AST:Attributes table ignoring overlay

2019-03-26 Thread dryave
that it’s trying to reinsert is a custom field on the overlay. It just seems that Remedy is ignoring existing custom fields. On save, it is treating these custom fields as new and trying to reinsert the custom field’s data back into the metadata tables; causing the unique key violation

Re: Fields Missing From Overlay

2017-01-10 Thread Brian Pancia
ool disappeared. However, changing the label on the email address took no problem. From: Action Request System discussion list(ARSList) on behalf of Rick Cook Sent: Tuesday, January 10, 2017 3:46 PM To: arslist@ARSLIST.ORG Subject: Re: Fields Missing From Overlay

Re: Fields Missing From Overlay

2017-01-10 Thread Rick Cook
Are the missing fields part of the view overlay, too? Rick On Jan 10, 2017 12:29, "Brian Pancia" wrote: > ** > > I have some modifications that have been made to CTM:People. All > modifications were done using overlays. When exporting/importing overlays > I usually

Fields Missing From Overlay

2017-01-10 Thread Brian Pancia
of both the base and the overlay, users cannot see some of the fields that were modified in the overlay. For example the More Details tab. If you login as admin you can see the tab no problem. This is an out of box object. Checked permissions and any associated workflow. Permissions were

Re: Overlay issue in v9

2016-03-06 Thread Atul Vohra
Update: BMC provided us a patch that resolved this issue - around 17 Active Links and approval jar file... � Original Message Subject: Re: Overlay issue in v9 From: "LJ LongWing" Date: Tue, February 2, 2016 9:23 am T

Re: Overlay issue in v9

2016-02-02 Thread Atul Vohra
:-) Original Message Subject: Re: Overlay issue in v9 From: "LJ LongWing" Date: Tue, February 2, 2016 9:23 am To: arslist@ARSLIST.ORG -- > T

Re: Overlay issue in v9

2016-02-02 Thread LJ LongWing
This topic was recently discussed on communities https://communities.bmc.com/message/583802#583802 They obviously 'know' that the duplicates exist...which aren't actually duplicates of course (different overlay) valuebut yes...it's somewhat surprising that this is

Overlay issue in v9

2016-02-02 Thread Atul Vohra
In v9 (Linux), we created overlays of some main forms and are seeing that in arschema table it created a new entry for the overlay table with the same schemaid and name. � So there are 100+ ALs, 17+ menus, and 1000+ filters which make select calls to arschema to list fields or a field from a

Is changing of Archiving qualification in overlay not allowed ?

2015-11-06 Thread onkar shinde
Hi Team, Would appreciate quicker repsonse on this: ARS 8.1 ITSM 8.1 I have one OOTB form for which Archiving is enabled with XYZ qualification OOTB. I create overlay and wanted to change the Archiving qualification to PQAX. It allows me to alter time selection for the archving to trigger

Re: Overlay on AST:BaseElement

2015-08-04 Thread Misi Mladoniczky
://rrr.se. > Everyone, > > It is indeed OK to overlay various forms for various reasons. > > Let's go through the rules. > > BMC.CORE: forms > > These are the CMDB forms themselves. You can overlay the VUI (the UI layout > and interaction) of this form and

Re: Overlay on AST:BaseElement

2015-08-04 Thread Mueller, Doug
Everyone, It is indeed OK to overlay various forms for various reasons. Let's go through the rules. BMC.CORE: forms These are the CMDB forms themselves. You can overlay the VUI (the UI layout and interaction) of this form and you can overlay the DISPLAY of the fields. D

Re: Overlay on AST:BaseElement

2015-07-29 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
We have overlaid AST:BaseElement and nothing has blown up yet. :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Tuesday, July 28, 2015 7:45 PM To: arslist@ARSLIST.ORG Subject: Re: Overlay on

Re: Overlay on AST:BaseElement

2015-07-28 Thread Jason Miller
I haven't specifically done this but since it is an Asset Management form and not a CMDB form you should be fine. That is what they tell me anyways :) Jason On Tue, Jul 28, 2015 at 4:10 PM, Andrew Hicox wrote: > ** > > Hi everyone. > > Does anyone out there know of good re

Overlay on AST:BaseElement

2015-07-28 Thread Andrew Hicox
Hi everyone. Does anyone out there know of good reasons NOT to overlay AST:BaseElement? The short story is that I need to see 'LastScanDate' from BMC.CORE:BMC_BaseElement, along side my asset data. AST:BaseElement seems like the natural place to do this, since it joins AST:Attr

Re: Overlay an already Overlaid Form???

