**
You might look at:
http://www.sourceforge.net/projects/roi
It doesn't do anything with contacts...but it synchronizes tasks and/or calendar. And it's free. And open source. And free. And you could easily tweak it do contacts as well (provided you know a little C++/STL/ATL and are ab
**
Hi All,
I’m looking at using a product called Genius Connect (or
similar) to link our custom Remedy V7 CRM system to Outlook. The functionality
we require is the ability for our sales force to use Outlook as their contact
list, calendar and task list while retaining compatibility wit
Title: RE: Oddity with Submitter field in e-mail notifications
**
Eureka! I discovered that the "Create New Ticket" button on
our help desk splash screen is calling a macro named OpenNewTicketHD and
embedded in that macro is "536870928=Demo" where that field number is that of
the Submitter fi
John is right.
The contents of the 'Request ID' field do not mean what they used to.
It used to be that this was the primary key that would be used for gluing
records together and it was commonly passed to other records via macros
way back when. Starting with version four, a new function calle
Title: RE: Oddity with Submitter field in e-mail notifications
**
I spoke too soon in my previous message. The Demo user was
removed some time in the past. I have exported all related objects to my form
and I'm going through the def file now to look for instances of
Demo.
-Rick
From: Ac
Hi
I wanna know where i can find information about the requirements of
Remedy about Hardware. (RAM - Hard Disk)
If someone kow tell me please
they are different in windows o UNIX?
regards
___
UNSUBSCRIBE or access A
I know they did some oracle specific settings to make it faster:
Server-Side-Table-Chunk-Size: 1
Next-ID-Commit: T
Oracle-Cursor-Sharing: FORCE
Oracle-Search-On-Clob: T
Oracle-Bulk-Fetch-Count: 100
Clustered-Index: T
I am not sure about DB2 you will have to look at the "Configuring AR
S
**
I think the number should be meaningless. In other words - I suggest leaving the system as is. Benefits:freefastget to work on the next higher value projectetc...-John John David Sundberg235 East 6th Street, Suite 400BSt. Paul, MN 55101(651) 556-0930-work(651) 247-6766-cell(651) 695-8577-fax[EMA
**
And by doing the import with new ID's those Consolidated records will get created properly since these will be new creations. Trying to synch everything up is a headache to say the least. BUT, delete the old records before importing. You'll have them in the export (arx) file which I generally
Title: RE: Created 15,000 tickets
**
Kathy,
I am sure this will be just one of many
recommendations to not try to renumber your existing tickets using sql. There
are way too many pitfalls. James’ suggestion to export out your current
tickets, change your next ID value, and import while
**
And of course also very important questions are:how many concurrent users would be logged in to the system at peak times? How many tickets are there in HPD:Helpdesk and how many tickets would you normally log per day (or week, or month)
And I guess there is no such thing as Helpdesk v6.3. You wo
Title: RE: Created 15,000 tickets
**
Kathy:
It is possible to do this but I don't have the knowledge on how to do this in the database, but I have done this through an export/import. Just set the import tool to gen new id's.
James McKenzie
From: Act
Title: RE: ARS 7 install issues with Oracle 10gR2 on Solaris 9
**
Axton:
BASH, KSH. I've seen issues like this one, but I was doing a fresh install to a precreated tablespace. This may have bypassed this problem.
James McKenzie
-Original Message-
From: Action Request System dis
**
I guess that You need ' for char
fields
update T418 set C535478792 = '$Secondary
email$' where C1 = '$Case ID+$'
Are You using this code in workflow? T418
will be changed on another server, or if the form is deleted and reimported.to
the same server. Use viewnames instead, or avoid ha
**
Thanks Roger! ")
Jase
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roger JusticeSent:
Wednesday, September 06, 2006 4:05 PMTo:
arslist@ARSLIST.ORGSubject: Re: Multiple Groups with different
Business Time Tags using same SLA.
**
1. crea
Find where arcache is located and run:
arcache -Ua -e001 -lw 1 -nDemo -pDemo -s`hostname` -g1; -d
This should allow you to log in as Demo/Demo.
Once you log in go directly to the User form and fix the Demo account
the way you want it. When you save it the server will recache with t
**
Yikes!! This is alarming. Your advice regarding the "tickets
created after the auto-generated tickets" -- can the new tickets created
today be renumbered directly in the database?
