thanks for any help….

Paul Hopewell
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[Mac-access]: Downloading channel 4 TV programs

[Paul Hopewell]

Hello, 
I am running Mac OS 10.10.2. 
Has anyone found a way to download TV programs from Channel 4 in the UK to Mac 
OS? The Internet advises installing an App MacVideoDownloader. I have done this 
but cannot get the App to work under VoiceOver. 
I normally use get iPlayer Automator to download TV programs from the BBC and 
ITV but the option to downloade from Channel 4 (More4) is dimmed suggesting 
that the get iPlayer Automator app does not yet support this feature. 
Many thanks for any tips

Paul Hopewell 
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[Mac-access]: Adding contacts to a group

[Paul Hopewell]

Hello, 
I am running Mac OS 10.10.2 on my iMac. How do I add a person in my contacts to 
a named distribution list (presumably a named group). What if the contact is a 
member of more than one group. I can see how to do this by defining the person 
several times, once in each group but there must be a better way which does not 
result in duplicate contacts. 
Many thanks. 

Paul Hopewell 
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[Mac-access]: Nicknames in contacts

[Paul Hopewell]

Hello, 
i have an iPhone 5S running IOS 8.1.2 and an iMac running Mac OS 10.10.2. 
Contacts are synced between the two. 

If I go to the task bar on my iPhone (double press of the home button) I see a 
list of recently called phone contacts. this list includes just the first name 
such as Bob. Unfortunately I phone two different people called bob so I am 
not sure which Bob is which. Is it possible to add nicknames to my contacts so 
that people with the same first name can be distinguished? Note that I would 
not want the nickname to appear in any email I sent to that contact!

I had a look at contacts and could see no obvious way to do this but I 
understand that Siri will let me say call mum where presumably 'mum' is a 
nick name. 

Many thanks. 

Paul Hopewell 
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[Mac-access]: Allowing iTunes to receive incoming connections

[Paul Hopewell]

Hello, 
I am running the latest Yosemite 10.10.2. I have firewall turned on in the 
security section of system preferences. I have Apple TV setup to stream from 
iTunes. 

Every time I start iTunes I see an alert message asking me to allow or deny 
incoming network connections to iTunes. I always choose allow. If I turn off 
firewall then I do not see this alert. 

I have looked at the firewall options and see that iTunes is set to allow 
incoming connections. So I should not see the above alert. 

Is there some other option I need to set to always allow iTunes to receive 
incoming network connection requests? Is this a bug? For security reasons I 
would like to run with firewall set on…

Many thanks for any help….

Paul Hopewell
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[Mac-access]: Problem with time machine backup disk

[Paul Hopewell]

Hello, 
I am running the latest Yosemite and have a firewire connected external hard 
disk for time machine and SuperDuper! backup. 

Every time I start my iMac I get a system alert to the effect that my computer 
cannot read my external hard disk drive. I have options to ignore or eject the 
external hard disk. I always choose the ignore option and then everything works 
fine. 

Why does the above alert happen and can I do anything to stop it? 

Many thanks.

Paul Hopewell 
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[Mac-access]: Alert every time I start iTunes

[Paul Hopewell]

Hello, 
I am running the latest Yosemite. I recently set up Apple TV and since then 
every time I start iTunes I get an alert asking whether iTunes should allow or 
deny incoming requests to connect to it. I always choose allow. 

Can I do anything to stop this alert? I checked out my firewall settings and 
see that firewall is set on but that in the firewall privacy tab iTunes is set 
to allow incoming connection requests. 

Presumably this is all happening because the Apple TV is set to stream files 
from iTunes on my iMac which presumably means that the Apple TV will need to 
connect to iTunes. 

Many thanks for any tips….

Paul Hopewell 
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[Mac-access]: Dettaching an attachment in 1 password

[Paul Hopewell]

Hello, 
I am running the latest Yosemite on my iMac with the latest 1 password 5. 

I started using 1 password at 1 password 3 a long time ago and have migrated up 
to 1 password 5. I have an attachment to a secure note which I now need to 
detach and view. 

How do I detach an attachment? I have tried the obvious such as locating the 
attachment in the secure note detail and doing a mouse click on it but to no 
avail. I was rather hoping that the 1 password file menu would include an 
option to detach and attachment but no luck. 

Any ideas? If I cannot detach the desired file then I have a problem as it is 
my only copy! 
Best regards….

Paul Hopewell
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[Mac-access]: How to send vuescan output to abbyy fine reader

[Paul Hopewell]

Hello, 
For a long time I have VueScan set up to automatically pass the its TIF file 
output to abbbyy fine reader for abbyy fine reader to do the optical character 
recognition. Alas my setup has gotten corrupted and I cannot remember how to 
achieve the above. I looked at the VueScan options and saw that I could set up 
the Viewer program from a list of choices such as PhotoShop and Apature but 
this list did not include abbyy fine reader. 
Any help would be appreciated.
Best regards….
 
Paul Hopewell 
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[Mac-access]: Can I watch live BBC TV on my new Apple TV?

[Paul Hopewell]

Hello, 
I have recently acquired an Apple TV and set it up to work on our main TV in 
the lounge. 

Can I watch live BBC and ITV TV via the Internet using the Apple TV? I have 
seen someone doing this but cannot figure out from the Apple TV menus how to do 
it. My motivation for doing this is that I can hopefully get audio description 
on live TV via this route as our main TV does not support audio description. 
Many thanks for any tips…


Paul Hopewell
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[Mac-access]: Will mograting to iCloud drive stop calendar and contacts sync to IOS 7?

[Paul Hopewell]

Hello, 
I am running the latest Yosemite on my iMac and the latest IOS 8 on my iPhone 
5S. My wife has an iPhone 4 running the latest IOS 7 and we currently sync 
calendar and contacts across all three devices. 

I would like to move to the iCloud drive on my iMac and iPhone 5S but am 
concerned that this may stop calendar and contacts sync to the iPhone 4. I have 
looked at various forums on google and cannot find a definitive answer to the 
above question. 

Am I correct in thinking that migration to iCloud drive is irreversible, i.e. I 
cannot get back to where I was before moving to iCloud drive. 

Many thanks. 

Paul Hopewell
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[Mac-access]: Restoring iMac from Superduper! and time machine

[Paul Hopewell]

Hello, 
I am running the latest Yosemite on my iMac with the latest Superduper! backup 
/ restore application. I also have time machine always set on. 

Is it possible to restore my Mac OS from a Duperduper! backup taken in November 
2014 and then restore all user data such as Email, calendar, iTunes library, 1 
password data  and user data files from my time machine? 

I basically want to roll back a troublesome Mac OS and then restore all other 
data to the current time without also restoring the troublesome Mac OS. 

Best regards and Happy New Year….

Paul Hopewell
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[Mac-access]: Question about movies from the itunes store

[Paul Hopewell]

Hello, 
I am contemplating renting or buying a movie from the iTunes store but first 
have a couple of questions. I have never purchased or rented a movie from 
anywhere before. 

When I look up a movie title on the iTunes store I see a price of around £14 
for HD and £10 for SD. I am unclear on whether this is the rental price or the 
purchase price. This may arise because the movies I looked up are recent 
releases (Mr Turner and the Imitation Game) and may not be available for both 
rental and purchase. I am primarily interested in rental. 

i see that rented movies have to be watched within 30 days of download and once 
started watching has to be completed within 48 hours. Can I only watch a rented 
movie once within the 30 days? 

both the above movies are listed as pre-order. what does this mean? 

Is audio description standard in all movies from the iTunes store? If so do I 
have to do anything special to enable audio description? If it is not standard 
are there options to enable me to choose a version with audio description? How 
do I know which movies have audio description and which do not? 

Many thanks for any help on the above. 
Happy New Year to all listers….

Paul Hopewell
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[Mac-access]: Will iCloud drive stop calendar/contacts sync on IOS 7?

[Paul Hopewell]

Hello, 
I am running the latest IOS 8 on iPhone 5S and the latest IOS 7 on iPhone 4 and 
the latest Yosemite and iTunes on iMac. I currently have iCloud drive disabled. 
I currently sync contacts and calendar across all 3 devices. 

I am considering enabling iCloud drive but am concerned that this may prevent 
calendar/contacts sync to IOS 7. I have searched the forums but cannot find a 
definitive answer on whether migrating to iCloud drive will prevent 
calendar/contacts sync to devices running IOS 7. 

Am I correct in thinking that any migration to iCloud drive is irreversible? 
Once done you cannot go back to no iCloud drive. Hence I am reluctant to try it 
in case calendar/contacts sync to my IOS 7 device is permanently clobbered. 

Many thanks for any definitive information on this question. 
Merry Christmas and a Happy New Year to all listers….


Paul Hopewell 
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[Mac-access]: iCloud drive compatibility question

[Paul Hopewell]

Hello, 
I am running Mac OS 10.10.1 on my iMac and IOS 8.1.2 on my iPhone 5S. My wife 
is running the latest IOS 7 on her iPhone 4. Contacts and Calendars are 
currently synced across all 3 devices and it is essential that we retain this 
facility. 

Following discussion on this list about podcasts on iOS 8.1.2 I am considering 
installing downcast on my iPhone 5S. However to sync podcasts with my iMac it 
seems that I have to enable iCloud drive which is currently not enabled. If I 
do that will it still be possible to sync contacts and calendars across iMac, 
iPhone 5S and iPhone 4? Note that I do not want to sync any other types of 
document with the iPhone 4. 

If any problems arise over iCloud drive can I disable it and go back to my 
current situation? 
Many thanks. 

Paul Hopewell 
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[Mac-access]: Confused about podcasts on iPhone 5S

[Paul Hopewell]

Hello, 
I have an iPhone 5S running IOS 8.1.2 and an iMac running MAC OS 10.10.1. I 
normally access podcasts using iTunes on my iMac and then sync them to my iPod 
Nano G7 so that I can listen to them on the move. 

However there is now a problem with the iPod Nano and so I instead want to 
access podcasts on my iPhone 5S. When I had an iPhone 3GS running IOS 6 
podcasts appeared in the Music App on the iPhone and were synced with iTunes 
just like they are on the iPod Nano. that worked fine. 

Now on the iPhone 5S I cannot see podcasts in the Music App at all. I see that 
there is a Podcast App on the iPhone and if I open that I see the same list of 
podcasts as in iTunes on my iMac. However my iPhone contains a large number of 
podcasts which I have already listened to on the iPod. 

I would really like the iPhone 5S to behave like the iPhone 3GS and sync 
podcasts with iTunes in the normal way so that podcasts appear in the Music App 
on the iPhone 5S. How can I accomplish this? 

