System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Friday, September 27, 2013 4:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
True that.. cover your bases approach..
Joe
From
@ARSLIST.ORG
Subject: Re: Filter not working anymore
** Ron,
You can eliminate the __c
On Monday, September 30, 2013, Young, Ronald P.
rpyo...@southernco.commailto:rpyo...@southernco.com wrote:
**
I know someone may have mentioned it in all my concern with working with
overlays and custom but if I
:
arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Monday, September 30, 2013 10:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
** Ron,
You can eliminate the __c
On Monday, September 30, 2013, Young, Ronald P. rpyo...@southernco.com
wrote:
**
I know someone may have
:
arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj
*Sent:* Wednesday, September 25, 2013 12:52 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Filter not working anymore
** **
**
Ron,
The chances of your code being overwritten by BMC is really slim to none
unless you are using
.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Friday, September 27, 2013 8:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
Ron,
As Jason said, if you convert all of your custom objects to base before
.”**
** **
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj
*Sent:* Friday, September 27, 2013 8:34 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Filter not working anymore
** **
**
Ron,
As Jason said, if you convert
but to one person you may be the world.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Friday, September 27, 2013 9:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
No, you wouldn't want to re-create the overlay
be the
world.”
*From:* Young, Ronald P.
*Sent:* Thursday, September 26, 2013 12:08 PM
*To:* arslist@ARSLIST.ORG
*Subject:* RE: Filter not working anymore
LJ, others
Question for ya from what you say below. The form in question was a
trouble report form
but to one person you may be the world.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Friday, September 27, 2013 9:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
1 - No, Custom objects are not available
9:02 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Filter not working anymore
**
No, you wouldn't want to re-create the overlay...once it is in
'unmodified', you want to right click it and 'Convert to Custom'because
it shouldn't be a base object to begin
from my email below. J
** **
*Thanks,*
*Ron Young*
* *
“To the world you may be one person but to one person you may be the
world.”**
** **
*From:* Young, Ronald P.
*Sent:* Thursday, September 26, 2013 12:08 PM
*To:* arslist@ARSLIST.ORG
*Subject:* RE: Filter not working anymore
, September 25, 2013 4:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
Yes, just right click it and select Convert to Custom. That option
was not present in 7.6.04 so you will need at least Dev Studio 8.0.
Unless it was added in a patch?.?.?
BPCU is more or less a one time
Thanks Carl!!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson
Sent: Wednesday, September 25, 2013 5:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
Hi,
You can also use the following
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson
Sent: Wednesday, September 25, 2013 5:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
Hi,
You can also use the following add-in for 7.6.04 versions of Developer
Studio:
https://communities.bmc.com/docs
INFORMATION
OPERATIONS
Sent: 26 September 2013 14:01
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
If I upgraded just my Dev Studio to 8.1 would I be able to do this?
Would that be a good idea? (our ARS would still be 7.6.04 sp2) I know it's
probably best practice to keep Dev Studio
://www.missingpiecessoftware.com/
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR
INFORMATION
OPERATIONS
Sent: 26 September 2013 14:01
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
If I upgraded just
@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
Ron,
The chances of your code being overwritten by BMC is really slim to none unless
you are using naming conventions that would be used by BMCso leaving things
at base doesn't really matter in that case...but honestly...if it is YOUR code
correct? Hope I didn't
confuse you experts from my email below. :)
Thanks,
Ron Young
To the world you may be one person but to one person you may be the world.
From: Young, Ronald P.
Sent: Thursday, September 26, 2013 12:08 PM
To: arslist@ARSLIST.ORG
Subject: RE: Filter not working anymore
LJ
26, 2013 12:08 PM
*To:* arslist@ARSLIST.ORG
*Subject:* RE: Filter not working anymore
** **
LJ, others
** **
Question for ya from what you say below. The form in question was a
trouble report form that was created yrs ago…so it is an origin object…Base
mode and then this whole
User interface 7.6, Developer 8.1
I created an active link on a form (in Base mode) that would require a ticket
number to be inserted from the user if it were a certain type of ticket. Then
when that ticket was closed I had a filter that would notify a specific group
that the ticket was closed
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ron Young
Sent: Wednesday, September 25, 2013 7:58 AM
To: arslist@ARSLIST.ORG
Subject: Filter not working anymore
User interface 7.6, Developer 8.1
I created an active link on a form
: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Arner, Todd
Sent: Wednesday, September 25, 2013 8:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
To update your custom forms and workflow in Best practice mode, you will need
Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Arner, Todd
Sent: Wednesday, September 25, 2013 8:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
To update your custom forms and workflow in Best practice mode, you
but to one person you may be the world.”
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Arner, Todd
Sent: Wednesday, September 25, 2013 8:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
To update
, September 25, 2013 8:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
To update your custom forms and workflow in Best practice mode, you will
need to convert them to a Custom customization type. My guess is your
custom forms and workflow are all set to Unmodified right now
.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Wednesday, September 25, 2013 10:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
Ok...go into the overlaid form, convert any object that is 'custom' to 'base
, September 25, 2013 10:48 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Filter not working anymore
** **
**
Ok...go into the overlaid form, convert any object that is 'custom' to
'base' with a right click...save the formdelete the overlay, then right
click and convert to custom
, September 25, 2013 9:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
Wow...so is it best to work on a custom form or overlay. I watched the video
from Kiran and understand it a little but now I am just like ok...custom or
overlay?? I just don't want to lose anything
Sent: Wednesday, September 25, 2013 4:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
Ron,
EVERYTHING you do in the overlay mode. In overlay mode, there are
CUSTOM objects that are new things
that you have added and OVERLAID objects that are ones you have overlaid
@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Wednesday, September 25, 2013 4:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Filter not working anymore
**
Ron,
EVERYTHING you do in the overlay mode. In overlay mode, there are
CUSTOM objects that are new things
that you have added
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