I don't think John is kidding They also asked us for money (not
that much, though ...)
On 19/06/2012 23:52, Jose Huerta wrote:
** You're kidding me!
On Tue, Jun 19, 2012 at 11:28 PM, John Sundberg
john.sundb...@kineticdata.com mailto:john.sundb...@kineticdata.com
wrote:
¿Sabes quién son estos de José Huerta?
[cid:image519f69.GIF@78c4d5e5.4fa7dca5]
ALVARO VALDES LOZANO
SISTEMAS DE INFORMACION
CONTROLLER DE SISTEMAS INFORMÁTICOS
AVENIDA BURGOS, 109 - MADRID - 28050
Tel: 912146934
Antes de imprimir este correo electrónico piense
Hola Álvaro,
Jose Huerta soy yo. ¿Qué es lo que necesitas?
Saludos,
Jose Huerta
http://theremedyforit.com/
On Wed, Jun 20, 2012 at 10:00 AM, ALVARO VALDES LOZANO aval...@caser.eswrote:
**
¿Sabes quién son estos de José Huerta?
** **
*[image: CASER Seguros]*
*
ALVARO VALDES
Hi Jose,
I am not surprised. I think that BMC has been trying to drop any resellers
not doing their quota for many years. I have a group of friends that has
been doing full time Remedy-consulting for 10+ years, and BMC still has
not seemed interested in having them as a full blown (VAR) reseller.
John,
We contacted them a couple years ago and suggested they may wish to
provide SSO Plugin out of the box. They told us they didn't need it as
they had a high quality solution of their own.
Two years and a few million dollars later, I'm still unable to locate
it.
John
Hi,
It turned out that if I changed the permission on the table and underlying
join form, the table got refreshed.
This definitely seems like a BUG, as filters should ALWAYS run with
administrator privileges...
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Products
Hi,
All SVT Target that you want to get attached when ticket is transferred from
one tenancy to another, should be grouped under a same Service Target Group.
So that when value for company changes, SVT specific to that company
satisfying the criteria will get attached
HTH
--
Regards,
Just for the record they contacted me an hour ago.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
That does help, Tauf; thanks! :^)
Kelly Logan, Sr. Systems Administrator (Remedy, Planview), GMS
ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346
USA | 734.997.4777
kelly.lo...@proquest.commailto:kelly.lo...@proquest.com
www.proquest.com
ProQuest...Start here.
Actually if you look at a filter in Developer Studio 7.6.04, in the Properties
you will see
+ Change History
- Data Access
Get Data As
+ Full Text Search
+ Help Text
+ Integration Workflow
And the choices for Data Access are: System | User
Fred
-Original
You spent a few million dollars trying to find the BMC solution?
Going to their web site seems cheaper.
[I know it isn't Friday, couldn't resist]
Daniel
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker
Sent:
Regarding the links that Joel noted (see below), does anyone else have some
insight into the accusations made by Elliot Mgmt? Personally, I'm glad that BMC
did not completely lose themselves in SaaS, what I see as another 'bubble'
technology that will be bursting in the next few years as
9:30am EST
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Well, I certainly didn't as I have a 3 month old developer to clothe and
feed.
I'm going to put him on the support desk soon, and I'm sure the support
he'll offer will contrast well with that discussed in a recent support
related thread. :)
Fred,
That is an interesting feature I didn't know existed
Misi,
A few choice notes from the workflow guide, page 303
Workflow Functions
In addition to the Set Fields, Push Fields, and Call Guide actions, setting Get
Data
As to User affects the workflow functions COLCOUNT, COLAVG, COLMIN,
We have learned this month that if you want a response to issues, you have
to air your grievance on the list!
BMC, that is not a good customer service model!
