Re: [Evergreen-general] Minors and Self Registration

2024-04-02 Thread Diane Disbro via Evergreen-general
We require a DOB to be entered in the online registration form. We don't verify that the DOB entered is correct. Our online form is used to create Internet Only accounts. We don't create these accounts for minors. In order to check out physical materials, patrons must bring photo ID to the

Re: [Evergreen-general] [Evergreen-documentation] Bug Squashing Week - Final Report

2024-03-25 Thread Diane Disbro via Evergreen-general
Thank you to everyone who worked on this! Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.or g On Mon, Mar 25, 2024 at 9:59 AM Terran McCanna via Evergreen-documentation <

Re: [Evergreen-general] New core committer: Stephanie Leary

2024-02-20 Thread Diane Disbro via Evergreen-general
Thank you, Stephanie! You are a gem. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.or On Tue, Feb 20, 2024 at 10:31 AM Galen Charlton via Evergreen-general <

[Evergreen-general] Circulation Coordinator position opening

2024-02-01 Thread Diane Disbro via Evergreen-general
Good morning - Scenic Regional Library, headquartered in Union, MO, is looking for a Circulation Coordinator to fill the position when I retire in April. I have worked for Scenic eighteen years, evidence that it is a good place to be! Administrative staff members are energetic and forward

Re: [Evergreen-general] Claims Returned Item Status?

2024-01-26 Thread Diane Disbro via Evergreen-general
We don't use Claims Returned/Claims Never Checked Out. Patrons see those items in their online account and call to say, "I told you I returned that." After the patron and library have made a thorough search, we will forgive a Claim one time. We mark the item Lost (if it hasn't already gone to

Re: [Evergreen-general] LP 1948991: Administration Options - Mismatch with headers

2024-01-18 Thread Diane Disbro via Evergreen-general
Yes, please. +1 Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.or On Wed, Jan 17, 2024 at 12:34 PM Jennifer Pringle via Evergreen-general <

Re: [Evergreen-general] Inconsistent White Screens with Hatch

2023-11-07 Thread Diane Disbro via Evergreen-general
I forwarded all of this information to Missouri Evergreen libraries. Two have replied that they don't use Hatch and are still seeing an increase in White Screen incidents. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636)

Re: [Evergreen-general] Inconsistent White Screens with Hatch

2023-11-07 Thread Diane Disbro via Evergreen-general
We are also experiencing this randomly throughout Missouri Evergreen. Thanks for the tips. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Tue, Nov 7, 2023 at 1:05 PM John

Re: [Evergreen-general] Staff Training Roundtable

2023-09-20 Thread Diane Disbro via Evergreen-general
Yes! Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Tue, Sep 19, 2023 at 5:15 PM Jennifer Pringle via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote:

Re: [Evergreen-general] Staff training

2023-09-19 Thread Diane Disbro via Evergreen-general
Libraries can also enable settings that bring items home when their patrons place holds, overriding the holds queue. Some people are more nervous about change than others. That's o.k. But the benefits of resource sharing are fantastic. My consortium shares over four million items! Diane Disbro

Re: [Evergreen-general] [EXTERNAL] RE: Does your library manage Book Group Kits via Evergreen?

2023-09-13 Thread Diane Disbro via Evergreen-general
I am watching this discussion. We have handled book club kits in a variety of ways over the years. One way was putting the kits into the Booking Module. Staff then created reservations for patrons. Didn't work because staff couldn't remember to include a buffer period in the reservation and there

Re: [Evergreen-general] Community Calendar is Now Live

2023-09-11 Thread Diane Disbro via Evergreen-general
Thank you! Diane Disbro Pronouns: she/her Circulation and Special Projects Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Fri, Sep 8, 2023 at 10:04 AM Olivia Blake via Evergreen-general <

[Evergreen-general] counting OPAC logins

2023-08-31 Thread Diane Disbro via Evergreen-general
Good morning - Does anyone use something other than Google Analytics to track OPAC logins? Thanks. Diane Disbro Pronouns: she/her Circulation and Special Projects Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org

Re: [Evergreen-general] [Bug 2033543] [NEW] Merging Circ Stats to Replaced Item Record

