Re: [SlimDevices: Touch] Cannot Connect

2015-07-18 Thread toby10

Sure player is registered on YOUR MySB.com account?  Not previous owners
account?  When you log into your MySB.com account you see BOTH players
listed?



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Re: [SlimDevices: Touch] Cannot Connect

2015-07-18 Thread Man in a van

jackrinse wrote: 
> Hi all
> 
> I was hoping for some assistance.
> 
> I have just purchased a squeezebox touch after having owned and enjoyed
> one previously.
> 
> I cannot get Spotify to work properly.
> 
> Can anyone suggest a course of action to fix this?
> 
> Many thanks


MySqueezebox.com or LMS local server?

Premium account required.

Triode plugin.

[image:
https://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcSiWY_rv71HKs9_Uh_0n3UPcD7gn_BhW784KpD8PC16VAbC-05xdg]

Crystal ball is cloudy, ignore the man behind the curtain.

Provide more details of set-up.



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[SlimDevices: Touch] Cannot Connect

2015-07-17 Thread jackrinse

Hi all

I was hoping for some assistance.

I have just purchased a squeezebox touch after having owned and enjoyed
one previously.

I cannot get Spotify to work properly.

Can anyone suggest a course of action to fix this?

Many thanks



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-24 Thread jdt7385

krochat wrote: 
> To disable DHCP on the VT2442 Vonage routers:
> 
> 1) Download the VT2442 User Guide from
> http://www2.vonage.com/support/files/pdf/VT2442_UserGuide.pdf
> 
> 2) For each VT2442, log into the administration interface following the
> instructions on page 13. For this to work you'll need to 
> a) Disconnect your desktop ethernet from the linksys.
> b) Disconnect both Vonage Routers and power them down.
> c) Connect your desktop ethernet cable to one of the ethernet jacks
> numbered 1-4 on the back of one of the Vonage routers.
> d) Power up that Vonage Router.
> e) Reboot your desktop. You should be able to log into the router
> and do step 3 below.
> f) Repeat steps (c)-(e) for the second Vonage router.
> 
> 3) For each Vt2442, See pages 20-21 of the User Manual for Setup->Lan
> Configuration to set "Server and Relay Off" instead of one of the other
> 2 DHCP settings.
> 
> 4) Do not plug any ethernet cables into the Vonage router jacks 1-4
> except to log in to change the VT2442 configuration - they won't work
> any more for normal ethernet.
> 
> 5) Make sure to use the blue "Internet" port of the Vonage routers when 
> connecting them to the Linksys router.
> 
> Good luck,
> Kim
> 
> PS - I had a friend who had endless problems with Vonage, found their
> support terrible, and finally dropped them for Ooma, which he loves.

Kim, many thanks for all your help. I will do as you suggest and see if
I can avoid future problems. I had no idea that Vonage was my problem. I
have been very satisfied with the Vonage service. However, I may change
my opinion if Vonage continues to get between me and my music. Thanks
again for your tremendous help.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-24 Thread krochat

jdt7385 wrote: 
> b. Two Motorola Model VT2442 telephone adapters/routers to connect three
> telephone lines (VOIP).

1) Download the VT2442 User Guide from
http://www2.vonage.com/support/files/pdf/VT2442_UserGuide.pdf

2) For each VT2442, log into the administration interface following the
instructions on page 13. For this to work you'll need to 
a) Disconnect your desktop ethernet from the linksys.
b) Disconnect both Vonage Routers and power them down.
c) Connect your desktop ethernet cable to the ethernet jack on the
back of one of the Vonage routers.
d) Power up that Vonage Router.
e) Reboot your desktop. You should be able to log into the router
and do step 3 below.
f) Repeat steps (c)-(e) for the second Vonage router.

3) For each Vt2442, See pages 20-21 of the User Manual for Setup->Lan
Configuration to set "Server and Relay Off" instead of one of the other
2 DHCP settings.

4) Do not plug any ethernet cables into the Vonage routers - only phone
cables. 

