Re: New to Web Services - What am I missing?

2014-01-19 Thread vivek garg
Hi Carol, Web services are consumed in remedy through set fields action in a filter. Just create a filter and load the WSDL file you want to consume in Remedy. When you are creating a web service in remedy , you need to enter the appropriate values in the below mentioned URL(WSDL publishing locati

Issues with Remedy Ebonding- Consuming AO process through Filter

2013-02-03 Thread Vivek Garg
Hi, We are trying to achieve remedy ebonding i.e. bidirectional incidents sync between 2 remedy systems. We have created an AO(Atrium Ochestrator) process which we are trying to consume through set fields action in a filter. Now we want the update/modifications to happen first on remedy 1 and

Re: Remedy Integration with SCOM

2013-05-02 Thread vivek garg
Hi Rick ,Saji, If I start learning system center orchestrater, then how should I start and from where should I learn about it as I have no prior knowledge on orchestrator or on System center. Do you have any kind of documentation which would help me understand this type of integration. Even I read

Re: Remedy Integration with SCOM

2013-05-03 Thread vivek garg
Hi All, I have 2 quick queries: 1. Will connector for SCOM 2007 R2 for BMC Remedy ARS will work for Windows 2012 server. We have installed SCOM on 2012 server, so just wondering about compatibility issues. 2. Is there any cost involved for System Center 2012 Operations Manager run books fro

Re: Remedy Integration with SCOM

2013-05-03 Thread vivek garg
end me your contact info to 'sphili...@hotmail.com' > > On May 2, 2013 9:58 PM, "Rick Cook" wrote: > > ** > > I have built a couple of simple things in the Opalis Orchestrator, but > that was a few years ago. I would do some digging on Microsoft&#x

Re: Remedy Integration with SCOM

2013-05-08 Thread vivek garg
ver. > > ** ** > > Hopefully this is helpful. > > ** ** > > Jim Coryat > > ** ** > > *From:* Saji Philip [mailto:sphili...@gmail.com] > *Sent:* Tuesday, May 07, 2013 9:11 PM > *Subject:* Re: Remedy Integration with SCOM > > ** ** > >

Installer Hangs while upgrading atrium core to 8.1 from 7.6.04 SP2

2013-08-15 Thread Vivek Garg
We are in a process of upgrading all remedy modules to 8.1 from 7.6.04. First we ran the installer for AR server and it upgraded but with 1 severe message saying that approval server sanity check failed. Then we ran the atrium core installer and it's in same state from the last 18 hours. It got

Re: Installing and upgrading to BMC Remedy 9

2015-06-15 Thread vivek garg
Thanks a lot everyone for providing your valuable inputs for my query. I would also like to confirm few remaining things : I am writing a doc for next steps to perform after installation of fresh Remedy 9 : 1. Running BCPU Utility to convert overlays of OOB Objects (we have modified OOB User and

Re: Installing and upgrading to BMC Remedy 9

2015-06-17 Thread vivek garg
Hi Misi, Thanks a lot for explaining this , Now I got it. Also I just need to understand one more point : Can we use RRR|Chive tool to migrate remedy def files also or it's only to migrate the data. If not then we need to use BCPU utility to convert OOB objects to overlays first and then migrate

Re: Installing and upgrading to BMC Remedy 9

2015-06-19 Thread vivek garg
Hi Misi, Thanks for sharing this information. So just to confirm we don't have to convert any objects to Overlays first before importing to remedy 9 from our Remedy 7.1. OOB objects we will manually modify first and rest custom objects we will import them as it is. On Thu, Jun 18, 2015 at 1:27

Installing Remedy 9 on a Linux (RHEL 7) environment with Oracke 11g as DB

2015-07-10 Thread vivek Garg
Hi , We are planning to install Remedy 9 (fresh installation) on a Linux server (RHEL7) and will be using DB as 11g. Are the below mentioned steps would be applicable for this installation as well ? https://communities.bmc.com/docs/DOC-34748 Also, is it fine if we install the following before

