7.6.04 Admin tool - def dump Crashed

2011-03-03 Thread patrick zandi
We have tried to use the admin tool several times on different boxes while attempting to do a DEF Dump. So afar all we have seen is after a short while Crash. Has anyone seen a successful dump? Windows 2003 server Windows XP -- both were tested -- Patrick Zandi

Re: 7.6.04 ITSM No more UT Questions

2011-02-22 Thread patrick zandi
at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. -- Patrick Zandi

Re: Compatibility matrix for ARS7.1

2011-02-22 Thread patrick zandi
* *Minimum OS version -** *Windows 2003 (32 and x64)** Microsoft IIS 6.0 Thanks for your help. *Thanks Regards* *Saurabh Batwe* _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi

Re: Compatibility matrix for ARS7.1

2011-02-22 Thread patrick zandi
, liaison or public relations representative for BMC Software, Inc. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi *Sent:* Tuesday, February 22, 2011 01:05 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Compatibility matrix for ARS7.1

Re: tomcat DOS attack question

2011-02-19 Thread Patrick Zandi
as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Fri, Feb 18, 2011 at 11:45 AM, patrick zandi remedy...@gmail.com wrote: ** but I am also reading that the only fix action is going to the tomcat 7.08 or 6.0.32 ... only... Anyone worked on this one

tomcat DOS attack question

2011-02-18 Thread patrick zandi
http://nvd.nist.gov/nvd.cfm?cvename=CAN-2002-0682 So this attach affects all tomcats 5, 6, 7 = does anyone know if it is affecting their midtiers? Also is BMC recommending this? or are they coming out with their own patch? insert Dave's answer here Just wondering.. -- Patrick Zandi

Re: tomcat DOS attack question

2011-02-18 Thread patrick zandi
Wait I see it is pointing to /examples Didn't BMC delete that? I think they did.. so I guess it would not matter. On Fri, Feb 18, 2011 at 12:39 PM, patrick zandi remedy...@gmail.com wrote: http://nvd.nist.gov/nvd.cfm?cvename=CAN-2002-0682 So this attach affects all tomcats 5, 6, 7 = does

Re: tomcat DOS attack question

2011-02-18 Thread patrick zandi
but I am also reading that the only fix action is going to the tomcat 7.08 or 6.0.32 ... only... Anyone worked on this one.. On Fri, Feb 18, 2011 at 12:42 PM, patrick zandi remedy...@gmail.com wrote: Wait I see it is pointing to /examples Didn't BMC delete that? I think they did.. so I guess

macro / reports :: 7.6.04

2011-02-17 Thread patrick zandi
List'ers, I have a thought (and I know it is rare): So if we are going Web wise and I am a little weak in this side, but there is a need on the side for macros and reports. What about creation of the ARR files and the ARQ files. Is this the reason for the UT for Admin's only? It appears so. Now

Re: macro / reports :: 7.6.04

2011-02-17 Thread patrick zandi
to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi *Sent:* Thursday, February 17, 2011 08:59 AM *To:* arslist@ARSLIST.ORG

Re: macro / reports :: 7.6.04

2011-02-17 Thread patrick zandi
) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Thursday, February 17, 2011 08:59 AM To: arslist@ARSLIST.ORG Subject: macro / reports :: 7.6.04 ** List'ers, I have a thought (and I know it is rare): So if we are going Web wise and I am a little weak in this side

Re: macro / reports :: 7.6.04

2011-02-17 Thread patrick zandi
By any chance, I cannot seem to locate the old doc's on it.. commands, and how to use.. Anyone want to point me? or send it to me.. On Thu, Feb 17, 2011 at 11:59 AM, patrick zandi remedy...@gmail.com wrote: List'ers, I have a thought (and I know it is rare): So if we are going Web wise and I

Re: macro / reports :: 7.6.04

2011-02-17 Thread patrick zandi
for BMC Software, Inc. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi *Sent:* Thursday, February 17, 2011 11:45 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: macro / reports :: 7.6.04 ** Lets say... a vendor has an application

Re: Atrium Core link does not work in WUT 7.6.04

2011-02-15 Thread Patrick Zandi
As far as I understand the w u t is gone. History! Sent from my iPhone On Feb 15, 2011, at 4:52 AM, tristan.rop...@t-online.de tristan.rop...@t-online.de wrote: ** Hi, ARS 7.6.04 Atrium Core 7.6.04 Since my update from 7.6.03 to 7.6.04 my link in the WUT for getting the Atrium Core