On Wednesday, June 20, 2012, Jose Huerta wrote:
** Just for the record they contacted me an hour ago.
Jose M. Huerta
Project
Annual meeting is July 25, so I wouldn't expect any fireworks until around
then. The interesting thing is one of the votes on the agenda is:
5. TO VOTE ON A STOCKHOLDER PROPOSAL SUBMITTED BY ELLIOTT ASSOCIATES, L.P. AND
ELLIOTT INTERNATIONAL, L.P. REGARDING THE REPEAL OF PROVISIONS OR
I really fail to see why they should charge a prospective reseller those
large chunks of change to be a reseller. The way I see it is that, every
reseller no matter what the sale conversion ratio is, be it 1 in every 10
years or 1 every quarter - its still a sale. And its not a sale of
No speak Spanish :-)
Just kidding
Joe
From: Jose Huerta
Sent: Wednesday, June 20, 2012 4:50 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: To be or not to be a BMC partner
** Hola Álvaro,
Jose Huerta soy yo. ¿Qué es lo que necesitas?
Saludos,
Jose
I am wondering what Elliott's end game is. Are they simply trying to make
stock they own more valuable, or do they have MA ideas? Their actions
thus far could lead in either direction.
Rick
On Jun 20, 2012 9:55 AM, pritch pri...@ptd.net wrote:
Annual meeting is July 25, so I wouldn't expect
Sorry, I though that it was a direct mail. Later I noticed that I sent it
to the entire list.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
There goes the neighborhood! I hope this doesn't turn out like the Peregrine
purchase of Remedy!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of pritch
Sent: Wednesday, June 20, 2012 9:56 AM
To: arslist@ARSLIST.ORG
I was just joking anyways – it kind of looked amusing to see a written Spanish
conversation on a mostly English speaking list..
From: Jose Huerta
Sent: Wednesday, June 20, 2012 10:02 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: To be or not to be a BMC
Oh, I don't know about that. It would seem that BMC is a more attractive
acquisition target if it remains undervalued. If Elliott is successful in
what it *says* it wants to do, who wants to buy a company selling for full
price/value when it could have been had for less?
Rick
On Jun 20, 2012
I've seen these types of situations play out before, and basically what
generally happens is one of two things: 1) the management of the corporation
makes some changes to take the wind out of the sails of the activist
investor(s), or 2) the management of the corporation is replaced by people
Hi,
Currently we are considering to go to WWRUG12. My question is: If I submit
a paper proposal and it is accepted, can I save the fees? Or it is now too
late?
Regards,
Jose Huerta
http://theremedyforit.com/
___
Then again, here's a link from about 45 minutes ago :
http://finance.yahoo.com/news/elliott-presents-analysis-outlining-multiple-141700446.html
- Original Message -
From: Paul Campbell (Paul) p...@avaya.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, June 20, 2012 10:13:54 AM
Subject: Re:
We are accepting submissions until the end of the month, go to www.wwrug12.com
On the right is Latest News and under that is Call for Papers.
If your paper is accepted one presenter per presentation gets in free.
Given your company is planning to be a BMC partner etc. you might want
Hi listers,
we plan to implement ITSM 7.6.04 with 3 Midtier servers and an AR-Server
Group of 2 AR Servers.
As we do not have a hardware loadbalancer available we try to figure out
if software loadbalancing is a possibility.
Do you have experience with Microsoft NLB in an ITSM environment?
That one just confuses me. First paragraph says major stock holder, then the
text says 6.5%
That means 93.5% of stockholders aren't them, why does the system allow the
hair on the tail to wag the dog?
-Original Message-
From: Action Request System discussion list(ARSList)
Most of the stock is held by non-BMC folks. According to
http://finance.yahoo.com/q/mh?s=BMC+Major+Holders it says that 91% of the
shares are held by institutional and mutual fund owners. For example, the top
mutual fund holder according to that is DODGE COX STOCK FUND which has 5.10%
of
All,
We 7.6.4 and was checking documentation for 'Search' option in an AL and found:
Executes when a user performs a search operation. The active link executes
before the search operation so that, if the active link criteria is not met,
the If actions are not performed. (If Else actions exist,
Hello Fellow Listers,
I did open a ticket with BMC Support but I find that I can get my questions
answer on the ARSList much faster so here goes.
I have a question for you Is there a bug in the Mid-Tier 7.5 patch 6?
We have a drop down menu on a Display Only form. If the user clicks on the
Based on this it looks possible:
http://technet.microsoft.com/en-us/library/bb742455.aspx
You will need to make sure that you set the client affinity correctly for
the midtier and arservers.