Re: Installing Remedy 9 on a Linux (RHEL 7) environment with Oracke 11g as DB

2015-07-13 Thread vivek garg
Hi Misi, Please help me with below queries (for installaing Remedy 9 on RHEL7): 1. Do we need Oracle Client and if yes then on which server (Db server or AR server ) 2. what is the use installing Apache Http Server before starting installation. I understand that we install Apache tomcat for depl

Re: Installing Remedy 9 on a Linux (RHEL 7) environment with Oracke 11g as DB

2015-07-14 Thread vivek garg
Hi, Thanks everyone for your response. So it means I can simply start installing AR server after installing Java 8 and Apche Tomcat 8.0.24 (Linux and Oracle already installed by our network team). Are there any other specific setting we should take care of before starting AR server installation

Re: Installing Remedy 9 on a Linux (RHEL 7) environment with Oracke 11g as DB

2015-07-20 Thread vivek garg
r. Thanks, Vivek On Tue, Jul 14, 2015 at 2:36 PM, vivek garg wrote: > Hi, > > Thanks everyone for your response. > > So it means I can simply start installing AR server after installing Java > 8 and Apche Tomcat 8.0.24 (Linux and Oracle already installed by our > network te

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

2015-07-22 Thread vivek garg
Hi, Mainly following 2 errors : "Could not initialize class sun.awt.X11.Xtoolkit" "Could not initialize class sun.awt.X11GraphicsEnvironment I just ran the command setup.bin and installer GUI is not getting opened up. Thanks, Vivek On Wed, Jul 22, 2015 at 9:40 PM, Grooms, Frederick W < freder

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

2015-07-23 Thread vivek garg
Hi Misi, Do we need to set following variables in .profile file on Server where AR server will be installed (Oracle DB is installed on a separate server): export DISPLAY=XX.XX.XX.XX:0.0 (IP address where xmanager is installed) export LD_LIBRARY_PATH=/opt/ar/bin export JAVA_HOME=/usr/java/jdk1.7

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

2015-07-24 Thread vivek garg
Now going through Silent installer , but again getting errors : "Listening for transport dt_socket at address:12333 Also is it mandatory to give server name alias name ? We just have 1 server and no server group. Getting errors like invalid server name, correctly entered values in host file in fo

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

2015-07-25 Thread vivek garg
> > Fred > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *vivek garg > *Sent:* Friday, July 24, 2015 10:00 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

2015-07-29 Thread vivek garg
can’t do > an nslookup {serverName} you get the invalid server name error. > > > > Fred > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *vivek garg > *Sent:* Friday, July 24, 2015 10:00 AM > *To:* arslist@

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

2015-07-31 Thread vivek garg
server name so if you can’t do > an nslookup {serverName} you get the invalid server name error. > > > > Fred > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *vivek garg > *Sent:* Friday, July 24, 2015 1

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

2015-08-05 Thread vivek garg
> > > > Can you run maintenance tool, zip logs and attach herewith? > > > > Abhijeet > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *vivek garg > *Sent:* 31 July 2015 20:27 > > *To:* arslist@ARSLIST.

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

2015-08-05 Thread vivek garg
ed? > > Best regards. > > > Laurent. > > > On 05 Aug, 2015,at 05:00 PM, vivek garg wrote: > > ** > > Hi, > > > Finally after our Network team open all ports, we can connect to Remedy 9 > but only through guest user > > Not even a single user got

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

2015-08-06 Thread vivek garg
gt; > > Laurent. > > > On 05 Aug, 2015,at 05:00 PM, vivek garg wrote: > > ** > > Hi, > > > Finally after our Network team open all ports, we can connect to Remedy 9 > but only through guest user > > Not even a single user got created in User form and eve

Issues with importing def files from Remedy 7.1 to Remedy 9 Env

2015-08-07 Thread vivek Garg
Hi, I am facing some issues while importing def files (specially menus) from Remedy 7.1 to Remedy 9. It says "menu does not exist on server,specified object can not be modified in the overlay mode set" Do we need to change the overlay mode before importing def files from 7.1 ? Please let me kno