Re: Reloading an OOB form

2011-02-15 Thread patrick zandi
: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: Keeping Mid Tier in a framed web page

2011-02-10 Thread patrick zandi
WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: Keeping Mid Tier in a framed web page

2011-02-10 Thread patrick zandi
Forgot, appears more 508 compliant than in the past... On Thu, Feb 10, 2011 at 3:48 PM, patrick zandi remedy...@gmail.com wrote: That it does do.. Most Consles and forms now open inside the single view area (if you select the shift key when selecting it pops vice inside). Somethings to note

Re: Long running ITSM 7.6 upgrade

2011-01-30 Thread Patrick Zandi
in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Saturday, January 29, 2011 05:27 AM

Re: New hire at Kinetic Data - Chris Woyton

2011-01-29 Thread Patrick Zandi
No that is Every Rug till he leaves the company ! Sent from my iPhone On Jan 29, 2011, at 7:21 AM, ARSlist arsl...@danielbloom.ca wrote: ** Cool! Now you have to promise to send Chris to WWRUG11, we haven't seen him in a while! (sorry this got delayed, arslist server needed a

Re: Long running ITSM 7.6 upgrade

2011-01-29 Thread Patrick Zandi
7.6.04 might (don't know yet) be a faster method. But UT is Not supported Sent from my iPhone On Jan 29, 2011, at 8:14 AM, Gard, Richard J rjg...@statestreet.com wrote: ** Our plan is to install 7.6.03 on bare metal (new hardware) and migrate our SRM, RKM and CHM apps to it. No-one uses

Re: ITSM Suite 7.6.04 (including AR System 7.6.04) has reached general availability

2011-01-28 Thread Patrick Zandi
Sweet Sent from my iPhone On Jan 28, 2011, at 9:23 PM, Easter, David david_eas...@bmc.com wrote: ** FYI – The IT Service Management Suite version 7.6.04 has reached general availability and is available for download from the Product Downloads (EPD) site. The compatibility matrix

Re: 7.6.04 general availability

2011-01-25 Thread patrick zandi
. If you received this email in error, please immediately notify the sender. Thank you _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives

Re: Where can I find out what app licenses are assigned to each user

2011-01-25 Thread patrick zandi
E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives

Re: Reaction to Atrium Core 7.6.03 Patch 001 Technical Bulletin

2011-01-19 Thread Patrick Zandi
No user tool support. Web only period! Sent from my iPhone On Jan 19, 2011, at 6:39 AM, Terje Moglestue te...@moglestue.com wrote: ** Chris, Chocking read. You are normally right in your statements. It looks like we are doing the right thing waiting for ARS 7.6.4 and ITSM 7.6.4.

Re: Get Client Info created by Axton Grams

2011-01-19 Thread patrick zandi
if you have any trouble. I have it working here on every ticket that's submitted. _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi

Re: Get Client Info created by Axton Grams

2011-01-19 Thread patrick zandi
. Give it a run. Should work like a champ. Let me know if you have any trouble. I have it working here on every ticket that's submitted. _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi

Public sector forum

2011-01-13 Thread Patrick Zandi
At conference. Anyone else going Sent from my iPhone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

ARS Server / ARS CMDB ( 64bit )

2011-01-05 Thread patrick zandi
Just attempting to confirm: from the Support site and the compatibility matrix I see the OS is supported for 64 bit on some platforms The question I have is (which I cannot find in the Doc's) the ARS server running at 64bit yet? or CMDB 64bit ANY OS? I am not seeing it yet.

Re: ARS Server / ARS CMDB ( 64bit )

2011-01-05 Thread patrick zandi
voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *patrick zandi *Sent:* Wednesday, January

Re: IS I.E 8.0 Compatible ?

2011-01-03 Thread patrick zandi
of this. With Best Regards *Rajesh* * * _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11

Re: Massive upgrade challenge!!

2010-12-28 Thread patrick zandi
www.wwrug.com ARSList: Where the Answers Are _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList

HP ucmdb or HP asset management into the BMC CMDB asset management

2010-12-28 Thread patrick zandi
Any successful implementations out there? Anyone attempt? -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: BMC Atrium-SSO appears to be somewhat of a tease.

