Re: [MBZ] Sears service?

2013-06-07 Thread Craig
On Fri, 7 Jun 2013 15:52:32 -0700 "Greg Fiorentino"
 wrote:

> << there are suituations where gas welding is better>>
> 
> Yeah, but torches sure cut steel fast!

Indeed! But you do use a lot of oxygen doing it


Craig

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Re: [MBZ] Sears service?

2013-06-07 Thread Greg Fiorentino
<< there are suituations where gas welding is better>>

Yeah, but torches sure cut steel fast!

-Original Message-
From: Mercedes [mailto:mercedes-boun...@okiebenz.com] On Behalf Of Craig
Sent: Friday, June 07, 2013 9:52 AM
To: Mercedes Discussion List
Subject: Re: [MBZ] Sears service?

On Fri, 07 Jun 2013 11:34:26 -0500 Randy Bennell 
wrote:

> Need to get them filled so we could use them.

You might need to have them pressure tested before a vendor will fill them.
I think I'm in that situation.


> I would like to pick up some more parts as well. The only thing we 
> have is the cutting torch. Tom says that works fine for heating things 
> and we don't need the others unless I want to weld with it. Still 
> would be good to have around.

I prefer arc welding for the extreme amount of heat it can put into metal,
but there are suituations where gas welding is better, like for sheet metal
and when you don't have electric power available.


Craig

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Re: [MBZ] Sears service?

2013-06-07 Thread Randy Bennell

I don't think they will fill them.
I am guessing that they will just swap me for a different set, but I 
have not yet checked.

That is what they do with the tank for the MIG welder.

We have an AC stick welder as well as the MIG and now gas. The one issue 
I have is a lack of power in my garage. I really need to upgrade the 
feed from the house and the main panel in the house.
I only have 100 Amp at the house and 30 Amp at the garage at the moment. 
That limits the amount of power to the stick welder and means I cannot 
run things like the compressor at the same time as the welder.


Randy

On 07/06/2013 11:51 AM, Craig wrote:

On Fri, 07 Jun 2013 11:34:26 -0500 Randy Bennell 
wrote:


Need to get them filled so we could use them.

You might need to have them pressure tested before a vendor will fill
them. I think I'm in that situation.



I would like to pick up some more parts as well. The only thing we have
is the cutting torch. Tom says that works fine for heating things and
we don't need the others unless I want to weld with it. Still would be
good to have around.

I prefer arc welding for the extreme amount of heat it can put into
metal, but there are suituations where gas welding is better, like for
sheet metal and when you don't have electric power available.


Craig





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Re: [MBZ] Sears service?

2013-06-07 Thread Craig
On Fri, 7 Jun 2013 10:28:36 -0600 Craig  wrote:

I forgot about brazing:

> Acetylene -- see https://en.wikipedia.org/wiki/Acetylene

Welding
Approximately 20 percent of acetylene is consumed for oxyacetylene gas
welding and cutting due to the high temperature of the flame; combustion
of acetylene with oxygen produces a flame of over 3600 K (3300 °C,
6000 °F), releasing 11.8 kJ/g. Oxyacetylene is the hottest burning common
fuel gas.[11] Acetylene is the third hottest natural chemical flame after
dicyanoacetylene's 5260 K (4990 °C, 9010 °F) and cyanogen at 4798 K
(4525°C, 8180 °F). Oxy-acetylene welding was a very popular welding
process in previous decades; however, the development and advantages of
arc-based welding processes have made oxy-fuel welding nearly extinct for
many applications. Acetylene usage for welding has dropped significantly.
On the other hand, oxy-acetylene welding equipment is quite versatile –
not only because the torch is preferred for some sorts of iron or steel
welding (as in certain artistic applications), but also because it lends
itself easily to brazing, braze-welding, metal heating (for annealing or
tempering, bending or forming), the loosening of corroded nuts and bolts,
and other applications. Bell Canada cable repair technicians still use
portable acetylene fueled torch kits as a soldering tool for sealing lead
sleeve splices in manholes and in some aerial locations. Oxyacetylene
welding may also be used in areas where electricity is not readily
accessible. As well, oxy-fuel cutting is still very popular and
oxy-acetylene cutting is utilized in nearly every metal fabrication shop.
For use in welding and cutting, the working pressures must be controlled
by a regulator, since above 15 psi[12] acetylene will oligomerize
explosively.

11. Acetylene, BOC
http://www.boc.com/products_and_services/by_product/acetylene/index.asp

12. http://www.c-f-c.com/specgas_products/acetylene.htm

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Re: [MBZ] Sears service?

2013-06-07 Thread Craig
On Fri, 07 Jun 2013 11:34:26 -0500 Randy Bennell 
wrote:

> Need to get them filled so we could use them.

You might need to have them pressure tested before a vendor will fill
them. I think I'm in that situation.


> I would like to pick up some more parts as well. The only thing we have 
> is the cutting torch. Tom says that works fine for heating things and
> we don't need the others unless I want to weld with it. Still would be
> good to have around.

I prefer arc welding for the extreme amount of heat it can put into
metal, but there are suituations where gas welding is better, like for
sheet metal and when you don't have electric power available.


Craig

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Re: [MBZ] Sears service?

2013-06-07 Thread Randy Bennell

On 07/06/2013 11:28 AM, Craig wrote:

On Fri, 07 Jun 2013 10:55:17 -0500 Randy Bennell 
wrote:


Lowe's and Menard's do pretty well on that sort of thing too. I am
amazed at what there is in those cabinets.
I need to find some small screws for the gauges on the oxy acet (how
does one spell that other gas?)

Acetylene -- see https://en.wikipedia.org/wiki/Acetylene




Best part is we own the tanks. Don't use them enough to justify renting
tanks so it was nice to get a set that won't matter in that regard.
Tanks are something like 30 to 36 inches tall so not the wee ones but
not the full sized ones either.

I own a wee acetylene tank. I also own an oxygen tank. In getting a wee
one filled in Colorado Springs, the supplier gave me a mid-sized one, so
that's what I now have. In using the setup for cutting steel, one uses
more oxygen than acetylene, so that works out well.


