Re: [WAMUG] WAMUG Mailing List move completed

[Ronda Brown via WAMUG]

Hi Daniel, 
Many thanks for all your work to get our Mailing List up and running.
You always go above & beyond to get everything running smoothly for members!

Cheers & Hugs as usual,
Ronni
Sent from Ronni's iPhone 7 Plus

> On 26 Jul 2022, at 3:26 pm, Daniel Kerr via WAMUG  
> wrote:
> 
> Hi All
> 
> All going well,…everyone should hopefully receive this message - which means 
> the list move has now been completed.
> 
> I’ve had to re-add everyone’s email address back on, and those members that 
> had Digest version I have added you back on the digest version. (So hopefully 
> you shouldn’t receive individual emails).
> 
> Moderation to post for non-paid members carried over as well. So you can 
> receive but can’t post. 
> (And welcome to join up if you do want to post). You can find information 
> about joining here - http://www.wamug.org.au/join/
> 
> Everything “should” still be the same, and can use the same address to post. 
> If you find messages bounce, you can also use the actual address which is 
> wa...@ists.wamug.org.au
> (We may have to go to this down the track if the forwarder can’t be used).
> 
> You can also access your “mailing list account” at this page as well -
> https://lists.wamug.org.au/mailman/listinfo/wamug
> 
> Otherwise, fingers crossed - all should be working as per normal.
> There may be some little “tweaks” that need to be added once it’s up live and 
> working (and the old one gets closed off,…but hopefully not too much).
> 
> Any problems please let me know.
> 
> Thanks!
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> p : 0414 795 960
> e : 
> w : 
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
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Re: [WAMUG} WhatsApp on iPhone SE Original ?

[Ronda Brown]

Hi Stephen,

If WhatsApp calls do not ring or appear on your iPhone's lock screen, it could 
be due to a misconfiguration of your device's network settings. To be sure, 
reset your device's network settings to its default state and see if WhatsApp 
calls now ring when your iPhone is locked.

Best regards,
Ronni
Sent from Ronni's iPhone 7 Plus

Sent from Ronni's iPhone 7 Plus

> On 23 Oct 2021, at 3:42 pm, Ronda Brown  wrote:
> 
> Hi Stephen,
> 
> If WhatsApp calls do not ring or appear on your iPhone's lock screen, it 
> could be due to a misconfiguration of your device's network settings. To be 
> sure, reset your device's network settings to its default state and see if 
> WhatsApp calls now ring when your iPhone is locked.
> 
> Best regards,
> Ronni
> Sent from Ronni's iPhone 7 Plus
> 
>>> On 23 Oct 2021, at 3:19 pm, Stephen Chape  wrote:
>>> 
>> Hi folks.
>> Yes I am still around !!
>> 
>> For some strange reason the following has started happening on my wife’s 
>> iPhone SE.
>> When she receives a WhatsApp Voice Call the phone does not ring.
>> Instead she gets a Missed Call Notification in the messages section.
>> 
>> We have found that it will only ring if WhatsApp is on.
>> This means the caller must first let her know to turn on WhatsApp before 
>> calling her.
>> 
>> WhatsApp messages still give a tone, so that is not a problem.
>> 
>> I have done much DuckDuckGoing and cannot find a resolution.
>> It never did this before a couple of weeks ago and my iPhone 12 does not do 
>> this.
>> 
>> Any suggestions would be most welcome please ?
>> 
>> Regards
>> Stephen Chape
>> 
>> Mac by choice
>> Windows because my employer knew no better
>> 
>> 
>> 
>> 
>> 
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Re: [WAMUG} WhatsApp on iPhone SE Original ?

[Ronda Brown]

Hi Stephen,

If WhatsApp calls do not ring or appear on your iPhone's lock screen, it could 
be due to a misconfiguration of your device's network settings. To be sure, 
reset your device's network settings to its default state and see if WhatsApp 
calls now ring when your iPhone is locked.

Best regards,
Ronni
Sent from Ronni's iPhone 7 Plus

> On 23 Oct 2021, at 3:19 pm, Stephen Chape  wrote:
> 
> Hi folks.
> Yes I am still around !!
> 
> For some strange reason the following has started happening on my wife’s 
> iPhone SE.
> When she receives a WhatsApp Voice Call the phone does not ring.
> Instead she gets a Missed Call Notification in the messages section.
> 
> We have found that it will only ring if WhatsApp is on.
> This means the caller must first let her know to turn on WhatsApp before 
> calling her.
> 
> WhatsApp messages still give a tone, so that is not a problem.
> 
> I have done much DuckDuckGoing and cannot find a resolution.
> It never did this before a couple of weeks ago and my iPhone 12 does not do 
> this.
> 
> Any suggestions would be most welcome please ?
> 
> Regards
> Stephen Chape
> 
> Mac by choice
> Windows because my employer knew no better
> 
> 
> 
> 
> 
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Re: [WAMUG} Slow Safari

[Ronda Brown]

Hello John,

This link should help you.
https://support.apple.com/en-au/guide/mac-help/mchlp1731/mac

Cheers,
Ronni 
Sent from Ronni's iPhone 7 Plus

> On 19 Oct 2021, at 10:32 am, John Thompson  wrote:
> 
> Just relatively recently (the last month or so) access to Safari seems to 
> have slowed considerably.  It is particularly slow when booting the app but 
> once in, works as normal.  I don’t think I have downloaded anything untoward 
> that may be causing the problem. I keep everything up to date.
> 
> Any ideas out there?
> 
> Macmini (Late 2014)
> macOS Big Sur Ver. 11.6
> 
> Regards
> 
> John Thompson
> jetj...@optusnet.com.au
> 
> 
> 
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Steve Jobs R.I.P

[Ronda Brown]

Today is the Anniversary of Steve Jobs death.
Steve Jobs R.I.P 1955-2011
6 October 


Sent from Ronni's iPhone 7 Plus
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Re: Getting iMac to Sleep

[Ronda Brown]

Hi Adam,

Sorry, I was sure I had mentioned to check if anything was showing in your 
Print Queue as it’s one of the first things to always check.
I quess it’s good I didn’t tell you as you have learnt something new.

Kind regards,

Ronni

> On 10 Jun 2020, at 12:45 pm, Adam Lippiatt  wrote:
> 
> Hi Ronni
> 
> All of the usual things are not working to get it to go to sleep.
> 
> However, I have just worked it out. In Activity Monitor, the list of things 
> preventing sleep included “cupsd”.
> 
> I went to the print queue and there are a number of failed print jobs.  I 
> cancelled them and sleep works again.
> 
> I hope this helps someone else.
> 
> Thanks
> 
> Adam
> 
> 
> 
>> On 8 Jun 2020, at 12:51 pm, Ronni Brown > > wrote:
>> 
>> Hi Adam,
>> 
>> Are you able to sleep it manually using the sleep command in the Apple Menu 
>> or is that also not working?
>> 
>> In system preferences > Energy Saver - “Computer Sleep” slider. If a slider 
>> is set to ‘Never’, sleep is disabled for that feature.
>> Check :
>> Turn display off after is not set to Never
>> Prevent computer from sleeping automatically when the display is off is not 
>> checked
>> Wake for network access is not checked
>> The three settings above can prevent or disrupt your Mac from going to or 
>> remaining in sleep. Additionally, you might want to click on the “Schedule…” 
>> button to make sure you haven’t accidentally set a schedule for when your 
>> Mac goes to sleep or wakes up. Worst case scenario, hit the “Restore 
>> Defaults” button to restore all settings to their default value.
>> 
>> Another thing you could check.
>> Do you have Internet Sharing turned on?
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 7 Jun 2020, at 6:37 pm, Adam Lippiatt >> > wrote:
>>> 
>>> Hi Ronni
>>> 
>>> I do have Time Machine backing it up hourly. But even when the time machine 
>>> disk is ejected (and there has been a restart), still no sleep.
>>> 
>>> Begs the question though, is there anything other than 1 hourly time 
>>> machine backup?  I would be happy to extend the time period.
>>> 
>>> Thank you.
>>> 
>>> Adam
>>> 
>>> 
>>> 
 On 7 Jun 2020, at 9:02 am, Ronni Brown >>> > wrote:
 
 Hi Adam,
 
 Have you got Time Machine backing up hourly?
 
 Kind Regards,
 Ronni
 
  Ronni Brown’s iPad Pro 12.9-inch 256GB 
 
 
>> On 6 Jun 2020, at 9:39 pm, Adam Lippiatt > > wrote:
> 
> Hi all
> 
> I am having trouble getting my 27 inch late 2013 iMac (running 10.15.5, 
> but was happening 10.15.4) to go to sleep.
> 
> I have tried the usual things like ejecting external drives, unplugging 
> them and plugging them back in.
> 
> Zapping the PRAM.
> 
> I had this problem a year or two ago and the ejecting and reconnecting 
> the drives did the trick but not this time.
> 
> Apple says something else to try is to “update the firmware” on the 
> external drive.  I am not sure I have ever had any luck finding firmware 
> for drives.  
> 
> I have looked at the processes preventing sleep and there are a number of 
> them.  This list goes up and down but never seems to get to zero.
> 
> useractivityd
> sharingd
> apfsd
> hidd
> cupsd
> backupd-helper
> backupd4
> mds_stores
> 
> Does anyone have any thoughts?
> 
> Thanks
> 
> Adam
> 
> 
> 
> 
> 
> _
> Adam Lippiatt
> adam.lippi...@me.com 
> 0402 301 706
> 
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Re: Time Machine backup content

[Ronda Brown]

Hi Peter,

Everything that Time Machine does is logged to the system log, so it is 
possible to get more detailed reports on its activities. 
Open Console in Applications/Utilities
To find the activity for Time Machine, you only need to know that the Time 
Machine process is called backupd. 
Click in the search box at the top right of the window (or just press 
Command-Option-F), then type backupd as you type, Console will filter the 
results to only show those entries related to the backupd process. 

The filtered output results are shown in three columns and it’s the Message 
column that’s most useful. The messages reveal how much data was backed up, 
what older backups were removed, and other general information about the backup 
run.

Kind regards,

Ronni


> On 10 Jun 2020, at 9:32 am, Peter Crisp  wrote:
> 
> Hi folks, I did a search in the WAMUG archives and couldn't find the thread 
> which shows how to interrogate the actual backed up content for each hourly 
> backup for TM. 
> 
> Reason I ask is that I am bringing my wifes TM backup up to date as it had 
> been manually stopped for a short period, then forgotten about (a few 
> months!!!) and now back in business. So yesterday I set it off again (used 
> the Ethernet connection as I knew it would be a large backup). She also had 
> clear out a LOT of photos off her iphone which meant it would be huge. So 
> yesterday it set off (75GB) and by this morning it was finished. I've been 
> monitoring it through this morning and I have seen subsequent hourly backups 
> SINCE completing successfully the 75GB backup and the subsequent hourly 
> backups have been 745MB and 220MB each. There was zero activity on the MBP 
> since waking it this morning.
> 
> Why would there be subsequent backups of such size with no specific activity 
> on the keyboard. Obviously there is something being backed up and I'd like to 
> investigate.
> 
> How do I do this?
> 
> 
> 
> Kind Regards
> 
> 
> Peter Crisp
> 
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Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

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Re: Private Browsing

[Ronda Brown]

Hi Pat and others,
Note:
Web browsing in private mode is limited when it comes to maintaining privacy. 
All this feature does is prevent others who access your iPad from viewing what 
you've browsed on the web. It does not make you "private" to the sites you 
visit.

Kind regards,
Ronni
Sent from Ronni's iPhone 7 Plus

> On 15 May 2020, at 9:05 am, Tim Law  wrote:
> 
> Open a new window and deselect Private browsing for the new window, then 
> close the Private window. 
> 
> What are you finding difficult with the Private Browsing?
> 
> Tim
> 
>> On 15 May 2020, at 9:01 am, clamshell  wrote:
>> 
>> Hello,
>> 
>> I accidentally put Safari into private browsing mode on the iPad.  I looked 
>> for the removal solution on the Apple web site, but the only info was about 
>> getting it off of phones. I tried it anyway but it didn’t work.
>> 
>> And I don’t know what I did to pick it up in the first place.  It is truly 
>> diabolical, at least when it’s not what you want.
>> 
>> Suggestions very welcome!
>> 
>> Pat
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Re: Macbook Wifi connection ok but no Internet connection

[Ronda Brown]

Hi Peter,
You haven’t mentioned if you have:
1. Restart the MacBook and your wireless router even if other devices can 
connect to the Internet.

Kind regards,
Ronni
Sent from Ronni's iPhone 7 Plus

> On 17 Apr 2020, at 10:20 pm, Peter Crisp  wrote:
> 
> Hi folks, I have been trying to resolve for some hours on my wife’s Macbook. 
> It is a 2011 unit 10.14.6 Mojave OSX and she was having very slow Wifi 
> connection from sleep issues. So i deleted the Wifi connection and 
> re-established it.
> 
> The issue I am now having done this is the inability to get Internet 
> connection. I have truly watched and read many many threads on this issue and 
> carried out the ‘repair’ ideas but none has worked. I can send a text over 
> iMessage (within the house) and the text is received - so Wifi is working, 
> but there is no connection outside of the house. All other devices in the 
> house are fine. 
> 
> With the Dropbox icon in the menu bar, I can see in an instant if a Internet 
> connection gets connected - it remains greyed out at the moment - though 
> normally is dark font indicating a connection is established. 
> 
> Tried all sorts of resetting ideas. New connection in System Prefs>Network. 
> Delete the plist files. I think I may have even resolved this previously 
> (many years ago). As it is a long time between issues, I basically start from 
> scratch each time to sort it. 
> 
> Many of the clips indicate resetting the Wifi network config will resolve but 
> not for this one. Seems I have a unique set of circumstances here. 
> 
> I hope some of you may have some ideas.
> 
> Regards
> 
> 
> Pete
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Re: Safari will not open specific webpage

[Ronda Brown]

Hello Stephen,

NO, I haven’t tried or tested MS Edge. 
We get a Mac version of MS Edge only because there’s a Mac version of Google’s 
Chromium system.

My previous reply to Peter Curtis explains why I prefer Safari.

Kind regards,
Ronni

17" MacBook Pro 2.3GHz Intel-Core i7 
2.3GHz /16GB / 1TB 840 EVO SSD

macOS High Sierra 10.13.6

> On 13 Feb 2020, at 5:28 pm, Stephen Chape  wrote:
> 
> That is very impressive Ronni.
> Have you tried MS Edge ?
> And if so what are your thoughts ?
> 
>> On 13 Feb 2020, at 12:48 pm, Ronni Brown > > wrote:
>> 
>> Hi Stephen and Alan,
>> 
>> You might find this interesting from TechRadar
>> 
>> https://www.techradar.com/au/best/browser 
>> 
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 13 Feb 2020, at 10:28 am, Alan Smith >> > wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> An update - you'll love this.  Eventually spoke to Woolworths.  They 
>>> recommend Google Chrome as the best browser to use as it is integrated with 
>>> their shopping.
>>> 
>>> Cheers
>>> Alan
>>> 
>>> 
>>> 
 On 12 Feb 2020, at 9:16 am, Alan Smith >>> > wrote:
 
 Hi Stephen,
 
 As someone from wamug (Neil?) said a few years ago: it’s too late - Google 
 already knows everything about you.  I think I was trying to uninstall 
 Google Chrome after using it for a few days.
 
 Google is efficient for my web searches.  I used DuckDuckGo for some time 
 but became irritated by it.  Ditto for Bing.
 
 In general I use standard Apple apps, including Safari.  I have Firefox 
 installed on some devices as a backup browser.  Waiting for the new 
 Microsoft Edge to be released by the Australian Mac App Store for possible 
 use on the 2019 iMac.
 
 Cheers
 Alan
 
> On 11 Feb 2020, at 10:21 pm, Stephen Chape  > wrote:
> 
> Hi again Alan.
> I suggest you dump Google ASAP.
> That and Facebook will invade your world.
> 
> My family have use DuckDuckGo for a couple of years.
> On our Macs and our iPhones.
> They do no tracking and do not record your data.
> 
>> On 11 Feb 2020, at 8:07 pm, Alan Smith > > wrote:
>> 
>> Hi Stephen,
>> 
>> A reasonable deduction I think.  Windows for Woolies, Chrome for Coles 
>> and Safari for Store Shoppers?
>> 
>> Cheers,
>> Alan
>> 
>> 
>> 
>>> On 11 Feb 2020, at 4:24 pm, Stephen Chape >> > wrote:
>>> 
>>> Sounds to me like Woolies have not tested their latest web catalogue.
>>> Web writers should always make sure their work is compatible with all 
>>> common browsers before releasing.
>>> I learnt this when I did my IT course at TAFE some years ago.
>>> 
 On 11 Feb 2020, at 12:49 pm, Alan Smith >>> > wrote:
 
 A problem.  I look at the Coles and Woolworths grocery catalogues most 
 weeks. I usually use a 2012 iMac for this.  This week I cannot open 
 the Woolies catalogue page using the default Safari browser.  I get a 
 spinning "wait” icon with message “Loading Page”.  OS is High Sierra 
 10.13.6 with Google search engine.  However it does work using Firefox.
 
 Same thing happens using a 2019 iMac using Safari and Google.  OS is 
 Mojave 10.14.6, Safari is version 13.0.5.  I do not have any other 
 browser installed on this device.  If I use Safari > Develop > User 
 Agent to emulate another browser (Firefox or Microsoft Edge) then the 
 Woolies catalogue page opens.  There is no change when the iMac is 
 booted in Safe Mode.  No problems detected with Malwarebytes or 
 EtreCheck.
 
 Experiments with other devices just muddy the waters.  iPad 5 with iOS 
 13.3 and Google will not open the Woolies page either.  iPad 2 with 
 iOS 9.3.5 and Bing works ok!
 
 Superficially it seems that Google is a common factor.  Any 
 suggestions for a fix?
 
 Perplexed
 Alan
 
 
 
 
 
 
 
 
 >
>> --




















 
 


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Re: Safari will not open specific webpage

[Ronda Brown]

Hi Peter,

I use Safari exclusively and rate the latest version of Safari at number 1 - as 
the best web browser to use for Mac.

Kind regards,
Ronni

17" MacBook Pro 2.3GHz Intel-Core i7 
2.3GHz /16GB / 1TB 840 EVO SSD

macOS High Sierra 10.13.6



> On 13 Feb 2020, at 8:12 pm, Peter Curtis  wrote:
> 
> Hi Ronni
> So where do you think Safari fits in?
> Kind regards
> Peter
> 
>> On 13 Feb 2020, at 12:48 pm, Ronni Brown  wrote:
>> 
>> Hi Stephen and Alan,
>> 
>> You might find this interesting from TechRadar
>> 
>> https://www.techradar.com/au/best/browser
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 13 Feb 2020, at 10:28 am, Alan Smith  wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> An update - you'll love this.  Eventually spoke to Woolworths.  They 
>>> recommend Google Chrome as the best browser to use as it is integrated with 
>>> their shopping.
>>> 
>>> Cheers
>>> Alan
>>> 
>>> 
>>> 
 On 12 Feb 2020, at 9:16 am, Alan Smith  wrote:
 
 Hi Stephen,
 
 As someone from wamug (Neil?) said a few years ago: it’s too late - Google 
 already knows everything about you.  I think I was trying to uninstall 
 Google Chrome after using it for a few days.
 
 Google is efficient for my web searches.  I used DuckDuckGo for some time 
 but became irritated by it.  Ditto for Bing.
 
 In general I use standard Apple apps, including Safari.  I have Firefox 
 installed on some devices as a backup browser.  Waiting for the new 
 Microsoft Edge to be released by the Australian Mac App Store for possible 
 use on the 2019 iMac.
 
 Cheers
 Alan
 
> On 11 Feb 2020, at 10:21 pm, Stephen Chape  wrote:
> 
> Hi again Alan.
> I suggest you dump Google ASAP.
> That and Facebook will invade your world.
> 
> My family have use DuckDuckGo for a couple of years.
> On our Macs and our iPhones.
> They do no tracking and do not record your data.
> 
>> On 11 Feb 2020, at 8:07 pm, Alan Smith  wrote:
>> 
>> Hi Stephen,
>> 
>> A reasonable deduction I think.  Windows for Woolies, Chrome for Coles 
>> and Safari for Store Shoppers?
>> 
>> Cheers,
>> Alan
>> 
>> 
>> 
>>> On 11 Feb 2020, at 4:24 pm, Stephen Chape  wrote:
>>> 
>>> Sounds to me like Woolies have not tested their latest web catalogue.
>>> Web writers should always make sure their work is compatible with all 
>>> common browsers before releasing.
>>> I learnt this when I did my IT course at TAFE some years ago.
>>> 
 On 11 Feb 2020, at 12:49 pm, Alan Smith  wrote:
 
 A problem.  I look at the Coles and Woolworths grocery catalogues most 
 weeks. I usually use a 2012 iMac for this.  This week I cannot open 
 the Woolies catalogue page using the default Safari browser.  I get a 
 spinning "wait” icon with message “Loading Page”.  OS is High Sierra 
 10.13.6 with Google search engine.  However it does work using Firefox.
 
 Same thing happens using a 2019 iMac using Safari and Google.  OS is 
 Mojave 10.14.6, Safari is version 13.0.5.  I do not have any other 
 browser installed on this device.  If I use Safari > Develop > User 
 Agent to emulate another browser (Firefox or Microsoft Edge) then the 
 Woolies catalogue page opens.  There is no change when the iMac is 
 booted in Safe Mode.  No problems detected with Malwarebytes or 
 EtreCheck.
 
 Experiments with other devices just muddy the waters.  iPad 5 with iOS 
 13.3 and Google will not open the Woolies page either.  iPad 2 with 
 iOS 9.3.5 and Bing works ok!
 
 Superficially it seems that Google is a common factor.  Any 
 suggestions for a fix?
 
 Perplexed
 Alan
 
 
 
 
 
 
 
 
> 
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Re: Printer to NBN router

[Ronda Brown]

Hi Jennifer,
Is it a Telstra Router?

Go to wlan setting on printerlook for where it says to connect access 
point. You then have to hold the "Pair" Button on front of the router while you 
select ok on the printer. Hold the "Pair Button to printer says all is connected

https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Canon-printer-not-wirelessly-connecting-to-new-TELSTRA-router/td-p/541786

Kind regards,
Ronni

Sent from Ronni's iPhone 7 Plus

>> On 15 Nov 2019, at 3:28 pm, Jennifer Lefroy  
>> wrote:
> 
> Hello Everyone.  Last week NBN was connected and I had no trouble connecting 
> my Mac desktop, iPad and iPhone.  However, despite YouTube tutorials and 
> various suggestions on Google, I have not been able to connect my Canon T8060 
> printer to the router which was supplied. 
> Can anyone help, please and if so, what further information do I need to give.
> 
> Regards, 
> Jennifer Lefroy
> 
> 
> 
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Re: Printer to NBN router

[Ronda Brown]

Hi Jennifer,
Is it a Telstra Router?

Go to wlan setting on printerlook for where it says to connect access 
point. You then have to hold the "Pair" Button on front of the router while you 
select ok on the printer. Hold the "Pair Button to printer says all is connected

https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Canon-printer-not-wirelessly-connecting-to-new-TELSTRA-router/td-p/541786

Kind regards,
Ronni

Sent from Ronni's iPhone 7 Plus

> On 15 Nov 2019, at 3:28 pm, Jennifer Lefroy  wrote:
> 
> 
> Hello Everyone.  Last week NBN was connected and I had no trouble connecting 
> my Mac desktop, iPad and iPhone.  However, despite YouTube tutorials and 
> various suggestions on Google, I have not been able to connect my Canon T8060 
> printer to the router which was supplied. 
> Can anyone help, please and if so, what further information do I need to give.
> 
> Regards, 
> Jennifer Lefroy
> 
> 
> 
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Re: Simplifying Calendar OKs on a Mac

[Ronda Brown]

Hi Stephen,

I’m not sure if my reply will help at all as I haven’t experienced exactly your 
situation.
But I often have to change recurring events.

How to change multiple events at once on calendar:

Did you set it for repeating? If you just set individual events and just 
created the same event on different days without some type of repeating, then 
you would not be able to change them all at the same time. 

If they are repeating, then you can open the next one in the future, you cannot 
use one of the past ones, and it should ask if you want to change all or just 
the one.

Sorry if my reply does not really relate to your situation.

Kind Regards,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6
> On 28 Aug 2019, at 12:49 pm, Stephen Chape  wrote:
> 
> Hi folks,
> 
> My son (who is a pilot living in Dubai) shares his iCloud Calendar (flight 
> roster) with me and my wife.
> This means we always know where in the world he is.
> 
> When we receive his Calendar updates on our iMacs we have to Click OK to each 
> update in order to install them.
> Often his updates can number 70 or more (one for each day) at a time because 
> his roster changes frequently.
> This is a very laborious task having to click OK to 70 or more daily changes 
> each time there is an update.
> 
> I cannot find a way on our iMacs to OK each batch of updates in Calendar, 
> rather each day individually.
> Although I did find a way to make all OKs automatic on our iPhones and iPad.
> 
> Any help with this would be greatly appreciated please 梁
> 
> Regards,
> Stephen Chape
> 
> 
> 
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Re: Epson printer XP-442

[Ronda Brown]

Hi Walter,

Epson have told you correctly… > click on 
Mac OS X 10.5.7 and earlier  <>

and you will receive this notice 
>
"Sorry there are no matching downloads for the Epson Expression Home XP-442”

Kind Regards,

Ronni

> On 23 Jul 2019, at 10:53 am, FW  wrote:
> 
> Good morning all,
> 
> Is there a way of making this new printer (Epson XP-442) work with an older 
> iMac G4 with OS 10.4.11 ?
> Epson tell me there is no driver for this iMac.
> 
> Thanks,
> 
> Walter
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Re: Using Apple TV to display Photos

[Ronda Brown]

Hello Alan,

Apple TV 4K - Making Slideshows

While viewing an album or stream in the Photos app, select Play Slideshow in 
the upper-right corner to start a slideshow. You’ll be taken to the Slideshow 
screen. If you select Start Slideshow, the slideshow begins right away, but you 
can also set whether to shuffle photos (display them in random order) and 
repeat photos, and pick themes and transitions.

Once a slideshow has begun, press Menu to end it.

You can also create video slideshows in Photos on the Mac that can be exported 
into iTunes for playback on the Apple TV:
1. In Photos, select the pictures, albums, or events you want to turn into a 
slideshow.
2. Choose File > Create > Slideshow.
3. Give your slideshow a name and click OK.
4. Photos shows the new slideshow in the Projects pane (or selects it in the 
Projects sidebar category, if the sidebar is showing).
5. As desired, set up a theme, pick some music, and set up a duration.
6. Click Export in the upper-right corner, or choose File > Export > Export 
Slideshow.
7. In the Save dialog, type a name for the exported slideshow and choose an 
export folder from the Where pop-up menu (the default Movies folder is fine).
8. From the Format pop-up menu, choose High Definition (1080p).
9. Select “Automatically send to iTunes.”
10. Click Save.

The export process may take several minutes—or longer—depending on how many 
files you’ve selected for the slideshow.

After the export finishes, the slideshow appears in your Home Videos collection 
in iTunes. If you’ve turned on Home Sharing, you can access it on the Apple TV 
in the Computers app. Look under Home Videos.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 13 Jul 2019, at 5:41 pm, Stephen Chape  wrote:
> 
> Hello Alan.
> I have imported photos into iMovie to make a slideshow with added music for 
> quite a while.
> Once the project is complete I then share it with iTunes.
> Once in iTunes it is easily played via Apple TV to the Television.
> 
> iCloud never becomes involved.
> 
>> On 13 Jul 2019, at 4:44 pm, Alan Smith > > wrote:
>> 
>> Is it possible to create a slideshow of photos from a selected album to 
>> display on Apple TV - without using iCloud?
>> 
>> Before the Aerial screensaver series it was a simple matter to send a 
>> selection of photos to Apple TV.  Now bored with Aerial and I want to use my 
>> own photos.  However it appears, with recent “improvements”,  that photos 
>> can only be streamed from iCloud.
>> 
>> What happens to iCloud streaming when internet connection is down? 
>> 
>> I have an Apple TV 4 (now called Apple TV HD?) with 32GB memory. Can this be 
>> used to store photos?
>> Using SSD Mac Mini (2014) as the media server.
>> 
>> Cheers
>> Alan
>> 
>> 
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>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 


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Re: iPhone problem

[Ronda Brown]

Hi Laura,

Settings > Wi-Fi 
Is Wi-Fi turned ON
Does it show you are connected to your home Wi-Fi Network?
Settings > Mobile - OFF
Mobile Data OFF not green

Kind regards,
Ronni

Sent from Ronni's iPhone 7 Plus

> On 6 Jul 2019, at 1:56 pm, Laura Webb  wrote:
> 
> Good afternoon all
> 
> I have an iPhone 7. Most of my phone calls are made from home so I have 
> mobile data disabled and only use it occasionally if away from home. My 
> mobile data is with Virgin. I have an auto recharge system.  Just recently 
> auto charge had been activated frequently rather than the usual, 
> approximately three months time span between recharges.
> 
> I have been able to check my Virgin account and it seems most, if not all my 
> phone calls are being treated as being mobile rather than WiFI. The home 
> screen on my iPhone shows icons for both Virgin Mobile and WiFi, I have tried 
> turning the phone off for a while but still the problem exists.
> 
> No doubt a visit to an Apple Store would solve the problem but I am not in a 
> position to do that.
> 
> Please, can someone help?
> 
> Regards
> Laura
> 
> 
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Re: Dvd Player

[Ronda Brown]

Hi John,
Copy the Path link below - then in Finder menu click on GO & scroll down to ‘Go 
to Folder’ - paste the link & click Go

Kind Regards,
Ronni

> On 5 Jul 2019, at 8:36 am, John Thompson  wrote:
> 
> Thanks for that Ronni.  I have been using Spotlight as you suggested but 
> thought I could launmch the app directly.  Will attempt to locate per your 
> instructions and put it in the Dock.
> 
> Regards
> 
> John
> 
> 
> 
>> On 4 Jul 2019, at 9:48 am, Ronni Brown > > wrote:
>> 
>> Sorry John for my typo error before... Mojave 10.14! 
>> While I’m here I may as well also include. 
>> If you use DVD Player App often: Use Spotlight to easy locate it. 
>> It resides now at /System/Library/CoreServices/Applications/DVD Player.app
>> 
>> When you find it using the path above, you can drag the icon of the app into 
>> your Dock (left hand side) so you don't have to go hunting for it each time.
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 4 Jul 2019, at 9:04 am, Ronni Brown > > wrote:
>> 
>>> Hello John,
>>> 
>>> The simplest way to open DVD Player in MacOS Mojave 10.4 is through 
>>> Spotlight:
>>> 
>>> Hit Command + Spacebar to bring up Spotlight (or click the little Spotlight 
>>> icon in the upper right corner of the screen) and search for “DVD Player”, 
>>> then hit Return / Enter to launch it.
>>> DVD Player will launch and you’re ready to use it to watch and play DVD 
>>> video from a disc as usual.
>>> 
>>> Kind Regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 4 Jul 2019, at 8:55 am, John Thompson >> > wrote:
>>> 
 macxOS 10.14.5 Mojave.
 Mac mini (late 2014)
 
 I have just recently found that the DvdPlayer app is no longer supported 
 in this OS.  Is there a replacement or upgrade available.  Have done a 
 quick look at App Store but unsure what would be suitable.
 
 Some advice would be much appreciated.
 
