Re: [IxDA Discuss] Looking for clever localization ideas

2009-12-01 Thread Jared M . Spool
Icons & Images http://www.uie.com/events/virtual_seminars/icons_images/ Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: jsp...@uie.com p: 1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks

Re: [IxDA Discuss] Validating personas

2009-11-25 Thread Jared M . Spool
I'm going to add that Steve Mulder's book, the User is Always Right, has some great discussion about using quantitative data to help flush out your persona descriptions. http://www.amazon.com/exec/obidos/ASIN/0321434536/?tag=userinterface-20 . . . . . . . . . . . . . . . . . . . . . . . . . . .

[IxDA Discuss] Components instead of Computers

2008-05-22 Thread Jared M. Spool
display and do the same thing, but is there a place for a dedicated component that has a great experience for doing just thing one or two things it needs to do? Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327

Re: [IxDA Discuss] Netflix direct-to-TV streaming

2008-05-22 Thread Jared M. Spool
On May 21, 2008, at 9:32 PM, James Nick Sears wrote: But IMO this one was dead in the water before it released. That's exactly what every industry pundit said about the iPod Shuffle. Jared Welcome to the Interaction Design Ass

Re: [IxDA Discuss] Points and Rewards in a Social Networking Site

2008-05-11 Thread Jared M. Spool
On May 9, 2008, at 2:47 PM, Timothy Makoid wrote: I am a student majoring in Information Systems with a concentration in HCI/ID/UX/HF. I'm working on my final project and we are designing a small scale social networking site. Were trying to come up with a sort of gaming system that encour

Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Jared M. Spool
On May 8, 2008, at 1:58 PM, Andrei Herasimchuk wrote: On May 8, 2008, at 10:32 AM, mark schraad wrote: 'cause I probably design so much more than just the interface. Like what? Well, like thinking of the group's t-shirt, for one. ___

Re: [IxDA Discuss] the UX hall of shame

2008-05-07 Thread Jared M. Spool
On May 7, 2008, at 12:23 PM, Robert Hoekman Jr wrote: I'm only suggesting that the most important thing is the end user's experience, It's absolute statement that I'm thinking is problematic. I'm all for creating great experiences and, personally, I think it's a great way to create a lon

Re: [IxDA Discuss] the UX hall of shame

2008-05-07 Thread Jared M. Spool
t does all three of those. The best designs do those things well. So, I don't understand how we can say that "good design is usually a good thing, but..." in that context. Just sayin' Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North And

Re: [IxDA Discuss] the UX hall of shame

2008-05-07 Thread Jared M. Spool
will not engender a positive relationship for the long term. In my mind, our clients (the business) are always right. It's just that, sometimes, they could be righter if they had a little more information (which is what we provide). That's my $0.02. Jared Jared M. Spool User Inter

Re: [IxDA Discuss] User Registration Processes: Double Opt-in success rates

2008-05-06 Thread Jared M. Spool
d, I'd do a combination of A/B testing and usability tests. The usability tests would tell you what the actual experience is, while the A/B test will help quantify the experiential outcomes. (I wouldn't do one without the other -- you'll only get half the picture.) That'

Re: [IxDA Discuss] the UX hall of shame

2008-05-06 Thread Jared M. Spool
On May 6, 2008, at 12:15 PM, Robert Hoekman Jr wrote: When I started there, I was told, unofficially, that they never wanted their products to be too good, because then no one would call in to customer support. And customer support is where all the up-sells happen. You call about a problem

Re: [IxDA Discuss] iPhone 2.0 Game Over? I think not!

2008-05-06 Thread Jared M. Spool
ely, in case the phone is lost or "acquired". Without that feature, any other phone was not on the official list. Apparently, the experience of using a phone is much broader than just connectivity. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, Nor

Re: [IxDA Discuss] can we make it to easy?

2008-05-05 Thread Jared M. Spool
On May 5, 2008, at 1:37 PM, Andrei Herasimchuk wrote: I think you'll be hard pressed to find examples from the last two decades, and as you've already stated, it doesn't work. Hey man, don't get in a lather. You said that you didn't think *anyone* said those things. I said they did. You s

Re: [IxDA Discuss] can we make it to easy?