5) Also make sure to use the blue "Internet" port of the Vonage routers
when  connecting them to the Linksys router.

Good luck,
Kim

PS - I had a friend who had endless problems with Vonage, found their
support terrible, and finally dropped them for Ooma, which he loves.



--
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AcourateConvolver + RME HDSP-AES-32)-> Apogee Big Ben -> (TacT S2150 ->
Vandersteen 3a Signature) + (TacT S2150 -> TacT W210)

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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-24 Thread jdt7385

toby10 wrote: 
> Call Vonage support.  Ask them how/why this is happening and how to
> prevent it from happening again.  ;)
> Their equipment, their service, their problem.

Toby, I think you are right. I have indicated to my reply to Kim that it
is appropriate for me to take Vonage's time rather than his trying to
figure this out. I have asked that he not spend a lot more time on this.
Thanks for your input.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-24 Thread jdt7385

jimbobvfr400 wrote: 
> I'm guessing the Vonage router also has DHCP enabled, it may be that
> disabling DHCP on the Vonage will break something else but should
> certainly fix this issue.
> 
> I'm not at all familiar with the Vonage so no idea what it does or how
> it works.
> 
> Sent from my Nexus 7 using Tapatalk 4

Jimbob, that sounds reasonable. Yes, I am afraid to tinker with the
Vonage routers because my internet service and telephone service depends
on them. They service my Vonage VOIP type internet-based telephone
service. Thanks for your input.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-24 Thread jdt7385

krochat wrote: 
> I can help debug further, but need the complete configuration of your
> network -
> 
> a) what's plugged into what, including manufacturer and model
> number
> b) what's connected wirelessly, including manufacturer and model
> number
> c) If possible, the IP and Gateway (or DNS) addresses of each
> connected piece. 
> 
> You can send me a private message if you don't want to share with the
> world.
> 
> Kim

Kim, my connections are as follows:

The connections are:

1.  Cox Cable into Motorola SB5120 modem.

2.  Ethernet cable from cable model into Linksys Wireless G router, Model
WRT54G.

3.  Ethernet cables from Linksys router into:
a. Desktop computer; and
b. Two Motorola Model VT2442 telephone adapters/routers to  
   
connect three telephone lines (VOIP).

The reason there are two telephone adapters/routers is because each one
will only service two telephone lines. I have three lines (one dedicated
fax line) so my setup requires 2 adapters/routers.

As suggested by Toby perhaps I should contact Vonage and take up their
time rather than taking your time with this. If you have any quick
suggestions I will be grateful for them but please do not take a lot of
time with this. You have already been a tremendous help, for which I am
grateful.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-24 Thread toby10

Call Vonage support.  Ask them how/why this is happening and how to
prevent it from happening again.  ;)
Their equipment, their service, their problem.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread krochat

jdt7385 wrote: 
> But obviously that is not acceptable so I need to fix this if possible.
> Any suggestions?

I can help debug further, but need the complete configuration of your
network -

a) what's plugged into what, including manufacturer and model
number
b) what's connected wirelessly, including manufacturer and model
number
c) If possible, the IP and Gateway (or DNS) addresses of each
connected piece. 

You can send me a private message if you don't want to share with the
world.

Kim



--
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AcourateConvolver + RME HDSP-AES-32)-> Apogee Big Ben -> (TacT S2150 ->
Vandersteen 3a Signature) + (TacT S2150 -> TacT W210)

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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread jimbobvfr400

I'm guessing the Vonage router also has DHCP enabled, it may be that
disabling DHCP on the Vonage will break something else but should
certainly fix this issue.

I'm not at all familiar with the Vonage so no idea what it does or how
it works.

Sent from my Nexus 7 using Tapatalk 4





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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread jdt7385

Thanks to everyone who offered help with my problem. I appreciate all
your efforts.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread jdt7385

Kim, I thought I just sent a reply to your post but do not see it. Your
test was successful. The correct IP and DNS, as you specified was
obtained. The test disconnected the internet so I had to recycle the
model and wireless router to get back on the net...also required to hook
up the Vonage routers to do that. The good news is that Touch retained
the correct IP and DNS and did then connect to mysqueezebox.com. So I am
happy about that and thank you for your help.

