Re: Holiday Humor - Gifts for Men (Shopping advice).

2008-12-12 Thread Evans.Randy
If you can buy Underwear and Spark Plugs at the same place your in the right store. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gidd Sent: Friday, December 12, 2008 11:54 AM To: arslist@ARSLIST.ORG Subject: Re: Holiday

Re: Senior Developer (Sydney/Australia)

2008-10-14 Thread Evans.Randy
I second this, I spent a 3 weeks in Australia vacation (1 wk in Sydney, 1 wk in Melbourne and the rest at the reef and interior). I'd immigrate there without hesitation. The people there are friendly all over the country. The food, scenery and bats were amazing. If you can go. -Original

Re: Incident Interface_Create form issues

2008-09-15 Thread Evans.Randy
One thing, the import tool, unless they've changed it, uses a merge action, not a submit. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bilinski, John Sent: Monday, September 15, 2008 9:03 AM To: arslist@ARSLIST.ORG

Re: Virtual machines....

2008-08-08 Thread Evans.Randy
Were gearing up to convert to 7.1 and what I would be wondering is does anyone have a production virtual box specifically Solaris. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gayford, Matthew C. Sent: Friday, August

Re: How to integrate Remedy with JD Edwards

2008-06-18 Thread Evans.Randy
Does JD Edwards support web services? We do our approvals for IT Service Request in SAP and shuttle data back and forth via web services. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Wednesday,

Re: Transferring a field only between servers

2008-03-25 Thread Evans.Randy
if you do the cut and paste, check the server on the table I've had to keep the server name so I had a production table field looking at a dev data. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent:

Re: DST - Leap Year Issue with Date Only fields

2008-03-12 Thread Evans.Randy
See what happens if you take your Time Zone off. The date only fields store the date as 3/8/2008 12:00 AM. If we have our time zone (CST), it make everything an hour off. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of

Re: DST - Leap Year Issue with Date Only fields

2008-03-12 Thread Evans.Randy
When we ran into DST issues, we had to take out the Time Zone value setting it to NULL. It actually in our case comes down to a MSFT dll that needs to be fixed. The Remedy User tools uses that dlls for some of it's date manipulations. We couldn't roll out the dll, because it would require us to

Re: Remedy SQL query assistance... Please Help.

2007-12-14 Thread Evans.Randy
Change your preferences to unlimited while you run the macro. You probably don't want to go against the database itself. Remedy has a tendency to store dates as long integers based on the number of seconds since 1/1/1970. From: Action Request System

Re: Case Sensitive User IDs?

2007-11-07 Thread Evans.Randy
We have a similar problem. Our remedy is case sensitive (6.3 patch 20), we've tracked it down XP. XP is not case sensitive so when the user logs in and they use all upper case ( all our id's our lower) id, it passes xp and remedy lets them in but issues them only a read license.

Re: Urgent: - in email address causes a problem in sending email

2007-07-13 Thread Evans.Randy
Is the dash in the user name or in the domain name, our domain has a dash and we haven't experienced any issues. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: Error on particular CTI

2007-07-13 Thread Evans.Randy
Turn on your SQL logging and maybe filter logging on the server to see what you get. Sounds like there might be something with a character in the Summary or CTI. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of nsachin Sent:

Re: Remedy CSS Slowness - too many Activities

2007-07-12 Thread Evans.Randy
One thing to also look at are you running in production mode or dev mode? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Coby West Sent: Thursday, July 12, 2007 2:48 PM To: arslist@ARSLIST.ORG Subject: Remedy CSS

Re: Error - ARERR 1631155

2007-07-12 Thread Evans.Randy
if you have access to your database you could try this, I use this or variations of it if I'm having problems finding error messages. select Active Link as Type, actlink.name as actlinkName, actlink_message.msgText, arschema.name as SchemaName from actlink_message, actlink,

Re: Remedy CSS Slowness - too many Activities

2007-07-12 Thread Evans.Randy
Activities ** Thanks for the reply Randy. The Development Cache Mode flag is not checked. Is this what you mean? Coby -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Evans.Randy Sent: Thursday, July 12, 2007

Upgrading from ITSM6 to ITSM7.

2007-07-06 Thread Evans.Randy
Were starting to look at upgrading from ITSM 6 to ITSM 7, I was wondering what drawbacks, issues, pit falls have been encountered when doing this upgrade. We have a moderately customized ITSM 6, along with some home grown applications. Thanks in advance. Randy

Re: Crystal Report Error

2007-06-20 Thread Evans.Randy
49808 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Yearsley Sent: Wednesday, June 20, 2007 12:30 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Report Error ** We have seen this error. In some cases a

Re: Crystal Report Error

2007-06-20 Thread Evans.Randy
Sorry, wrong email, been one of those days. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Yearsley Sent: Wednesday, June 20, 2007 12:30 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Report Error ** We have

Example of consuming a Remedy Web service.

2007-06-19 Thread Evans.Randy
Does anyone have an example of consuming a Remedy web service using Coldfusion or VB? And possibly the configuration of a working example, i.e. what JRE version or type. Thanks. Randy == Randy Evans

Re: Hypothetical

2007-06-11 Thread Evans.Randy
Don't do that to me. You had me scared. Were hoping if I can get things figured out to be passing our IT Fulfillment records to SAP for approvals and back to us for fulfillment. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On