I am 40, own my company, and I still run. Also, Mel Payne, my old
boss, used to yell at me to run or hurry. It bugged me, but it only
worked out bad once. I was aligning a 4' dish on Mt. Pisgah in
Mantua, and the wind was blowing hard. I was loosening the adjustment
bolts and trying to get it to turn a bit to the right. I was hooked
up and had to repel down to this specific antenna. He was screaming
at me to hurry up, as weather was getting worse. He said "just push
it as hard as you can!!" So I swung back on the rope and kicked it.
It didn't move, but my leg broke. I don't rush my guys.
On Sun, Apr 30, 2017 at 8:03 AM, Jay Weekley
<par...@cyberbroadband.net <mailto:par...@cyberbroadband.net>> wrote:
Ok, everyone over 40 that owns their company and still works in
the field AND runs all the time when they are on the job site
raise their hand.
Jerry Head wrote:
Absolutely in 8 of those jobs....if I were working hard already.
On 4/24/2017 9:46 AM, Chuck McCown wrote:
Can you imagine telling your employer to fuck off (when
asked to hustle) in the following jobs?
Soldier
Life Guard
Fireman
EMT
Cop
Airline baggage loader, unloader
Airline fuel line operator
Personal Trainer
Flat Rate Roofer
Athlete
ER Nurse
Fast Food worker during lunch
Package sorter/truck loader UPS (I had this job once)
Ranch hand staking hay.
Subway sandwich maker during lunch.
Meat cutter.
I could be here all day listing jobs that require you to
jog/hustle/run.
I do not think it is in any way unreasonable to ask an
installer to have some spring in their step.
*From:* Chuck McCown
*Sent:* Monday, April 24, 2017 8:31 AM
*To:* af@afmug.com <mailto:af@afmug.com>
*Subject:* Re: [AFMUG] installer hire / training process.
Not saying to rush for the sake of rushing, saying to go
fast. Do things perfectly in the least amount of time
possible. That means hustle. Why would you chose to
slowly drag your ass between the truck and the house?
There is absolutely no justification for not jogging back
and forth. Not saying to sprint or full on run. Just
jog, show some hustle. Economy of movements. That
includes tool and supply organization.
At the end of the day it is now many perfect installs you
do a day. If you get more than the other guy and you drag
your ass, I would not can you, probably give you a raise.
But if you were dragging your ass, leaving the shop late,
BSing instead of working I would tell you to ‘hustle” one
time...
*From:* Josh Reynolds
*Sent:* Monday, April 24, 2017 8:24 AM
*To:* af@afmug.com <mailto:af@afmug.com>
*Subject:* Re: [AFMUG] installer hire / training process.
To tell the truth, I'd be telling you to fuck off as well.
Having an employee run is a liability for several reasons.
Rushing leads to forgotten things and shoddy work, and
tying installs to pay with cause you to end up with the
install quality that DirecTV subcontractors do, as they
get paid per room/job as well. It's absolutely shit work
that looks bad and often has problems you will have to
roll a truck for.
Slow and smooth, measured work, thought out in advance
with no wasted efficiency. THAT will be fast and quality work.
"Slow is smooth, smooth is fast."
In the end, it's your business. I'm just some guy.
- Josh
On Apr 24, 2017 8:57 AM, "Chuck McCown" <ch...@wbmfg.com
<mailto:ch...@wbmfg.com>> wrote:
Well then you would not be working for me. Or UPS or
FedEX or
Les Schwab or Tunex or ......
Treating someone like crap is a far different thing
than treating
them like an adult. You own their work output when
they are on
the clock and they need to work efficiently.
It is not unreasonable at all to expect some hustle.
I don’t pay
anyone to take their time.
*From:* Timothy Steele
*Sent:* Monday, April 24, 2017 7:53 AM
*To:* af@afmug.com <mailto:af@afmug.com>
*Subject:* Re: [AFMUG] installer hire / training process.
If you treat your employees like crap like that there
going to
start looking for a new boss I know if I was walking
to the house
and you told me to run I would quit on the spot if
that's what
you want then go for it
On Mon, Apr 24, 2017, 9:43 AM Chuck McCown
<ch...@wbmfg.com <mailto:ch...@wbmfg.com>> wrote:
You cannot expect a younger person to run for any
reason
until they decide that it might benefit them, and
even them
real hustle will be rare.
I would put them on piece rate or daily rate and
tell them
they have to do at least 3 per day to keep their
job. Once
they are doing 3, then up it to 4 or keep them on
piece rate.
Have you actually said “RUN!” when they were
walking from
truck to house? Have them watch the first half of
full metal
jacket and give them a bit of drill sergeant
treatment.
I believe in “management by telling” you actually
have to
tell them, in simple and clear terms exactly what
you want.
