Hi Mary,
Have you noticed any time creep since the application of the DST patch? When
AR Server loses connection to the plug-in server is the time on one system more
than 5 minutes faster or slower than the other? Or is the time on your AR
Server 5 minutes faster or slower than your director
Dear Listers,
We ran into an error where arserver lost connection with the plug-in server
over time (12 hours) caused by inconsistency message text not catalog
error.
What's strange is that we started using LDAP in mid-Dec '06 and arserver
has been stable, even though we can see the 8922 errors in
There is a big issue with share and patch 20 for Solaris (oracle backend).
It's a remnant of the default password issue if you have changed the system
password. You will be prompted for the new password and everything runs ok.
When complete the ar.conf file gets rewritten and it includes the
We upgraded from 5.1.2 to 7.0 and now 7.0.1. We did things a little weirdly
and we had problems as well. On the 5.1.2 upgrade to 7.0 we decided to move to
all new servers as well. So for some odd reason that's eluding me now we had
to install a new instance of 5.1.2 arserver on the new db ser
We're running Patch 20 in Dev.
The 44 core forms will be replaced as if you are doing an installation.
Your data will be kept intact.
We had a minor customization on the FB:Variable query field where we
increased the size from 255 to 1000. That was lost, but no big deal.
We simply put it back. I
I'm not familiar with this as a 6.3 option. Are you saying if you
specify the Default Web Path in Server Information on a 6.3 server that
your filter notifications will somehow include a hyperlink to the entry?
I wasn't aware 6.3 offered anything other than the ARTask shortcut.
Chad Hall
(501
To clarify (and to restate the followup posting I made on the
originally-quoted thread by me)...
Patch 020 DOES impact some Solaris/Oracle servers, but does not completely
BREAK the functionality.
here is what happens, and happened on everyone one of our servers (dev and
production
UNCLASSIFIED
And what happens when the next patch is applied?
Sandra Hennigan
OSD Remedy Administrator
Office # 703-602-2525 x251
CACI - Ever Vigilant(tm)
Apparently, there is nothing that cannot happen today. Mark Twain
-Original Message-
From: Action Request System discussion list(A
Soif you do the file replacement method...or the Share option...and it
doesn't do any of these changes...are you running patch 20? What are these
changes in a patch release, are they required for patch 20 to function
properly?
-Original Message-
From: Action Request System discussion
Hi, Derek:
This is very good information. But, since a few posts have been flying
around about the application-bus-time-diff run process, I was curious
about your environment information. As you know, there are many
variables that play into this DST thing.
You already said that your environ
Reminder:
Using the installer on patch 20 to upgrade (at least the windows
executable) will update 44 forms and various pieces of workflow. There
were changes in the Report Creator app that have caused an issue.
..and in general any customizations (whether minor or major) you may
have done to a
Hey listers,
Any one get "HTTP 404 page not found" errors trying to access the ITSM
7.02 apps from the Home Page via Mid Tier 7.01 patch 1?
I can access the User form directly, Approval Central application. If I
import the object list def, and enable that from the mid tier config
page, I can see
Timing test. 3:57pm reconfigured smtp without second server
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
Howdy Listers!
I am working with a customer to "validate" that our production AR
System server environment is DSTC-compliant and encountered some
problems with the business time calculation functions.
I have a form that I’ve created, “DSTC_Test”, which contains three
fields aside form the
One of the fixes is to the Email Engine upgrade installer for Solaris/UNIX.
The patch 020 version had an error if you tried entering in "outgoing" mail
information in that it would get all the way to the end of entering in the
various values and then crashing. The obvious workaround was to run
Hi, Folks:
For those that have been able to obtain ARS 6.3 Patch 21 in Restricted
Release. Were there any other files or executable patches for the Email
Engine or Flashboard Server; particularly in a Windows environment?
...and how's everything working for you so far? We have to have all of
ou
UNCLASSIFIED
Used the installer
Sandra Hennigan
OSD Remedy Administrator
Office # 703-602-2525 x251
CACI - Ever Vigilant(tm)
Apparently, there is nothing that cannot happen today. Mark Twain
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECT
Hmm. Are these side effects of the patch 20 installer? We have only
installed it using the file replace method.
