Re: Rebate Offer Scumbags
On Apr 9, 2006, at 2:55 AM, graywolf wrote: Rebates are interesting, you are actually making the company a short term cash loan. An interest-free short-term cash loan. Which, half the time, they get to keep. Their CFO also gets to report higher revenue figures to the investors. It's a win-win-win situation, unless you're the customer :) - Dave
Re: Rebate Offer Scumbags
On Apr 9, 2006, at 5:24 AM, Bob W wrote: gift tokens are also a form of lending money to the retailer. Sometimes it's even a gift when they don't give change on the token. That's another practise that should be banned. Nowadays, in these parts, retailers usually give more tokens as change, or cash if it's under $5. I think the Commerce Commission may have nudged them into doing this, and I think it's a fair compromise. Unfortunately the one company that has the CC house-trained is Telecom. Telecom phone cards (usable for public phones) are sold in set denominations and expire after a couple of years. When they do, the remaining money on them evaporates. There is no way to reactivate it, and you cannot return the card for a refund. This was, of course, done for security reasons which is the standard excuse for anything that can't really be justified. There's also the issue of unused credit on pre-pay cellphones evaporating if you don't top it up every 6 months. Actually I'd better check mine... - Dave
Re: Rebate Offer Scumbags
On Apr 9, 2006, at 7:41 AM, graywolf wrote: The claim manufactures made for rebates was that they could discount an item aready in stock at a store to the buyer withhout having to give the seller a huge refund. That sounds like complete bollocks. Would a manufacturer prefer to process 2 million claims from end-users, or 10,000 claims from retailers? There are pros and cons to rebates just as there are to about anything, but if you are going to buy the item anyway, a rebate is a nice bonus. Whenever I try buying anything, the biggest bonus is if it's actually in stock... - Dave
Re: Rebate Offer Scumbags
Dear Pentax On behalf of your loyal UK owners, I would like to dissasociate us from the unkind comments, mainly emanating from the USA, about your most generous rebate schemes. Indeed we feel it to be one of the most innovative marketing initiatives undertaken for many years in the industry. We feel it is time that the scheme was transferred to Europe where it will be gratefully received and all conditions faithfully followed. We do not wish to see our North American friends suffer any more Yours in anticipatory and humble gratitude Peter Fairweather
Re: Rebate Offer Scumbags
I have to buy a card every 2 months on my cel-phone. However the monthly cost of using the prepaid is still about 25% of what I was paying for a regular cel-phone account. Of course if I used the virtually unlimited minutes I got with the regular phone it would have been far cheaper than the prepaid. graywolf http://www.graywolfphoto.com http://webpages.charter.net/graywolf Idiot Proof == Expert Proof --- David Mann wrote: On Apr 9, 2006, at 5:24 AM, Bob W wrote: gift tokens are also a form of lending money to the retailer. Sometimes it's even a gift when they don't give change on the token. That's another practise that should be banned. Nowadays, in these parts, retailers usually give more tokens as change, or cash if it's under $5. I think the Commerce Commission may have nudged them into doing this, and I think it's a fair compromise. Unfortunately the one company that has the CC house-trained is Telecom. Telecom phone cards (usable for public phones) are sold in set denominations and expire after a couple of years. When they do, the remaining money on them evaporates. There is no way to reactivate it, and you cannot return the card for a refund. This was, of course, done for security reasons which is the standard excuse for anything that can't really be justified. There's also the issue of unused credit on pre-pay cellphones evaporating if you don't top it up every 6 months. Actually I'd better check mine... - Dave
Re: Rebate Offer Scumbags
Would they like to pay out $100 for every item out there in the retail chain, or $110 for only the customers who buy one during the rebate period, you mean? On your last comment, I have always wondered why a manufacture would offer a rebate on a product that is not available on the market. The only thing I can think is to drive up a false demand so the retailer will order them when they become available, but that seems rather Machiavellian. graywolf http://www.graywolfphoto.com http://webpages.charter.net/graywolf Idiot Proof == Expert Proof --- David Mann wrote: On Apr 9, 2006, at 7:41 AM, graywolf wrote: The claim manufactures made for rebates was that they could discount an item aready in stock at a store to the buyer withhout having to give the seller a huge refund. That sounds like complete bollocks. Would a manufacturer prefer to process 2 million claims from end-users, or 10,000 claims from retailers? There are pros and cons to rebates just as there are to about anything, but if you are going to buy the item anyway, a rebate is a nice bonus. Whenever I try buying anything, the biggest bonus is if it's actually in stock... - Dave