2008-05-05 Thread Jared M. Spool
On May 5, 2008, at 2:05 PM, Jason Zietz wrote: Jared M. Spool wrote: By the way, a lot of this comes from people who do a surface analysis on what makes games popular. In gaming, you can't have it be too easy. There is a requirement, for a successful game, for select users to

Re: [IxDA Discuss] iPhone 2.0 Game Over? I think not!

2008-05-04 Thread Jared M. Spool
On May 4, 2008, at 5:09 PM, Kontra wrote: It seems to be true that Apple approached several of the telcos. All but Cingular (including, initially AT&T) turned them down almost immediately, from all reports. Even if this were true, it says nothing about what exactly Apple's business strate

Re: [IxDA Discuss] iPhone 2.0 Game Over? I think not!

2008-05-04 Thread Jared M. Spool
On May 4, 2008, at 3:16 PM, Kontra wrote: Apple had hoped to get the telcos in a bidding war. Is there any evidence to this at all, beyond mere pundit speculation? Apple's AT&T partnership is not the result of 'losing' in a telco 'bidding war.' It seems to be true that Apple approached s

Re: [IxDA Discuss] iPhone 2.0 Game Over? I think not!

2008-05-04 Thread Jared M. Spool
Design Management class for Tufts.] Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks Welc

Re: [IxDA Discuss] can we make it to easy?

2008-05-04 Thread Jared M. Spool
ng from people who are trying to be a little too clever (and avoiding the hard work to rethink overly complex designs). Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: ht

Re: [IxDA Discuss] Trying to educate my design team

2008-05-03 Thread Jared M. Spool
nd to encourage conversation. For the record, I happen to know a bunch of people who find web standards really fun and exciting. They just light up when you start talking about a table-less existence. For some people, it's a subject that is lot of fun and very engaging. Just sayin'

Re: [IxDA Discuss] can we make it to easy?

2008-05-02 Thread Jared M. Spool
thing too easy. However, sometimes making it easier requires serious advances in the design approaches. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTE

Re: [IxDA Discuss] Design Thinking

2008-04-28 Thread Jared M. Spool
on how to make the two parts fit together. That's my $0.02 on the "design thinking" thingy. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 556

Re: [IxDA Discuss] Is Eye Tracking too expensive or complicated?

2008-04-22 Thread Jared M . Spool
Todd wrote: > Oh, oh, oh, I know%u2014what we need is eye tracking with mind reading. Now, that's useful. Hah! If we had mind reading, we wouldn't need the eye tracker. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL

Re: [IxDA Discuss] Is Eye Tracking too expensive or complicated?

2008-04-22 Thread Jared M. Spool
ons. Eyetracking equipment: $30,000 Ouija Board: $5 Quality design based on solid inferences from rich, meaningful data: Priceless That's my take. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover,

Re: [IxDA Discuss] Is Eye Tracking too expensive or complicated?

2008-04-20 Thread Jared M. Spool
ut it another way: Would you, Paul, be comfortable letting your clients to use the eye tracker without any help in interpreting data from you. Is the device all they need to make the judgments necessary to provide good design advice? Jared Jared M. Spool User Interface Engineering

Re: [IxDA Discuss] Is Eye Tracking too expensive or complicated?

2008-04-20 Thread Jared M. Spool
On Apr 20, 2008, at 6:18 PM, mark schraad wrote: > I am sure there is a technical term for > this 'attention periphery' but I have not found it in the research > yet. Search for "situation inattentional blindness". The primary work was done by Simons at U of Illinois at Urbana-Champagne. Jare

Re: [IxDA Discuss] Is Eye Tracking too expensive or complicated?

2008-04-20 Thread Jared M . Spool
results for those pages, it can be useful and not all that difficult, depending on the stimulus and tasks of course. Yah, not seeing that. What I see is that it falls nicely in the "If you can't dazzle 'em with your brilliance, feel free to baffle 'em with your bullshit&qu

Re: [IxDA Discuss] Is Eye Tracking too expensive or complicated?

2008-04-19 Thread Jared M . Spool
leaf reading a viable alternative. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: 1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Re: [IxDA Discuss] Less talking, more doing (was: Thoughts on Alan Cooper's Keynote)

2008-02-13 Thread Jared M. Spool
On Feb 13, 2008, at 4:10 PM, Matthew Nish-Lapidus wrote: > BUT, I also agree that there is a lot of needless debate about > questions that nobody here can wholey answer. I completely disagree that there's any needless debate! (Oh, wait. That was needless, wasn't it?) Damn. Jared _

Re: [IxDA Discuss] Intuitive Interface a misnomer?