Craig

___


Yes, usually the oxy tank is bigger.
My father had a set and owned the black tank but not the red one.
We sold them shortly after his passing as I did not think I needed them.
My son Tom is a mechanic so he uses that sort of thing all the time to 
persuade rusted bolts etc.
When he mentioned that uncle Al had numerous rigs and had offered him 
one, I elected to pay half and we now have them.

Need to get them filled so we could use them.
I would like to pick up some more parts as well. The only thing we have 
is the cutting torch. Tom says that works fine for heating things and we 
don't need the others unless I want to weld with it. Still would be good 
to have around.


Randy


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Re: [MBZ] Sears service?

2013-06-07 Thread Craig
On Fri, 07 Jun 2013 10:55:17 -0500 Randy Bennell 
wrote:

> Lowe's and Menard's do pretty well on that sort of thing too. I am 
> amazed at what there is in those cabinets.
> I need to find some small screws for the gauges on the oxy acet (how 
> does one spell that other gas?) 

Acetylene -- see https://en.wikipedia.org/wiki/Acetylene



> Best part is we own the tanks. Don't use them enough to justify renting
> tanks so it was nice to get a set that won't matter in that regard.
> Tanks are something like 30 to 36 inches tall so not the wee ones but
> not the full sized ones either.

I own a wee acetylene tank. I also own an oxygen tank. In getting a wee
one filled in Colorado Springs, the supplier gave me a mid-sized one, so
that's what I now have. In using the setup for cutting steel, one uses
more oxygen than acetylene, so that works out well.


Craig

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Re: [MBZ] Sears service?

2013-06-07 Thread Randy Bennell

On 07/06/2013 11:15 AM, WILTON wrote:

Acetylene?

Wilton

-

Very good.

An ATTABOY for you too!

Randy

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Re: [MBZ] Sears service?

2013-06-07 Thread WILTON

Acetylene?

Wilton

- Original Message - 
From: "Randy Bennell" 

To: "Mercedes Discussion List" 
Sent: Friday, June 07, 2013 11:55 AM
Subject: Re: [MBZ] Sears service?


Lowe's and Menard's do pretty well on that sort of thing too. I am amazed 
at what there is in those cabinets.
I need to find some small screws for the gauges on the oxy acet (how does 
one spell that other gas?) setup. There are two little brass screws 
holding the housing to the stem on each and a couple of them are missing.
My son and I just picked up a small set from his girl's uncle. Best part 
is we own the tanks. Don't use them enough to justify renting tanks so it 
was nice to get a set that won't matter in that regard. Tanks are 
something like 30 to 36 inches tall so not the wee ones but not the full 
sized ones either.


Randy

On 07/06/2013 6:06 AM, Dan Penoff wrote:
And they have the "majik drawers", I.e., the little pull out drawers with 
all the strange and unique hardware.


Dan

Sent from my iPad

On Jun 6, 2013, at 10:14 PM, Max  wrote:

Ditto on local Ace hardware.  Prices are a little higher, but there 
actually is service!

--
Max Dillon
Charleston, SC
'95 E300, '87 300TD, '73 Balboa 20

Dan Penoff  wrote:


That's why I like my local Ace Hardware. It's all of maybe five minutes
away (I have big box stores like Loews and HD maybe 15 minutes away in
two directions) and they have nearly everything I need unless it's
really unique.

Plus they have free popcorn. The wife gets a bag of popcorn every time
I go there. I told one of the old duffers that works there the only
reason I get to go there was because I brought home popcorn

Dan

Sent from my iPad

On Jun 6, 2013, at 12:19 PM, Curt Raymond  wrote:


Sears, like so many companies, decided that everything was all about

price. As long as the prices were low, they theorized, people would
buy. Well of course if your prices are super low you can't afford good
help so they got rid of anybody who knew anything and kept the mouth
breathers who would work for no wages. As soon as anybody got any kind
of smart they left for greener pastures.

Today we're finding that most companies have done the same thing and

we're left with a retail world which has raced to the bottom. Sears is
done, JC Penny is done. Lowes and Home Depot hang on for reasons I
don't understand. I come out of those places angry every time. The only
reason I go is because often I don't know what I'm talking about and
its easy to browse.

The local places that survive are the ones that focus on customer

service. We've got an excellent lumberyard/hardware store near our
farm. When you order lumber the salesperson goes to the yard with you
and picks out your materials. Its that extra service that makes me want
to go there. If I don't know exactly what I want the salesperson goes
out with me and shows me the options. Its a great place and they're
doing great business because of it.

-Curt

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Re: [MBZ] Sears service?

2013-06-07 Thread Randy Bennell
Lowe's and Menard's do pretty well on that sort of thing too. I am 
amazed at what there is in those cabinets.
I need to find some small screws for the gauges on the oxy acet (how 
does one spell that other gas?) setup. There are two little brass screws 
holding the housing to the stem on each and a couple of them are missing.
My son and I just picked up a small set from his girl's uncle. Best part 
is we own the tanks. Don't use them enough to justify renting tanks so 
it was nice to get a set that won't matter in that regard. Tanks are 
something like 30 to 36 inches tall so not the wee ones but not the full 
sized ones either.


Randy

On 07/06/2013 6:06 AM, Dan Penoff wrote:

And they have the "majik drawers", I.e., the little pull out drawers with all 
the strange and unique hardware.

Dan

Sent from my iPad

On Jun 6, 2013, at 10:14 PM, Max  wrote:


Ditto on local Ace hardware.  Prices are a little higher, but there actually is 
service!
--
Max Dillon
Charleston, SC
'95 E300, '87 300TD, '73 Balboa 20

Dan Penoff  wrote:


That's why I like my local Ace Hardware. It's all of maybe five minutes
away (I have big box stores like Loews and HD maybe 15 minutes away in
two directions) and they have nearly everything I need unless it's
really unique.