2015-07-27 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
stem discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, July 24, 2015 9:22 AM To: arslist@ARSLIST.ORG Subject: Re: Overlay an already Overlaid Form??? ** even in the latest version of Remedy, there is not yet a concept of multiple overlayswhich is

Re: Overlay an already Overlaid Form???

2015-07-24 Thread LJ LongWing
even in the latest version of Remedy, there is not yet a concept of multiple overlayswhich is the only thing that I can think of that an __o1 would be hinting atI would personally do one of two thingsdelete the overlay altogether, and bring it back over from Dev importing base and

Re: Overlay an already Overlaid Form???

2015-07-24 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
It's o1 sorry, mistyped that. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, July 24, 2015 9:11 AM To: arslist@ARSLIST.ORG Subject: Re: Overlay an already Overlaid Form??? ** not sure.

Re: Overlay an already Overlaid Form???

2015-07-24 Thread LJ LongWing
> We are on 8.1sp2 and I exported our overlaid HPD:Help Desk form with > overlays over to a clean system (same version), but the developer only > brought over the overlay. We had some problems so he reimported the base > and overlaid form. > > Could that have caused this? What d

Overlay an already Overlaid Form???

2015-07-24 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
brought over the overlay. We had some problems so he reimported the base and overlaid form. Could that have caused this? What does it mean to have a HPD:Help Desk__o1 form??? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke

Re: Making overlay of CAI:EventParams one field in Devstudio gives error of Invalid Granular Mask

2015-07-23 Thread onkar shinde
tal Crenshaw > > Service Management Systems Analyst > > Project Services – Service Management > > (919)508-0546 > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *onkar shinde > *Sent:* Thursday,

Re: Making overlay of CAI:EventParams one field in Devstudio gives error of Invalid Granular Mask

2015-07-23 Thread CRENSHAW, CRYSTAL
(919)508-0546 [cid:image001.gif@01D0C569.27A754E0] From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of onkar shinde Sent: Thursday, July 23, 2015 4:47 PM To: arslist@ARSLIST.ORG Subject: Making overlay of CAI:EventParams one field in Devstudio gives

Making overlay of CAI:EventParams one field in Devstudio gives error of Invalid Granular Mask

2015-07-23 Thread onkar shinde
Hello List, When I am trying to overlay the CAI:EventParams form and trying to overlay one particular field (ParamValue) for its input length, The devloper Studio gives error: *The granular overlay masks contain invalid or conflicting values. : CAI:EvnetParams : .* Do we have any devstudio

Re: converting to overlay

2015-06-28 Thread frex popo
Well that's just the online doc. I checked this morning and its also included in 8.0. Many thanks​ On Sun, Jun 28, 2015 at 3:52 PM, frex popo wrote: > Yes but I can't see créate overlay (CO) API in versión 8.0!! > > > https://docs.bmc.com/docs/display/public/ars8000/Us

Re: converting to overlay

2015-06-28 Thread frex popo
Yes but I can't see créate overlay (CO) API in versión 8.0!! https://docs.bmc.com/docs/display/public/ars8000/Using+the+driver+program+from+the+command+line On Sat, Jun 27, 2015 at 8:04 AM, Jason Miller wrote: > ** > > You can use the driver program to create overlays. There ar

Re: converting to overlay

2015-06-27 Thread FrexPoppo
ked to look into it. :) >> >> Regards >> >>> El 26/06/2015, a las 16:39, "Gadgil, Abhijeet" >>> escribió: >>> >>> ** >>> This table should give you pointers to pick the right one. >>> >>> Added for

Re: converting to overlay

2015-06-26 Thread Jason Miller
one. > > Added for other versions as well just in case anyone wants to refer. > > > > *Release Version * > > *Overlay Hash File Link * > > 8.1 SP1 > > > https://communities.bmc.com/servlet/JiveServlet/downloadBody/32571-102-1-77501/8.1.01_OverlayHashFile_0