It looks like you will be missing out on some commonly used features of a
load balancer since the MS
Maybe it's time for an open letter on behalf of the people who actually use BMC
software to inform the stockholders of the dangers of allowing a private
investment firm to push their own people onto the board of directors because
they haven't been able to make a compelling enough business case
I’m trying to replicate this – what are the exact steps you do to replicate it?
I have tried
1) Clicking on the drop down field to reveal the menu
2) Press Escape to cancel click on the drop down
3) Tried typing and nothing happens as it should be..
I am however on 7.6.03 – but is this the way
OK! Is Acceptance based on abstract or final paper?
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
Most people trade stock to make money. The value of the proposition from
asset management firms versus the customers of the products align to that
'money making' goal very differently. What they plan to offer may not be a
bad thing. Consider the discussion thread on becoming a partner.
On Wed,
3 of the 4 board members being pushed by Elliott are ex HP board members that
were around in the days when the current CEO of Oracle was the CEO of HP. And
Oracle is one of the companies that seems to continue to come up in the
discussions. Coincidence or just a small world?
- Original
I say small world. The number of people who professionally serve on
boards is small. I can't find it anymore, but there used to be a diagram
around on the intranet that showed the interrelation of the board members
of the X largest companies in the US.
Thanks,
Jon
Hi,
I noticed that some of the forms in my server are having multiple views and
fields, when comparing with the backup server. (See image)
Any help with this issue on how to resolve this.
http://old.nabble.com/file/p34044201/1.png
Note: All the forms are custom developed and we are on 7.6.03
Wanted to let everyone know the Business Process Designer (previously known as
Abydos) forum is now live on bmc.dn/communities. Since I managed to move things
into it BEFORE it was public (my bad), I was appointed to do the announcement!
The forum is at this link:
Yes, those are the steps I took on 7.5
Christopher Pruitt
Business Consulting III
Remedy Developer
BMC Certified Administrator: BMC Remedy AR System 7.6.04
HP Enterprises Services
christopher.pru...@hp.com
www.hp.comhttp://www.hp.com/
[cid:image004.jpg@01CD4EDE.3D049870]
Confidentiality Notice:
Hi,
As part of my implementation i need to find the length of an Attachment and if
it is more than 2MB, i need to throw an error message to the user. Can any one
let me know what can be the Query to find the Attachment length?
With Regards,
B.Vikram
Vikram,
If you don't want to allow 2MB, why don't you just set that as the maximum
size of the attachment field, and let Remedy handle the errors?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Vikram_Betholi
Sent:
7.5 was a very shaky release, and full of bugs so I wouldn’t be surprised you
are having issues like that.. For the very short time I was exposed to that
version, it was a living nightmare for me as a developer. Things that you would
have taken for granted and built your code within minutes
The problem wasn´t the Entitlement Rule or the Flush Entitlement Cache.
I wish all Support Staff (from few different companies) to see the SRD.
The way I could do it was to create a SRD for each company and a People
Qualification with '100025' = Yes.
Thank you all anyway.
Rgds,
Sueli
Hi,
I missed this feature too... I usually read the release notes quite
thoroughly, but I did not see this. Which version was it introduced?
RRR|Log does not strip out anything from the logged lines, but in this
case I checked the setting for Data Access - Get Data As, and it is set
to System,
Hi,
If you set a Character Field to $Attachment Slot$, you will see the name
of the attachemnt prefixed by the Compressed and Uncompressed size, with a
delimiter. It is not hard to parse out these numbers if you need to.
If you need this as individual fields, store it in an Integer field.
Thank you for the hint! I now have a better idea!
On Wed, Jun 20, 2012 at 5:06 AM, ITSM.Support itsm.supp...@vyomlabs.comwrote:
**
Hi,
** **
All SVT Target that you want to get attached when ticket is transferred
from one tenancy to another, should be grouped under a same Service
Both. Abstract gives you acceptance (or rejection),
but if your final paper is not good or not on schedule you can still be
rejected then
(and yes, that does mean you would then have to pay to attend if it is then
rejected).