 Regards
 
 John Thompson
 
 861
 
 
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>>> 

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

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Re: MP3 audiobook to iPhone

[Ronda Brown]

Hi again Peter,

I’ve just re-read your original post… Is this a borrowed CD from a Library?
If so it is probably DRM, digital rights management, is a way for companies to 
limit the use of a specific file. 
DRM is not restricted to audiobooks but one of the most aggressive uses of it 
has been with them.

If so I should - Add to my previous post:  “hypothetically of course”…. as we 
we can’t be seen to condone piracy which if you don’t own it then it’s not 
really “morally correct” to copy.

Kind Regards,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6


> On 29 Jun 2019, at 9:20 pm, Ronni Brown  wrote:
> 
> Hi Peter,
> 
> Launch iTunes on your Mac and add the MP3 audiobook file via drag and drop or 
> by going to File > Add to Library (Command-O). Once the file has been 
> imported, find it in iTunes, select the item, and go to File > Get Info 
> (Command-I). 
> Click on the Options tab and under Media Kind select "Audiobook". 
> iTunes will now treat this file as an audiobook rather than as a music file, 
> ensuring proper playback on any of your devices.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 29 Jun 2019, at 8:27 pm, Peter Crisp  wrote:
>> 
>> I am trying to get an MP3 Audiobook CD from the library to my daughters 5S 
>> iPhone and iTunes says “cant share to iCloud as file type not allowed”. It 
>> imports to iTunes (though with dotted cloud image) indicating not fully 
>> compatible. The audiobook plays ok from iTunes on the MacBook but I cant get 
>> the files over to the iPhone.
>> 
>> I tried to rip it into an MP4 using Handbrake and Handbrake doesn’t accept 
>> doing this.
>> 
>> I am stuck. 
>> 
>> Has anyone had any luck with something like this?
>> 
>> Regards
>> 
>> 
>> Pete
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Re: Rules Mac Mail

[Ronda Brown]

Hi Jennifer,

For spam that does make it as far as your Mac, Mail’s built-in junk mail filter 
is your next line of defence. 
But you have to turn it on and set it correctly for it to be of any use.

Did you originally set up Junk Mail in Mail?  Mail > Preferences - Junk Mail?
If not Follow these steps:

• Go Mail > Preferences > Junk Mail.

• Make sure “Enable junk mail filtering” is checked.

• Under “When junk mail arrives,” select “Move it to the Junk mailbox.”

• Make sure these checkboxes are checked:

• ‣  “Sender of message is in my Contacts”

• ‣  “Sender of message is in my Previous Recipients”

These will help prevent Mail from misidentifying legitimate messages as spam.

5. Uncheck “Message is addressed using my full name.”


You will then need to Train Your Junk Mail Filter

Mail’s Junk Mail filter gets smarter and more accurate as you use it— but only 
if you tell it the truth! That means always correcting it when it makes a 
mistake. 
If Mail fails to move a spam message to Junk, select it and click the Junk  
button on the toolbar. 

In addition, scan your Junk mailbox every few days or so to make sure Mail 
hasn’t mistakenly marked a good message as spam. If you find a legitimate 
message, select it, click the Not Junk  button on the toolbar or click the Move 
to Inbox button at the top of the message; either way, Mail both marks the 
message as Not Junk and returns it to your Inbox. (If you don’t see the Junk  
or Not Junk  button, that’s because they’re the same button—the name changes 
depending on whether Mail thinks the selected message is spam or not.)

Kind regards,

Ronni

> On 21 Jun 2019, at 11:41 am, Jennifer Lefroy  
> wrote:
> 
> Thank you Ronni, but I use gmail only for WAMUG.  I use Mac Mail for my other 
> two accounts for which I need the rules I think.
> 
> Kind regards,
> Jennifer
> 
> On Fri, 21 Jun 2019 at 06:51, Ronda Brown  <mailto:ro...@mac.com>> wrote:
> Hi Jennifer,
> 
> You are using Gmail so you shouldn’t have to wait until your email arrives in 
> Mail to filter out spam. 
> Gmail spam filtering happens server-side ‘behind the scenes’. 
> If you find a message in your Junk mailbox that Gmail has incorrectly marked 
> as spam, you can simply drag it to your Inbox and Gmail will then be less 
> likely to filter out a similar message in the future.
> 
> You can Mark the email as Spam in Gmail. 1. Select the email -2. Click Report 
> spam
> Note: When you click Report spam or manually move an email into your Spam 
> folder, Google will receive a copy of the email and may analyze it to help 
> protect users from spam and abuse.
> 
> https://support.google.com/mail/answer/1366858?co=GENIE.Platform%3DDesktop=en=2
>  
> <https://support.google.com/mail/answer/1366858?co=GENIE.Platform%3DDesktop=en=2>>
> 
> Kind regards,
> 
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.6
> 
>> On 20 Jun 2019, at 6:21 pm, Jennifer Lefroy > <mailto:lefroy.jenni...@gmail.com>> wrote:
>> 
>> Good Evening Everyone,  I have been trying to set yet another rule for 
>> moving incoming spam to junk, but I am being asked to put in a description 
>> at the toad Ewell as the individual condition.  I don't remember doing this 
>> before and have not been able to find on Google what it refers to.  Can 
>> anyone help, please?
>> 
>> Regards,
>> Jennifer Lefroy
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Re: Rules Mac Mail

[Ronda Brown]

Hi Jennifer,

You are using Gmail so you shouldn’t have to wait until your email arrives in 
Mail to filter out spam. 
Gmail spam filtering happens server-side ‘behind the scenes’. 
If you find a message in your Junk mailbox that Gmail has incorrectly marked as 
spam, you can simply drag it to your Inbox and Gmail will then be less likely 
to filter out a similar message in the future.

You can Mark the email as Spam in Gmail. 1. Select the email -2. Click Report 
spam
Note: When you click Report spam or manually move an email into your Spam 
folder, Google will receive a copy of the email and may analyze it to help 
protect users from spam and abuse.

https://support.google.com/mail/answer/1366858?co=GENIE.Platform%3DDesktop=en=2
 
>

Kind regards,

Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 20 Jun 2019, at 6:21 pm, Jennifer Lefroy  wrote:
> 
> Good Evening Everyone,  I have been trying to set yet another rule for moving 
> incoming spam to junk, but I am being asked to put in a description at the 
> toad Ewell as the individual condition.  I don't remember doing this before 
> and have not been able to find on Google what it refers to.  Can anyone help, 
> please?
> 
> Regards,
> Jennifer Lefroy
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Re: MacBook Pro with Wifi signal but no Internet

[Ronda Brown]

Hi Peter,

Have you run Wireless Diagnostics on Jo’s MBP?

Your Mac can use Wireless Diagnostics to perform additional analysis. 
• Quit any apps that are open, and connect to your Wi-Fi network, if 
possible.
• Hold down the Option key and choose Open Wireless Diagnostics from 
the Wi-Fi status menu .
• Enter your administrator name and password when prompted.
Wireless Diagnostics begins analyzing your wireless environment:

Kind Regards,

Ronni

> On 4 Jun 2019, at 8:13 am, petercr...@westnet.com.au wrote:
> 
> Hi Ronni, thanks for that one. I had omitted to mention in my list of things 
> that I had tried that I saw an online tip to try this one. So I did already 
> try it and sadly it didn't resolve the issue. It does seem after some of 
> these tests that it pauses momentarily (I am using Safari and select Google 
> web page to put to the test) before getting the "no internet connection:" 
> message.  
> 
> Will have a calm look at it again tonight, sometimes I feel that in trying 
> some of these items, it is the order in which they are tried seems to make a 
> difference, although i am unclear on which order is the right order, the 
> order from my side seems to be random.
> 
> Regards
> 
> Pete.
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> 
> Cc:
> 
> Sent:
> Tue, 4 Jun 2019 06:41:45 +0800
> Subject:
> Re: MacBook Pro with Wifi signal but no Internet
> 
> 
> Hi Peter,
> 
> On Your wife’s MBP try:
> Edit her Locations in Network Preferences. 
> In Edit Locations, from the drop-down click the “+” to create a new Location, 
> name it “Automatic” (any name will do)...
> The new location will setup new a new default WiFi (and Ethernet and 
> FireWire) and hopefully will connect to the Internet immediately.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> > On 3 Jun 2019, at 9:19 pm, Peter Crisp  wrote:
> > 
> > Hi folks, I have had the issue as noted in the subject line before many 
> > many times and I have been able to resolve albeit with many different 
> > methods. 
> > 
> > My wife’s MBP 2011 has developed this problem, not surprisingly coincident 
> > with the OSX update to 10.14.5. 
> > 
> > It all started when Jo said she had no sound from the MBA speakers. I did 
> > the usual settings review and then did a reboot. This resolved the sound 
> > issue. I can’t recall if this coincided with the update of the OSX too but 
> > the sound is fixed. But we have no Internet service now. Things I have done 
> > here:
> > 
> > PRAM reset
> > SMC Reset
> > Reboot
> > PRAM reset
> > SMC Reset
> > Network reset 
> > Forget Wifi connection and re-establish
> > Clear DNS settings, Try the Google 8.8.8.8, try others, back to 10.1.1.1
> > Renew DHCP licence
> > Try to connect via a iPhone hotspot (which is accessing internet fine)
> > 
> > Is this a 10.14.5 issue? I can’t get to the internet with this MBP to do 
> > anything about it. 
> > 
> > Any clues folks?
> > 
> > 
> > Regards
> > 
> > 
> > Pete
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Re: Photos

[Ronda Brown]

You should have AirDrop on iPad 4

AirDrop between Mac and iPhone or iPad:

Mac from 2012 or later (excluding the mid-2012 Mac Pro) using OS X Yosemite or 
later 
iPhone, iPad, or iPod touch using iOS 7 or later.
Cheers,
Ronni

Sent from Ronni's iPhone 7 Plus

> On 2 Jun 2019, at 10:25 am, Juliet Kitson  wrote:
> 
> I just checked we have an iPad 4
> 
>> On Sun, Jun 2, 2019 at 12:14 PM Juliet Kitson  wrote:
>> I guess my iPad is too old to have airdrop I think it is gen 2
>> 
>>> On Sun, Jun 2, 2019 at 12:12 PM Tim Law  wrote:
>>> I use iCloud to share my photos across all devices. 
>>> 
>>> You’ll find the settings in your iOS device, iPad under Settings
>>> 
>>> Click on the very top panel which opens your settings for your AppleID
>>> 
>>> Then click iCloud which will show you all the settings for your apps that 
>>> can be synced using iCloud
>>> 
>>> Then toggle Photos. 
>>> 
>>> It might then tell you things and give you option. Do what you feel is 
>>> sensible
>>> 
>>> On my main computer I tick, keep full size images here
>>> 
>>> On my devices, that is NOT ticked to save space. 
>>> 
>>> Let everything sync. Be patient. It will take a while. 
>>> 
>>> You probably need to do the same on your main computer 
>>> 
>>> I may have accidentally missed some steps, this is just from my memory. 
>>> It’s good to be able to be able figure things out yourself. 
>>> 
>>> Regards
>>> 
>>> Tim
>>> 
>>> Sent from Tim's iPhone
>>> 
 On 2 Jun 2019, at 9:14 am, Juliet Kitson  wrote:
 
 Thanks Ronni,
 my iPad doesn't appear to have Airdrop. How do I get it?
 Cheers Juliet
 
> On Sun, Jun 2, 2019 at 10:03 AM Ronni Brown  wrote:
> Hi Juliet,
> 
> If you have a Mac that supports AirDrop, you can wirelessly transfer 
> batches of photos and videos from your Mac to your iPhone or iPad.
> 
> 1. Select the photos or video you'd like to transfer in the Finder window.
> 2. In a new Finder window or tab, click AirDrop from the side menu.
> 3. Make sure your iPhone or iPad is unlocked and awake.
> 4. Confirm that your iPhone has AirDrop receiving set to on and Everyone.
> 5. Drag your selected files to the iPhone or iPad option in AirDrop on 
> your Mac.
> 6. Depending on whether you're transferring to a device with the same 
> Apple ID or not, you may need to tap Accept on your iPhone or iPad.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 2 Jun 2019, at 7:30 am, Juliet Kitson  wrote:
>> 
>> Hello All,
>> How do I export photos from Mac to iPad?
>> Cheers Juliet
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Re: All personal Favourite mailboxes greyed out

[Ronda Brown]

Hi Alan,

Thinking more on your Mail problem while trying to sleep, I thought of a long 
shot that might help your problem.

1. Quit Mail, navigate to ~/Library/ Mail/V6/MailData
and drag the files  Envelope Index, Envelope Index-shm, and Envelope Index-wal 
to the Trash.
 
2. When you launch Mail again, it’ll tell you that you need to “import” all 
your messages (just as it may have done when you upgraded to your current 
version of macOS). 

3. Let it do so—it’s recreating your envelope index from scratch, but don’t 
worry, you won’t lose any messages, labels, message status, or other data—and 
when it finishes, your mailboxes should behave correctly.

Kind regards,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6



> On 30 May 2019, at 8:10 pm, Ronni Brown  wrote:
> 
> Hi Alan,
> 
> You mentioned in your original post to the list that:
>>> I Used Migration Assistant to copy all data from Time Machine. The backup 
>>> has been erased.
> And the original iMac hard drive has been erased as well.
> If that is the case you don’t have a ‘backup’ that you can use to restore the 
> original Mail Mailboxes & their messages from.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 30 May 2019, at 6:24 pm, Alan Smith  <mailto:sma...@iinet.net.au>> wrote:
> 
>> Hello Ronni
>> 
>> Thank you for your comments and suggestions.
>> 
>> To clarify the problem, all four mail accounts are OK and appear in the Mail 
>> Sidebar, with their respective sub folders Sent, Spam and Trash.  All 
>> accounts are online.  Missing from the Sidebar are previously created 
>> Mailboxes such as Personal, Financials, Bills, etc.  Most of these mailboxes 
>> had sub folders, eg the Bills mailbox had Water, Gas, Electricity etc.  I 
>> don’t recall having any active Smart Mailboxes.
>> 
>> It seems the actual original mailboxes and their content have gone.  Yes, I 
>> can drag a greyed out mailbox off the bar and it disappears.  Yes, I can 
>> create a new mailbox to display in the sidebar and can then drag a copy to 
>> the bar. 
>> 
>> Web blog sites that suggest that missing emails can be recovered seem to be 
>> promoting commercial software without giving anything more specific about 
>> how to do a recovery!  
>> 
>> I have one untested Time Machine backup. The original iMac had its disk 
>> erased and macOS reinstalled and is no longer available.  I have the use of 
>> a very unstable MacBook Air that might accept selective restoration from 
>> Time Machine.  Do you think this is worth trying?  Or just accept that the 
>> emails cannot be recovered.
>> 
>> Cheers
>> Alan
>> 
>> 
>> 
>>> On 29 May 2019, at 4:42 pm, Ronda Brown >> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hello Alan,
>>> 
>>> My replies in Situ below in colour:
>>> Before attempting any of my suggestions below, I would suggest you backup 
>>> first.
>>> 
>>>> On 26 May 2019, at 12:24 pm, Alan Smith >>> <mailto:sma...@iinet.net.au>> wrote:
>>>> 
>>>> All personal mailboxes in the Favourites bar are greyed out on a new iMac 
>>>> (27 inch 5K with Mojave 10.14.5).  I Used Migration Assistant to copy all 
>>>> data from Time Machine. The backup has been erased.
>>> 
>>> When you ‘Add a mailbox’ to the The ‘Favourites Bar’ by dragging the 
>>> mailbox from the Mail Sidebar, Mail doesn’t actually move the mailbox; it 
>>> adds an alias for it to the Favourites bar.
>>> You could have lost your link to the server.
>>> Check the Mailboxes you dragged to the Favourites Bar from the Sidebar are 
>>> NOT Disabled?
>>> Go to Mail > Preferences > Accounts tab - check they are all online.
>>> 
>>> If all accounts are online & you still have the Favourites mailboxes greyed 
>>> out.
>>> Drag the greyed out mailboxes out of the bar and they will disappear, then 
>>> drag new ones from the sidebar to replace them.
>>> 
>>>> 
>>>> I Rebuilt the inbox for my main mail account but this made no difference.  
>>>>  ~/Library/Mail/ contains V5 and V6 folders. 
>>> 
>>> The V5 folder is used by High Sierra.
>>> Before doing anything, make sure you have a current backup.
>>> 1. Quit Mail and move the V5 folder to the trash, but don't delete it. 
>>> 2. Open Mail and verify everything still work

Re: All personal Favourite mailboxes greyed out

[Ronda Brown]

Hello Alan,

My replies in Situ below in colour:
Before attempting any of my suggestions below, I would suggest you backup first.

> On 26 May 2019, at 12:24 pm, Alan Smith  wrote:
> 
> All personal mailboxes in the Favourites bar are greyed out on a new iMac (27 
> inch 5K with Mojave 10.14.5).  I Used Migration Assistant to copy all data 
> from Time Machine. The backup has been erased.

When you ‘Add a mailbox’ to the The ‘Favourites Bar’ by dragging the mailbox 
from the Mail Sidebar, Mail doesn’t actually move the mailbox; it adds an alias 
for it to the Favourites bar.
You could have lost your link to the server.
Check the Mailboxes you dragged to the Favourites Bar from the Sidebar are NOT 
Disabled?
Go to Mail > Preferences > Accounts tab - check they are all online.

If all accounts are online & you still have the Favourites mailboxes greyed out.
Drag the greyed out mailboxes out of the bar and they will disappear, then drag 
new ones from the sidebar to replace them.

> 
> I Rebuilt the inbox for my main mail account but this made no difference.   
> ~/Library/Mail/ contains V5 and V6 folders. 

The V5 folder is used by High Sierra.
Before doing anything, make sure you have a current backup.
1. Quit Mail and move the V5 folder to the trash, but don't delete it. 
2. Open Mail and verify everything still works OK and all your messages are 
there. 
Once confident everything is OK, you can empty the trash.

> 
> I normally move mail from my Inbox to the Favourites mailboxes.  I have mail 
> archives (outside the Mail app) up to December 2017.  The Mail “Sent” folder 
> holds all (?) messages from 2017. 
> 
> Can I recover my Favourites mail history?
> 
> Regards
> Alan

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

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Re: Photos

[Ronda Brown]

Great to hear and you’re very welcome  
Cheers,
Ronni 

Sent from Ronni's iPhone 7 Plus

> On 23 Nov 2018, at 8:22 am, Juliet Kitson  wrote:
> 
> Hi Ronni
> Thanks a million Juliet is over the moon she has been trying to work this out 
> for quite a while now she can go ahead and do her photos and also she can now 
> go and purchase a photo frame
> Regards Bill & Juliet
> 
>> On Fri, Nov 23, 2018 at 4:43 AM FW  wrote:
>> Hi Ronni,
>> 
>> Would this Markup mini-app also work within iPhoto ?
>> 
>> Cheers
>> Walter
>> 
>>> On 22 Nov 2018, at 20:27 , Ronni Brown  wrote:
>>> 
>>> Hi Bill & Susan,
>>> 
>>> Extensions are mini-applications from the Mac App Store that can run inside 
>>> of Photos. To edit with an extension, select an image, click the Edit 
>>> button, click the Extensions  icon in the toolbar, and then choose an 
>>> option from the menu.
>>> 
>>> Apple offers one extension, Markup, for all users. If you’ve ever wanted to 
>>> draw on your photos in order to explain them, Markup will make you happy. 
>>> Click the App Store item to browse other available Photos extensions.
>>> 
>>> I have just done this below on a Photo in Photos version 3 on my Mac
>>> I can’t send it to WAMUG mailing list as attachments are not welcome, I can 
>>> send it ‘Offlist’ to you if you wish to see it.
>>> 
>>> In Photos App on your Mac
>>> Select Photo you wish to add text on - (I suggest you duplicate the photo & 
>>> work on duplicate)
>>> Click the … Markup
>>> Click Text - type your text & position the text where you want it on the 
>>> photo
>>> Click ‘Save Changes’ when you are happy with result.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> macOS High Sierra 10.13.6
>>> 
>>> 
 On 22 Nov 2018, at 5:42 pm, Juliet Kitson  wrote:
 
 Thanks Ronni
 We were hoping to do this on a mac as we are making up a file to go on a 
 digital photo frame so that when a photo comes on the screen it will have 
 a name of the place, this a lot of photos we took during our long trip 
 around Aussie.
 Regards Bill
 
 On Thu, Nov 22, 2018 at 5:08 PM Ronni Brown  wrote:
 Hi Bill and Susan,
 
 On my iPad iOS 12 in Photos I use a Photos extension App named ‘Quick’ to 
 type Titles or text on any Photo.
 
 Quick lets you apply text overlays to any photo you'd like. 
 In other words — it's a meme generator. There's a decent amount of fonts 
 to choose from and you can change the color as well. If you want even more 
 fonts, you can pick up a 16 pack via in-app purchase.
•   Free with IAP - Download Now
 Cheers,
 Ronni
 
  Ronni Brown’s iPad Pro 12.9-inch 256GB 
 
 
> On 22 Nov 2018, at 2:10 pm, Susan Hastings  wrote:
> 
> Hi Bill, Editing photos on my iPad in the Photos app allowed me to choose 
> an option called Markup. I get there by choosing Edit, then press and 
> hold the bottom option on the list on the left hand side. Markup allows 
> me to ‘hand write’ on the photos.
> 
> This might be possible on the Mac by importing your scanned images into 
> Photos and choosing Edit and exploring the options.
> 
> Cheers, Susan.
> 
> 
> Sent from my iPad
> 
>> On 22 Nov 2018, at 9:35 am, Juliet Kitson  wrote:
>> 
>> Hello al Photos users.
>> Does anyone know if it possible to add a title to a photo and super 
>> impose it on the photo.
>> Regards Bill
>> 
>>> 
>>> 
>>> 
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Re: Odd messages - iPad 5 connection to iMac

[Ronda Brown]

Hello Alan,

1. Did you install at some time Microsoft Power BI?
The Microsoft Power BI for iOS app on the iPhone, iPad, or iPod Touch delivers 
the mobile BI experience for Power BI, Power BI Report Server, and Reporting 
Services

https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started

2. Why This Alert Appears on Your Mac

Generally, if your Mac is running the latest macOS version and your iPhone is 
running the latest iOS version available, you should never see this message 
appear on your laptop or desktop's screen.

If your iPhone is running a newer version of iOS than the macOS version you're 
running currently supports, you will not be able to sync your iPhone with 
iTunes if you get the "software update is required to connect to your iPhone" 
alert. You will, however, still be able to charge your iPhone and use other 
tools such as Image Capture, Photos, etc.
How to Sync Your iPhone with iTunes Again
If you have no interest in updating your Mac to the newest macOS, the answer 
may be painfully obvious. When you see the "A software update is required to 
connect to your iOS device. Would you like to download and install this update 
now?" prompt, simply click on "Install" to update the software needed to get 
your iOS device working with iTunes again on an older macOS version.

Another solution would be to open up the App Store on your Mac, head to the 
"Updates" tab, then update any system software to the latest version. If you're 
currently running macOS Sierra or lower, it's a good idea to update to macOS 
High Sierra. Most third-party app developers have had ample time to make sure 
their apps work with High Sierra, so there should be no compatibility issues 
there.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 29 Sep 2018, at 10:10 am, Alan Smith  wrote:
> 
> Can anyone explain the meaning of two strange iMac (High Sierra 10.13.6) 
> messages recently received relating to an iPad 5?
> 
> 1. Before installing iOS12 I made an iTunes backup on the iMac.  (I do not 
> use iCloud for backup.)  iTunes gave message “Some of the purchased items on 
> the iPad including ‘Power’, could not be transferred because you are not 
> authorised for them on this computer. Would you like to authorise this 
> computer for items purchased from the iTunes Store?"
> 
> I reluctantly agreed to authorise so I could proceed with the backup. But 
> what is “Power”? I have not purchased any app, movie or song with that title 
> or association.
> 
> 2. Several days after installing iOS12 I plugged the iPad into the iMac and 
> got a (system) message “A software update is required to connect to Alan’s 
> iPad 5.”  I did not download and install it.  What would the software update 
> be?  I fear it may be macos Mojave which I don’t want. I also fear it may 
> have some association with the purchased ‘Power’ item now sitting in the 
> iTunes backup file I can’t access!
> 
> Cheers, on this damp and grey morning,
> Alan
> 
> 
> 
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Re: Ipad

[Ronda Brown]

Hi Juliet & Bill,

We would need to know how you obtained the Scrabble game, did you download it 
from the App Store?
Was it a free Scrabble game or purchased? Often Free Apps have advertising and 
when the add appears you need to wait until there is a X or something to quit 
the Add.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 29 Sep 2018, at 10:42 am, Juliet Kitson  wrote:
> 
> G"day
> We have an iPad and downloaded scrabble after playing for a while and add for 
>" City of Perth  Spring in the City appeared, we cannot get rid of,  it 
> closing down shutting off power disconnecting from internet has no effect , 
> ANY ideas .
> Regards Bill & Juliet
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Mojave Won’t Install on Some 2012 iMacs with Boot Camp

[Ronda Brown]

If you have a 27-inch iMac (Late 2012) with a 3 TB hard drive, Apple says you 
must remove any Boot Camp partitions with Boot Camp Assistant before installing 
macOS 10.14 Mojave. Back up any important Windows data first, needless to say. 
Furthermore, after you update the Mac to Mojave, you cannot use Boot Camp to 
reinstall Windows. However, either Parallels Desktop or VMware Fusion should 
run on that iMac if you need access to Windows.

Apple offered no explanation for this extremely specific limitation. The Late 
2012 model is the oldest iMac that can run Mojave, so it’s likely that the 
company felt it was better to support Mojave on it in general than to preserve 
Boot Camp on every configuration.

Cheers,

Ronni


 Ronni Brown’s iPad Pro 12.9-inch 256GB 

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Re: Adobe CC cancellation

[Ronda Brown]

Hello Severin,

I don’t have any first hand experience with Adobe Creative Cloud membership or 
anything Adobe, but seeing no one so far has responded to your query, I found 
this online search. 
Which is probable what you have already read, as it does seem to indicate - 
You no longer have access to your Creative Cloud applications, nor most of the 
services included in your paid Creative Cloud plan subscription.
/ Quote:
Free membership benefits after cancelation
After you cancel, you continue to have access to a free Creative Cloud 
membership.
You continue to have access to Adobe XD with the free starter plan. Learn more.
If you saved your work on your computer, you continue to have access to those 
files on your device.
You no longer have access to your Creative Cloud applications, nor most of the 
services included in your paid Creative Cloud plan subscription.
Your allowed cloud storage is reduced to 2 GB.
/ End Quote
https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Sep 2018, at 7:33 am, Severin Crisp  wrote:
> 
> 
> When I signed up for CC some years ago my memory is that on cancellation I 
> would retain access to and use of apps frozen at that state.  At the moment 
> that does not appear to be the case and I will lose the apps.  
> Has someone got first hand experience on this?
> Severin Crisp
> 
> Sent from Sev's iPad
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Re: A top-tier app in Apple’s Mac App Store stole your browser history | TechCrunch

[Ronda Brown]

Hi Philippe & WAMUG members,

Have a read of this article on the subject
https://blog.malwarebytes.com/threat-analysis/2018/09/mac-app-store-apps-are-stealing-user-data/?utm_source=twitter_medium=social_campaign=q2fy19

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 8 Sep 2018, at 11:49 am, Ronda Brown  wrote:
> 
> Hi Philippe,
> 
> I would still recommend purchasing your Apps from the Mac App Store.
> It’s fairly rare that Apple let a bad app slip through.
> 
> Malwarebytes that I’ve recommended on WAMUG many times we’re very quick to 
> issue a fix for removal of the rogue App ‘Adware Doctor’.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 8 Sep 2018, at 10:54 am, Philippe Chaperon  wrote:
>> 
>> Good morning All, 
>> 
>> Thank you for this important warning Ronni. I buy 99% of my applications 
>> from the Mac App Store thinking it is the safest place to buy software and 
>> now this warning is ringing bells of alarm in my brain. What worries me is 
>> that it is taking so long for Apple to act. 
>> 
>> That said I still consider it best to buy from the App Store. 
>> 
>> Regards, 
>> 
>> Philippe C.
>> 
>> On 8 Sep 2018, at 8:06 am, Ronda Brown  wrote:
>> 
>> 
>> https://techcrunch.com/2018/09/07/a-top-tier-app-in-apples-mac-app-store-will-steal-your-browser-history/?utm_campaign=website_source=sendgrid%20email_medium=email
>> 
>> A top-tier app in Apple’s Mac App Store stole your browser history
>> 11 hours ago
>> 
>> A popular top-tier app in Apple’s Mac App Store was found pilfering browser 
>> histories from anyone who downloads it.
>> 
>> Yet still, at the time of writing, the rogue app — Adware Doctor — stands as 
>> the No.1 grossing paid app in the app store’s utilities categories. But 
>> Apple was warned weeks ago and did nothing to pull the app offline.
>> 
>> Now it seems Apple has pulled the app. Apple would not comment on the record.
>> 
>> Apple’s walled garden approach to Mac and iPhone security is almost entirely 
>> based on the inability to install apps outside the app store, which Apple 
>> monitors closely. While it’s not uncommon to hear of dangerous apps slipping 
>> into Google’s Play store, it’s nearly unheard of for Apple to face the same 
>> fate. Any app that doesn’t meet the company’s strict security and sometimes 
>> moral criteria will be rejected, and users won’t able to install it.
>> 
>> This app promises to “keep your Mac safe” and “get rid of annoying pop-up 
>> ads” — and even “discover and remove threats on your Mac.” But what the app 
>> won’t tell you is that for just a few bucks it’ll steal and download your 
>> browser history — including all the sites you’ve searched for or accessed — 
>> to servers in China run by the app’s makers.
>> 
>> Thanks in part to a video posted last month on YouTube and with help from 
>> security firm Malwarebytes, it’s now clear what the app is up to.
>> 
>> Security researcher Patrick Wardle, a former NSA hacker and now chief 
>> research officer at cybersecurity startup Digita Security, dug in and shared 
>> his findings with TechCrunch.
>> 
>> Wardle found that the downloaded app jumped through hoops to bypass Apple’s 
>> Mac sandboxing features, which prevents apps from grabbing data on the hard 
>> drive, and upload a user’s browser history on Chrome, Firefox and Safari 
>> browsers.
>> 
>> Wardle found that the app, thanks to Apple’s own flawed vetting, could 
>> request access to the user’s home directory and its files. That isn’t out of 
>> the ordinary, Wardle says, because tools that market themselves as 
>> anti-malware or anti-adware expect access to the user’s files to scan for 
>> problems. When a user allows that access, the app can detect and clean 
>> adware — but if found to be malicious, it can “collect and exfiltrate any 
>> user file,” said Wardle.
>> 
>> Once the data is collected, it’s zipped into an archive file and sent to a 
>> domain based in China.
>> 
>> Wardle said that for some reason in the last few days the China-based domain 
>> went offline. At the time of writing, TechCrunch confirmed that the domain 
>> wouldn’t resolve — in other words, it was still down.
>> 
>> “Let’s face it, your browsing history provides a glimpse into almost every 
>> aspect of your life,” said Wardle’s post. “And people have even been 
>> convicted based largely on their internet searches!”
>> 
>> He said that the app’s access to such data “is clearly based on deceiv

Re: A top-tier app in Apple’s Mac App Store stole your browser history | TechCrunch

[Ronda Brown]

Hi Philippe,

I would still recommend purchasing your Apps from the Mac App Store.
It’s fairly rare that Apple let a bad app slip through.