Re: converting to overlay

2015-06-26 Thread FrexPoppo
ers to pick the right one. > Added for other versions as well just in case anyone wants to refer. > > Release Version > > Overlay Hash File Link > > 8.1 SP1 > > https://communities.bmc.com/servlet/JiveServlet/downloadBody/32571-102-1-77501/8.1.01_OverlayHashFile_06

Re: converting to overlay

2015-06-26 Thread onkar shinde
You can use BPCU utility. Contact BMC support for overlay hashfile and other required details. HTH. Thanks Onkar On Jun 26, 2015 8:09 PM, "Gadgil, Abhijeet" wrote: > ** > > This table should give you pointers to pick the right one. > > Added for other versions as well

Re: converting to overlay

2015-06-26 Thread Gadgil, Abhijeet
This table should give you pointers to pick the right one. Added for other versions as well just in case anyone wants to refer. Release Version Overlay Hash File Link 8.1 SP1 https://communities.bmc.com/servlet/JiveServlet/downloadBody/32571-102-1-77501/8.1.01_OverlayHashFile_06_MAR_2014

Re: converting to overlay

2015-06-26 Thread Gadgil, Abhijeet
You are on a post 7604 version but on a pre-8.1 version. In 7604 and beyond we have overlays. Did you not create your modifications in overlay layer? BMC recommendation is to modify in Best practice mode. If you have not followed reco, then alternate choice is to use BPCU utility to move changes

converting to overlay

2015-06-26 Thread frex popo
Dear all, Is there a supported utility for converting remedy8.0 objects to overlay?​ I need a utility that is supported by BMC and something that I can run from the command like (i.e give a list of objects to convert etc.. Kind Regards frex

Re: Fixing old overlays using Analyse Overlay Option for Disabled Overlay objects

2015-05-08 Thread LJ LongWing
Onkar, Sounds like a bug in the version of Dev Studio you are usingtry it with the latest/greatest and open a defect with BMC if it's still happening. On Fri, May 8, 2015 at 6:22 AM, onkar shinde wrote: > ** > Hello List, > > I am fixing/adjusting the customizations fo

Fixing old overlays using Analyse Overlay Option for Disabled Overlay objects

2015-05-08 Thread onkar shinde
Hello List, I am fixing/adjusting the customizations for overlay objects using Analyze overlay option that we have in AR Dev studio 8.1 This is required mainly to assign proper granular values (Overwrite/Additive/No Overlay) for each grains for the given Overlay workflow (which are coming from

Re: How to remove overlay

2015-04-22 Thread Joe D'Souza
There might be a small difference apart from checking what mode you are on - which is the Best Practice Mode that you should be in.. When deleting a form as opposed to a form overlay, I think you should still get a warning that this action will delete all data and workflow associated with the

Re: How to remove overlay

2015-04-22 Thread Lucero, Michelle
to remove overlay ** I would agree that this is a daunting task. I remember holding my breath the first time I did it... LOL ! A nice little "Delete Overlay" vs. "Delete" would have been nice in the GUI. Terry On 2015-04-22 11:11, LJ LongWing wrote: ** Tim, Removin

Re: How to remove overlay

2015-04-22 Thread Terry Bootsma
I would agree that this is a daunting task. I remember holding my breath the first time I did it... LOL ! A nice little "Delete Overlay" vs. "Delete" would have been nice in the GUI. Terry On 2015-04-22 11:11, LJ LongWing wrote: > ** > Tim, > Removing an

Re: How to remove overlay

2015-04-22 Thread LJ LongWing
Tim, Removing an overlay seems a bit daunting till you do it the first time. Ensure you are in the 'Best Practice' mode of Dev Studio, highlight the form with the overlay, and tell it to delete the form. This seems like it would delete the form, but it deletes the overlay:) On W

How to remove overlay

2015-04-22 Thread Tim Genworth
I had a support call where they said, in passing, I should remove overlays from certain forms, but now that I go into dev studio, I don't see where/how to do that. How do you remove all overlay from a form? Will it remove that overlay icon from the symbol as well so I can see visually

Re: Unable to Create Overlay for a 'Deployable' Application in 7.6.04...