If the above is not possible is there any way to mark a large number of 
podcasts or even all podcasts in the iPhone podcasts App as played to reduce 
confusion? 

Many thanks for any help….

Paul Hopewell
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[Mac-access]: iPhone 5S step counter

[Paul Hopewell]

Hello, 
I have an iPhone 5S which I recently upgraded from IOS 8.1.1 to IOS 8.1.2. 
Since the upgrade all my pedometer Apps are showing my step count about 25% 
higher than for the same walk distance (approximately) for IOS 8.1.1. Do others 
notice this and if so is there anything I can do about it? Also which is the 
true step count - the IOS 8.1.1 version or the IOS 8.1.2 version? I like the 
IOS 8.1.2 version better as it is easier to reach my daily goal of 10,000 steps 
but wishful thinking will not enhance fitness! 

Note that I put my iPhone in my trouser side pocket while walking. Perhaps it 
would give a more accurate result if put somewhere else? 

Best regards….

Paul Hopewell 
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[Mac-access]: disabling accented characters on iPhone data entry

[Paul Hopewell]

Hello, 
I have an iPhone 5S running the latest level of IOS 8. I use the data entry 
method where you slide your finger over the virtual keyboard until you find the 
desired character and then lift your finger to enter that character. 

As I use my finger rather than a stylus I am rather slow finding the desired 
character and often wait for the phonetic version e.g. Victor for V or Bravo 
for B to confirm that I am entering the correct character. Alas this technique 
often triggers the option to select and enter accented versions of the desired 
character which I have trouble escaping from. 

Is there any way to disable the option to enter accented character mode, or if 
not what is the correct way to escape from this mode and revert to normal 
characters? 

Many thanks for any tips. 
Best regards…..

Paul Hopewell
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[Mac-access]: How to get a song onto iTunes?

[Paul Hopewell]

Hello, 
I am running the latest Mac OS Yosemite and associated iTunes. 

I have an MP3 file which I recorded on my iPhone which is now on my iMac. It 
presumably lacks tags like artist, album, etc. I want to add it to the iTunes 
library and so tried to open it with iTunes. My plan was to then find it in the 
recently added playlist and then add the album, artist etc tags. 

Alas iTunes will not play the MP3 file. Quicktime player plays it fine, so it 
is a good file. 

I wondered about the tag editor in file information but could not work out how 
to use that. 

Any ideas? I am sure that in the past I could open an arbitrary MP3 file with 
iTunes which would import that file into the iTunes library and tag it with 
“Unknown artist” and “unknown album”. Has this option now been removed? 

Many thanks for any tips.

Paul Hopewell
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[Mac-access]: How to intercept audio playing in Safari

[Paul Hopewell]

Hello, 
I am running the latest Yosemite and Safari on my iMac. 

I need to transfer an audio file which is playing in Safari to my iPod. The 
Safari file plays as a result of pressing a button labeled ‘Play / Pause” in a 
Safari page. The audio file is presumably downloaded and stored somewhere on my 
iMac and played from there. Is there any way to intercept this audio file so 
that I can move it into iTunes and then onto my iPod? there are no copyright 
issues as the file relates to a choir to which I belong. 

I can play the file in Safari and record it on my iPhone and after some trouble 
get it back onto my iMac and then into iTunes but I hope there is an easier 
way! 

I do have audio hijack pro on my iMac but have not fathomed out how to use that 
to intercept the Safari audio file while ignoring VoiceOver output. 

Many thanks for any tips.

Paul Hopewell 
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Re: [Mac-access]: Get iPlayer

[Paul Hopewell]

Hello Eleanor, 
Ar you confusing ‘get iplayer’ and ‘get iplayer automator’? I strongly 
recommend ‘get iplayer automator’ which does not involve anything difficult 
like terminal. FYI here is some info on ‘get iplayer automator’i 

Playing TV and Radio programs on an Apple Macintosh

The free App ‘Get iPlayer Automator’ is a great way to download and play TV and 
radio programs on an Apple Macintosh. You can download TV programs from the BBC 
, ITV and Channel 4 and  radio programs from the BBC including those from 
regional stations. You can search for desired programs by entering words which 
might appear in the program title and you can set preferences to download the 
audio described version of the program if it is available. You can request that 
downloaded programs are automatically added to your iTunes library from where 
you can play them or transfer them to portable devices such as iPhone, iPod, 
and iPad. You can automatically add programs which are part of a series to your 
download queue as they become available. Finally if you live outside the UK you 
can still download British TV and radio programs via a provided proxy.

Get iPlayer Automator requires Mac OS 10.7 or later. You can download it free 
from 
http://tom-tech.com/iplayer_automator/iPlayer_Automator/Get_iPlayer_Automator.html
 
http://tom-tech.com/iplayer_automator/iPlayer_Automator/Get_iPlayer_Automator.html.
 Copy the ‘Get iPlayer Automator.app’ from your download folder to your 
application folder and open it. Wait a few seconds and you will be invited to 
upgrade to the latest level which at the time of writing is 1.5.3 (536). You 
now need to change a few of the default preferences. Open the preference pane 
for Get iPlayer Automator and go to the general tab. If you live in the UK you 
must set the Proxy option to None. The default is Provided which should work if 
you live outside the UK but I have no way to test this. If you want to download 
BBC radio programs as well as TV programs ensure that BBC Radio and BBC 
Podcasts options are checked in the Items to Cache group. These are not checked 
by default. Also ensure that the Download Audio Described and Signed Versions 
option is checked. This is checked by default and will download the audio 
described version of a program if it is available. If no audio described 
version is available it will download the standard version. Now close the 
preference pane. 

To download a program first enter one or more words which might appear in the 
program title into the Search For Shows edit box and press the Enter key. After 
a few seconds look in the Search Results table for the desired show(s) and 
select them. Now press the Add To Queue button to add the desired show(s) to 
the download queue. Then check that the desired show(s) really are in the 
download queue and if this queue contains any unwanted shows select them and 
press the - button to remove them. Now go to the Toolbar and press the Start 
button to start downloading the desired show(s). These will be saved in the 
Download Path specified in the preference pane which by default is set to the 
Movies/TV Shows folder in your user area. Downloaded TV programs will also 
appear in the TV Shows part of your iTunes library from where you can play the 
desired shows. Downloaded radio programs will appear in the Music part of your 
iTunes library and can be found by going to Artists and looking for BBC Radio.

You can use the TVR feature of Get iPlayer Automator to automatically download 
the next available program of a nominated series the next time you start Get 
iPlayer Automator. To do this press the TVR button in the Toolbar. This brings 
up a panel enabling you to search for a show in a series of shows and then add 
that series to the TVR queue. The next time you start Get iPlayer Automator it 
will search for the next show for each entry in the TVR queue and if one is 
found it will add it to your download queue. 

Each time you start Get iPlayer Automator it refreshes its index of possible 
shows. If you have not used Get iPlayer Automator  for a while this can take 
several minutes during which the Search For Shows edit box is dimmed. You then 
just need to be patent and wait for the Search For Shows edit box to become 
available. 
 On 13 Nov 2014, at 10:15, Eleanor Martha Burke eleanormarthabu...@gmail.com 
 mailto:eleanormarthabu...@gmail.com wrote:
 
 I would like to be able to use Get iPlayer on my Mac.  This then probably 
 only relates to those list members in the UK who might have this installed on 
 their Mac.  I do not know how to install it as it is not an app as such but 
 involves inputting certain information in to the Mac and has something to do 
 with Terminal.  I don't know anything about Terminal.  Hope someone using it 
 on their Mac can help.
 
 Eleanor 
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[Mac-access]: Problems with Find My iPhone

[Paul Hopewell]

Hello, 
I have an iPhone 5S running the latest IOS 8. I had set the iPhone up with 
“Find my iPhone” enabled in the phone’s iCloud settings. Bad idea

This afternoon my phone suddenly stopped talking in the middle of reading an 
Email. I tried pressing the home key 3 times to restart VoiceOver but to no 
effect. I then tried a 3 finger double tap to turn on speech assuming it had 
somehow become disabled. No joy. I turned the phone off and back on again but 
could not get VoiceOver to start. I then connected the phone to my iMac and 
tried “restore from backup”. itunes told me that I had to first turn “Find my 
iPhone” off in the phone’s iCloud settings before I could restore the backup. 
As I could not get the phone to speak I could not do that. 

So I was stuck until my sighted wife came home and looked at the screen. She 
saw a message saying that the phone was disabled and that I had to wait 16 
minutes before entering my passcode to restart the phone. After 30 minutes my 
wife was able to start the phone and enter the passcode. She then saw that 
VoiceOver was turned off in the accessibility options and so turned it on for 
me. I then turned off “Find my iPhone” but tat caused VoiceOver to stop 
speaking and demanded my Apple password before it would disable “Find my 
iPhone”. My wife had to do that for me and then had to re-enable VoiceOver from 
the accessibility options. 

I suspect that somehow the “find my iPhone’ sequence  had been activated by 
some spurious event which caused all the above problems. 

As it seems that it is not possible for a blind person to recover from such a 
event I would recommend that you do not set “Find my iPhone” on!

does anyone have any insight into this problem? 

Many thanks. 

Paul HopewellM
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[Mac-access]: Confused about groups in Apple Contacts

[Paul Hopewell]

Hello, 
I am hoping someone can clarify how to create named groups of people in Apple 
Contacts on my iMac and hence allow Emailing to distribution lists in Apple 
Mail. 

I have about 200 contacts in iCloud in a group called “All iCloud”. I want to 
include about 10 of these contacts into a group called “Philosophy” also on 
iCloud so that the distribution list in available on multiple devices. 

So I created the Philosophy group under iCloud and copied some of the 
philosophy members into the Philosophy group. However these members now appear 
twice in my “all Contacts” list. 

So I tried moving the contacts into the Philosophy group instead. that is fine 
but I now wonder what to do if I want a member of the Philosophy group to also 
be a member of the Discussion group. 

I would appreciate any advice on the above. 

Many thanks. 

Paul Hopewell
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[Mac-access]: Problem with iPhone 5S case

[Paul Hopewell]

Hello, 
My current iPhone 5S case is very nice but alas its magnetic clasp stops the 
iPhone compass from working. I use the compass a lot for navigation so this is 
a show stopper for me. 

Can anyone recommend a protective iPhone 5S case which does not have a magnetic 
clasp. I have been looking at the Otterbox symmetry case which looks good but 
cannot determine whether it has a magnetic clasp or not. If any lister owns 
such a case can you please tell me whether it has a magnetic clasp? 