Not sure if that has happened before. IF you do a good
*There is a Yankee fan, a Red Sox fan, a Marlins fan and a Cubs fan
climbing up to the top of a mountain talking about how loyal they are to
their team, and how they would do anything for them. Once they reach the
top of the mountain the Marlins fan screams, THIS IS FOR THE MARLINS and
jumps off.
I used to write paper to notable conferences when doing my doctorate. So I
know what are you talking about.
OK. So I have a week to convince my boss to sponsor me to go to the
conference in a week. If so, I'll submit an abstract. I have a couple of
ideas.
Regards,
Jose Huerta
Hi all,
I'm working through a developing a process for refreshing our dev/qa
environments with production data. We dumped the data from production into dev
and I've done a lot of cleanup and re-pointing so Remedy/ITSM is working
correctly. That part seems to be fine.
The issue I'm having is
The BO related metadata is stored in the DB under the BOAdmin schema, Remedy
data is under ARAdmin. I'm not sure of the steps to get you back pointing to
your dev environment. We did something similar and wound up having to pull a
contractor back in (the one who set everything up) to clean it
It sounds like you copied the entire database instead of just the aradmin
schema. When copying data from production down to a non-prod database I always
say to just do the aradmin data
What DB are you using? Can you do a restore from before the copy of the non
aradmin schema?
Fred
I can revert to the snapshot (vmware) I took prior to the upgrade. We're
working out the proper process and we apparently have it wrong.
I talked with the DBA who did the restore and he wasn't familiar with the
aradmin schema. We looked at the DB and didn't see anything obvious. This
You will need to repoint the BOXI universe (the ITSM universe) to your dev DB.
That connectivity info is resident on the BOXI server and so even though you
have successfully managed to port ARS between the two systems, the BOXI
connection to the ARS DB has not been updated.
You can re-point
I am not an expert with the BO but recently had to self learn while trying
to deploy BMC Analytics solution.
I am assuming you are using BO with BMC Analytics.
When BO is installed it has two options
a) Installer installs a small MySQL dirby database within the BO
installation to store BO
Could you list all tables in ARSystem except those starting by t, h or b?
I'm suspecting that you are using the same database for ARS and BO.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
Thanks Jiri for the information. I will check the Data Modelling Guide.
On Tuesday, June 19, 2012 5:09:12 AM UTC-7, Jiri Pospisil wrote:
**
Hi,
The general answer is that you should design the data layout according to
your needs, i.e. are you considering using SW license management
Thanks for all the suggestions.
Object Owner: As for the object owner, from what little I know about databases,
it seems that it is in the form of [owner].[object]. In our case the owner on
all the objects is 'dbo' which from some quick google surfing is the default
when a DB is created. I'm
Ray,
When you export a report to file, ARX or ARXML all the attachments get dumped
into a single directory, any duplate names should be resolved automagicly but
reality happens...sometimes in unexpected ways.
Another option you may not have considered is to use the migrator tool to
migrate the
Have you tried to use RRR|chive?
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
HEY!!
On Jun 20, 2012 3:30 PM, patrick zandi remedy...@gmail.com wrote:
** *There is a Yankee fan, a Red Sox fan, a Marlins fan and a Cubs fan
climbing up to the top of a mountain talking about how loyal they are to
their team, and how they would do anything for them. Once they reach the
top of
**Red Sox hater huh?
Or a confused Yankee hopeful!!
Sent via BlackBerry by ATT
-Original Message-
From: Warren R. Baltimore II warrenbaltim...@gmail.com
Sender: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
Date: Wed, 20 Jun 2012 22:35:44
To:
Here is a mid week update since we only have 8 more business days to get
topics submitted before the July 1st deadline. These topics caught my eye
as ones from some Heavy Hitters that folks have been asking for:
The following submission has been made by Jubayer Ahmed from Dell.
Topic
IF i put the Attachment size in the ar.cfg file as 2MB, it applies to all
the customers i have which i really dont want. This 2MB size attachment is
specifically for a single customer, which i need to validate before the
respective WEBSERVICE gets called.
I heard like we can write a DIRECT SQL to
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