2014-08-27 Thread Joe D'Souza
quest System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Peter Romain Sent: Wednesday, August 27, 2014 6:10 AM To: arslist@ARSLIST.ORG Subject: Re: Unable to Create Overlay for a 'Deployable' Application in 7.6.04... Joe, You could create your own applicati

Re: Unable to Create Overlay for a 'Deployable' Application in 7.6.04...

2014-08-27 Thread Peter Romain
ssion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: 27 August 2014 04:45 To: arslist@ARSLIST.ORG Subject: Re: Unable to Create Overlay for a 'Deployable' Application in 7.6.04... ** Thanks for your response Doug.. That definitely gives two good r

Re: Unable to Create Overlay for a 'Deployable' Application in 7.6.04...

2014-08-26 Thread Joe D'Souza
n from the Base Development mode? Will the form be stripped off its roles? Out of curiosity, were the Deployable applications deliberately left out of being included with the Overlay feature? I have noticed that 'Local' applications can be overlaid but 'Deployable' cannot so

Re: Unable to Create Overlay for a 'Deployable' Application in 7.6.04...

2014-08-26 Thread Mueller, Doug
Joe, Deployable Applications were not overlayable in 7.6.04. They were added to the things you could overlay in the 8.0 release so they are overlayable in 8.0 and later. And, with 8.1 you get granular overlays and so a lot finer control of things. So, TWO reasons to upgrade the platform

Re: Unable to Create Overlay for a 'Deployable' Application in 7.6.04...

2014-08-26 Thread LJ LongWing
gt; you attempt to add a Base object to an Unmodified Application that has no > Overlay on it? > > > > Joe > > > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *

Re: Unable to Create Overlay for a 'Deployable' Application in 7.6.04...

2014-08-26 Thread Joe D'Souza
Converting Custom to Base should work in the Best Practice Mode. No problem there if I need to convert that. However, don't you then have to switch out of the Best Practice Mode when you attempt to add a Base object to an Unmodified Application that has no Overlay on it?

Re: Unable to Create Overlay for a 'Deployable' Application in 7.6.04...

2014-08-26 Thread LJ LongWing
If I'm not mistaken, it was because the overlay concept was not fully baked in that version. Deployable applications are data, and data was not able to be overlaid. With that said, here is how I have done it. Convert your object to base, add it to the app, convert it back to Custom. I

Unable to Create Overlay for a 'Deployable' Application in 7.6.04...

2014-08-26 Thread Joe D'Souza
Is this not allowed? Or is this by design so one cannot modify a BMC Software OTB application? The 'Create Overlay' option is grayed out only for 'Deployable' applications while its available for 'Local' applications. I was intending to add a form to Remed

Re: Overlay Fields vs Unmodified Fields

2014-01-16 Thread LJ LongWing
Lisa, There are two different 'types' of overlayone is to add the field to the view overlay, which allows the display properties of the field to change. The other is to right click and 'Create Overlay'...this one allows you to change non display related properties. It

Re: Overlay Fields vs Unmodified Fields

2014-01-16 Thread Joe D'Souza
more simpler than they used to be. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Thursday, January 16, 2014 12:58 PM To: arslist@ARSLIST.ORG Subject: Overlay Fields vs

Overlay Fields vs Unmodified Fields

2014-01-16 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
hy we overlay a field is to visually "tag" it so we know it was updated? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@de

Re: Business Object Universe and 7.6.04 SP2 Overlay

2013-11-27 Thread tboot...@objectpath.com
   (SELECT SCHEMAID   FROM arschema   WHERE name = 'HPD:Help Desk') AND field_enum_values.fieldId = 100150   If changed to access the overlay – the related report is correct? SELECT DISTINCT FIELD_ENUM_VALUES.enumId, field_enum_values.value AS STATUS_REASON FROM fie

Business Object Universe and 7.6.04 SP2 Overlay

2013-11-27 Thread Terje Moglestue
EASON FROM field_enum_values WHERE field_enum_values.schemaId = (SELECT SCHEMAID FROM arschema WHERE name = 'HPD:Help Desk') AND field_enum_values.fieldId = 100150 If changed to access the overlay - the related report is correct? SELECT DISTINCT FIELD_ENUM_VALUES.enumId, field_

