Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Ken Hohhof
Sent: Friday, July 29, 2016 4:58 PM To: af Subject: Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help? Yes... if I read the original post right, the radio is currently only putting out 24dbm, and he wants to increase it to 27dbm - if you can have 26dbm conducted power at the antenna

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Christopher Gray
Matt, Thank you for checking on it. I just emailed Chuck. I imagine it can be difficult to find the support claims that are legitimate / useful, so I'm not faulting anyone.. I'm just looking to get through to the right people. I'm excited about the link. I look forward to getting it sorted out.

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Jaime Solorza
r antenna gain. If you’re >> losing several dB in the cable, I can see where you’d want the full +30 dBm >> xmt power from the radio. >> >> *From:* Christopher Gray <cg...@graytechsoftware.com> >> *Sent:* Friday, July 29, 2016 1:20 PM >> *To:* af@afmug.com

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Christopher Gray
g several dB in the cable, I can see where you’d want the full +30 dBm > xmt power from the radio. > > *From:* Christopher Gray <cg...@graytechsoftware.com> > *Sent:* Friday, July 29, 2016 1:20 PM > *To:* af@afmug.com > *Subject:* [AFMUG] UBNT AF-2X Problems... Where Do You

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Mathew Howard
ting caught in the difference > between aggregate vs per stream power levels. UBNT products are pretty > clear about this in the GUI though. > > > *From:* Mathew Howard <mhoward...@gmail.com> > *Sent:* Friday, July 29, 2016 3:56 PM > *To:* af <af@afmug.com> > *Sub

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Matt Hardy
Hey Chris, Sorry about this. I'll check with the team and see why you haven't been able to get in touch with anyone... We'll follow up shortly. Thanks, Matt On Fri, Jul 29, 2016 at 2:20 PM, Christopher Gray < cg...@graytechsoftware.com> wrote: > I've had an open ticket about the AF-2X for over

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Ken Hohhof
though. From: Mathew Howard Sent: Friday, July 29, 2016 3:56 PM To: af Subject: Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help? I'm pretty sure that you could increase transmit power to compensate for cable loss, which would mean you'd only need 1db of cable loss to be able to up

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Mathew Howard
cg...@graytechsoftware.com> > *Sent:* Friday, July 29, 2016 1:20 PM > *To:* af@afmug.com > *Subject:* [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help? > > I've had an open ticket about the AF-2X for over a month. I have not been > able to actually work

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Eric Kuhnke
I would be very suspicious if ANYTHING can transmit at 256qam 3/4 or 5/6 at +30. +24 is nice. When it was first announced I was expecting +20 or +19 for link budget calculation. On Jul 29, 2016 11:20 AM, "Christopher Gray" wrote: > I've had an open ticket about the

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Ken Hohhof
xmt power or antenna gain. If you’re losing several dB in the cable, I can see where you’d want the full +30 dBm xmt power from the radio. From: Christopher Gray Sent: Friday, July 29, 2016 1:20 PM To: af@afmug.com Subject: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help? I've had

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Josh Reynolds
That forum is also the best way to get direct 1 on 1 with the product developers, as long as you @mention the employee name in the post. On Jul 29, 2016 1:54 PM, "Bill Prince" wrote: > Everybody knows this list is better for the straight poop. > > No offense to the UBNT

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Bill Prince
There's poop both places, but the quality of the poop is quite different. bp On 7/29/2016 12:07 PM, Josh Luthman wrote: There's stuff besides poop there? I guess it has been a while. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Josh Luthman
There's stuff besides poop there? I guess it has been a while. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jul 29, 2016 2:54 PM, "Bill Prince" wrote: > Everybody knows this list is better for the straight poop. > > No

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Bill Prince
Everybody knows this list is better for the straight poop. No offense to the UBNT forum, but there is a lot of noise there. bp On 7/29/2016 11:49 AM, Chuck Macenski wrote: Out of curiosity, did you post anything on the ubnt.com airfiber forum on

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Chuck Macenski
Who ya gonna call? Call AFMUG!!! Hit me offlist at ch...@ubnt.com and we will get you a software update. Seems the software rules surrounding lower gain antennas are in error. We should be able to put a fix together early next week. Out of curiosity, did you post anything on the ubnt.com

Re: [AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Bill Prince
The higher power may not be possible with the higher mod rates. bp On 7/29/2016 11:20 AM, Christopher Gray wrote: I've had an open ticket about the AF-2X for over a month. I have not been able to actually work with anyone on the issue. It has been "escalated" but

[AFMUG] UBNT AF-2X Problems... Where Do You Go For Help?

2016-07-29 Thread Christopher Gray
I've had an open ticket about the AF-2X for over a month. I have not been able to actually work with anyone on the issue. It has been "escalated" but without any positive results. Is there a better way to talk to someone about the airFiber? The spec sheet says a US AF-2X has a maximum Tx power