2008-02-12 Thread Jared M. Spool
translation (in my opinion) is "I'm trying to figure this out and I'm not getting it." To me, the question then becomes, "Will other important users have the same feeling?" If the answer is yes, then you've learned something important. (Now you need to lea

Re: [IxDA Discuss] Fwd: Thoughts on Alan Cooper's Keynote

2008-02-12 Thread Jared M. Spool
On Feb 12, 2008, at 5:06 PM, Jeff White wrote: > On Feb 12, 2008 1:37 PM, Scott McDaniel <[EMAIL PROTECTED]> wrote: >> In a strict display sense, this is the single most common phrase >> I've heard from >> engineers/programmers about design: >> "Why not just throw it in a data table and be done

Re: [IxDA Discuss] Thoughts on Alan Cooper's Keynote

2008-02-12 Thread Jared M. Spool
f a discipline is accomplished. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks Welcome t

Re: [IxDA Discuss] Intuitive Interface a misnomer?

2008-02-12 Thread Jared M. Spool
n Seem 'Intuitive'? http://www.uie.com/articles/design_intuitive/ As you'll see, your thinking goes in the right direction. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://ui

Re: [IxDA Discuss] Thoughts on Alan Cooper's Keynote

2008-02-12 Thread Jared M. Spool
ces. There is a distinct US and > a distinct THEM and to deny that, feels fake to me. > > Kumbaya is not going to get us anywhere, especially in terms of > this discussion. > > -- dave > > > On Feb 12, 2008 9:58 AM, Jared M. Spool <[EMAIL PROTECTED]> wrote: >

Re: [IxDA Discuss] Thoughts on Alan Cooper's Keynote

2008-02-12 Thread Jared M. Spool
s us vs. them sentiment. I don't see it leading to long term successful design practices. Just sayin' Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks

Re: [IxDA Discuss] Interaction|08

2008-02-08 Thread Jared M. Spool
On Feb 8, 2008, at 5:18 PM, Petroff, Greg wrote: > So IxDA's first conference is off and running. You can follow the > action > at the crowdvine site or through Twitter. Yes, through the power of Web 2.0, you can carefully track every attendee's dinner plans. :) Jared _

Re: [IxDA Discuss] [Plug] Mental Models: Getting Into Your Customer's Head

2008-01-28 Thread Jared M. Spool
g, leaving that to the momentum of the list. I wouldn't want to steal any thunder. Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks ___

Re: [IxDA Discuss] Differnce between user interface and interactiondesign?

2008-01-26 Thread Jared M. Spool
essary and what comes after the button is > pressed. For real? Why must there be a difference? Isn't this just a Yam/Sweet Potato thing? Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.co

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-25 Thread Jared M. Spool
nt to me. Not all qualities are important to all people all the time. As much as we'd like to think the ones we contribute are always drivers, there are plenty of situations when they have no effect. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Ando

Re: [IxDA Discuss] Differnce between user interface and interactio design?

2008-01-25 Thread Jared M. Spool
s. As you continue to kill off more designs, you can further refine your specialty by choosing more powers. Of course, when you reach level 50, you have to stop, but you can fight in the advanced battlefields and can start up new characters easier. And, you have to pay $40/month for this.

Re: [IxDA Discuss] Correlation between product usability and stock price?

2008-01-24 Thread Jared M. Spool
hose included: Apple, Electronic Arts, >> Google, JetBlue, Netflix, Nike, Progressive Insurance, Research in >> Motion, Target, and Yahoo. >> >> Overall, they were up 39%, much better than the market average. Some, >> however, did not fare that well. >> >>

Re: [IxDA Discuss] Correlation between product usability and stock price?