__20060125___This posting was submitted with HTML in it___
**
1. create an entry in Business time for each group with their hours and any offset from your server
2. create a filter on the helpdesk form that will populate the time fields on the form with the groups time and offset. be sure the filter fires prior to the SLA being set.
3. this will only
I consistently had this issue. What os/shell did you use?
Axton Grams
On 9/6/06, McKenzie, James J C-E LCMC HQISEC/L3
<[EMAIL PROTECTED]> wrote:
**
Axton:
Thank you. I did not have this problem when I did my install.
James McKenzie
L-3 GSI
-Original Message-
From: Action Request
**
You did not mention what database you are using but you might want to put either single or double quotes around your $ variables.I'll assume since I see the ";" at the end that you are on Oracle. Try:
update T418 set C535478792 = '$Secondary email$' where C1 = '$Case
ID+$';Keep in mind that you
**
Hi,
I am trying to update a field (C535478792) with the values on the screen
from the field $Secondary email$ and pushed directly via SQL into the Help
Desk case record I am currently in.
Is this syntax correct?
update T418 set C535478792 = $Secondary email$ where C1 = $Case
ID+$;
Title: RE: ARS 7 install issues with Oracle 10gR2 on Solaris 9
**
Axton:
Thank you. I did not have this problem when I did my install.
James McKenzie
L-3 GSI
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axto
Didn't spend the time to investiage, reported it as a bug and made a
quick/dirty fix to get the installer to complete properly. The only
thing that fails to import when this happens are the fb
forms/workflow.
Axton Grams
On 9/6/06, McKenzie, James J C-E LCMC HQISEC/L3
<[EMAIL PROTECTED]> wrote:
**
Hello Listers,
Please excuse my SLA
newbie questions. I recently was assigned SLA Module 6.0 Out of
the Box and don't know how to overcome some of these obstacles and have an
important Demo in the morning.
Problem:
We have multiple
groups each with different business time tags that wan
I have began the process of installing ARSystem 7.0. This is a fresh
install on a new box. Linux - Oracle 10g
Everything installed cleaned and successfully - I have bounced the server
and everything is up and running. But, I am unable to login to the User
Tool as Demo.
Any suggestions.
___
Title: RE: ARS 7 install issues with Oracle 10gR2 on Solaris 9
**
Axton:
This is b code here:
>>ARS_VER=select dbVersion from control
This should be a number not a select statement for SQL.
I'm wondering why it did not work.
James McKenzie
-Original Message-
From:
Also, if the installer exits at this point, then it didn't complete
successfully.
#
Installing Flash Objects: Mon Jul 24 21:05:36 EDT 2006
./ar_install: test: unknown operator dbVersion
#
The instal
See
http://arswiki.org/wiki/index.php?title=ARS_7.0_Topics#Fresh_Install_Message_Catalog_Data_Import_Failure
for another issue with solaris/oracle install issues if you plan to do
a fresh install with all language packs.
Axton Grams
On 9/6/06, Axton <[EMAIL PROTECTED]> wrote:
This is the way o
Title: RE: Created 15,000 tickets
**
Susan:
You said it. Please delete the autogenerated tickets and any created after this BEFORE resetting the nextid or you will not be able to input any new entries. This cannot be stressed enough. I have done this and had users jumping up and down on my
**
Sorry, didn't notice you want to renumber some existing tickets for today. If you're using something that uses the SHR:Consolidated form you need to make sure those records are updated also.
Sounds like you may need a temporary field to hold the existing ID before any changes are made to th
**
I like to run the following statement before and after Lisa's command to make sure the change is effective
select name, nextId from aradmin.arschema where name = 'CHG:Task';
Initially you'll see what the system says is nextId, and then after the update you should see what you have now define
**
Hello
Listers,
Please excuse my SLA
newbie questions. I recently was assigned SLA Module 6.0 Out of
the Box and don't know how to overcome some of these obstacles and have an
important Demo in the morning.
Problem:
We have multiple
groups each with different business time tags that wa
test
___
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Hello,
Issue is, SLA 6.0, we're looking to leverage business hours tags for
40+ groups, we don't want to have dozens of SLA's to accomplish this.
