Well, being part of this list has helped tremendously for a startup 
like us.  We only have a couple of units, primarily and AB indoor and 
only one APPO. It's worked great but as we're looking to add a couple 
of APs, we've been hesitant with all these issues regarding the 
existing product line and the fact that a new line is due out soon. 
We're taking a "wait and see" approach for the time being.

Laurence Laforga
Waipahu.Net, LLC.

> This is a multi-part message in MIME format.
> 
> 
> LOL... Almost sounds like what I've been doing...  There's one tower 
that
> I've been up on so many times trying to fix it's sad.  At first, I 
always
> had people out there wondering why I was up there.  Now they don't 
think
> anything about it.  I'm up on it about 3 times a month at least.
> 
> We finally just decided to mount the ant's at the top, run the RF 
cable down
> the side (at around $1.50/foot) and put amp's on it to regain the 
signal.
> At least now when I need to replace a unit, it only takes about 10 
min...
> 
> I keep saying it... STOP the new features, and START getting us some 
stable
> stuff.  I could care less if it can jump over the moon and cook me
> breakfast, lunch, and dinner... if I have to
> reset/replace/re-config/touch/look/whatever to the unit more than 
once every
> few months... the TCO  AND LOSS OF CUSTOMERS get's to be too high...
> 
> I've experanced soooo many "weird" problems...  I get everything 
setup and
> working great... and it stays that way for a few days...  then goes 
the
> oppsite very quickly...  I power cycle a few units here and there... 
do a
> "reset to factory" there and here... reconfig them... and wham... 
it's all
> working for a while...
> 
> Want to see something "weird"  Here's the ESSID currently on one of 
my AP's
> "mc_q120_`lwt"   Last week, that was "mc_w120_bnwt"   Now the 'w' 
being a
> 'q' I could probably write off as being fat fingerd (although I did 
check it
> after it was set)... but what about the 'b' and 'n'?
>   -----Original Message-----
>   From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Bobby Bounds
>   Sent: Friday, June 13, 2003 19:53
>   To: [EMAIL PROTECTED]
>   Subject: [smartBridges] We've just about had it
> 
> 
>   [Shawn Mitchell] <SNIP>
> 
>    We installed a new AP Pro Indoor that we discovered turned out to 
be
> shorting out against it's case. It is difficult to remotely monitor 
and
> reset this equipment. This causes expensive truck rolls. The worst 
part is
> that it makes you look really stupid in front of the customer when 
you have
> to show up every week and/or ask them to cycle power on their 
equipment many
> times per month. Maybe if there was phone support we could have 
avoided
> mistakes on our part. Don't see how SB could afford that considering 
the low
> price point of their products. The issue for us is the reliability 
of our
> infrastructure. I just don't see SmartBridges equipment being 
reliable
> enough for a WISP infrastructure.
> 
>   <SNIP>
> 
> 
> 
>   Bobby Bounds
> 
>   Airwave Internet, LLC
> 
>   [EMAIL PROTECTED]
> 
> 
> 
> 
> 
> 
> 
> 

Laurence Laforga
President
TIRGON Communications
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