2023-08-30 Thread Diane Disbro via Evergreen-general
77) Open-ILS (673-6457) > https://equinoxOLI.org/ > > On Aug 30, 2023, at 1:42 PM, Diane Disbro via Evergreen-general < > evergreen-general@list.evergreen-ils.org> wrote: > > Wait. I didn't think circ stats were lost when an item is deleted. The > checkout has been recorde

Re: [Evergreen-general] [Bug 2033543] [NEW] Merging Circ Stats to Replaced Item Record

2023-08-30 Thread Diane Disbro via Evergreen-general
in the staff client and on reports. > > Jason > > On 8/30/23 13:42, Diane Disbro via Evergreen-general wrote: > > Wait. I didn't think circ stats were lost when an item is deleted. The > > checkout has been recorded and won't be erased just because the item no > > l

Re: [Evergreen-general] [Bug 2033543] [NEW] Merging Circ Stats to Replaced Item Record

2023-08-30 Thread Diane Disbro via Evergreen-general
Wait. I didn't think circ stats were lost when an item is deleted. The checkout has been recorded and won't be erased just because the item no longer exists. Like when I retire, the work I have done over twenty years doesn't disappear. What am I missing? Thank you! Diane Disbro Pronouns: she/her

[Evergreen-general] computers for those who have never used one

2023-08-11 Thread Diane Disbro via Evergreen-general
Ideas needed! 1. Do you know if anyone is developing a simple computer that libraries can make available to patrons who have no idea how to use a standard computer? 2. What help do you offer to patrons who have no idea how to use a computer? Computer classes are nice but don't meet the needs of

Re: [Evergreen-general] Ways to handle shelving location names?

2023-08-11 Thread Diane Disbro via Evergreen-general
Missouri Evergreen is in the same situation as Bibliomation. Over a thousand shelving locations for sixty-five libraries. Each member library creates its own shelving locations. Reporting circulation by target audience.to the State Library each year is a challenge. Pros: Each library can do

Re: [Evergreen-general] Questions about RFID

2023-08-08 Thread Diane Disbro via Evergreen-general
I can tell you about our experience. I'll write to you off-list. Diane Disbro Pronouns: she/her Circulation and Special Projects Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Mon, Aug 7, 2023 at 11:14 AM

Re: [Evergreen-general] Evergreen Logging Out with Each New Chrome Tab?

2023-07-06 Thread Diane Disbro via Evergreen-general
Nope Diane Disbro Pronouns: she/her Circulation and Special Projects Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Thu, Jul 6, 2023 at 2:31 PM Szwagiel, Will via Evergreen-general <

[Evergreen-general] curbside module

2023-06-20 Thread Diane Disbro via Evergreen-general
Good morning - A library in the process of migrating to the Missouri Evergreen Consortium would like to talk to a library currently using the Curbside module. I don't think anyone in MEC is. Is there someone in the larger community using it on a regular basis who is willing to talk to this new

Re: [Evergreen-general] Evergreen-general Digest, Vol 35, Issue 22

2023-06-12 Thread Diane Disbro via Evergreen-general
There are no bills to void. We tried marking it Lost to create a bill that could be voided to remove the item from Other/SpecCirc. No bill was created. The current status of the item is both In Transit to the lending library and Checkedout in the patron's Other/SpecCirc. The library where this

Re: [Evergreen-general] Evergreen-general Digest, Vol 35, Issue 22

2023-06-12 Thread Diane Disbro via Evergreen-general
Will this remove the item for Special/Circulations? Diane Disbro Pronouns: she/her Circulation and Special Projects Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Mon, Jun 12, 2023 at 10:44 AM Terri Moser via

[Evergreen-general] claims returned

2023-06-12 Thread Diane Disbro via Evergreen-general
Good morning - A staff member at a Missouri Evergreen library marked an item Claims Returned. The item was later checked in. Is there any way to remove it from the patron's Other/Special Circulations? We tried everything that we can think of. Thanks for any advice you can give. Diane Disbro

Re: [Evergreen-general] Documentation for item status

2023-05-30 Thread Diane Disbro via Evergreen-general
green-general < > evergreen-general-boun...@list.evergreen-ils.org> *On Behalf Of *Diane > Disbro via Evergreen-general > *Sent:* Saturday, May 27, 2023 11:06 AM > *To:* Evergreen Discussion Group > > *Cc:* Diane Disbro > *Subject:* Re: [Evergreen-general] Documentation for item