2008-01-24 Thread Jared M. Spool
re paying very close attention to those companies that are gaining competitive edge through delivering far superior customer experiences. My short list of some of those companies are Apple, JetBlue, Starbucks, Nintendo, and Netflix. Jared Jared M. Spool User Interface Engineering 510 Turnpike

Re: [IxDA Discuss] Should web apps maintain state when moving between tabs

2008-01-23 Thread Jared M. Spool
ts. Half an hour creating a working paper prototype, then trying it out on 4 to 6 buddies, should yield the answer you're seeking, young grasshopper. :) Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 97

Re: [IxDA Discuss] new features

2008-01-23 Thread Jared M. Spool
ng my entire publication library!) Designing Embraceable Change http://www.uie.com/articles/embraceable_change/ Curious what you think, Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie

Re: [IxDA Discuss] Should web apps maintain state when moving between tabs

2008-01-23 Thread Jared M. Spool
> Tab A, should they be placed at the same point in Process A as they > were > when they left? I'm thinking if you have to ask this question, then Tabs may be the wrong way to handle the interaction. There are red flags all over this question. Jared Jared M. Spool User Interfac

Re: [IxDA Discuss] Defining UCD (and other things)

2008-01-22 Thread Jared M. Spool
On Jan 22, 2008, at 12:37 PM, Robert Hoekman, Jr. wrote: > If this list has proven anything, it's that we CAN'T define > "information", "interaction", "design", "usability", "personas", > "designers", "design process", "design thinking", "typography", > "layout", or any other term. > > Hell

Re: [IxDA Discuss] Defining UCD (and other things)

2008-01-22 Thread Jared M. Spool
as", "designers", "design process", "design thinking", "typography", "layout", or any other term. Hell, we can't even define "definition." Maybe we need Justice Potter Stewart to moderate this list? Just sayin&

Re: [IxDA Discuss] Defining UCD (and other things)

2008-01-22 Thread Jared M. Spool
n why the new label improves the old can. Yet, we love them anyways. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks _

Re: [IxDA Discuss] Defining UCD (and other things)

2008-01-21 Thread Jared M. Spool
differences" answer, because you & I both know that isn't true. Never is never the right word. :) ) Hugs & kisses, Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Bl

Re: [IxDA Discuss] Defining UCD (and other things)

2008-01-21 Thread Jared M. Spool
On Jan 21, 2008, at 1:12 PM, Robert Hoekman, Jr. wrote: > The definition of UCD should include discussion of how it's practiced. Ok, then just amend "practiced at the whim of the practioner." Oh, by the way, add that also for interaction design, information architecture, visual design, and ev

Re: [IxDA Discuss] Defining UCD (and other things)

2008-01-20 Thread Jared M. Spool
definition is hardly fulfilling. If UCD could be wrapped up in > a single > sentence, we wouldn't be having this debate every week in the first > place. You're on a snark hunt (http://tinyurl.com/27uzen). You won't find a definition because it doesn't exist.

Re: [IxDA Discuss] Sharepoint

2008-01-19 Thread Jared M. Spool
On Jan 18, 2008, at 1:41 PM, Patrick Neeman wrote: > Then, as a group, I would view this as an opportunity to that this > "poor tool" and turn it into something useful. That, my friends, is > a consulting opportunity, not a "this tool sucks, don't use it" > opportunity. "If you're not part

Re: [IxDA Discuss] Is user research a band-aid for "the listening deficit"?

2008-01-08 Thread Jared M. Spool
e lines, hiring someone to do their design for them probably has similar results. :) Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog:

Re: [IxDA Discuss] Post Mortems

2008-01-08 Thread Jared M. Spool
roject. Seed question: "If we really wanted to, what would be the ways we could make this project fail?" Then, you inspect each brainstorm item and talk about what you'd do to prevent such a thing from happening. Jared Jared M. Spool User Interface Engineering 510 Turnpike St.,

Re: [IxDA Discuss] Need ideas for green-themed prizes to promote "Go Paperless" launch

2008-01-08 Thread Jared M. Spool
On Jan 8, 2008, at 4:17 PM, Gloria Petron wrote: > Front runners: > Fabric grocery bags, but not necessarily for first prize. > > Already shot down: > Coffee mugs, gift cards, dinner for 2, donations to plant-a-tree > charity. > (I know. For a bank, we're an awful bunch of scrooges.) > > Does a

Re: [IxDA Discuss] Need ideas for green-themed prizes to promote "Go Paperless" launch

2008-01-08 Thread Jared M. Spool
On Jan 8, 2008, at 4:17 PM, Gloria Petron wrote: > Front runners: > Fabric grocery bags, but not necessarily for first prize. > > Already shot down: > Coffee mugs, gift cards, dinner for 2, donations to plant-a-tree > charity. > (I know. For a bank, we're an awful bunch of scrooges.) > > Does a

Re: [IxDA Discuss] Is user research a band-aid for "the listening deficit"?