2010-12-15 Thread patrick zandi
products (if any) is supported by BMC Atrium SSO? Any ideas? Anyone have any experience with this widget? Thanks, JD Hood ITSM Consultant QMX Support Services, Inc hood...@gmail.com _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi

Re: Caught Exception Error

2010-12-03 Thread patrick zandi
Chandra _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi

Re: Purging not releasing space

2010-11-24 Thread patrick zandi
a purging policy in our environmnet. If you or anybody in this list can help us in finding which tables should be purged and their frequency that would be of great help. Thanks, Rajat On Mon, Nov 22, 2010 at 8:51 PM, patrick zandi remedy...@gmail.comwrote: ** you cannot reduce the size

Re: Purging not releasing space

2010-11-24 Thread patrick zandi
...@arslist.org] *On Behalf Of *patrick zandi *Sent:* Wednesday, November 24, 2010 10:18 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Purging not releasing space ** This should be a rare occurrence and you should have enough space on your boxes to grow and allow the DB tables to grow dynamically

Re: Purging not releasing space

2010-11-22 Thread patrick zandi
know if i need to take help from DBA. Environment: ARSystem: 7.5 patch002 Platform: AIX Database: Oracle 10g BMC Atrium CMDB: 7.5 patch004 BMC Drift: 7.5 SRM: 2.2 patch003 Thanks, Rajat _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi

Re: Recommend ARS 7.6.3 ITSM 7.6.3 ?

2010-11-22 Thread patrick zandi
problematic? Thank you for your assessment regarding 7.6.3 ARS and ITSM. Ken _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi

Re: JDK Issue on Mid Tier

2010-11-18 Thread patrick zandi
accept the JRE path. Do I have to use JDK 12? Thank you Frank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- Patrick Zandi

Re: ARS 7.6.03 Upgrade Error

2010-11-05 Thread patrick zandi
server name from? Fred ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- Patrick Zandi

Re: ARS 7.6.03 Upgrade Error

2010-11-05 Thread patrick zandi
xxx.yyy.zzz.193 trngars03 trngars03.corp.local Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of patrick zandi Sent: Friday, November 05, 2010 2:15 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.6.03 Upgrade Error

Re: Reg: Escalations when ARS is down

2010-11-03 Thread Patrick Zandi
They don't fire/execute... One is dependent upon the other Sent from my iPhone On Nov 3, 2010, at 12:50 PM, SriSamSri Appecherla appecherla@gmail.com wrote: ** Hi, I have a basic question. What happens to the escalations firing on Time/Interval when the ARS is down? ARS 7.5

Re: Migrator timeout

2010-10-08 Thread patrick zandi
Migrator 7.5 to migrate definitions from a 6.0.1 server to a 7.5 server? We are seeing a Server Connection Timeout: Waiting to Retry Operation Thank you in advance. Regards Andy _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi

Re: ADDM question

2010-10-07 Thread patrick zandi
WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow

2010-09-28 Thread patrick zandi
(ARSList) [mailto: arsl...@arslist.org]*on Behalf Of *patrick zandi *Sent:* Monday, September 27, 2010 1:22 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow ** Ya know, this brings up a thought... Dave? do you think it is feasible to have

Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow

2010-09-27 Thread patrick zandi
the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- Patrick Zandi

oracle:users:pinned in memory

2010-09-22 Thread patrick zandi
. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: Crystal Reports and Performance issues

2010-09-13 Thread Patrick Zandi
Is it doing any tablescans? I see gfwe but what are the queries. Can you index to help some? Is it the same table? Is it possible to pin that in memory oracle wise to help with io. Just wondering.. You might have increase oracle memory space to allow oracle to breath. Or is the ms? Sent from

migrator question

2010-09-02 Thread patrick zandi
, and then modify a couple... Rather than the manual mouse click X 4 X 30 ... Just asking. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: SEVERE (com.remedy.log.SERVLET) : GoatException during NDXRequest: ARERR [9093] User is currently connected from another machine

2010-09-02 Thread patrick zandi
. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10

Re: SEVERE (com.remedy.log.SERVLET) : GoatException during NDXRequest: ARERR [9093] User is currently connected from another machine

2010-09-02 Thread patrick zandi
You Can read up on a using a Restricted Read license also. On Thu, Sep 2, 2010 at 8:12 AM, patrick zandi remedy...@gmail.com wrote: Sir, You are more than likely already logged in with a usertool on another IP address. This is standard. On Thu, Sep 2, 2010 at 8:03 AM, Daniel Condrea