Re: [Evergreen-general] Documentation for item status

2023-05-27 Thread Diane Disbro via Evergreen-general
Hi, Benjamin - I don't know about documentation but it looks like you are talking about two different things: Status and Shelving Location. Reshelving, Missing, Lost, In Transit are statuses. Display and Storage are locations. ??? Diane Disbro Pronouns: she/her Circulation and Special Projects

Re: [Evergreen-general] User Interface Interest Group Meeting: June 6 at 2pm Eastern

2023-05-24 Thread Diane Disbro via Evergreen-general
This is exciting! I've added the meeting to my calendar. Diane Disbro Pronouns: she/her Circulation and Special Projects Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Tue, May 23, 2023 at 4:59 PM Stephanie Leary

Re: [Evergreen-general] Conference Videos

2023-05-03 Thread Diane Disbro via Evergreen-general
Thank you! Diane Disbro Pronouns: she/her Circulation and Special Projects Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Wed, May 3, 2023 at 7:14 AM Rogan Hamby via Evergreen-general <

[Evergreen-general] GUI ?

2023-03-14 Thread Diane Disbro via Evergreen-general
What does GUI mean as displayed in Library Settings here --- [image: image.png] Diane Disbro Pronouns: she/her Circulation and Special Projects Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org

Re: [Evergreen-general] SMS notice bounce backs

2023-02-08 Thread Diane Disbro via Evergreen-general
This would need to be done at the ILS server host level rather than at the library level? Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Wed, Feb 8, 2023 at 11:31 AM Josh

Re: [Evergreen-general] new evergreen libraries in 2022

2023-02-07 Thread Diane Disbro via Evergreen-general
Missouri Evergreen 2022 migrations January 21, 2022 Reynolds County Library District (RCLD) MY9 none March 24, 2022 Ralls County Library District (RALLS) XV8

Re: [Evergreen-general] Happy Friday!

2023-02-03 Thread Diane Disbro via Evergreen-general
is funny! Me thinks someone was playing with the dev tools on the > browser and decided to leave a laugh for others. > > On Fri, Feb 3, 2023 at 9:41 AM Michelle Swane via Evergreen-general < > evergreen-general@list.evergreen-ils.org> wrote: > >> Too funny! >>

Re: [Evergreen-general] SMS notice bounce backs

2023-01-26 Thread Diane Disbro via Evergreen-general
Some of our Missouri Evergreen patrons receive old, stored-up, out-dated messages in a bundle.at midnight, which they don't like. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110

Re: [Evergreen-general] help with Hold Groups presentation

2023-01-12 Thread Diane Disbro via Evergreen-general
ries/> > > Join our email list <http://georgialibraries.org/subscription> for > stories of Georgia libraries making an impact in our communities. > > > > On Thu, Jan 12, 2023 at 10:13 AM Diane Disbro via Evergreen-general < > evergreen-general@list.evergreen-ils.org>

Re: [Evergreen-general] How do you handle placing temporary ILL items on hold?

2023-01-04 Thread Diane Disbro via Evergreen-general
We have a dozen barcode numbers that are used and reused for ILLS. The ILL clerk adds title and author and format to the ILL record, attaches the barcode to the ILL strap, and places a hold for the patron. She checks in the barcode which triggers a transit to the patron's pickup branch. When it is

Re: [Evergreen-general] Report

2022-10-25 Thread Diane Disbro via Evergreen-general
Hi, Brandi - I ran this report [image: image.png] Found in Shared Folders > ME Reports > Library Circulations > Lists I selected one of our branches dates between our migration to Evergreen and today Adult DVD shelving location circulated more

Re: [Evergreen-general] Purging deleted shelving locations

2022-10-21 Thread Diane Disbro via Evergreen-general
Heat added! Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Fri, Oct 21, 2022 at 10:23 AM Rogan Hamby via Evergreen-general < evergreen-general@list.evergreen-ils.org>

Re: [Evergreen-general] Untargeted expiration

2022-09-21 Thread Diane Disbro via Evergreen-general
ies are deleted via >>Acquisitions lineitem cancellation* is set to True, and if your >>patrons already have holds on your On Order items (on order via an acq >> PO), >>then - when you need to cancel the order, with this value set to True, the >> pa

[Evergreen-general] Untargeted expiration

2022-09-16 Thread Diane Disbro via Evergreen-general
Good afternoon - What is the definition for the Hold Cancel Cause "Untargeted expiration?" Thanks. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org

Re: [Evergreen-general] Searching

2022-09-04 Thread Diane Disbro via Evergreen-general
Yes! Check the Limit to Available box when searching. [image: image.png] Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Sat, Sep 3, 2022 at 10:34 AM Misty via

Re: [Evergreen-general] Are you using Hold Groups?