Malwarebytes that I’ve recommended on WAMUG many times we’re very quick to 
issue a fix for removal of the rogue App ‘Adware Doctor’.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 8 Sep 2018, at 10:54 am, Philippe Chaperon  wrote:
> 
> Good morning All, 
> 
> Thank you for this important warning Ronni. I buy 99% of my applications from 
> the Mac App Store thinking it is the safest place to buy software and now 
> this warning is ringing bells of alarm in my brain. What worries me is that 
> it is taking so long for Apple to act. 
> 
> That said I still consider it best to buy from the App Store. 
> 
> Regards, 
> 
> Philippe C.
> 
> On 8 Sep 2018, at 8:06 am, Ronda Brown  wrote:
> 
> 
> https://techcrunch.com/2018/09/07/a-top-tier-app-in-apples-mac-app-store-will-steal-your-browser-history/?utm_campaign=website_source=sendgrid%20email_medium=email
> 
> A top-tier app in Apple’s Mac App Store stole your browser history
> 11 hours ago
> 
> A popular top-tier app in Apple’s Mac App Store was found pilfering browser 
> histories from anyone who downloads it.
> 
> Yet still, at the time of writing, the rogue app — Adware Doctor — stands as 
> the No.1 grossing paid app in the app store’s utilities categories. But Apple 
> was warned weeks ago and did nothing to pull the app offline.
> 
> Now it seems Apple has pulled the app. Apple would not comment on the record.
> 
> Apple’s walled garden approach to Mac and iPhone security is almost entirely 
> based on the inability to install apps outside the app store, which Apple 
> monitors closely. While it’s not uncommon to hear of dangerous apps slipping 
> into Google’s Play store, it’s nearly unheard of for Apple to face the same 
> fate. Any app that doesn’t meet the company’s strict security and sometimes 
> moral criteria will be rejected, and users won’t able to install it.
> 
> This app promises to “keep your Mac safe” and “get rid of annoying pop-up 
> ads” — and even “discover and remove threats on your Mac.” But what the app 
> won’t tell you is that for just a few bucks it’ll steal and download your 
> browser history — including all the sites you’ve searched for or accessed — 
> to servers in China run by the app’s makers.
> 
> Thanks in part to a video posted last month on YouTube and with help from 
> security firm Malwarebytes, it’s now clear what the app is up to.
> 
> Security researcher Patrick Wardle, a former NSA hacker and now chief 
> research officer at cybersecurity startup Digita Security, dug in and shared 
> his findings with TechCrunch.
> 
> Wardle found that the downloaded app jumped through hoops to bypass Apple’s 
> Mac sandboxing features, which prevents apps from grabbing data on the hard 
> drive, and upload a user’s browser history on Chrome, Firefox and Safari 
> browsers.
> 
> Wardle found that the app, thanks to Apple’s own flawed vetting, could 
> request access to the user’s home directory and its files. That isn’t out of 
> the ordinary, Wardle says, because tools that market themselves as 
> anti-malware or anti-adware expect access to the user’s files to scan for 
> problems. When a user allows that access, the app can detect and clean adware 
> — but if found to be malicious, it can “collect and exfiltrate any user 
> file,” said Wardle.
> 
> Once the data is collected, it’s zipped into an archive file and sent to a 
> domain based in China.
> 
> Wardle said that for some reason in the last few days the China-based domain 
> went offline. At the time of writing, TechCrunch confirmed that the domain 
> wouldn’t resolve — in other words, it was still down.
> 
> “Let’s face it, your browsing history provides a glimpse into almost every 
> aspect of your life,” said Wardle’s post. “And people have even been 
> convicted based largely on their internet searches!”
> 
> He said that the app’s access to such data “is clearly based on deceiving the 
> user.”
> 
> Apple was contacted weeks ago. The email it responded with, in not so many 
> words, said “we can’t tell you anything,” but forwarded the feedback.
> 
> A meagre $4.99 for the app may not seem much to the average user, but it’s a 
> heavy price to pay for having the app steal your browser history — which 
> users will never get back. And given that Apple makes a 30 percent cut of 
> every purchase of this popular app, there isn’t much financial incentive to 
> withdraw the app from the store.
> 
> Updated at 9:05am PT: with confirmation that the app has been pulled.
> 
> 
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> -- The WA Mac

A top-tier app in Apple’s Mac App Store stole your browser history | TechCrunch

[Ronda Brown]

https://techcrunch.com/2018/09/07/a-top-tier-app-in-apples-mac-app-store-will-steal-your-browser-history/?utm_campaign=website_source=sendgrid%20email_medium=email

A top-tier app in Apple’s Mac App Store stole your browser history
11 hours ago

A popular top-tier app in Apple’s Mac App Store was found pilfering browser 
histories from anyone who downloads it.

Yet still, at the time of writing, the rogue app — Adware Doctor — stands as 
the No.1 grossing paid app in the app store’s utilities categories. But Apple 
was warned weeks ago and did nothing to pull the app offline.

Now it seems Apple has pulled the app. Apple would not comment on the record.

Apple’s walled garden approach to Mac and iPhone security is almost entirely 
based on the inability to install apps outside the app store, which Apple 
monitors closely. While it’s not uncommon to hear of dangerous apps slipping 
into Google’s Play store, it’s nearly unheard of for Apple to face the same 
fate. Any app that doesn’t meet the company’s strict security and sometimes 
moral criteria will be rejected, and users won’t able to install it.

This app promises to “keep your Mac safe” and “get rid of annoying pop-up ads” 
— and even “discover and remove threats on your Mac.” But what the app won’t 
tell you is that for just a few bucks it’ll steal and download your browser 
history — including all the sites you’ve searched for or accessed — to servers 
in China run by the app’s makers.

Thanks in part to a video posted last month on YouTube and with help from 
security firm Malwarebytes, it’s now clear what the app is up to.

Security researcher Patrick Wardle, a former NSA hacker and now chief research 
officer at cybersecurity startup Digita Security, dug in and shared his 
findings with TechCrunch.

Wardle found that the downloaded app jumped through hoops to bypass Apple’s Mac 
sandboxing features, which prevents apps from grabbing data on the hard drive, 
and upload a user’s browser history on Chrome, Firefox and Safari browsers.

Wardle found that the app, thanks to Apple’s own flawed vetting, could request 
access to the user’s home directory and its files. That isn’t out of the 
ordinary, Wardle says, because tools that market themselves as anti-malware or 
anti-adware expect access to the user’s files to scan for problems. When a user 
allows that access, the app can detect and clean adware — but if found to be 
malicious, it can “collect and exfiltrate any user file,” said Wardle.

Once the data is collected, it’s zipped into an archive file and sent to a 
domain based in China.

Wardle said that for some reason in the last few days the China-based domain 
went offline. At the time of writing, TechCrunch confirmed that the domain 
wouldn’t resolve — in other words, it was still down.

“Let’s face it, your browsing history provides a glimpse into almost every 
aspect of your life,” said Wardle’s post. “And people have even been convicted 
based largely on their internet searches!”

He said that the app’s access to such data “is clearly based on deceiving the 
user.”

Apple was contacted weeks ago. The email it responded with, in not so many 
words, said “we can’t tell you anything,” but forwarded the feedback.

A meagre $4.99 for the app may not seem much to the average user, but it’s a 
heavy price to pay for having the app steal your browser history — which users 
will never get back. And given that Apple makes a 30 percent cut of every 
purchase of this popular app, there isn’t much financial incentive to withdraw 
the app from the store.

Updated at 9:05am PT: with confirmation that the app has been pulled.



 Ronni Brown’s iPad Pro 12.9-inch 256GB 

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Re: Mail Trash NOT deleting after 1 month as requested

[Ronda Brown]

Thanks Stephen,

Interesting, are all his Macs running the latest version of High Sierra? 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 12 Aug 2018, at 10:32 pm, Stephen Chape  wrote:
> 
> Sorry Ronni.
> Duurrggghh …. I forget to paste in the text.
> Here it is:-
> 
> Hi Stephen…I cannot reply directly to Wamug because I’m not a paying member, 
> so took the liberty to reply directly to your email.
> 
> Having said that just let me add that I have two machines at home (iMac and 
> MacBook Pro Retina) and another iMac at work and Apple Mail deletes emails 
> older than 30 days on all of them as expected…on POP accounts. On the other 
> hand a quick Google search shows that you are not alone.
> 
> Best regards,
> JC
> 
> 
>> On 12 Aug 2018, at 9:00 pm, Ronda Brown  wrote:
>> 
>> Ummm, Stephen... where is the details of this off post reply??
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 10 Aug 2018, at 11:31 pm, Stephen Chape  wrote:
>>> 
>>> Hi folks.
>>> 
>>> FYI
>>> 
>>> Just received this off post reply.
>>> Interesting !
>>> 
>>> 
>>>> On 9 Aug 2018, at 10:39 pm, Stephen Chape  wrote:
>>>> 
>>>> Ta Ronni.
>>>> At least I know why now.
>>>> 
>>>>> On 9 Aug 2018, at 4:47 pm, Ronni Brown  wrote:
>>>>> 
>>>>> Hi Stephen,
>>>>> 
>>>>> I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
>>>>> 
>>>>> Regards,
>>>>> 
>>>>> Ronni
>>>>> 
>>>>>> On 9 Aug 2018, at 2:58 pm, Stephen Chape  wrote:
>>>>>> 
>>>>>> Hi Ronni.
>>>>>> It is POP.
>>>>>> 
>>>>>>> On 9 Aug 2018, at 1:37 pm, Ronda Brown  wrote:
>>>>>>> 
>>>>>>> Hi Stephen,
>>>>>>> 
>>>>>>> Is this an IMAP or POP email account?
>>>>>>> 
>>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>>> 
>>>>>>> 
>>>>>>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape  wrote:
>>>>>>>> 
>>>>>>>> Hi folks.
>>>>>>>> This is something I have mentioned in the past, but never really 
>>>>>>>> resolved.
>>>>>>>> 
>>>>>>>> My Mail Trash folder is set to delete mail after 1 month.
>>>>>>>> I just checked and my Trash has over 900 emails going back to May.
>>>>>>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>>>>>>> 
>>>>>>>> This used to happen on my older 2012 iMac (which my wife now uses. And 
>>>>>>>> it still does.)
>>>>>>>> But it also happens on my newer 2017 iMac.
>>>>>>>> 
>>>>>>>> I MUST be missing something in Preferences for Mail !
>>>>>>>> Any ideas would be most welcome ?
>>>>>>>> 
>>>>>>>> Regards,
>>>>>>>> Stephen Chape
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>> 
>>>>> 
>>>>> -- The WA Macintosh User Group Mailing List --
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>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>> 
>>>> 
>>>> Regards,
>>>> Stephen Chape
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Mail Trash NOT deleting after 1 month as requested

[Ronda Brown]

Ummm, Stephen... where is the details of this off post reply??

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 Aug 2018, at 11:31 pm, Stephen Chape  wrote:
> 
> Hi folks.
> 
> FYI
> 
> Just received this off post reply.
> Interesting !
> 
> 
>> On 9 Aug 2018, at 10:39 pm, Stephen Chape  wrote:
>> 
>> Ta Ronni.
>> At least I know why now.
>> 
>>> On 9 Aug 2018, at 4:47 pm, Ronni Brown  wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
>>> 
>>> Regards,
>>> 
>>> Ronni
>>> 
>>>> On 9 Aug 2018, at 2:58 pm, Stephen Chape  wrote:
>>>> 
>>>> Hi Ronni.
>>>> It is POP.
>>>> 
>>>>> On 9 Aug 2018, at 1:37 pm, Ronda Brown  wrote:
>>>>> 
>>>>> Hi Stephen,
>>>>> 
>>>>> Is this an IMAP or POP email account?
>>>>> 
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>> 
>>>>> 
>>>>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape  wrote:
>>>>>> 
>>>>>> Hi folks.
>>>>>> This is something I have mentioned in the past, but never really 
>>>>>> resolved.
>>>>>> 
>>>>>> My Mail Trash folder is set to delete mail after 1 month.
>>>>>> I just checked and my Trash has over 900 emails going back to May.
>>>>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>>>>> 
>>>>>> This used to happen on my older 2012 iMac (which my wife now uses. And 
>>>>>> it still does.)
>>>>>> But it also happens on my newer 2017 iMac.
>>>>>> 
>>>>>> I MUST be missing something in Preferences for Mail !
>>>>>> Any ideas would be most welcome ?
>>>>>> 
>>>>>> Regards,
>>>>>> Stephen Chape
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Mail Trash NOT deleting after 1 month as requested

[Ronda Brown]

Hi Stephen,

Is this an IMAP or POP email account?

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 9 Aug 2018, at 12:37 pm, Stephen Chape  wrote:
> 
> Hi folks.
> This is something I have mentioned in the past, but never really resolved.
> 
> My Mail Trash folder is set to delete mail after 1 month.
> I just checked and my Trash has over 900 emails going back to May.
> Even though in Mailbox Behaviours it is set up to delete after 1 month.
> 
> This used to happen on my older 2012 iMac (which my wife now uses. And it 
> still does.)
> But it also happens on my newer 2017 iMac.
> 
> I MUST be missing something in Preferences for Mail !
> Any ideas would be most welcome ?
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: High Sierra

[Ronda Brown]

Hi Kevin,
 
15+ seconds is not too bad on a late Model iMac.

The first startup after an upgrade will always be slower than normal. Same with 
shutdowns. If your Mac doesn't sleep or wake when expected.
A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later
You should try each, one at a time, then test to see if the problem is fixed 
before going on to the next.

Be sure to backup your files before proceeding if possible.

Shutdown the computer, wait 30 seconds, restart the computer.
Disconnect all third-party peripherals.
Resetting your Mac’s PRAM and NVRAM
Reset the System Management Controller (SMC)
Reset your Startup Disk and Sound preferences.
Start the computer in Safe Mode. Test in safe mode to see if the problem 
persists, then restart normally. Also, see Use safe mode to isolate issues with 
your Mac - Apple Support and Playing Safe- what does Safe mode do?.
Use Apple Hardware Test to see if there is any hardware malfunction. How to 
invoke and interpret the Apple hardware tests - CNET.
Repair the disk by booting from the Recovery HD. Immediately after the chime 
hold down the Command and R keys until the Utility Menu appears. Choose Disk 
Utility and click on the Continue button. Select the indented (usually, 
Macintosh HD) volume entry from the side list. Click on the First Aid button in 
the toolbar. Wait for the Done button to appear. Quit Disk Utility and return 
to the Utility Menu. Restart the computer from the Apple Menu.
Repair permissions on the Home folder: Resolve issues caused by changing the 
permissions of items in your home folder.
Create a New User Account Open Users & Groups preferences. Click on the lock 
icon and enter your Admin password when prompted. On the left under Current 
User click on the Add [+] button under Login Options. Setup a new Admin user 
account. Upon completion log out of your current account then log into the new 
account. If your problems cease, then consider switching to the new account and 
transferring your files to it - Transferring files from one User Account to 
another.
Download and install the OS X El Capitan 10.11.6 Combo Update or 10.12.6 Combo 
Update or Download macOS High Sierra 10.13.6 Combo Update as needed.
Reinstall OS X by booting from the Recovery HD using the Command and R keys. 
When the Utility Menu appears select Reinstall OS X then click on the Continue 
button.
Erase and Install OS X Restart the computer. Immediately after the chime hold 
down the Command and R keys until the Apple logo appears. When the Utility Menu 
appears:
Select Disk Utility from the Utility Menu and click on Continue button.
When Disk Utility loads select the drive (out-dented entry) from the Device 
list.
Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)
Click on the Apply button, then wait for the Done button to activate and click 
on it.
Quit Disk Utility and return to the Utility Menu.
Select Reinstall OS X and click on the Continue button.
14. If none of the above helps then see How to Downgrade macOS High Sierra and 
macOS Reversion- How to Downgrade from High Sierra.
15. If you get here without success then make an appointment at the Apple 
Genius Bar for service. If you need to find an Apple Store - Find a Store - 
Apple.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 4 Aug 2018, at 11:13 am, kal...@iinet.net.au wrote:
> 
> My cousin has a late model iMac and has recently installed High Sierra.  When 
> waking his Mac from sleep mode it takes 15+ seconds to get back to work.  He 
> tells me that his bro-in-law has the same model iMac with the same problem.
> 
> Anyone heard of a fix for this?
> 
> TIA
> 
> Kevin Lock
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Re: iPad Os

[Ronda Brown]

Hello John,

Unfortunately the iPad (3rd Generation) (Wi-Fi & Cellular) Model Identifier 
iPad3,3
Maximum OS is iOS 9.3.5 (13G36) 
You can check what version of iOS9 you are running in Settings > General > about

As to why Safari is having problems accessing some websites.
Try a reboot press & hold power button & menu button hold both down until you 
see apple logo .
Also go to settings - Safari delete history & cookies .
That may help.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Aug 2018, at 9:16 am, John Thompson  wrote:
> 
> Hello list,
>
>We have a 2012 iPad3 (I think it was referred to as iPad New) that appears 
> to have developed a Safari problem.  Will not open certain favourite sites.  
> It is running iOS 9 .?. Is that the last update this machine will handle, and 
> if not, how do we upgrade?
> I feel an upgrade may rectify the problems.
> 
> Any assistance/advice would be appreciated.
> 
> Regards
> 
> John Thompson
> 
> 
> 
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Re: Upgrade MBP from HDD to SSD

[Ronda Brown]

Hi Peter,

My first thoughts were Upgrade the MBP to High Sierra to test there are no 
conflicts or problems before installing the SSD mainly because when you install 
the SSD in High Sierra it will change the Mac OS extended format to APFS on the 
SSD Drive.

But, I’m hesitant to suggest you do as I’m not really sure which way I would go?
I would prefer you ask Daniel of MacWizardry as he is the expert on this as he 
is doing it all the time.

APFS, or “Apple File System,” is one of the new features in macOS High Sierra. 
It’s optimized for solid state drives (SSDs) and other all-flash storage 
devices, though it will also work on mechanical and hybrid drives.
Mac OS Extended, also known as HFS Plus or HFS+, is the file system used on all 
Macs from 1998 until now. On macOS High Sierra, it’s used on all mechanical and 
hybrid drives, and older versions of macOS used it by default for all drives.
Something for you to think about anyway, but I would suggest you contact Daniel 
first to be sure.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Aug 2018, at 9:02 am, Peter Crisp  wrote:
> 
> Hi, my wife’s MBP 2011 (El Capitan) is very slow. It has a 500GB HDD and 4GB 
> RAM. As per two seperate prior upgrades I’ve successfully done to my two sons 
> MBP’s, I’ve ordered her a 500GB SSD and 2 X 4GB RAM cards. This will speed it 
> up quite a bit. 
> 
> I run backups all the time (Time Machine) and wonder if I should do the 
> upgrade to High Sierra prior to doing the migration to SSD or after. 
> 
> Any tips and other advice before I proceed on this, probably next weekend.
> 
> 
> 
> Regards
> 
> 
> Pete
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Re: MacBook will not start after latest MacOS upgrade ?

[Ronda Brown]

Hi Stephen,

NEVER & I repeat NEVER attempt a macOS Upgrade or Update installation without 
being connected to power! 
The same applies when doing a iOS update install.

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Jul 2018, at 10:26 pm, Stephen Chape  wrote:
> 
> Thank you Ronni.
> I found a solution online which seems to have worked.
> She has taken her MacBook Air home now and has started it and is now charging 
> it.
> 
> Problem was it would not even start.
> She did not bring her Mag Power Cable with her.
> So I printed instructions for her and sent her home to carry them out.
> 
> I have a suspicion that it was simply out of power !
> 
> 
>> On 26 Jul 2018, at 10:09 pm, Ronni Brown  wrote:
>> 
>> Hi Stephen,
>> 
>> Without knowing what preparation was preformed and a backup done prior to 
>> attempting the upgrade.
>> The only thing I can suggest is to perhaps try this:
>> 
>> 1. Turn on your Mac, then immediately hold down Option- Command-R to boot 
>> into macOS Recovery, and reinstall the operating system. 
>> By using Option-Command-R  will Upgrade to the latest macOS that is 
>> compatible with your Mac.**
>> 
>> 2. Release the keys when you see the Apple Logo or a spinning globe
>> 
>> 3. When you see the macOS utilities window, continue to the next section to 
>> determine whether to erase your startup disk or begin installing macOS.
>> 
>> 4. Choose Reinstall macOS from the utilities window.
>> 
>> 5. Click Continue, then follow the onscreen instructions. You'll be asked to 
>> select your disk. If you don't see it, click Show All Disks.
>> 
>> 6. Click Install. 
>> Your Mac restarts after installation is complete. 
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.6
>> 
>>> On 26 Jul 2018, at 5:06 pm, Stephen Chape  wrote:
>>> 
>>> Hi folks.
>>> 
>>> A friend of mine has a 2016 MacBook.
>>> She has today upgraded to the latest MacOS.
>>> Unfortunately I do not know which OS was previously on it.
>>> 
>>> She tells me that when she starts up she gets a continuous black screen.
>>> But she can hear activity happening.
>>> I advised her to start up in Safe Mode, but the result was the same.
>>> 
>>> She is coming to visit me at 6:30 tonight.
>>> Has anyone any ideas how we might resolve this please ?
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
> >
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Re: Memory Increase.

[Ronda Brown]

Hi Tony, Peter, Michael, Susan,

“Up to a point RAM is of much greater importance. I.e. until you have enough 
RAM, adding an SSD (or rather replacing a HDD with an SSD) will have little to 
no effect. 
You can have the fastest SSD on the planet, if your RAM is too small then your 
machine would be slow.”

RAM and SSD (Storage) do two fundamentally different things. 

RAM is the "working memory" of your computer, so it impacts how many concurrent 
applications, operations and variables you can have at the same time. If you 
will have many applications open at the same time (or even just several heavy 
ones like Photoshop), then more RAM is a must. 

Storage is literally how much data you can store / save. The advantage of an 
SSD is that the amount of time it takes to retrieve the data from disk is much, 
much lower than with a traditional hard drive. Therefore, you will notice a 
difference in how quickly applications start up, load data etc with an SSD. If 
you also need pure volume, use an SSD as the disk the OS is installed on, and 
use a second regular hard drive for additional storage.

As everyone agrees, combine these together and your system will work better 
overall.”

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 23 Jul 2018, at 1:36 pm, Susan Hastings  wrote:
> 
> Replacing the hard drive with a SSD I would definitely be a good idea if you 
> want to extend the working life of the iMac. I think it would make more of a 
> difference to speed than the RAM, but increasing that as well is still a good 
> idea.
> 
> Just depends on how long you intend to keep using it.
> 
> Sent from my iPhone
> 
>> On 23 Jul 2018, at 1:01 pm, Michael Hawkins 
>>  wrote:
>> 
>> Hi Tony,
>> 
>> An increase in memory is well worth while, so too is replacing the hard 
>> drive with a solid state drive.
>> 
>> Cheers,
>> 
>> Michael Hawkins
>> 
>>> On 23 Jul 2018, at 10:45 am, Anthony (Tony) Francis  
>>> wrote:
>>> 
>>> Good Morning to one and all
>>> 
>>> As my iMac 27” late 2011, is getting on a bit, would there be any benefit 
>>> in increasing the memory?? At present the Computer still holds the original 
>>> 4GB of memory, there are two additional slots available for a further 4GB, 
>>> just wondering.
>>> 
>>> Kind Regards
>>> 
>>> Tony Francis
>>> 
>>> Boddington
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Re: Mailbox transfer

[Ronda Brown]

Hi Jennifer,

Are you using High Sierra Apple Mail?
 IMAP or POP Account?
Are all the Mailboxes created in ‘On My Mac’? 

Have you tried - Control-click a message, choose Move To, then choose a mailbox?

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 23 Jul 2018, at 10:28 am, Jennifer Lefroy  
> wrote:
> 
> Good Morning, 
> I have created a new mailbox, but when I drag an email from the inbox to it, 
> it disappears.  I can drag emails successfully to other created mailboxes.
> 
> I would be grateful for help.
> 
> Regards, 
> 
> Jennifer
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Re: Memory Increase.

[Ronda Brown]

Hi Tony,

Increasing the memory should certainly be a benefit.
The iMac (27-inch, Mid 2011) Model Identifier: iMac12,2
Maximum memory 16GB (Apple), 
Memory Slots 4-204-pin PC3-10600 (1333MHz) DDR3 SO-DIMM

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 23 Jul 2018, at 10:45 am, Anthony (Tony) Francis  
> wrote:
> 
> Good Morning to one and all
> 
> As my iMac 27” late 2011, is getting on a bit, would there be any benefit in 
> increasing the memory?? At present the Computer still holds the original 4GB 
> of memory, there are two additional slots available for a further 4GB, just 
> wondering.
> 
> Kind Regards
> 
> Tony Francis
> 
> Boddington
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Re: Safari

[Ronda Brown]

Hello Bill,

Instead of clicking on the message or .pdf, Right click and choose to open it 
in a new tab.
If that doesn’t work, try accessing MyGov in Firefox or Chrome. 
Safari doesn’t work well on a few of the Government websites and financial 
websites.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 9 Jul 2018, at 8:43 am, Juliet Kitson  wrote:
> 
> G'day All
> I am running high sierra 10.13.35 on an iMac.
> I log into MyGov account to read a message from centre link, when I click on 
> message I get a black screen with the message in the centre "Blocked Plugin", 
> any ideas.
> Regards Bill
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Re: iPad No Internet Connection

[Ronda Brown]

Ok thanks Diana,
I don’t suspect anything is wrong will your iPad, I would suspect it is your 
BoB2 Wi-Fi Network.
What did you mean when you mentioned 
> Also I tried selecting our other network on BoB2,?
Do you have two Wi-Fi networks?
If so please give details.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Jul 2018, at 12:12 pm, Diana & Graham Stevens  
> wrote:
> 
> Hi Ronni 
> Yes it’s been on Auto-Join since the beginning and I just checked to make 
> sure it hadn’t changed.
> 
> Also I tried selecting our other network on BoB2, put in the password and got 
> the same error message. No pause while it thought about it, the error message 
> appeared straight away.
> 
> Regards 
> Diana 
> 
> Sent from my iPad
> 
>> On 5 Jul 2018, at 11:44 am, Ronda Brown  wrote:
>> 
>> Hi Diana,
>> On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?
>> 
>> Your iPad, can remember network and login information so that you can 
>> automatically reconnect to that network when you're in range.
>> If your device doesn't automatically join a captive Wi-Fi network, follow 
>> these steps:
>> Tap Settings > Wi-Fi.
>> Tap  next to the network name.
>> Make sure that Auto-Join is on.
>> 
>> Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Hi again
>>> 
>>> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
>>> did not appear to be trying to connect, either before or after the restart 
>>> nor the reset of the Network Settings. There was no Ikon in the toolbar. 
>>> Also I never saw the “No Internet Connection“ error message before. Can 
>>> anyone explain why it wasn’t trying to connect?
>>> 
>>> Rebooting the modem fixed the problem, I did not have to do anything apart 
>>> from waking it up. The iPad is 10 months old, if there is something wrong 
>>> with it I’d like to get it fixed pronto!
>>> 
>>> I’ve edited the message, hope I left the relevant bits.
>>> 
>>> Regards 
>>> Diana
>>> Sent from my iPad
>>> 
>>>> However I have solved the problem. Apart from the iPad (which remained 
>>>> “off the  air” when all the other devices were connected) our contact with 
>>>> the Internet has been very flaky this morning, keeps dropping out and 
>>>> restarting automatically.
>>>> 
>>>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>>>> this time including the iPad. I am at a loss to explain why it resisted 
>>>> all previous efforts to get it connected. I think the BoB2 may be on the 
>>>> way out, failure to connect is getting an everyday occurrence. We are 
>>>> supposed to get the NBN very soon so I don’t want to buy a new modem at 
>>>> this stage.
>>>> 
>>>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>>>>> wrote:
>>>>>> 
>>>>>> Good morning all
>>>>>> 
>>>>>> I was reading my email and one did not download properly. When I 
>>>>>> investigated I got the message “No Internet connection”.
>>>>>> 
>>>>>> Computer and phone still have Internet Connection.
>>>>>> 
>>>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>>>> 
>>>>>> Is there anything else I can do?
>>>>>> 
>>>>>> Model MP2G2X/A, iOS 11.4
> -- The WA Macintosh User Group Mailing List --
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Re: iPad No Internet Connection

[Ronda Brown]

Hi Diana,
On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?

Your iPad, can remember network and login information so that you can 
automatically reconnect to that network when you're in range.
If your device doesn't automatically join a captive Wi-Fi network, follow these 
steps:
Tap Settings > Wi-Fi.
Tap  next to the network name.
Make sure that Auto-Join is on.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
> wrote:
> 
> Hi again
> 
> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
> did not appear to be trying to connect, either before or after the restart 
> nor the reset of the Network Settings. There was no Ikon in the toolbar. Also 
> I never saw the “No Internet Connection“ error message before. Can anyone 
> explain why it wasn’t trying to connect?
> 
> Rebooting the modem fixed the problem, I did not have to do anything apart 
> from waking it up. The iPad is 10 months old, if there is something wrong 
> with it I’d like to get it fixed pronto!
> 
> I’ve edited the message, hope I left the relevant bits.
> 
> Regards 
> Diana
> Sent from my iPad
> 
>> However I have solved the problem. Apart from the iPad (which remained “off 
>> the  air” when all the other devices were connected) our contact with the 
>> Internet has been very flaky this morning, keeps dropping out and restarting 
>> automatically.
>> 
>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>> this time including the iPad. I am at a loss to explain why it resisted all 
>> previous efforts to get it connected. I think the BoB2 may be on the way 
>> out, failure to connect is getting an everyday occurrence. We are supposed 
>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>> 
 On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
 wrote:
 
 Good morning all
 
 I was reading my email and one did not download properly. When I 
 investigated I got the message “No Internet connection”.
 
 Computer and phone still have Internet Connection.
 
 I have Restarted and I have Reset the Network Settings. Still nothing.
 
 Is there anything else I can do?
 
 Model MP2G2X/A, iOS 11.4
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Re: Strange Battery notices on my iPhone 6S ?

[Ronda Brown]

Wow that sure is some experience, you lucky devil Tim!
I would probably be terrified that the Walrus eyeballing me from a metre away 
was going to grab my iPhone...