Re: Rebate Offer Scumbags
From: Rick Womer [EMAIL PROTECTED] Date: 2006/04/07 Fri PM 08:55:20 GMT To: pentax-discuss@pdml.net Subject: Rebate Offer Scumbags Sooo...I bought a 16-45 to go with my ist D. Sent in the form, the receipt, and the bar code from the box as instructed. Today I get an email from the Express Group Rebate Service Center alleging that I did not include the bar code, therefore they won't send my rebate. Emails to them bounce. I'll try Pentax Customer Service on Monday, but my expectations aren't high. Jerks. Rick Take the lens back. You've managed to live without it for this long. Pentax will soon get the message. It's the only cure. m - Email sent from www.ntlworld.com Virus-checked using McAfee(R) Software Visit www.ntlworld.com/security for more information
Re: Rebate Offer Scumbags
On Apr 7, 2006, at 6:07 PM, wendy beard wrote: I had a rebate on a Sandisk card rejected three times by Staples rebate centre. Filed a report with the BBB They paid up. Coincidence? Office Max is just as bad. They seem to find a reason to reject all rebates. Also, they don't honor their price matching guarantee. They don't give a damn about the BBB. I think a lot of the rebates we see advertised are outright scams. Bob
Re: Rebate Offer Scumbags
I am not a big fan of the rebate concept. IMO, it would be much easier if the store just reduced the price by the rebate amount then claim the difference from the manufacturer / wholesaler. But I'm no retailing expert. Dave On 4/8/06, Bob Shell [EMAIL PROTECTED] wrote: On Apr 7, 2006, at 6:07 PM, wendy beard wrote: I had a rebate on a Sandisk card rejected three times by Staples rebate centre. Filed a report with the BBB They paid up. Coincidence? Office Max is just as bad. They seem to find a reason to reject all rebates. Also, they don't honor their price matching guarantee. They don't give a damn about the BBB. I think a lot of the rebates we see advertised are outright scams. Bob -- All I ask is the chance to prove that money can't make me happy. - Spike Milligan
Re: Rebate Offer Scumbags
Here's the reason why http://www.slate.com/id/2084210/ D David Savage wrote: I am not a big fan of the rebate concept. IMO, it would be much easier if the store just reduced the price by the rebate amount then claim the difference from the manufacturer / wholesaler. But I'm no retailing expert. Dave On 4/8/06, Bob Shell [EMAIL PROTECTED] wrote: On Apr 7, 2006, at 6:07 PM, wendy beard wrote: I had a rebate on a Sandisk card rejected three times by Staples rebate centre. Filed a report with the BBB They paid up. Coincidence? Office Max is just as bad. They seem to find a reason to reject all rebates. Also, they don't honor their price matching guarantee. They don't give a damn about the BBB. I think a lot of the rebates we see advertised are outright scams. Bob -- All I ask is the chance to prove that money can't make me happy. - Spike Milligan -- [EMAIL PROTECTED] http://members.iinet.net.au/~derbyc
Re: Rebate Offer Scumbags
Hmmm...2nd slate link in one night. Should stop this. (I have nothing to do with Slate...it just has interesting articles occasionally). D Derby Chang wrote: Here's the reason why http://www.slate.com/id/2084210/ D David Savage wrote: I am not a big fan of the rebate concept. IMO, it would be much easier if the store just reduced the price by the rebate amount then claim the difference from the manufacturer / wholesaler. But I'm no retailing expert. Dave -- [EMAIL PROTECTED] http://members.iinet.net.au/~derbyc
Re: Rebate Offer Scumbags
- Original Message - From: David Savage Subject: Re: Rebate Offer Scumbags I am not a big fan of the rebate concept. IMO, it would be much easier if the store just reduced the price by the rebate amount then claim the difference from the manufacturer / wholesaler. But I'm no retailing expert. Then, every purchaser would get the rebate. A rebate is structured in such a way as to discourage the purchaser from claiming it. Here's a stupid one for you. Last year, I bought a new DeWalt sliding dual compound mitre saw. It was an expensive tool, and was offered with a free stand. The catch was that I had to send in a coupon, along with an original proof of purchase (the retailer supplied a spare, so that I would still have an original for warranty), and the UPC off the box to claim it. Standard rules for this type of thing. Did I forget to mention the 50 dollar check to have it shipped via UPS? I would have rather if they had just charged 50 bucks at the store level and let me walk out with the stand. Anyway, it arrived fairly quickly, and fortunately, I was home to recieve it. William Robb
Re: Rebate Offer Scumbags