Chad Hall
(501) 342-2650
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hennigan, Sandra H CTR OSD-CIO
Sent: F
UNCLASSIFIED
Except when the patch is applied, the forms for Business Hours and
Holidays are changed. The new time formatting changes the time
expression for the Fourth of July from 7/4/07 to 07/04/07,9:00:00
AM,5:00:00 PM
User and Group are also changed
Sandra Hennigan
OSD Remedy Administrato
What about the fact that before you waited until the records in the
matching list to go from regular font to italics?
Thanks
Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMA
To clarify (and to restate the followup posting I made on the originally-quoted
thread by me)...
Patch 020 DOES impact some Solaris/Oracle servers, but does not completely
BREAK the functionality.
here is what happens, and happened on everyone one of our servers (dev and
production).
Charles, I had the exact same thing happen on a test box.
Windows XP
MS SQL Server 2k
AR System 7.x
I had previously had 5.1.2 installed, and wanted a fresh install, so I
went into SQL Server Enterprise Manager and deleted the AR System
database.
I then installed 7.x and had the exact same thing
Well, BMC was right on this one. Patch 20 actually did fix the DST
issues. We found out the hard way that the OS on our server and desktops
had not been patched like we thought they had. Everything works fine as
long as the OS (server & desktop), AR Server, AR User, and Java have all
been patched.
Yup 5.0 unpatched. thanks
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bruce Scott
Sent: Friday, February 23, 2007 1:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: Question on Java needed with Remedy and DST Upgrades
*
ASI is sourcing Remedy Reporting Analyst or Remedy Systems Administrator
candidates for a 6- to 12-month contract ($40-$45 hourly). Please submit
a resume ([EMAIL PROTECTED]) if you have extensive experience
with Remedy.
Experience:
Remedy Skilled Professional (RSP) certification or equivalent ex
Hi, Friends:
Just passing this on. Contact information and job description is below.
Please contact Payal Goyal for more information.
Michelle
Payal Goyal
Technical Recruiter - Consulting Services
Pyramid Consulting Inc.
212-381-1120 x 553 Voice
Email: [EMAIL PROTECTED]
Website: www.pyramidc
Oxford Properties is a leader in the real estate industry, with 1,500+
employees across Canada, located downtown Toronto, in the financial
district. Our IT professionals implement state of the art technology, to
ensure high availability and performance of our systems. Integration is
part of ea
OK, I understand..
On 2/23/07, Shanmugadas, Suresh <[EMAIL PROTECTED]> wrote:
** Patrick, I am yet to do the SSO for Windows User tool. Only the SSSO
for Midtier is completed now.
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED]
We are observing a series of caught exception errors with MT 7.0.01
p001. They come and go. For a 5-10 minute window, anyone that logs
into the mid-tier will get the following error:
Caught Exception :'this.mColFields[...].mObj' is null or not an object.
After the window, the error can not be
Brian,
If you open the AR System Web Configuration Tool, the Overview section
will tell you what version and patch of ServLetExec you are running.
Bruce
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Friday, February
Brian,
The only reason to use one over the other is strictly based upon
compatibility. The 7.0.1 compatibility matrix states that 1.5.x will
work with all of the components necessary for a full blown ARS
installation, however, I seem to recall that some people may have had
issues after upgrading
Hi, Thad:
Mid-Tier 7.0.01 (Windows 2003/IIS/Java 1.6/Apache Tomcat 5.5)
ARS 6.3 P18 and P20
Windows 2003/SQL Server 2000
We too we're receiving Caught Exceptions, except they were the
"permission denied" type. They started happening after we started
using Mid-Tier 7.0.01 Patch 1 in both dev a
It is back it, you have to pay for it unless you already own it. As well as
what it did before you can do a search on attachments now.
** AOL now offers free
email to everyone. Find out more about what's free from AOL at
http://www.aol.com.
___
I reported this to Support 3 weeks ago. They are still working with
development to determine what is causing the error
** AOL now offers free
email to everyone. Find out more about what's free from AOL at
http://www.aol.com.