Re: Overlay

2013-09-25 Thread Longwing, Lj
) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj > *Sent:* Wednesday, September 25, 2013 9:02 AM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Overlay**** > > ** ** > > ** > > Yup...go look in the documentation regarding 'granular overlay'

Re: Overlay

2013-09-25 Thread Young, Ronald P.
t) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Wednesday, September 25, 2013 9:02 AM To: arslist@ARSLIST.ORG Subject: Re: Overlay ** Yup...go look in the documentation regarding 'granular overlay' :) On Wed, Sep 25, 2013 at 7:55 AM, Ron Young mailto:rpyo...@southern

Re: Overlay

2013-09-25 Thread Young, Ronald P.
AM To: arslist@ARSLIST.ORG Subject: Re: Overlay ** Please look into this: https://docs.bmc.com/docs/display/public/ars81/Granular+overlays From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Wednesday, September 25, 2013 7:32

Re: Overlay

2013-09-25 Thread Hullule, Kiran
Please look into this: https://docs.bmc.com/docs/display/public/ars81/Granular+overlays From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Wednesday, September 25, 2013 7:32 PM To: arslist@ARSLIST.ORG Subject: Re: Overlay ** Yup

Re: Overlay

2013-09-25 Thread Longwing, Lj
Yup...go look in the documentation regarding 'granular overlay' :) On Wed, Sep 25, 2013 at 7:55 AM, Ron Young wrote: > Another something for you all... > > Is this new (may be new to me)...something that just got added to 8.1 dev > or have I just not been seeing it. I

Overlay

2013-09-25 Thread Ron Young
Another something for you all... Is this new (may be new to me)...something that just got added to 8.1 dev or have I just not been seeing it. I clicked on a field on one of my forms in Best mode and under properties it has a box with 2 drop down boxes Permissions - Overlay Type: (No overlay

Re: Form with Overlay Corruption

2013-07-12 Thread ranjit jadhav
Lisa, Do you see any num field mismatch error in arerror.log file? I remember there was issue with display only form with custom field when imported, its numfield in arschema table gets updated with wrong value and that corrupts the overlay form definition, in this case error with that schema

Re: Form with Overlay Corruption

2013-07-11 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thakur, Ashish Sent: Thursday, July 11, 2013 2:27 AM To: arslist@ARSLIST.ORG Subject: Re: Form with Overlay Corruption ** Have you enabled "Cache Only Server Display Property" in the config tab of AR Admin Console ?

Re: Form with Overlay Corruption

2013-07-10 Thread Thakur, Ashish
ubject: Re: Form with Overlay Corruption ** Scary. BTW -- how does this corruption happen? I have heard before "corrupt form, corrupt act link, filter, etc..." Is it a "logical inconsistency" -- or something else - like bad data? but -- how does it get bad data? -John O

Re: Form with Overlay Corruption

2013-07-10 Thread pritch
he form and the reference to fields somehow. - Original Message - From: "John Sundberg" To: arslist@ARSLIST.ORG Sent: Wednesday, July 10, 2013 4:05:12 PM Subject: Re: Form with Overlay Corruption ** Scary. BTW -- how does this corruption happen? I have heard before "

Re: Form with Overlay Corruption

2013-07-10 Thread John Sundberg
] On Behalf Of Longwing, Lj > Sent: Wednesday, July 10, 2013 3:34 PM > To: arslist@ARSLIST.ORG > Subject: Re: Form with Overlay Corruption > > ** > and all of the data :) > > > On Wed, Jul 10, 2013 at 1:31 PM, pritch wrote: > > > Careful about delet

Re: Form with Overlay Corruption

2013-07-10 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
with Overlay Corruption ** and all of the data :) On Wed, Jul 10, 2013 at 1:31 PM, pritch wrote: Careful about deleting the form - in past versions, it also removed the workflow that went along with it - given that it's the CTM:People form, you might want to make sure you hav