The Group/Idividual business hours tag is tied to each SLA on a one to
one basis, we need to be able to pass the group (on task) into the SLA
during cre
**
Kathy,
Another trick is to create a view form to
the arschema table. You can probably figure out what to do from there. No SQL
involved. Just need to be careful.
HTH,
Roger A. Nall
OSSNMS Sr. Remedy Administrator/Developer
T-Mobile USA
Desk: 973-644-3963
Cell: 973-652-6
Hi Listers;
Has anyone ever gotten an:
Message type : ERROR
Message number : 91
Message: Cannot open catalog; Message number = 91
Appended: RPC: Procedure unavailable
When trying to do a simple retrieve with the cmdbdriver program before??
I do an init and a log, they seem to work O
**
Hi David,I have this form on my production server that was a fresh install of ITSM 6 (the Change History also shows RemedyVer 6.00.00). I have it also in my old production db of version 4 apps. Looks like it is old and still being used.
JasonOn 9/5/06, David Yearsley <[EMAIL PROTECTED]> wrote:
*
So what is your processor at? Is your RAM and Processor at 100% on the
application or database server?
On Wed, 6 Sep 2006 19:05:46 -, [EMAIL PROTECTED] wrote
> before to find out the other points you asked me
> well, It's a
>
> Unix Server AIX 5.3
> Remedy 6
> Help desk 6.3
> Websphere 5.1
>
**
You're nextID would be
7001 though
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kemes, LisaSent:
Wednesday, September 06, 2006 3:13 PMTo:
arslist@ARSLIST.ORGSubject: Re: Created 15,000
tickets
**
Here's the SQL that we
use to reset
**
Here's the SQL that we
use to reset the request id: update ARAdmin.arschema set nextId =
1763 where name = 'FormName';
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy MorrisSent:
Wednesday, September 06, 2006 3:11 PMTo:
arslist@ARSLIST
**
Hi all,
Because some workflow had the wrong qualification from a previous
developer, 15,000 tickets were generated. We left off at 7,000 and now we
are at 22,000. Isn't there a way thru SQL to reset the value of the
HPD to 7,000 so Remedy goes to set the next ID, it will think the last
before to find out the other points you asked me
well, It's a
Unix Server AIX 5.3
Remedy 6
Help desk 6.3
Websphere 5.1
DB2 8.1
___
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Good afternoon listers-
Does anyone know if there is an adapter for the EIE built for the Ciscoworks
product?
Thanks in advance
Theo
ARS 6.3
MS SQL 2K
Windows 2k
___
UNSUBSCRIBE or access ARSlist Archives at http://www.
This is the way our instance was built.
SQL> select * from v$nls_parameters where parameter in
2 ('NLS_CHARACTERSET','NLS_NCHAR_CHARACTERSET');
PARAMETER VALUE
--- -
NLS_CHARACTERSETUTF8
NLS_NCHAR_CHARACTERSET UTF8
Axton Grams
On 9/6/06, Eric Zh
US7ASCII supports 7 bit characters. For US English users in the United
States, this could suffice.
If you are going anywhere other try WE8ISO8859P1 character set it
supports most Europeen languages. This is the Oracle default character
set and can support 8 bit characters.
-Original Message-
Title: RE: ARS 7 install issues with Oracle 10gR2 on Solaris 9
**
Eric:
I don't know, but think you will have to export all of the data in the database, recreate it and then import the data back in so that it will be converted to UNICODE.
James Mckenzie
L-3 GSI
-Original Message-
Thanks, James!
But can we just reset values in table v$nls_parameters for
NLS_CHARACTERSET and NLS_NCHAR_CHARACTERSET instead of re-creating the
database?
Thanks,
Eric
On Wed, 6 Sep 2006 11:13:57 -0700, McKenzie, James J C-E LCMC HQISEC/L3
<[EMAIL PROTECTED]> wrote:
>Eric:
>
>The initial d
**
Anyone out here
working with this product? Contact me off-list, I have a few questions for
you.
James
McKenzie
L-3
GSI
__20060125___This posting was submitted with HTML in it___
What is your RAM and CPU Utilization? How is your Disk I/O on the DB? Is this
Oracle or MSSQL?
On Wed, 6 Sep 2006 18:13:35 -, [EMAIL PROTECTED] wrote
> Hi
>
> is there any way to increase the perfomance in Remedy 6?