Thanks Bill Derby. I am now even less a fan of the practice. Dave S On 4/8/06, William Robb [EMAIL PROTECTED] wrote: - Original Message - From: David Savage Subject: Re: Rebate Offer Scumbags I am not a big fan of the rebate concept. IMO, it would be much easier if the store just reduced the price by the rebate amount then claim the difference from the manufacturer / wholesaler. But I'm no retailing expert. Then, every purchaser would get the rebate. A rebate is structured in such a way as to discourage the purchaser from claiming it. Here's a stupid one for you. Last year, I bought a new DeWalt sliding dual compound mitre saw. It was an expensive tool, and was offered with a free stand. The catch was that I had to send in a coupon, along with an original proof of purchase (the retailer supplied a spare, so that I would still have an original for warranty), and the UPC off the box to claim it. Standard rules for this type of thing. Did I forget to mention the 50 dollar check to have it shipped via UPS? I would have rather if they had just charged 50 bucks at the store level and let me walk out with the stand. Anyway, it arrived fairly quickly, and fortunately, I was home to recieve it. William Robb -- All I ask is the chance to prove that money can't make me happy. - Spike Milligan
Re: Rebate Offer Scumbags
Rick, Sorry to hear about your rebate problems. My check hasn't arrived yet, but should soon. Here's what they said: Please allow 15 business days for the check to reach you. If you require further information, please visit us on the web at www.expressgroup.com. If you have further questions, or need to contact us by phone, please call 1-800-741-1365, and supply your reference number to our Customer Service Representative Perhaps the phone number or web site will be help to you. Regards, Bob S. On 4/8/06, mike wilson [EMAIL PROTECTED] wrote: From: Rick Womer [EMAIL PROTECTED] Date: 2006/04/07 Fri PM 08:55:20 GMT To: pentax-discuss@pdml.net Subject: Rebate Offer Scumbags Sooo...I bought a 16-45 to go with my ist D. Sent in the form, the receipt, and the bar code from the box as instructed. Today I get an email from the Express Group Rebate Service Center alleging that I did not include the bar code, therefore they won't send my rebate. Emails to them bounce. I'll try Pentax Customer Service on Monday, but my expectations aren't high. Jerks. Rick Take the lens back. You've managed to live without it for this long. Pentax will soon get the message. It's the only cure. m - Email sent from www.ntlworld.com Virus-checked using McAfee(R) Software Visit www.ntlworld.com/security for more information
RE: Rebate Offer Scumbags
David Savage wrote: I am not a big fan of the rebate concept. IMO, it would be much easier if the store just reduced the price by the rebate amount then claim the difference from the manufacturer / wholesaler. But I'm no retailing expert. And Bob Shell wrote: I think a lot of the rebates we see advertised are outright scams. I would much rather the store reduced the price and yes, I think it's a scam. I can see that as a marketing tool, people may well be tempted in the shop to opt for product 'x', because with the rebate it's a better deal. The manufacturers rely on a certain percentage of those buyers failing to complete the rebate forms because they are too complicated, fail to complete in time, lose the paperwork or reading it, decide they can't be bothered. So it's sold under the implication of a price reduction but in reality the manufacturers know that many will be sold for full price. That's a legal scam - if you're going to give a discount, give it to the customer at the point of sale. Having been down this route of buying an item under such an offer, and completing the paperwork within the time frame etc etc and waiting three whole months for the rebate to return, I think the idea stinks and if I see a similar offer I ignore it - and remember I got my cash back! Malcolm
Re: Rebate Offer Scumbags
On Apr 8, 2006, at 8:39 AM, Malcolm Smith wrote: I would much rather the store reduced the price Thing is, if Pentax reduced the cost to the retailer by $100, the retailer would say hrm, is anyone else going to reduce the price? Why don't I just offer $20 off? That, or they'll buy triple what they normally would and sit on the stock for a few months until the sale is over and put them out at normal price. Margins are brutal in the photo industry. You have to make every penny that you can. I myself offered a big 10% off sale every year when Fuji did their wedding season film price reductions. Of course, Fuji gave us 20-30% off (dependant on volume), and I would buy as much as I could afford (or if it was a good time and I had lots of money, I'd buy as much as I thought I could sell before it expired) and sell it at normal price throughout the year. That's not dirty, it's just survival. -Aaron
Re: Rebate Offer Scumbags