2008-01-08 Thread Jared M. Spool
itself, isn't more likely to reward good design. Like any methodology suite, it can be bent to fit the existing culture's reward policies. As many teams are now discovering, in the wrong cultures, Agile is just as toxic and waterfall. Jared Jared M. Spool User Interface Engineering

Re: [IxDA Discuss] Need advice: the login form that did signups

2008-01-07 Thread Jared M. Spool
As with everything, it doesn't matter what the research of other sites says. It only matters how your users respond to the design. So, go ahead and try it. Let us know how it works out. Jared On Jan 7, 2008, at 6:42 PM, Vlad Fratila wrote: > Hi Jared, thanks for the answer. > > I read your a

Re: [IxDA Discuss] Need advice: the login form that did signups

2008-01-07 Thread Jared M. Spool
any examples of nicely designed sign-in and account creation functions. I suggest you look to them for inspiration. Hope that helps, Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog:

Re: [IxDA Discuss] Is user research a band-aid for "the listening deficit"?

2008-01-07 Thread Jared M. Spool
it or not) Microsoft had a bonus for the developers/engineers who kept support minimized for their products. In essence, money saved from reduced support costs was put into bonuses for the design & development team. If you want to fix the problem, follow the money. Jared Jared M. Spool

Re: [IxDA Discuss] Embedded Interaction Design?

2008-01-07 Thread Jared M. Spool
On Jan 6, 2008, at 10:20 AM, dave malouf wrote: > Sorry to all the good recruiters > on this list, but way way way too many recruiters (especially the > offshored variety) do the rest of you a REAL disservice and well, it > tarnishes your good name. 99.9% of all recruiters ruin it for the rest o

Re: [IxDA Discuss] The death of web usability testing as we know it?

2008-01-02 Thread Jared M. Spool
On Jan 3, 2008, at 12:19 AM, Oleh Kovalchuke wrote: > On Jan 2, 2008 9:57 PM, Jared M. Spool <[EMAIL PROTECTED]> wrote: > > "Why" is irrelevant until you're asked to repeat a past success. > > > Indeed. And armed with the updated "best practices&q

Re: [IxDA Discuss] The death of web usability testing as we know it?

2008-01-02 Thread Jared M. Spool
ion is > important and will be debated in academia. "Why" is irrelevant until you're asked to repeat a past success. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://u

Re: [IxDA Discuss] The mighty UX guru has spoken - Discuss!!

2007-12-20 Thread Jared M. Spool
an equally high > level in that domain. My answer is no. BUT USABILITY PRACTITIONERS DO NOT JUST CRITIQUE AND EVALUATE. THERE'S A LOT MORE TO THE JOB. Your constant insistence that this is the extent of the fields responsibility is, to me, infuriating. Jared Jared M. Spool User Inte

Re: [IxDA Discuss] The mighty UX guru has spoken - Discuss!!

2007-12-19 Thread Jared M. Spool
On Dec 19, 2007, at 4:40 PM, Andrei Herasimchuk wrote: > What I need are > people who can not only give me feedback, but feedback I can actually > do something with, or ideas that can be implemented or meet the same > design constraints I have to use in designing the solution. Feedback > that I c

Re: [IxDA Discuss] The mighty UX guru has spoken - Discuss!!

2007-12-19 Thread Jared M. Spool
design should be approached, that it should take into account modern practices. We can agree to disagree on these points, if this is what you truly believe. I have no further need to argue here. I think I've made my points. Jared Jared M. Spool User Interface Engineering 510 Turnp

Re: [IxDA Discuss] Adding Depth to Skills

2007-12-19 Thread Jared M. Spool
On Dec 19, 2007, at 11:35 AM, Scott Cobban wrote: > I love the simplicity and > straightforward nature of, say, a "Don't Make Me Think" but I don't > know > where to go from there. Three initial recommendations then: Robert's book, Designing for the Obvious Dan's book, Designing for Interacti

Re: [IxDA Discuss] Recruiting research participants

2007-12-19 Thread Jared M. Spool
than happy to explore if there's a match between what you're looking to do and what her outfit can help with. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: htt

Re: [IxDA Discuss] The mighty UX guru has spoken - Discuss!!