Many thanks. 

Paul Hopewell
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Re: How to tell if I am on the release level of Yosemite

[Paul Hopewell]

Hello Brian and Sarah, 
Many thanks for the information on how to find my Yosemite build number. I am 
at 14A388B rather than 14A389 so not quite at the release level. 
So how can I do a clean install of the release level? Last time I tried to 
install from the App store I got Yosemite Beta 1 which is not what I wanted! I 
see that my system preferences for App Store say that I am set up for beta 
software. I wonder if I should turn that off and then try the install from the 
App store again. 
Or maybe 14A388B is sufficiently close to the release level that its not worth 
the re-install. 
Many thanks

Paul Hopewell
 On 23 Oct 2014, at 00:01, Sarah k Alawami marri...@gmail.com wrote:
 
 There's an easier way to get there. vo click the version number in about this 
 mac and you will see
 
 10.10 (14A389)
 
 Take care.
 On Oct 22, 2014, at 1:05 PM, Bryan Jones openses...@me.com wrote:
 
 Hello Paul,
 
 On my clean install of the released US version of Yosemite, I go to Apple 
 Menu  About this Mac  System Report  Software, and here I am seeing 
 “System Version OS X 10.10 (14A389).
 
 HTH,
 Bryan
 
 On Oct 21, 2014, at 10:03 AM, Paul Hopewell hopew...@hopewell.org.uk wrote:
 So do I now have the official released of Mac OS 10.10? Is there any way to 
 be sure? If not what should I do? 
 
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How to tell if I am on the release level of Yosemite

[Paul Hopewell]

Hello, 
I have been a beta tester for Yosemite and over time have installed all the 
betas from beta 1 through beta 7. 

Does this mean that I am now on the official release of Yosemite? The about 
this Mac menu item does not show any build number. It just says Mac OS 10.10. 
Software update says that no updates are available. 

Just to be sure I did try installing Yosemite from the App store but it said 
that Mac OS 10.10 was already installed and that I should check for updates. 
However it also gave me the option to install a fresh copy of Mac OS 10.10. 

So I did that but to my surprise and annoyance it took me back to Yosemite beta 
1! I did not want to go through installing all the other betas so instead 
restored a superduper! backup of Yosemite beta 7. 

So do I now have the official released of Mac OS 10.10? Is there any way to be 
sure? If not what should I do? 

Many thanks. 

Paul Hopewell
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Drop box on Yosemite fixed

[Paul Hopewell]

Hello, 
I am pleased to say that drop box 2.11.28 fixed the problem that the context 
menu items to copy the link to a file in dropbox/public was missing in Yosemite 
with earlier releases of dropbox. Dropbox 2.11.28 is a beta release but if you 
google it you can find a link to download it. 
Best regards….

Paul Hopewell
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Moving a calendar from gmail to icloud

[Paul Hopewell]

Hello, 
I use the Apple calendar App on my iMac. Currently all my calendar entries are 
on my gmail account so that my wife can access them from her Android phone. She 
is now moving to an Apple iPhone and so I would like to keep the calendar on 
iCloud rather than gmail. 

Is there an easy way to move all my existing calendar events from my gmail 
account and instead store them in my iCloud account? 

Many thanks. 

Paul Hopewell
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Is there a GPS based compas App for iPhone 5S

[Paul Hopewell]

Hello, 
I have an iPhone 5S which sits in a very nice protective case but alas the 
magnetic clasp on the case stops the built in compass from working. Where ever 
I face it always says “East”, even after recalibration. the compass works fine 
when the phone is out of the case. 

I am very reluctant to go for walks with the phone outside its protective case, 
but I do find the compass very handy when lost. 

I therefore wonder if there is an App which uses GPS to determine direction. 
When lost I am happy to walk a short distance in some direction and would like 
the App to tell me which direction I had walked in. Does anyone know of such a 
VoiceOver accessible App?

Alternatively does anyone know of a good iPhone 5S protective case which does 
not have a magnetic clasp?

Many thanks for any help. 

Paul Hopewell
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How to 'slide to stop'

[Paul Hopewell]

Hello, 
How do I activate an iPhone App control labeled as “slide to stop”? Double tap 
does not work. Turning off VoiceOver and sliding up, down, left, right with one 
finger or two fingers does not work either. 

How would “slide to stop” work for someone not using VoiceOver? 

the App in question is Runtastic pedometer. On IOS 6 I can use the task 
Switcher to stop the App. I can then restart the App and choose to delete the 
session and then start a new session. On IOS 8 I can still stop the App using 
the App switcher, but on restarting the App it carries on from where it left 
off. I have not yet found a way to reset the step count and miles to zero. 
Hopefully “slid to stop” would do that if I could only activate that control. 

Many thanks for any help. 

Paul Hopewell
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Can I change the name iTunes gives to my iPhone?

[Paul Hopewell]

Hello, 
Is it possible to change the iPhone name which iTunes allocates when you first 
set up an iPhone? I ask as I have an iPhone 3GS and an iPhone 5S which have 
confusingly similar names. I would like to change the name allocated to one of 
them. 

Note that when I first connected the iPhone 5S to my iMac I asked it to restore 
the backup of my iPhone 3GS. Maybe that is why they have similar names! 

When I get a decent case for the 5S I will use that by default but will keep 
the 3GS as a backup phone. 

Many thanks. 

Paul Hopewell
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iPhone Family sharing question

[Paul Hopewell]

Hello, 
I have an iPhone 5S running IOS 8.0.2 which I sync to iTunes on my iMac. My 
wife will shortly inherit an iPhone 4 which has been reset to factory settings 
and which I recall will run IOS 7 but not IOS 8. She will want to manage this 
from her Windows PC and so will install iTunes on that PC. 

Presumably when my wife first connects the iPhone 4 to iTunes she will have to 
sign onto the iTunes store using my Apple ID and password and to tell iTunes 
that the iPhone 4 is a new phone. If she accesses the iTunes App store from the 
iPhone 4 she will likewise have to sign on using my Apple ID and password. 

Can my wife then install for free some of the Apps I have purchased from the 
iTunes store? If so what does she have to do to achieve that? 

I have enabled family sharing on my iPhone 5S but am not clear if all sharing 
devices have to be IOS 8. 

Many thanks for your advice. 

Paul Hopewell
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Type2Phone and IOS 8.0.2

[Paul Hopewell]

Hello, 
I have recently acquired an iPhone 5S which is now running IOS 8.0.2. 

I also have an iPhone 3GS running the latest IOS 6. On the 3GS I found it very 
handy to use type2Phone on my iMac to emulate a bluetooth keyboard for entering 
passwords and the like on the iPhone. With their mixtures of characters, 
numbers, cases and symbols these are rather tricky to enter using the iPhone 
virtual keyboard. 

to my dismay type2Phone does not work with the iPhone 5S. Pressing the cursor 
left and right keys moves between fields on the iPhone but typing letters or 
numbers does not do anything on the iPhone. 

I have keyboard and numpad and trackpad commanders turned on and quicknav 
turned off. I tried turning numpad commander off but that made no difference. 

Presumably these problems are  related to the other posts on IOS 8 and 
bluetooth keyboard issues. 

Are there any workarounds to this problem? 
Many thanks. 

Paul Hopewell
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Arranging home page on IOS 8

[Paul Hopewell]

Hello, 
I am having a very frustrating time trying to move all my Apps on my iPhone 5S 
into sensible folders on home page 1. .

I currently have folders on 4 columns and 4 rows on page 1. Now there are App 
Icons on page 2 which I want to move into the appropriate folder on page 1. 
When I move an App from page 2 onto page 1 it seems to go into row 5 on page 1. 
If I then press the home key and go to page 1 and double tap and hold any Icon 
on row 5 I do not get the ability to move that Icon into any of the folders on 
page 1. In fact I do not get the ability to move Icons on row 5 of page 1 at 
all. 
Any ideas? 
Many Thanks.

Paul Hopewell
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How to download a previously purchased iPhone App

[Paul Hopewell]

Hello, 
I am trying to download an iPhone App which I had purchased some time ago and 
subsequently deleted from itunes. I have now moved to IOS 8 where this App will 
now work again but cannot download it. 

If I go to the itunes App store the download button for the App is dimmed. If I 
go to the purchased tab in iTunes I can see the App but there is no button to 
re-download it. 

I recall that there is a keystroke which will undim a dimed control, which 
would then let me redo the download. 

Any ideas would be appreciated. 
Many thanks. 

Paul Hopewell
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Enabling touch typing on iPhone

[Paul Hopewell]

Hello, 
Can someone please remind me how to enable touch typing on an iPhone. This is 
the typing mode where you slide your finger across the virtual keyboard and 
when you hear the desired character you lift your finger off the virtual 
keyboard and presto that character is entered. 

I had this working on IOS 6 but after restoring my IOS 6 backup on an IOS 8 
device the touch typing no longer works. I have searched everywhere to try to 
turn it back on but with no success. I then tried looking for the option to 
turn it on on IOS 6 but could not find it there either. 

Many thanks. 

Paul Hopewell
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Bluetooth keyboard on IOS 8

[Paul Hopewell]

Hello, 
Many thanks for the info on touch typing on IOS 8. 

I vaguely recall reading some posts about bluetooth keyboards on IOS 8. IS 
there a problem there? I have been trying to use the iMac ASpp Type2Phone to my 
new iPhone 5S now running the latest IOS 8. Pressing the arrow keys on the iMac 
moves the cursor between fields on the iPhone but typing characters on the iMac 
does not enter them on the iPhone. 

Any thoughts….
Many thanks. 

Paul Hopewell
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Problems upgrading iPhone?

[Paul Hopewell]

Hello, 
I have an iPhone 3GS 16GB running the latest IOS 6 and syncing to my iMac 
running the latest iTunes. I have about 30 Apps on the phone which I spent a 
long time arranging into folders on the home page. Many of these Apps have 
associated data such as userids,passwords, favourite destinations, weight, and 
so on. 

I am about to purchase an iPhone 5S 32GB. I initially want it configured 
identically to the 3GS - same Apps, same folder structure, and same App data. I 
initially want to keep the 3GS as a backup phone. Later I may want to add some 
extra IOS 8 only Apps to the 5S and also add more music to the 5S to exploit 
its greater storage. 

When I first connect the 5S to iTunes will it get the same name as the 3GS by 
default? If so will the 5S then be automatically configured like the 3GS with 
the same Apps, same folders, and same App data? Does the fact that the 3GS is 
IOS 6 and only 16GB while the 5S is IOS 8 and 32GB cause any problems? 