On 4/8/06, David Savage [EMAIL PROTECTED] wrote: I am not a big fan of the rebate concept. IMO, it would be much easier if the store just reduced the price by the rebate amount then claim the difference from the manufacturer / wholesaler. The difference here is that no discounts were offered to the retailer. Pentax pays Scumbagrebatecompany a fixed amount to cover the rebates, based on some algorithm that says for a number of lenses sold, only a certain percentage should require a rebate. Scumbagrebatecompany gets to keep the difference. The rebate company's profit looks like this: dollarspaidbypentax - (lensessold*amountofrebate). The rebate company has decided long ago what their profit margin should be. As the margin drops closer to that predetermined point, the likelihood that they'll honor the rebate drops, too. Of course, they would look pretty silly if they stopped honoring rebates entirely at some point, so they spread it out over the course of the rebate time frame and refuse a handful of legitimate rebates here and there. Sounds like you got lucky, Rick. -- Scott Loveless http://www.twosixteen.com -- You have to hold the button down -Arnold Newman
Re: Rebate Offer Scumbags
On Apr 8, 2006, at 8:02 AM, David Savage wrote: I am not a big fan of the rebate concept. IMO, it would be much easier if the store just reduced the price by the rebate amount then claim the difference from the manufacturer / wholesaler. But I'm no retailing expert. If they did that they'd have to actually pay out on each item sold. Rebate offers rely on the fact that fewer than 50% of people actually get around to mailing in for the rebate. Then the rebate redeeming companies have a policy of rejecting a certain percentage for BS reasons, let's say another 50%. Result, the company offering the rebate actually pays out on 25% or so of the items sold. Bob
Re: Rebate Offer Scumbags
On 8 Apr 2006 at 9:32, Bob Shell wrote: If they did that they'd have to actually pay out on each item sold. Rebate offers rely on the fact that fewer than 50% of people actually get around to mailing in for the rebate. Then the rebate redeeming companies have a policy of rejecting a certain percentage for BS reasons, let's say another 50%. Result, the company offering the rebate actually pays out on 25% or so of the items sold. In Oz that would be very close to being deemed a scam at face value and a handful of anecdotes like I've just read would probably provide due cause to the regulatory authorities to investigate their legitimacy. Rob Studdert HURSTVILLE AUSTRALIA Tel +61-2-9554-4110 UTC(GMT) +10 Hours [EMAIL PROTECTED] http:/home.swiftdsl.com.au/~distudio/publications/ Pentax user since 1986, PDMLer since 1998
Re: Rebate Offer Scumbags
On Apr 8, 2006, at 9:47 AM, Rob Studdert wrote: In Oz that would be very close to being deemed a scam at face value and a handful of anecdotes like I've just read would probably provide due cause to the regulatory authorities to investigate their legitimacy. The regulatory authorities here are too busy tapping people's phones to have time to investigate real fraud. Bob
Re: Rebate Offer Scumbags
Bob, I have absolutely no reason to doubt your assertion. If I were to, I'd guess the pay-out percentages are high. :-/ Jack --- Bob Shell [EMAIL PROTECTED] wrote: On Apr 8, 2006, at 8:02 AM, David Savage wrote: I am not a big fan of the rebate concept. IMO, it would be much easier if the store just reduced the price by the rebate amount then claim the difference from the manufacturer / wholesaler. But I'm no retailing expert. If they did that they'd have to actually pay out on each item sold. Rebate offers rely on the fact that fewer than 50% of people actually get around to mailing in for the rebate. Then the rebate redeeming companies have a policy of rejecting a certain percentage for BS reasons, let's say another 50%. Result, the company offering the rebate actually pays out on 25% or so of the items sold. Bob __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
Re: Rebate Offer Scumbags
Humm..? I have never been beaten on a rebate offer. Sometimes they were real slow, but I always got the money in the end. Rebates are interesting, you are actually making the company a short term cash loan. graywolf http://www.graywolfphoto.com http://webpages.charter.net/graywolf Idiot Proof == Expert Proof --- Bob Shell wrote: On Apr 7, 2006, at 6:07 PM, wendy beard wrote: I had a rebate on a Sandisk card rejected three times by Staples rebate centre. Filed a report with the BBB They paid up. Coincidence? Office Max is just as bad. They seem to find a reason to reject all rebates. Also, they don't honor their price matching guarantee. They don't give a damn about the BBB. I think a lot of the rebates we see advertised are outright scams. Bob
RE: Rebate Offer Scumbags