2007-12-19 Thread Jared M. Spool
On Dec 19, 2007, at 2:00 PM, Andrei Herasimchuk wrote: > On Dec 18, 2007, at 2:21 PM, Jared M. Spool wrote: > >> What it sounds like you're trying to say is that somehow designers >> are more enlightened about good design than usability practitioners. >> I think

Re: [IxDA Discuss] The mighty UX guru has spoken - Discuss!!

2007-12-19 Thread Jared M. Spool
sign (with minimal frustrations) for the good-guys. It's an extremely hard set of design challenges, compounded by the dedication the villians/intruders are employing to defeat it. :) Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e:

Re: [IxDA Discuss] Target ratios for skill sets or roles

2007-12-19 Thread Jared M. Spool
our Team's UX Skills: http://tinyurl.com/22c3qw Hope this helps, Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://u

Re: [IxDA Discuss] Adding Depth to Skills

2007-12-19 Thread Jared M. Spool
y more resources on our site: http://www.uie.com Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks _

Re: [IxDA Discuss] The mighty UX guru has spoken - Discuss!!

2007-12-19 Thread Jared M. Spool
On Dec 18, 2007, at 6:26 PM, Joseph Selbie wrote: > If a designer isn't more enlightened about good design than a > usability > practitioner, than I would have to say they probably shouldn't be > designers. > I'm not sure why this has to sound like it would be insulting to > usability > pra

Re: [IxDA Discuss] The mighty UX guru has spoken - Discuss!!

2007-12-18 Thread Jared M. Spool
What we have here is a failure to communicate. Comparing 'usability' to 'design' is like comparing 'cooking' to a 'watermelon'. It's a non-sensical notion, in my mind. Usability is a quality of a design, like performance or elegance. It can only be thought of relative to other designs. One de

Re: [IxDA Discuss] The mighty UX guru has spoken - Discuss!!

2007-12-18 Thread Jared M. Spool
quation and what designers can do to increase it. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks ___

Re: [IxDA Discuss] Three kinds of design

2007-12-14 Thread Jared M. Spool
There's another reason, in addition to what Luke points out in his article: Many users enter one of the components wrong. This is why the post office hasn't eliminated the redundancy on the envelope. It's not unusual for someone to get a digit wrong in the zip or to get the name of the tow

Re: [IxDA Discuss] New coming prototyping tool: Adobe Thermo

2007-12-04 Thread Jared M. Spool
On Dec 4, 2007, at 5:47 AM, Ferran Alvarez - BRYTE wrote: > Quite often in this list the "prototyping tools" question is sent. > Maybe > very soon we'll have another one to discuss: Adobe "Thermo": > (http://www.adobe.com/newsletters/edge/december2007/video/index.html) Oooh. Finally, a graphi

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-28 Thread Jared M. Spool
;s advantage to have everyone using a common language. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-28 Thread Jared M. Spool
Innovation and inspiration can come from almost anything. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks ___

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-28 Thread Jared M. Spool
On Nov 28, 2007, at 12:51 PM, Robert Hoekman, Jr. wrote: > > The upside-down pill bottle (Target's ClearRx), however, wasn't. > Deborah Adler had very clear personas in mind when creating her > remarkable game-changing design. > > But this is also a case where you could have arrived at the

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-28 Thread Jared M. Spool
when creating her remarkable game-changing design. Which I think is both of our points. I'll be pleased if I don't have to talk about personas for a while either. :) Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED]

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-28 Thread Jared M. Spool
uce and we start comparing the methods the teams producing the best experiences use to the methods the other teams use, we see robust personas playing an important role. While most teams that claim they use personas basically do what people here have called "assumptive personas"

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Jared M. Spool
ct, I think it's dangerous for UX folks to get too wrapped up in any methodological notions. Techniques and tricks are where it's at. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://u

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Jared M. Spool
On Nov 27, 2007, at 6:04 PM, Tamara Adlin wrote: > Let the flames commence. Nah, now we're just going in circles. :) Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Bl

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Jared M. Spool
nformed design decision, no matter what stupid label you apply to it. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks __