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Jun 2018, at 12:55 pm, Tim Law  wrote:
> 
> Ronni I’ve just been in the high Arctic, in a boat for ten days around 
> Svalbard.
> 
> Somehow I didn’t get FOMO when surrounded by mountains, ice, polar bears and 
> touching distance of a walrus who was eyeballing me from a metre away. Those 
> experiences surpassed everything technology could give me.
> 
> I quite surprised my family by not going all jittery  
> 
> 
> 
> Sent from Tim's Retina iPad 2 in Bergen, Norway
> 
>> On 26 Jun 2018, at 6:38 am, Ronda Brown  wrote:
>> 
>> Ah Tim, I also am a Lifelong Sufferer of FOMO!
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 26 Jun 2018, at 12:06 pm, Tim Law  wrote:
>>> 
>>> Stephen I followed the prompts in Battery Health (Beta) and found the 
>>> process in the iPhone 6S to inform me of the need for a battery replacement 
>>> flowed smoothly to booking a time and a very well informed an easy 
>>> experience at the city Apple Store.
>>> 
>>> The worst part was that empty and and confused feeling being off the grid 
>>> for the two hours the repair took, so I had a beer and burger in Kings Park 
>>> to calm  the FOMO!
>>> 
>>> Sent from Tim's Retina iPad 2
>>> 
>>>> On 26 Jun 2018, at 5:14 am, Stephen Chape  wrote:
>>>> 
>>>> Hi Ronni.
>>>> I just checked my 6S and note that Peak Performance Management is enabled.
>>>> I guess since the first time it switched off.
>>>> Does not appear to have prevented shut downs though.
>>>> 
>>>> Next time in Perth I shall visit the Gurus me thinks.
>>>> 
>>>> Still need to check my wife’s iPhone 5.
>>>> 
>>>>> On 25 Jun 2018, at 6:26 am, Ronda Brown  wrote:
>>>>> 
>>>>> Hi Barry,
>>>>> 
>>>>> /Quote 
>>>>> Battery Health (Beta)
>>>>> For iPhone 6 and later, iOS 11.3 adds new features to show battery health 
>>>>> and recommend if a battery needs to be replaced. These can be found in 
>>>>> Settings > Battery > Battery Health (Beta).
>>>>> Additionally, users can see if the performance management feature that 
>>>>> dynamically manages maximum performance to prevent unexpected shutdowns 
>>>>> is on and can choose to turn it off. This feature is enabled only after 
>>>>> an unexpected shutdown first occurs on a device with a battery that has 
>>>>> diminished ability to deliver maximum instantaneous power. This feature 
>>>>> applies to iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, 
>>>>> iPhone 7, and iPhone 7 Plus.
>>>>> /End Quote
>>>>> 
>>>>> https://support.apple.com/en-au/HT208387
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>>> 
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>> 
>>>>> 
>>>>>> On 24 Jun 2018, at 5:07 pm, Barry Sexstone  
>>>>>> wrote:
>>>>>> 
>>>>>> I have never managed to get my iPhone 5S to show battery health.  It is 
>>>>>> now running ios 11.4 and will give me usage and standby times but not 
>>>>>> health.  My son’s iPhone 6 does give the health using the samr 
>>>>>> proceedure I have tried on y 5S so perhaps it it model dependant.
>>>>>> 
>>>>>> Barry
>>>>>> iMac Retina 5K 27"
>>>>>> Intel Core i5 3.5 GHz 
>>>>>> 8GB RAM
>>>>>> 1.0 TB HD
>>>>>> OS X 10.12.2
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On 24 Jun 2018, at 12:18 pm, Stephen Chape  wrote:
>>>>>>> 
>>>>>>> Thank you Ronni.
>>>>>>> Some research to do after the weekend.
>>>>>>> I will keep you (and WAMUG) informed.
>>>>>>> 
>>>>>>>> On 24 Jun 2018, at 8:3

Re: Strange Battery notices on my iPhone 6S ?

[Ronda Brown]

Ah Tim, I also am a Lifelong Sufferer of FOMO!

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Jun 2018, at 12:06 pm, Tim Law  wrote:
> 
> Stephen I followed the prompts in Battery Health (Beta) and found the process 
> in the iPhone 6S to inform me of the need for a battery replacement flowed 
> smoothly to booking a time and a very well informed an easy experience at the 
> city Apple Store.
> 
> The worst part was that empty and and confused feeling being off the grid for 
> the two hours the repair took, so I had a beer and burger in Kings Park to 
> calm  the FOMO!
> 
> Sent from Tim's Retina iPad 2
> 
>> On 26 Jun 2018, at 5:14 am, Stephen Chape  wrote:
>> 
>> Hi Ronni.
>> I just checked my 6S and note that Peak Performance Management is enabled.
>> I guess since the first time it switched off.
>> Does not appear to have prevented shut downs though.
>> 
>> Next time in Perth I shall visit the Gurus me thinks.
>> 
>> Still need to check my wife’s iPhone 5.
>> 
>>> On 25 Jun 2018, at 6:26 am, Ronda Brown  wrote:
>>> 
>>> Hi Barry,
>>> 
>>> /Quote 
>>> Battery Health (Beta)
>>> For iPhone 6 and later, iOS 11.3 adds new features to show battery health 
>>> and recommend if a battery needs to be replaced. These can be found in 
>>> Settings > Battery > Battery Health (Beta).
>>> Additionally, users can see if the performance management feature that 
>>> dynamically manages maximum performance to prevent unexpected shutdowns is 
>>> on and can choose to turn it off. This feature is enabled only after an 
>>> unexpected shutdown first occurs on a device with a battery that has 
>>> diminished ability to deliver maximum instantaneous power. This feature 
>>> applies to iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, 
>>> iPhone 7, and iPhone 7 Plus.
>>> /End Quote
>>> 
>>> https://support.apple.com/en-au/HT208387
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 24 Jun 2018, at 5:07 pm, Barry Sexstone  
>>>> wrote:
>>>> 
>>>> I have never managed to get my iPhone 5S to show battery health.  It is 
>>>> now running ios 11.4 and will give me usage and standby times but not 
>>>> health.  My son’s iPhone 6 does give the health using the samr proceedure 
>>>> I have tried on y 5S so perhaps it it model dependant.
>>>> 
>>>> Barry
>>>> iMac Retina 5K 27"
>>>> Intel Core i5 3.5 GHz 
>>>> 8  GB RAM
>>>> 1.0 TB HD
>>>> OS X 10.12.2
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>>> On 24 Jun 2018, at 12:18 pm, Stephen Chape  wrote:
>>>>> 
>>>>> Thank you Ronni.
>>>>> Some research to do after the weekend.
>>>>> I will keep you (and WAMUG) informed.
>>>>> 
>>>>>> On 24 Jun 2018, at 8:33 am, Ronda Brown  wrote:
>>>>>> 
>>>>>> Hi Stephen,
>>>>>> 
>>>>>> iPhone Battery and Performance
>>>>>> Preventing unexpected shutdowns
>>>>>> https://support.apple.com/en-au/HT208387
>>>>>> 
>>>>>> Check battery usage
>>>>>> https://support.apple.com/en-au/HT201264
>>>>>> Learn more
>>>>>> iOS 11.3 adds new features to show battery health and recommend if a 
>>>>>> battery needs to be replaced. Find out more in iPhone Battery and 
>>>>>> Performance.
>>>>>> 
>>>>>> 
>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>> 
>>>>>> 
>>>>>>> On 24 Jun 2018, at 3:02 am, Stephen Chape  wrote:
>>>>>>> 
>>>>>>> Hi folks.
>>>>>>> 
>>>>>>> For the past couple of weeks my 6S has developed a strange behaviour.
>>>>>>> 
>>>>>>> I always turn it off at bedtime and turn back on in the morning.
>>>>>>> But now if I turn it off when the battery is at say 54%, when I turn it 
>>>>>>> on again it shows perhaps 9% and a red line.
>>>>>>> Then after a couple of seconds it turns itself off.
>>

Re: Strange Battery notices on my iPhone 6S ?

[Ronda Brown]

Hi Stephen,

In Settings > Battery >Battery Health (Beta) did you click on ‘Learn more...’ & 
read?

On my iPhone 7Plus 128GB  - Battery Health (Beta) Maximum Capacity 100% and 
‘Peak Performance Capability. 
My iPhone is NEVER turned off, neither are my iPad and Computers... they sleep!

Steve Jobs was a fan of eliminating an on/off switch from the iPhone (not 
offering it even in the initial model).
Steve’s words by the author of his book, & I Quote/:
"Maybe it's 'cos I want to believe in an afterlife," he recalled Mr Jobs 
saying. "That when you die, it doesn't just all disappear. The wisdom you've 
accumulated. Somehow it lives on. 
"But sometimes I think it's just like an on-off switch. Click and you're gone. 

"And that's why I don't like putting on-off switches on Apple devices." 
 /End Quote

Many Apple products, such as the iPhone and the MacBook, were designed to be 
put on standby or "to sleep" when not in use, some feature a pulsating light to 
signal that they can quickly be revived.

Cheers,

Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Jun 2018, at 11:14 am, Stephen Chape  wrote:
> 
> Hi Ronni.
> I just checked my 6S and note that Peak Performance Management is enabled.
> I guess since the first time it switched off.
> Does not appear to have prevented shut downs though.
> 
> Next time in Perth I shall visit the Gurus me thinks.
> 
> Still need to check my wife’s iPhone 5.
> 
>> On 25 Jun 2018, at 6:26 am, Ronda Brown  wrote:
>> 
>> Hi Barry,
>> 
>> /Quote 
>> Battery Health (Beta)
>> For iPhone 6 and later, iOS 11.3 adds new features to show battery health 
>> and recommend if a battery needs to be replaced. These can be found in 
>> Settings > Battery > Battery Health (Beta).
>> Additionally, users can see if the performance management feature that 
>> dynamically manages maximum performance to prevent unexpected shutdowns is 
>> on and can choose to turn it off. This feature is enabled only after an 
>> unexpected shutdown first occurs on a device with a battery that has 
>> diminished ability to deliver maximum instantaneous power. This feature 
>> applies to iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, 
>> iPhone 7, and iPhone 7 Plus.
>> /End Quote
>> 
>> https://support.apple.com/en-au/HT208387
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 24 Jun 2018, at 5:07 pm, Barry Sexstone  
>>> wrote:
>>> 
>>> I have never managed to get my iPhone 5S to show battery health.  It is now 
>>> running ios 11.4 and will give me usage and standby times but not health.  
>>> My son’s iPhone 6 does give the health using the samr proceedure I have 
>>> tried on y 5S so perhaps it it model dependant.
>>> 
>>> Barry
>>> iMac Retina 5K 27"
>>> Intel Core i5 3.5 GHz 
>>> 8   GB RAM
>>> 1.0 TB HD
>>> OS X 10.12.2
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>>> On 24 Jun 2018, at 12:18 pm, Stephen Chape  wrote:
>>>> 
>>>> Thank you Ronni.
>>>> Some research to do after the weekend.
>>>> I will keep you (and WAMUG) informed.
>>>> 
>>>>> On 24 Jun 2018, at 8:33 am, Ronda Brown  wrote:
>>>>> 
>>>>> Hi Stephen,
>>>>> 
>>>>> iPhone Battery and Performance
>>>>> Preventing unexpected shutdowns
>>>>> https://support.apple.com/en-au/HT208387
>>>>> 
>>>>> Check battery usage
>>>>> https://support.apple.com/en-au/HT201264
>>>>> Learn more
>>>>> iOS 11.3 adds new features to show battery health and recommend if a 
>>>>> battery needs to be replaced. Find out more in iPhone Battery and 
>>>>> Performance.
>>>>> 
>>>>> 
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>> 
>>>>> 
>>>>>> On 24 Jun 2018, at 3:02 am, Stephen Chape  wrote:
>>>>>> 
>>>>>> Hi folks.
>>>>>> 
>>>>>> For the past couple of weeks my 6S has developed a strange behaviour.
>>>>>> 
>>>>>> I always turn it off at bedtime and turn back on in the morning.
>>>>>> But now if I turn it off when the battery is at say 54%, when I turn it 
>>>>>> on again it shows perhaps 9% and 

Apple Announces Service Program for Butterfly-Switch Keyboards

[Ronda Brown]

/Begin Quote:
Apple has announced a service program for all MacBook and MacBook Pro laptops 
with butterfly-switch keyboards. The announcement lists every model that’s 
covered, but the short answer is “every Mac laptop to date with a USB-C port,” 
meaning 12-inch MacBooks since 2015 and MacBook Pros since 2016.

Many people dislike the feel of the butterfly keyboard, with its minimal key 
travel, but the problem here is how much more susceptible they are to dust 
particles than those in previous Mac laptops, leading to more sticky and dead 
keys. AppleInsider recently calculated that the 2016 MacBook Pro butterfly 
keyboards fail twice as frequently as those in older models.

Combine that with a possible $700 charge for repair outside of warranty and 
AppleCare—since the keyboard is built into the MacBook and MacBook Pro bottom 
case and can’t be swapped out—and it’s little wonder that there is a lawsuit in 
progress (see “Class-Action Suit Filed against Apple for MacBook Butterfly 
Keyboards,” 16 May 2018).

/End Quote:

Read the full article here: 
https://tidbits.com/2018/06/25/apple-announces-service-program-for-butterfly-switch-keyboards/?utm_campaign=website_source=sendgrid%20email_medium=email

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 

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Re: Strange Battery notices on my iPhone 6S ?

[Ronda Brown]

Hi Barry,

/Quote 
Battery Health (Beta)
For iPhone 6 and later, iOS 11.3 adds new features to show battery health and 
recommend if a battery needs to be replaced. These can be found in Settings > 
Battery > Battery Health (Beta).
Additionally, users can see if the performance management feature that 
dynamically manages maximum performance to prevent unexpected shutdowns is on 
and can choose to turn it off. This feature is enabled only after an unexpected 
shutdown first occurs on a device with a battery that has diminished ability to 
deliver maximum instantaneous power. This feature applies to iPhone 6, iPhone 6 
Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, and iPhone 7 Plus.
/End Quote

https://support.apple.com/en-au/HT208387

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Jun 2018, at 5:07 pm, Barry Sexstone  wrote:
> 
> I have never managed to get my iPhone 5S to show battery health.  It is now 
> running ios 11.4 and will give me usage and standby times but not health.  My 
> son’s iPhone 6 does give the health using the samr proceedure I have tried on 
> y 5S so perhaps it it model dependant.
> 
> Barry
> iMac Retina 5K 27"
> Intel Core i5 3.5 GHz 
> 8 GB RAM
> 1.0 TB HD
> OS X 10.12.2
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
>> On 24 Jun 2018, at 12:18 pm, Stephen Chape  wrote:
>> 
>> Thank you Ronni.
>> Some research to do after the weekend.
>> I will keep you (and WAMUG) informed.
>> 
>>> On 24 Jun 2018, at 8:33 am, Ronda Brown  wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> iPhone Battery and Performance
>>> Preventing unexpected shutdowns
>>> https://support.apple.com/en-au/HT208387
>>> 
>>> Check battery usage
>>> https://support.apple.com/en-au/HT201264
>>> Learn more
>>> iOS 11.3 adds new features to show battery health and recommend if a 
>>> battery needs to be replaced. Find out more in iPhone Battery and 
>>> Performance.
>>> 
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 24 Jun 2018, at 3:02 am, Stephen Chape  wrote:
>>>> 
>>>> Hi folks.
>>>> 
>>>> For the past couple of weeks my 6S has developed a strange behaviour.
>>>> 
>>>> I always turn it off at bedtime and turn back on in the morning.
>>>> But now if I turn it off when the battery is at say 54%, when I turn it on 
>>>> again it shows perhaps 9% and a red line.
>>>> Then after a couple of seconds it turns itself off.
>>>> 
>>>> If I turn it back on it will repeat this behaviour.
>>>> But if I then plug it in to charge it will show perhaps 53%.
>>>> 
>>>> Consequently I am now leaving it on at night to avoid this happening.
>>>> The trouble is now I have to charge it more often.
>>>> 
>>>> I can’t find anything on the internet re this.
>>>> Would appreciate any ideas please?
>>>> 
>>>> Regards,
>>>> Stephen Chape
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>> -- The WA Macintosh User Group Mailing List --
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>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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> 
> -- The WA Macintosh User Group Mailing List --
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Re: Strange Battery notices on my iPhone 6S ?

[Ronda Brown]

Hi Stephen,

iPhone Battery and Performance
Preventing unexpected shutdowns
https://support.apple.com/en-au/HT208387

Check battery usage
https://support.apple.com/en-au/HT201264
Learn more
iOS 11.3 adds new features to show battery health and recommend if a battery 
needs to be replaced. Find out more in iPhone Battery and Performance.


 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Jun 2018, at 3:02 am, Stephen Chape  wrote:
> 
> Hi folks.
> 
> For the past couple of weeks my 6S has developed a strange behaviour.
> 
> I always turn it off at bedtime and turn back on in the morning.
> But now if I turn it off when the battery is at say 54%, when I turn it on 
> again it shows perhaps 9% and a red line.
> Then after a couple of seconds it turns itself off.
> 
> If I turn it back on it will repeat this behaviour.
> But if I then plug it in to charge it will show perhaps 53%.
> 
> Consequently I am now leaving it on at night to avoid this happening.
> The trouble is now I have to charge it more often.
> 
> I can’t find anything on the internet re this.
> Would appreciate any ideas please?
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
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Re: Unwanted Window on Mac Screen

[Ronda Brown]

Hi Stephen,

Do you have any scanner relate software in your Preferences > Users and Groups 
> [daughter name] > login items? 
If so remove it (use the minus sign to remove it, don't just uncheck the 
checkbox which simply hides the window).

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Jun 2018, at 2:49 am, Stephen Chape  wrote:
> 
> Hi folks.
> 
> My daughter recently replaced her old Canon printer with a new Epson (same as 
> mine)
> The Canon drivers became extinct when she upgraded to High Sierra.
> 
> She has a 2010 base model iMac.
> I cleaned out all the old Canon files and the Epson works fine.
> But when she logs in this Window appears after a few seconds.
> 
> Scan-from-PC Settings
> Select the scanners you want to use from this computer. It will also enable 
> scanning
> from the operation panel for selected scanners.
> 
> Network Device List:
> This is empty
> 
> Selection options at bottom are
> [Scan-from-Operation-Panel Settings] and [OK]
> 
> I have checked Printers and Scanners in System Preferences but that looks 
> fine.
> And I cannot find any existing Canon files.
> And the new printer prints and also scans from Epson Scan in the Dock.
> 
> Any ideas how to get rid of this window would be welcome please ?
> It does not create any issues but is just annoying to close at every log in.
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Recovering dates

[Ronda Brown]

Hi Severin,

I don’t use Word, so not sure if the Mac’s Auto-Save and versions work the same 
as in Text Edit.
In Text Edit on documents I have edited a few times. I can View & can Revert 
back to a version I want.

Select the document, then Go to File > Browse All Versions
Revert to (OS X Mavericks and later): This option in the app's File menu allows 
you to access previous versions of the current document. See Browse All 
Versions, below, for details.
Browse All Versions: When you select this menu item, the display changes to 
show you a Time Machine-like view of all of the versions of the document. The 
current version is shown on the left; all other versions are shown on the 
right. You can select a version and compare it to the current document. The 
time and date of each version is shown in the timeline slider on the right, and 
just below the frontmost document. Clicking Done will return you to the current 
document; clicking Restore will take you back to the selected version.
By using the Auto-Save and Versions features, you can work with documents 
without worrying about accidentally changing a document, forgetting to save it, 
or experiencing a power outage.


Kind regards,
Ronni 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 3 Jun 2018, at 11:54 am, Severin Crisp  wrote:
> 
> I am working on a series of old Word documents and realise that the revised 
> versions are saved with the current date.  
> How can I recover the true origin dates?  
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia 
> ph (08) 9842 1950  Mob  0484 624 741   
>  mail to: sevcr...@westnet.com.au
>   _
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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Re: Why does my wife's iPhone 5 not have all our contacts

[Ronda Brown]

Hi Stephen,

Did you accidentally remove the device -- View and remove your associated 
devices in iTunes - Apple Support?

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 1 Jun 2018, at 7:47 pm, Stephen Chape  wrote:
> 
> Hi folks.
> 
> I cannot see the wood for the trees I think.
> 
> For some reason my wife’s iPhone 5, which is included on iCloud, is not 
> showing all our Contacts.
> My iMac, her iMac, her iPad and my iPhone 6S all show the same contacts.
> 
> I notice that when I log in to iCloud and look under My Devices,
> Her iPhone 5 is greyed out.
> But I cannot figure why ?
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
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Re: computer still shutting down where is samsung driver?

[Ronda Brown]

Hello Rosemary,

I noticed in your previous email to the list in the Etrecheck report 

disk3 - Samsung Portable SSD T5 500.11 GB
External USB 10 Gbit/s+
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 - Sl (Journaled HFS+) 499.76 GB

So the below I would suggest is related to that Samsung Portable SSD?
The Driver might need to be updated...?

2018-05-04 18:01:10 Kernel Panic (30 times)
> 
> 3rd party kernel extensions:
> com.samsung.portablessd.driver1.5.02

The Etrecheck also shows numerous app crashes
Apps crashing - There have been numerous app crashes.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy 
CPU usage.
Clean up - There are orphan files that could be removed.
Unsigned files - There is unsigned software installed. They appear to be 
legitimate but should be reviewed.

Also Java files installed... 
I think your Mac requires a thorough clean out of Apps / 3rd party programs 
that are causing problems.
I would suggest you have the computer checked by a professional.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 28 May 2018, at 6:01 pm, Rosemary Spark  wrote:
> 
> Hi there,
> 
> 
> Still having problems with the computer shutting down...and losing stuff.
> 
> I got rid of Soundflower and some other 32 bit programs (though not all as I 
> still use them)
> 
> Tried PRAM, SMC reset etc
> 
> Etrecheck said i have had kernel panics with a samsung driver.
> 
> 
> 2018-05-04 18:01:10 Kernel Panic (30 times)
> 3rd party kernel extensions:
> com.samsung.portablessd.driver1.5.02
> 
> 
> I don't have the rest of the samsung software. Can anyone tell me where would 
> I find this driver to delete it?
> 
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
>  
> 
> 
> 
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Re: How to I stop Facebook to request Password?

[Ronda Brown]

Hello Philippe,
Try this:
System Preferences

- Open Internet Accounts

- Pick Facebook

- In the new window check calendar (if already checked unchecked it, then check 
it again)

- In the same window click on Details and enter your credentials 

Then hit Cancel on the unwanted pop-up window and hopefully it won’t come back!

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 27 May 2018, at 4:43 pm, Philippe Chaperon  wrote:
> 
> Dear friends of WAMUG, 
> 
> Can someone please help me to get rid of a request from Facebook titled: 
> 
> Facebook Password
> 
> Enter the password for “laut...@mac.com” in System Preferences
> 
> This thing keeps popping up on my screen, and yet I do have access to 
> Facebook via Safari or Firefox or …. shamefully from Chrome,  without any 
> problems. Running OS X Yosemite (v. 10.10.5).
> 
> I ran Malwarebytes with no problems, Keychain First Aid again no problems and 
> wondering what else can I do? 
> 
> Any help to will be more that greatly appreciated as this thing is getting on 
> my old nerves. 
> 
> Many thanks.
> 
> Keep dry and safe if you have to be on the road, 
> 
> Philippe Chaperon
>  
> 
> 
> 
> 
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Re: High Sierra

[Ronda Brown]

Hello Bill,

1. Do you have the latest version 6.7 of the Kindle for Mac app 
To confirm that your app is operating on the latest version, select Kindle, 
then About Kindle on your Kindle for Mac app.
https://www.amazon.com.au/kindle-dbs/fd/kcp
Or if you installed from the Kindle from the App Store version 6.7
Open the App Store 
https://itunes.apple.com/ai/app/kindle/id302584613?mt=8

2. Do you have other devices connected to USB ports on your Mac.
If so try disconnecting all but the canon camera and test.

Regards,
Ronni
 
 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 27 May 2018, at 2:24 pm, Juliet Kitson  wrote:
> 
> Hello 
> I still don't know if I can ask questions yet but I will try.
> !: Since updating to 10.13.4 I can no longer send books to my Kindle.
> 2: When I hook up my canon camera a message informs me the the USB system is 
> overloaded.
> Regards Bill
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Re: iMac Stuck on loading screen

[Ronda Brown]

Hi Walter,
I had read your first post to the list. 
But you haven’t mentioned if you had searched and used ‘Uninstall 
Search.pitchofcase.com’ or ‘Search.pitchofcase.com uninstaller’
Launch Finder
Select Applications in the Finder sidebar.
If you see Uninstall Search.pitchofcase.com or Search.pitchofcase.com 
Uninstaller, double-click it and follow instructions
Drag unwanted application from the Applications folder to the Trash (located on 
the right side of the Dock)
If you can’t get rid of it and every file it has installed on your Mac, you 
will need to reinstall your system from a Bootable backup made prior to you 
downloading and installing this on the system.
These malware/spyware/virus type normally are installed in some free 
application / software program, downloaded and installed without reading all 
the information when installing the application.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 27 May 2018, at 3:27 pm, Walter Haenel <whae...@iinet.net.au> wrote:
> 
> Hi Ronni,
> 
> I looked at the website this morning and had already carried out the steps 
> suggested. (refer my post below)
> I went back into the Library files again, there was one Pitchofcase file left 
> which I trashed.
> Tried to re-start, but it gets stuck at about 60%. I can only boot into safe 
> mode.
> Thanks for your help.
> 
> Cheers
> Walter
>> On 27/05/2018, at 2:11 PM, Ronda Brown wrote:
>> 
>> Hello Walter,
>> 
>> Step 1: Remove Browser Extensions that belongs to Search.pitchofcase.com
>> 
>> 1. Locate the add-on or extension that is relevant to the adware. To do 
>> this, please follow the following depending on affected browser.
>> 
>> Safari – Choose Preferences from the Safari menu, then click the Extensions 
>> icon. This will open a window showing all installed extensions.
>> 
>> Step 2: Delete Malicious Files that have installed Search.pitchofcase.com
>> 
>> 1. Select and copy the string below to your Clipboard by pressing Command + 
>> C on your keyboard.
>> 
>> ~/Library/LaunchAgents
>> 
>> 2. Go to your Finder. From the menu bar please select Go > Go to Folder…
>> 
>> 3. Press Command + V on your keyboard to paste the copied string. Press 
>> Return to go to the said folder.
>> 
>> 4. You will now see a folder named LaunchAgents. Take note of the following 
>> files inside the folder:
>> 
>> unknown.download.plist
>> unknown.ltvbit.plist
>> unknown.update.plist
>> The term unknown is just a representation of the actual malware name. It is 
>> normally an unfamiliar file name such as the following:
>> 
>> – Pitchofcase, InstallMac, Manroling, Genieo, Inkeeper, Software Updater
>> 
>> If you cannot find the specified file, please look for any unfamiliar or 
>> suspicious entries. It may be the one causing the Search.pitchofcase.com to 
>> be present on your Mac. Arranging all items to see the most latest ones may 
>> also help you identify recently installed unfamiliar files. Please press 
>> Option + Command + 4 on your keyboard to arrange the application list in 
>> chronological order.
>> 
>> 
>> 
>> Important: Take note of all the suspicious files as you may also delete the 
>> same item on another folder as we go on.
>> 
>> 5. Drag all suspicious files that you may find to Trash.
>> 
>> 6. Please restart the computer.
>> 
>> 7. Open another folder using the same method as above. Copy and Paste the 
>> following string to easily locate the folder.
>> 
>> ~/Library/Application Support
>> 
>> 8. Look for any suspicious items that are similar to the ones in Step 4. 
>> Drag them to the Trash.
>> 
>> Optional: For locked files that cannot be removed, do the following:
>> 
>> 1. Go to Launchpad, Utilities folder, open Activity Monitor.
>> 
>> 2. Select the process you want to quit.
>> 
>> 
>> 
>> 3. Click on Force Quit button.
>> 
>> 4. You may now delete or remove locked files that belongs to 
>> Search.pitchofcase.com.
>> 
>> Step 3: Scan the System with Adware Removal Tool for Mac
>> 
>> 1. Download Malwarebytes Anti-malware for Mac from this link:
>> 
>> Click here to download MBAM for Mac (this will open a new window)
>> 
>> 2. Run Malwarebytes Anti-malware for Mac. It will check for updates and 
>> download if most recent version is available. This is necessary in finding 
>> recent malware threats including Search.pitchofcase.com.
>> 
>> 3. If it prompts to close all running web browser, please do so. Thus, we 
>> advise you to PRINT 

Re: iMac Stuck on loading screen

[Ronda Brown]

Hello Walter,

Step 1: Remove Browser Extensions that belongs to Search.pitchofcase.com

1. Locate the add-on or extension that is relevant to the adware. To do this, 
please follow the following depending on affected browser.

Safari – Choose Preferences from the Safari menu, then click the Extensions 
icon. This will open a window showing all installed extensions.

Step 2: Delete Malicious Files that have installed Search.pitchofcase.com

1. Select and copy the string below to your Clipboard by pressing Command + C 
on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder…

3. Press Command + V on your keyboard to paste the copied string. Press Return 
to go to the said folder.

4. You will now see a folder named LaunchAgents. Take note of the following 
files inside the folder:

unknown.download.plist
unknown.ltvbit.plist
unknown.update.plist
The term unknown is just a representation of the actual malware name. It is 
normally an unfamiliar file name such as the following:

– Pitchofcase, InstallMac, Manroling, Genieo, Inkeeper, Software Updater

If you cannot find the specified file, please look for any unfamiliar or 
suspicious entries. It may be the one causing the Search.pitchofcase.com to be 
present on your Mac. Arranging all items to see the most latest ones may also 
help you identify recently installed unfamiliar files. Please press Option + 
Command + 4 on your keyboard to arrange the application list in chronological 
order.



Important: Take note of all the suspicious files as you may also delete the 
same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the 
following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag 
them to the Trash.

Optional: For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.



3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to 
Search.pitchofcase.com.

Step 3: Scan the System with Adware Removal Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

Click here to download MBAM for Mac (this will open a new window)

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and 
download if most recent version is available. This is necessary in finding 
recent malware threats including Search.pitchofcase.com.

3. If it prompts to close all running web browser, please do so. Thus, we 
advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start 
scanning your Mac computer.

Walter, Best to Go Here: - read, print and follow all the instructions;
https://malwarefixes.com/remove-search-pitchofcase-com-mac-os/

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 27 May 2018, at 1:11 pm, FW  wrote:
> 
> Good morning all,
> 
> I’m looking for help to solve my problem with the iMac (10.13.4) booting 
> approx. 60% then it’s stuck.
> I have shut it down and tried to boot in Safe mode which worked. (is in safe 
> mode now).
> Also launched into recovery mode (Command+R) and tried Repair disc which it 
> did and reported “Operation successful”.
> Looked at the list of applications and found one that was installed 
> yesterday: PITCHOFCASE.
> After reading on the net it sounds like it’s a Bitchofcase ?
> Tried some of the suggestions on the net to find and remove unwanted 
> Pitchofcase files.
> Checked extensions in Safari preferences, but only 1Password is listed.
> Tried to open Malwarebytes but it was: "Background service is offline”.
> Removed Malwarebytes and reinstalled it, scanned it, it came up with a clean 
> scan but looking under Quarantine
> it had quarantined 5 Pitchofcase files which I trashed within Malwarebytes. 
> Emptied trash.
> Tried a normal restart but nothing has changed - it won’t go further than 60%.
> Now back in safe mode.
> Also searched in WAMUG archives for that problem but did not really find 
> anything.
> Tried to open 1Password, it jumps around and talks about a vulnerability 
> problem and change password.
> Tried to open iPhoto, the pictures are all black.
> iTunes opens but no sound, I guess because I’m in safe mode.
> I have the option of reinstalling the system from the Superduper clone.
> 
> Looking for any suggestions.
> 
> Thanks
> Walter
> 
> 
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TEST PLEASE IGNORE!

[Ronda Brown]

TEST PLEASE IGNORE!

 Ronni Brown’s iPad Pro 12.9-inch 256GB 

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Re: MacBook failing or not?

[Ronda Brown]

Hi Peter,

Have you run Apple Hardware Test (AHT) on Tim’s MacBook Pro?