Re: migrator question

2010-09-02 Thread patrick zandi
be missing it. On Thu, Sep 2, 2010 at 7:50 AM, patrick zandi remedy...@gmail.com wrote: Hey all, In migrator, any version: if you select lets say 30 forms that you want data migrated, is their an easier way than manually selecting every little tab and then saying what you want to do with it. I

Re: migrator question

2010-09-02 Thread patrick zandi
, 12 flippin' years after it was built, STILL does not allow that. Ok, I'm done with my rant. Back to work. Rick On Thu, Sep 2, 2010 at 9:27 AM, patrick zandi remedy...@gmail.com wrote: ** I am looking for some folks out there, to tell me this is not possible. I do not see it, yet I put

Re: migrator question

2010-09-02 Thread patrick zandi
. David Chou Sr. Product Manager david_c...@bmc.com On Thu, Sep 2, 2010 at 10:01 AM, patrick zandi remedy...@gmail.com wrote: That is what I thought, Thanks Rick... What I was looking for was exactly that.. a little help from a quick formatted template.. to fill it in.. So I put in an RFE

Re: migrator question

2010-09-02 Thread patrick zandi
the forms to a packing list, and then migrate the packinglist included the relation in it. -- J 2010/9/2 patrick zandi remedy...@gmail.com: ** Hey all, In migrator, any version: if you select lets say 30 forms that you want data migrated, is their an easier way than manually selecting

Re: migrator question

2010-09-02 Thread patrick zandi
Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *patrick zandi *Sent:* Thursday, September 02, 2010 7:08 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: migrator question ** Oh, for reference: Quality Management ID # SW00376055 ---* Oh the Irony ! Maybe

Re: migrator question

2010-09-02 Thread patrick zandi
to your forms, select the forms you want to export from and migrate the data. Rinse, lather, repeat as needed….. On Thu, Sep 2, 2010 at 7:50 AM, patrick zandi remedy...@gmail.comremedy...@gmail.comremedy...@gmail.comremedy...@gmail.comremedy...@gmail.com remedy...@gmail.com wrote: Hey all

Re: Online vs. Instructor Led On Site Training

2010-08-31 Thread patrick zandi
Brandon Quality Technology Services _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist

Re: Online vs. Instructor Led On Site Training

2010-08-31 Thread patrick zandi
Company Name: RMI Solutions, LLC Location: Marriottsville, Maryland EMAIL: rmisoluti...@verizon.net PHONE: 443-812-9891 On Tue, Aug 31, 2010 at 5:06 PM, patrick zandi remedy...@gmail.com wrote: Hire Lenny, I thought it was raptech or raptek, or does he have his own company... On Tue

Nice job EPD

2010-08-14 Thread patrick zandi
have to unselect.. not sure If I like that though a little difficult to get stuff when you have alot 8 -| 3.5 stars out of 4... pretty good. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives

Re: Nice job EPD

2010-08-14 Thread patrick zandi
don't hit refresh.. you loose everything... using mozilla.. if your debugging... Session gone.. Try again ! On Sat, Aug 14, 2010 at 9:49 AM, patrick zandi remedy...@gmail.com wrote: Nice job Axton -- if you did the EPD website... 8-) I hated that older one... WOW and in the inside profile

Re: Can AR System 7.1 connect to Oracle 11G logical standby

2010-08-13 Thread patrick zandi
: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

SRM AL

2010-08-11 Thread patrick zandi
think of to debug exactly the problem is.. we are planning on contacting the network-less shop, but it is a royal pain... Just checking... Thanks. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: SRM AL

2010-08-11 Thread patrick zandi
at 4:09 PM, patrick zandi remedy...@gmail.com wrote: (Purplexing Problem): have an AL on an SRM form that is working fine. however trying to isolate the issue of why it will not work on desktops. I suspect networking /NAT PAT or something similar.. Want to make sure I thought of everything

Re: SRM AL

2010-08-11 Thread patrick zandi
what about putting in the following on the server.. in the ENV settings set ARCTCPPORT = 4 will that force the clients connecting to work correctly.. On Wed, Aug 11, 2010 at 4:26 PM, patrick zandi remedy...@gmail.com wrote: Oh, and if you happen to have two usertools up and are logged