Aaron Reynolds wrote: I would much rather the store reduced the price Thing is, if Pentax reduced the cost to the retailer by $100, the retailer would say hrm, is anyone else going to reduce the price? Why don't I just offer $20 off? That, or they'll buy triple what they normally would and sit on the stock for a few months until the sale is over and put them out at normal price. Margins are brutal in the photo industry. You have to make every penny that you can. I myself offered a big 10% off sale every year when Fuji did their wedding season film price reductions. Of course, Fuji gave us 20-30% off (dependant on volume), and I would buy as much as I could afford (or if it was a good time and I had lots of money, I'd buy as much as I thought I could sell before it expired) and sell it at normal price throughout the year. That's not dirty, it's just survival. Fair comment, but who is this rebate going to hurt most? In a leisure market, which people cut back buying where times are hard, want an honest straight forward deal. Rebates that end up biting the customer, tend to lose repeat business. In such a tough environment, I'd not be too happy that the customer is likely to not return to my shop, due to a manufacturers offer that he/she found too difficult to redeem and felt conned. Even if they get them, customers don't forget how long it took to come through and what was involved in doing it. Malcolm
Re: Rebate Offer Scumbags
Rick: I had a similar experience with my Pentax lens rebate being denied so I called the customer service folks at the Express Group Rebate Service Center (not Pentax) about it. They explained that I had send in the wrong UPC - the one they required was the UPC sticker which was on top of the UPC printed on the carton. I sent this to them and finally received the rebate. Since then I have gotten two more lens rebates from them with no problems. The requirement for the *sticker* UPC code, not the printed one from the carton, is not explained anywhere in the directions. Scam? Maybe, maybe not, but I'm sure that a percentage of applicants give up in disgust when their initial submission is denied. The irony is that they probably blame Pentax rather than the fulfillment company and any marketing benefit to Pentax from the promotion is lost. Why can't the sponsoring companies see that this kind of negative publicity harms them and do something about it? Costco is one company that does it right - you get a rebate form/ receipt when you pay for the item and only have to fill out your name and address and send it in - no additional sales receipt or UPC is required. Regards, Jim
RE: Rebate Offer Scumbags
-Original Message- From: graywolf [mailto:[EMAIL PROTECTED] Sent: 08 April 2006 15:55 To: pentax-discuss@pdml.net Subject: Re: Rebate Offer Scumbags Humm..? I have never been beaten on a rebate offer. Sometimes they were real slow, but I always got the money in the end. Rebates are interesting, you are actually making the company a short term cash loan. gift tokens are also a form of lending money to the retailer. Sometimes it's even a gift when they don't give change on the token. The revenue from gift token sales is usually put into a suspense account, and only taken out if/when the token is redeemed. Periodically the suspense account is cleared and the unredeemed value is free money for the retailer. It can amount to a considerable sum. The retailers are not all bad, though. I used to work for a well-known department store in the mid-late 1990s. One day somebody came in with a stash of unredeemed gift tokens which had been issued in the 1920s. The man's grandmother had died, and he had found the tokens among her papers. The face value was something like £50.00. Not much in this day and age, but adjusting for inflation it came to quite a large amount. The retailer redeemed the tokens for more than their adjusted value, and use them as an exhibit in their archives. They also told the Evening Standard, who printed the story and gave the company some free publicity. Everybody happy. -- Cheers, Bob
Re: Rebate Offer Scumbags
There has been discussion of this on dpreview too. Some people are getting rebates, other (who claim that they have followed the instructions) aren't getting rebates. Some people have had trouble with the rebate forms from BH (which differed slightly from the forms on Pentax's web site), others have gotten their rebate using the BH form. It is all part of the general rebate scam. I am awaiting the rebate (or denial thereof) for my D FA 50. I did not supply them with my email address. It will be interesting to see if they deny the rebate for that reason. I was once with a health insurance company that would routinely deny claims, even claims that they were required to pay. When I would challenge the denial, they would pay up. The strategy is that some people won't read the policy, so won't know that they are entitled to be paid, while others will just passively accept the denial. At the next opportunity I switched to an HMO. Joe
Re: Rebate Offer Scumbags
