I even asked him if he was Retarded, and he apologized and asked me the same question again but written different.
I gave up. On 11/6/07, patrick zandi <[EMAIL PROTECTED]> wrote: > > no biggy claire, > I have been asked that 4 times on the same ticket.. > Even after I have answered it. > > > On 11/6/07, Sanford, Claire <[EMAIL PROTECTED]> wrote: > > > > Does anyone find it as annoying as I do that when you submit a ticket to > > Support, you almost always get a request back that asks these questions? > > > > > > What Remedy products are you using? Version and patch > > levels? > > What is your system environment, OS, DB, etc,? > > > > > > When you submit a ticket, you select the server and along with it what > > is installed on it. How hard it is for them to look?? Granted, I > > normally think ahead and put it in my ticket. This time I didn't. > > Grrrrrrr. > > > > ARS 6.3 Patch 18 > > HD 6.0 > > Oracle 10 w/9 libraries > > Oracle lives on a remote server > > Windows 2003 4 gig on app server and 8 gig on DB server > > > > > > Claire Sanford > > Information Systems Division > > Memorial Hermann Healthcare System > > Phone: 713 448 6035 > > [EMAIL PROTECTED] > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > -- > Patrick Zandi -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