Plus they have free popcorn. The wife gets a bag of popcorn every time
I go there. I told one of the old duffers that works there the only
reason I get to go there was because I brought home popcorn

Dan

Sent from my iPad

On Jun 6, 2013, at 12:19 PM, Curt Raymond  wrote:


Sears, like so many companies, decided that everything was all about

price. As long as the prices were low, they theorized, people would
buy. Well of course if your prices are super low you can't afford good
help so they got rid of anybody who knew anything and kept the mouth
breathers who would work for no wages. As soon as anybody got any kind
of smart they left for greener pastures.

Today we're finding that most companies have done the same thing and

we're left with a retail world which has raced to the bottom. Sears is
done, JC Penny is done. Lowes and Home Depot hang on for reasons I
don't understand. I come out of those places angry every time. The only
reason I go is because often I don't know what I'm talking about and
its easy to browse.

The local places that survive are the ones that focus on customer

service. We've got an excellent lumberyard/hardware store near our
farm. When you order lumber the salesperson goes to the yard with you
and picks out your materials. Its that extra service that makes me want
to go there. If I don't know exactly what I want the salesperson goes
out with me and shows me the options. Its a great place and they're
doing great business because of it.

-Curt

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Re: [MBZ] Sears service?

2013-06-07 Thread Dan Penoff
And they have the "majik drawers", I.e., the little pull out drawers with all 
the strange and unique hardware.

Dan

Sent from my iPad

On Jun 6, 2013, at 10:14 PM, Max  wrote:

> Ditto on local Ace hardware.  Prices are a little higher, but there actually 
> is service!
> -- 
> Max Dillon
> Charleston, SC
> '95 E300, '87 300TD, '73 Balboa 20
> 
> Dan Penoff  wrote:
> 
>> That's why I like my local Ace Hardware. It's all of maybe five minutes
>> away (I have big box stores like Loews and HD maybe 15 minutes away in
>> two directions) and they have nearly everything I need unless it's
>> really unique.
>> 
>> Plus they have free popcorn. The wife gets a bag of popcorn every time
>> I go there. I told one of the old duffers that works there the only
>> reason I get to go there was because I brought home popcorn
>> 
>> Dan
>> 
>> Sent from my iPad
>> 
>> On Jun 6, 2013, at 12:19 PM, Curt Raymond  wrote:
>> 
>>> Sears, like so many companies, decided that everything was all about
>> price. As long as the prices were low, they theorized, people would
>> buy. Well of course if your prices are super low you can't afford good
>> help so they got rid of anybody who knew anything and kept the mouth
>> breathers who would work for no wages. As soon as anybody got any kind
>> of smart they left for greener pastures.
>>> 
>>> Today we're finding that most companies have done the same thing and
>> we're left with a retail world which has raced to the bottom. Sears is
>> done, JC Penny is done. Lowes and Home Depot hang on for reasons I
>> don't understand. I come out of those places angry every time. The only
>> reason I go is because often I don't know what I'm talking about and
>> its easy to browse.
>>> 
>>> The local places that survive are the ones that focus on customer
>> service. We've got an excellent lumberyard/hardware store near our
>> farm. When you order lumber the salesperson goes to the yard with you
>> and picks out your materials. Its that extra service that makes me want
>> to go there. If I don't know exactly what I want the salesperson goes
>> out with me and shows me the options. Its a great place and they're
>> doing great business because of it.
>>> 
>>> -Curt
>> 
>> ___
>> http://www.okiebenz.com
>> For new and used parts go to www.okiebenz.com
>> To search list archives http://www.okiebenz.com/archive/
>> 
>> To Unsubscribe or change delivery options go to:
>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> 
> 
> ___
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> 
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Re: [MBZ] Sears service?

2013-06-06 Thread Max
Ditto on local Ace hardware.  Prices are a little higher, but there actually is 
service!
-- 
Max Dillon
Charleston, SC
'95 E300, '87 300TD, '73 Balboa 20

Dan Penoff  wrote:

>That's why I like my local Ace Hardware. It's all of maybe five minutes
>away (I have big box stores like Loews and HD maybe 15 minutes away in
>two directions) and they have nearly everything I need unless it's
>really unique.
>
>Plus they have free popcorn. The wife gets a bag of popcorn every time
>I go there. I told one of the old duffers that works there the only
>reason I get to go there was because I brought home popcorn
>
>Dan
>
>Sent from my iPad
>
>On Jun 6, 2013, at 12:19 PM, Curt Raymond  wrote:
>
>> Sears, like so many companies, decided that everything was all about
>price. As long as the prices were low, they theorized, people would
>buy. Well of course if your prices are super low you can't afford good
>help so they got rid of anybody who knew anything and kept the mouth
>breathers who would work for no wages. As soon as anybody got any kind
>of smart they left for greener pastures.
>> 
>> Today we're finding that most companies have done the same thing and
>we're left with a retail world which has raced to the bottom. Sears is
>done, JC Penny is done. Lowes and Home Depot hang on for reasons I
>don't understand. I come out of those places angry every time. The only
>reason I go is because often I don't know what I'm talking about and
>its easy to browse.
>> 
>> The local places that survive are the ones that focus on customer
>service. We've got an excellent lumberyard/hardware store near our
>farm. When you order lumber the salesperson goes to the yard with you
>and picks out your materials. Its that extra service that makes me want
>to go there. If I don't know exactly what I want the salesperson goes
>out with me and shows me the options. Its a great place and they're
>doing great business because of it.
>> 
>> -Curt
>> 
>
>___
>http://www.okiebenz.com
>For new and used parts go to www.okiebenz.com
>To search list archives http://www.okiebenz.com/archive/
>
>To Unsubscribe or change delivery options go to:
>http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com


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Re: [MBZ] Sears service?

2013-06-06 Thread Mitch Haley

Dieselhead wrote:

If it was made in USA, try Waterloo Industries, Waterloo IA  (home of 
john Deere)  They USED to make all the snears boxes.


I think every box in the USA (Snap-On, MAC, MATCO, Craftsman) used to come from 
there.
Now I wonder how many of them come from the sort of factory that Harbor Freight 
buys from.


Mitch.

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Re: [MBZ] Sears service?

2013-06-06 Thread WILTON
I was just kidding; I knew you'd take care of it with the "Mounties"/customs 
as necessary.


