[silk] My Airtel Saga

2011-10-24 Thread Vijay Anand
Might be a bit of a rant, possibly cause it seems to be our plight at the moment. Here's my sad story for those who can empathize. Got an airtel broadband line here for the office here at The Startup Centre - 8mbps, with a limit of 50GB. Its a 2999 rs. package. I go through the fine print and

Re: [silk] My Airtel Saga

2011-10-24 Thread Sankarshan Mukhopadhyay
On Mon, Oct 24, 2011 at 6:32 PM, Vijay Anand vi...@vijayanand.name wrote: Ive exhausted all my resources. Their twitter id is handled by some gorilla, i am assuming. Their only response was that they sensed i didnt have a good customer experience. Called the Akosha guys to handle the

Re: [silk] My Airtel Saga

2011-10-24 Thread Venkat Mangudi
On Monday 24 October 2011 06:32 PM, Vijay Anand wrote: I am at my final point, before i talk to lawyers to file a case in consumer court. Silk listers, what would you suggest? Get BSNL. Call me a coward, but at this point, i can empathize with the NRI who returned back to the US. It

Re: [silk] My Airtel Saga

2011-10-24 Thread Mahesh Murthy
I am at my final point, before i talk to lawyers to file a case in consumer court. Silk listers, what would you suggest? If you're OK with it, can I have someone from Airtel call you back on this? If you can share an account number / phone number on email that would help. Cheers Mahesh

Re: [silk] My Airtel Saga

2011-10-24 Thread Vijay Anand
On 24-Oct-2011, at 6:44 PM, Mahesh Murthy mahesh.mur...@gmail.com wrote: I am at my final point, before i talk to lawyers to file a case in consumer court. Silk listers, what would you suggest? If you're OK with it, can I have someone from Airtel call you back on this? If you can

Re: [silk] My Airtel Saga

2011-10-24 Thread Vijay Anand
On 24-Oct-2011, at 6:41 PM, Venkat Mangudi s...@venkatmangudi.com wrote: On Monday 24 October 2011 06:32 PM, Vijay Anand wrote: I am at my final point, before i talk to lawyers to file a case in consumer court. Silk listers, what would you suggest? Get BSNL. Call me a coward, but at

Re: [silk] My Airtel Saga

2011-10-24 Thread Vijay Anand
On 24-Oct-2011, at 6:37 PM, Sankarshan Mukhopadhyay sankarshan.mukhopadh...@gmail.com wrote: On Mon, Oct 24, 2011 at 6:32 PM, Vijay Anand vi...@vijayanand.name wrote: Ive exhausted all my resources. Their twitter id is handled by some gorilla, i am assuming. Their only response was that

Re: [silk] My Airtel Saga

2011-10-24 Thread Kiran Jonnalagadda
On Mon, Oct 24, 2011 at 6:44 PM, Mahesh Murthy mahesh.mur...@gmail.comwrote: If you're OK with it, can I have someone from Airtel call you back on this? If you can share an account number / phone number on email that would help. If you can pull strings in Airtel, Mahesh, I'd like to talk to

Re: [silk] My Airtel Saga

2011-10-24 Thread Mahesh Murthy
On Mon, Oct 24, 2011 at 9:33 PM, Kiran Jonnalagadda j...@pobox.com wrote: On Mon, Oct 24, 2011 at 6:44 PM, Mahesh Murthy mahesh.mur...@gmail.comwrote: If you're OK with it, can I have someone from Airtel call you back on this? If you can share an account number / phone number on email that

Re: [silk] My Airtel Saga

2011-10-24 Thread Suresh Ramasubramanian
@lists.hserus.net Date: Mon, 24 Oct 2011 23:13:17 To: silklist@lists.hserus.net Reply-To: silklist@lists.hserus.net Subject: Re: [silk] My Airtel Saga On Mon, Oct 24, 2011 at 9:33 PM, Kiran Jonnalagadda j...@pobox.com wrote: On Mon, Oct 24, 2011 at 6:44 PM, Mahesh Murthy mahesh.mur...@gmail.comwrote

Re: [silk] My Airtel Saga

2011-10-24 Thread Ramakrishnan Sundaram
On 24 October 2011 18:32, Vijay Anand vi...@vijayanand.name wrote: Their twitter id is handled by some gorilla, i am assuming. Their only response was that they sensed i didnt have a good customer experience. On 24 October 2011 23:13, Mahesh Murthy mahesh.mur...@gmail.com wrote: (BTW, it's

Re: [silk] My Airtel Saga

2011-10-24 Thread Mahesh Murthy
So Vijay, the gorilla who sensed your plight works at Pinstorm. Nope, not really. Their customer service ID: @airtel_presence is handled completely internally by them. Pinstorm handles the outbound ID: @Airtel_in, and also runs the scans, stats, analytics, sentiment metrics, insights and

Re: [silk] My Airtel Saga

2011-10-24 Thread Mahesh Murthy
On Mon, Oct 24, 2011 at 11:22 PM, Suresh Ramasubramanian sur...@hserus.netwrote: ** By saying so on a publicly archived list you became the first point of contact for every random guy posting ill-spelt rants about them on mouthshut It's a job, someone has to do it :-)

Re: [silk] My Airtel Saga

2011-10-24 Thread J. Alfred Prufrock
Call me a coward, but at this point, i can empathize with the NRI who returned back to the US. It shouldnt be this bloody hard to get a service out of a corporate, when you are paying for it. Vijay - http://www.thestartupcentre.com Is it a myth

Re: [silk] My Airtel Saga

2011-10-24 Thread naresh v
I just bought myself a samsung 8.9 tablet,after much handwringing over the right tablet ..I need to insert a 3G Sim card..Please recommend the right one/plan etc.. I don't want to end up with a horror story of excessive billing. Mostly my use is for email/

Re: [silk] My Airtel Saga

2011-10-24 Thread Suresh Ramasubramanian
@lists.hserus.net Subject: Re: [silk] My Airtel Saga I just bought myself a samsung 8.9 tablet,after much handwringing over the right tablet ..I need to insert a 3G Sim card..Please recommend the right one/plan etc.. I don't want to end up with a horror story

Re: [silk] My Airtel Saga

2011-10-24 Thread Kiran Jonnalagadda
On 25-Oct-2011, at 9:59 AM, naresh v wrote: I just bought myself a samsung 8.9 tablet,after much handwringing over the right tablet ..I need to insert a 3G Sim card..Please recommend the right one/plan etc.. I don't want to end up with a horror story of excessive billing. Mostly my use is

Re: [silk] My Airtel Saga

2011-10-24 Thread Venkat Mangudi
On Tuesday 25 October 2011 09:59 AM, naresh v wrote: I just bought myself a samsung 8.9 tablet,after much handwringing over the right tablet ..I need to insert a 3G Sim card..Please recommend the right