Re: Form with Overlay Corruption

2013-07-10 Thread Longwing, Lj
the associated workflow that > you can re-import also. > > - Original Message - > From: "Lisa A DLA CTR INFORMATION OPERATIONS Kemes" < > lisa.kemes@dla.mil> > To: arslist@ARSLIST.ORG > Sent: Wednesday, July 10, 2013 1:56:59 PM > Subject: Form with Over

Re: Form with Overlay Corruption

2013-07-10 Thread pritch
Lisa A DLA CTR INFORMATION OPERATIONS Kemes" To: arslist@ARSLIST.ORG Sent: Wednesday, July 10, 2013 1:56:59 PM Subject: Form with Overlay Corruption ** When we try to open a form in Dev Studio (the CTM:People Search form) an error pops up:   Unable to retrieve the object from the A

Re: Form with Overlay Corruption

2013-07-10 Thread Longwing, Lj
; error pops up: > > ** ** > > Unable to retrieve the object from the AR System server. > com.bmc.arsys.studio.model.ModelException: ERROR (-1):; > CopyOutVuiFromache() (ARERR 5086) > > ** ** > > I can open up fine in Base Element, but not in Best Practice. I

Form with Overlay Corruption

2013-07-10 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Practice. I tried deleting the overlay and I get the same message. Luckily this is in our development server. Tried overwriting it with an import of the same form from staging and still no luck. We are going to delete the form and import it from Staging soon but wanted to know if there is

Re: Overlay

2013-06-26 Thread Dixit, Amol
For customization of form properties (like archive, audit, change history, etc.. ) you have to create the overlay of the form only and then modify those properties. For customization of field basic properties (like any of the field database properties) you have to create the overlay of the

Re: Overlay

2013-06-25 Thread
Hi Ron, It seems that you have opened the object in Best Practice Customization mode and then adding a field. Developer studio will allow you to add the field in the view only when the overlay of view exists. I assumed that you have already created the overlay of the view and then added the

Re: Overlay

2013-06-24 Thread ranjit jadhav
Ron, Best practice mode DevStudio must be used to create and edit overlay, overlays are not visible in Base mode. When you add field in base mode, the field is available to overlay as well but when the form and view is overlay then newly added field is part view overlay hence it is not be seen

Re: Overlay

2013-06-24 Thread Young, Ronald P.
So you all are saying to do any editing/adding to a form labeled as an overlay in Best Practice Mode correct? No new views or anything like that is needed? Ron -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hullule

Re: Overlay

2013-06-24 Thread Hullule, Kiran
Overlay is a replica copy of base + its own customization that you have done. Whatever out of the box you see on Overlay object is coming from Base, if you delete overlay object then base object will still be intact but it's not other way round. Concept of an Overlay is to Preserve

Re: Overlay

2013-06-24 Thread Shellman, David
Ron, Any form or workflow defined as Overlay can only be edited in Best Mode. In fact when in Base mode you will not see them. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ron Sent: Monday, June 24, 2013 9:11

Re: Overlay

2013-06-24 Thread Chris Jones
To: arslist@ARSLIST.ORG Subject: Overlay I am new to Developer Studio. My question is about forms that are listed as an overlay. What is the best method to work on an overlay... Base or Best? Then also, I have tried to add fields to it and the fields are showing and I have also entered the

Overlay

2013-06-24 Thread Ron
I am new to Developer Studio. My question is about forms that are listed as an overlay. What is the best method to work on an overlay... Base or Best? Then also, I have tried to add fields to it and the fields are showing and I have also entered the workflow for it and it looks good there but

Re: Can't create unique index in 8.1 on overlay forms?

2013-04-09 Thread Chuck Mousseau
Laurent is right; the configuration setting that he has identified causes a server to set the default for operations to either the overlay layer or to the origin layer. The majority of clients that access the server do not specify an overlay group, so they will use the default specified in the

Re: Can't create unique index in 8.1 on overlay forms?

2013-04-09 Thread laurent matheo
** I see... So it's a way to protect a future upgrade...Fair enough, thanks for the details and explanation :)On 09 Apr, 2013,at 02:50 AM, Chuck Mousseau wrote:Hey Folks, The inability to create unique indexes on a form overlay is not a bug; it's intentional. The reason is that

Re: Can't create unique index in 8.1 on overlay forms?