Of course, I am concerned that this problem will recur in the future as
it has in the past. Usually in the past it would fix itself. But such an
unreliable system is obviously not acceptable. So do you have any
suggestions as to how I might fix this problem in order to avoid future
problems?

Edited to add: Now I see my old post, so apologize for the duplication.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread jdt7385

Hi Kim,

Good News: Your suggested test was successful. The correct IP was
obtained. The delay in my response was caused by the fact that I had to
again recycle the modem and router in order to get back on the internet.
However the correct IP was retained and Touch is now able to communicate
with mysqueezebox.com.

The concern, of course, is that the next time the wireless must be
restarted it may revert to the old "bad IP" mode, apparently caused by a
conflict with Vonage. So do you know of any way to prevent this from
happening in the future? There is a history of the connection going off
from time to time...not often, and usually not for very long. But
obviously that is not acceptable so I need to fix this if possible. Any
suggestions?



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread krochat

jdt7385 wrote: 
>  somehow the wireless network is apparently getting an incorrect IP. It
> says 192.169.15.2 (IP Address) rather than 192.168.1.xxx. And the DNS
> Server (whatever that is) is 192.168.15.1 instead of 192.168.1.xxx.

Googling shows that 192.168.15.2 is associated with the Vonage box. 

Try 
1) turn off/unplug everything connected to the Linksys router 
2) turn off the squeezebox 
3) power cycle the linksys router 
4) turn on the squeezebox and reconnect the wireless to the Linksys 
5) Check the network settings on the Squeezebox. They should be
IP=192.168.1.100 and DNS = 192.168.1.1. 

Report back if they aren't. 
Note that you're not connected to the internet in this test, so the
Squeezebox won't connect to anything the the router. 

Kim



--
Touch -> GW Labs upsampler -> TacT RCS 2.2X -> Convolver PC (Win7 +
AcourateConvolver + RME HDSP-AES-32)-> Apogee Big Ben -> (TacT S2150 ->
Vandersteen 3a Signature) + (TacT S2150 -> TacT W210)

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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread Kim

Googling shows that 192.168.15.2 is associated with the Vonage box.

Try
1) turn off/unplug everything connected to the Linksys router
2) turn off the squeezebox
3) power cycle the linksys router
4) turn on the squeezebox and reconnect the wireless to the Linksys
5) Check the network settings on the Squeezebox. They should be 
IP=192.168.1.100 and DNS = 192.168.1.1.


Report back if they aren't.
Note that you're not connected to the internet in this test, so the 
Squeezebox won't connect to anything the the router.


Kim

-- Original Message --
From: "jdt7385" 
To: touch@lists.slimdevices.com
Sent: 8/23/2013 11:32:44 AM
Subject: Re: [SlimDevices: Touch] Cannot Connect To Media Server Or 
Squeezebox.com

 As you observed, somehow
the wireless network is apparently getting an incorrect IP. It says
192.169.15.2 (IP Address) rather than 192.168.1.xxx. And the DNS Server
(whatever that is) is 192.168.15.1 instead of 192.168.1.xxx.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread jdt7385

toby10 wrote: 
> Might be a "guest" network on your WiFi which is designed to be a
> separate network.  Remote access your routers admin web UI functions and
> see if such a guest network is there (very common on newer routers). 
> Either change the name of that guest network or disable guest network
> all together (my suggestion).  Then your Touch will only be offered the
> "main" network via WiFi.  Whether guest network or not, all of your
> network names should be unique to your network(s).  Might even be
> connecting to a neighbors network also named HOME.  Dunno.