IF the above works OK can I still connect the 3GS to iTunes and sync it 
possibly with new Apps in the normal way? Can I later change the name of the 5S 
so that I can add IOS 8 only Apps and more music to that and meanwhile leaving 
the 3GS with is current Apps and music? 

If I give the 5S a different name than the 3GS during initial 5S setup then 
will iTunes consider it to be a completely different device? If so then 
presumably I would have to do all the work on the 5S to manually build the same 
folder structure to the 3GS and I would also have to manually set up all the 
Apps on the 5S with the same data as the Apps on the 3GS. That looks like a lot 
of work. However it would then enable me to install extra Apps and extra music 
on the 5S.

What do you advise me to do?
Many thanks. 

Paul Hopewell
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iPhone backup and restore

[Paul Hopewell]

Hello, 
Does backup and restore of an iPhone to iTunes just backup my Apps and their 
associated data, or does it also backup and restore IOS? 

If I backup an iPhone 3GS running IOS 6 and later restore that to an iPhone 5S 
running IOS 8 will the iPhone 5S now be set to IOS 6?

Many thanks.

Paul Hopewell
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iTunes has no windows

[Paul Hopewell]

Hello, 
I am running the latest level of Mac OS 10.9.4 and the latest level of iTunes. 
I frequently use command+tab to cycle round my windows and I frequently hear 
iTunes has no windows. This has only started happening after updating to Mac 
OS 10.9.4. If I quit iTunes and then restart iTunes the problem goes away 
briefly. If I stay in the iTunes window iTunes works fine but usually when I 
tab away to a different window and then back to iTunes I often hear iTunes has 
no windows. 

Do others encounter this problem and if so is there a work around? 

Many thanks. 

Paul Hopewell
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Deleting old calendar entries

[Paul Hopewell]

Hello, 
I am running Apple Calendar on the latest level of Mac OS. My calendar is held 
on GMail so that it can be synchronised with Mac OS, IOS and Android devices. 

Is there an easy way to use Apple Calendar to delete all events before a 
specified date? My current calendar contains events back to September 2012 and 
I would like to delete all events up to say May 2014. this includes repeating 
events which have already happened but obviously I want future repeats to still 
be in my calendar. 

I can clearly do this by deleting each old event one event at a time but this 
is pretty tedious! Is there an easier way? 

Many thanks. 

Paul Hopewell
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Will an iPhone 3GS purchesed in the UK work in Canada?

[Paul Hopewell]

Hello, 
I have an iPhone 3GS which works fine in the UK. It is unlocked so that I can 
insert any SIM card. I will be visiting Canada later this year. Does the iPhone 
3GS support the 1900 MHz band used in Canada and can I use it with a new SIM 
card purchased in Canada? 
Many thanks. 

Paul Hopewell
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Re: Editing a recording using Amadeus

[Paul Hopewell]

Hello Andy, 
I have only just looked at this thread so don't know what the earlier posts 
said. 
I did a podcast on audio editing with amadeus a couple of years ago and posted 
it to the mac-access podcast area. I attach a drop box link to this podcast 
which is hopefully relevant to you. 

https://dl.dropboxusercontent.com/u/41071505/Audio%20editing%20with%20Amadeus.mp3
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Re: How to delete photos from my iPhone

[Paul Hopewell]

 inserted 
 into an iPad Camera Connection Kit, but I don’t think this will be the 
 solution to move your friend’s photos from her PC, for reasons of both 
 organization and accessibility.  With the first generation iPad, the iPad 
 Camera Connection Kit accessory provided some really interesting features 
 that were not possible with either the iPhone or the iPod Touch.  These 
 included the ability to connect USB devices using one of the adapters in the 
 iPad Camera Connection Kit, which was a 30-pin to USB adapter plug, and also 
 to transfer photos using a second Camera Connection Kit adapter, which was a 
 30-pin plug with a slot for inserting an SD card.  Most of the really 
 exciting possibilities came from using the USB adapter plug — it was clearly 
 designed so people would be able to use the iPad to connect to devices for 
 audio input and composition, like Midi players, unpowered USB microphones, 
 etc. I was able to plug in a Griffin iMic into the USB connector and record 
 directly from my tape player into the Voxie Pro Recorder app.  In the first 
 iOS release, I was even able to connect a USB keyboard into the connector and 
 use it with VoiceOver navigation in place of the Apple Wireless Keyboard, and 
 to connect a USB card reader, which I don’t think you can do any more. 
 
 However, the limitation on using the SD card and the USB card reader is that 
 the only file types that are recognized by the iPad are camera type image 
 files like jpegs or video files.  And there was no file structure preserved 
 in the form of folder organization.  The only application that could transfer 
 these files was the Photos app, and apart from the problems of being able to 
 distinguish photos via labels with VoiceOver, about the only thing you could 
 do would be to select all the images and transfer them — or else navigate 
 through a long set of images to select individual items.  I don’t even 
 remember whether you could do that with VoiceOver.  The situation is similar 
 to being able to use the “open in” function for apps on your device.  In 
 order to be able to open files in particular apps on your iPhone, the file 
 type must be recognized and supported under the operating system, and the 
 capability to “Open in” that application must be written into that app.  It 
 initially was not possible to transfer eBooks directly to your device without 
 using iTunes Sync.  Using email attachments and DropBox to move these files 
 were features that were added in later.
 
 There are equivalent connectors to the two that were part of the iPad Camera 
 Connection Kit for 30-pin connectors for the current generation of iOS 
 devices that use lightning connectors, and each can be separately purchased.  
 I have no familiarity with using these connectors.  However, the basic 
 limitations of the transfer mechanism are likely to be the same, along with 
 any of the issues of VoiceOver accessibility in identifying and selecting 
 files in the Photos app.
 
 If you can locate an accessible photo transfer app, that might be a way to 
 proceed.  The only way I’ve handled moving files to an iOS device for someone 
 who needs direct transfer of their own files from a Mac computer is to create 
 a separate user account with a separate iTunes.
 
 Sorry not to have a better answer for you.  HTH.  Cheers,
 
 Esther
 
 On May 22, 2014, at 11:23 PM, Paul Hopewell wrote:
 
 Hi Esther, 
 If I use the add button to create a new empty photo album I can then delete 
 that new album as you describe. However the delete switch button does not 
 appear before the choir folder possibly because that folder is not empty or 
 possibly because that folder was created via iTunes syncing the choir folder 
 on my iMac. I tried to add a photo to the new test album I had just created 
 but could not work out how to do that.
 Was your new folder empty or did you put some photos in it before trying to 
 delete it? 
 All the best
 
 Paul 
 On 22 May 2014, at 20:15, Esther wrote:
 
 Hi Paul,
 
 If you double tap the edit button, so that it changes into a Done button, 
  and then flick right past the camera roll and photo library, do you hear 
 delete, switch button, off just before your choir album?  If so, can you 
 double tap that button and hear Confirm deletion, button?  If I double 
 tap anywhere on the screen, once focus is on the Confirm deletion button, 
 I get a message Are you sure you want to delete the album? followed by 
 the name of the album I created. Flicking right gives a Delete Album 
 button followed by a Cancel button. Double tapping the Delete Album 
 button brings my focus to the Add button, and if I flick through the 
 albums, the one that I created is now gone from the list. 
 
 This is described for the iPhone on iOS 6, by the way.  But I don't 
 transfer photos, so I had to create an album on the iPhone in order to 
 delete it.
 
 HTH. Cheers,
 
 Esther
 
 On May 22, 2014, at 8:33 AM, Paul Hopewell wrote:
 
 Hi

Re: How to delete photos from my iPhone

[Paul Hopewell]

Hi Esther, 
If I use the add button to create a new empty photo album I can then delete 
that new album as you describe. However the delete switch button does not 
appear before the choir folder possibly because that folder is not empty or 
possibly because that folder was created via iTunes syncing the choir folder on 
my iMac. I tried to add a photo to the new test album I had just created but 
could not work out how to do that.
Was your new folder empty or did you put some photos in it before trying to 
delete it? 
All the best

Paul 
On 22 May 2014, at 20:15, Esther mori...@mac-access.net wrote:

 Hi Paul,
 
 If you double tap the edit button, so that it changes into a Done button,  
 and then flick right past the camera roll and photo library, do you hear 
 delete, switch button, off just before your choir album?  If so, can you 
 double tap that button and hear Confirm deletion, button?  If I double tap 
 anywhere on the screen, once focus is on the Confirm deletion button, I get 
 a message Are you sure you want to delete the album? followed by the name 
 of the album I created. Flicking right gives a Delete Album button followed 
 by a Cancel button. Double tapping the Delete Album button brings my 
 focus to the Add button, and if I flick through the albums, the one that I 
 created is now gone from the list. 
 
 This is described for the iPhone on iOS 6, by the way.  But I don't transfer 
 photos, so I had to create an album on the iPhone in order to delete it.
 
 HTH. Cheers,
 
 Esther
 
 On May 22, 2014, at 8:33 AM, Paul Hopewell wrote:
 
 Hi Esther, 
 I tried this and it does not work for me. I have 3 albums: camera roll, 
 photo library, and choir. If I double tap the edit button and then double 
 tap either photo library or choir I get a button to re-order choir via drag 
 and drop. If I double tap that button the drag and drop does not work. 
 What you describe ought to work as it works like that for other types of 
 item. Maybe there is a bug in the latest level of IOS 6 which is fixed in 
 IOS 7. 
 Many thanks and best regards.
 
 Paul Hopewell
 
 On 22 May 2014, at 19:08, Esther  wrote:
 
 Hi Paul,
 
 When you are on the Albums tab of Photos on your iPhone, can you double tap 
 the edit button in the top right corner, then flick past the camera roll to 
 the album you want to delete and double tap to delete it?
 
 I don't have albums on my device.  I created an album, under Photos on my 
 iPhone using the add button and then tried to delete it.  This seems to 
 work.
 
 HTH. Cheers,
 
 Esther
 
 
 
 
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Giving meaningful titles to photos

[Paul Hopewell]

Hello, 
I have used iTunes to move some photos from my iMac to my iPhone. Some of these 
photos had file names which reflect the photo content but on the iPhone they 
seem to have titles specifying the date they were taken. Is there a way to give 
these photos meaningful names? 
Many thanks. 

Paul Hopewell
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How to delete photos from my iPhone

[Paul Hopewell]

Hello, 
If I look in the photos app on my iPhone 3gs (latest level of IOS 6) I see 
several folders which each contain several JPG files. 
I would ideally like to delete some of the folders but if that cannot be done 
then I would like to delete individual photos. 
I have tried everything I can think of but cannot find a way to delete either 
the folders or the individual photos. 
How do I delete photos? 
Many thanks. 