Re: Issues with importing def files from Remedy 7.1 to Remedy 9 Env

2015-08-13 Thread vivek garg
do not wish to use (best practise customization > mode which BMC doesn't recommend), then while importing the AR objects > through dev studio use base development mode. > > Thanks > Onkar > On Aug 8, 2015 11:11 AM, "vivek Garg" wrote: > >> ** _ARSlist: &qu

Re: Issues while importing def files from Remedy 7.1 to Remedy 9 Env

2015-10-30 Thread vivek garg
Ok, Thank you Misi and Jarl. I will take care going froward :) On Thu, Oct 29, 2015 at 7:07 PM, Misi Mladoniczky wrote: > Hi, > > I just want to point out that the schema id will be changed even if you > import > DEF-files between two 7.1 environments. This is how it works and have > always > wo

Re: Issue with Data file and Data size while installing Remedy 9.0.01 in Linux

2016-01-04 Thread vivek garg
Hi Abhijeet, I am also doing the fresh Remedy 9 installation and having the same issue . I have came across following options in options.txt file : Database option # For Pre-created database and tablespaces, set BMC_DATABASE_OPTION to nothing Example: -J BMC_DATABASE_OPTION= # If Overwrite Optio

Re: Issue with Data file and Data size while installing Remedy 9.0.01 in Linux

2016-01-04 Thread vivek garg
OPTION= > > 2) > Yes. And there is no need to specify these either: > #-J BMC_DATABASE_DBA_LOGIN= > #-J BMC_DATABASE_DBA_PASSWORD= > > Regards, > Jarl > > > 2016-01-05 3:08 GMT+01:00 vivek garg : > >> ** >> Hi Abhijeet, >> >> I am a

Re: Issue with Data file and Data size while installing Remedy 9.0.01 in Linux

2016-01-05 Thread vivek garg
sent on the app-server. > > > Regards, > Jarl > > > 2016-01-05 8:19 GMT+01:00 vivek garg : > >> ** >> Hi Jarl, >> >> Just to reconfirm before running the installer ,Did you also install >> after importing data(entire DB) from some other remedy env first

Re: Issue with Data file and Data size while installing Remedy 9.0.01 in Linux

2016-01-06 Thread vivek garg
ault, same with flashboard. > > -J BMC_JAVA_EMAIL_ENGINE_SELECTED_FOR_32BIT=false > > -- > J > > > 2016-01-05 11:53 GMT+01:00 vivek garg : > >> ** >> Hi, >> >> Ok, do you suggest that we should do it on Remedy data from 7.1 env. >> Also how shall I install

Re: Issue with Data file and Data size while installing Remedy 9.0.01 in Linux

2016-01-06 Thread vivek garg
what value we should give for our case for the below parameter : Required for DB Only Upgrade where No File System is present and DB Version is older #-J BMC_DBONLY_UPGRADE_CONFIRM= On Wed, Jan 6, 2016 at 3:32 PM, vivek garg wrote: > Hi Jarl, > > While running installer today, I

Re: Issue with Data file and Data size while installing Remedy 9.0.01 in Linux

2016-01-06 Thread vivek garg
I am getting below error : ORA-00904 : “OVERLAYGROUP” : Invalid identifier and installer is still running, any ideas how should we proceed. Should we stop the installer in between now ? On Wed, Jan 6, 2016 at 3:46 PM, vivek garg wrote: > what value we should give for our case for the be

Remedy 9 installation issues :: Failed to run DB upgrade utility

2016-01-24 Thread Vivek garg
Hi, While running Remedy9 installer, I got following severe error: ,SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerPriorToServerJDatabaseUpgradeTask, LOG EVENT {Description=[arserver.installer.preupgrade.descriptionFailed to run Database Upgrade Utility

Issues with country specific characters on User tool 7.1 in Remedy upgrade from 7.1 to 9

2016-04-24 Thread VIVEK GARG
Hi, While trying to upgrade Remedy 7.1 to Remedy 9, we have first installed oracle 12c, then migrated entire production data from Remedy 7.1 on oracle 12c, then installed Remedy 8.1 and then we did a installation of remedy 9. Things working fine for us but we are only stuck with one issue of co