Patrick, I am yet to do the SSO for Windows User tool. Only the SSSO for
Midtier is completed now.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi
Sent: Friday, February 23, 2007 10:07 AM
To: arslist@ARSLIS
how are you using oblix to client login with ARSSOinfo
Share away .
On 2/23/07, Shanmugadas, Suresh <[EMAIL PROTECTED]> wrote:
Hello, I had the same issue in the beginning and finally was able to get
it working with same env like yours but my J2EE engine is IIS/Apache
Tomcat. I was able to com
Mathieu,
And if your not restricting your 'sort order' values to integer values
starting with zero and increasing in values then you might also need
to decide how to figure out the "step size" to "increase by" too. (and
you might need to alter a "non-selected" record to increase/decrease
it by th
Hello, I had the same issue in the beginning and finally was able to get
it working with same env like yours but my J2EE engine is IIS/Apache
Tomcat. I was able to compile it successfully. I compiled it using
Visual Studio 2005.
The other difference I have is I Authenticate using a product called
* Client authentication / alert authentication for windows client.. *
--- > This is where they are lacking.. Specifically, WEB is fully
documented and I think is Straight Forward..
This is the Specific Rant..
On 2/23/07, Easter, David <[EMAIL PROTECTED]> wrote:
** Jamie,
Which sample code
Mathieu,
I did this on a form of mine. I included a field in the form for sort
order. I included this field as a hidden column in the table field. I
associated active links to the up/down buttons that threw an arrow image
on. The workflow performs a push fields that resets the sort order
field
Jase,
While I understand the others responses to your question I think they
might all be making a few assumption. (Maybe good/reasonable
assumptions too, but assumptions all the same.)
Assumption #1: You did not state that "Form A" = "CHG:Task".
Assumption #2: You also did not state the the dia
I would question that statement. I've specifically used the Window
Close condition in an Active Link with the PERFORM-ACTION-EXIT-APP run
process command to cause the app to be exited when the browser window is
closed (even with the 'X').
The window close can't be stopped once the 'X' is presse
How much fun is that?! NOT!
Anyway, thanks for the reply I will give that a try.
Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard
Bach
"Poston, Lynn" <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)"
02/23/200
Jamie,
Which sample code did you reference? The latest samples can be found
in the 7.0.01 White Paper regarding SSO and client-side intercept
technology:
http://www.bmc.com/supportu/documents/57/12/65712/65712.pdf
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC
I found today and opened a ticket, that the 7.0.01-Patch 01 user tool,
when doing the modify all for a large amount of records, sets the cursor
to the hour-glass in the beginning, but quickly returns it to the
pointer, giving the illusion that the operation has completed, but is
still actually grin
Hi Bruce,
Thanks for the response. Is there any reason to use the 1.4.x version or
the 1.5.x? Which do you prefer?
thanks,
Brian
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bruce Scott
Sent: Thursday, February 22
Hi Fred,
Thanks for the help. I have the version of Servlet that shipped with
ARS. It appears to be an unpatched 5.0 AS. In the Servlet Admin console
it does not list if it is patched. How can I tell the version?
Brian
From: Action Request System discussion li
That is is sad, sad, pathetic little remark..
DAVE, Is there ANYTHING that can be done about this..
Customer's arise and Flood there Email system.. with requests to have this
done..
and the ticket system too..
BMC should support SSO, they discuss it in their BMC slides at the RUG and
yet the
Hello,
I don't know if there's a way to expand the field itself, but you could
create an active link that fires on gaining focus into the field that
does an Open Window action to pop up a dialog window with your template
information in there, then push that information back into the field
when the
Sarah,
We are on windows environment. We have upgraded all our server and MT to
6.3 Patch 20. Following are the test plan we are considering.
In our dev environment ARS and DB is on the same database.
1) Take the windows server off network
(Reason : When we change clock to some day in future
ARS svr
MS 2003 std, SP1
Db svr
MS 2003 Ent, SP1
MS SQL 2005 std
I have tried using both the ARS 7.0.1 & patch 1 installers with the same
results. This new installation fails when it tries to create the ARAdmin
account on the database. It copies all the files onto the ARSystem server
and cr
Hi!
