Re: [ubuntu-uk] getting help - UK List

2007-02-02 Thread treb0r
On Wed, 2007-01-31 at 08:38 +, Alan Pope wrote: > On Tue, Jan 30, 2007 at 02:38:11PM +, baza wrote: > > On Tue, 2007-01-30 at 14:30 +, alan c wrote: > > > London School of Puppetry wrote: > > > > Hi Jonathan, I agree but I think the problem is wider than just us > > > > isn't > > > >

Re: [ubuntu-uk] getting help - UK List

2007-01-31 Thread alan c
Alan Pope wrote: > On Tue, Jan 30, 2007 at 02:38:11PM +, baza wrote: >> On Tue, 2007-01-30 at 14:30 +, alan c wrote: >> > London School of Puppetry wrote: >> > > Hi Jonathan, I agree but I think the problem is wider than just us isn't >> > > itI'm concerned that non-groupy typeslik

Re: [ubuntu-uk] getting help - UK List

2007-01-31 Thread London School of Puppetry
On 29/01/07, Alan Pope <[EMAIL PROTECTED]> wrote: On Mon, 2007-01-29 at 21:15 +, London School of Puppetry wrote: > In our area, there are at least two experts who travel around the area > giving help, installing repairing etc on the spot face to face- there > are many computer literate elde

Re: [ubuntu-uk] getting help - UK List

2007-01-31 Thread baza
On Wed, 2007-01-31 at 08:38 +, Alan Pope wrote: > > The best advice anyone can give, IMHO, is to burn your 'home' directory > > to CD or DVD every month, that way if you system does the big firework > > you can reinstall and keep (most) of you data. > > > > Heh, that might not be quite so ea

Re: [ubuntu-uk] getting help - UK List

2007-01-31 Thread Alan Pope
On Tue, Jan 30, 2007 at 02:38:11PM +, baza wrote: > On Tue, 2007-01-30 at 14:30 +, alan c wrote: > > London School of Puppetry wrote: > > > Hi Jonathan, I agree but I think the problem is wider than just us isn't > > > itI'm concerned that non-groupy typeslike most of the ordinary

Re: [ubuntu-uk] getting help - UK List

2007-01-30 Thread baza
On Tue, 2007-01-30 at 14:30 +, alan c wrote: > London School of Puppetry wrote: > > Hi Jonathan, I agree but I think the problem is wider than just us isn't > > itI'm concerned that non-groupy typeslike most of the ordinary > > world should be able to access Ubuntu and other OSS > > a

Re: [ubuntu-uk] getting help - UK List

2007-01-30 Thread alan c
London School of Puppetry wrote: > Hi Jonathan, I agree but I think the problem is wider than just us isn't > itI'm concerned that non-groupy typeslike most of the ordinary > world should be able to access Ubuntu and other OSS > and know that there is exactly the same expert support avail

Re: [ubuntu-uk] getting help - UK List

2007-01-30 Thread London School of Puppetry
On 30/01/07, Nicholas Butler <[EMAIL PROTECTED]> wrote: Adding my tuppence plus vat to this conversation. Should there be a list ? I think a list somewhere on the wiki and related to the already established LUG list ( https://wiki.ubuntu.com/UKTeam/UKLugMembers ) which details people who are w

Re: [ubuntu-uk] getting help - UK List

2007-01-30 Thread London School of Puppetry
On 29/01/07, Alan Pope <[EMAIL PROTECTED]> wrote: On Mon, 2007-01-29 at 22:20 +, Jonathan Roberts wrote: > Hi all, > > I haven't been following the list too closely lately but I've just a > quick look through some of the comments about this subject. I hope > this hasn't already been said but

Re: [ubuntu-uk] getting help - UK List

2007-01-30 Thread Nicholas Butler
Adding my tuppence plus vat to this conversation. Should there be a list ? I think a list somewhere on the wiki and related to the already established LUG list ( https://wiki.ubuntu.com/UKTeam/UKLugMembers ) which details people who are willing to be contacted to provide help and assistance on

Re: [ubuntu-uk] getting help - UK List

2007-01-30 Thread Neil Greenwood
On 29/01/07, London School of Puppetry <[EMAIL PROTECTED]> wrote: > I think people should be paid..it is always possible not to charge if > you can tell it would be difficult. > But you all have to eat.I wonder if charging for this kind of support > flies in the face of OSS being free as a

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread SteVe Cook
London School of Puppetry wrote: > I think people should be paid..it is always possible not to charge > if you can tell it would be difficult. > But you all have to eat.I wonder if charging for this kind of > support flies in the face of OSS being free as a kind of principle?Caroline > T

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
I think people should be paid..it is always possible not to charge if you can tell it would be difficult. But you all have to eat.I wonder if charging for this kind of support flies in the face of OSS being free as a kind of principle?Caroline On 29/01/07, Alan Pope <[EMAIL PROTECTED]> wr

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
Sounds ok £30.00 an hour- but that hour could be quite a long hour if you have to travel for another hour to get to the customer. Caroline On 29/01/07, Alan Pope <[EMAIL PROTECTED]> wrote: On Mon, 2007-01-29 at 21:15 +, London School of Puppetry wrote: > In our area, there are at least two