Wilton

- Original Message - 
From: "Randy Bennell" 

To: "Mercedes Discussion List" 
Sent: Thursday, June 06, 2013 6:19 PM
Subject: Re: [MBZ] Sears service?



On 06/06/2013 2:45 PM, WILTON wrote:
So, does the rear of your vehicle sag under the weight of contraband M1 
on the northbound crossing, or do the Mounties not notice?  ;<)


Wilton

No problem. So long as I pay the sales taxes at the border, I can bring a 
truck load if I like.

I normally just bring a couple of jugs at a time.
I run it in the truck and my wife's car but have not changed the 300D to 
it.
I only drive the car about 3K miles a year and change the oil annually so 
it seems a waste to use the good stuff.


Randy

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Re: [MBZ] Sears service?

2013-06-06 Thread Randy Bennell

On 06/06/2013 2:45 PM, WILTON wrote:
So, does the rear of your vehicle sag under the weight of contraband 
M1 on the northbound crossing, or do the Mounties not notice?  ;<)


Wilton

No problem. So long as I pay the sales taxes at the border, I can bring 
a truck load if I like.

I normally just bring a couple of jugs at a time.
I run it in the truck and my wife's car but have not changed the 300D to it.
I only drive the car about 3K miles a year and change the oil annually 
so it seems a waste to use the good stuff.


Randy

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Re: [MBZ] Sears service?

2013-06-06 Thread WILTON
So, does the rear of your vehicle sag under the weight of contraband M1 on 
the northbound crossing, or do the Mounties not notice?  ;<)


Wilton

- Original Message - 
From: "Randy Bennell" 

To: "Mercedes Discussion List" 
Sent: Thursday, June 06, 2013 3:18 PM
Subject: Re: [MBZ] Sears service?



On 06/06/2013 1:13 PM, Dieselhead wrote:


That is what I find disturbing about the current retail business.
They advertise competitive prices on the bigger items but rob you blind 
on the smaller ones that are not advertised.


Randy


THat is the walton way.  Sam tells ya he is giving you the best deal, and 
robs you blind except for the advertised stuff.


Anything that is not on sale, I can by for the same or less elsewhere 
(generally)  Reason # 6978 of why I don't go to wallyland often


___


They do tend to have a good price on Mobil1 in my experience.
I buy it in Grand Forks ND at WalMart and it is about half what I might 
pay for it hear, about 125 miles north.


Randy

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Re: [MBZ] Sears service?

2013-06-06 Thread Randy Bennell

On 06/06/2013 1:13 PM, Dieselhead wrote:


That is what I find disturbing about the current retail business.
They advertise competitive prices on the bigger items but rob you 
blind on the smaller ones that are not advertised.


Randy


THat is the walton way.  Sam tells ya he is giving you the best deal, 
and robs you blind except for the advertised stuff.


Anything that is not on sale, I can by for the same or less elsewhere 
(generally)  Reason # 6978 of why I don't go to wallyland often


___


They do tend to have a good price on Mobil1 in my experience.
I buy it in Grand Forks ND at WalMart and it is about half what I might 
pay for it hear, about 125 miles north.


Randy

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Re: [MBZ] Sears service?

2013-06-06 Thread Alex Chamberlain
On Jun 6, 2013 9:19 AM, "Curt Raymond"  wrote:
>
> Lowes and Home Depot hang on for
> reasons I don't understand. I come
> out of those places angry every time.

Me too.  They try to appeal to DIYers in their advertising, but Home Depot
in particular makes their real money on contractors.  Shoddy materials for
shoddy houses.

Alex
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Re: [MBZ] Sears service?

2013-06-06 Thread Dieselhead


That is what I find disturbing about the current retail business.
They advertise competitive prices on the bigger items but rob you 
blind on the smaller ones that are not advertised.


Randy


THat is the walton way.  Sam tells ya he is giving you the best deal, 
and robs you blind except for the advertised stuff.


Anything that is not on sale, I can by for the same or less elsewhere 
(generally)  Reason # 6978 of why I don't go to wallyland often


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Re: [MBZ] Sears service?

2013-06-06 Thread Curt Raymond
We have a sporting goods/clothing store (Sams in Swanzy, NH) that has popcorn. 
Its a good place because my wife can shop for clothes while I look at guns, 
bows, tents and such and eat popcorn.

Curt

Date: Thu, 06 Jun 2013 12:44:44 -0400
From: Dan Penoff 
To: Mercedes Discussion List 
Subject: Re: [MBZ] Sears service?
Message-ID: 
Content-Type: text/plain; charset=us-ascii

That's why I like my local Ace Hardware. It's all of maybe five minutes away (I 
have big box stores like Loews and HD maybe 15 minutes away in two directions) 
and they have nearly everything I need unless it's really unique.

Plus they have free popcorn. The wife gets a bag of popcorn every time I go 
there. I told one of the old duffers that works there the only reason I get to 
go there was because I brought home popcorn

Dan

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Re: [MBZ] Sears service?

2013-06-06 Thread Dieselhead

Sears used to be good. They would bend over backwards to make things right.
Unfortunately, I think they are on their way to bankruptcy and have 
had to cut back so much that the service has become terrible, which 
will likely hasten their demise.
I think the stock in the tool area is not nearly so good as it once 
was and you can forget after sales service.

My son bought a big mechanic's toolbox setup from Sears. $2K on a good sale.
Within a couple of years he was having issues with drawer slides.
We have never been able to get parts for it.
They don't seem to have any idea who made the box for them.
I have tried for a year or two, on and off to find the slides and 
have given up.
We can use normal slides from Lowe's but will have to drill and 
rivet because we cannot get the ones that would just drop into the 
clips.

More than annoying.
Talk to them in the store and they give you an 800# to call.
Call the # and you get people who promise to find out and call back 
but never do.
We have big Sears repair depot in the city and I have gone there and 
spent an hour with a nice young fellow who did his best to help but 
ultimately did not.
He came up with a couple of names of companies that made toolboxes 
for them but I contacted both with details and both ultimately said 
the box was not made by them.