2013-04-09 Thread laurent matheo
** Hi,It seems it's possible using "Overlay-Mode" in ar.cfg:https://docs.bmc.com/docs/display/public/ars81/Ignoring+overlay+and+custom+objects+at+runtimeIf you set it to 0 all overlays (and custom) will be ignored.The interesting part is this sentence:You can, however, confi

Re: Can't create unique index in 8.1 on overlay forms?

2013-04-09 Thread Hullule, Kiran
Hi Joe, As far as I know, that is not possible, as soon as you create an overlay of any base object (oob object) the overlayProp columnsets its value in database as: -> 2 See below for more details. overlayProp column AR ORIGINAL OBJECT

Re: Can't create unique index in 8.1 on overlay forms?

2013-04-08 Thread Joe D'Souza
If that's the case, from the AR System client perspective, how do I connect to the base layer if I did not want to connect to the overlay layer? Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Chuck Mou

Re: Can't create unique index in 8.1 on overlay forms?

2013-04-08 Thread Chuck Mousseau
Hey Folks, The inability to create unique indexes on a form overlay is not a bug; it's intentional. The reason is that it affects operations at the origin layer as well as at the overlay layer. Records for a form and its overlay are stored in the same database tables. That means in

Re: Can't create unique index in 8.1 on overlay forms?

2013-04-06 Thread laurent matheo
** Yep another solution :)Perhaps even better since the index would be on the overlay this time. I'll test that and see which is better when you import the def on QA from dev for example.On 05 Apr, 2013,at 10:29 PM, Joe D'Souza wrote:Then it looks like a bug. Thanks for sharing so

Re: Can't create unique index in 8.1 on overlay forms?

2013-04-06 Thread laurent matheo
lity to do so, you might check to see if you can import the changes into another system. I once had a def that could not be imported because it indicated that the base forms had a conflict. The problem was more complex than this, but the bottom line was that the overlay I was trying to import did not

Re: Can't create unique index in 8.1 on overlay forms?

2013-04-05 Thread Dale Hurtt
the bottom line was that the overlay I was trying to import did not like that the base forms were different on the two systems. Also, I wonder if the overlay will contain the index information, given that you added it to the base. If it is not in the overlay, you will probably have to make the

Re: Can't create unique index in 8.1 on overlay forms?

2013-04-05 Thread Joe D'Souza
: arslist@ARSLIST.ORG Subject: Re: Can't create unique index in 8.1 on overlay forms? Yep that's what I thought but data were unique. On 05 Apr, 2013,at 10:06 PM, Joe D'Souza wrote: Sounds like a bug if it works that way but not the other. Have you checked existing data i

Re: Can't create unique index in 8.1 on overlay forms?

2013-04-05 Thread laurent matheo
index in 8.1 on overlay forms? Hi :) I just tried to create a unique index in 8.1 and I failed to do so in some cases. On a custom form I can create unique (or not unique) indexes simply using the list which is in "unique index" column in the form "Definitions" tab, "Indexe

Can't create unique index in 8.1 on overlay forms?

2013-04-05 Thread laurent matheo
want to do so on a "base" form (let's say "HPD:Help Desk") I can't.I overlay the form.I go to "Definitions" tab, the "Indexes" part, I choose overlay type "additive" and I can click on "new" to create a new index, I can choose fields,

Re: Getting Overlay permission errors when upgrading from 7.6.04 SP2 to 7.6.04 SP4

2012-12-07 Thread Campbell, Paul (Paul)
mailto:arslist@ARSLIST.ORG] On Behalf Of Hullule, Kiran Sent: Friday, December 07, 2012 9:32 AM To: arslist@ARSLIST.ORG Subject: Re: Getting Overlay permission errors when upgrading from 7.6.04 SP2 to 7.6.04 SP4 ** Paul, What about importing serveradmin.def manually in developer studio? Does that th

Re: Getting Overlay permission errors when upgrading from 7.6.04 SP2 to 7.6.04 SP4

2012-12-07 Thread Hullule, Kiran
@ARSLIST.ORG Subject: Re: Getting Overlay permission errors when upgrading from 7.6.04 SP2 to 7.6.04 SP4 ** When we built our 7.6.4 SP2, since we are a strictly custom shop, we did not convert items to custom or create any overlays at that point (I know, shame on me), but we have since made some