I've just have a similar issue. In my case, it was caused by a firewall
between the server and the clients.
The server needs an *entrant connection* to the client machine, so the
alert can pop-up. If this connection does not exist, the user STILL can
log in in the alert tool and click in
Support recommend us to upgrade to 6.3 and then to 7x
So we did an upgrade from 5.1.2 -> 6.3 -> 7.01
--
Jarl
On 2/23/07, Rick Phillips <[EMAIL PROTECTED]> wrote:
I had a slightly different variation: in going from 5.1.2 to 7.0.1,
we had to stop at 7.0.0 first. This was due to a known error (
When logging in to the user tool, is it possible to associate a particular
user with a particular preference server?
By way of example, suppose I have two users, "testuser" and "TESTUSER".
testuser is supposed to use preference server "PreferenceServer1", and
TESTUSER is supposed to use prefer
We are trying to address DST updates (on AR System 6.3, so going to patch
20 with that).
We are going to do recommended updates for Linux OS (which will also take
care of Apache apparently).
Just wondering if anyone has any advice on the other web components we are
running - Tomcat and IBM Jav
I tried that on paper but it didn't seem right. (then again it WAS before I
had any coffee)
My escalation fires and populates an existing record with details from the
first change; I have a filter that then fires and starts building the email
body (field = field + xyz). Then the escalation cont
To workaround this issue many years ago we created read-only user id's with
the same name as the groupid for all of the key permission groups in the
system. The email address for these users was set to be the
default 'helpdesk' mailbox that we use.
When carrying out a notification action the sy
Hello,
I am experienced a critical issue with date filed display on ARS 6.3. I
have two date only fields the Submission Date and the Accepted Date:
1. The Submission date field gets the date on submit using the Submit
button on the web.
2. In the Accepted Date field I set the DATE value using a
To make installing patches easier, I always install the JDK ior JRE n a
directory without the patch number, for example c:\jdk\1.4.2. This way when
_12 or _13 comes out you don't have to change your environment variables
(which makes sense, since you're keeping the same version). On unix you'd
cou
Hi Thad.
We just went through the same headache with patch 20. The installer
seemed to work but in fact did not change the files just the date on the
file directories. We did a manual install of the files (twice) and
finally got around it. We are no longer getting the error.
Good luck!
Lynn
I assume that you configured the Alert tool to notify the user in the way(s)
they preferred?
Rick
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hendershot,Bruce D.
Sent: Sunday, February 18, 2007 6:11 AM
To: arslist@ARSLIST
My name is Erin Hubbard. I am a Recruiter for TuringSMI. Turing SMI is a
BMC Platinum Partner covering the US, EMEA, and Australia. At present, we
are looking for full time or contract Remedy Developers in the Northeast.
Knowledge of CMDB
Detailed Knowledge of ARSystem 6.3 and Remedy ITSM 6.0 (H
We are wanting to notify groups or individuals by PHONE instead of email
or Notifier when a security ticket has been created. There will be no one
in the office if these come in at say 3 AM.. so want to be able to call
their personal phone to be able to respond to critical issues more
quickly.
On which server?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dip Patel
Sent: Friday, February 23, 2007 9:29 AM
To: arslist@ARSLIST.ORG
Subject: Error while consuming webservice ,ARERR 9130.
**
Hi List,
I'm getting the following error
hello all,
this is a resubmit, b/c i don't see the first one as posted. if it does
repeat, apologies.
i am looking for AL workflow that would force the expand box to open on text
fields. for example, on a gain focus to the description field, i'd like the
field to automatically "explode" as i have
AR Server 7.0.01 Patch 001
Mid-Tier 7.0.00 Patch 001
Windows Server 2003
IIS
ServletExec 5.0 AS
Is anyone using the SSO code supplied by BMC for Mid-Tier integration with
Active Directory LDAP? Their 'sample' code works well with version 7.0.00
of Mid-Tier, but will not work with version 7.0.01
Hi all,
ARS 6.0
I would like to do move the rows in a table with a up/down bottons. Let me
explain you the details :
I have a table in which some activities resides. Those activities need to
be put in a specific order. However, I do not want to users to specify the
order in a field manually.