>
> Well my clientes told me that the processes in Remedy Help Desk are
> v
**
Tyrone, absolutely you can restrict everybody except admins. That is the beauty of it, you have the flexibility of any query that can be run in a filter Run If.Firing on every get entry is definitely something to take into consideration and was one of my concerns. I figured since it is not a que
Carin,
A quick query shows:
NLS_CHARACTERSET
US7ASCII
NLS_NCHAR_CHARACTERSET
AL16UTF16
So, what values should we set for NLS_CHARACTERSET and
NLS_NCHAR_CHARACTERSET to support UNICODE?
Thanks,
Eric
On Wed, 6 Sep 2006 10:47:48 -0500, Sinclair, Carin
<[EMAIL PROTECTED]> wrote:
>Eric,
>
>Mak
Hi
is there any way to increase the perfomance in Remedy 6?
Well my clientes told me that the processes in Remedy Help Desk are
very slow.
searching, generate reports and so on.
I think in general HD is slow in general, I changed Server Port and
Queues:
Type ---Min T
Title: RE: ARS 7 install issues with Oracle 10gR2 on Solaris 9
**
Eric:
The initial database instance MUST be created allowing for unicode support or the database might no have the proper support. I would consult the Oracle Installation Guide for further information. ARS can only use what
Axton,
Does it matter how you create your initial database when you use those
environment vars for installation?
Thanks,
Eric
On Wed, 6 Sep 2006 12:29:29 -0400, Axton <[EMAIL PROTECTED]> wrote:
>I used the following env vars for the 7.0 installer on solaris 9 with
>Oracle. This allowed me to
To my knowledge the only change that a deployable application has is that
when in Maint only noone except admins can access it...test maps to your
test group...and production map to production groups as defined in the roles
form...I do not believe any other changes occur based on the app state
L
Ive recently returned from the AR Administrator 7.0 course but neglected
to ask a very important perhaps even simple question? What is the affect on
the underlying database when the state of deployable application moves from
state to state. Will the fields be created and/or removed within the
Hi George
Is the set fields action before the window open building a qualification for
the report? What are your settings in the open window to report action in
the No Requests Match area? If your qualification returns no matching
records and you have your options set to 'Do Not Show Any message
**
Great pictures Phil brings back fond memories of the arslist event ... was a fun time with great laughs. Pick on the singing all you want, it was fun ! Thanks to Dan for organizing the event and of course minding the store continually.
This RUG was a return to what I was looking for
Title: RE: ARS 7 install issues with Oracle 10gR2 on Solaris 9
**
Eric:
If you are staying within English, then the language MIGHT BE en_US.UTF8. If you want to use other languages, you will have to set the database up for 16 bit UTF. I don't know if 32 bit UTF is supported or not.
James
I used the following env vars for the 7.0 installer on solaris 9 with
Oracle. This allowed me to do the install with the single-byte and
multi-byte support data (message catalog, etc.).
NLS_LANG=american
LANG=en_US.UTF-8
LC_ALL=en_US.UTF-8
Axton Grams
On 9/6/06, Eric Zhang <[EMAIL PROTECTED]>
No, not yet - but I'm going to do that..
What I tried to do is to separate the actions from one large AL into 3
smaller ones. The funny thing is, that I ended up with an
open-window-AL (let's call it ReportInternal), for which I have a
handy def file and it works fine. However, I need a set field
James,
English is the base language.
Thanks,
Eric
On Wed, 6 Sep 2006 08:41:59 -0700, McKenzie, James J C-E LCMC HQISEC/L3
<[EMAIL PROTECTED]> wrote:
>Eric:
>
>What language are you using as the base language? I may have a
suggestion.
>
>James McKenzie
>
>
>-Original Message-
>From: A
For those interested, I put a couple dozen photos of the ARSList awards at
http://www.bullcreek.com/BUW but beware (those with small download speeds)
these are NOT thumbnails and I haven't had the time to make a nice page with
anything other than simple links. I did try to give the images a mea
I believe AL32UTF-8 is a superset of UTF-8 not a subset.