Paul Hopewell
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Transfering photos to an iPad

[Paul Hopewell]

Hello, 
I need to help a friend transfer about 100 photos from a Windows Notebook 
computer to her iPad. We can use a memory stick to transfer the photos, each 
with a suitable title, to a folder on my iMac but what then? The transfer to 
the iPad would have to be done in such a way that all the existing iPad content 
is preserved and no other data is transferred from my iTunes to the iPad. I am 
concerned that a few months ago I connected a different iPad to my iMac which 
caused iTunes to regard that iPad as a new iPad and thereby reset its software 
level and all its content. 

My friend would like the transfer to be local, not involving drop box or 
Emails. 

this is something I would never normally do so I would much appreciate your 
advice. 

When the photos are on the iPad how can my friend find a photo by its title and 
view that photo? 

Many thanks for your help. 

Paul Hopewell
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Calendar on iPhone

[Paul Hopewell]

Hello, 
I am running the latest IOS on my iPhone 3GS and the latest  Maverick on my 
iMac. Both have Calendar set to my Gmail account. ON the iPhone I have set to 
sync calendar 2 weeks back. I use the list view on my iPhone Calendar. 

My iPhone Calendar has events all the way back to early 2012! Is there an easy 
way to delete all past events from the iPhone Calendar and then set up things 
so that events older than say 2 weeks ago are automatically deleted? 

Many thanks for any help. 

Paul Hopewell
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Screen curtain on iPhone

[Paul Hopewell]

Hello, 
I am concerned about battery life on my ageing iPhone 3GS running the latest 
level of IOS 6 (IOS 7 does not work on the 3GS). 
I know that reducing screen brightness increases battery life. If I set screen 
curtain on does that have the same effect as setting screen brightness to 0? If 
I set brightness to say 40% and normally run with screen curtain on I can 
easily toggle screen curtain off to show the phone content to a sighted person. 
However if normally setting screen curtain on in this scenario does not improve 
battery life then there is no point in doing this. Instead I would have to run 
with screen brightness normally set to 0 and to remember to temporarily 
increase screen brightness to show the phone to a sighted person. 
Many thanks. 

Paul Hopewell
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Playback Controls on iPod Nano G6

[Paul Hopewell]

Hello, 
Does anyone know how to access the playback controls on an iPod Nano G6 using 
VoiceOver? These controls let you change the playback speed, go back 30 
seconds, display and modify the track position and so on. 

If you do a 2 finger swipe right while a music track is playing you hear album 
art double tap for playback controls. Alas doing the double tap anywhere on 
the screen does not bring up the playback controls. 

However from time to time I do get to these controls by accident. I don't know 
what I do to achieve this. 

Any tips would be much appreciated. 
Many thanks. 

Paul Hopewell
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bbc iplayer radio app

[Paul Hopewell]

Hello, 
Have any of you had success with the new bbc iplayer radio app for IOS devices? 
I used to use the standard bbc iplayer app which supported both radio and TV 
and that worked fine with VoiceOver. However when I tried that a couple of days 
ago to access a radio 4 show it told me that radio is now accessed via the new 
bbc iplayer radio app, and is no longer supported by the standard bbc iplayer 
app. 

SO I installed the bbc iplayer radio app on my iPhone 3GS running the latest 
IOS 6 but could not work out how to access radio 4. The app displayed several 
buttons for different radio stations, which did not include radio 4, plus a 
message to scroll for more stations. I tried all the gestures to do the scroll 
I could think of but none of them worked. 

Many thanks for any tips. For me the new app is much worse than the old app! 

Best regards

Paul Hopewell
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Re: bbc iplayer radio app

[Paul Hopewell]

Hello Eleanor, 
Many thanks for the below. What you describe works OK for me. As you say it is 
rather tricky and non-obvious but as a fellow Archers enthusiast it will be 
worth the trouble!
Many thanks. 

Paul Hopewell
On 23 Apr 2014, at 10:19, Eleanor Martha Burke eleanormarthabu...@gmail.com 
wrote:

 I continue to get to BBC radio four fired the iPlayer when I find Radio and 
 double tap and then get a message it has its own new app I then double tap on 
 that and the app opens it is unfortunate that the way the radio channels are 
 arranged there are near the bottom and are in the shape of an upward arc our 
 bridge radio four is way over to the right and the only way I can access this 
 is by pushing the screen search speak towards the left so when you are on 
 radio three if you do just a two finger movement towards the left and that 
 pushes that part of the screen over to the left I have to say it's a bit 
 fiddly and having a little revision does help however as a great archers 
 lover it's worth the bother
 
 Sent from my iPhone
 
 On 23 Apr 2014, at 10:14, Paul Hopewell hopew...@hopewell.org.uk wrote:
 
 Hello, 
 Have any of you had success with the new bbc iplayer radio app for IOS 
 devices? I used to use the standard bbc iplayer app which supported both 
 radio and TV and that worked fine with VoiceOver. However when I tried that 
 a couple of days ago to access a radio 4 show it told me that radio is now 
 accessed via the new bbc iplayer radio app, and is no longer supported by 
 the standard bbc iplayer app. 
 
 SO I installed the bbc iplayer radio app on my iPhone 3GS running the latest 
 IOS 6 but could not work out how to access radio 4. The app displayed 
 several buttons for different radio stations, which did not include radio 4, 
 plus a message to scroll for more stations. I tried all the gestures to do 
 the scroll I could think of but none of them worked. 
 
 Many thanks for any tips. For me the new app is much worse than the old app! 
 
 Best regards
 
 Paul Hopewell
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Gesture for slide to stop

[Paul Hopewell]

Hello, 
I am running the latest IOS 6 on my iPhone 3GS. 

One of my favourite apps has a button which VO voices as slide to stop. Is 
there a gesture which will achieve this? I have tried double tapping and 
flicking in all directions with 1 finger and with 2 fingers but to no effect. 
the only way I can stop the app is to go to the app switcher and use the 
gesture to kill the app there.

Many thanks for any tips

Paul Hopewell
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Re: Gesture for slide to stop

[Paul Hopewell]

Hello, 
It is the runtastic pedometer app. 
On 18 Mar 2014, at 14:58, Josh Gregory joshkar...@gmail.com wrote:

 Just out of curiosity, what app is this?
 
 Sent from my iPhone
 
 On Mar 18, 2014, at 10:54 AM, isaac isaac.heb...@gmail.com wrote:
 
 Have you tried double tapping and holding while you slide?
 On Mar 18, 2014, at 9:42 AM, Paul Hopewell hopew...@hopewell.org.uk wrote:
 
 Hello, 
 I am running the latest IOS 6 on my iPhone 3GS. 
 
 One of my favourite apps has a button which VO voices as slide to stop. 
 Is there a gesture which will achieve this? I have tried double tapping and 
 flicking in all directions with 1 finger and with 2 fingers but to no 
 effect. the only way I can stop the app is to go to the app switcher and 
 use the gesture to kill the app there.
 
 Many thanks for any tips
 
 Paul Hopewell
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Bookmarks on iPad

[Paul Hopewell]

Hello, 
I am setting up an iPad for a friend. I am familiar with the iPhone but not the 
iPad. 

the iPad has a bookmark in Safari which gives access to the iPad User Guide. I 
have created a Books folder on the iPad home screen containing ibooks. I would 
like to move the Safari bookmark for the iPad User Guide into my Books folder 
so that my friend sees it just like another book. Is that possible? 

I can foresee other cases where it would be useful to move selected Safari 
bookmarks into folders on the home screen. Is that possible?

Many thanks. 

Paul Hopewell
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How to handle invalid certificate from Email server

[Paul Hopewell]

Hello, 
I have recently switched my E-mail provider. Now on the first E-mail I send 
after each mail restart I get a message saying that the certificate from their 
smtp server is invalid and that they may thus be pretending to be that address. 
I have to press the connect button to continue. 

Is there any way to get rid of this message? 

Many thanks. 

Paul Hopewell
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get iPlayer Automator article

[Paul Hopewell]

Hello All, 
As several folks have expressed interest in this article I have pasted it into 
this Email. It is not that long!

Playing TV and Radio programs on an Apple Macintosh

The free App ‘Get iPlayer Automator’ is a great way to download and play TV and 
radio programs on an Apple Macintosh. You can download TV programs from the BBC 
, ITV and Channel 4 and  radio programs from the BBC including those from 
regional stations. You can search for desired programs by entering words which 
might appear in the program title and you can set preferences to download the 
audio described version of the program if it is available. You can request that 
downloaded programs are automatically added to your iTunes library from where 
you can play them or transfer them to portable devices such as iPhone, iPod, 
and iPad. You can automatically add programs which are part of a series to your 
download queue as they become available. Finally if you live outside the UK you 
can still download British TV and radio programs via a provided proxy.

Get iPlayer Automator requires Mac OS 10.7 or later. You can download it free 
from 
http://tom-tech.com/iplayer_automator/iPlayer_Automator/Get_iPlayer_Automator.html.
 Copy the ‘Get iPlayer Automator.app’ from your download folder to your 
application folder and open it. Wait a few seconds and you will be invited to 
upgrade to the latest level which at the time of writing is 1.5.3 (536). You 
now need to change a few of the default preferences. Open the preference pane 
for Get iPlayer Automator and go to the general tab. If you live in the UK you 
must set the Proxy option to None. The default is Provided which should work if 
you live outside the UK but I have no way to test this. If you want to download 
BBC radio programs as well as TV programs ensure that BBC Radio and BBC 
Podcasts options are checked in the Items to Cache group. These are not checked 
by default. Also ensure that the Download Audio Described and Signed Versions 
option is checked. This is checked by default and will download the audio 
described version of a program if it is available. If no audio described 
version is available it will download the standard version. Now close the 
preference pane. 

To download a program first enter one or more words which might appear in the 
program title into the Search For Shows edit box and press the Enter key. After 
a few seconds look in the Search Results table for the desired show(s) and 
select them. Now press the Add To Queue button to add the desired show(s) to 
the download queue. Then check that the desired show(s) really are in the 
download queue and if this queue contains any unwanted shows select them and 
press the - button to remove them. Now go to the Toolbar and press the Start 
button to start downloading the desired show(s). These will be saved in the 
Download Path specified in the preference pane which by default is set to the 
Movies/TV Shows folder in your user area. Downloaded TV programs will also 
appear in the TV Shows part of your iTunes library from where you can play the 
desired shows. Downloaded radio programs will appear in the Music part of your 
iTunes library and can be found by going to Artists and looking for BBC Radio.