The sticker was exactly what I sent them, and it says Pentax 16-45 right on it. I'll phone them Monday. --- Jim King [EMAIL PROTECTED] wrote: Rick: I had a similar experience with my Pentax lens rebate being denied so I called the customer service folks at the Express Group Rebate Service Center (not Pentax) about it. They explained that I had send in the wrong UPC - the one they required was the UPC sticker which was on top of the UPC printed on the carton. I sent this to them and finally received the rebate. Since then I have gotten two more lens rebates from them with no problems. The requirement for the *sticker* UPC code, not the printed one from the carton, is not explained anywhere in the directions. Scam? Maybe, maybe not, but I'm sure that a percentage of applicants give up in disgust when their initial submission is denied. The irony is that they probably blame Pentax rather than the fulfillment company and any marketing benefit to Pentax from the promotion is lost. Why can't the sponsoring companies see that this kind of negative publicity harms them and do something about it? Costco is one company that does it right - you get a rebate form/ receipt when you pay for the item and only have to fill out your name and address and send it in - no additional sales receipt or UPC is required. Regards, Jim http://www.photo.net/photos/RickW __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
Re: Rebate Offer Scumbags
Well one of the reasons for requiring a upc code that pretty much destroys the box is because there are a lot of folks out there who will buy an item send in the for the rebate and then return it. There are also companies who would have all their relatives send in receipts for the rebates and then would resell the items in their store. In other words it protects them from paying several rebates on the same item. The claim manufactures made for rebates was that they could discount an item aready in stock at a store to the buyer withhout having to give the seller a huge refund. They also normally only give one rebate per address so if you buy 12 of them they only give you a rebate on one. There are pros and cons to rebates just as there are to about anything, but if you are going to buy the item anyway, a rebate is a nice bonus. graywolf http://www.graywolfphoto.com http://webpages.charter.net/graywolf Idiot Proof == Expert Proof --- Jim King wrote: Rick: I had a similar experience with my Pentax lens rebate being denied so I called the customer service folks at the Express Group Rebate Service Center (not Pentax) about it. They explained that I had send in the wrong UPC - the one they required was the UPC sticker which was on top of the UPC printed on the carton. I sent this to them and finally received the rebate. Since then I have gotten two more lens rebates from them with no problems. The requirement for the *sticker* UPC code, not the printed one from the carton, is not explained anywhere in the directions. Scam? Maybe, maybe not, but I'm sure that a percentage of applicants give up in disgust when their initial submission is denied. The irony is that they probably blame Pentax rather than the fulfillment company and any marketing benefit to Pentax from the promotion is lost. Why can't the sponsoring companies see that this kind of negative publicity harms them and do something about it? Costco is one company that does it right - you get a rebate form/ receipt when you pay for the item and only have to fill out your name and address and send it in - no additional sales receipt or UPC is required. Regards, Jim
Rebate Offer Scumbags
Sooo...I bought a 16-45 to go with my ist D. Sent in the form, the receipt, and the bar code from the box as instructed. Today I get an email from the Express Group Rebate Service Center alleging that I did not include the bar code, therefore they won't send my rebate. Emails to them bounce. I'll try Pentax Customer Service on Monday, but my expectations aren't high. Jerks. Rick http://www.photo.net/photos/RickW __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
Re: Rebate Offer Scumbags
Rick Womer wrote: Sooo...I bought a 16-45 to go with my ist D. Sent in the form, the receipt, and the bar code from the box as instructed. Today I get an email from the Express Group Rebate Service Center alleging that I did not include the bar code, therefore they won't send my rebate. Emails to them bounce. I'll try Pentax Customer Service on Monday, but my expectations aren't high. Jerks. Rick This seems to be some sort of standard practice with these shady rebate houses. Had the same problem with Seagate, same excuse and complete bullshit. -Ryan
Re: Rebate Offer Scumbags
Always keep a photocopy of all the materials you send in on a rebate offer to document that you have complied with the instructions. I usually just snap a picture with my camera, print it and date the print, as well as when I expect to receive the rebate by. I call or use the web to check if it seems delayed. Just got a $40 rebate on a hard drive I bought last July. They claimed at first that I hadn't sent the SKU tag. I supplied a copy of the print and they paid up. Took their time about it, for sure, but it was nice to receive that forty bux. Godfrey
Re: Rebate Offer Scumbags
I had a rebate on a Sandisk card rejected three times by Staples rebate centre. Filed a report with the BBB They paid up. Coincidence? Wendy -- Wendy Beard Ottawa Canada
Re: Rebate Offer Scumbags
wendy beard wrote: I had a rebate on a Sandisk card rejected three times by Staples rebate centre. Filed a report with the BBB They paid up. Coincidence? Wendy -- Wendy Beard Ottawa Canada Good for you! keith whaley