Here is some info from the Oracle Content Services Administrator's Guide
for 10g (10.1.2)
--
If your Oracle Content Services instance will contain multilingual
documents, AL32UTF-8 is the recommended database charact
George, have you checked the .arf files in the Home Folder on the clients,
contains the al defintions I know, maybe a difference when the al is not is
working and when it is working? Something corrupt in the arf file? /L ars
-Original Message-
From: Action Request System discussion list(
Eric,
Make sure your oracle db character set is set for Unicode
select * from v$nls_parameters where parameter in
('NLS_CHARACTERSET','NLS_NCHAR_CHARACTERSET');
If not set it and then try the install
Carin
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:
Title: RE: ARS 7 install issues with Oracle 10gR2 on Solaris 9
**
Eric:
What language are you using as the base language? I may have a suggestion.
James McKenzie
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of E
Hello, All!
I am installing ARS 7.0 on a Solaris 9 box with Oracle 10gR2. I am having
a couple of issues:
1. If we don't get ARSystem table space created prior to the installation,
we get the following error:
"An unknown Oracle error has been detected.
Please resolve this error and re-try the
**
Well, I just got off the phone with
BMC and they confirmed that this class is only open to BMC Partners.
The suggested replacement courses for
non-partners are:
ITSM 7: Application Administering Essentials
- wbt
Remedy Service Desk 7.x: Using Incident
Management - wbt
Remedy Service Desk 7.x:
**
Ron,The field id's won't change, since you're making a copy of your original form, including view id's and such. The archive form in turn is just a copy of that form with some fields added. When you import a form in place the T# is also unchanged.
I've just tested it and it looks like it's worki
Hello Joe,
Yep, the group names and ID's are equal.. We used a DB dump and
re-import to duplicate production to dev and only removed customer
related data (names, addresses & co)..
George
On 9/6/06, Joe DeSouza <[EMAIL PROTECTED]> wrote:
**
Very basic question... Have you checked if the per
No, I unfortunately can't remove the advanced option.. But it doesn't
seem to make a different, I tested it as well..
On 9/6/06, Grooms, Frederick W <[EMAIL PROTECTED]> wrote:
I just noticed the Advanced mode... Do you need to use the Advanced
option? Are you specifying the form to open in a
**
Very basic question... Have you checked if the permission groups on both the dev and prod instances are identical - both group names and their ID's should be the same...
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
- Original Message From: "Kemes, Lisa" <[EMAIL P
All,
ConfigGuide-630.pdf Page: 287:
"
Disable-Client-Operation: [[]-
[]] []
Restricts time-consuming operations (such as reporting) during busy times,
improving the overall performance. This option can be set to certain times
the day. It can also exclude users of specific groups so that they a
Title: RE: Oddity with Submitter field in e-mail notifications
**
Rick:
I would not delete this user, but rather rename it to see if the problem moves with this user. Also, some legacy software depend on the existance of user id #1.
James McKenzie
L-3 GSI
__
Title: RE: Setup Dev Server
**
Brian:
If the two Oracle servers are on the same wire (network) then you cannot set the SID to the same name. You will get an error (I don't know what it is) when you go to start up the second instance. If they are in isolated spaces, then you will not get th
Title: RE: Administrative Access
**
William:
I will chime in with another reason NOT to give administrative rights if your company exists in the United States: Sarbanes-Oxley. You can run into a host of legal issues and actually cause the company to be shut down or severely fined.
I don'
Title: RE: Question: Disable ODBC
**
Thank you Jason - excellent idea.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of
Jason Miller Sent: Tuesday, September 05, 2006 7:52
PM To: arslist@ARSLIST.ORG Subject: Re: Question: Disable ODBC
** I had
Title: RE: Web Services - Loading WSDL Error
**
Paul:
Looks like the file does not exist at that location. Does it and is it accessable?
James McKenzie
L-3 GSI
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf
Title: RE: Question: Disable ODBC
**
Jason:
That is a great solution and is going in my 'hold' box for ARS tips and tricks I keep.
This is the main reason I stay on the list is the sharing of solutions that BMC would not have.
James McKenzie
From: Actio
That would be sweet - right up the road from me.
Rick
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Keith Bunescu
Sent: Wednesday, September 06, 2006 6:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARSLIST AWARDS - For Dan
We
We heard it was going to be in Vancouver, BC
Keith Bunescu
Resource Manager
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn
Sent: Wednesday, September 06, 2006 8:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: AR
My vote is for Orlando (within driving distance for me). I was there at
RUG 2001.
