At least they usually upload the stuff I need (unless it is for RKM) in a reasonable amount of time. Look out there today for ITSM patches announced at UserWorld that are now available: Patch 006 for ITSM Incident, Problem, Change, and Asset (only download once from one of the apps) Patch 9003 ITSM Foundation Data Bulk Loading Utility (only download once from one of the apps) I am also watching for ITSM 7.0.03 release installers (I expect through Patch 005 - will still need to apply Patch 006) and Patch 001 for ARS 7.1 by the end of the week, and SLM 7.1 a little later. Timing is tentative, but the patches out there today showed up sooner than I had been expecting them.
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://itsm.unt.edu/ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Tuesday, November 06, 2007 10:05 AM To: arslist@ARSLIST.ORG Subject: Re: OT-Support Question - Whine - Rant - Ignore me! ** I would like to know how the website is managed, Really. It appears it is managed half hearted at best and updates are only after the Rant. It seems to me someone should be full time on it and some Pooh Thinking should me done with it.. Think.. Think.. Must find some honey... _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