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Jared M. Spool
heir contexts where they are valuable. There are contexts where their value will not be worth the resource investment required. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Jared M. Spool
sing the persona description. (Successful, in our research, means the team rates it as being an essential process contributor to the success of the overall project.) So, in fact, based on the research we've done, none of the statements in your paragraph prove to be true. Just wante

Re: [IxDA Discuss] Does eye-tracking carry any real meaning?(*edit)

2007-11-26 Thread Jared M. Spool
yd tune? Nope. Nilsson's The Point. (Excellent story, if you've never heard it.) Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.co

Re: [IxDA Discuss] Does eye-tracking carry any real meaning?(*edit)

2007-11-25 Thread Jared M. Spool
with designs because I find it to be practically useless. And I'm recommending our clients do the same. Jared p.s. I'm seriously considering putting a "23 Web Site Design Tips Learned from the Magic 8-Ball" post together. [1] http://en.wikipedia.org/wiki/Magic_8-Ball

Re: [IxDA Discuss] Does eye-tracking carry any real meaning?

2007-11-25 Thread Jared M. Spool
ye trackers since 1996, so I do have some experience with the tool. It's a great cognitive research tool, but just not something we'd recommend for anyone doing production design. p.p.s. We haven't used psychics extensively, so I may be over estimating their usefulness. J

Re: [IxDA Discuss] Does eye-tracking carry any real meaning?

2007-11-22 Thread Jared M. Spool
On Nov 21, 2007, at 7:04 PM, Robert Hoekman, Jr. wrote: >> -Eye tracking can be useful for diagnosing problems, not so much for >> identifying them. > > > That's an interesting point. It does seems like eye-tracking would be > infinitely more valuable when used in conjunction with other things

Re: [IxDA Discuss] What tools do you use for prototyping?

2007-11-19 Thread Jared M. Spool
On Nov 19, 2007, at 10:54 AM, Mike Scarpiello wrote: > Agreed - always is a strong word. Is it always a strong word? (Sorry. Couldn't resist.) Jared *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-19 Thread Jared M. Spool
On Nov 19, 2007, at 10:26 AM, Jeff White wrote: > Also, how relevant is the information? What design decision would you > make based on the following information from the persona? > > "He doesn't suffer fools, just as he won't put up with anything that > stands in the way of getting his job done.

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-17 Thread Jared M. Spool
. Oh, and by the way, companies like Intuit *do* send their entire engineering departments on that kind of research regularly. So, it is proven to be practical. :) Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 9

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-17 Thread Jared M. Spool
[Note, I've combined comments from Andrei, Robert, and Jeff into one message so I don't fill up everyone's mailbox.] On Nov 16, 2007, at 5:47 PM, Andrei Herasimchuk wrote: > On Nov 16, 2007, at 2:13 PM, Jared M. Spool wrote: > >> First, personas *are* already succe

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-16 Thread Jared M. Spool
On Nov 16, 2007, at 4:51 PM, Andrei Herasimchuk wrote: > On Nov 16, 2007, at 1:41 PM, Jared M. Spool wrote: > >> You can't look at the deliverables and say, "That one's good, but >> that one's bad," anymore than you look at a designer and tell

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-16 Thread Jared M. Spool
well-crafted persona would be to have the creators walk through their process with you. That's probably why, when you look at the final deliverable, you can't tell the thinking and research that went into it. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-16 Thread Jared M. Spool
else. However, I got flack for this idea when I posted it here: http://tinyurl.com/ yuzaak ) > Seems like common sense that designers wouldn't need a persona of > themselves if they are building for, well, themselves. Common sense is the least common of the senses, when it comes

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-16 Thread Jared M. Spool
is is when they are designing for themselves. In this case, personas won't add much value. (I wrote more about this here: http://tinyurl.com/2hpxzr ) Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-16 Thread Jared M. Spool
uldn't agree more with this. Which is exactly why we do data- > driven personas. > > Data Driven Design Research Personas > > On Nov 16, 2007, at 10:01 AM, Jared M. Spool wrote: > >> (Personally, I believe when personas are not built on objective >> research, they are

Re: [IxDA Discuss] what are your fundamental tenets of design?

2007-11-12 Thread Jared M. Spool
On Nov 12, 2007, at 6:46 PM, Jared M. Spool wrote: > It takes no skill to build something stupid. Oh, I just remembered another one: The good thing about users is eventually they die. (I really need to get some t-shirts m

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