Apple Hardware Test (AHT) contains a suite of diagnostics that test the 
hardware of your Mac.
After isolating an issue on your Mac to a probable hardware issue, you can use 
Apple Hardware Test to help determine which hardware component might be causing 
the issue.
.How to use Apple Hardware Test
Disconnect all external devices except keyboard, mouse, display, Ethernet 
connection (if applicable), and connection to AC power. Apple Hardware Test 
might display an error message if you don't disconnect all other devices. 
Make sure that your Mac is on a hard, flat, stable, well-ventilated work 
surface.
Shut down your Mac.
Turn on your Mac, then immediately press and hold the D key on your keyboard. 
Keep holding the D key until you see the Apple Hardware Test icon:
Select your language and click the right arrow. If you aren't using a mouse, 
you can use the up and down arrows to select a language, then press the Return 
key.
To begin testing, click the Test button, press T, or press Return. Optionally 
select "Perform extended testing" before beginning the test. This performs a 
more thorough test that takes longer to complete.
When the test is complete, review your test results in the lower-right section 
of the window.
To quit Apple Hardware Test, click Restart or Shut Down at the bottom of the 
window.
https://support.apple.com/en-au/HT201257

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 20 May 2018, at 7:17 pm, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> HI ROnni, thanks for that, but the problem i have is that Tim’s MBP is 
> completely unresponsive so I cannot even get into it to disable the SMC Fan 
> control he installed to then create a backup with that not in place. So I am 
> stuck with the backup I have.  I really am unsire of the next step, I will 
> persevere with the current MBP now but I think I am wasting my time. All that 
> happens is the screen remains black and the fan starts up, nothing to show. I 
> think it is rooted. Maybe there is a command I can hold upon hitting the 
> start button but I try “Shift” and “Command R” and nothing really results 
> from it.
> 
> Regards
> 
> 
> Pete
> 
>> On 20 May 2018, at 6:52 pm, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Peter,
>> I would be careful about restoring from backup until you can completely 
>> uninstall the smcFanControl then do a backup & restore from the new backup.
>> 
>> Apple and we consultants don’t recommend users to control the fan speed by 
>> any 3rd party utility, it’s better to let your Mac set the fan speed as it 
>> wants. smcFanControl is not a necessary app for your Mac.
>> It installs many files throughout the system which need to be deleted as 
>> well as the app!
>> If you think you just drag smcFanControl to the trash & think removal is 
>> complete, then you’re wrong. That won’t remove the supportive files, cache 
>> files & other associated items it created during the setup and daily usage. 
>> To thoroughly ‘Delete smcFanControl, it is necessary to delete the remaining 
>> components scattered around the system.
>> 
>> Regards,
>> Ronni
>> 
>> Sent from Ronni's iPhone 7 Plus
>> 
>>> On 20 May 2018, at 5:56 pm, Peter Crisp <petercr...@westnet.com.au> wrote:
>>> 
>>> Hi ROnni, yes I have just got back from Gin Gin I had to collect one son 
>>> from Coolup as well so lots of driving today from Mandurah.
>>> 
>>> I am getting you WAMUG mails from WAMUG and I also do see them at the link 
>>> you sent too. Not sure what’s going on your end but it all looks ok from 
>>> the ‘outside’. 
>>> 
>>> I’ve just got back home now so James is rerunning the second half for me 
>>> but I was listening on the radio and I heard Darling was having a cracker.
>>> 
>>> I am looking further into Tims MBP tponoight too, I am not hopeful. I think 
>>> I will be buying another SSD to replace and then restore from backup. But 
>>> fingers crossed. He needs it for school so I gotta do it quickly. I think 
>>> tonight it wont be sorted.
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> 
>>>> On 20 May 2018, at 5:50 pm, Ronda Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Peter,
>>>> 
>>>> That was a great game to watch the Eagles are flying high!
>>>> Darling was absolutely brilliant... I thought his kicking leg would fall 
>>>> off in the final quarter! 
>>>> The whole team played together, very slick and accurate passing eith

Re: MacBook failing or not?

[Ronda Brown]

Hi Peter,
I’m not receiving any WAMUG emails??
I checked the wamug archives and have copied & pasted my 1st reply I sent and 
your response to it below what I now suggest you try... if you are able to...

First, quit smcFanControl in the Menu Bar
Then as the smcFanControl application is not in Applications but in Downloads,
Delete the smcFanControl Folder in Downloads.
Then, reset the SMC

Reset the SMC
The SMC (System Management Controller) stores crucial settings, a circuit that 
deals with Power management, temperature monitoring and Fan Control, status 
lights, keyboard backlights, and a few other components. If your SMC becomes 
confused, you could experience problems like excessive fan noise, slow 
performance even though Activity Monitor doesn’t show the CPU being overtaxed, 
apps take forever to launch, batteries that don’t charge correctly, problems 
with sleep or wake, and so on.

If the battery is non-removable:
1. Choose Apple Menu > Shutdown

2. After your  ac shuts down, Press Shift-Control-Option on the Left side of 
the built-in Keyboard, then Press the power button at the same time.
Hold these keys and the Power Button for 10 seconds

3. Release all keys

4. Press the power button again to turn on your Mac.

Regards,
Ronni

==
Hi Ronni, 
after confirming the backup had completed and while I was out, my son took the 
Macbook to use and eventually it stopped again, black screen and fan whirring 
at full speed. I read your previous response and did that. 
A whole bunch of unintelligible (to me) DOS like information. I scanned over it 
and didn’t see anything I could interpret usefully. In any case it took me 
eventually to the login screen. 
My suspicion, following your previous email was that the issue was the SMC Fan 
Control third party app he had installed about 2 weeks back. So once I got in, 
I located it in the Downloads folder and Moved to Trash (I think the app was 
running from the Downlaods folder and not the Applications folder). 
Then upon emptying the Trash can - but not concluding that event, the screen 
went black. I still think it was that app that was the cause of all this. Now, 
the Safe Mode (or Safe/Verbose Mode) boot attempts do nothing but start the fan 
up and screen black.
I’m leaving it for now as I am unsure what to do next.
 Regards Pete 

 > On 19 May 2018, at 2:22 pm, Ronni Brown  wrote: > > Hi Peter, 
 > > > I would have suggested you had first tried to startup in Safe Mode / 
 > Verbose > Mode. > To get some feedback about what's happening, you choose to 
 > start up while > holding down Shift, Command and V: that enters both Safe 
 > Boot and Verbose > Mode, which spits out some messages about what Safe Boot 
 > is actually trying > to do as it goes. > > Using Safe Mode can help you 
 > resolve issues that are stopping your Mac from > starting up, or any issues 
 > related to your startup disk. > If a problem you’ve been having doesn’t 
 > occur when you boot to safe mode then > it’s a safe bet it’s related to a 
 > problematic kernel extension (perhaps > faulty hardware that kernel 
 > extension accesses), or – and this is more likely > – it’s related to a 
 > third-party app or service configured to start with macOS. 

> > Cheers, > Ronni > 
 > 13-inch MacBook Air (April 2014) > 1.7GHz Dual-Core Intel Core i7, Turbo 
 > Boost to 3.3GHz > 8GB 1600MHz LPDDR3 SDRAM > 512GB PCIe-based Flash Storage 
 > > > macOS High Sierra 10.13.4 >

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 19 May 2018, at 11:43 am, Peter Crisp  wrote:
> 
> HI there, this morning my sons MacBook Pro (late 2011 500GB HDD - Yosemite) 
> was not booting up after many attempts. The progress bar at boot up would not 
> commence progressing. I read a few Google tips and figured I would try 
> Recovery mode which I did then with Disk Utility did a Verify Disk test. It 
> indicated some errors and “needs repair”. I pressed the Repair Disk button 
> and left it to itself and that indicated the repair was successful. Then I 
> selected Reboot on Startup disk which also succeeded. I did need to log into 
> iCloud again which wasn’t necessarily a surprise. So it all seems fine now 
> but I wonder is this the start of a failing HDD? He has a Time Capsule Backup 
> which hadn’t backed up for a couple of weeks (my kids insist on slamming the 
> lid of the MBP shut when they walk away which interrupts the backup so it 
> doesn’t ever get a chance to complete unless I intervene!!). 
> 
> So backup is completing now. 
> 
> With my other son James a couple of years back I successfully replaced his 
> internal 500GB HDD with a 250GB SSD (supplemented with a 1TB external for 
> Photos and iTunes libraries) and upgrade to 8GB RAM Because it was very slow. 
> It all worked fine just slow. This sorted it completely and now a very fast 
> 2011 MBP.
> 
> Should I do the same for Tim’s MBP?
> 
> Regards
> 
> 
> Pete
> -- The WA Macintosh User Group 

Re: Take Control Series New Release

[Ronda Brown]

Yes Marcus,
I have probably every book Joe Kissell has written.
And his just released Take Control of Apple Mail is very helpful as always.
I have had personal email contact with him over the years.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 16 May 2018, at 5:34 pm, Marcus Harris  wrote:
> 
> Hi WAMUGers,
> For those interested, Take Control publisher Joe Kissell has written more 
> than 60 books about technology, including many popular Take Control books. He 
> also runs Interesting Thing of the Day and is a contributing editor of 
> TidBITS and a senior contributor to Macworld.
>  
> He sent me this email.
>   
>  
>   
> I’ve just updated my book Take Control of Apple Mail to its fourth edition, 
> which now covers Mail in High Sierra, Sierra, and iOS 11. Among the hundreds 
> of changes in the new edition are descriptions of the current workings of 
> gestures, addressing, Markup, Handoff, and many other features. It also has 
> updated recommendations for third-party plugins; helpful hints for filtering 
> and finding messages; instructions for backing up, restoring, and importing 
> email; suggestions for making attachments work better (both as sender and 
> recipient), and updated troubleshooting tips. And it has has greatly expanded 
> coverage of using Apple Mail on an iPhone or iPad.
> 
> I’m certainly not involved with Joe but I do buy his E books. They usually 
> cost about $20 each.
> You might like to check out the website
> 
> https://www.takecontrolbooks.com
> 
> 
> 
> Marcus
> Marcus Harris
> P.O. Box 7135
> Shenton Park
> Western Australia 6008
> Australia
> Cryptodome Pty Ltd
> cryptodo...@me.com
> Mob: +61 (0) 417965618
> 
> 
> 
> 
> 
> 
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Re: Download photos from Samsung Galaxy phone to iMac

[Ronda Brown]

Hi Alan,

Have you tried ‘Airmore’ File Transfer?
https://play.google.com/store/apps/details?id=com.airmore=en

Official Website:  https://airmore.com/

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 15 May 2018, at 9:43 pm, Alan Smith  wrote:
> 
> I cannot transfer photos from a 2017 Samsung Galaxy A7 mobile phone to my 
> late 2012 iMac.  This is the first attempt at downloading, so I don’t know if 
> it is High Sierra thing.
> 
> Any ideas for resolving the problem?
> 
> The Galaxy A7 has not got a SIM card and has only been used as a camera in 
> recent months. Most phone “features" have been turned off.
> 
> I’ve installed Android File Transfer (AFT) app vers 1.0.11 (64 bit) but get 
> the message “Could not connect to device”.  This app is suggested in the 
> Apple Support KB article HT205063 which provides a link to the Android 
> website for downloading.  
> 
> The Samsung website recommendation is to use either the AFT app or Samsung 
> Smart Switch.  I downloaded the SSS app vers 4.1.1 but macOS gives an alert 
> that the app is “not optimised”.  This app is 32 bit and didn’t work either.
> 
> Cheers
> Alan
> 
> iMac 13,2 (27 inch, late 2012), macOS High Sierra 10.13.4.
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Re: Search engine!

[Ronda Brown]

I meant to also add that security update 2018-001 is the latest and correct 
update!
The number does not relate to the date it was released April 24, 2018

>> I have to say I was puzzled by the 2018-001 number because it is already May 
>> and there must have been previous security updates, or is that wrong?

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 14 May 2018, at 4:53 pm, Ronni Brown  wrote:
> 
> Hi Pat,
> 
> You might have installed some malware as Alan has suggested. Especially if 
> you haven’t got Firewall turned ON in your System Preferences > Security & 
> Privacy > Firewall.
> 
> 
> Go here: https://www.malwarebytes.com/pricing/?
> and download the Mac ‘Free’ version - by click on ‘DOWNLOAD NOW’
> 
> You can download the "Malwarebytes-For-Mac-User-Guide.pdf” here: 
> https://support.malwarebytes.com/docs/DOC-1883
> 
> 1. Install Malwarebytes.app version 3.3 then run a Scan by click on - 
> StartScan (which initiates a Threat Scan).
> 2. Let us know the results please.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.4
> 
>> On 14 May 2018, at 11:13 am, Alan Smith  wrote:
>> 
>> Hi Pat
>> 
>> The “genieo” malware from a few years back gave similar symptoms.  Other 
>> more knowledgeable members could perhaps give guidance on detecting and 
>> removing malware.  Perhaps worth following up.
>> 
>> Cheers
>> Alan
>> 
>>> On 14 May 2018, at 10:37 am, Pat  wrote:
>>> 
>>> Hi, Daniel,
>>> 
>>> Thanks for your reply, but I still haven’t been able to change away from 
>>> the pernicious Bing. Clicking on the magnifying glass does nothing. On the 
>>> Safari Preferences Search tab, trying to change Bing to anything else is 
>>> futile.  I attach a screen shot of the Safari General Preference tab.  It 
>>> differs from the screen shot that Peter Faulks sent (thanks, Peter) in that 
>>> my list does not contain a Default search engine. I am convinced that these 
>>> changes are the result of the Security 2018-001 update. I have to say I was 
>>> puzzled by the 2018-001 number because it is already May and there must 
>>> have been previous security updates, or is that wrong?
>>> 
>>> Cheers,
>>> Pat
>>> 
>>> 
>>> 
 On 13 May 2018, at 12:48, Daniel Kerr  wrote:
 
 Another way to also change it. When you have a “blank” page open (and you 
 can see the line “Search or enter website name”, if you click on the 
 search magnifying glass thing to the left of this, you’ll get a drop down 
 menu. You can change here.
 Otherwise it’s Safari menu - Preferences - Search.
 “Search engine”. Then choose from the drop down menu you want.
 
 Some times websites will change the search for you (or ask you if you want 
 to go to this page, without you realising it’s meaning it’s going to 
 change it.
 And some software can also ask if you want to change it as well, as part 
 of the install of the software. Malware can also do it as well sometimes - 
 though normally won’t change it to Bing, it will change it some other 
 weird search engine or “tracking” website.
 
 Kind regards
 Daniel
 
 Sent from my iPhone 7
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: 
 Web:   
 
>> On 13 May 2018, at 11:14 am, Pat  wrote:
>> 
>> I have just discovered that my choice of search engine has been 
>> corrupted: I was using Duck Duck Go. And now I discover that it has been 
>> surreptitiously replaced by Bing and I haven’t been able to change it 
>> back.  I don’t like this at all!  Who  made this decision? No one asked 
>> my permission. And why can’t I change back?
>> 
>> Grrr!
>> Pat
>> Mac Pro, running OS 10.13.4
> 
> 
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Re: Strange redirection has blocked Gumtree access ?

[Ronda Brown]

;>>>>>> 4. It then starts to Prepare your library to transition to Photos.
>>>>>>> Your old photo libraries will stay on your Mac if you decide you want 
>>>>>>> to use iPhoto or Aperture (because it is more for Professional 
>>>>>>> photographers & has more powerful editing tools and built-in support 
>>>>>>> for external editors).
>>>>>>> However, if you make any changes in those libraries, they will NOT 
>>>>>>> automatically sync over to your new Photos Library As I mentioned 
>>>>>>> in my previous email below.
>>>>>>> 
>>>>>>> Most of the data from iPhoto and Aperture will transfer to the Photos 
>>>>>>> app. Faces is still the same. Also, if you were using star ratings, 
>>>>>>> flags and color labels in iPhoto & Aperture, they are still around in 
>>>>>>> Photos, but they are now Keywords and assigned to the photos. You'll 
>>>>>>> notice your Events from your previous photo library is organised 
>>>>>>> alongside albums in the new Photos app preserving your organisation.
>>>>>>> 
>>>>>>> Hopefully this email and my previous emails to the list will help clear 
>>>>>>> any confusion.
>>>>>>> 
>>>>>>> On my own Macs and my clients Macs the transition has gone very 
>>>>>>> smoothly and easy without any issues at all.
>>>>>>> 
>>>>>>> Cheers,
>>>>>>> Ronni
>>>>>>> 
>>>>>>> 13-inch MacBook Air (April 2014)
>>>>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>>>>>> 8GB 1600MHz LPDDR3 SDRAM
>>>>>>> 512GB PCIe-based Flash Storage
>>>>>>> 
>>>>>>> macOS High Sierra 10.13.4
>>>>>>> 
>>>>>>> 
>>>>>>>> On 8 May 2018, at 7:41 pm, Peter Crisp <petercr...@westnet.com.au> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> Hi Stephen, my recollection of the upgrade from iPhoto to Photos is 
>>>>>>>> commenced when the User selects Photos for the first time after the 
>>>>>>>> OSX upgrade. The on screen questions will be self explanatory from 
>>>>>>>> there. 
>>>>>>>> 
>>>>>>>> Regards
>>>>>>>> 
>>>>>>>> 
>>>>>>>> Pete
>>>>>>>> 
>>>>>>>>> On 8 May 2018, at 6:22 pm, Stephen Chape <chap...@bigpond.com> wrote:
>>>>>>>>> 
>>>>>>>>> Thank you once again Ronni.
>>>>>>>>> 
>>>>>>>>> I visited my daughter today and carried out your suggestions.
>>>>>>>>> All works perfectly now.
>>>>>>>>> I reckon the crucial thing was removing Gumtree data.
>>>>>>>>> 
>>>>>>>>> However whilst I was there I noticed she had upgraded to High Sierra 
>>>>>>>>> 3 days ago.
>>>>>>>>> I had previously advised her not to do this because her iMac is 2010 
>>>>>>>>> and her internet speed is terrible.
>>>>>>>>> I asked her about it and she said “might have been something I 
>>>>>>>>> clicked on”.
>>>>>>>>> 
>>>>>>>>> But I noticed that she still had iPhoto in the Dock.
>>>>>>>>> When I clicked on iPhoto it was not able to find the Library.
>>>>>>>>> So I looked for Photos in the Applications folder …. NOT THERE !
>>>>>>>>> 
>>>>>>>>> Shouldn’t the upgrade have installed Photos and replaced iPhoto ?
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>>> On 4 May 2018, at 1:24 pm, Ronni Brown <ro...@mac.com> wrote:
>>>>>>>>>> 
>>>>>>>>>> Hi Stephen,
>>>>>>>>>> 
>>>>>>>>>> Bit of a tricky issue, especially when none of us are experiencing 
>>>>>>>>>>

Re: Software to edit PDF files

[Ronda Brown]

Hi Philippe,

Another one worth checking out is ‘PDFelement 6 for Mac’ it has a discount 
price at the moment... save 20%
“Can't edit PDF on Mac? Looking for a cost-efficient PDF Editor to edit PDF on 
Mac? Do you think that Adobe Acrobat DC or Adobe Acrobat X Pro for Mac are too 
expensive for users? Here is good news for you: you can save money to edit PDF 
on Mac vastly. So, how to edit PDF on Mac? If you don't want to choose the 
expensive Adobe Acrobat software, you can choose a much more economic PDF 
editor - PDFelement 6 for Mac to help you edit PDF on macOS  Yosemite, El 
Capitan, Sierra, and High Sierra with the same features.”

https://pdf.wondershare.com/pdf-editor-mac/how-to-edit-pdf-on-mac.html

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 7 May 2018, at 4:10 pm, Philippe Chaperon  wrote:
> 
> Hi John, 
> 
> Thanks for the suggestion John, indeed reading on it I is a powerful 
> application which will do what I need and much, much more, and this is 
> reflected by its price.  Unfortunately it would not be worth me spending the 
> $190.00 for a one-off use, and sadly its PDFpen 10 it also quite expensive at 
> $119.99. I have no doubt that for the serious user they are worth the expense 
> though. 
> 
> I am experimenting with Preview at the moment and will see if this can do the 
> trick. Another venue would be to hire Adobe’s PDF-editing application for one 
> month, do the job and leave it at that!
> 
> Thanks John & Best Regards,
> 
> Philippe C
> 
> On 7 May 2018, at 11:44 am, John Thompson  wrote:
> 
> Hi Phillipe,
> 
> I find PDFpenPro does a very good job with editing PDF files.  Works well 
> with on-line files and the like.
> 
> Rgards
> 
> John Thompson
> 
> 
> 
>> On 6 May 2018, at 5:45 pm, Philippe Chaperon  wrote:
>> 
>> Great help Brian, many thanks again. 
>> 
>> P.S. Indeed Peter H. has shown us many useful tricks throughout the years, 
>> which I did notice when I used to attend the WAMUG meetings in the past. At 
>> one of the meeting years and years ago Peter gave us a demo of Graphic 
>> Converter and so convinced and ‘converted’ was I that I have purchased it 
>> and been using it ever since. Have kept it updated to its latest version 
>> being V10.6 due to it being so stable and so very easy to use!  
>> 
>> Must make the effort and attend the monthly meetings again as I am missing 
>> out on a lot of goodies. 
>> 
>> Take care Brian, 
>> 
>> Philippe 
>> 
>> On 6 May 2018, at 5:31 pm, Brian Risbey  wrote:
>> 
>> 
>> Thank you Philippe
>> 
>> Yes, Word can work!
>> 
>> Just be aware that sometimes a pdf is just an image/ photo and can’t be 
>> copied and pasted use the text select tool from the menu… and,
>> Peter h showed us how to use 
>> 
>> 
>> Brian
>> 
>> 
>> On 6 May 2018, at 16:16, Philippe Chaperon  wrote:
>> 
>> Hi Brian, 
>> 
>> Thank you for that suggestion and will try using Review first. 
>> 
>> I just leaned that Word will open the PDF file, allow editing and addition 
>> of some graphics and then new file can be ‘printed to PDF’ or my choosing 
>> the ‘Print’ command then choose the save as .pdf. I will fall back on the 
>> Word option if Review is not doing what I need. 
>> 
>> Many thanks again. 
>> 
>> Best Regards,
>> 
>> Philippe C
>> 
>> 
>> On 6 May 2018, at 11:28 am, Brian Risbey  wrote:
>> 
>> Hello Philippe
>> 
>> Doesn’t Review do it?
>> 
>> 
>> On some pdfs you can make adjustments.
>> 
>> Brian
>> 
>> 
>> 
>> On 6 May 2018, at 11:26, Philippe Chaperon  wrote:
>> 
>> 
>> Good morning dear WAMUG’ers, 
>> 
>> Can someone please recommend a ‘cheapish’ applications to allow me to edit a 
>> PDF file? As I need to edit pdf files very rarely I am trying not to have to 
>> go with Adobe which I suspect have all their applications on a subscription 
>> basis and would be fairly expensive. 
>> 
>> Ease of use and reliability is important in view of the urgency. 
>> 
>> Many thanks for any suggestions you may have. 
>> 
>> Best Regards, 
>> 
>> Philippe Chaperon
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Re: Archive of Pondini Time Machine tutorials

[Ronda Brown]

http://www.baligu.com/pondini/TM/Home.html

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 4 May 2018, at 8:04 pm, Alan Smith  wrote:
> 
> The website archive.is holds webpage items from pondini.org (which has now 
> closed).
> 
> The link to Pondini articles is http://archive.is/6e4EU
> 
> The website header has a “download.zip” link.  It would be nice if this is a 
> compressed file of all the articles by James Pond.  But the file is only 8KB 
> and I can’t open it.
> 
> Does anyone know if the complete works are available for download?  And what 
> is in the download.zip file?
> 
> Cheers
> Alan
> 
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Re: computer shutting down

[Ronda Brown]

Hello Rosemary,

I noticed this in the Panic Report and I’m wondering if this could be causing 
the problem? 
loaded kexts:
com.Cycling74.driver.Soundflower
—-
As of 2014, Cycling '74 is no longer developing or supporting Soundflower.
A google search shows people have experienced problems with this kext.



Cheers,

Ronni

  Ronni Brown’s iPad Pro 12.9-inch 256GB


> On 4 May 2018, at 10:36 am, Rosemary Spark  wrote:
> 
> Hi There,
> My 7 month old Macbook Pro has started shutting down.
>  It doesn't matter what I'm using Chrome, Pages, Photos the computer just 
> shuts down with no reason I can see.
> 
> Below is a copy of the report it says to send to Apple. I took it to the 
> Genius Bar and the woman said there's no problem when they did a system 
> diagnosis.
> 
> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
> Processor 3.1 GHz Intel Core i5
> Memory 8 GB 2133 MHz LPDDR3
> 
> Anyone any ideas?
> 
> 
> Anonymous UUID:   52AE2DAF-A83F-E67D-DE08-119B3C91E884
> 
> Fri May  4 10:30:06 2018
> 
> *** Panic Report ***
> panic(cpu 0 caller 0xff801585fec0): "Invalid queue element linkage for 
> 0xff813174efc0: next 0xff813174dfc0 next->prev 0xe51d889cd3a3 
> prev 0xff8131755fc0 prev->next 
> 0xff813174efc0"@/BuildRoot/Library/Caches/com.apple.xbs/Binaries/xnu/install/TempContent/Objects/EXPORT_HDRS/osfmk/kern/queue.h:245
> Backtrace (CPU 0), Frame : Return Address
> 0xff81279fba80 : 0xff801526e166 
> 0xff81279fbad0 : 0xff8015396714 
> 0xff81279fbb10 : 0xff8015388a00 
> 0xff81279fbb90 : 0xff8015220180 
> 0xff81279fbbb0 : 0xff801526dbdc 
> 0xff81279fbce0 : 0xff801526d99c 
> 0xff81279fbd40 : 0xff801585fec0 
> 0xff81279fbd90 : 0xff80158a0224 
> 0xff81279fbdf0 : 0xff7f9776610c 
> 0xff81279fbe20 : 0xff7f97761ee9 
> 0xff81279fbe50 : 0xff7f977626c9 
> 0xff81279fbe70 : 0xff8015814c73 
> 0xff81279fbea0 : 0xff8015814a76 
> 0xff81279fbec0 : 0xff8015833fac 
> 0xff81279fbee0 : 0xff801586facc 
> 0xff81279fbf60 : 0xff80158796d7 
> 0xff81279fbfa0 : 0xff801521f4f7 
>   Kernel Extensions in backtrace:
>  
> com.apple.iokit.IOUSBMassStorageDriver(140.50.3)[3F525812-E267-323A-B8F8-B9E1D9B7AAE7]@0xff7f97753000->0xff7f9777
> dependency: 
> com.apple.iokit.IOUSBHostFamily(1.2)[20A97E20-AEA3-329A-A36A-2360BCB0AD34]@0xff7f960e8000
> dependency: 
> com.apple.iokit.IOStorageFamily(2.1)[F27A8A2A-6662-3608-83BD-415037509E01]@0xff7f95d52000
> dependency: 
> com.apple.iokit.IOSCSIArchitectureModelFamily(404.30.2)[4734E6C9-B881-32C8-BE1F-4D9848A52895]@0xff7f95a4b000
> 
> BSD process name corresponding to current thread: kernel_task
> 
> Mac OS version:
> 17E199
> 
> Kernel version:
> Darwin Kernel Version 17.5.0: Mon Mar  5 22:24:32 PST 2018; 
> root:xnu-4570.51.1~1/RELEASE_X86_64
> Kernel UUID: 1B55340B-0B14-3026-8A47-1E139DB63DA3
> Kernel slide: 0x1500
> Kernel text base: 0xff801520
> __HIB  text base: 0xff801510
> System model name: MacBookPro14,2 (Mac-CAD6701F7CEA0921)
> 
> System uptime in nanoseconds: 733254624499
> last loaded kext at 247601259443: com.apple.filesystems.msdosfs   1.10 
> (addr 0xff7f98716000, size 69632)
> last unloaded kext at 308569096364: com.apple.filesystems.msdosfs 1.10 
> (addr 0xff7f98716000, size 61440)
> loaded kexts:
> com.Cycling74.driver.Soundflower  2
> com.samsung.portablessd.driver1.5.02
> com.apple.filesystems.smbfs   3.2.2
> com.apple.driver.AGPM 110.23.33
> com.apple.driver.ApplePlatformEnabler 2.7.0d0
> com.apple.driver.X86PlatformShim  1.0.0
> com.apple.filesystems.autofs  3.0
> com.apple.driver.AppleUpstreamUserClient  3.6.5
> com.apple.driver.AudioAUUC1.70
> com.apple.driver.AppleGraphicsDevicePolicy3.18.48
> com.apple.driver.AppleHDA 281.51
> com.apple.AGDCPluginDisplayMetrics3.18.48
> com.apple.driver.AppleHV  1
> com.apple.iokit.IOUserEthernet1.0.1
> com.apple.driver.AppleHIDALSService   1
> com.apple.driver.AppleBacklight   170.12.6
> com.apple.iokit.IOBluetoothSerialManager  6.0.5f3
> com.apple.driver.AppleIntelKBLGraphics10.3.2
> com.apple.driver.AppleIntelPCHPMC 2.0.1
> com.apple.driver.AppleOSXWatchdog 1
> com.apple.driver.pmtelemetry  1
> com.apple.Dont_Steal_Mac_OS_X 7.0.0
> com.apple.driver.eficheck 1
> com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.2
> com.apple.driver.AppleEmbeddedOSSupportHost   1
> com.apple.driver.AppleIntelSlowAdaptiveClocking   4.0.0
> com.apple.driver.AppleMCCSControl 1.5.4
> com.apple.driver.AppleThunderboltIP   3.1.1
> com.apple.filesystems.apfs748.51.0
> com.apple.filesystems.hfs.kext407.50.6
> com.apple.AppleFSCompression.AppleFSCompressionTypeDataless   1.0.0d1
> com.apple.BootCache   40
> 

Re: Time Machine Verification failed

[Ronda Brown]

Hi Allan,

With a network drive, Time Machine doesn’t just copy files to the drive itself, 
but rather to a sparseimage, which is a kind of disk image that is expandable.

The Time Capsule /Time Machine usually run verification automatically, once a 
month.  You can also run it manually, by holding the Alt/Option key while 
selecting the Time Machine icon in your Menubar and selecting Verify Backups.