So, no more Craftsman toolboxes for us EVER.


Thus they long ago earned my monikers crapsman and dieEasy.




Randy



If it was made in USA, try Waterloo Industries, Waterloo IA  (home of 
john Deere)  They USED to make all the snears boxes.


Next time try HF.

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Re: [MBZ] Sears service?

2013-06-06 Thread Dan Penoff
That's why I like my local Ace Hardware. It's all of maybe five minutes away (I 
have big box stores like Loews and HD maybe 15 minutes away in two directions) 
and they have nearly everything I need unless it's really unique.

Plus they have free popcorn. The wife gets a bag of popcorn every time I go 
there. I told one of the old duffers that works there the only reason I get to 
go there was because I brought home popcorn

Dan

Sent from my iPad

On Jun 6, 2013, at 12:19 PM, Curt Raymond  wrote:

> Sears, like so many companies, decided that everything was all about price. 
> As long as the prices were low, they theorized, people would buy. Well of 
> course if your prices are super low you can't afford good help so they got 
> rid of anybody who knew anything and kept the mouth breathers who would work 
> for no wages. As soon as anybody got any kind of smart they left for greener 
> pastures.
> 
> Today we're finding that most companies have done the same thing and we're 
> left with a retail world which has raced to the bottom. Sears is done, JC 
> Penny is done. Lowes and Home Depot hang on for reasons I don't understand. I 
> come out of those places angry every time. The only reason I go is because 
> often I don't know what I'm talking about and its easy to browse.
> 
> The local places that survive are the ones that focus on customer service. 
> We've got an excellent lumberyard/hardware store near our farm. When you 
> order lumber the salesperson goes to the yard with you and picks out your 
> materials. Its that extra service that makes me want to go there. If I don't 
> know exactly what I want the salesperson goes out with me and shows me the 
> options. Its a great place and they're doing great business because of it.
> 
> -Curt
> 

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Re: [MBZ] Sears service?

2013-06-06 Thread Randy Bennell

On 06/06/2013 11:19 AM, Curt Raymond wrote:

Sears, like so many companies, decided that everything was all about price. As 
long as the prices were low, they theorized, people would buy. Well of course 
if your prices are super low you can't afford good help so they got rid of 
anybody who knew anything and kept the mouth breathers who would work for no 
wages. As soon as anybody got any kind of smart they left for greener pastures.

Today we're finding that most companies have done the same thing and we're left 
with a retail world which has raced to the bottom. Sears is done, JC Penny is 
done. Lowes and Home Depot hang on for reasons I don't understand. I come out 
of those places angry every time. The only reason I go is because often I don't 
know what I'm talking about and its easy to browse.

The local places that survive are the ones that focus on customer service. 
We've got an excellent lumberyard/hardware store near our farm. When you order 
lumber the salesperson goes to the yard with you and picks out your materials. 
Its that extra service that makes me want to go there. If I don't know exactly 
what I want the salesperson goes out with me and shows me the options. Its a 
great place and they're doing great business because of it.

-Curt


Home Depot, here in Canada at any rate, seems to make their money on the 
little stuff.

Go buy a sheet of plywood and it may not be unreasonable.
BUT, go buy something like a new end to put on an extension cord and it 
costs an arm and a leg.

The markup on the little stuff must be outrageous.
That is what I find disturbing about the current retail business.
They advertise competitive prices on the bigger items but rob you blind 
on the smaller ones that are not advertised.


Randy

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Re: [MBZ] Sears service?

2013-06-06 Thread Curt Raymond
Sears, like so many companies, decided that everything was all about price. As 
long as the prices were low, they theorized, people would buy. Well of course 
if your prices are super low you can't afford good help so they got rid of 
anybody who knew anything and kept the mouth breathers who would work for no 
wages. As soon as anybody got any kind of smart they left for greener pastures.

Today we're finding that most companies have done the same thing and we're left 
with a retail world which has raced to the bottom. Sears is done, JC Penny is 
done. Lowes and Home Depot hang on for reasons I don't understand. I come out 
of those places angry every time. The only reason I go is because often I don't 
know what I'm talking about and its easy to browse.

The local places that survive are the ones that focus on customer service. 
We've got an excellent lumberyard/hardware store near our farm. When you order 
lumber the salesperson goes to the yard with you and picks out your materials. 
Its that extra service that makes me want to go there. If I don't know exactly 
what I want the salesperson goes out with me and shows me the options. Its a 
great place and they're doing great business because of it.

-Curt

Date: Thu, 06 Jun 2013 10:23:35 -0500
From: Randy Bennell 
To: Mercedes Discussion List 
Subject: Re: [MBZ] Sears service?
Message-ID: <51b0a977.2030...@bennell.ca>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Sears used to be good. They would bend over backwards to make things right.
Unfortunately, I think they are on their way to bankruptcy and have had 
to cut back so much that the service has become terrible, which will 
likely hasten their demise.
I think the stock in the tool area is not nearly so good as it once was 
and you can forget after sales service.
My son bought a big mechanic's toolbox setup from Sears. $2K on a good sale.
Within a couple of years he was having issues with drawer slides.
We have never been able to get parts for it.
They don't seem to have any idea who made the box for them.
I have tried for a year or two, on and off to find the slides and have 
given up.
We can use normal slides from Lowe's but will have to drill and rivet 
because we cannot get the ones that would just drop into the clips.
More than annoying.
Talk to them in the store and they give you an 800# to call.
Call the # and you get people who promise to find out and call back but 
never do.
We have big Sears repair depot in the city and I have gone there and 
spent an hour with a nice young fellow who did his best to help but 
ultimately did not.
He came up with a couple of names of companies that made toolboxes for 
them but I contacted both with details and both ultimately said the box 
was not made by them.
So, no more Craftsman toolboxes for us EVER.


Randy

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Re: [MBZ] Sears service?