2022-08-29 Thread Diane Disbro via Evergreen-general
selves to Hold Groups - they need to ask > staff to do that. > > Hope this helps, > Andrea > > On Tue, Aug 23, 2022 at 11:39 AM Diane Disbro via Evergreen-general < > evergreen-general@list.evergreen-ils.org> wrote: > >> I am very excited about using Hold Groups! Pat

Re: [Evergreen-general] Are you using Hold Groups?

2022-08-23 Thread Diane Disbro via Evergreen-general
t;> > (404) 235-7138| tmcca...@georgialibraries.org > tmcca...@georgialibraries.org> >> > >> > http://help.georgialibraries.org <http://help.georgialibraries.org> >> | h...@georgialibraries.org <mailto:h...@georgialibraries.org> >

[Evergreen-general] Are you using Hold Groups?

2022-08-22 Thread Diane Disbro via Evergreen-general
Good morning - My library will begin offering Hold Groups to patrons in October. Are those of you who already use Hold Groups happy with how it works? Thank you. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652

Re: [Evergreen-general] Duplicate holds

2022-06-28 Thread Diane Disbro via Evergreen-general
We were told some years ago that if patrons double click when placing a hold, they place two hold. Diane Disbro On Tue, Jun 28, 2022, 2:50 PM Jennifer Pringle via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote: > Hi Terri, > > We've seen that kind of thing happen when staff

Re: [Evergreen-general] STAFF INITIALS-new accounts

2022-06-02 Thread Diane Disbro via Evergreen-general
We put branch initials and staff initials in Other Phone. Example: UN-DD (Union branch - Donald Duck) Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Thu, May 26, 2022 at

Re: [Evergreen-general] video showing creation of carousels?

2022-05-25 Thread Diane Disbro via Evergreen-general
nton, In.,478**42* > * “Reading one book is like eating one potato chip"* ― Diane Duane, So > You Want to Be a Wizard <https://www.goodreads.com/work/quotes/3464> > > > On Tue, May 24, 2022 at 03:20 PM, Diane Disbro via Evergreen-general < > evergreen-gene

[Evergreen-general] video showing creation of carousels?

2022-05-24 Thread Diane Disbro via Evergreen-general
I am having trouble following the instructions for creating a manual carousel in the documentation. Is there a video version anywhere? The videos made at last year's international conference didn't walk through the process. Thank you. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic

Re: [Evergreen-general] Pre-Cat management

2022-05-19 Thread Diane Disbro via Evergreen-general
That is what we do, Jennifer! We have barcodes that we use only for ILLs. It is so much easier for circ staff and doesn't leave precat numbers to delete. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Diane Disbro via Evergreen-general
A couple of our branches check everything in twice. One requires a different person to do the second check. The only problem with that occurs when the first person is looking for work to do and isn't allowed to do the second check in of the cart she checked in earlier in the day. Diane Disbro

[Evergreen-general] How to see the number in a list ??

2022-04-05 Thread Diane Disbro via Evergreen-general
Good morning - Does anyone know how to make the number in a list visible? Once the number of items in a list reaches triple digits, this is what I see. This is in the View Holds screen of a catalog record. [image: image.png] No amount of hovering over the number or removing columns or

Re: [Evergreen-general] Evergreen Booking Module

2022-03-18 Thread Diane Disbro via Evergreen-general
Hi, Courtney - I will forward this request to our staff that monitor our Booking offerings. We use it for book club kits, STEAM trunks, and other children's materials. We are currently in 3.6 and are updating to 3.8 next month. The booking module isn't reliable in 3.6. It allows overlapping

Re: [Evergreen-general] Planning the next EG Offline Interface

2022-03-14 Thread Diane Disbro via Evergreen-general
The PC does not have to be offline. Just go to > Circulation => Offline Interface and select one of the action tabs > (Checkout, Renew, etc.). They work fine. > > -b > > On Mon, Mar 14, 2022 at 1:31 PM Diane Disbro via Evergreen-general < > evergreen-general@list.evergre