Re: SRM AL -- SOLVED

2010-08-11 Thread patrick zandi
put in the startup script ./arsystem ARTCPPORT = 4 export ARTCPPORT -- Works Great.. Thanks for all the help.. LOL On Wed, Aug 11, 2010 at 5:47 PM, patrick zandi remedy...@gmail.com wrote: what about putting in the following on the server.. in the ENV settings set ARCTCPPORT = 4

Re: SRM AL -- SOLVED

2010-08-11 Thread Patrick Zandi
Looks like it is the client. Not the server setting -- E. That makes it work. And time after the env setting on the desktop. Still testing Sent from my iPhone On Aug 11, 2010, at 6:32 PM, patrick zandi remedy...@gmail.com wrote: put in the startup script ./arsystem ARTCPPORT

Re: Asset Management Status and Discovery

2010-07-23 Thread patrick zandi
Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: Statement of Direction regarding EOL of Remedy User client has been amended.

2010-07-14 Thread patrick zandi
_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi

Re: mid-tier doesn't see crystal XI

2010-07-12 Thread patrick zandi
Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *patrick zandi *Sent:* Wednesday, July 07, 2010 1:49 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: mid-tier doesn't see crystal XI ** I am using a 7.5 P04 against a ARS 7.1 /P6 and /P9 server with SRM 2.2

Re: Poor performance while saving Incidents

2010-07-12 Thread Patrick Zandi
My suggestion is too many indexes More indexes the slower the saving of the form. Test it Sent from my iPhone On Jul 12, 2010, at 4:14 PM, Garrison, Sean (Norcross) sean.garri...@fiserv.com wrote: ** Setting the field in the configuration file is not enough. You have to also run

Re: mid-tier doesn't see crystal XI

2010-07-07 Thread patrick zandi
to third parties only by an authorized State Official.* _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE

Re: ARS 7.5 patch 5 Upgrade

2010-07-06 Thread patrick zandi
, do they need to be set to any specific value? The weird thing is that the ARS 7.5 patch 3 installer runs smoothly without this error, but we prefer to go to patch 5. Thanks, Fatima Amin _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi

Re: AR User Tool Deprecated?

2010-07-06 Thread patrick zandi
ARSlist: Where the Answers Are _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives

CR and Mid-tier on the same box

2010-06-17 Thread patrick zandi
.. if you wish. Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: BMC's Sample SSO White Paper/Code

2010-05-21 Thread Pat Zandi
Use the free one offered from devtechnogy group contact Michael.campbell@ devtechnology. Com Free. Already works with dept of navy and Dla and other military sites Sent from my iPhone On May 21, 2010, at 2:34 PM, Rodriguez, Rafael J x23718 rafael.rodrig...@broadridge.com wrote: **

Re: Range of Ports of Portmapper

2010-05-11 Thread patrick zandi
Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where

Re: Server Group -- not co located

2010-04-26 Thread patrick zandi
hiccup generates an outage. Some things to think about. Doug Mueller -- *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *patrick zandi *Sent:* Friday, April 23, 2010 2:44 PM *To:* arslist@ARSLIST.ORG *Subject

Re: Server Group -- not co located

2010-04-23 Thread patrick zandi
Any issue with running a server group with Server 01 is in Ohio - Database here Server 02 is in Nebraska Connected to Database in Ohio OC-3 minimum connection Anyone see any issues with this ? P.S I know Nebraska would win the football game.. that is a no brainer. -- Patrick Zandi

Re: Remedy 7.5 Patch 4 Mid-Tier won't start

2010-04-22 Thread patrick zandi
: Where the Answers Are -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: DR Recovery

2010-04-14 Thread Pat Zandi
Not to be picky, this is more ha than dr. Unless the other box in the group is in Dallas which is not recommended. Just create a second box put oracle on it as well turn on and test.. Shutdown ars side dataguard oracle ship box to Dallas and have ready for standby... That is dr.. Ha is

SRM 2.2 calendar issue Wrong day

2010-04-01 Thread patrick zandi
Summary: open calendar and forward the date 1 month.. notice the 1st is on the wrong day.. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where

Re: SRM 2.2 calendar issue Wrong day

2010-04-01 Thread patrick zandi
But you can select the next month beyond, and then go back 1 month and it works correctly. Seems a bit extream to ask the customers to go ahead 2 months, and go back 1 just to get it to work correctly. On Thu, Apr 1, 2010 at 11:04 AM, patrick zandi remedy...@gmail.com wrote: We have a ticket