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
Hi Jonathan, I agree but I think the problem is wider than just us isn't itI'm concerned that non-groupy typeslike most of the ordinary world should be able to access Ubuntu and other OSS and know that there is exactly the same expert support available as there is for Windows etc. Caroline

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread paul mellors
Alan Pope wrote: > On Mon, 2007-01-29 at 21:15 +, London School of Puppetry wrote: > >> In our area, there are at least two experts who travel around the area >> giving help, installing repairing etc on the spot face to face- there >> are many computer literate elderly who benefit enormously

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 22:20 +, Jonathan Roberts wrote: > Hi all, > > I haven't been following the list too closely lately but I've just a > quick look through some of the comments about this subject. I hope > this hasn't already been said but I'd suggest people join their local > LUG! I comp

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 21:15 +, London School of Puppetry wrote: > In our area, there are at least two experts who travel around the area > giving help, installing repairing etc on the spot face to face- there > are many computer literate elderly who benefit enormously from this > service (Windo

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 20:57 +, Robin Menneer wrote: > Ok then, you have to earn a living. What about the retireds doing it > on flexitime ? Some protection would have to be provided against the > no-hopers, who might just have to be told this, whether they liked it > or not. The retireds are

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 21:19 +, London School of Puppetry wrote: > I understand exactly what you are saying. But no-one would expect > anything for nothing. If my neighbour is paying for a local Windows > chap to do an hour's work sorting her crashing computer out then > surely there has to be

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Jonathan Roberts
Hi all, I haven't been following the list too closely lately but I've just a quick look through some of the comments about this subject. I hope this hasn't already been said but I'd suggest people join their local LUG! I've found the people in mine to be very helpful and are quite willing to come

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
I have just had areply to my email- one of the links someone sent. A company in Leeds, say they are experts in Windows and Linux and cover my area- they charge £70 for the first callout hour then £40 per hour afterwards. Company is called Problem Solved. Caroline > > What I had in mind was m

Re: [ubuntu-uk] getting help

2007-01-29 Thread London School of Puppetry
Yorkshire is so big...have checked my local LUG and there is nothing nearer than York...but I'll keep an eye on the list thanks.I think that is an excellent idea. However for the local elderly- they still would expect the same kind of service that you get with Windows. Caroline On 29/01/07,

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Matthew East
On Mon, 2007-01-29 at 20:23 +, Alan Pope wrote: > On Mon, 2007-01-29 at 19:33 +, Matthew East wrote: > > What I had in mind was more something by way of freely available > > community support. > > I always find that a little tricky. > > For me (whether right or wrong) I like to choose how

Re: [ubuntu-uk] getting help

2007-01-29 Thread London School of Puppetry
Dear Leon, We tried- but I am not savvy enough- though I aim to be! The problem is sorted now -seemed to be something to do with not shutting the computer down properly..But that is not the point- I think the general public need face to face help when threatened with a black and white screen s

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
Yes Robin- Great idea? Are you one of them? Anyone in North Yorks? Caroline On 29/01/07, Robin Menneer <[EMAIL PROTECTED]> wrote: Ok then, you have to earn a living. What about the retireds doing it on flexitime ? Some protection would have to be provided against the no-hopers, who might ju

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Toby Smithe
/me could do this kind of thing for teh venezuela fund :) On Mon, 2007-01-29 at 21:19 +, London School of Puppetry wrote: > I understand exactly what you are saying. But no-one would expect > anything for nothing. If my neighbour is paying for a local Windows > chap to do an hour's work sorti

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Toby Smithe
Very aptly described. On Mon, 2007-01-29 at 20:23 +, Alan Pope wrote: > On Mon, 2007-01-29 at 19:33 +, Matthew East wrote: > > On Mon, 2007-01-29 at 17:45 +, Alan Pope wrote: > > > On Mon, 2007-01-29 at 14:54 +0100, Matthew East wrote: > > > > On Mon, January 29, 2007 1:10 am, London S

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
I understand exactly what you are saying. But no-one would expect anything for nothing. If my neighbour is paying for a local Windows chap to do an hour's work sorting her crashing computer out then surely there has to be the equivalent Ubuntu person? Her chap goes from appointment to appointment

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread London School of Puppetry
In our area, there are at least two experts who travel around the area giving help, installing repairing etc on the spot face to face- there are many computer literate elderly who benefit enormously from this service (Windows only)- pay is roughly £30.00 per hour. These 'experts' come with no qua

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Robin Menneer
Ok then, you have to earn a living. What about the retireds doing it on flexitime ? Some protection would have to be provided against the no-hopers, who might just have to be told this, whether they liked it or not. On 1/29/07, Alan Pope <[EMAIL PROTECTED]> wrote: On Mon, 2007-01-29 at 19:33

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 19:33 +, Matthew East wrote: > On Mon, 2007-01-29 at 17:45 +, Alan Pope wrote: > > On Mon, 2007-01-29 at 14:54 +0100, Matthew East wrote: > > > On Mon, January 29, 2007 1:10 am, London School of Puppetry wrote: > > > > is there a list somewhere of Ubuntu experts > > >