*From:* Brandon Yuchasz
*Sent:* Sunday, April 23, 2017 5:37 PM
*To:* af@afmug.com <mailto:af@afmug.com>
*Subject:* [AFMUG] installer hire / training process.
I was going to type a long PC type post about this
(which I
did anyway sorry) . But instead I am going to just
ask how
you guys go about trying to teach / train a new
installer to
work faster?
We have a guy right now that was hired to be an
installer
with other duties as assigned. He is good at the
other duties
and has a good understanding of networking,
computers and
even RF. The problem is that he is very slow on
installs and
the primary job he was hired to do.
I spent quite a bit of time with him last week
trying to
figure out where the speed issues were coming
from. So I took
him on site surveys ahead of time with me and we
laid out the
entire installs during the survey. Install here,
wire down
here, across here in through wall here and
terminate. You
could see the tower from these sites so hanging
and tuning
the radio was a breeze.
I sent him out on two installs the day after that.
First one
I considered a hard install. The second one easy.
They took
him over 10 hours not counting drive time.
I spent the next morning doing site checks on them
with the
customers permission. Both customers were happy
with him and
his install and not a single thing on the install
was done
incorrectly I took another installer with me and
asked him to
run the time frame in his head. He came up to 3
hours for
each install. So had I but we are both experienced.
So I talked really briefly with the new guy about
getting
faster and then took him to an install I had
surveyed myself.
Ran him through the entire install. Radio here,
wire down
here….. in and terminate. Install router. I left
the more
experienced guy with him to answer questions but
told him to
not physically help and explained to the new guy
that if he
had questions to ask because the other guy is
there to help
him figure out a faster process and would be
talking with me
after the install about ways to speed up the
process so we
can help him. I should mention the experienced guy
is a
supervisor so no hard feelings should be had here.
I left him
at 9:00
I was thinking that maybe I was being unrealistic
in my time
frames on installs since normally I have a helper
on my
installs and we knock out three to four a day. I
felt like I
got my installs done in 3 hours max when I was
alone but
never really timed them. So when I left the new
guy I drove a
half hour to what I considered a hard install and
did it
alone. Was done at 12:30 and driving back to check
on the new
guy. When I got there he was just about done with the
install but the truck was spread around the
driveway ( not
throwing stones I have been known to do this). So
he was
going past hour 4 at this point with paperwork and
packing
the truck he was going to be at 5 for sure. I
stepped in did
the paperwork and quietly asked the other guy to
pack up the
truck some. This was done for selfish reasons (
its Friday
and I have a family) and also because we had a
between 1 and
3 to hit for the final install of the day.
Grabbed subway. Scoffed it down. I bought and we
headed to
the last job.
I had the supervisor guy in my truck and we have
worked
together a lot 100s of installs together. So on
the way to
the install which he had never seen I prep him on
it. Big
ladder ( 32”) up on the gable on the back of the
house. Take
the little giant around to the deck so I can
access the roof.
And it’s a tripod install. So when we pull into
the drive I
point to the back of the house “that’s the back”
he says okay
and I go to ring the doorbell and say hello. He
has the new
guy with him so he told him to help with the
ladder and then
instructed him to start an rj45 on a wire. When I
walked out
the ladder was up and the supervisor was at the
top screwing
down the tripod. I grabbed the mast, mounted the
antenna and
put the wireless unit on it to tune and scurried
up the small
ladder and up the roof. Ill make this short. We
hung the gear
and tuned and marked the tripod and I went down
and he had
just finished the RJ45. In his defense he had put
one on a 3
foot scrap piece that he had confused with the
rest of the
wire in the box( I don’t know) so this was his
second end.
Anyway we just ran the job and he stayed out of
the way. This
was a hard roof, tall and not LOS and we were done
in the
truck heading home in just under two hours. But
that was two
guys and we ran.
Ok so this is getting long sorry about that but I
just am at
a loss with this guy. I did realize on that last
job I run on
job sites. I always run to the truck back from the
truck and
I think ahead. This guy defiantly does not run and
nothing is
done with any sense of urgency. He is certainly
smart and I
hate to let him go because he has other values but
I don’t
know what I can do to help him. He was hired to
take the load
off of me and I realize at the beginning new guys
are work
but its been over two months now he just recently
took on
jobs alone and he is not taking the load off. He
is adding to it.
Thoughts?
Is to wrong to say, your slow I don’t know why but
I am going
to fire you if you don’t get fast. I wish I could
tell you
how to get fast but Its lots of little things.
Start with
running everywhere you go and see if that helps?
Seriously…. I do want to know from those of you
that have
hired lots of guys what are your thoughts? Should
I not be
running one man crews with the expectation of two
installs in
an 8 hour day with an hour of drive time in there?
Thanks,
Brandon
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