Re: Top Positions SSO Solution

2010-03-30 Thread patrick zandi
of them or tried their product??? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- Patrick Zandi

Re: ars 7.5 client / admintool - devstudio - Installation issues

2010-03-26 Thread Pat Zandi
On Thu, 4 Mar 2010 10:37:00 -0500, patrick zandi remedy...@gmail.com wrote: Hello, I would like to know if anyone is having installation issues specifically toward the admintool for 7.6. We have seen zero bites availible issues, and other issues with running through the complete installation

Re: MSI Installer for Remedy 7.5 WUT

2010-03-25 Thread patrick zandi
Halstead _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: new tool RRR|ArxToHTML added

2010-03-24 Thread patrick zandi
www.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- Patrick Zandi

Re: new tool RRR|ArxToHTML added

2010-03-24 Thread Pat Zandi
___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend

Re: new tool RRR|ArxToHTML added

2010-03-24 Thread Pat Zandi
651.556.0930 I www.kineticdata.com _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are -- Patrick Zandi

Re: Question on Threads

2010-03-22 Thread patrick zandi
, to anyone other than the intended recipient is prohibited. _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10

getting the data from a dvf

2010-03-16 Thread patrick zandi
SRM - data gets pushed into the DVF side (we'll call it the Darkside) When the data gets pushed, it shows up in all those wonderful DVF screens like Work Order etc.. Question: Is there a way to get to that data? to put it in a form without the DVF.. like Description. -- Patrick Zandi

Re: ars 7.5 client / admintool - devstudio - Installation issues

2010-03-08 Thread patrick zandi
. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *patrick zandi *Sent:* Thursday, March 04, 2010 1:16 PM *To:* arslist@ARSLIST.ORG

Re: Refreshing the DB for ITSM 7.1.0

2010-03-06 Thread Pat Zandi
Good thing ur not using srm the only way we have found to move stuff is db level. Migrator and def files do not work. Pain pain pain Sent from my iPhone On Mar 6, 2010, at 1:49 AM, Joe D'Souza jdso...@shyle.net wrote: ** I meant it always helps (and not never helps) in my last

Security whitepaper Locate?

2010-03-05 Thread patrick zandi
Doug Mueller (Remedy Founding Master of Engineering) put out a whitepaper on the security of ARS and mid-tier. I used to have it and now I cannot locate. I have searched the KB, and the Support Site.. Cannot find. Anyone want to share that again? thanks -- Patrick Zandi

Re: Security whitepaper Locate?

2010-03-05 Thread patrick zandi
:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *patrick zandi *Sent:* Friday, March 05, 2010 5:53 AM *To:* arslist@ARSLIST.ORG *Subject:* Security whitepaper Locate? ** Doug Mueller (Remedy Founding Master of Engineering) put out a whitepaper

ars 7.5 client / admintool - devstudio - Installation issues

2010-03-04 Thread patrick zandi
questions from a playbook, but they have no clue. I will continue on my own, but just asking for the sake of saving some time. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum

Re: ars 7.5 client / admintool - devstudio - Installation issues

2010-03-04 Thread patrick zandi
installing, and what OS are you installing it onto? Lyle *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *patrick zandi *Sent:* Thursday, March 04, 2010 8:37 AM *To:* arslist@ARSLIST.ORG *Subject:* ars 7.5 client / admintool - devstudio

Re: ars 7.5 client / admintool - devstudio - Installation issues

2010-03-04 Thread patrick zandi
that it is at least a later version of 1.5 or 1.6. Lyle *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *patrick zandi *Sent:* Thursday, March 04, 2010 11:24 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: ars 7.5 client / admintool

Re: ars 7.5 client / admintool - devstudio - Installation issues

2010-03-04 Thread patrick zandi
NOT to get back to the issue, this is a laptop (not virtual) and a desktop (not virtual) a Dell latitued d630 and a dell optiplex 755 On Thu, Mar 4, 2010 at 2:16 PM, patrick zandi remedy...@gmail.com wrote: Are you saying this only runs on a 32bit Architecture? Do they even sell those anymore

Re: BMC's Bad Idea

2010-03-03 Thread Pat Zandi
Would it be a bad idea to create a web based application that is denpendent on a third party vendor application that could break your web based functionality and do away with the backup like the usertool.. Cough.. Cough.. Flash Sent from my iPhone On Mar 3, 2010, at 3:21 PM, Jarl Grøneng

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