Hello all,
I heard this should be the best place on earth to get some help with AR
system so here I am.
Using AR 6.300
We are building a SQL server with multiple instances and I'm not really
strong on this and I need some help.
I have an AR server already installed linked with a single SQL da
We just upgraded our servers to 7.0.01 but our clients are on 5.1.
Although messages are getting into the Alert Events table they do not cause
the tool to display a message, flash the icon or make a sound on user's
desktops. We had problems with this for a subset of users even when the
server
Not an answer to your request for opinions, but here are the facts on
Full Text Search in AR System 7.x:
http://www.bmc.com/products/documents/68/65/66865/66865.pdf
Thanks,
David J. Easter
Product Line Manager BMC Software
AR System - BMC Service Management Business Unit
+001 (408) 571-7
Hello,
We are getting this error, "Caught exception :Object Expected", on our
mid-tier patch 21 (21 is a restricted release, but this was happening on
patch 20 as well) whenever we click on the calendar button for a date/time
field or try to view a record after a search. We are doing the "send
Hi List,
I'm getting the following error while consuming the webservice from
Tibco.
ARERR [9130] An exception occurred from the WebService class : Internal
Error.
Any ideas ??
Environments
ARS 6.3
Windows 2003 server.
Best Regards,
Dipen
__
Are you not able to apply the same methodology? If you define user test1
and TEST1 do you not get the same functionality as test1 and test2?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jim Ashton
Sent: Wednesday, February
Yes ... it was rhetorical !
:)
On 2/23/07, Lucero, Michelle - IST contractor <[EMAIL PROTECTED]>
wrote:
** Hi, Susan:
Not sure if that was a rhetorical question :)
Scroll down to the section, "History of Daylight Time in the U.S.".
http://aa.usno.navy.mil/faq/docs/daylight_time.html
or, yo
This also has some rationale on the time change:
http://webexhibits.org/daylightsaving/index.html
Axton Grams
On 2/23/07, Lucero, Michelle - IST contractor
<[EMAIL PROTECTED]> wrote:
**
Hi, Susan:
Not sure if that was a rhetorical question :)
Scroll down to the section, "History of Daylight
Hi All,
Is possible that ARS server is in administrator mode.
Regards,
Daniel
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Ankur Gulati (GR/EIL)
Sent: Friday, February 23, 2007 6:40 AM
To: arslist@ARSLIST.ORG
Sub
Yes - it is an adaptation of the Hummingbird SearchServer that Remedy
Knowledge Management (KMXperts) uses and runs on the AR Server. I tested
it a bit during the ARS 7 beta, and it worked well to the extent that we
had data in there for it to index. We are not licensed for it, so do not
have it ru
Hi, Susan:
Not sure if that was a rhetorical question :)
Scroll down to the section, "History of Daylight Time in the U.S.".
http://aa.usno.navy.mil/faq/docs/daylight_time.html
or, you can view the Wikipedia explanation
http://en.wikipedia.org/wiki/Daylight_saving_time
There are other cont
Hi List,
I am experiencing a problem with triggering workflow
in a synchronised manner.
Suppose I have
Form 1 (1 record)Order
Form 2 (3 records) Product
Form 3 (12 records) Question To Product Mapping
Form 4 (36 records) Question To Order Mapping
Each order will have n products
an
Hi List,
I am experiencing a problem with triggering workflow
in a synchronised manner.
Suppose I have
Form 1 (1 record)Order
Form 2 (3 records) Product
Form 3 (12 records) Question To Product Mapping
Form 4 (36 records) Question To Order Mapping
Each order will have n products
an
YES this is a known problem from Microsoft's Windows Update for DST.
Naturally, I can't find the KB article at this time.
However, the updates have been applied and the 1 hour time difference
exists in years prior to 2007. When I look at my calendar from 2006
between the first week of March and
Greetings List!!
We've heard through the grapevine that FTS was back in version 7, however,
we haven't been able to ascertain many details on this. Is it true? Is it
worth upgrading from 6.3? If anyone is using this, what issues, if any, have
been encountered?