Re: [Evergreen-general] override all hold-blocking conditions possible

2022-03-07 Thread Diane Disbro via Evergreen-general
aff first. > > Thanks, > > -- > Mike Rylander > Research and Development Manager > Equinox Open Library Initiative > 1-877-OPEN-ILS (673-6457) > work: mi...@equinoxoli.org > personal: mrylan...@gmail.com > https://equinoxOLI.org > > > On Mon, Mar 7, 2022 at 3

[Evergreen-general] override all hold-blocking conditions possible

2022-03-07 Thread Diane Disbro via Evergreen-general
Good afternoon - Missouri Evergreen is upgrading from 3.6 to 3.8 next month. I see this in the new OPAC. What does it mean? Will patrons be able to add themselves to the hold queue of items with age protection but not be able to exceed the number of holds allowed by their home library? [image:

Re: [Evergreen-general] Best Practices Question

2022-03-01 Thread Diane Disbro via Evergreen-general
If they are being used for a program, is checking out to a staff account false circulation? They *were* used. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Fri, Feb 25,

Re: [Evergreen-general] patron permission groups

2022-02-01 Thread Diane Disbro via Evergreen-general
search still uses the whole list - > https://bugs.launchpad.net/evergreen/+bug/1812675 > > Hope this helps, > > Jennifer > > > > Quoting Diane Disbro via Evergreen-general > : > > > Good afternoon - > > > > Missouri Evergreen currently has nineteen patron

[Evergreen-general] patron permission groups

2022-01-31 Thread Diane Disbro via Evergreen-general
Good afternoon - Missouri Evergreen currently has nineteen patron permission groups. We are working on reducing that number. We understand that permission groups are set by the consortium and cannot be customized for each library. But is it possible to limit the perms seen by staff at individual

Re: [Evergreen-general] Old Barcode/Username Change

2022-01-27 Thread Diane Disbro via Evergreen-general
. **(828) 250-4754 * > > > > *Respect. Honesty. Integrity. Collaboration. Equity* > > > -- > *From:* Evergreen-general < > evergreen-general-boun...@list.evergreen-ils.org> on behalf of Diane > Disbro via Evergreen-general > *Sent:*

Re: [Evergreen-general] Old Barcode/Username Change

2022-01-27 Thread Diane Disbro via Evergreen-general
eave the old barcode as active so they can > continue to use it for OverDrive. The other option is that you can merge > user IDs in OverDrive Marketplace (video on this here: > https://resources.overdrive.com/merging-user-ids/). > > On Thu, Jan 27, 2022 at 11:12 AM Diane Disbro via Evergr

Re: [Evergreen-general] Old Barcode/Username Change

2022-01-27 Thread Diane Disbro via Evergreen-general
And I appreciate the opportunity to ask questions about this! Some of our patrons don't want to replace lost cards because they have set up accounts with OverDrive and don't want to have to start over. If they DON'T need to start over, we can tell them to continue to use their old number for their

Re: [Evergreen-general] Old Barcode/Username Change

2022-01-27 Thread Diane Disbro via Evergreen-general
If we don't reset the Username to match the new patron barcode, will the patron be able to continue to use their eResource accounts with the old barcode and not have to create a new account and begin again placing holds? Thank you. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic

[Evergreen-general] hold shelf delay

2022-01-26 Thread Diane Disbro via Evergreen-general
Good morning - One of our Missouri Evergreen libraries saw this Status in a patron's list of holds - Hold Shelf Delay. What does that mean ?! We have never seen it before. Thank you. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO

[Evergreen-general] list of compatible scanners and printers

2022-01-06 Thread Diane Disbro via Evergreen-general
Good afternoon - Where can I find a list of scanners and printers that are compatible with Evergreen? Thank you. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org

Re: [Evergreen-general] Hold Cancelled Notification

2021-12-17 Thread Diane Disbro via Evergreen-general
ca > > On Fri, Dec 17, 2021 at 11:00 AM Diane Disbro via Evergreen-general < > evergreen-general@list.evergreen-ils.org> wrote: > >> Good morning - >> >> This is what I created: >> >> [image: image.png] >> [image: image.png] >> >>