2013-06-06 Thread Mitch Haley

WILTON wrote:
The web site telling you that local store has the item in stock reminds 
me: When I was a B-47E maintenance crew chief, I'd occasionally go to 
parts shop for certain part, and the clerk would hand me an IBM card 
showing that "it's on backorder," and his job was done - he was 
satisfied.  I'd respond, "I can't make that airplane fly with this card, 
I need the part in my hand." Before driving to the Sears store for the 
tool, I wanted to know if there were a REAL one there on the shelf that 
I could hold in my hand.  One might say, "Well, just drive there and 
walk in" - not that simple - I CAN'T WALK without aid - walker, scooter, 
etc.  It's not as easy for me as it used to be to go from place to place.


When an impact driver went on sale last weekend, Sears.com told me that the 
Battle Creek store had nine in stock on Sunday evening.

Doesn't that work with the tool you were looking for?

Mitch.

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Re: [MBZ] Sears service?

2013-06-06 Thread WILTON
The web site telling you that local store has the item in stock reminds me: 
When I was a B-47E maintenance crew chief, I'd occasionally go to parts shop 
for certain part, and the clerk would hand me an IBM card showing that "it's 
on backorder," and his job was done - he was satisfied.  I'd respond, "I 
can't make that airplane fly with this card, I need the part in my hand." 
Before driving to the Sears store for the tool, I wanted to know if there 
were a REAL one there on the shelf that I could hold in my hand.  One might 
say, "Well, just drive there and walk in" - not that simple - I CAN'T WALK 
without aid - walker, scooter, etc.  It's not as easy for me as it used to 
be to go from place to place.


Wilton

- Original Message - 
From: "WILTON" 

To: "Mercedes Discussion List" 
Sent: Wednesday, June 05, 2013 10:07 PM
Subject: Re: [MBZ] Sears service?


My problem was not being able to talk to somebody AT the tool 
location/store.


Wilton

- Original Message - 
From: "ernest breakfield" 

To: 
Sent: Wednesday, June 05, 2013 8:29 PM
Subject: Re: [MBZ] Sears service?


i've found that if i go to the Craftsman site, i can look up the tool(s) 
i'm looking for and check to see where it's in stock on the website; so 
far they've never been wrong.



cheers!
e


On 05/Jun/13 16:15, WILTON wrote:
Trying to find a 3/8" drive 12 mm Allen socket this morning, I tried to 
call the tools desk/shop at Snears.  'Can't even find a number in the 
local directories for STORE main #!  There are several 800 and 888 #s 
listed for such as Home improvement items, siding, roofing, air 
conditioning, appliance installation and 2 or 3 other general 
categories, but no # related to tools.  Called auto service hoping 
somebody could tell me a store main #, but could not get anybody to 
answer.  Finally got a answer (in India it sounded like) on home 
improvement #; told 'im I was trying to reach tools dept at local store; 
'gave me a # of somebody trying to take reservations for hotel suites. 
'Said to SWMBO, "Can't find a local # for the Sears store."  Few minutes 
later, I heard her in another room on the phone.  She soon came in and 
handed me the phone while saying, "Here, talk to my husband."  Guess 
what?!  Same guy in India I had talked to 30 minutes earlier; gave me 
the same wrong #; told 'im, "30 minutes ago, all I could get on that # 
is somebody selling hotel reservations."  Then he said, "Go on internet 
and find the tool in tools catalog."  I did, but still unable  to find 
anybody (clerk) to check shelf in local store for the item.  'Finally 
called friend who knows everybody in the county plus their phone 
numbers.  He didn't have the # readily available but said he'd call 
back; called few min later and said, "Try this #."  I recognized the # 
he gave me as the OLD (years ago) main store #; friend musta had it in 
his cell phone.  I dialed the # - shonuff operator at local main store 
answered!  'Asked for tools dept; finally got answer; asked again for 
tools -mechanic's hand tools; 'put me on hold listening to damned music 
that I DON'T like for 15 minutes; finally hung up and dialed again; told 
operator, again, "Trying to reach tools dept/desk."  On hold again 'bout 
5 min; different guy came on asked him if they have "3/8 drive 12 mm 
Allen socket."  'Came back on in coupla minutes, "Biggest we have is 
10mm."  NEARLY TOW HOURS TO GET AN ANSWER! Sears service has gone to 
hell.


Meanwhile, I found 1/2" drive 12 mm Allen socket at Autozone, but had to 
get package containing 2 larger Allen sockets also.  'Think I can punch 
the Allen wrench out of the 1/2 drive (or saw it off) and stick one end 
of it in a 3/8" drive 12 mm socket to "make" the 12 mm Allen socket I 
was trying to buy.


Wilton


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Re: [MBZ] Sears service?

2013-06-06 Thread WILTON

'Sounds familiar; quite a pity.

Wilton

- Original Message - 
From: "Randy Bennell" 

To: "Mercedes Discussion List" 
Sent: Thursday, June 06, 2013 11:23 AM
Subject: Re: [MBZ] Sears service?


Sears used to be good. They would bend over backwards to make things 
right.
Unfortunately, I think they are on their way to bankruptcy and have had to 
cut back so much that the service has become terrible, which will likely 
hasten their demise.
I think the stock in the tool area is not nearly so good as it once was 
and you can forget after sales service.
My son bought a big mechanic's toolbox setup from Sears. $2K on a good 
sale.

Within a couple of years he was having issues with drawer slides.
We have never been able to get parts for it.
They don't seem to have any idea who made the box for them.
I have tried for a year or two, on and off to find the slides and have 
given up.
We can use normal slides from Lowe's but will have to drill and rivet 
because we cannot get the ones that would just drop into the clips.

More than annoying.
Talk to them in the store and they give you an 800# to call.
Call the # and you get people who promise to find out and call back but 
never do.
We have big Sears repair depot in the city and I have gone there and spent 
an hour with a nice young fellow who did his best to help but ultimately 
did not.
He came up with a couple of names of companies that made toolboxes for 
them but I contacted both with details and both ultimately said the box 
was not made by them.

So, no more Craftsman toolboxes for us EVER.


Randy

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Re: [MBZ] Sears service?

2013-06-06 Thread Randy Bennell

On 05/06/2013 9:07 PM, WILTON wrote:
My problem was not being able to talk to somebody AT the tool 
location/store.