The city is popular for hosting large conferences, has an international
airport and lots of things to do (ie. Disney World, outlet malls,
restaurants).
Stephen
-Original Message-
From: Action Request Sy
Hi Fred, We don't use Advanced mode so I don't thinks that's is related
Our actions in the al's are only:
Open window - Report Form
Report Type, does not matter, AR or CR - both gives the same problem.
Target - File or screen - does not matter- both gives the same problem.
Operation - Run
Title: Message
**
I've never heard of a company giving admin
rights to someone who is not a developer or administrator. This is a
really bad idea for many obvious reasons. What is usually done is that the
user is given Application Administration access. If it's a home grown app
basically just
**
Will,
We've got somethign
similar in place - all of the core support team have full admin rights.
Thankfully they don't realise what they have access to (and don't realise that
if they just install the admin tool, they could do anything), so for the most
part its pretty safe. That kin
**
Q: How is admin access
given in most organizations? Who makes this decision? What is the
experience for other listers?
A: In my experience,
rights to modify WORKFLOW is only given to those with the training and
development experiencenot untrained users that don't know what they are
I just noticed the Advanced mode... Do you need to use the Advanced
option? Are you specifying the form to open in a Field (That's what the
advanced is supposed to be for). Can you remove the Advanced option and
does the AL work?
Fred
-Original Message-
From: Action Request System di
I don't know where in Houston would be appropriate. I live in Houston
and while we do have hotels and convention centers that would work,
there's not as much of a night-life as other places nor is there any
real form of public transportation. Plus I live here so it would be
better to be able to t
I had an AL just stop working all of the sudden and what I had to do was
delete it and then re-import the AL from the Prod server. Sometimes
AL's get corrupted. Now my AL has no more problems on my Dev server
If this does not work, at least it only takes a couple of minutes to
do
Hope t
**
Koyb:
Ohh... Now that is a loaded question. I am afraid that you have just hit on
a real sort of sore spot with me. I have seen places out there that have done
something similar, allowing non-technical, non-programmer, non-developers
with little background (or understanding!) with the ap
100% matching our problem.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of George Barsan
Sent: Wednesday, September 06, 2006 2:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: AL stopped working (no changes on AL)
Hi Nyall,
I didn't
**
The new feature seems to be really nice, as for example
having to ex- and import for doing archieving and updating fields and stuff is
"not nice" ... currently playing with that feature for one of our applications
(we just recently moved to 6).
However, I would love to see the archive ha
If something is wrong, it should always be wrong, our problem is that the al is
working for a while ...1-3 days...or even more ...after that ars gives up,
'don't like this al anynmore' ...not logical ..so I can't say that anything is
wrong in the code as we get it to work for a while. /L ars
--
Hi Nyall,
I didn't define the report server - my understanding was that it uses
the server I'm currently logged in if nothing is defined (I'm only
logged in into dev). I added the servername as you suggest, cleaned
the cache and restarted the client - still the same behaviour.. But a
good point,
George, We are on p003 client, 18 server. The reason we can't upgrade the
clients is that macros stops working if we have field 1005 in the form and the
macro is using ASB ...:) ...Have tested all patches higher than 003 ...even ver
7.
What would life be without ARS bugs ...(Maybe better ...)
Recently we had a record that was corrupted and I had a AL that was
pulling data from that views tables.
After the record was removed the AL started working.
Dan
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of George Barsan
Se
Hi,
Just a thought.
Have you defined the Report Server option in the User Tool to point to
the dev server. If so, does the report exist on the Report form on dev
server?
If I have misread this problem then please ignore this.
Thanks.
Nyall
George Barsan wrote:
Hi Tim,
Thanks for the qui
Lars,
which patch are you using? My initial guess was that it's client
related, but after testing the application on several workstations
(same behaviour on all of them) it seems like a server issue.
I unfortunately don't have access to the support website at the moment
and therefore can't verif
Sorry, I forgot to mention that both AL are handling reporting and the
open window have open window actions running with "window type =
Report" and using "Advanced" mode..
On 9/6/06, George Barsan <[EMAIL PROTECTED]> wrote:
Hi Tim,
Thanks for the quick answer. The DEV environment is a full copy
1 - 100 of 110 matches
Mail list logo