If you double-click the sparsebundle you get a ‘Time Machine Backups’ volume 
and if you double-click that you get the ‘Backups.backupdb’ folder.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 4 May 2018, at 11:46 am, Alan Smith  wrote:
> 
> Thread re-opened to add a new learning - -
> 
> Time Machine only does “verification” of data on a network drive (such as 
> Time Capsule).  I assume this means sparse bundle backups.
> 
> TM backups on local drives (internal or external) have the manual "verify 
> now” option greyed out.  I assume this is the backups.backupdb file format.
> 
> Alan
> 
>> On 2 May 2018, at 10:32 am, Alan Smith  wrote:
>> 
>> To close off this thread and create a log as a memory tickler for next time 
>> - -.
>> 
>> TM Sparse bundle version:  After failed verification all history is lost and 
>> a new backup created.  If the history is valuable then editing of the sparse 
>> bundle may be warranted. I understand it is possible but it is not simple.  
>> I didn’t save the corrupted file.
>> 
>> TM Backups.backupdb version: Data looks as if it could be easily edited to 
>> remove single or multiple days. I did not investigate the process for doing 
>> this.
>> 
>> Alan
>> 
>> 
>>> On 29 Apr 2018, at 11:12 pm, Alan Smith  wrote:
>>> 
>>> I run duplicate Time Machine backups, one to a local drive and the other 
>>> (sparse bundle format) to the Time capsule network drive.  I got a screen 
>>> notification to the effect that verification had failed and TM needed to 
>>> create a new backup. I clicked on the “tell me again tomorrow” button.  It 
>>> seems that verification happens when the daily, weekly and monthly 
>>> consolidation is done.
>>> 
>>> Do I lose the complete backup history by accepting the notification 
>>> tomorrow?  Can I manually delete the backup data between 26-29 April (or 
>>> the combined weekly or monthly file) and retain earlier history?   While TM 
>>> was “off” for most of those days, some backups were created during my 
>>> repair and restoration (ongoing!) work in readiness for installing High 
>>> Sierra.  If all data is lost then it would be more convenient to manually 
>>> delete the sparse bundle and create a brand new backup when I have time.  
>>> It’s not worth the effort to try repairing the sparse bundle.
>>> 
>>> I haven’t tempted fate by running a manual verification on the second TM 
>>> backup which creates backups.backupdb files.
>>> 
>>> Cheers
>>> Alan
>>>   iMac late 2009, OSX 10.9.5 Mavericks.
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Re: High Sierra Endless Loop Download

[Ronda Brown]

erhaps the same area.
>> 
>> 2. Apple Hardware Test via original install cd returned a 4 MEM error. I 
>> located and removed the faulty Amicroe 4 GB RAM module.  2009 Mac now 
>> reduced to 8 GB of RAM. 
>> 
>> I have not pursued or made web searches for clues on the new behaviour. My 
>> internet access completely failed around 9:00 am.  This since returned but 
>> no iiNet network status entry to explain it.  
>> 
>> Hope this sheds some light on things. 
>> 
>> Cheers
>> Alan
>> 
>> 
>>> On 29 Apr 2018, at 12:02 pm, Ronda Brown <ro...@mac.com> wrote:
>>> 
>>> Hi Alan,
>>> Spotlight takes quite a long time as it has to Reindex the drive.
>>> Also when it has finished.
>>> Check your hard drive do a Repair in Disk Utility. Just use Disk Utility on 
>>> the iMac to Repair the drive, might be a couple of ‘niggles’ need repairing 
>>> on the Drive.
>>> 
>>> Cheers 
>>> Ronni
>>> 
>>> Sent from Ronni's iPhone 7 Plus
>>> 
>>>> On 29 Apr 2018, at 10:43 am, Alan Smith <sma...@iinet.net.au> wrote:
>>>> 
>>>> Hi Ronni
>>>> 
>>>> An update, just for information.
>>>> 
>>>> Couldn’t resist getting on with the job.  I  did a complete restoration 
>>>> from the SuperDuper bootable backup. There was a problem.
>>>> 
>>>> Very slow on restarting first time after Restore.   Not all menu bar app 
>>>> icons had loaded.  I allowed a few minutes but no progress.  I started a 
>>>> song in iTunes and it worked - for about one minute, then the system 
>>>> crashed.  “Your computer was restarted because of a problem”.  The problem 
>>>> report of the panic showed BSD process was mds.  Comment was “a freed zone 
>>>> element has been modified: expected (x)  but found (y) etc”.  So probably 
>>>> just a Spotlight indexing issue. 
>>>> 
>>>> I did an SMC reset.  Mac now looks ok, menu bar icons ok and  iTunes music 
>>>> has been playing ok for last hour.
>>>> 
>>>> I can now gradually do all the little things before I try for another High 
>>>> Sierra download.
>>>> 
>>>> Cheers
>>>> Alan
>>>> 
>>>> 
>>>>> On 28 Apr 2018, at 8:58 pm, Alan Smith <sma...@iinet.net.au> wrote:
>>>>> 
>>>>> Hi Ronni
>>>>> 
>>>>> I exclude ~/Music from TM backups because there is no need for it.  I 
>>>>> have several other copies of my iTunes music, apart from formal 
>>>>> SuperDuper backups.  On other devices I try to keep such libraries on an 
>>>>> external drive to keep the actual computer clean and mean.  The 2009 Mac 
>>>>> iTunes library also has a changing content of videos copied from my 
>>>>> master collection on an external drive.  I keep a selection of favourite 
>>>>> videos for those Apple TV times when I am immobile and the Mac mini is 
>>>>> otherwise occupied with Eye TV recording or processing.  I used to get 
>>>>> video artefacts from time to time when the more powerful 27 inch iMac had 
>>>>> to do all the work.  By the way, most of my home network is wired 
>>>>> ethernet. 
>>>>> 
>>>>> With three computers writing their Time Machine backups to one Time 
>>>>> Capsule  drive I found large backups worked but were were often delayed.  
>>>>> Time Machine backups from three computers to the equivalent Netgear 
>>>>> router were not reliably managed at all.  I bought the Netgear because 
>>>>> the Time Capsule showed early signs of failure.  In practice I run dual 
>>>>> backups for each computer using a local external drive plus  the central 
>>>>> Time Capsule.  I even run a third TM backup for the main 27 inch iMac to 
>>>>> a “network" drive on the Netgear router.  It copes with a single data 
>>>>> source without issues.  
>>>>> 
>>>>> The 2009 iMac local external dedicated Time Machine drive is a Firewire 
>>>>> 800 WD My Book Studio. This is quick and easy to use.  The SuperDuper 
>>>>> backup shares a partitioned drive with the 27 inch Mac on a Seagate 
>>>>> GoFlex drive that annoys me a bit.  It always makes lots of clunky sounds 
>>>>> whenever it is plugged in - possibly clogging up Spotlight with unwanted 
>&

Re: Strange redirection has blocked Gumtree access ?

[Ronda Brown]

But did you Clear the cache and remove cookies first?
Then Quit Safari after clearing the cache file & cookies for the gumtree 
website.

Cheers,
Ronni

Sent from Ronni's iPhone 7 Plus

> On 29 Apr 2018, at 9:44 am, Stephen Chape <chap...@bigpond.com> wrote:
> 
> Hi Ronni.
> 
> It is Safari.
> Tried Login as user.
> Tried browsing without login.
> Same result.
> 
> I think her son has Chrome installed so will try that and report back.
> 
>> On 29 Apr 2018, at 7:40 am, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Stephen,
>> 
>> What web browser is this happening on, Firefox or Safari?
>> Ask her to try access Gumtree & login on another web browser?
>> 
>> Clear the cache and remove cookies from the website that is causing the 
>> problem.
>> Your daughter would need to enter her login details again.
>> 
>> cdn.districtm.io could be associated with handling Gumtree transactions?
>> http://cdn.districtm.io.w3snoop.com/
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 28 Apr 2018, at 1:36 pm, Stephen Chape <chap...@bigpond.com> wrote:
>>> 
>>> Hi folks.
>>> 
>>> A couple of weeks ago my daughter had trouble accessing Gumtree.
>>> Did not matter if she tried to log in or just tried as a browser.
>>> 
>>> Each time she tried she was re-directed to this website: cdn.districtm.io
>>> I have no trouble using my iMac when logging in to Gumtree.
>>> I have scanned her iMac using MalwareBytes but nothing comes up.
>>> 
>>> But now she tells me every time she goes to Gumtree she finishes up with a 
>>> blank white screen.
>>> Even just using www.gumtree.com.au she gets the same thing.
>>> 
>>> Any ideas please folks ?
>>> I have tried Googling cdn.districtm.io but have not really learnt anything ?
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: High Sierra Endless Loop Download

[Ronda Brown]

Hi Alan,
Spotlight takes quite a long time as it has to Reindex the drive.
Also when it has finished.
Check your hard drive do a Repair in Disk Utility. Just use Disk Utility on the 
iMac to Repair the drive, might be a couple of ‘niggles’ need repairing on the 
Drive.

Cheers 
Ronni

Sent from Ronni's iPhone 7 Plus

> On 29 Apr 2018, at 10:43 am, Alan Smith <sma...@iinet.net.au> wrote:
> 
> Hi Ronni
> 
> An update, just for information.
> 
> Couldn’t resist getting on with the job.  I  did a complete restoration from 
> the SuperDuper bootable backup. There was a problem.
> 
> Very slow on restarting first time after Restore.   Not all menu bar app 
> icons had loaded.  I allowed a few minutes but no progress.  I started a song 
> in iTunes and it worked - for about one minute, then the system crashed.  
> “Your computer was restarted because of a problem”.  The problem report of 
> the panic showed BSD process was mds.  Comment was “a freed zone element has 
> been modified: expected (x)  but found (y) etc”.  So probably just a 
> Spotlight indexing issue. 
> 
> I did an SMC reset.  Mac now looks ok, menu bar icons ok and  iTunes music 
> has been playing ok for last hour.
> 
> I can now gradually do all the little things before I try for another High 
> Sierra download.
> 
> Cheers
> Alan
> 
> 
>> On 28 Apr 2018, at 8:58 pm, Alan Smith <sma...@iinet.net.au> wrote:
>> 
>> Hi Ronni
>> 
>> I exclude ~/Music from TM backups because there is no need for it.  I have 
>> several other copies of my iTunes music, apart from formal SuperDuper 
>> backups.  On other devices I try to keep such libraries on an external drive 
>> to keep the actual computer clean and mean.  The 2009 Mac iTunes library 
>> also has a changing content of videos copied from my master collection on an 
>> external drive.  I keep a selection of favourite videos for those Apple TV 
>> times when I am immobile and the Mac mini is otherwise occupied with Eye TV 
>> recording or processing.  I used to get video artefacts from time to time 
>> when the more powerful 27 inch iMac had to do all the work.  By the way, 
>> most of my home network is wired ethernet. 
>> 
>> With three computers writing their Time Machine backups to one Time Capsule  
>> drive I found large backups worked but were were often delayed.  Time 
>> Machine backups from three computers to the equivalent Netgear router were 
>> not reliably managed at all.  I bought the Netgear because the Time Capsule 
>> showed early signs of failure.  In practice I run dual backups for each 
>> computer using a local external drive plus  the central Time Capsule.  I 
>> even run a third TM backup for the main 27 inch iMac to a “network" drive on 
>> the Netgear router.  It copes with a single data source without issues.  
>> 
>> The 2009 iMac local external dedicated Time Machine drive is a Firewire 800 
>> WD My Book Studio. This is quick and easy to use.  The SuperDuper backup 
>> shares a partitioned drive with the 27 inch Mac on a Seagate GoFlex drive 
>> that annoys me a bit.  It always makes lots of clunky sounds whenever it is 
>> plugged in - possibly clogging up Spotlight with unwanted data!  And I’ve 
>> used Time Machine Restore previously and found it quick, quiet and reliable. 
>>  And I’ve not made a full Restore using SuperDuper before.
>> 
>> Why would you re-install the complete os and data, including the iTunes 
>> files, anyway?  
>> 
>> My current thoughts about the problem is that is NOT an endless loop of one 
>> download after another.  I think the real download fails very early in the 
>> sequence, but the App Server just keeps pumping out bytes but there is no 
>> “Install” file to write it to. 
>> 
>> Thank you, I received your H.S. Upgrade tutorial and all conditions are 
>> fulfilled or in hand.  Must catch up with my real life so will not have so 
>> much time for this simple little task of installing HS for a while.
>> 
>> And thanks again for keeping me at the task and for your prompt responses.
>> 
>> Cheers
>> Alan
>> 
>> 
>>> On 28 Apr 2018, at 12:39 pm, Ronda Brown <ro...@mac.com> wrote:
>>> 
>>> Hi Alan,
>>> 
>>> Why would you exclude your ~/Music folder from TM backups when you wanted 
>>> to use the 2009 iMac to listen to music?
>>> Why didn’t you do a complete system restore using your SuperDuper! backup 
>>> that has your complete system backed up - that you did just before you 
>>> commenced trying to upgrade the iMac to High Sierra?
>>> 
>>> 1. 

Re: Strange redirection has blocked Gumtree access ?

[Ronda Brown]

Hi Stephen,

What web browser is this happening on, Firefox or Safari?
Ask her to try access Gumtree & login on another web browser?

Clear the cache and remove cookies from the website that is causing the problem.
Your daughter would need to enter her login details again.

cdn.districtm.io could be associated with handling Gumtree transactions?
http://cdn.districtm.io.w3snoop.com/

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 28 Apr 2018, at 1:36 pm, Stephen Chape  wrote:
> 
> Hi folks.
> 
> A couple of weeks ago my daughter had trouble accessing Gumtree.
> Did not matter if she tried to log in or just tried as a browser.
> 
> Each time she tried she was re-directed to this website: cdn.districtm.io
> I have no trouble using my iMac when logging in to Gumtree.
> I have scanned her iMac using MalwareBytes but nothing comes up.
> 
> But now she tells me every time she goes to Gumtree she finishes up with a 
> blank white screen.
> Even just using www.gumtree.com.au she gets the same thing.
> 
> Any ideas please folks ?
> I have tried Googling cdn.districtm.io but have not really learnt anything ?
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: High Sierra Endless Loop Download

[Ronda Brown]

Hi Alan,

Why would you exclude your ~/Music folder from TM backups when you wanted to 
use the 2009 iMac to listen to music?
Why didn’t you do a complete system restore using your SuperDuper! backup that 
has your complete system backed up - that you did just before you commenced 
trying to upgrade the iMac to High Sierra?

1. I would do a full system restore from the SuperDuper! backup first as it has 
the whole computer system (including ~/Music folder) backed up.
 
2.Then if you received my tutorial ‘PREPARE TO UPGRADE TO HIGH SIERRA 10.13 I 
sent to you “OffList” last night. Follow that, before attempting to download 
and install High Sierra!

> The full SuperDuper backup is 142.9 GB.  The ~/Music folder is 118.7 GB.  
> Therefore OS and data is 23.2 GB.

My calculation is 24.2GB but it’s not really important.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 28 Apr 2018, at 10:34 am, Alan Smith <sma...@iinet.net.au> wrote:
> 
> Hi Ronni
> 
> The whole system was restored from Time Machine except for  the ~/Music 
> folder which is excluded in backup options.  
> 
> The newly restored 2009 iMac with OSX 10.9.5 Mavericks is 23.99 GB.
> The full SuperDuper backup is 142.9 GB.  The ~/Music folder is 118.7 GB.  
> Therefore OS and data is 23.2 GB.
> 
> How is this so?  I have three Macs. 
> 
> The  27 inch late 2012 iMac (High Sierra) is my workhorse.  This was bought 
> to replace the 21.5 inch late 2009 iMac (Mavericks) which had an argument 
> with lightning and lost its ethernet port.  The “new" computer developed a 
> problem during 2017 - it shuts itself down after being active for around 5 
> days and requires an SMC reset before restarting.  Not very useful for EyeTV 
> recording and AppleTV etc.  I eventually took it to the Apple Genius Bar for 
> repair.  Not happy about that experience.  Suffice to say they didn’t fix it. 
>  Hence - -
> 
> I bought an SSD Mac mini as my media machine. Stays powered on 24/7 for EyeTV 
> recording and processing, and for Apple TV.  Most data (movies etc) are on an 
> external high capacity hard drive.  Hence - - 
> 
> The 2009 Mavericks machine became my kitchen computer which I use it for 
> Safari, playing music and occasional Zoom video meetings.  I only 
> occasionally shut it down even 'tho it is a gas guzzler compared to the later 
> model Macs.
> 
> Yes, Ronni, I did Restore (almost) the whole system!
> 
> I will restore the Music folder from the SuperDuper backup.  I will check out 
> the computer and  prepare it for High Sierra.  May take a few days.
> 
> What is your advice for the next step?  Try a new App Store download?
> 
> Cheers
> Alan
> 
> 
>> On 28 Apr 2018, at 7:58 am, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Alan,
>> 
>> I asked you to Restore the whole system! It will take much longer than 
>> 20mins.
>> 
>>>>> Restore the complete contents of your hard drive from the Time Machine 
>>>>> backup you did before you commenced trying to upgrade to High Sierra.
>>>>> Or Restore from the SuperDuper you did before you commenced trying to 
>>>>> upgrade to High Sierra.
>> 
>> Time Machine automatically backs up your entire Mac, including system files, 
>> applications, accounts, preferences, email messages, music, photos, movies, 
>> and documents.
>> 
>> Restore From Time Machine Backup: Restore your Mac from an external hard 
>> drive or Time Capsule that contains a Time Machine backup of your Mac.
>> 
>> How to restore your hard drive from a Time Machine backup
>> Whether you're having major problems with your current hard drive or 
>> upgrading to a new Mac, Time Machine can help you get back to business.
>> 
>> Power up your Mac and hold down the Command and R keys to enter the macOS 
>> Recovery Partition. Your Mac should boot to a screen that says macOS 
>> Utilities.
>> Select Restore from Time Machine Backup and click Continue.
>> Read the info on the Restore Your System page and click Continue.
>> Select your Time Machine backup and click Continue.
>> Select the most recent backup of your hard disk and click Continue. 
>> Your Mac will then restore the Time Machine backup; once it's done it will 
>> restart.
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 28 Apr 2018, at 7:07 am, Alan Smith <sma...@iinet.net.au> wrote:
>>> 
>>> Correction and update!
>>> 
>>> There is probably no missing data or folders. I forgot that  ~/Music is 
>>> excluded from TM backups.  Also I don’t use Mail on this iMac so the 
>>> C

Re: High Sierra Endless Loop Download

[Ronda Brown]

Hi Alan,

I asked you to Restore the whole system! It will take much longer than 20mins.

>>> Restore the complete contents of your hard drive from the Time Machine 
>>> backup you did before you commenced trying to upgrade to High Sierra.
>>> Or Restore from the SuperDuper you did before you commenced trying to 
>>> upgrade to High Sierra.

Time Machine automatically backs up your entire Mac, including system files, 
applications, accounts, preferences, email messages, music, photos, movies, and 
documents.

Restore From Time Machine Backup: Restore your Mac from an external hard drive 
or Time Capsule that contains a Time Machine backup of your Mac.

How to restore your hard drive from a Time Machine backup
Whether you're having major problems with your current hard drive or upgrading 
to a new Mac, Time Machine can help you get back to business.

Power up your Mac and hold down the Command and R keys to enter the macOS 
Recovery Partition. Your Mac should boot to a screen that says macOS Utilities.
Select Restore from Time Machine Backup and click Continue.
Read the info on the Restore Your System page and click Continue.
Select your Time Machine backup and click Continue.
Select the most recent backup of your hard disk and click Continue. 
Your Mac will then restore the Time Machine backup; once it's done it will 
restart.
Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 28 Apr 2018, at 7:07 am, Alan Smith  wrote:
> 
> Correction and update!
> 
> There is probably no missing data or folders. I forgot that  ~/Music is 
> excluded from TM backups.  Also I don’t use Mail on this iMac so the Contacts 
> app would have no cards.  Sorry for this.  I assume Recovery Mode looked at 
> the total history data of Time Machine to calculate the remaining restoration 
> time.  
> 
> I will proceed with normal testing of apps and data - and will wait for 
> Ronni’s advice before I attempt a new download of High Sierra.
> 
> Alan
> 
> 
> 
>> On 28 Apr 2018, at 6:23 am, Alan Smith  wrote:
>> 
>> Hi Ronni
>> 
>> I did a restore from Time Machine via Recovery mode for data at 25 April, 
>> but got a strange outcome.
>> 
>> After about 20 minutes with around 15% restore and estimated 2 hours 
>> remaining, I got the “Restore Succeeded” window with a “Restart to Continue" 
>> banner.  This proceeded normally to login and then to prompts similar to a 
>> new OS installation.  
>> 
>> The desktop display looked normal superficially.  The Dock showed some apps 
>> that had been removed some time ago. The Finder sidebar showed the default 
>> options, not my preferences.
>> 
>>  I opened a few apps.  Some seemed OK but Contacts only has 2 cards (Apple 
>> inc and Me) and iTunes gave a “no library found” message.  The “Music” 
>> folder in the Home directory is empty - no iTunes folders!  Finder shows 
>> 975GB available on the 1TB hard drive. I was expecting around 850GB free.  
>> iTunes would probably account for most of the missing data - say 65GB music 
>> plus some movies and videos.
>> 
>> I have not attempted any data recovery or conducted detailed tests of apps.  
>> I will wait for your comments before I proceed.
>> 
>> Cheers
>> Alan
>> 
>> 
>>> On 27 Apr 2018, at 8:13 pm, Ronni Brown  wrote:
>>> 
>>> Hi Alan,
>>> 
> On 27 Apr 2018, at 6:21 pm, Alan Smith  wrote:
> 
> 
> It might be best to go back and install the backup you did in Mavericks 
> 10.9.5 before you commenced trying to upgrade to High Sierra.
 
 Do you mean reinstall the OS via the Recovery utility or a complete copy 
 of OS and data from Time Machine (or Super Super)? 
>>> 
>>> 
>>> Restore the complete contents of your hard drive from the Time Machine 
>>> backup you did before you commenced trying to upgrade to High Sierra.
>>> Or Restore from the SuperDuper you did before you commenced trying to 
>>> upgrade to High Sierra.
>>> 
>>> The SuperDuper Manual will show you How To Restore from SD Backup.
>>> If you need more details I did a PDF Tutorial for a client some time back … 
>>> "How to Restore from a SuperDuper! Backup.pdf”
>>> If you need details how to "Restore the complete contents of your hard 
>>> drive from a Time Machine backup” I’ll post details to the list.
>>> 
>>> I have been doing support work since 5:30am this morning, so I’m now 
>>> signing off for tonight. 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> macOS High Sierra 10.13.4
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 

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Re: High Sierra Endless Loop Download

[Ronda Brown]

Sorry Alan, you are correct. In your case the “fine print” applies.
I was in between support emails and obviously didn’t fully read your first post.
I went by the Subject: High Sierra Endless Loop Download as I’ve had a few 
clients & I think one WAMUG member with the problem and the restart with 
Option-Command-R 
into Recovery and install worked.

I apologize again.

Cheers,
Ronni 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 27 Apr 2018, at 2:04 pm, Alan Smith <sma...@iinet.net.au> wrote:
> 
> Thanks for responding Ronni.
> 
> The fine print of the Apple support article worries me.  It says - - -
> ** If you haven't already updated to macOS Sierra 10.12.4 or later, 
> Option-Command-R installs the macOS that came with your Mac, or the version 
> closest to it that is still available.
> I have Mavericks 10.9.5 installed. I therefore expect that High Sierra will 
> NOT be installed.  Late last year the standard Command-R macOS Recovery 
> utility reinstalled Mavericks 10.9.5.
> 
> Will you please check if Apple’s “big print” or “fine print” applies?
> 
> Cheers
> Alan
> 
>> On 27 Apr 2018, at 1:25 pm, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Alan,
>> 
>> Click Restart , hold down Option-Command-R to boot into macOS Recovery, and 
>> reinstall the operating system. This way you will update to the lasted 
>> version of High Sierra that is compatible with your Mac.
>> 
>> (Did you know that different versions of Command-R cause different versions 
>> of macOS to be installed by macOS Recovery? 
>> Check out this Apple support article for the details.) 
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 27 Apr 2018, at 9:11 am, Alan Smith <sma...@iinet.net.au> wrote:
>>> 
>>> I want to eke a few more years usage from my obsolete 21.5 inch late 2009 
>>> iMac fitted with obsolete OSX 10.9.5 Mavericks by installing macOS 10.13.4 
>>> High Sierra.
>>> 
>>> However the High Sierra download phase has so far consumed 46 GB for the 
>>> 4.8 GB OS file. This is from three download attempts from the App Store. I 
>>> click the “Cancel” download button to escape the endless loop.  I only 
>>> checked iiNet data usage after I cancelled the second attempt! 
>>> 
>>> Any suggestions for explaining the cause of the download loop - and for 
>>> installing High Sierra?
>>> 
>>> I have ascertained that when the OS file download progress indicator 
>>> reaches around 97% it appears to freeze. Activity Monitor of process 
>>> “osinstallerplaind” actually shows a steady download to about 4.8 GB on the 
>>> Network tab, pauses for say 10 seconds, then resumes counting ever higher.
>>> 
>>> The in-progress download file in 
>>> /Library/macOSInstallData/InstallESDmg.pkg.partial show the file appears to 
>>> be endlessly rebuilt.  File size reaches roughly around 4.8 GB then starts 
>>> again - the next Finder refresh showed say 250MB.
>>> 
>>> Something in the overall process is not taking the final step of stopping 
>>> the download and going to the installation phase.
>>> 
>>> iMac has 12MB RAM and a 1TB drive with 850 GB free space. This old Mac is 
>>> WiFi only due to a faulty ethernet port.  iMac is using the 2.4GHz band via 
>>> a Netgear R6400v2 router.  Time to download large files is about the same 
>>> as for other Macs connected via ethernet.  I’m on an NBN FTTP 50 Mbps 
>>> download speed plan.
>>> 
>>> Cheers
>>> Alan
>>> 
>>> late 2009 21.5 inch iMac, OSX 10.9.5
>>> late 2012 27 inch iMac FD, macOS 10.13.4
>>> 2017 Mac mini SSD, macOS 10.13.4
>>> 
>>> 
>>> 
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Re: High Sierra Endless Loop Download

[Ronda Brown]

Hi Alan,

Click Restart , hold down Option-Command-R to boot into macOS Recovery, and 
reinstall the operating system. This way you will update to the lasted version 
of High Sierra that is compatible with your Mac.

(Did you know that different versions of Command-R cause different versions of 
macOS to be installed by macOS Recovery? 
Check out this Apple support article for the details.) 

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 27 Apr 2018, at 9:11 am, Alan Smith  wrote:
> 
> I want to eke a few more years usage from my obsolete 21.5 inch late 2009 
> iMac fitted with obsolete OSX 10.9.5 Mavericks by installing macOS 10.13.4 
> High Sierra.
> 
> However the High Sierra download phase has so far consumed 46 GB for the 4.8 
> GB OS file. This is from three download attempts from the App Store. I click 
> the “Cancel” download button to escape the endless loop.  I only checked 
> iiNet data usage after I cancelled the second attempt! 
> 
> Any suggestions for explaining the cause of the download loop - and for 
> installing High Sierra?
> 
> I have ascertained that when the OS file download progress indicator reaches 
> around 97% it appears to freeze. Activity Monitor of process 
> “osinstallerplaind” actually shows a steady download to about 4.8 GB on the 
> Network tab, pauses for say 10 seconds, then resumes counting ever higher.
> 
> The in-progress download file in 
> /Library/macOSInstallData/InstallESDmg.pkg.partial show the file appears to 
> be endlessly rebuilt.  File size reaches roughly around 4.8 GB then starts 
> again - the next Finder refresh showed say 250MB.
> 
> Something in the overall process is not taking the final step of stopping the 
> download and going to the installation phase.
> 
> iMac has 12MB RAM and a 1TB drive with 850 GB free space. This old Mac is 
> WiFi only due to a faulty ethernet port.  iMac is using the 2.4GHz band via a 
> Netgear R6400v2 router.  Time to download large files is about the same as 
> for other Macs connected via ethernet.  I’m on an NBN FTTP 50 Mbps download 
> speed plan.
> 
> Cheers
> Alan
> 
> late 2009 21.5 inch iMac, OSX 10.9.5
> late 2012 27 inch iMac FD, macOS 10.13.4
> 2017 Mac mini SSD, macOS 10.13.4
> 
> 
> 
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Re: Transfer photo's

[Ronda Brown]

Hi Peter,

I use a iKlips lightning flash drive to import photos, 4K videos, PDFs from 
iPhone / iPad  to Computer.
iKlips will let you view any format supported by Apple’s iOS including:
Music: mp3 .wav .acc .aiff & .m4a
Video: mp4 .mov & m4v
Document: .pdf .txt .doc .docx .xls .ppt .pptx .jpg .tiff .gif & .bmp
But you are not limited to the official supported files of Apple’s rather 
locked down iOS either - iKlips will let you copy any file format to it.

And it’s fast to transfer files to iKlips from the computer, and much faster 
than other other USB 2.0 options like the SanDisk iXpand (sorry Brian as all my 
other flash drives are SanDisk ;-)...
 
It’s fast copying media to and from a computer to the iKlips.
Not cheap though I don’t know what their current price is I paid $155 for 
iKlips 64GB Apple Lightning to USB Flash Drive back in March 2016.
iklips flash drive on Amazon AU - 
https://www.amazon.com.au/s/ref=nb_sb_noss?url=node%3D4913356051=iKlips+Flash+Drive=n%3A4851683051%2Cn%3A4913307051%2Cn%3A4913356051%2Ck%3AiKlips+Flash+Drive

Image Capture as Neil mentioned works well and doesn’t cost you anything!

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 23 Apr 2018, at 2:02 pm, Brian Risbey  wrote:
> 
> Hello Peter
> I use an iXpand (SanDisk) ‘usb'chip with both lightning and usb plugs.
> It has its own app for the phone, 
> 
> 
> Brian
> 
> On 23 Apr 2018, at 13:58, Peter Curtis  wrote:
> 
> Hi all
> Can someone recommend an app or program which I can transfer photo’s direct 
> from my iPhone to a USB stick or external hard drive without going through 
> “Photos"?
> Kind regards
> Peter
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Re: Problems with Facebook and now gmail

[Ronda Brown]

Hi Rosemary,

I have never used Facebook and never will for numerous reasons, and one is lack 
of security & privacy.

Your problems sound like you have installed a rogue App.
“if you are seeing this happen in your Facebook inbox as IM's rather than 
e-mail then it is probably caused by a rogue app that you have allowed. You may 
have clicked on a post someone else has shared that installed an app without 
you knowing it. Spammy posts that promise things that Facebook doesn't allow 
are notorious for this... things like "see who has been visiting your Facebook 
page" and things like that. 
Go to the applications area in your settings and look for applications that are 
new or ones you are unsure of what they do and get rid of them.”

Cheers,
Ronni 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 23 Apr 2018, at 9:28 am, Rosemary Spark  wrote:
> 
> Hi,
> My friends have reported getting messages on Messenger from me that I haven't 
> sent. I changed my Facebook password. What else can I do as the messages seem 
> to kept being received. 
> and now I’ve had email messages from my gmail address that I haven't sent. 
> 
> Any suggestions?
> Cheers
> Rosemary Spark
> -- 
> Kind Regards Rosemary Spark 0414268043 arkaysp...@gmail.com
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Re: Connection to Time Capsule

[Ronda Brown]

Hi Peter,

I just caught up with this thread... sorry for late reply.
But have you tried ‘Keychain First Aid’?
Since problems with passwords are likely due to the keychain, open the 
"Keychain Access" utility and run the "Keychain First Aid" routine (available 
in the "Keychain Access" menu) on all keychains. 

After this, if the problem still persists, try running a permissions fix on the 
boot drive using "Disk Utility", which should ensure all files on the boot 
drive are properly accessible.