Wilton


That is becoming a problem everywhere.
Cannot call city departments here anymore.
Have to call 311 and get to talk to someone who knows nothing.

Randy

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Re: [MBZ] Sears service?

2013-06-06 Thread Randy Bennell

Sears used to be good. They would bend over backwards to make things right.
Unfortunately, I think they are on their way to bankruptcy and have had 
to cut back so much that the service has become terrible, which will 
likely hasten their demise.
I think the stock in the tool area is not nearly so good as it once was 
and you can forget after sales service.

My son bought a big mechanic's toolbox setup from Sears. $2K on a good sale.
Within a couple of years he was having issues with drawer slides.
We have never been able to get parts for it.
They don't seem to have any idea who made the box for them.
I have tried for a year or two, on and off to find the slides and have 
given up.
We can use normal slides from Lowe's but will have to drill and rivet 
because we cannot get the ones that would just drop into the clips.

More than annoying.
Talk to them in the store and they give you an 800# to call.
Call the # and you get people who promise to find out and call back but 
never do.
We have big Sears repair depot in the city and I have gone there and 
spent an hour with a nice young fellow who did his best to help but 
ultimately did not.
He came up with a couple of names of companies that made toolboxes for 
them but I contacted both with details and both ultimately said the box 
was not made by them.

So, no more Craftsman toolboxes for us EVER.


Randy

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Re: [MBZ] Sears service?

2013-06-05 Thread WILTON
My problem was not being able to talk to somebody AT the tool 
location/store.


Wilton

- Original Message - 
From: "ernest breakfield" 

To: 
Sent: Wednesday, June 05, 2013 8:29 PM
Subject: Re: [MBZ] Sears service?


i've found that if i go to the Craftsman site, i can look up the tool(s) 
i'm looking for and check to see where it's in stock on the website; so 
far they've never been wrong.



cheers!
e


On 05/Jun/13 16:15, WILTON wrote:
Trying to find a 3/8" drive 12 mm Allen socket this morning, I tried to 
call the tools desk/shop at Snears.  'Can't even find a number in the 
local directories for STORE main #!  There are several 800 and 888 #s 
listed for such as Home improvement items, siding, roofing, air 
conditioning, appliance installation and 2 or 3 other general categories, 
but no # related to tools.  Called auto service hoping somebody could 
tell me a store main #, but could not get anybody to answer.  Finally got 
a answer (in India it sounded like) on home improvement #; told 'im I was 
trying to reach tools dept at local store; 'gave me a # of somebody 
trying to take reservations for hotel suites.  'Said to SWMBO, "Can't 
find a local # for the Sears store."  Few minutes later, I heard her in 
another room on the phone.  She soon came in and handed me the phone 
while saying, "Here, talk to my husband."  Guess what?!  Same guy in 
India I had talked to 30 minutes earlier; gave me the same wrong #; told 
'im, "30 minutes ago, all I could get on that # is somebody selling hotel 
reservations."  Then he said, "Go on internet and find the tool in tools 
catalog."  I did, but still unable  to find anybody (clerk) to check 
shelf in local store for the item.  'Finally called friend who knows 
everybody in the county plus their phone numbers.  He didn't have the # 
readily available but said he'd call back; called few min later and said, 
"Try this #."  I recognized the # he gave me as the OLD (years ago) main 
store #; friend musta had it in his cell phone.  I dialed the # - shonuff 
operator at local main store answered!  'Asked for tools dept; finally 
got answer; asked again for tools -mechanic's hand tools; 'put me on hold 
listening to damned music that I DON'T like for 15 minutes; finally hung 
up and dialed again; told operator, again, "Trying to reach tools 
dept/desk."  On hold again 'bout 5 min; different guy came on asked him 
if they have "3/8 drive 12 mm Allen socket."  'Came back on in coupla 
minutes, "Biggest we have is 10mm."  NEARLY TOW HOURS TO GET AN ANSWER! 
Sears service has gone to hell.


Meanwhile, I found 1/2" drive 12 mm Allen socket at Autozone, but had to 
get package containing 2 larger Allen sockets also.  'Think I can punch 
the Allen wrench out of the 1/2 drive (or saw it off) and stick one end 
of it in a 3/8" drive 12 mm socket to "make" the 12 mm Allen socket I was 
trying to buy.


Wilton


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Re: [MBZ] Sears service?

2013-06-05 Thread Max
I've pretty much given up on them, for tools.  Bought a refrigerator from them 
a few years ago, and 14 years ago we bought our washer/dryer, which are still 
working fine.  Major appliances have been decent, and service calls (one for 
the dryer and one for the refrigerator) were pleasant.
-- 
Max Dillon
Charleston, SC
'95 E300, '87 300TD, '73 Balboa 20

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Re: [MBZ] Sears service?

2013-06-05 Thread ernest breakfield
i've found that if i go to the Craftsman site, i can look up the tool(s) 
i'm looking for and check to see where it's in stock on the website; so 
far they've never been wrong.



cheers!
e


On 05/Jun/13 16:15, WILTON wrote:

Trying to find a 3/8" drive 12 mm Allen socket this morning, I tried to call the tools desk/shop at 
Snears.  'Can't even find a number in the local directories for STORE main #!  There are several 800 and 888 
#s listed for such as Home improvement items, siding, roofing, air conditioning, appliance installation and 2 
or 3 other general categories, but no # related to tools.  Called auto service hoping somebody could tell me 
a store main #, but could not get anybody to answer.  Finally got a answer (in India it sounded like) on home 
improvement #; told 'im I was trying to reach tools dept at local store; 'gave me a # of somebody trying to 
take reservations for hotel suites.  'Said to SWMBO, "Can't find a local # for the Sears store."  
Few minutes later, I heard her in another room on the phone.  She soon came in and handed me the phone while 
saying, "Here, talk to my husband."  Guess what?!  Same guy in India I had talked to 30 minutes 
earlier; gave me the same wrong #; told 'im, "3
0 minutes ago, all I could get on that # is somebody selling hotel reservations."  Then he said, "Go on internet and find the tool in tools catalog."  I did, but still unable  to find anybody (clerk) to check shelf in local store for the item.  'Finally called friend who knows everybody in the county plus their phone numbers.  He didn't have the # readily available but said he'd call back; called few min later and said, "Try this #."  I recognized the # he gave me as the OLD (years ago) main store #; friend musta had it in his cell phone.  I dialed the # - shonuff operator at local main store answered!  'Asked for tools dept; finally got answer; asked again for tools -mechanic's hand tools; 'put me on hold listening to damned music that I DON'T like for 15 minutes; finally hung up and dialed again; told operator, again, "Trying to reach tools dept/desk."  On hold again 'bout 5 min; different guy came on asked him if they have "3/8 drive 12 mm Allen socket."  'Came back on in coupla 
minutes, "Biggest we have is 10mm."  NEARLY TOW HOURS TO GET AN ANSWER!  Sears service has gone to hell.


