Title: Converted from Rich Text
A quick look at the spec. for the phone suggests that this does NOT support html. Only short term way to enable access would be to either use a WAP gateway or buy a phone with a HTML enabled browser.
Original message
obile phones, data
> traffic is reduced.
>
> >Wes Plate
>
> Hope that helps,
> Christian
>
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In tabernum mori,
Graham Smith <[EMAIL PROTECTED]>
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> Support oder Consulting fr Ihr OTRS System?
> => http://www.otrs.de/
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Graham Smith <[EMAIL PROTECTED]>
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e kept in the file system and the size exceed 20 Gb.
> I am using MySql on Linux (fedora core).
>
> Does any one has a similar installation?
> Do you have any idea how big OTRS can be?
> Regards,
>
> Daniel
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5/lib/site_perl .) at
> scripts/apache2-perl-startup.pl line 22.
> BEGIN failed--compilation aborted at
> scripts/apache2-perl-startup.pl line 22.
>
> Any more ideas? I've gone over the README.webserver
> sooo many times but I can't get this to work :(
>
> --Matt
modulemodules/mod_perl.so). It keeps
> telling me though that Apache.pm can't be found when
> running scripts. I get the same error when running
> the scripts with perl -cw.
>
> --Matthew Shapiro
>
> --- Graham Smith <[EMAIL PROTECTED]>
> wrote:
>
> >
somewhere... (either in http2.conf or in the appropriate include file).
>
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Graham Smith <[EMAIL PROTECTED]>
; OTRS mailing list: otrs - Webpage: http://otrs.org/
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> >
>
>
at all. Did I do
> something wrong?
>
> --Matthew Shapiro
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> Support oder C
s Sleeman
> *
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> =>
On Thu, 2004-11-11 at 17:09, Jesse Shumaker wrote:
> Graham Smith wrote:
> > I decided to look at this a little closer, and have come to the
> > conclusion that a 1.2.3 install is probably not required for a move from
> > 9.0 to 9.1.
> >
> > If you
> >
configure version 1.2.3 before I could upgrade to 1.3.2? Would I go
> through setting up the database with installer.pl? How far would I have to
> install and configure 1.2.3 before upgrading to 1.3.2?
>
> thanks
> marshall
>
> -Original Message-
> From: [EMAIL PROTEC
> thanks
> marshall
>
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Graham Smith
> Sent: Thursday, November 04, 2004 6:09 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [otrs] Installing 1.3.2 and Restoring 1.2.3 DBase
>
>
&g
, Queues, ...).
>
> thanks
> marshall
>
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> Support oder Consulting für Ihr OTRS Sy
I think you have highlighted a design limitation within OTRS.
I tend to think that Phone View/Phone Contact is slightly misnamed, and
if I could think of a more informative way of renaming of this option I
would probably customise accordingly :-).
Apart from email, my organisation has official s
Had you thought of adding a note to the original ticket? (With an
appropriate heading).
On Wed, 2003-10-29 at 09:41, [EMAIL PROTECTED] wrote:
> Hello,
>
> if I do like you wrote me, I add an answer to the ticket, but I want to add
> a follow-up from the customer.
>
> Jan
>
>
>
>
> >Hello,
>
!?! Eh!
In 1.1.3 the phone view the Agent has the ability to set ticket state,
owner, queue and customer. The one thing one cannot do is set is Ticket
State to new! If owner is not explicitly set the ticket is allocated to
the user that raised it and the status is open! Setting the Ticket to
new c
There is a document included in the distribution called UPGRADE, it
would be worth reading beforehand except with for an RPM distribution
the latest version would only become available after the package was
installed :-)
I think here the trick is to use
rcotrs restart-force
rather than
rco
I have just finished customising the SystemStats,pm and System.pm
modules and the SystemStats.dtl file to provide a queue based breakdown
of current ticket states for our OTRS setup. Not going to anything with
the graphics side as I am not sure that a queue based output would be
very usable for our
As OTRS is in a SQL database one should be able to query the OTRS
database from any database application that has the capability to
generate the appropriate SQL flavour queries. (At the moment I am using
something called MySQL control centre to test queries on a test copy of
our OTRS setup). An alt
Having a brief glance at this it is possible that the user is sending a
notification of receipt that contains the ticket ID in subject heading.
Some mail systems send such messages whether or not the sender requested
them, which is not entirely friendly for an automated mail response
system.
This
I do not know whether it is officially supported but I am running it OK
on a SuSE 8.2 box. There are a couple of things to watch out for when
installing 4.x on SuSE 8.2/8.1 but only one of these has an effect on
otrs directly.
It is possible that the error reported could be due the first thing to
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