Re: Getting Overlay permission errors when upgrading from 7.6.04 SP2 to 7.6.04 SP4

2012-12-07 Thread Campbell, Paul (Paul)
the winter deadline, they work like fury. If we didn't have deadlines, we'd stagnate. Walt Disney From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shinde, Vikram Sent: Friday, December 07, 2012 1:33 AM To: arslist@ARSLIST.ORG Subject: Re: G

Re: Getting Overlay permission errors when upgrading from 7.6.04 SP2 to 7.6.04 SP4

2012-12-06 Thread Shinde, Vikram
Hello Paul, You are upgrading form AR 7.6.04 Sp2 to SP4. i.e. from one overlay aware platform to the other one (next version). In this case if you already have overlays created in your system. You should not use BPCU. Secondly, Do you have customizations on AR System Server forms? And do you

Re: Getting Overlay permission errors when upgrading from 7.6.04 SP2 to 7.6.04 SP4

2012-12-06 Thread Misi Mladoniczky
? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > I am doing an upgrade on Solaris from 7.6.04 SP2 to SP4 after running the > bpcu utility in Overlay mode and when I run the setup.sh, I am getting > failures in the postInstall portion when it i

Getting Overlay permission errors when upgrading from 7.6.04 SP2 to 7.6.04 SP4

2012-12-06 Thread Campbell, Paul (Paul)
I am doing an upgrade on Solaris from 7.6.04 SP2 to SP4 after running the bpcu utility in Overlay mode and when I run the setup.sh, I am getting failures in the postInstall portion when it is loading the serveradmin.def. The ARServer-RIK_PostUpgrade_error.log is showing the info below. When I

Re: Overlay problem

2012-10-26 Thread Brian Pancia
Also, look and see if the field is in multiple views. Create a view overlay for each view the field is in. On Fri, Oct 26, 2012 at 4:06 PM, Brittain, Mark wrote: > ** > > Hi All, > > ** ** > > 7.6.04 Overlays continue to give me headaches. I created a form overlay, >

Re: Overlay problem

2012-10-26 Thread Anusha Das
If the field is in a Panel window, you will have to create an overlay of the panel field as well. Date: Fri, 26 Oct 2012 16:06:52 -0400 From: mbritt...@navisite.com Subject: Overlay problem To: arslist@ARSLIST.ORG ** Hi All, 7.6.04 Overlays continue to give me headaches. I created

Re: Another Overlay Question

2012-10-26 Thread Joe Martin D'Souza
Make sure that you may have not accidentally already created a field (temp field or something like that) with that same ID Joe From: Kevin Shaffer Sent: Friday, October 26, 2012 4:28 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Another Overlay Question

Another Overlay Question

2012-10-26 Thread Kevin Shaffer
ARS 7.6.04 SP 4 When I add field to a join form, the database ID for the field from the Parent ID is coming over as 536870XXX instead of the actual database ID on the field. behavior? Example In earlier versions, I have a field 15571 on the HPD:template form. I open the join form HPD:T

Overlay problem

2012-10-26 Thread Brittain, Mark
Hi All, 7.6.04 Overlays continue to give me headaches. I created a form overlay, view overlay and field overlay. The I tried to modify the field I just overlayed. Things were going just fine until I tried to save the change. Got the following error Field Overlay and the associated view

Re: how to migrate the changes from a pre-overlay ars server(7.1) into overlay server(7.6.04)

2012-08-21 Thread patchsk
e exported from 7.1 will always be in BASE mode. > > What RRR|DedBPCU can do, is to convert it to OVERLAY. > > When you later import the converted def, it will replace any overlay on > your target 7.6.04 server, or add an overlay if it does not already exist. > > But if it is a ne

Re: how to migrate the changes from a pre-overlay ars server(7.1) into overlay server(7.6.04)

2012-08-21 Thread Misi Mladoniczky
Hi, RRR|Chive does not apply here. RRR|Chive only handles data. We are talking about definitions and def-files. A def-file exported from 7.1 will always be in BASE mode. What RRR|DedBPCU can do, is to convert it to OVERLAY. When you later import the converted def, it will replace any overlay

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