Meanwhile, I found 1/2" drive 12 mm Allen socket at Autozone, but had to get package 
containing 2 larger Allen sockets also.  'Think I can punch the Allen wrench out of the 1/2 drive 
(or saw it off) and stick one end of it in a 3/8" drive 12 mm socket to "make" the 
12 mm Allen socket I was trying to buy.

Wilton


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Re: [MBZ] Sears service?

2013-06-05 Thread WILTON
Well, I have one (plus a 14 mm and a 17 mm) now @ $12.99.  I think I can 
make it work,


Wilton

- Original Message - 
From: "Mitch Haley" 

To: "Mercedes Discussion List" 
Sent: Wednesday, June 05, 2013 7:35 PM
Subject: Re: [MBZ] Sears service?



WILTON wrote:

'Think I can punch the Allen wrench out of the 1/2 drive (or saw it off) 
and stick one end of it in a 3/8" drive 12 mm socket to "make" the 12 mm 
Allen socket I was trying to buy.


Snap-On hex inserts are replaceable and held in with roll pins.
Maybe buy just the replacement bit that goes in the socket, wrap some 
electrical tape over the end, and jam it in a 3/8" drive socket? (Snappy 
sells a 12mm in 3/8 drive, I'm sure, but I bet it costs $25)


Wasn't too far off, the socket is $31. The replacement bit at $10 makes me 
want to cut the end off a $1 allen wrench though.

Mitch.

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Re: [MBZ] Sears service?

2013-06-05 Thread Mitch Haley

WILTON wrote:

Meanwhile, I found 1/2" drive 12 mm Allen socket at Autozone, but had to get package containing 2 larger Allen sockets also.  'Think I can punch the Allen wrench out of the 1/2 drive (or saw it off) and stick one end of it in a 3/8" drive 12 mm socket to "make" the 12 mm Allen socket I was trying to buy.  


I bought that set for $9.99, 11 years ago.
I forget if the 14 or 17 does the diff plugs on my W116, but I did find that set 
to be useful.


Mitch.

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Re: [MBZ] Sears service?

2013-06-05 Thread Mitch Haley

WILTON wrote:

'Think I can punch the Allen wrench out of the 1/2 drive (or saw it off) and stick one end of it in a 3/8" drive 12 mm socket to "make" the 12 mm Allen socket I was trying to buy.  


Snap-On hex inserts are replaceable and held in with roll pins.
Maybe buy just the replacement bit that goes in the socket, wrap some electrical 
tape over the end, and jam it in a 3/8" drive socket? (Snappy sells a 12mm in 
3/8 drive, I'm sure, but I bet it costs $25)


Wasn't too far off, the socket is $31. The replacement bit at $10 makes me want 
to cut the end off a $1 allen wrench though.

Mitch.

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[MBZ] Sears service?

2013-06-05 Thread WILTON
Trying to find a 3/8" drive 12 mm Allen socket this morning, I tried to call 
the tools desk/shop at Snears.  'Can't even find a number in the local 
directories for STORE main #!  There are several 800 and 888 #s listed for such 
as Home improvement items, siding, roofing, air conditioning, appliance 
installation and 2 or 3 other general categories, but no # related to tools.  
Called auto service hoping somebody could tell me a store main #, but could not 
get anybody to answer.  Finally got a answer (in India it sounded like) on home 
improvement #; told 'im I was trying to reach tools dept at local store; 'gave 
me a # of somebody trying to take reservations for hotel suites.  'Said to 
SWMBO, "Can't find a local # for the Sears store."  Few minutes later, I heard 
her in another room on the phone.  She soon came in and handed me the phone 
while saying, "Here, talk to my husband."  Guess what?!  Same guy in India I 
had talked to 30 minutes earlier; gave me the same wrong #; told 'im, "30 
 minutes ago, all I could get on that # is somebody selling hotel 
reservations."  Then he said, "Go on internet and find the tool in tools 
catalog."  I did, but still unable  to find anybody (clerk) to check shelf in 
local store for the item.  'Finally called friend who knows everybody in the 
county plus their phone numbers.  He didn't have the # readily available but 
said he'd call back; called few min later and said, "Try this #."  I recognized 
the # he gave me as the OLD (years ago) main store #; friend musta had it in 
his cell phone.  I dialed the # - shonuff operator at local main store 
answered!  'Asked for tools dept; finally got answer; asked again for tools 
-mechanic's hand tools; 'put me on hold listening to damned music that I DON'T 
like for 15 minutes; finally hung up and dialed again; told operator, again, 
"Trying to reach tools dept/desk."  On hold again 'bout 5 min; different guy 
came on asked him if they have "3/8 drive 12 mm Allen socket."  'Came back on 
in coupla mi
 nutes, "Biggest we have is 10mm."  NEARLY TOW HOURS TO GET AN ANSWER!  Sears 
service has gone to hell.

Meanwhile, I found 1/2" drive 12 mm Allen socket at Autozone, but had to get 
package containing 2 larger Allen sockets also.  'Think I can punch the Allen 
wrench out of the 1/2 drive (or saw it off) and stick one end of it in a 3/8" 
drive 12 mm socket to "make" the 12 mm Allen socket I was trying to buy.  

Wilton
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