Toby, no guest network shows up in the Linksys wireless router settings.
And in the Touch setup the correct name of the wireless network does
appear (xxwire). So Touch connects with the wireless but does not
connect with Media Server or squeezebox.com. As you observed, somehow
the wireless network is apparently getting an incorrect IP. It says
192.169.15.2 (IP Address) rather than 192.168.1.xxx. And the DNS Server
(whatever that is) is 192.168.15.1 instead of 192.168.1.xxx.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread jdt7385

Gary, You are right. I did not correctly write it. It should read
192.168.1.100. Sorry about the error.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread castalla

>I specified that the starting IP address for the DHCP server is
> 192.168.100 (the default value) 

This looks wrong  should be 192.168.1.100



Touch - Muse M50 EX TPA3123 T-Amp Mini - Acoustics Q10 speakers
Logitech Radio + remote
Raspberry Pi + Squeezeplug LMS + Squeezelite - Logitech Mini Boombox
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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread toby10

Might be a "guest" network on your WiFi which is designed to be a
separate network.  Remote access your routers admin web UI functions and
see if such a guest network is there (very common on newer routers). 
Either change the name of that guest network or disable guest network
all together (my suggestion).  Then your Touch will only be offered the
"main" network via WiFi.  Whether guest network or not, all of your
network names should be unique to your network(s).  Might even be
connecting to a neighbors network also named HOME.  Dunno.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread jdt7385

"Yes and yes. 
Your player and server are on two different networks. Guest network?
Connecting to wrong router? DHCP off on all routers except the main
router?" 

Hi Toby, The only network that shows up in the "View Network Computers
and Devices" is my local network (called "Home", I think). The Linksys
wireless network only shows up under "Network Infrastructure", whatever
that is. DHCP is enabled on the Linksys wireless router. I don't know
whether it is enabled on my local network. How do I find out?



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread toby10

jdt7385 wrote: 
> 
> Squeezebox Touch Wireless Information:
> IP Address:   192.168.15.2 (should this be 
> 192.168.1.x?)
> IP Subnet:255.255.255.0
> DNS Server:   192.168.15.1 (should this be 
> 192.168.1.x?)
> 

Yes and yes.  Your player and server are on two different networks. 
Guest network?  Connecting to wrong router?  DHCP off on all routers
except the main router?



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread jdt7385

Hello avta,

I have reset Touch to factory defaults and gone through setup process
numerous times. I have also unplugged the modem and wireless router and
rebooted those numberous times. However, I have not unplugged all those
devices and left them unplugged for 5 minutes. At this point I am
desperate so I will try that. The Media Server Control Panel Information
Panel shows: "Total Players Recognized: 0", so Touch is definitely not
seeing Touch. It appears that for some reason the devices are not
getting their IPs via the wireless router. Having said that I must
confess that I don't even know which devices are supposed to do that.



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Re: [SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread avta

Try the following if you haven't done this: Unplug power to Touch, modem
and router. Leave unplugged for 5 minutes. Reconnect all power. You
should have to reset all your log ins. If the Touch has retained
previous setup information hold in button beneath power connector until
Factory Reset is displayed. Also, be sure you are logged in to
Mysqueezebox.com and that it shows the Touch as being connected.



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[SlimDevices: Touch] Cannot Connect To Media Server Or Squeezebox.com

2013-08-23 Thread jdt7385

20130823 Outline of Logitech Media Server/Touch Problem

My problem: Sqeezebox Touch is able to communicate with the wireless
router but is not able to connect with the network or squeezebox.com.
Therefore I cannot play my music. I have turned off the Firewall (run by
Norton Internet Security) for testing and it makes no difference. I also
turned off all Norton Internet Security protection and it made no
difference. The Windows Firewall is “off” in that it says it is being
managed by Norton. I know almost nothing about computers so this is
particularly difficult for me.

Operating System: Windows 7 64 bit

Ethernet Adapter Local Area Network:
IPv4 Address:   192.168.1.2
Subnet Mask:255.255.255.0
Default Gateway:192.168.1.1

The local network is used to connect my main computer to the internet
(via the Linksys wireless router, as described below) and another old
computer in another room (used rarely).