Regards,
Ronni 
PS. Best of luck with your Eagles today... smash Carlton ;-)

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 19 Apr 2018, at 7:18 pm, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Further to this, I might add that I am on High Sierra 10.13.4 (MBP Retina 
> 2013) and those that have experienced it previously indicated it was with the 
> recent update/s and for those people it was not an issue previous to recent 
> updates.
> 
> Perhaps the sequence of updates for me along with other extraneous things has 
> lead to this and being limited to those others duplicating that scenario.
> 
> Regards
> 
> 
> Pete
> 
>> On 19 Apr 2018, at 7:14 pm, Peter Crisp <petercr...@westnet.com.au> wrote:
>> 
>> Hi Ronni, yes you’re right. I have been doing this every time opening the 
>> Finder, Press “Connect as” and then enter password. Every time I do this, I 
>> select the “keep my password in my Keychain”. Every time I do it again, it 
>> asks for me to enter password again. So I do, and also select the “keep my 
>> password in my Keychain”. Each time entering the password, I am successful 
>> as being connected as “Peter C...” and not Guest so it is ok in that 
>> respect. But the fact that the keeping of password is not being kept is 
>> forcing me to enter it each time. 
>> 
>> I did some Apple Support reading and other’s have experienced the same 
>> failure to have the keychain remember the entered password, means each time 
>> it needs re-entering. Is there a way to remove the password from the 
>> keychain and start the process over again and perhaps trigger the 
>> remembering process for the OS?
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>>> On 19 Apr 2018, at 9:24 am, Ronda Brown <ro...@mac.com> wrote:
>>> 
>>> Hi again Peter,
>>> 
>>> I probably should explain more re my last reply.
>>> In the Finder sidebar under shared is your ‘Pete’s Time Capsule’ (whatever 
>>> you named it). 
>>> When you click it, then click ‘Connect As’ you are attempting to connect to 
>>> the server ‘Pete’s Time Capsule’ click connect put the password for the 
>>> Time Capsule and then you see the ‘Data’ folder and on the far right side 
>>> of screen under ‘Kind’ is ‘Sharepoint’ 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 19 Apr 2018, at 6:51 am, Ronda Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Peter,
>>>> 
>>>> You have File Sharing setup on your Time Capsule Network.
>>>> Look in the Finder Sidebar under Shared.
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 18 Apr 2018, at 8:20 pm, Peter Crisp <petercr...@westnet.com.au> wrote:
>>>>> 
>>>>> Hi Neil, I’ve checked and there is just the one network which I have in 
>>>>> place. It is the same network as all devices/MBP’s in the house connect 
>>>>> to. 
>>>>> 
>>>>> Just a note, on some occasions I see that the connection is a 
>>>>> “Sharepoint”. No idea what this means but maybe helps in the solution 
>>>>> process.
>>>>> 
>>>>> Regards
>>>>> 
>>>>> Pete.
>>>>>> 
>>>>>>> On 18 Apr 2018, at 6:01 am, Peter Crisp <petercr...@westnet.com> wrote:
>>>>>>> 
>>>>>>> Hi Neil, thanks for that suggestion, I'll have a look at that one 
>>>>>>> tonight when I get home. Pretty sure I only have the one Wi-Fi network 
>>>>>>> and 5ghz only at that. Is it possible for a guest to connect to one 
>>>>>>> network (the same as one used by registered users) but be connected as 
>>>>>>> a Guest? That's how it seems to me.
>>>>>>> 
>>>>>>> Regards
>>>>>>> 
>>>>&

Re: Connection to Time Capsule

[Ronda Brown]

Hi again Peter,

I probably should explain more re my last reply.
In the Finder sidebar under shared is your ‘Pete’s Time Capsule’ (whatever you 
named it). 
When you click it, then click ‘Connect As’ you are attempting to connect to the 
server ‘Pete’s Time Capsule’ click connect put the password for the Time 
Capsule and then you see the ‘Data’ folder and on the far right side of screen 
under ‘Kind’ is ‘Sharepoint’ 

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 19 Apr 2018, at 6:51 am, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Peter,
> 
> You have File Sharing setup on your Time Capsule Network.
> Look in the Finder Sidebar under Shared.
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 18 Apr 2018, at 8:20 pm, Peter Crisp <petercr...@westnet.com.au> wrote:
>> 
>> Hi Neil, I’ve checked and there is just the one network which I have in 
>> place. It is the same network as all devices/MBP’s in the house connect to. 
>> 
>> Just a note, on some occasions I see that the connection is a “Sharepoint”. 
>> No idea what this means but maybe helps in the solution process.
>> 
>> Regards
>> 
>> Pete.
>>> 
>>>> On 18 Apr 2018, at 6:01 am, Peter Crisp <petercr...@westnet.com> wrote:
>>>> 
>>>> Hi Neil, thanks for that suggestion, I'll have a look at that one tonight 
>>>> when I get home. Pretty sure I only have the one Wi-Fi network and 5ghz 
>>>> only at that. Is it possible for a guest to connect to one network (the 
>>>> same as one used by registered users) but be connected as a Guest? That's 
>>>> how it seems to me.
>>>> 
>>>> Regards
>>>> 
>>>> Pete
>>>> 
>>>>> On 17 Apr 2018, at 9:43 pm, Neil Houghton <n...@possumology.com> wrote:
>>>>> 
>>>>> Hi Peter,
>>>>>  
>>>>> Going from memory (some time & several OSes earlier) I set-up a time 
>>>>> capsule at a rellie’s house with a main network and a guest network that 
>>>>> visiting grandkids could use – they appeared as separate networks (rather 
>>>>> than logging-in to the same network as user or guest) – I gave mine quite 
>>>>> separate names to distinguish which was which.
>>>>>  
>>>>> If you have both networks set-up you should see them in your network 
>>>>> preferences when you go to advanced, under the wi-fi tab, eg I can see my 
>>>>> main wi-fi and my iphone hotspot – even though the hotspot is not 
>>>>> currently on, it is remembered.
>>>>>  
>>>>> If you CAN see two networks here, you can re-order them to set your 
>>>>> preference (as it says – drag networks into the order you prefer) – maybe 
>>>>> the guest network is currently “preferred”.
>>>>>  
>>>>> Of course, your problem/issue may be something else entirely – but it 
>>>>> should be an easy check.
>>>>>  
>>>>> HTH
>>>>>  
>>>>>  
>>>>> Cheers 
>>>>>  
>>>>>  
>>>>> Neil
>>>>> -- 
>>>>> Neil R. Houghton
>>>>> Albany, Western Australia
>>>>> Tel: +61 8 9841 6063
>>>>> Email: n...@possumology.com
>>>>>  
>>>>>  
>>>>>  
>>>>>  
>>>>> From: <wamug.org.au-wamug-boun...@lists.wamug.org.au> on behalf of Peter 
>>>>> Crisp <petercr...@westnet.com.au>
>>>>> Reply-To: WAMUG <wamug@wamug.org.au>
>>>>> Date: Tuesday, 17 April 2018 at 21:18
>>>>> To: WAMUG <wamug@wamug.org.au>
>>>>> Subject: Re: Connection to Time Capsule
>>>>>  
>>>>> Hi Ronni yes I only have the 5GHz network connection. TM backups are 
>>>>> working correctly too with the reliable hourly backups concluding with 
>>>>> correct recording of them. I’ll keep the Guest account in place as for 
>>>>> the moment this is not a major issue for me. Not urgent thanks Ronni once 
>>>>> again for your input on this one.
>>>>> 
>>>>> Regards
>>>>>  
>>>>>  
>>>>> Pete
>>>>> 
>>>>> On 17 Apr 2018, at 8:55 pm, Ronda Brown <ro...@mac.com> wrote:
>>>>> 
>>>>> Hi Peter,
>>>>>  
>>>>> No I wouldn’t delete anythin

Re: Connection to Time Capsule

[Ronda Brown]

Hi Peter,

You have File Sharing setup on your Time Capsule Network.
Look in the Finder Sidebar under Shared.

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 18 Apr 2018, at 8:20 pm, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi Neil, I’ve checked and there is just the one network which I have in 
> place. It is the same network as all devices/MBP’s in the house connect to. 
> 
> Just a note, on some occasions I see that the connection is a “Sharepoint”. 
> No idea what this means but maybe helps in the solution process.
> 
> Regards
> 
> Pete.
>> 
>>> On 18 Apr 2018, at 6:01 am, Peter Crisp <petercr...@westnet.com> wrote:
>>> 
>>> Hi Neil, thanks for that suggestion, I'll have a look at that one tonight 
>>> when I get home. Pretty sure I only have the one Wi-Fi network and 5ghz 
>>> only at that. Is it possible for a guest to connect to one network (the 
>>> same as one used by registered users) but be connected as a Guest? That's 
>>> how it seems to me.
>>> 
>>> Regards
>>> 
>>> Pete
>>> 
>>>> On 17 Apr 2018, at 9:43 pm, Neil Houghton <n...@possumology.com> wrote:
>>>> 
>>>> Hi Peter,
>>>>  
>>>> Going from memory (some time & several OSes earlier) I set-up a time 
>>>> capsule at a rellie’s house with a main network and a guest network that 
>>>> visiting grandkids could use – they appeared as separate networks (rather 
>>>> than logging-in to the same network as user or guest) – I gave mine quite 
>>>> separate names to distinguish which was which.
>>>>  
>>>> If you have both networks set-up you should see them in your network 
>>>> preferences when you go to advanced, under the wi-fi tab, eg I can see my 
>>>> main wi-fi and my iphone hotspot – even though the hotspot is not 
>>>> currently on, it is remembered.
>>>>  
>>>> If you CAN see two networks here, you can re-order them to set your 
>>>> preference (as it says – drag networks into the order you prefer) – maybe 
>>>> the guest network is currently “preferred”.
>>>>  
>>>> Of course, your problem/issue may be something else entirely – but it 
>>>> should be an easy check.
>>>>  
>>>> HTH
>>>>  
>>>>  
>>>> Cheers 
>>>>  
>>>>  
>>>> Neil
>>>> -- 
>>>> Neil R. Houghton
>>>> Albany, Western Australia
>>>> Tel: +61 8 9841 6063
>>>> Email: n...@possumology.com
>>>>  
>>>>  
>>>>  
>>>>  
>>>> From: <wamug.org.au-wamug-boun...@lists.wamug.org.au> on behalf of Peter 
>>>> Crisp <petercr...@westnet.com.au>
>>>> Reply-To: WAMUG <wamug@wamug.org.au>
>>>> Date: Tuesday, 17 April 2018 at 21:18
>>>> To: WAMUG <wamug@wamug.org.au>
>>>> Subject: Re: Connection to Time Capsule
>>>>  
>>>> Hi Ronni yes I only have the 5GHz network connection. TM backups are 
>>>> working correctly too with the reliable hourly backups concluding with 
>>>> correct recording of them. I’ll keep the Guest account in place as for the 
>>>> moment this is not a major issue for me. Not urgent thanks Ronni once 
>>>> again for your input on this one.
>>>> 
>>>> Regards
>>>>  
>>>>  
>>>> Pete
>>>> 
>>>> On 17 Apr 2018, at 8:55 pm, Ronda Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Peter,
>>>>  
>>>> No I wouldn’t delete anything until we can work out how you are now 
>>>> connected to your Wi-Fi Network as ‘Guest’ instead of your administrator 
>>>> name you have always connected with. 
>>>> Are you connected to the 5GHz on your dual-band  Network, not the 2.5GHz? 
>>>> Have you made any changes to your 5GHz or 2.5GHz Network.
>>>> Are your Time Machine backups working correctly?
>>>>  
>>>> I have never heard of this happening before. I’ll give it more thought 
>>>> overnight and tomorrow as I have another job to finish tonight.
>>>> I’ll get back to you if & when I can think clearly about this issue.
>>>>  
>>>> Regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>  
>>>> 
>>>> On 17 Apr 2018, at 8:28 pm, Peter Crisp <peter

Re: Connection to Time Capsule

[Ronda Brown]

Hi Peter,

No I wouldn’t delete anything until we can work out how you are now connected 
to your Wi-Fi Network as ‘Guest’ instead of your administrator name you have 
always connected with. 
Are you connected to the 5GHz on your dual-band  Network, not the 2.5GHz? 
Have you made any changes to your 5GHz or 2.5GHz Network.
Are your Time Machine backups working correctly?

I have never heard of this happening before. I’ll give it more thought 
overnight and tomorrow as I have another job to finish tonight.
I’ll get back to you if & when I can think clearly about this issue.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 17 Apr 2018, at 8:28 pm, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi Ronni, thanks for your response. I really don’t recall setting up a Guest 
> network - having had it for ~8 years I can’t recall. In all that time I have 
> never used a Guest network nor seen the need to so I am happy to delete it - 
> but don’t know how to. If I did delete the Guest network, would that prevent 
> me auto connecting and hence interrupt the TC backups going on? I’d prefer to 
> delete the Guest network after I’ve resolved the auto connect as Admin.
> 
> Regards
> 
> Pete.
> 
>> On 17 Apr 2018, at 8:17 pm, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Peter,
>> Did you setup a Guest Network at some stage? Using a guest network allows 
>> you to share you connection with guests to your house without endangering 
>> your main network with all of your devices. 
>> It appears as it you have two separate wi-fi base stations instead of one.
>> 
>> Regards,
>> Ronni
>> 
>> Sent from Ronni's iPhone 7 Plus
>> 
>>> On 17 Apr 2018, at 7:57 pm, Peter Crisp <petercr...@westnet.com.au> wrote:
>>> 
>>> I have just last night realised that my connection to my Time Capsule in my 
>>> house has me connected as “Guest”. I think this is just a recent thing as I 
>>> would have recognised before now over the 8 years odd I’ve had it. I can’t 
>>> think what may have changed this but wonder how I can actually alter this 
>>> so my connection is in my own name - as I am known to the network as? I had 
>>> a bit of a Google around but didn’t see anything specific to interrogate 
>>> this one.
>>> 
>>> There are 5 of us in the house - all with a Macbook and even my kids 
>>> Macbooks default connection either has their name or Administrator. Whilst 
>>> this isn’t a security concern to me with them so much but I am puzzled why 
>>> the network “sees” me as a Guest in my own home - so far as the TC 
>>> connection goes!
>>> 
>>> I am able to do all other admin functions on the network so my apparent 
>>> admin status seems in order.
>>> 
>>> Any tips from anyone?
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> -- The WA Macintosh User Group Mailing List --
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> 
> 
> 
> Peter Crisp
> petercr...@westnet.com.au
> 
> 
> 
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Re: Connection to Time Capsule

[Ronda Brown]

Hi Peter,
Did you setup a Guest Network at some stage? Using a guest network allows you 
to share you connection with guests to your house without endangering your main 
network with all of your devices. 
It appears as it you have two separate wi-fi base stations instead of one.

Regards,
Ronni

Sent from Ronni's iPhone 7 Plus

> On 17 Apr 2018, at 7:57 pm, Peter Crisp  wrote:
> 
> I have just last night realised that my connection to my Time Capsule in my 
> house has me connected as “Guest”. I think this is just a recent thing as I 
> would have recognised before now over the 8 years odd I’ve had it. I can’t 
> think what may have changed this but wonder how I can actually alter this so 
> my connection is in my own name - as I am known to the network as? I had a 
> bit of a Google around but didn’t see anything specific to interrogate this 
> one.
> 
> There are 5 of us in the house - all with a Macbook and even my kids Macbooks 
> default connection either has their name or Administrator. Whilst this isn’t 
> a security concern to me with them so much but I am puzzled why the network 
> “sees” me as a Guest in my own home - so far as the TC connection goes!
> 
> I am able to do all other admin functions on the network so my apparent admin 
> status seems in order.
> 
> Any tips from anyone?
> 
> Regards
> 
> 
> Pete
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Re: Mac stuck in boot loop

[Ronda Brown]

That’s good to hear Peter,
 I was a bit concerned your MacBook Pro might still in a loop, when we hadn’t 
heard back from you. ;-)

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 17 Apr 2018, at 5:05 pm, Peter Faulks  wrote:
> 
> 
> 
>> Hi Ronnie,
> 
> You saved the day - again
> Thanks Peter
> 
>> Hi Peter,
>> 
>> Did this fix your 'Mac stuck in boot mode'?
>> 
>> Click Restart , hold down Command-Option-R to boot intomacOS Recovery, and 
>> reinstall the operating system.
>> 
>> (Did you know that different versions of Command-R cause different versions 
>> of macOS to be installed by macOS Recovery?
>> Check out this Apple support article for the details.)
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.4
>> 
>> 
 On 16 Apr 2018, at 1:05 pm, Peter Faulks  
 wrote:
>>> 
>>> 
>>> I wonder if anyone can help
>>> 
>>> 
>>> I've run into a problem with the MAC book pro - it's stuck in boot loop
>>> I've tried everything I know but it continues and stops when the progress 
>>> bar is full and remains with the Apple logo and black screen
>>> 
>>> Following the web based info disk utility and the combination of keyboard 
>>> prompts it returns OK to those tests
>>> 
>>> I have reloaded the disk image and also downloaded a new OS but it still 
>>> refuses to load (I do have a time machine backup on an external drive but 
>>> it's about 12 months old and I am trying not to loose last years data)
>>> 
>>> 
>>> Any ideas or help advice you can suggest ?
>>> 
>>> Peter
>>> 
>>> -- 
>>> Peter & Irene Faulks
>>> 
>>> PARKWOOD  Western Australia  6147
>>> 
>>> Email:peterfau...@westnet.com.au
>>> Web:  http://peterfaulks.net/
>> 
> Peter & Irene Faulks
> 
> PARKWOOD  Western Australia  6147
> 
> Email: peterfau...@westnet.com.au
> Web:  http://peterfaulks.net/
> 
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Re: Anti virus software

[Ronda Brown]

Hi , Jennifer, Stephen, and Marcus,

If you are running the current versions of macOS and keep your systems updated 
with Apple software updates and security updates, and sensible with NOT 
clicking on links in emails, going to suspect websites, downloading movies etc 
from illicit websites.
In my opinion you don’t need Anti-Virus software.

Before is an extract I copied awhile ago from MacWorld UK but unfortunately I 
didn’t copy the link.
How Apple protects your Mac from malware

Apple goes to great lengths to protect you from malware by making it almost 
impossible for you to download it in the first place. The company has built 
anti-malware protection into macOS. For example, before you can open a file, 
your Mac will check it against a list of malware, and even if there is no 
reason for concern it will not allow you to open an application from a 
developer that it hasn’t already approved.

The Mac's malware scanning tool, Xprotect, works invisibly and automatically in 
the background and requires no user configuration. Apple has a list of 
malicious applications that it checks against when you open downloaded 
applications. Updates happen invisibly too. This is similar to having antivirus 
software from another software developer running on your Mac, with the bonus of 
being written into the operating system and therefore it doesn't hamper the 
speed of your Mac.

If you download and try to open files contaminated with malware, you may see an 
explicit warning that the files will "damage your computer", along with a 
reference to type of malware. You should delete the file immediately.

In addition, macOS blocks downloaded software that hasn't been digitally signed 
- a process in which Apple approves the developer. This leads to the familiar 
error message when you try to use or install unsigned software: "[this app] 
can't be opened because it is from an unidentified developer."

The system at work here is called Gatekeeper and can be controlled via the 
Security & Privacy section of System Preferences - in Security & Privacy select 
the General tab and choose from the options underneath Allow Applications 
Downloaded From. The options include App Store or App Store and Identified 
Developers.

There used to be an option to disable the feature by choosing 'Anywhere' but 
this option is no longer available. This doesn't mean you can't open apps that 
haven't been approved by Apple though - it just means that you will have to 
tweak some settings in order to do so. (Here's how to open an app from an 
unidentified developer).

Setting this option to App Store and Identified Developers is the best plan. 
All software downloaded via the App Store is signed, so you'll only see 
Gatekeeper warnings with a minority of apps you've downloaded manually. You can 
bypass its protection when needed - assuming you're sure an app or installation 
package is safe, just hold down Ctrl, then click it and select Open. This will 
mark it as being trusted.

Software that is approved by Apple is also Sandboxed, which means apps do only 
what they’re intended to do. App sandboxing isolates apps from the critical 
system components of your Mac, your data and your other apps, so they shouldn't 
be able to access anything that could allow them to do any damage.

There's also anti-phishing technology in Safari that will detect fraudulent 
websites. It will disable the page and display an alert warning you if you 
visit a suspect website.

You'll also notice that plug-ins such as Adobe Flash Player, Silverlight, 
QuickTime and Oracle Java won't run if they aren't updated to the latest 
version - another way of ensuring your Mac is safe.

In addition to Gatekeeper, which should keep malware off your Mac, FileVault 2 
makes sure your data is safe and secure by encrypting it. 

How Apple responds to security threats

Despite the security measures Apple has in place, from time-to-time there are 
threats to the Mac.

Apple has its own security research team, but it depends on users and 
independent researchers to help by reporting any flaws they find in Apple 
products.

To this end, Apple has an incentive program that rewards such discoveries with 
payments of up to $200,000, depending on the seriousness of the flaw. But it 
was the last major tech company to set up such a scheme. (Microsoft set up its 
own bug-reporting incentive programme in 2013, and was itself criticised at the 
time for leaving it so late.)

On 4 August 2016, Apple security boss Ivan Krstic announced the Apple Security 
Bounty Program. "We've had great help from researchers in improving iOS 
security all along," Krstic said. "[But] we've heard pretty consistently... 
that it's getting increasingly difficult to find some of those most critical 
types of security vulnerabilities. So the Apple Security Bounty Program is 
going to reward researchers who actually share critical vulnerabilities with 
Apple."

The top reward is $200,000, given to those who 

Re: Generate new Recovery Key

[Ronda Brown]

Haha Tim, you could be right, but then you could be wrong 
We will know which at the end of the AFL season...
Best of luck!

I’m out of here now before we get into trouble from committee for going ‘Off 
Topic” and not Apple Mac related… only if Steve Jobs was still alive he would 
be supporting my club, Collingwood ‘The Pies’ as he liked ‘Black & White’... 
;-))

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 15 Apr 2018, at 7:01 pm, Tim Law <t...@peoplehelp.com.au> wrote:
> 
> And Richmond remain Premiers
> 
> 
>> On 15 Apr 2018, at 6:59 pm, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Not a problem Tim, all good 
>> And ‘The Pies’ had a great win Friday night 壟
>> 
>> Cheers,
>> Ronni 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 15 Apr 2018, at 6:16 pm, Tim Law <t...@peoplehelp.com.au> wrote:
>>> 
>>> Ronni I was being more than a little pedantic.
>>> 
>>> Given the three words that make up the two things there are a number of 
>>> different ways the phrases can be put together. 
>>> 
>>> Two and Two
>>> Factor and Step
>>> Verification and Authentication
>>> 
>>> I now understand the more modern is Two-factor authentication
>>> The older one is Two-step verification
>>> 
>>> In your first response you wrote Two-Factor Verification, instead of what I 
>>> imagine you meant to write was Two-factor authentication unless of course 
>>> the two words are in fact interchangeable. 
>>> 
>>> Sorry for being painful, or very dim, or both!
>>> 
>>> Tim
>>> 
>>> 
>>>> On 15 Apr 2018, at 5:58 pm, Ronda Brown <ro...@mac.com> wrote:
>>>> 
>>>> 
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 15 Apr 2018, at 4:24 pm, Tim Law <t...@peoplehelp.com.au> wrote:
>>>>> 
>>>>> Thanks Ronni. 
>>>>> 
>>>>> I’m pretty sure sure I’m properly verified, authorised and authenticated 
>>>>> by two factors, four digits and to top it off, an 18 part password. 
>>>>> 
>>>>> I’m off to take the dogs for a walk in the park so I’m optimised as well. 
>>>>> ;-). 
>>>>> 
>>>>> I’m still a little confused but I am assuming  the Two-Factor 
>>>>> Verification  you wrote is the same as TWO-FACTOR AUTHENTICATION term 
>>>>> that Apple use. 
>>>> 
>>>> No they are NOT the same- ‘similar’ but they are different as I mentioned 
>>>> in my previous reply ;-) They are both Apple ID security.
>>>> 
>>>>> Is two-step verification the same as two-factor authentication?
>>>>> 
>>>>> No. Two-factor authentication is a newer security method that's built 
>>>>> directly into iOS, macOS, tvOS, watchOS, and Apple’s websites. It offers 
>>>>> a more streamlined user experience and is required to use certain 
>>>>> features that call for enhanced security. Two-factor authentication is 
>>>>> available to iCloud users with at least one device using iOS 9 or OS X El 
>>>>> Capitan or later.
>>>> 
>>>> Cheers,
>>>> Ronni
>>>>> 
>>>>> Cheers. 
>>>>> 
>>>>> Tim
>>>>> 
>>>>> Sent from Tim's iPhone
>>>>> 
>>>>>> On 15 Apr 2018, at 3:09 pm, Ronni Brown <ro...@mac.com> wrote:
>>>>>> 
>>>>>> Hi Tim,
>>>>>> 
>>>>>> The confusion is there is "Two-step verification for Apple ID” and the 
>>>>>> newer “Two-Factor Verification"
>>>>>> I still have Two-Step Verification on my Apple ID and therefore set in 
>>>>>> my iDevices (Settings -Apple ID > Password & Security - Tw0-Step 
>>>>>> Verification ON
>>>>>> 
>>>>>> When you set up two-step verification, you register one or more trusted 
>>>>>> devices. A trusted device is a device you control that can receive 
>>>>>> 4-digit verification codes using either SMS or Find My iPhone. You're 
>>>>>> required to provide at least one SMS capable phone number.
>>>>>> Then, any time you sign in to manage your Apple ID, sign in to iCloud, 
>>>>>> or make an iTunes, iBooks, or

Re: Generate new Recovery Key

[Ronda Brown]

Not a problem Tim, all good 
And ‘The Pies’ had a great win Friday night 壟

Cheers,
Ronni 
 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 15 Apr 2018, at 6:16 pm, Tim Law <t...@peoplehelp.com.au> wrote:
> 
> Ronni I was being more than a little pedantic.
> 
> Given the three words that make up the two things there are a number of 
> different ways the phrases can be put together. 
> 
> Two and Two
> Factor and Step
> Verification and Authentication
> 
> I now understand the more modern is Two-factor authentication
> The older one is Two-step verification
> 
> In your first response you wrote Two-Factor Verification, instead of what I 
> imagine you meant to write was Two-factor authentication unless of course the 
> two words are in fact interchangeable. 
> 
> Sorry for being painful, or very dim, or both!
> 
> Tim
> 
> 
>> On 15 Apr 2018, at 5:58 pm, Ronda Brown <ro...@mac.com> wrote:
>> 
>> 
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 15 Apr 2018, at 4:24 pm, Tim Law <t...@peoplehelp.com.au> wrote:
>>> 
>>> Thanks Ronni. 
>>> 
>>> I’m pretty sure sure I’m properly verified, authorised and authenticated by 
>>> two factors, four digits and to top it off, an 18 part password. 
>>> 
>>> I’m off to take the dogs for a walk in the park so I’m optimised as well. 
>>> ;-). 
>>> 
>>> I’m still a little confused but I am assuming  the Two-Factor Verification  
>>> you wrote is the same as TWO-FACTOR AUTHENTICATION term that Apple use. 
>> 
>> No they are NOT the same- ‘similar’ but they are different as I mentioned in 
>> my previous reply ;-) They are both Apple ID security.
>> 
>>> Is two-step verification the same as two-factor authentication?
>>> 
>>> No. Two-factor authentication is a newer security method that's built 
>>> directly into iOS, macOS, tvOS, watchOS, and Apple’s websites. It offers a 
>>> more streamlined user experience and is required to use certain features 
>>> that call for enhanced security. Two-factor authentication is available to 
>>> iCloud users with at least one device using iOS 9 or OS X El Capitan or 
>>> later.
>> 
>> Cheers,
>> Ronni
>>> 
>>> Cheers. 
>>> 
>>> Tim
>>> 
>>> Sent from Tim's iPhone
>>> 
>>>> On 15 Apr 2018, at 3:09 pm, Ronni Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Tim,
>>>> 
>>>> The confusion is there is "Two-step verification for Apple ID” and the 
>>>> newer “Two-Factor Verification"
>>>> I still have Two-Step Verification on my Apple ID and therefore set in my 
>>>> iDevices (Settings -Apple ID > Password & Security - Tw0-Step Verification 
>>>> ON
>>>> 
>>>> When you set up two-step verification, you register one or more trusted 
>>>> devices. A trusted device is a device you control that can receive 4-digit 
>>>> verification codes using either SMS or Find My iPhone. You're required to 
>>>> provide at least one SMS capable phone number.
>>>> Then, any time you sign in to manage your Apple ID, sign in to iCloud, or 
>>>> make an iTunes, iBooks, or App Store purchase from a new device, you need 
>>>> to verify your identity by entering both your password and a 4-digit 
>>>> verification code. 
>>>> Is two-step verification the same as two-factor authentication?
>>>> 
>>>> No. Two-factor authentication is a newer security method that's built 
>>>> directly into iOS, macOS, tvOS, watchOS, and Apple’s websites. It offers a 
>>>> more streamlined user experience and is required to use certain features 
>>>> that call for enhanced security. Two-factor authentication is available to 
>>>> iCloud users with at least one device using iOS 9 or OS X El Capitan or 
>>>> later.
>>>> 
>>>> If you have Apple devices that can be updated to iOS 9 or later or OS X El 
>>>> Capitan or later, you should set up two-factor authentication instead. If 
>>>> you use two-step verification for your Apple ID, and then you upgrade to 
>>>> iOS 11 or later, or macOS High Sierra or later, your security settings may 
>>>> be automatically upgraded to two-factor authentication.
>>>> 
>>>> Two-step verification is an older security method that is available to 
>>>> users who don’t have Apple devices, can’t update their dev

Re: Generate new Recovery Key

[Ronda Brown]

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 15 Apr 2018, at 4:24 pm, Tim Law  wrote:
> 
> Thanks Ronni. 
> 
> I’m pretty sure sure I’m properly verified, authorised and authenticated by 
> two factors, four digits and to top it off, an 18 part password. 
> 
> I’m off to take the dogs for a walk in the park so I’m optimised as well. 
> ;-). 
> 
> I’m still a little confused but I am assuming  the Two-Factor Verification  
> you wrote is the same as TWO-FACTOR AUTHENTICATION term that Apple use. 

No they are NOT the same- ‘similar’ but they are different as I mentioned in my 
previous reply ;-) They are both Apple ID security.

> Is two-step verification the same as two-factor authentication?
> 
> No. Two-factor authentication is a newer security method that's built 
> directly into iOS, macOS, tvOS, watchOS, and Apple’s websites. It offers a 
> more streamlined user experience and is required to use certain features that 
> call for enhanced security. Two-factor authentication is available to iCloud 
> users with at least one device using iOS 9 or OS X El Capitan or later.

Cheers,
Ronni
> 
> Cheers. 
> 
> Tim
> 
> Sent from Tim's iPhone
> 
>> On 15 Apr 2018, at 3:09 pm, Ronni Brown  wrote:
>> 
>> Hi Tim,
>> 
>> The confusion is there is "Two-step verification for Apple ID” and the newer 
>> “Two-Factor Verification"
>> I still have Two-Step Verification on my Apple ID and therefore set in my 
>> iDevices (Settings -Apple ID > Password & Security - Tw0-Step Verification ON
>> 
>> When you set up two-step verification, you register one or more trusted 
>> devices. A trusted device is a device you control that can receive 4-digit 
>> verification codes using either SMS or Find My iPhone. You're required to 
>> provide at least one SMS capable phone number.
>> Then, any time you sign in to manage your Apple ID, sign in to iCloud, or 
>> make an iTunes, iBooks, or App Store purchase from a new device, you need to 
>> verify your identity by entering both your password and a 4-digit 
>> verification code. 
>> Is two-step verification the same as two-factor authentication?
>> 
>> No. Two-factor authentication is a newer security method that's built 
>> directly into iOS, macOS, tvOS, watchOS, and Apple’s websites. It offers a 
>> more streamlined user experience and is required to use certain features 
>> that call for enhanced security. Two-factor authentication is available to 
>> iCloud users with at least one device using iOS 9 or OS X El Capitan or 
>> later.
>> 
>> If you have Apple devices that can be updated to iOS 9 or later or OS X El 
>> Capitan or later, you should set up two-factor authentication instead. If 
>> you use two-step verification for your Apple ID, and then you upgrade to iOS 
>> 11 or later, or macOS High Sierra or later, your security settings may be 
>> automatically upgraded to two-factor authentication.
>> 
>> Two-step verification is an older security method that is available to users 
>> who don’t have Apple devices, can’t update their devices, or are otherwise 
>> ineligible for two-factor authentication.
>> 
>> More details are at this link:
>> 
>> Published Date: Nov 15, 2017
>> 
>> Cheers,
>> Ronni
>> 
>>> On 15 Apr 2018, at 2:32 pm, Tim Law  wrote:
>>> 
>>> Hello Ronni,
>>> 
>>> I suspect something has changed since that support file was created in Jun 
>>> 3, 2016.
>>> 
>>> When I go to the Apple ID account page in OSX, and click Edit in the 
>>> Security area as per the direction, there are five options:
>>> 
>>> PASSWORD
>>> Change Password… 
>>> 
>>> TRUSTED PHONE NUMBERS 
>>> Add a Trusted Phone Number…
>>> Trusted phone numbers are used to verify your identity when signing in and 
>>> to recover your account if you lose access.
>>> 
>>> APP-SPECIFIC PASSWORDS
>>> Generate Password…
>>> Use an app-specific password when signing in to an app or service not 
>>> provided by Apple.Learn more.
>>> 
>>> NOTIFICATION EMAIL
>>> @email address
>>> Remove
>>> Edit Email Address… 
>>> Apple uses this notification email to send you important account and 
>>> security related information.
>>> 
>>> 
>>> TWO-FACTOR AUTHENTICATION
>>> On
>>> Your password and a verification code will be required when your Apple ID 
>>> is used to sign in on a new device or browser. Learn more.
>>> Turn Off Two-Factor Authentication
>>> 
>>> 
>>> As per my previous email, I’ve found a solution which works. Apple just 
>>> needs to update it’s help files, unless I have missed something.
>>> 
>>> Ta
>>> 
>>> Tim
>>> 
>>> 
>>> 
>>> 
 On 15 Apr 2018, at 1:08 pm, Ronni Brown  wrote:
 
 Hi Tim,
 
 If you lost your Recovery Key
 As long as you remember your Apple ID password and still have access to 
 one of your trusted devices, you can sign in and create a new Recovery Key.
 Go to your Apple ID account page.
 Sign in with your password and 

Re: MacKeeper - Uninstall MacKeeper & make sure you delete every file it installs!!