You can use the TVR feature of Get iPlayer Automator to automatically download 
the next available program of a nominated series the next time you start Get 
iPlayer Automator. To do this press the TVR button in the Toolbar. This brings 
up a panel enabling you to search for a show in a series of shows and then add 
that series to the TVR queue. The next time you start Get iPlayer Automator it 
will search for the next show for each entry in the TVR queue and if one is 
found it will add it to your download queue. 

Each time you start Get iPlayer Automator it refreshes its index of possible 
shows. If you have not used Get iPlayer Automator  for a while this can take 
several minutes during which the Search For Shows edit box is dimmed. You then 
just need to be patent and wait for the Search For Shows edit box to become 
available. 
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Re: help with BBC iPlayer

[Paul Hopewell]

Hi Trevor, 
I use the free application get iplayer automator to view BBC and ITV TV 
programs on my iMac. You can use this to download radio and TV programs which 
you select by entering some words which might appear in the program title. 
After they have been downloaded you can play the programs via iTunes or 
transfer them to an iPhone or iPod. 
If you are interested in this approach please contact me off list and I can 
then Email you an article I recently wrote on how to use this application. 

Please note that you will have to google get iplayer automator as it is not in 
the app store. 

Paul Hopewell
hopew...@hopewell.org.uk
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Strange problem with Apple mail and gmail imap

[Paul Hopewell]

Hello, 
I am running Mac OS 10.9.1 with Apple mail and gmail imap. 

I also have my iPhone 3GS running the latest level of IOS 6 accessing the same 
gmail imap account. 

It all works fine except that when I am creating a new message in Apple mail I 
get dozens of copies of the new message in my trash folder on the gmail server. 
It seems that every press of the delete key creates a new copy of the message 
being created. this all takes up space and communication bandwidth and so is 
bad. 

Do any others have this problem? If so do you know why it is happening and 
what, if anything, I can do about it? 

this problem never happened with Mountain Lion. 

Many thanks. 

Paul Hopewell
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Re: Strange problem with Apple mail and gmail imap

[Paul Hopewell]

Hello Isaac, 
Presumably you are using Mac OS 10.9.1 with gmail imap? If so what are your 
mail box settings in Apple mail and how have you set up gmail? I must be doing 
something different than you. 
Many thanks. 

Paul Hopewell
On 2014, at 18:02, isaac isaac.heb...@gmail.com wrote:

 No I haven’t seen this problem happen when I am creating new messages.
 On Feb 4, 2014, at 11:40 AM, Paul Hopewell hopew...@hopewell.org.uk wrote:
 
 Hello, 
 I am running Mac OS 10.9.1 with Apple mail and gmail imap. 
 
 I also have my iPhone 3GS running the latest level of IOS 6 accessing the 
 same gmail imap account. 
 
 It all works fine except that when I am creating a new message in Apple mail 
 I get dozens of copies of the new message in my trash folder on the gmail 
 server. It seems that every press of the delete key creates a new copy of 
 the message being created. this all takes up space and communication 
 bandwidth and so is bad. 
 
 Do any others have this problem? If so do you know why it is happening and 
 what, if anything, I can do about it? 
 
 this problem never happened with Mountain Lion. 
 
 Many thanks. 
 
 Paul Hopewell
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cocktail automation question

[Paul Hopewell]

Hello, 
I have a 2009 iMac running Mac OS 10.9.1. I have a single user logon which is 
password protected. 

I want to automate Cocktail so that it starts up at say 07:30 every day. So I 
went to system preferences and energy saver and tried to set options so that my 
iMac would automatically awake from sleep at 07:00 so that Cocktail could run 
at 07:30. However looking at the Cocktail log it does not seem to have been 
started. 

So two questions

1. Does my 2009 iMac support automatic start-up / wake -up at a specified time, 
or is that only available on more recent models? 

2. If my iMac does support automatic start-up / wake-up then what happens about 
the logon password? 

Many thanks

Paul Hopewell
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Cocktail question

[Paul Hopewell]

Hello, 
I have used Cocktail for ages but have not yet used the pilot option on a daily 
basis via the scheduler as suggested by Dane.  

When I run pilot manually the restore disk permissions function seems to take a 
long time. Rather than have that happen daily I would like it to only happen 
say monthly. Is it possible to configure the Cocktail scheduler so that restore 
permissions only happens on the first day of each month, while all the other 
pilot actions happen daily or weekly as appropriate. 

Many thanks. 

Paul Hopewell
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Re: Calendar alerts in Mavericks

[Paul Hopewell]

Hello Brian, 
Many thanks for the below. I saw the custom option as you describe but never 
thought of trying it. the custom options you describe will solve my problem. 

Best regards

Paul Hopewell
 Hi Paul — I’m not particularly happy with some of the changes in Mavericks 
 Calendar, but I’m able to modify alerts using the following steps. Note that 
 none of my calendar events are google-based, so I’ can’t speak to possible 
 differences in behavior that might be related to google calendar events 
 viewed in Calendar.app. Also, while I do have several google mail accounts, I 
 use my me.com account for email alerts in Calendar. 
 1. Highlight the existing event in Calendar.
 2. Press Cmd+i to open the Inspector.
 3. Navigate to the existing alert(s).
 4. Press VO+Spacebar to activate the alert’s popup button.
 5. Scroll to the bottom of the popup list and select Custom.
 6. Here I am presented with the following list of choices: Message, Message 
 with sound, email, or Open File. Selecting one of these provides additional 
 options depending on context.
 7. Make the desired changes and press OK to save them.
 
 HTH,
 Bryan
 
 On Jan 15, 2014, at 8:57 AM, Paul Hopewell hopew...@hopewell.org.uk wrote:
 Does anyone understand how to set/modify calendar alerts in Mavericks using 
 VoiceOver? 
 
 I inherited most of my calendar from Mountain Lion where I could easily set 
 the type of alert e.g. Email, message, or none and the time of the alert. 
 these previously set alerts all work OK on Mavericks but I cannot work out 
 how to modify an existing alert. 
 
 I can, for example, change an Email alert 10 minutes before the event to a 
 message alert, but then cannot change that back to an Email alert. 
 
 It may be relevant that my calendar is on gmail. 
 
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Calendar alerts in Mavericks

[Paul Hopewell]

Hello, 
Does anyone understand how to set/modify calendar alerts in Mavericks using 
VoiceOver? 

I inherited most of my calendar from Mountain Lion where I could easily set the 
type of alert e.g. Email, message, or none and the time of the alert. these 
previously set alerts all work OK on Mavericks but I cannot work out how to 
modify an existing alert. 

I can, for example, change an Email alert 10 minutes before the event to a 
message alert, but then cannot change that back to an Email alert. 

It may be relevant that my calendar is on gmail. 

Many thanks. 

Paul Hopewell
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Tips for using iBooks on iMac with VoiceOver

[Paul Hopewell]

Hello, 
does anyone have any tips on the best way to read iBooks under Mac OS 10.9.1 
using VoiceOver? Are any of the iBook preferences especially suitable for 
reading with VoiceOver? 

I can locate and open books OK and can move to and read next and prior pages 
and chapters. 

But I have not yet worked out how to do the following: 

- Stop reading now, turn off my iMac, start my iMac tomorrow and carry on 
reading from where I left off. 

- Stop reading now, go to the overall table of contents, and start reading 
somewhere else. When I press Command+T to get to the table of contents it seems 
to be a mini-table just for the current chapter rather than the entire book. If 
I try to interact with the table it goes away. 

I also have iBooks on my iPhone 3GS under IOS 6 latest version. I would like to 
be able to stop reading now on my iMac and later go to my iPhone and start 
reading where I left off on my iMac (and vice versa). I understand that this is 
possible but it is not yet obvious how to do it. 

Many thanks for any tips. 

Paul Hopewell
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Anyone successfully using iBooks on Maverick?

[Paul Hopewell]

Hello, 
Is anyone successfully using iBooks on Maverick with VoiceOver? Or is iBooks on 
Maverick not yet fully accessible? 

First I have just opened a newly purchased iBook on Maverick and find that the 
scroll area contains 4 html files each corresponding to different parts of the 
book. I do not understand what is going on here. Opening a different book only 
has 3 html files in the scroll area. 

Second if I press command+t to open the table of contents I see a new window 
containing a table (I know it is a new window because I see it in the list of 
windows displayed by VO+F2). Unfortunately if I interact with that table the 
table goes away and the window containing that table closes. the same thing 
happens if I look at bookmarks. 

I mostly want to access the table of contents and use that to go to a desired 
section of the book. I also want to stop reading the book now and later return 
to where I left off. Is this possible on Maverick? 

Fortunately iBooks works much better on my iPhone 3GS under IOS 6. 

Should I expect iBooks to work OK with VoiceOver on Maverick? If so what am I 
doing wrong? 

Many thanks. 

Paul Hopewell
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Re: How to increase the the maximum size of a numbers table

[Paul Hopewell]

Hello, 
I think the problem arises because all the rows in my spreadsheet are 
considered header rows. Not sure how that happened but tinkering with the 
header submenu of the table menu fixes the problem. 

Paul Hopewell 
On 6 Jan 2014, at 21:10, isaac isaac.heb...@gmail.com wrote:

 What templet is it using for the spread sheet in numbers?
 On Jan 6, 2014, at 12:23 PM, Paul Hopewell hopew...@hopewell.org.uk wrote:
 
 Hello, 
 I am using the latest level of numbers under Mac OS 10.9.1 on a very simple 
 spreadsheet. The spreadsheet is 8 columns by 152 rows. I need to add some 
 more rows but the add row buttons in the table menu are dimmed. This 
 suggests that there is a rather small maximum table size. 
 
 The table might have been created using a template which might specify a 
 maximum number of rows but if so that was a long time ago and the details 
 are lost in the mists of time. 
 
 Any ideas on how to add extra rows to my table? 
 
 Many thanks. 
 
 Paul Hopewell
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How to increase the the maximum size of a numbers table

[Paul Hopewell]

Hello, 
I am using the latest level of numbers under Mac OS 10.9.1 on a very simple 
spreadsheet. The spreadsheet is 8 columns by 152 rows. I need to add some more 
rows but the add row buttons in the table menu are dimmed. This suggests that 
there is a rather small maximum table size. 

The table might have been created using a template which might specify a 
maximum number of rows but if so that was a long time ago and the details are 
lost in the mists of time. 

Any ideas on how to add extra rows to my table? 

Many thanks. 