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Matthew East
On Mon, 2007-01-29 at 17:45 +, Alan Pope wrote: > On Mon, 2007-01-29 at 14:54 +0100, Matthew East wrote: > > On Mon, January 29, 2007 1:10 am, London School of Puppetry wrote: > > > is there a list somewhere of Ubuntu experts > > > > There isn't such a list for the UK. However, developing one

Re: [ubuntu-uk] getting help - UK List

2007-01-29 Thread Alan Pope
On Mon, 2007-01-29 at 14:54 +0100, Matthew East wrote: > On Mon, January 29, 2007 1:10 am, London School of Puppetry wrote: > > is there a list somewhere of Ubuntu experts > > There isn't such a list for the UK. However, developing one would be a > very worthwhile task for this team to carry out -

Re: [ubuntu-uk] getting help

2007-01-29 Thread Matt Medland
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Robin Menneer wrote: > Neil > I agree with all you say and following from your direction, I see that > from the map there are eleven LUG people in West Cornwall which need > looking at for help. Yes, I know that there is nothing to beat sitting > toge

Re: [ubuntu-uk] getting help

2007-01-29 Thread Robin Menneer
Neil I agree with all you say and following from your direction, I see that from the map there are eleven LUG people in West Cornwall which need looking at for help. Yes, I know that there is nothing to beat sitting together at the machine but what I am looking for is a sort of informal but real

Re: [ubuntu-uk] getting help

2007-01-29 Thread Neil Greenwood
On 29/01/07, Robin Menneer <[EMAIL PROTECTED]> wrote: > Caroline > Sorry for your troubles. Just looked up LUG for West Cornwall only to find > that there is no active group in Devon, let alone Cornwall, let alone West > Cornwall. If all these experts really want Ubuntu to take off, they must > r

Re: [ubuntu-uk] getting help

2007-01-29 Thread Matthew East
On Mon, January 29, 2007 1:10 am, London School of Puppetry wrote: > is there a list somewhere of Ubuntu experts There isn't such a list for the UK. However, developing one would be a very worthwhile task for this team to carry out - face to face help is a very important type of help which is muc

Re: [ubuntu-uk] getting help

2007-01-29 Thread Robin Menneer
Caroline Sorry for your troubles. Just looked up LUG for West Cornwall only to find that there is no active group in Devon, let alone Cornwall, let alone West Cornwall. If all these experts really want Ubuntu to take off, they must realise that ivory towers exist in all walks of life. Location

Re: [ubuntu-uk] getting help

2007-01-29 Thread David Morley
Caroline, As the lugmaster for Wolverhampton I recommend locating a local Lug. A Linux User Group is just a bunch of people who get together and talk about linux/life/and more important to you are a wealth of knowledge. There is more than likely someone living relatively local to you who could pin

Re: [ubuntu-uk] getting help

2007-01-29 Thread Matt Medland
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Phil Bull wrote: > Hi Caroline, > > On Mon, 2007-01-29 at 00:10 +, London School of Puppetry wrote: >> Was having a chat with a neighbour the other dayshe said that she >> has a local chap who comes from a nearby town to see to her computer >>

Re: [ubuntu-uk] getting help

2007-01-28 Thread Phil Bull
Hi Caroline, On Mon, 2007-01-29 at 00:10 +, London School of Puppetry wrote: > Was having a chat with a neighbour the other dayshe said that she > has a local chap who comes from a nearby town to see to her computer > which is running windows- she pays him £30 per hour. She said she > wou

Re: [ubuntu-uk] getting help

2007-01-28 Thread Ashley Smith
For this problem, I believe the computer wouldn't even boot, so no. On 29/01/07, Leon Barker <[EMAIL PROTECTED]> wrote: On 29/01/07, baza <[EMAIL PROTECTED]> wrote: > On Mon, 2007-01-29 at 00:10 +, London School of Puppetry wrote: > > Was having a chat with a neighbour the other dayshe

Re: [ubuntu-uk] getting help

2007-01-28 Thread Leon Barker
On 29/01/07, baza <[EMAIL PROTECTED]> wrote: > On Mon, 2007-01-29 at 00:10 +, London School of Puppetry wrote: > > Was having a chat with a neighbour the other dayshe said that she > > has a local chap who comes from a nearby town to see to her computer > > which is running windows- she pay

Re: [ubuntu-uk] getting help

2007-01-28 Thread baza
On Mon, 2007-01-29 at 00:10 +, London School of Puppetry wrote: > Was having a chat with a neighbour the other dayshe said that she > has a local chap who comes from a nearby town to see to her computer > which is running windows- she pays him £30 per hour. She said she > wouldn't want to

[ubuntu-uk] getting help

2007-01-28 Thread London School of Puppetry
Was having a chat with a neighbour the other dayshe said that she has a local chap who comes from a nearby town to see to her computer which is running windows- she pays him £30 per hour. She said she wouldn't want to change her system because how would she know how to get help for Linux? Wel