[Evergreen-general] Hold Cancelled Notification

2021-12-16 Thread Diane Disbro via Evergreen-general
Good morning - Can someone direct me to the instructions for setting up Hold Cancelled (Shelf-Expired) Notifications? I saw this feature discussed on the Evergreen International listserv but don't know how to set it up in Local Admin. Thank you. Diane Disbro Pronouns: she/her Circulation

Re: [Evergreen-general] Issues with Hatch and Chrome

2021-12-08 Thread Diane Disbro via Evergreen-general
e > > > I hope someone stumbles on a more permanent solution. > > John > > John Amundson | Library Applications Supervisor | CW MARS > > jamund...@cwmars.org | 508-755-3323 x322 <%28508%29%20755-3323> > > https://www.cwmars.org > > he/him/his <https:/

Re: [Evergreen-general] Issues with Hatch and Chrome

2021-12-08 Thread Diane Disbro via Evergreen-general
We have seen the same issue at random workstations. I don't understand all of the details that Bob gave. I just know that on the affected workstations, we have to refresh to get the Evergreen page to load. One workstation is working normally after IT pushed through several updates but we aren't

Re: [Evergreen-general] Cancelled/Expired Holds notice

2021-12-07 Thread Diane Disbro via Evergreen-general
See the first link in the email below. It has been sent to me twice in emails this morning. Both from an ecrib domain. I thought the first one was legitimate and clicked on it. It was on the Evergreen International listserv. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional

Re: [Evergreen-general] See yesterday's pull list?

2021-11-08 Thread Diane Disbro via Evergreen-general
>>>> >>>> There's a reporting source called "Unfulfilled Hold Targets" that might >>>> get you close to that. Any time the hold targeter retargets a hold, it logs >>>> an entry in the database noting the copy that was targeted, the library >

[Evergreen-general] See yesterday's pull list?

2021-11-03 Thread Diane Disbro via Evergreen-general
Good afternoon - Here's a wild idea. Wouldn't it be great if we could see yesterday's pull list? Then you could see if your patron submitted a request that targeted one of your items while you were closed then the hold bounced to a different library before you reopened. The hold was placed on

Re: [Evergreen-general] Family Accounts in Evergreen

2021-10-07 Thread Diane Disbro via Evergreen-general
Grouping works fine for us and the way I laid out solves one problem but > creates another. If anyone has any additional thoughts about the privacy > issue I would be happy to hear them. > > Jordan > > On Wed, Oct 6, 2021 at 8:57 AM o1bigtenor via Evergreen-general < > evergreen-g

Re: [Evergreen-general] Family Accounts in Evergreen

2021-10-06 Thread Diane Disbro via Evergreen-general
Hi, Jordan - This is clever! I have a couple of questions. 1. What is the goal for having all family members on one account? 2. Does Grouping not give you what you need? Drawbacks: They will share checkout and fine limits. There will be no privacy. Diane Disbro Pronouns: she/her Circulation

Re: [Evergreen-general] High Level Hold Has No Copy

2021-08-31 Thread Diane Disbro via Evergreen-general
patch has been tested and signedoff. At > this point, it's waiting for committer review. > > Hope this helps, > Michele > -- > Michele M. Morgan, Technical Support Analyst > North of Boston Library Exchange, Danvers Massachusetts > mmor...@noblenet.org > > > > On Tue, Au

[Evergreen-general] High Level Hold Has No Copy

2021-08-31 Thread Diane Disbro via Evergreen-general
Good morning - Will we only see this message *High Level Hold Has No Copy* when a part hold needs to be placed rather than a title hold? Can it ever mean something else? We seriously miss the message *Choose Part *(lost when we upgraded from 3.3 to 3.6). No one was confused by the meaning of

[Evergreen-general] Photo URL

2021-07-21 Thread Diane Disbro via Evergreen-general
Hi - Is this feature in Patron Registration functional? [image: image.png] Thanks. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org

Re: [Evergreen-general] complaints about texts and such

2021-06-29 Thread Diane Disbro via Evergreen-general
Hi, Kendra - Are these duplicate messages, for example, more than one text message with the same information? Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Mon, Jun 28,

Re: [Evergreen-general] How are you using Privacy Waiver?

2021-06-25 Thread Diane Disbro via Evergreen-general
If you reply to Elizabeth, please reply all. I am also interested in hearing what you have to say! Thank you. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Fri, Jun 25,