[Ronda Brown]

Hi, Stephen,

No, I don’t feel it is necessary to purchase the full version.
The Free version of MalwareBytes will help you delete any Malware you 
‘accidentally’ install.
The current Mac operating system handles maintenance and protection very well.
It’s only when you install third-party cleaning software that you can have 
issues.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 13 Apr 2018, at 7:35 pm, Stephen Chape <chap...@bigpond.com> wrote:
> 
> Hi Ronni.
> Just a sideline to this thread really.
> I have MalwareBytes Free.
> 
> I get prompted to purchase the full version.
> Do you feel this is worth having ?
> 
>> On 13 Apr 2018, at 5:54 pm, Michael Hawkins 
>> <michael.hawk...@mjhawkins.com.au> wrote:
>> 
>> Good evening Ronni,
>> 
>> Thank goodness I mentioned MacKeeper in an email that had nothing at all to 
>> with applications of its ilk. I’ve worked my way through in all the steps A 
>> and B in your email, I founD MacKeeper items in each folder you mentioned, 
>> other than LaunchDaemons.
>> 
>> Now to work my way through C. The MacBook Pro OS is High Sierra 10.13.4.
>> 
>> Thank you very much indeed,
>> 
>> Michael
>> 
>>> On 13 Apr 2018, at 1:05 pm, Ronda Brown <ro...@mac.com> wrote:
>>> 
>>> Hi Michael, and WAMUG mailing list members,
>>> 
>>> I’ve changed the Subject as this has nothing to do with the original thread.
>>> This is the updated recommended way to uninstall MacKeeper & every file it 
>>> installs!
>>> 
>>> I strongly recommend you download and install Malwarebytes' Anti-Malware 
>>> for Mac and have it check your system, as I would be surprised if you have 
>>> manually found all the files MacKeeper spreads around the operating system.
>>> Note: Download the Malwarebytes FREE  & and make sure it’s the Mac version 
>>> not Windows.  https://www.malwarebytes.com/pricing/mac/
>>> 
>>> A) If you choose to install Malwarebytes, launch it and do this:
>>> Click the Scan button.
>>> In the sheet that appears, check the box for any software that you would 
>>> like to delete and click Confirm. (PUP stands for Potentially Unwanted 
>>> Program.)
>>> 
>>>   3.  Once the process is finished, restart your Mac.
>>> 
>>> B)The Manual Way
>>> Even Malwarebytes may not get all of MacKeeper's supporting files. You 
>>> should take a look in the Library folder in your home directory to make 
>>> sure they're all gone. Here's where and how to find them.
>>> 
>>> In the Finder's Go menu, choose Go to Folder
>>> In the dialog box that appears, type ~/Library and click Go. This will open 
>>> the Library folder which is normally hidden by default in your home 
>>> directory.
>>> If you find a folder named MacKeeper Backups, drag it to the Trash.
>>> Scroll through your Library folder and open the Application Support folder. 
>>> If you find any files or folders with MacKeeper in its name, drag them to 
>>> the Trash.
>>> 
>>> Scroll through your Library folder and open the Caches folder. If you find 
>>> files named com.mackeeper.MacKeeper, com.mackeeper.MacKeeper.Helper, or any 
>>> other files or folders with MacKeeper in their name, drag them to the Trash.
>>> Scroll through your Library folder and open the LaunchAgents folder. If you 
>>> find a file named com.mackeeper.MacKeeper.Helper.plist, or any other files 
>>> or folders with MacKeeper in their name, drag them to the Trash.
>>> Your Library folder may contain a folder named LaunchDaemons. If you find 
>>> inside it a file named 
>>> com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist or any other files or 
>>> folders with MacKeeper in their name, drag them to the Trash.
>>> Scroll through your Library folder and open the Preferences folder. If you 
>>> find inside it a file named com.mackeeper.MacKeeper.AdwareAnalyzer.plist or 
>>> any other files or folders with MacKeeper in their name, drag them to the 
>>> Trash.
>>> From the Finder menu, choose Empty Trash... and Empty the Trash if prompted.
>>> C). If the hits just keep on coming'...
>>> 
>>> Sometimes installing MacKeeper will result in Safari extensions and cookies 
>>> also being installed...and the prodding to install MacKeeper—as well as 
>>> other ads—may keep appearing. The latest version of macOS contains a 
>>> built-in tool that will remove known unwanted adware and malware when yo

Re: MacKeeper - Uninstall MacKeeper & make sure you delete every file it installs!!

[Ronda Brown]

Hi Michael, and WAMUG mailing list members,

I’ve changed the Subject as this has nothing to do with the original thread.
This is the updated recommended way to uninstall MacKeeper & every file it 
installs!

I strongly recommend you download and install Malwarebytes' Anti-Malware for 
Mac and have it check your system, as I would be surprised if you have manually 
found all the files MacKeeper spreads around the operating system.
Note: Download the Malwarebytes FREE  & and make sure it’s the Mac version not 
Windows.  https://www.malwarebytes.com/pricing/mac/

A) If you choose to install Malwarebytes, launch it and do this:
Click the Scan button.
In the sheet that appears, check the box for any software that you would like 
to delete and click Confirm. (PUP stands for Potentially Unwanted Program.)

  3.  Once the process is finished, restart your Mac.

B)The Manual Way
Even Malwarebytes may not get all of MacKeeper's supporting files. You should 
take a look in the Library folder in your home directory to make sure they're 
all gone. Here's where and how to find them.

In the Finder's Go menu, choose Go to Folder
In the dialog box that appears, type ~/Library and click Go. This will open the 
Library folder which is normally hidden by default in your home directory.
If you find a folder named MacKeeper Backups, drag it to the Trash.
Scroll through your Library folder and open the Application Support folder. If 
you find any files or folders with MacKeeper in its name, drag them to the 
Trash.

Scroll through your Library folder and open the Caches folder. If you find 
files named com.mackeeper.MacKeeper, com.mackeeper.MacKeeper.Helper, or any 
other files or folders with MacKeeper in their name, drag them to the Trash.
Scroll through your Library folder and open the LaunchAgents folder. If you 
find a file named com.mackeeper.MacKeeper.Helper.plist, or any other files or 
folders with MacKeeper in their name, drag them to the Trash.
Your Library folder may contain a folder named LaunchDaemons. If you find 
inside it a file named com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist or 
any other files or folders with MacKeeper in their name, drag them to the Trash.
Scroll through your Library folder and open the Preferences folder. If you find 
inside it a file named com.mackeeper.MacKeeper.AdwareAnalyzer.plist or any 
other files or folders with MacKeeper in their name, drag them to the Trash.
From the Finder menu, choose Empty Trash... and Empty the Trash if prompted.
C). If the hits just keep on coming'...

Sometimes installing MacKeeper will result in Safari extensions and cookies 
also being installed...and the prodding to install MacKeeper—as well as other 
ads—may keep appearing. The latest version of macOS contains a built-in tool 
that will remove known unwanted adware and malware when you restart your Mac. 
So try that first. If that doesn't work, here's what to do.

From the Apple menu, choose Force Quit
In the window that appears, select Safari and click Force Quit.
Relaunch Safari while holding down the Shift key on the keyboard. This will 
prevent any windows that were open when you force quit Safari from reopening.
From the Safari menu, choose Preferences.
Click Extensions.
In the list that appears, select any extensions that you don't recognize and 
click Uninstall for each of them.
Click Privacy.
Click Manage Website Data.
In the sheet that appears, enter MacKeeper in the Search box to show any data 
related to MacKeeper and click Remove All.

When you have finished, restart your Mac.


Regards,
Ronni 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 13 Apr 2018, at 11:12 am, Michael Hawkins 
> <michael.hawk...@mjhawkins.com.au> wrote:
> 
> Thanks Ronni.
> 
> I shutdown, started in Safe mode, searched for MacKeeper and removed every 
> trace I could find of it. Looked in places like Preferences as well.
> 
> Cheers,
> 
> Michael
> 
>> On 13 Apr 2018, at 9:36 am, Ronda Brown <ro...@mac.com> wrote:
>> 
>> ALERT to Michael... DON’T install MacKeeper!!!
>> Do a search on our WAMUG mailing list archives to see all the reasons why?
>> 
>> Regards,
>> Ronni  
>> 
>> Sent from Ronni's iPhone 7 Plus
-- The WA Macintosh User Group Mailing List --
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Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Internet speed test

[Ronda Brown]

ALERT to Michael... DON’T install MacKeeper!!!
Do a search on our WAMUG mailing list archives to see all the reasons why?

Regards,
Ronni  

Sent from Ronni's iPhone 7 Plus

> On 13 Apr 2018, at 9:22 am, Michael Hawkins 
>  wrote:
> 
> Don’t be envious, Rob. I’m on NBN, 200m from the node in Doubleview in what 
> formerly was a Homeswest area, and download of MacKeeper just now was 250kbs. 
>  Speedtest reported 10.86MBS immediately before I downloaded MacKeeper, and 
> Speedof me reported 12.1MBS.
> 
> Our internet speeds on NBN are a fraction of what I get using my iPhone as a 
> personal hotspot.
> 
> Cheers,
> 
> Michael Hawkins
> 
>> On 13 Apr 2018, at 8:28 am, Rob Phillips  wrote:
>> 
>> You're making me envious. I'm getting 1Mb/s down and 0.5 Mb/s up.  NBN not 
>> due til end on 2019. But at least it wil be fibre to the Jerb.
>> 
>> Rob
>> 
>>> On 13/4/18 8:03 am, Tim Law wrote:
>>> That’s interesting Peter,
>>> 
>>> For me, the Google internet speed test shows about half that of Speedtest 
>>> and speedof.me
>>> 
>>> 60 down for Speedtest/30 down for Google
>>> 
>>> 
>>> Tim
>>> 
>>> 
 On 13 Apr 2018, at 7:36 am, Peter Faulks  
 wrote:
 
 Can someone recommend a reliable Internet speed test, I have just moved to 
 NBN and on 3 sites get different readings within a minute.
 
 Test 1speed.me  = Down 32.92 Mbps Up 15.82
 Test 2  http://www.speedtest.net/results = Down 34.67 Mbps Up 14.68
 Test 3  Google Internet speed test = Down 9.48 Mbps Up 8.18
 
 Peter Faulks
 -- 
 Peter & Irene Faulks
 Unit 1, 9 Newsam Close
 PARKWOOD  Western Australia  6147
 
 Phone: +618 9457 0747 (h)
 Fax:   +618 9457 0444
 Peter Mobile:  0416 187 937
 Irene Mobile:  0439 933 404
 
 Email: peterfau...@westnet.com.au
 Web Page:  http://www.peterfaulks.net/
 
 
 
 
 
 
 This email and any files transmitted with it are confidential and intended 
 solely for the use of the individual or entity to whom they are addressed. 
 If you have received this email in error please notify your system 
 manager. This message contains confidential information and is intended 
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 should not disseminate, distribute or copy this email. Please notify the 
 sender immediately by email if you have received the email from your 
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 disclosing, copying, distributing or taking any action in reliance on the 
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>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> 
> 
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> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: running out of space

[Ronda Brown]

 files were still 
>>> listed with the ticks in place.
>>> When I open System Preferences >Language & Region I can see the languages 
>>> after clicking on the + to add
>>> more to the “Preferred languages” Is this a valid way of checking for 
>>> available languages ?
>>> 
>>> Confused again
>>> 
>>> Cheers
>>> Walter
>>> 
>>>> On 27 Mar 2018, at 20:40 , FW <whae...@iinet.net.au> wrote:
>>>> 
>>>> Just cleared download folder and then trash, now 177GB available, will 
>>>> attend to your other suggestions
>>>> on w/end.
>>>> 
>>>> Thanks and happy easter.
>>>> 
>>>> Walter
>>>> **
>>>> 
>>>>> On 27 Mar 2018, at 18:09 , Ronda Brown <ro...@mac.com> wrote:
>>>>> 
>>>>> Hi Walter,
>>>>> 
>>>>> I prefer to have my Photos & iPhoto libraries & iTunes library on my Macs 
>>>>> and not running them from an External Drive.
>>>>> But some people do so successfully.
>>>>> 
>>>>> The absolute VERY minimum free space some say is 15%... I would NEVER 
>>>>> recommend any of my clients, friends or WAMUG people run their Macs at 
>>>>> 15% available space.
>>>>> I prefer to have at the very least 25% available space on my Macs.
>>>>> Macs running latest Operating systems need a lot of free space to run 
>>>>> well and fast.
>>>>> ‘Lean & Mean’ is the way to have a Mac operating at its maximum ;-)
>>>>> 
>>>>> So Walter your Mac’s HD is very close to the 15% (150GB).
>>>>> The unneeded language localization files will give you probably 1-2GB 
>>>>> extra.
>>>>> I would then run WhatSize app to give you details of where the used is 
>>>>> being used.
>>>>> It’s a good starting point.
>>>>> 
>>>>> Uninstall old applications you haven’t used & never will again, archive 
>>>>> mail attachments & years old mail. Make sure the Trash is empty, the 
>>>>> Download Folder is empty.
>>>>> Only the HD and ‘One’ folder on the Desktop. ‘That One Folder’ on the 
>>>>> Desktop can have other folders inside it if required.
>>>>> There are lots of items that need regularly cleaned up & ‘culled’.
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>> 
>>>>> 
>>>>>> On 27 Mar 2018, at 5:19 pm, FW <whae...@iinet.net.au> wrote:
>>>>>> 
>>>>>> Hi Ronni,
>>>>>> I have a question on the same subject.
>>>>>> My HD on the 2009 iMac is 1TB and available now is 157GB.
>>>>>> Enough ? Or should I look at moving iTunes files or iPhoto files to an 
>>>>>> ext/HD ?
>>>>>> 
>>>>>> I am also now looking at the language file situation.
>>>>>> 
>>>>>> Thanks
>>>>>> Walter
>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Hi Rosemary,
>>>>>>> 15.2GB is nowhere near enough available space. Are you running High 
>>>>>>> Sierra?
>>>>>>> You need to free up space ASAP, or you will be having problems.
>>>>>>> 
>>>>>>> Do you have WhatSize.app version 6.6.3 (which is compatible with High 
>>>>>>> Sierra)?
>>>>>>> If not you can download it from this link: https://whatsizemac.com/
>>>>>>> WhatSize will show you what is taking up the space on your MBP Hard 
>>>>>>> Drive.
>>>>>>> 
>>>>>>> Also did you remove unneeded language localization files on your MBP.
>>>>>>> I always remove the unneeded language localization files from my Macs.
>>>>>>> I only keep All the English - English (Australia), English (United 
>>>>>>> Kingdom), English (United States).
>>>>>>> If you only ever use English, there is no need to have all the other 
>>>>>>> language files taking up valuable GBs of space.
>>>>>>> I use Monolingual 1.8.0 to remove 

Re: Strange Device

[Ronda Brown]

Ok thanks Diana, pleased it’s all sorted and explained ;-)
Relax and Have a Happy Easter ... eat plenty of Chocolate Easter Bunnies !

Kind Regards.
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 29 Mar 2018, at 3:41 pm, Diana & Graham Stevens <diag...@iinet.net.au> 
> wrote:
> 
> Yes, VW Golf, it’s paired with that. Should have thought of it but brain 
> drowned in cortisol, not working properly.
> 
> I have worked out why I can’t see his iPhone in FMI, he has a separate Apple 
> ID. I can
> see his MacBook Air because we both use it. When we updated the OS, I set it 
> up and it assumed I was the boss and entered my email that is used for our 
> shared Apple ID.
> .
> Thanks for your help.
> 
> Best wishes from Diana 
> 
> Sent from my iPad
> 
>> On 29 Mar 2018, at 2:49 pm, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Diana,
>> Rob has already sorted the Hotspot connection for you.
>> 
>> This “VW BT 3209” you are concerned about. Do you have a VW (a Volkswagen 
>> car)?
>> This looks like when you pair your iPhone - Connect iPhone to VW Bluetooth?
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 29 Mar 2018, at 10:44 am, Diana & Graham Stevens <diag...@iinet.net.au> 
>>> wrote:
>>> 
>>> Thanks Rob
>>> 
>>> I had already restarted the iPhone with no effect. This time I turned off 
>>> absolutely everything even eMac and G4 tower which don’t appear in FMI. Did 
>>> not go as far as disconnecting power. Rebooted modem and Time Capsule. 
>>> Turned on iPad, iPhone. Bluetooth shows only the iPhone. Hopefully all 
>>> hunky dory.
>>> 
>>> Still don’t understand why FMI does not show the iPhone.
>>> 
>>> Thanks so much, I can have breakfast now and start my day.
>>> 
>>> Best wishes from Diana 
>>> Sent from my iPad
>>> 
>>>> On 29 Mar 2018, at 9:23 am, Rob Phillips <r.phill...@iinet.net.au> wrote:
>>>> 
>>>> restart all devices? 
>>>> 
>>>> Sent from OPPO Mail
>>>> On Diana & Graham Stevens <diag...@iinet.net.au>, 29 Mar 2018 9:14 a.m. 
>>>> wrote:
>>>> I have decided I can’t do without WAMUG, I shall pay my dues today.
>>>> 
>>>> If this is a bit garbled please bear with me, I am very depressed, any 
>>>> fellow sufferers will know this means no ability to concentrate, accident 
>>>> prone etc.
>>>> 
>>>> Present problem, I needed to use my iPad away from home. Set up Graham’s 
>>>> iPhone as hot spot, turned off wifi on iPad to do it. Turned wifi on 
>>>> again. Did not need to use the iPad after all, left it at home, this was 
>>>> on Tuesday.
>>>> 
>>>> All well until today, iPhone tells me to turn on wifi for better location 
>>>> services. Didn’t think I had turned it off. Hit the button, I can’t 
>>>> remember what it said but whatever it was I assumed it would turn wifi on. 
>>>> I cursed myself for using 4G for lengthy phone calls but it was necessary 
>>>> because our landline has had an intermittent fault for over 2 weeks, off 
>>>> 50% of time, Telstra technician hasn’t been able to solve it.
>>>> 
>>>> Connection unsuccessful. Message make sure “VW BT 3209” is turned on and 
>>>> in range.
>>>> 
>>>> But it is connected, icons for Telstra and wifi. I have no idea what this 
>>>> device is.
>>>> 
>>>> Looked in Bluetooth which shows both my iPad and this device as 
>>>> unconnected. I get the equivalent message to above. But Find my iPhone on 
>>>> my iPad shows my iPad and my old iPad 4 as connected. No mention of 
>>>> foreign device.
>>>> 
>>>> Find my iPhone on the iPhone, logged me out for my own protection, logged 
>>>> in again, it shows my two iPads, the iPhone doesn’t appear.
>>>> 
>>>> At one stage I managed to select the foreign device (I can’t remember 
>>>> how). Forget this device was greyed out, I tried to Sync contacts, the 
>>>> only other option got the same error message.
>>>> 
>>>> On my iPad the only device in Bluetooth is the iPhone.
>>>> 
>>>> I turned off Bluetooth on the iPhone, powered down and restarted. Unknown 
>>>> device still there.
>>>> 
>>>> Should I turn Bluetooth off, if warns me against it?
>>>> 
>>>> The only other thing that might be relevant is that I noticed Graham has 
>>>> not turned on Two-Factor Authentication.
>>>> 
>>>> I haven’t a clue what to do next nor whether this has serious 
>>>> implications. Any suggestions?
>>>> 
>>>> Regards Diana
>>>> 
>>>> Sent from my iPad
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Re: Strange Device

[Ronda Brown]

Hi Diana,
Rob has already sorted the Hotspot connection for you.

This “VW BT 3209” you are concerned about. Do you have a VW (a Volkswagen car)?
This looks like when you pair your iPhone - Connect iPhone to VW Bluetooth?

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 29 Mar 2018, at 10:44 am, Diana & Graham Stevens  
> wrote:
> 
> Thanks Rob
> 
> I had already restarted the iPhone with no effect. This time I turned off 
> absolutely everything even eMac and G4 tower which don’t appear in FMI. Did 
> not go as far as disconnecting power. Rebooted modem and Time Capsule. Turned 
> on iPad, iPhone. Bluetooth shows only the iPhone. Hopefully all hunky dory.
> 
> Still don’t understand why FMI does not show the iPhone.
> 
> Thanks so much, I can have breakfast now and start my day.
> 
> Best wishes from Diana 
> Sent from my iPad
> 
>> On 29 Mar 2018, at 9:23 am, Rob Phillips  wrote:
>> 
>> restart all devices? 
>> 
>> Sent from OPPO Mail
>> On Diana & Graham Stevens , 29 Mar 2018 9:14 a.m. 
>> wrote:
>> I have decided I can’t do without WAMUG, I shall pay my dues today.
>> 
>> If this is a bit garbled please bear with me, I am very depressed, any 
>> fellow sufferers will know this means no ability to concentrate, accident 
>> prone etc.
>> 
>> Present problem, I needed to use my iPad away from home. Set up Graham’s 
>> iPhone as hot spot, turned off wifi on iPad to do it. Turned wifi on again. 
>> Did not need to use the iPad after all, left it at home, this was on Tuesday.
>> 
>> All well until today, iPhone tells me to turn on wifi for better location 
>> services. Didn’t think I had turned it off. Hit the button, I can’t remember 
>> what it said but whatever it was I assumed it would turn wifi on. I cursed 
>> myself for using 4G for lengthy phone calls but it was necessary because our 
>> landline has had an intermittent fault for over 2 weeks, off 50% of time, 
>> Telstra technician hasn’t been able to solve it.
>> 
>> Connection unsuccessful. Message make sure “VW BT 3209” is turned on and in 
>> range.
>> 
>> But it is connected, icons for Telstra and wifi. I have no idea what this 
>> device is.
>> 
>> Looked in Bluetooth which shows both my iPad and this device as unconnected. 
>> I get the equivalent message to above. But Find my iPhone on my iPad shows 
>> my iPad and my old iPad 4 as connected. No mention of foreign device.
>> 
>> Find my iPhone on the iPhone, logged me out for my own protection, logged in 
>> again, it shows my two iPads, the iPhone doesn’t appear.
>> 
>> At one stage I managed to select the foreign device (I can’t remember how). 
>> Forget this device was greyed out, I tried to Sync contacts, the only other 
>> option got the same error message.
>> 
>> On my iPad the only device in Bluetooth is the iPhone.
>> 
>> I turned off Bluetooth on the iPhone, powered down and restarted. Unknown 
>> device still there.
>> 
>> Should I turn Bluetooth off, if warns me against it?
>> 
>> The only other thing that might be relevant is that I noticed Graham has not 
>> turned on Two-Factor Authentication.
>> 
>> I haven’t a clue what to do next nor whether this has serious implications. 
>> Any suggestions?
>> 
>> Regards Diana
>> 
>> Sent from my iPad
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Re: Mail passwords

[Ronda Brown]

Hi Severin,

That’s good to hear.

Put the website into Reader View, as much easier to read.
I have automatic Reader View set on all websites.

Cheers,
Ronni 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 28 Mar 2018, at 4:26 pm, Severin Crisp <sevcr...@westnet.com.au> wrote:
> 
> Many thanks Ronni, that shows the way!   
> Severin
> 
>> On 28 Mar 2018, at 15:42, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Severin,
>> 
>> If you haven’t had success changing your email password on the iOS devices.
>> You might find this article helpful.
>> 
>> “Can’t Update or Change Email Password on iPhone or iPad?
>> If you recently updated and changed your email account’s password and then 
>> tried updating your iPhone’s Mail App or Account Settings, you likely 
>> discovered that there is no easy way to update these account passwords. 
>> There is no password entry field on your iPhone’s or iPad’s email account’s 
>> information settings! 
>> And it seems entirely counter-intuitive–it feels like it SHOULD be there. 
>> But instead, there’s just fields for your Name, Email, and even a 
>> Description BUT NO PASSWORD. So what gives? How do you really update or 
>> change email password on iPhone or other iDevices?”
>> 
>> Read more and solution here:
>> https://appletoolbox.com/2017/11/cant-update-or-change-email-password-on-iphone-or-ipad/
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 27 Mar 2018, at 4:39 pm, Severin Crisp <sevcr...@westnet.com.au> wrote:
>>> 
>>> I want to change the Apple Mail passwords for two users on 5 devices.  
>>> What is the best procedure for this?   Internet information is sketchy.  
>>> I assume there is no global procedure and the devices will all have to be 
>>> dealt with separately.  
>>> Severin Crisp
>>> 
>>> 
>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>> Mob  0484 624 741mail to: sevcr...@westnet.com.au
>>>   _
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
> Mob  0484 624 741mail to: sevcr...@westnet.com.au
>   _
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: Mail passwords

[Ronda Brown]

Hi Severin,

If you haven’t had success changing your email password on the iOS devices.
You might find this article helpful.

“Can’t Update or Change Email Password on iPhone or iPad?
If you recently updated and changed your email account’s password and then 
tried updating your iPhone’s Mail App or Account Settings, you likely 
discovered that there is no easy way to update these account passwords. 
There is no password entry field on your iPhone’s or iPad’s email account’s 
information settings! 
And it seems entirely counter-intuitive–it feels like it SHOULD be there. But 
instead, there’s just fields for your Name, Email, and even a Description BUT 
NO PASSWORD. So what gives? How do you really update or change email password 
on iPhone or other iDevices?”

Read more and solution here:
https://appletoolbox.com/2017/11/cant-update-or-change-email-password-on-iphone-or-ipad/

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 27 Mar 2018, at 4:39 pm, Severin Crisp  wrote:
> 
> I want to change the Apple Mail passwords for two users on 5 devices.  
> What is the best procedure for this?   Internet information is sketchy.  
> I assume there is no global procedure and the devices will all have to be 
> dealt with separately.  
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
> Mob  0484 624 741mail to: sevcr...@westnet.com.au
>   _
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: running out of space

[Ronda Brown]

Hi Walter,

I prefer to have my Photos & iPhoto libraries & iTunes library on my Macs and 
not running them from an External Drive.
But some people do so successfully.

The absolute VERY minimum free space some say is 15%... I would NEVER recommend 
any of my clients, friends or WAMUG people run their Macs at 15% available 
space.
I prefer to have at the very least 25% available space on my Macs.
Macs running latest Operating systems need a lot of free space to run well and 
fast.
‘Lean & Mean’ is the way to have a Mac operating at its maximum ;-)

So Walter your Mac’s HD is very close to the 15% (150GB).
The unneeded language localization files will give you probably 1-2GB extra.
I would then run WhatSize app to give you details of where the used is being 
used.
It’s a good starting point.

Uninstall old applications you haven’t used & never will again, archive mail 
attachments & years old mail. Make sure the Trash is empty, the Download Folder 
is empty.
Only the HD and ‘One’ folder on the Desktop. ‘That One Folder’ on the Desktop 
can have other folders inside it if required.
There are lots of items that need regularly cleaned up & ‘culled’.

Cheers,
Ronni
 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 27 Mar 2018, at 5:19 pm, FW <whae...@iinet.net.au> wrote:
> 
> Hi Ronni,
> I have a question on the same subject.
> My HD on the 2009 iMac is 1TB and available now is 157GB.
> Enough ? Or should I look at moving iTunes files or iPhoto files to an ext/HD 
> ?
> 
> I am also now looking at the language file situation.
> 
> Thanks
> Walter
> 
>> 
>> 
>> 
>> 
>> Hi Rosemary,
>> 15.2GB is nowhere near enough available space. Are you running High Sierra?
>> You need to free up space ASAP, or you will be having problems.
>> 
>> Do you have WhatSize.app version 6.6.3 (which is compatible with High 
>> Sierra)?
>> If not you can download it from this link: https://whatsizemac.com/
>> WhatSize will show you what is taking up the space on your MBP Hard Drive.
>> 
>> Also did you remove unneeded language localization files on your MBP.
>> I always remove the unneeded language localization files from my Macs.
>> I only keep All the English - English (Australia), English (United Kingdom), 
>> English (United States).
>> If you only ever use English, there is no need to have all the other 
>> language files taking up valuable GBs of space.
>> I use Monolingual 1.8.0 to remove the thousand of unneeded language 
>> localization files.
>> You can check it out at this link: https://ingmarstein.github.io/Monolingual/
>> 
>> Run WhatSize 6.6.3 to show you details of the space use.
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 27 Mar 2018, at 3:58 pm, Rosemary Spark <arkaysp...@gmail.com> wrote:
>>> 
>>> Hi Ronni,
>>> 500 Flash storage  15.2 GB available
>>> 
>>> Cheers
>>> Rosemary
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 ‭8 6397 6822‬
>>> Mobile: 0414268043
>>> 
>>> 
>>> 
>>>> On 27 March 2018 at 12:43, Ronda Brown <ro...@mac.com> wrote:
>>>> Hi Rosemary,
>>>> 
>>>> What storage do you have on your MacBook Pro 14,2 and how much Available 
>>>> Space?
>>>> Storage256, 512 GB, or 1 TB flash storage?
>>>> Regards,
>>>> Ronni
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 27 Mar 2018, at 9:29 am, Rosemary Spark <arkaysp...@gmail.com> wrote:
>>>>> 
>>>>> Hi there,
>>>>> I have a Macbook pro which is running out of space. Now Photos is 232 GB. 
>>>>> How do I safely move/copy  to a hard drive (without losing stuff) and 
>>>>> what do I do then re backup etc. It's far too big to add to icloud!
>>>>> 
>>>>> Also any other suggestions for slimming down (apart from obvious, 
>>>>> ...nothing much on desktop, emptying caches, trash; getting rid of 
>>>>> programmes I don't use)
>>>>> 
>>>>>   Model Name: MacBook Pro
>>>>>   Model Identifier:   MacBookPro14,2
>>>>>   Processor Name: Intel Core i5
>>>>>   Processor Speed:3.1 GHz
>>>>>   Number of Processors:   1
>>>>>   Total Number of Cores:  2
>>>>>   L2 Cache (per Core):256 KB
>>>>>   L3 Cache:   4 MB
>>>>>   Memory: 8 GB
>>>>>   Boot ROM Version:   MBP142.0169.B00
>>>>>   SMC Version (system):   2.44f1
>>>>> 
>>>>> 
>>>>> 
>>>>> Rosemary Spark
>>>>> PO Box 781
>>>>> South Fremantle WA 6162 Australia
>>>>> Phone: + 61 ‭8 6397 6822‬
>>>>> Mobile: 0414268043>
>> 
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