Paul Hopewell
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Apple TV capabilities

[Paul Hopewell]

Hello, 
I am contemplating buying Apple TV but am not clear on exactly what it does. I 
have a wireless router in my home. I have an iMac running Mac OS 10.9.1 in my 
upstairs office and a basic TV with an HDMI slot to connect to Apple TV in my 
downstairs lounge. I have an iPhone 3GS. I use VoiceOVER everywhere. 

I understand that Apple TV will let me play TV programs which are in iTunes on 
my iMac on my lounge TV using the wireless router to link the iMac to the Apple 
TV. I understand that I can control all this using VoiceOver with an App on my 
iPhone 3GS. Is this all correct? 

I further understand that I can use Apple TV to stream live TV via my internet 
connection and that I can control that through the iPhone App using VoiceOver. 
Is that correct? 

Will Apple TV do anything with audio description on live TV programs accessed 
via my internet connection? 

Can Apple TV play TV programs which are on a USB memory stick? Does the Apple 
TV have a USB slot or will I have to transfer the TV programs from the USB 
memory stick into iTunes on my iMac and then access them via Apple TV? 

We have recently acquired a Sansung smart TV for our loft which connects to the 
Internet, has a USB slot for playing TV or photos on a USB memory stick, and 
supports audio description on live TV via the TV ariel. I am wondering if Apple 
TV will essentially convert my non-smart lounge TV into a smart TV. I am also 
wondering if I can control the Sansung smart TV via VoiceOver using an 
appropriate App on my iPhone. 

Many thanks in advance for any tips. 
Happy New Year to all! 

Paul Hopewell 
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Re: Apple TV capabilities

[Paul Hopewell]

Hi Dane, 
Many thanks for your very prompt reply! 

Yes I have an iPhone 3GS 16 GB which I use via VoiceOver. 

Can you please point me to some of the non-Apple alternatives to Apple TV off 
list? My Email is hopew...@hopewell.org.uk. 

Many thanks. 

Paul Hopewell 
offloist?pojjint thaks for 
On 6 Jan 2014, at 20:32, Dane Trethowan grtd...@internode.on.net wrote:

 Hi!
 
 do you have an Apple iPhone or other IOS device? If you do then there are 
 other options available than the Apple TV which are just as accessible and 
 will give you more flexibility over the content you view or listen to.
 
 These options are pretty much outside the scope of this list as they're not 
 Apple products, once set up they can be controlled entirely from an IOS 
 device, the IOS device acts as an accessible remote control if you like 
 guiding you through menus, choices, playlists and so on so you just Pick And 
 Choose what you want to hear or view and enjoy!
 
 
 On 7 Jan 2014, at 7:22 am, Paul Hopewell hopew...@hopewell.org.uk wrote:
 
 Hello, 
 I am contemplating buying Apple TV but am not clear on exactly what it does. 
 I have a wireless router in my home. I have an iMac running Mac OS 10.9.1 in 
 my upstairs office and a basic TV with an HDMI slot to connect to Apple TV 
 in my downstairs lounge. I have an iPhone 3GS. I use VoiceOVER everywhere. 
 
 I understand that Apple TV will let me play TV programs which are in iTunes 
 on my iMac on my lounge TV using the wireless router to link the iMac to the 
 Apple TV. I understand that I can control all this using VoiceOver with an 
 App on my iPhone 3GS. Is this all correct? 
 
 I further understand that I can use Apple TV to stream live TV via my 
 internet connection and that I can control that through the iPhone App using 
 VoiceOver. Is that correct? 
 
 Will Apple TV do anything with audio description on live TV programs 
 accessed via my internet connection? 
 
 Can Apple TV play TV programs which are on a USB memory stick? Does the 
 Apple TV have a USB slot or will I have to transfer the TV programs from the 
 USB memory stick into iTunes on my iMac and then access them via Apple TV? 
 
 We have recently acquired a Sansung smart TV for our loft which connects to 
 the Internet, has a USB slot for playing TV or photos on a USB memory stick, 
 and supports audio description on live TV via the TV ariel. I am wondering 
 if Apple TV will essentially convert my non-smart lounge TV into a smart TV. 
 I am also wondering if I can control the Sansung smart TV via VoiceOver 
 using an appropriate App on my iPhone. 
 
 Many thanks in advance for any tips. 
 Happy New Year to all! 
 
 Paul Hopewell 
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 mac-access@mac-access.net
 
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 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should something 
 unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 
 
 **
 
 Dane Trethowan
 Skype: grtdane12
 Phone US (213) 438-9741
 Phone U.K. 01245 79 0598
 Phone Australia (03) 9005 8589
 Mobile: +61400494862
 Fax +61397437954
 
 
 
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You

Qufestion about iCloud mail

[Paul Hopewell]

Hello, 
I have just created an iCloud mail account hopewe...@icloud.com which I want to 
access via Apple mail using imap. 

I would like outbound mail from this account to look as if it came from 
hopew...@hopewell.org.uk as that is the address by which I am generally known. 
Is it possible to do this? I tried setting up the Apple mail account 
information with Email address of hopew...@hopewell.org.uk but outbound mail is 
still labeled as if it came from hopewe...@icloud.com. 

I see that iCloud has an alias facility. Would that help with the above 
problem? 

Many thanks. 

Paul Hopewell
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VoiceOver going mute on Mac OS

[Paul Hopewell]

Hello, 
I am running Mac OS 10.9 on my 2009 iMac.

Sometimes VO refuses to speak after my iMac has been awaken after several hours 
asleep. Pressing command+F5 does not help so I have to power-off and then 
power-on again to restore VO. 
I recall reading in this forum that you can often recover VO by quickly 
pressing command+F5 several times but I cannot remember how many times and 
whether I have to wait a bit after the requisite number of presses before VO 
will start speaking again. 
I would appreciate any guidance on how to restart VO on Mac OS if VO goes mute. 
Many thanks

Paul Hopewell
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Re: Removing Mac specific files from a USB memory stick

[Paul Hopewell]

Hello Esther, 
Many thanks for your help on this subject. I have installed the lite version of 
BlueHarvest from the Mac OS App store. This differs from the full version in 
that you have to add the devices you want it to clean into a table. That gives 
me good control and suits me fine. So far it is working well. 

Many thanks again

Paul Hopewell

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Removing Mac specific files from a USB memory stick

[Paul Hopewell]

Hello, 
I recall recently reading on this forum information about a Mac OS App which 
deleted all those Mac OS specific files which Mac OS creates when you use it to 
write data to a USB memory stick. If you then plug this memory stick into a 
Windows computer you see several folders / files whose names begin with a 
period. This is very confusing to Windows users so I would like an easy way to 
get rid of these files. 

Can someone please remind me what App does this clean up and where I can get 
it. 

Many thanks. 

Paul Hopewell
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Reset NVRAM on Mac OS startup

[Paul Hopewell]

Hello,, 
I recall recently reading in this forum that it is a good idea to reset NVRAM 
from time to time by pressing Option + Command + P + R during Mac OS startup. 

What does this actually do? Is it at all a risky thing to do? I have upgraded 
my 2009 iMac through each level of Mac OS from Leopard to Maverick and have 
never reset NVRAM. My iMac behaves pretty well most of the time but 
occasionally VoiceOver refuses to start after Mac OS has been in sleep mode for 
a while. Would reset NVRAM help with this? 

Many thanks.

Paul Hopewell
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iCloud on iMac under Maverick

[Paul Hopewell]

Hello, 
I have a 2009 iMac which I have upgraded from Leopard to Maverick as each 
released became available. 

I want to try using Email via the cloud and so went to System Preferences and 
iCloud. I signed on using my Apple ID and saw that iCloud was enabled for 
calendar and contacts and documents but not for mail or notes. This was all 
inherited from the past. 

SO I checked the mail check box. VO then said loading. I waited half an hour 
and it still said loading. SO it looks like it is stuck. 

What should happen? Can I do anything to resolve this problem other than a 
clean install of Maverick and then re-install of all my Apps which looks like a 
lot of work and looks risky. 

Many thanks for any tips. 

Paul Hopewell
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Calendar question

[Paul Hopewell]

Hello,m 
I am running the latest Maverick on my 2009 iMac. I have my calendar set up to 
link to google calendar so that I can share it with my iPhone 3GS and my wife's 
Android phone. 

this all works well except that if I delete a single occurrence of a repeated 
event I still get the notification of that event some 10 minutes before the 
event even though the event has been deleted. 

Any thoughts on why this happens and on what I can do about it? 

Many thanks.

Paul Hopewell
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the viber app on iPhone

[Paul Hopewell]

Hello, 
Do any listers use the viber app on your iPhone? This app runs on IOS and 
Android and lets mobile phones running viber communicate with each other for 
free via wifi and the Internet. 

I am trying to use viber to communicate with a contact in the USA. I was given 
their number in the format +1-aaa--ccc. I put this in my contacts on my 
iMac running Maverick and then synced this to contacts on my iPhone 3GS running 
the latest IOS 6 . 

After entering +1-aaa--ccc on my iMac and then later looking at the 
contacts entry I noted that it had been reformatted as +1 (aaa) bbb-bccc. Alas 
viber does not seem to recognise this as a valid viber number. It seems that 
this number reformatting only happens with numbers beginning +1. 

My wife can use her viber on her Android to communicate with this USA number 
with no problems. 

Can anyone caste any light on this? 

Many thanks. 

Paul Hopewell
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Adding titles to music tracks on Mac OS

[Paul Hopewell]

Hello, 
I am running the latest version of Mavericks on my iMac. 

I have several albums in my iTunes music library with a known artist but 
unknown song titles, mostly classical piano pieces. 

I recall reading somewhere that there is a service whereby you can submit and 
unknown track which the service compares with its extensive music library and 
with luck works out the correct title for the track. 

Does anyone know of such a service?

Many thanks. 

Paul HopewellP
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Junk mail on Mavericks

[Paul Hopewell]

Hello, 
I am running the latest version of Apple mail on Mavericks. 

I want to disable junk mail - that is have junk mail treated like ordinary mail 
and added to my inbox- but have not been able to do this. I went to mail 
preferences and turned junk mail filtering off but that make no difference. 
Junk mail is still put in the junk mail mail box. I then turned junk mail 
filtering back on and asked that junk mail be marked as junk and put in my 
inbox. Again this made no difference the junk mail was still added to the junk 
mail mail box. 

So how can I disable junk mail filtering? 

If I cannot do this is there any way to mark junk mail as not junk so that mail 
from that sender is no longer treated as junk? 

Many thanks. 

Paul Hopewell
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Using Safari on Mavericks to change gmail settings

[Paul Hopewell]

Hello, 
I am running Safari under VoiceOver on the latest version of Mac OS 10.9 
(Mavericiks). 