Player: Squeezebox Touch

Touch Connection: Wireless, using Linksys WRG 54G, ver. 6. The router is
a 2.4 GHz G type. It is set to Automatic Configuration – DHCP. The
router website correctly sees the Local IP Address. The starting IP
Address for the DHCP server is 192.168.100. Squeezebox Touch is able to
find and communicate with the router.

Computer Connection: The computer  (I am using my all-purpose computer)
is connection via one of the Ethernet ports on the back of the router.

Other information: The internet connection is into the Linksys wireless
router. Another router (actually two of them) used for my VOIP Vonage
telephone system is connected to one of the ports of the Linksys router.
Since the setup has worked in the past I do not think that the Vonage
setup is affecting the inability of the Touch to communicate with
mysqeezebox.com.

In “View Network Computers and Devices” in Control Panel Logitech Media
Server (Music Library) is shown as a Media Device (together with my
computer). The Linksys wireless router (WRT54G) is shown under “Network
Infrastructure”.

History: This disconnection problem happens periodically. It usually
corrects itself in a day or two but this time it did not. In any event
such undependability is unacceptable so I need to figure out what is
causing the problem and fix it.


Logitech Media Server Information:
Version:7.7.3
Logitech Media Server IP Address:   192.168.1.2
Server HTTP Port Number:9000OK
Server Port 3483 (slimproto):   OK
server Port 9090 (CLI): OK
Operating System:   Windows 7
Platform Architecture:  8664
Perl Version:   5.14.1 – 
MSWin32-x86-multi-thread
Database Version:   DBD::SQLite 1.34_01 (sqlite 
3.7.7.1)

Mysqueezebox Information:
mysqueezebox.com Server IP Address: 50.17.234.107
Ping:   OK
Port 3483 (slimproto):  OK
Port 9000: (HTTP):  OK

Squeezebox Touch Wireless Information:
IP Address: 192.168.15.2 (should this be 
192.168.1.x?)
IP Subnet:  255.255.255.0
DNS Server: 192.168.15.1 (should this be 
192.168.1.x?)

I understand that mysqueezebox.com should obtain its IP address from the
IP provider via the settings made for the wireless router. As mentioned
above the starting IP Address for the DHCP server is 192.168.100. None
of the devices is using an IP address that is anything like that. I am
not sure I understand how this is supposed to work but it seems to me
that might indicate a problem. I suspect that that statement may be
pretty humorous to those who understand this stuff.

I  hope that I have provided the information needed to advise me but not
so much that is is burdensome. I will appreciate any help you are able
to provide. Thanks in advance.



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Re: [SlimDevices: Touch] Cannot Connect to SB Sever

2010-12-25 Thread atistang

i got it figured out, for whatever reason i opened ipeng on my ipod and
seen my SB touch was on there so i switched it from mysqueezebox.com to
my music library and everything works now


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Re: [SlimDevices: Touch] Cannot Connect to SB Sever

2010-12-25 Thread atistang

Yes all devices are on one router. I wasn't using ipeng or squeeze play
when i tried using my touch

Yes i am certain i am connecting to my wifi

when i select my music i get this message "to enable my music do the
following -download squeezebox server from mysqueezebox.com "

yes the server is running, when i pull it up the status says "The Sever
is Running" and the button says "Stop Squeezebox sever"

i thought it might be my firewall but i disabled it and still no luck


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Re: [SlimDevices: Touch] Cannot Connect to SB Sever

2010-12-25 Thread toby10

Might need some more info...
Are all devices connected through a single router?  Touch using WiFi? 

Are you certain you are connecting Touch to your WiFi?  Not a neighbors
WiFi with the same SSID name?
What happens when you select My Music on the Touch?  Does it offer a
switch to your local SBS server?
You are certain SBS is actually up and running on your PC?


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[SlimDevices: Touch] Cannot Connect to SB Sever

2010-12-24 Thread atistang

I just got my squeeze box touch and i'm having problems getting it to
connect to my SB sever. 

I have been using squeeze play with no problem and most of the time
ipeng with my itouch works.

i set it up on mysqueezebox.com account and i can play internet radio,
i just cannot access my library on my pc. 

can anyone point me in the right direction?


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