Our Support is checking into this fo
For some reason my record got dropped from the user cache. So
even tho I had a record in the User form, I couldn't log in.
And the system looks at the cache for permission to run
commands, so it wouldn't let me run the "arreload" command.
Fortunately our database is a copy of an old database, so
Hi Claire,
I know that in ITSM 7, the system uses a "SYS:Message Box" form to hold note
messages. Workflow just looks up an entry in this form, sets in a display only
field then displays the contents of the field to the user.
If you can't find it in the AR System Data Dictionary, then it would s
Hi All,
Maybe the ARS server is set in the administrator mode.
Regards,
Danie
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Ankur Gulati (GR/EIL)
Sent: Friday, February 23, 2007 6:40 AM
To: arslist@ARSLIST.ORG
Sub
Hello all,
I heard this should be the best place on earth to get some help with AR
system so here I am.
We are building a SQL server with multiple instances and I'm not really
strong on this and I need some help.
I have an AR server already installed linked with a single SQL database.
Now I n
And why do we even do a time change
Susan
On 2/23/07, Julio Verne Goncalves <[EMAIL PROTECTED]> wrote:
** G'day listers,
I guess the problem is how to maintain DST starting and ending dates for
all cities around the world?
DST observance is very often a city government decision.
**
I have ARSystem 7.0.1, with ITSM 7.02 Patch 3 installed. Our users are getting different results when opening the Overview Console, I get the ARERR [552] Error:ARGetListEntryWithFields - Failure during SQL operation to the database, as soon as the window opens. Other users login and work fine.
Yes, I know exactly what's going on. If you check the mid-tier logs,
you'll find exceptions caused by some strange timezone in Canada (or
someplace else). You'll need to go to the timezone directory on the mid-
tier server, and copy a good timezone.js to the timezone.js that it's
complaining a
Solaris
ARS 5.1.2 Patch 1313
An outside application is attempting to interrogate a form to obtain data
by consuming a Web Service. Every once in awhile no data is returned but
the application reports that the message: Maximum number of connections
requested exceeded is returned. The message
As far as I know there are no enterprise-wide ITSM implementations yet.
Many companies, including ours are in the middle of the implementation.
The same seems to be true for any 'best practices', especially for
Operational and Product Categorizations.
Even BMC is very vague and sometimes provid
When I installed jdk-1_5_0_11 on our Windows 2003 server and ran the Mid
Tier 7.0.1 patch 001 executable, it kept giving me an error message
that it could not find the JDK. (Remedy is still looking into this). I
was still able to install the Mid Tier and everything seems to be
working OK. Just
Jarl,
Do you know if there is any in-depth document on CAI? I want to do
something similar but don't know where to start with and which way is the
easiest and has the least impact to the future upgrade.
Thanks,
Eric
On Tue, 6 Feb 2007 12:04:24 +0100, =?ISO-8859-1?Q?Jarl_Gr=F8neng?=
<[EMAIL PR
Something that I have noticed, that isn't in the white paper, is that
active link workflow that fire on Window Close events will fail.
I suspect that's because the mid-tier cannot respond to the browser 'X'
close button.
Jim
On Wed, 31 Jan 2007 15:36:14 -0500, Seth Wrye <[EMAIL PROTECTED]
INN
Thanks, L.J. That works exactly as you described.
Unfortunately, the example I gave did not adequately define the nature of
my problem. My two users who require different preference servers are
actually called test1 and TEST1 (utilizing case sensitivity of user names,
which apparently does
Hi All -
Is there any way to parse the contents of a char field that is set to
multiple rows, and has data that looks like this:
John Doe
123 Main Street
Anywhere, Anystate
Where there is a carriage return delimeter? I notice in the dbase, spaces
and carriage returns are "saved" as spaces -
My favorite excuse (if it has already been accepted by your management
team) is to say because it is an ITIL standard.
Research this and confirm that the ticket status is a set definition that
everyone can understand and apply to your organization and apply across
different types of tickets, in
That's the ticket! I used a filter guide with table loop to pull in the
data I needed. Thanks to all who replied!
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
98 matches
Mail list logo