In the past I used to go to mail.google.com/mail/h to get the basic html 
interface into gmail. 

The above still works as it used to if I uswe lightning or chrome on Mavericks 
but not if I use Safari. If I use Safari and go to mail.google.com/mail/h I get 
into my inbox. If I stop interacting with that I get into the standard gmail 
interface with all its collapsed sections and buttons and canot work out how to 
use that to modify my gmail settings. 

I tried resetting Safari but that did not help. 

The problem is possibly all due to cookies but how do I find and delete 
undesirable gmail cookies? 

I would welcome any tips.

Many thanks. 

Paul Hopewell
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Re: Using Safari on Mavericks to change gmail settings

[Paul Hopewell]

Hi Josh, 
Many thanks for the below. That does indeed get me into the basic html format. 
Best regards

Paul Hopewell
On 11 Nov 2013, at 12:40, Josh Gregory joshkar...@gmail.com wrote:

 Hi there, you can use the rotor with voiceover plus U, use the right arrow 
 key to go to links, then press  B for basic HTML. HTH. 
 
 Sent from my iPhone
 
 On Nov 11, 2013, at 7:30 AM, Paul Hopewell hopew...@hopewell.org.uk wrote:
 
 Hello, 
 I am running Safari under VoiceOver on the latest version of Mac OS 10.9 
 (Mavericiks). 
 
 In the past I used to go to mail.google.com/mail/h to get the basic html 
 interface into gmail. 
 
 The above still works as it used to if I uswe lightning or chrome on 
 Mavericks but not if I use Safari. If I use Safari and go to 
 mail.google.com/mail/h I get into my inbox. If I stop interacting with that 
 I get into the standard gmail interface with all its collapsed sections and 
 buttons and canot work out how to use that to modify my gmail settings. 
 
 I tried resetting Safari but that did not help. 
 
 The problem is possibly all due to cookies but how do I find and delete 
 undesirable gmail cookies? 
 
 I would welcome any tips.
 
 Many thanks. 
 
 Paul Hopewell
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Trash folder on Gmail under Mavericks

[Paul Hopewell]

Hello, 
I am running Mavericks with the recent update to Apple mail. 
My mail server is gmail and is set up as imap . 

When I look at the trash mail folder on my iMac I see lots of copies of each 
message I have been composing. A copy seems to be taken each time I press the 
delete key and / or the backspace key. If I look on my iPhone I also see all 
these message copies in the trash folder so they must be stored in the trash 
folder on the gmail server. 

Taking all these copies clearly consumes communication bandwidth and iMac and 
gmail storage space. that is bad. 

I have searched google for information on gmail and Mavericks and am now 
thoroughly confused! SO far I have not seen any information on multiple copies 
of messages which I am composing. Pressing the delete key on a message in the 
mail inbox or any other folder will move that message to the trash folder which 
is to be expected. Could there be an Apple mail bug such that pressing the 
delete key to edit a message I am composing also moves that to the trash 
folder? 

Can anyone cast any light on this? 

Best regards

Paul Hopewell
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Question about mail on Mavericks

[Paul Hopewell]

Hello, 
I am running the latest version of Apple mail on Mavericks. 

When I look inside my trash folder I see lots of copies of messages I have been 
composing. It seems like a copy is taken each time I correct the message I am 
currently composing or a copy is taken after a set time or a set number of 
keystrokes.  

Is there any way I can stop this? I have looked in mail preferences and there 
is nothing obvious.

Best regards

Paul Hopewell
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Re: Problem with VMWare fusion on Mavericks

[Paul Hopewell]

Hello Esther, 
You are a marvel! Many thanks for the attached. I tried your suggestion of 
setting the fusion network adapter to automatic and that fixed my problem of 
fusion 5 on Mavericks not connecting to the Internet. 
My Windows 7 virtual machine takes a long time to boot up but then it works 
reasonably fast. As I seldom use Windows I will not upgrade to fusion 6 at this 
time. 
So many many thanks for the attached and also for your help to access mouse 
over items on the sing Chandlers Ford web site. 
Best regards

Paul Hopewell
On 8 Nov 2013, at 01:21, Esther mori...@mac-access.net wrote:

 Hello Paul,
 
 A search of the Apple Discussion forums brought up the suggestion that you 
 change the network adapter settings from Share with my Mac to Autodetect. 
  Apparently this solves the network connection issues under VMWare 5.03 
 running under Mavericks for many people.  However, there are also reports 
 that some VM systems are running with higher CPU usage and fans coming on 
 compared to the same systems running under version 6.  These reports seem to 
 vary, so just monitor your own performance specs for your Mac.
 
 HTH.  Cheers,
 
 Esther 
 
 On Nov 7, 2013, at 8:26 AM, Paul Hopewell wrote:
 
 Hello, 
 I am running Windows 7 via fusion 5 on Mavericks.  It all works fine except 
 that I cannot access the Internet via Windows. My fusion settings for 
 network adapter say that the adapter is shared with my Mac which I think is 
 correct. 
 
 I know that discussion of Windows is off topic but has anyone successfully 
 accessed the Internet via Windows via fusion 5 on Mavericks? I wonder if I 
 need to change some Mac or fusion setting or maybe upgrade to fusion6? 
 
 Many thanks. 
 
 Paul Hopewell
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Re: Can a sighted lister please look at a web site

[Paul Hopewell]

Hello esther, 
Many thanks for the attached. I have just tried accessing www.harmonise.us on 
my iPhone 3GS running IOS 6 and it works just as you describe. 

So why does it not work on Safari on Mac OS? Can you please try it on your 
level of Mac OS and tell me what you see. 

Many thanks. 

Paul Hopewell
On 6 Nov 2013, at 20:28, Esther mori...@mac-access.net wrote:

 Hi Paul,
 
 I went to that web site on my iPhone (iPhone 5, running iOS 6), and I could 
 access the drop down menu.  It also works from an iPad running Safari under 
 both iOS 6 and 7. I just double tap on the words and music link and then 
 flick right. I hear Buttermilk Hill, Gloucestershire Wassail,I've Been 
 Down in the Valley to Pray, Kyrie Eleison, The Boar's Head Carol, 
 N'Kosi Jesu, Rounds, 'Tis Now the Season of the Year, and Tiny Child. 
  If I double tap on any of those links, the web page updates and I'm on a 
 page with the lyrics.  There are only the entries I listed, though, and you 
 hear VO say list end after Tiny Child.  I haven't updated yet to 
 Mavericks so I can't tell you what VoiceOver says there.  Of course, this is 
 what VoiceOver announces, not what is seen in the drop down  menu.
 
 HTH. Cheers,
 
 Esther
 
 On Nov 6, 2013, at 9:40 AM, Paul Hopewell  wrote:
 Hello, 
 Can a sighted lister please look at www.harmonise.us. Go to the link words 
 and music. There is supposed to be a drop down list of around 20 songs . 
 You are supposed to find the desired song and activate its link to get its 
 words. 
 
 Using VoiceOver with Safari or Chrome on Mavericks I can only see a single 
 song Buttermilk Hill. 
 
 Can you see links to multiple songs and if so can you see why VoiceOver only 
 sees a single link? Is there anything I can do about this? 
 
 Note that I am using DOM mode. WOuld group mode help?
 
 Many thanks. 
 
 Paul Hopewell
 
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Problem with VMWare fusion on Mavericks

[Paul Hopewell]

Hello, 
I am running Windows 7 via fusion 5 on Mavericks.  It all works fine except 
that I cannot access the Internet via Windows. My fusion settings for network 
adapter say that the adapter is shared with my Mac which I think is correct. 

I know that discussion of Windows is off topic but has anyone successfully 
accessed the Internet via Windows via fusion 5 on Mavericks? I wonder if I need 
to change some Mac or fusion setting or maybe upgrade to fusion6? 

Many thanks. 

Paul Hopewell
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Can a sighted lister please look at a web site

[Paul Hopewell]

Hello, 
Can a sighted lister please look at www.harmonise.us. Go to the link words 
and music. There is supposed to be a drop down list of around 20 songs . You 
are supposed to find the desired song and activate its link to get its words. 

Using VoiceOver with Safari or Chrome on Mavericks I can only see a single song 
Buttermilk Hill. 

Can you see links to multiple songs and if so can you see why VoiceOver only 
sees a single link? Is there anything I can do about this? 

Note that I am using DOM mode. WOuld group mode help?

Many thanks. 

Paul Hopewell
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Disabling notifications on IOS 6

[Paul Hopewell]

Hello, 
I am running the latest level of IOS 6 on my iPhone 3GS which does not support 
IOS 7. 

How do I get rid of all notifications except those for calendar events which 
are about to happen and for inbound text messages? 

I have looked at the notifications in settings and have used drag and drop to 
move annoying notifications for BBC News and Pedometer to not in 
notifications center and have turned alerts and sounds off. However these 
notifications still pop up, at least on Sunday mornings, and really annoyingly 
the BBC News notification makes a noise. 

I believe that if I have alerts on for an app then I have to take action if 
that app triggers a notification. that is what I want for pending calendar 
events but not for any other app. For all the other apps I ideally want no 
notifications at all, or if this is not possible I want no notification sounds. 

Any tips on how to set this up? 

Many thanks. 

Paul Hopewell
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test - please ignore

[Paul Hopewell]

Sent from hopewell on 24 October at 10:00 after updating mac-access option to 
receive notification of inbound message 
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Having problems installing Maverick

[Paul Hopewell]

Hello, 
I am having problems installing Maverick on my 2009 iMac model. 

I went to App store and pressed the free upgrade button. That downloaded about 
5 GB. On download completion I was asked to agree the licence which I did. I 
was then asked to select the disk on which to install Maverick. 

I normally have 2 disks Mac HD which is the hard disk inside the iMac and an 
external disk Mac Backup which I use for time machine backups and SuperDuper! 
backups. 

Before trying to install Maverick I unplugged Mac Backup. I did that in case 
the install of Maverick damaged the SuperDuper! backup I had just taken to 
rescue my system if Maverick proved troublesome. 

The choice of disks offered by Maverick was thus only Mac HD but this was 
dimmed as it was flagged as used for time machine backups which is not true! 

So I could not install Maverick. 

I then plugged in Mac Backup so that Maverick install had the choice of two 
disks. It did not like Mac Backup as it claimed that this had no guide 
partition, and it did not like Mac HD as it still thought that this was used 
for time machine backups. 

Any thoughts on what I should do? Should I perhaps plug Mac Backup in again and 
retry the Maverick download and install? 

Best regards

Paul Hopewelli
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